[Q] Screwed LG G3 - G3 Q&A, Help & Troubleshooting

Hi guys,
I'm new here and was hoping one of you maybe able to help? I rooted my phone last night at work and all went fine. I thought as I was on a role I would do the camera mod too but that's when it all went wrong!
I was rebooting my phone over and over with no issue at all trying to trouble shoot. The phone was working great well apart from the camera lol But when i rebooted it it now just sticks at the LG splash screen with the top led flashing green/blue!
Now I can hold down the button config to get into recovery and it just offers a factory reset so I selected this and it just boots back into this state again!
I have had the battery out for a while and even left it just sitting but it seems knackered for some reason..PLEASE HELP. PLEASE.
Now I have only had the phone for 3 days so what are the odds of getting it replaced and stating it's faulty?

Plug it into your PC and use LG PC SUITE. Restore to factory state
Sent from my LG-D855 using XDA Premium 4 mobile app

radicalisto said:
Plug it into your PC and use LG PC SUITE. Restore to factory state
Sent from my LG-D855 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi, As it is stuck on the boot logo the pc will not see the phone. I tried connecting it to the lg pc suite a few times when it was running but it would not find the phone.

There's a guide in the general section to restore stock firmware. Give it a whirl
Sent from my LG-D855 using XDA Premium 4 mobile app

radicalisto said:
There's a guide in the general section to restore stock firmware. Give it a whirl
Sent from my LG-D855 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hi, Yeah i have seen that but most of it goes over my head about the F400 s/k/l models etc i have the uk version and cannot find a straight forward guide. But that's because it is so new i guess.
I may just call the provider and say it's shot! Is there any way they can prove it's been played with when it is this bricked?

Should be a guide for the D855, same model as I have. - depends who the carrier is. O2 can be pissy as can Vodafone and EE. THREE are easy to deal with tho. Because it's in your 14 days, they'll probably replace no questions asked for now.
Sent from my LG-D855 using XDA Premium 4 mobile app

radicalisto said:
Should be a guide for the D855, same model as I have. - depends who the carrier is. O2 can be pissy as can Vodafone and EE. THREE are easy to deal with tho. Because it's in your 14 days, they'll probably replace no questions asked for now.
Sent from my LG-D855 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I'm on 02, there doesn't seem to be any UK TOT files what ever they are only europe/America etc bit to early yet. I really don't see why it has failed it was working perfect then just died.

Give O2 a bell and see what they say. Within the 14 days they'll replace it for you. Unless you get a root savvy salesman who tries to be snotty lol. But tbh you'll be OK for a replacement.
Sent from my G3 via Tapatalk because XDA Premium crashes non-stop....

radicalisto said:
Give O2 a bell and see what they say. Within the 14 days they'll replace it for you. Unless you get a root savvy salesman who tries to be snotty lol. But tbh you'll be OK for a replacement.
Sent from my G3 via Tapatalk because XDA Premium crashes non-stop....
Click to expand...
Click to collapse
Thanks for your input mate. i will see what they say but should be ok. think I'm leaving well alone on the next one lol

flibbertygibbet said:
Hi, Yeah i have seen that but most of it goes over my head about the F400 s/k/l models etc i have the uk version and cannot find a straight forward guide. But that's because it is so new i guess.
I may just call the provider and say it's shot! Is there any way they can prove it's been played with when it is this bricked?
Click to expand...
Click to collapse
By chance did you take a look at these TOT files? If you are having an issue where your device is only booting to the LG screen and then nothing else, try this. Remove the battery, put battery back in. Plug in your device via USB to your Windows computer, then hold Volume + and the Power button to launch the Download Mode. Download the files TOT file, DLL file, LG Flash Tool, LG Driver and follow the instructions in the above link and this should lead you to restoring your device.

KachowPow said:
By chance did you take a look at these TOT files? If you are having an issue where your device is only booting to the LG screen and then nothing else, try this. Remove the battery, put battery back in. Plug in your device via USB to your Windows computer, then hold Volume + and the Power button to launch the Download Mode. Download the files TOT file, DLL file, LG Flash Tool, LG Driver and follow the instructions in the above link and this should lead you to restoring your device.
Click to expand...
Click to collapse
Hi yes, Shame but there are no UK ones for o2 yet.:crying:

flibbertygibbet said:
Hi yes, Shame but there are no UK ones for o2 yet.:crying:
Click to expand...
Click to collapse
I wasn't referring to restoring your device to the carriers specific settings, I was referring to restoring your LG D855 which that is the device you own is that correct? If so, have another look at my suggestion.

KachowPow said:
By chance did you take a look at these TOT files? If you are having an issue where your device is only booting to the LG screen and then nothing else, try this. Remove the battery, put battery back in. Plug in your device via USB to your Windows computer, then hold Volume + and the Power button to launch the Download Mode. Download the files TOT file, DLL file, LG Flash Tool, LG Driver and follow the instructions in the above link and this should lead you to restoring your device.
Click to expand...
Click to collapse
Hi Guys sorry for the late reply,
I have my phone up and running now by flashing the EUR 16GB TOT. And it's working like a charm. Now in the software it states V10a-EUR. My question is. Is this right for the UK and will it void the warranty?
I have read on here that some with the EUR software have trouble with 02/tesco 4g but I can say mine has been running great with 4G.
Thanks again for all the help.

flibbertygibbet said:
Hi Guys sorry for the late reply,
I have my phone up and running now by flashing the EUR 16GB TOT. And it's working like a charm. Now in the software it states V10a-EUR. My question is. Is this right for the UK and will it void the warranty?
I have read on here that some with the EUR software have trouble with 02/tesco 4g but I can say mine has been running great with 4G.
Thanks again for all the help.
Click to expand...
Click to collapse
Only just seen this thread and glad to see that you have saved your device. Just for the record, you could have restored your device if you used the lg pc suite with your device plugged in in download mode.

flibbertygibbet said:
Hi Guys sorry for the late reply,
I have my phone up and running now by flashing the EUR 16GB TOT. And it's working like a charm. Now in the software it states V10a-EUR. My question is. Is this right for the UK and will it void the warranty?
I have read on here that some with the EUR software have trouble with 02/tesco 4g but I can say mine has been running great with 4G.
Thanks again for all the help.
Click to expand...
Click to collapse
Here is a KDZ link to the O2 firmware
[LG-D855] LG D855 Phone Firmware D85510A_00 O2(United_Kingdom)16G Edition
http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW919006432109876543213/D85510a_00.kdz

flibbertygibbet said:
I'm on 02, there doesn't seem to be any UK TOT files what ever they are only europe/America etc bit to early yet. I really don't see why it has failed it was working perfect then just died.
Click to expand...
Click to collapse
EDIT: seems the problem is solved haha
Sent from my LG G3 using Tapatalk

bobsie41 said:
Only just seen this thread and glad to see that you have saved your device. Just for the record, you could have restored your device if you used the lg pc suite with your device plugged in in download mode.
Click to expand...
Click to collapse
Hi, I wrote earlier that it was stuck on the LG splash screen and bricked. The PC would not see it..So I was stuck with options.

scarecrow2012 said:
Here is a KDZ link to the O2 firmware
[LG-D855] LG D855 Phone Firmware D85510A_00 O2(United_Kingdom)16G Edition
http://csmgdl.lgmobile.com/dn/downloader.dev?fileKey=FW919006432109876543213/D85510a_00.kdz
Click to expand...
Click to collapse
Thanks, Is there a cirtain program I need to open that? As I cannot and it just states to search the web to find a program to open it?
Is it possible now just to try to connect it to the lg pc suite and restore back to the uk version?