Can't open play store... - Galaxy Tab 3 Q&A, Help & Troubleshooting

Hi all,
I have a 10.1 tab and for the past week or so I've not been able to access the play store. I've tried clearing the cache, rebooting etc but nothing I've tried works.
Does anyone have anything else I might be able to try?
Thanks.

Is your tablet an original one ?

Solution
This problem has occurred to me on many devices before.
Some of the most common reasons are:
Date and time are incorrect
Device is not original (playstore manually installed)
Google play services corrupted
Try seeing if you have any of those reasons above.
Date and time is the most common for me. Also if these don't work please root your device and install a custom rom with playstore pre-installed.

Go into "Manage App" and uninstall updates from the Play store.
Sent from my SM-T310 using XDA Premium 4 mobile app

Related

[Q] Issues with Downloading Apps (Specific to Google Account)

I couple of days ago I installed the official RRU for Gingerbread but found it had too many issues with Wifi so I temp rooted it and downgraded it back to stock 2.2.
However I have been having serious issues with downloading apps off the Market since then. Whenever I try to do this I just get a 'Download was unsuccessful. Please try again' error message. I have tried to wipe the market, market updater and download manager cache but this does not fix the issue. I've also tried factory resets and that hasn't solved the issue either. The issue occurs on both Wifi and 3G. Strangely I can still install apps using the Market website (http://market.android.com).
I thought it may be an issue with the phone but after a factory reset I signed up to a new Google Account and I can download apps fine with that. However, I need to use my main Google Account as it has all of my contacts and app purchases on there.
Any help with sorting this out would be greatfully appreciated as it's becoming really frustrating for me.
I am having this exact same issue. I cannot download any apps from the market.
Does anyone have any suggestions?
Sent from my Desire HD using XDA Premium App

X Application not installed

I recently bought galaxy grand. Phone is absolutly awesome. But facing one issue unable to install stick cricket game
When I try to install an apk gettong X Application not installed msg. When I try to download frm playstore getting error during application installed 24
Before grand I used galaxy ace. In that mobile I installed stick cricket then installed patcher to crack it.
I founf an article in xda states that the problem due to same application with diff signature found in device. Once rooted delete the app entry frm data/data will solve the issue.
I dont want to take risk to do rooting and by losing my warranty.
I tried few things firsy did factory reset twice. Then clear cache in play store and downloads But i still unable to solve the issue.
Pls help me to solve the issue...
Sent from my GT-I9082 using xda premium
vignesh2k6 said:
I recently bought galaxy grand. Phone is absolutly awesome. But facing one issue unable to install stick cricket game
When I try to install an apk gettong X Application not installed msg. When I try to download frm playstore getting error during application installed 24
Before grand I used galaxy ace. In that mobile I installed stick cricket then installed patcher to crack it.
I founf an article in xda states that the problem due to same application with diff signature found in device. Once rooted delete the app entry frm data/data will solve the issue.
I dont want to take risk to do rooting and by losing my warranty.
I tried few things firsy did factory reset twice. Then clear cache in play store and downloads But i still unable to solve the issue.
Pls help me to solve the issue...
Sent from my GT-I9082 using xda premium
Click to expand...
Click to collapse
You should only worry about the problem of "same application with different signature" if you have installed the game or patcher before the game itself and it's reading it in your memory already. But either way, there is absolutely no reason for root in this case.
Try these,
Have you tried re-downloading apk from a different source?
Check your internal memory in Storage, 4.2.2 had a bug of showing too much memory full - wiping gallery cache and data and reboot fixes this
Check if the game is compatible with i9082 according to play store
If none of them work, link the app (not an apk, just the play store link will do) here and I'll see if I can install it
Am trying to install whatsapp in my phone but it saying x app can not be installed yet it was there before what can I do
Plz help
Or just shut down, remove and reinsert your battery. Make sure to uninstall any apps you don't use to free up space, also uninstall previous versions of the same app currently installed on your device. Double check the apk files you download and be sure they were completely copied or downloaded android app not installed

[Q] Persistent Google Play error (941)

Hey there!
I get 941 error when installing apps way more often than on any other phones I used. I cleared cache & data for the play store (I also uninstalled updates) and the download manager, that didn't help much because almost every 4th app gives this error. Then I cleared cache & data for the play services, it's better now, but I still get the same error sometimes.
Anybody experiencing this or similar? Also, is there any way to fix this other than the 3 clears I mentioned above? Thanks in advance!
Try to delete the data of play store app. Worked for me
I already did that two times, and it didn't even solve the problem temporarily :/ Thanks for the tip, though.
Hm... Thes try to delete your Google account and add it new :fingers-crossed:
I used to get it every time. Cleared app data and cache which has helped.
I just get the occasional error now and again.
Sent from my LG-D855 using XDA Free mobile app
edit the host or just delete it(system/etc/host) file then u good to go
i get this all the time now, ever since my phone went to lg for repair. i get the 941 error, then i click install and its installed fine...weird
update: Reading another thread on the forum, if you uninstall the updates for the google play store, that stops the 941 error, but be aware that the play store will update itself as soon as it can. ive turned off auto updating so i'll see if that helps

Google Play Store Issues - No Connection

All,
I had some issues with the Google Play Store force closing upon opening.. So i went ahead and un-installed all 4 apk's and re-installed them manually.
Now i get the No Connection Error after i enter my google credentials. I ve done this twice already, cleared cache but still no luck. What am i missing here
guys ?
I am using the v4.6.17 PlayStore, is there a latest version that works with Fire TV.
ncube2 said:
All,
I had some issues with the Google Play Store force closing upon opening.. So i went ahead and un-installed all 4 apk's and re-installed them manually.
Now i get the No Connection Error after i enter my google credentials. I ve done this twice already, cleared cache but still no luck. What am i missing here
guys ?
I am using the v4.6.17 PlayStore, is there a latest version that works with Fire TV.
Click to expand...
Click to collapse
I have version 4.9.13 installed.
got it from: http://www.aftvnews.com/how-to-install-the-google-play-store-on-the-amazon-fire-tv/
I don't see a link for 4.9.13 in the page that u posted. can u share the link to d/l
ncube2 said:
I don't see a link for 4.9.13 in the page that u posted. can u share the link to d/l
Click to expand...
Click to collapse
https://mega.co.nz/#F!8Q10yAiZ!4GVoGr7FJtXauVI3kvPSMQ
I know it says a different version then what I listed, but that is what I installed. Maybe it updates, not sure.
I am getting it's number from the Settings -> Apps listing. Check yours, see if it's the same.
Can't explain the number difference, seeing as I don't have any other google apk's any where else, so I know for sure I installed those from that how to.
I have the same pbl with play store. Pls guys I need a permanent fix for this error. I have already cleared the cache and data but its not working. I am using the latest version of playstore
5.0.32. Pls I need a solution for this...
Thnx in advance
Sent from my GT-I9500 using XDA Free mobile app
Computech_pc said:
I have the same pbl with play store. Pls guys I need a permanent fix for this error. I have already cleared the cache and data but its not working. I am using the latest version of playstore
5.0.32. Pls I need a solution for this...
Thnx in advance
Sent from my GT-I9500 using XDA Free mobile app
Click to expand...
Click to collapse
Did you install the Xposed Installer? Pretty sure that is needed for the google store to work. Otherwise, sorry, don't know why you wouldn't be connecting.
Drove me crazy.. but i still haven't figured what the prob was.. but i un-installed and installed the play store (manually via adb) couple of times and it worked
ncube2 said:
Drove me crazy.. but i still haven't figured what the prob was.. but i un-installed and installed the play store (manually via adb) couple of times and it worked
Click to expand...
Click to collapse
Don't you love it when stuff does that?
Great discussion. Thank you all for your efforts. My problem is I can't get past the log in screen it says the account on this "phone" all ready exists??? Not sure how I can clear the cube other than a total factory reset. Rather not.

Some apps not updating or installing on Google Play (EMUI 11.0.0.140 - EVR-L29)

Hi,
Anyone getting an error on Google Play Store installing apps or app updates? Some weeks ago one of my installed apps had an update and when installing it gave an error -- no error code as far as I could see. The update continued to be listed every time I went to the Store and stayed there. Finally I decide to uninstall / install the app hoping it would fix the issue. But no, then I couldn't install the app all together, producing the same error. I've contact the developers and after some weeks they replied saying it was an issue on Google's Store. I've reach Google which after investigating, are not aware of any similar problem. I've also done all the procedures recommended in such situation like cleaning cache, data, ... from Google Store; removing and adding back Google ids on the devices, nothing. Unable to solve this I finally gave up some days back.
Yesterday, the problem started with another app update. I see the update, click install, it downloads, starts installing, gives an error and goes back to be listed in the available updates...
Any help welcome.
Thanks.
Same thing happened to me, the reason is Google Play, I uninstalled Google play since my Chinese version didnt come with one, I then had to use a third party installer and installed the newest Google play and everything went back to normal and was able to install all the apps I havent been able to in the last 2 months but didnt care enough to figure it out until last week when I got fed up.
Hi,
Thanks for the inputs.
I've the EVR-L29 running Google services so I can only remove the updates from the Store, data and cache; which I did but didn't solve the problem. I also removed Google user, reboot, and added it back. Issue still persists...
I've contact Google and seems they are not aware of any similar problem. At least that was the feedback I received.
I do see a couple of comments of other users of the app I can't install with the same problem; someone with a Xiaomi and another user with a Huawei phone.
Any ideas? Thanks.
The only thing I can go by is what occurred to me I couldn't install chipotle app or anything, it took uninstalling it, I do know there is a command to uninstall apps and there was an app as well, been awhile but if memory serves me right, the app you used to find the location was App inspector then you had to uninstall it through and adb command line. I would check to see what version of Google Play you have installed. The version I installed that fixed my issue was version 25.4.20-21

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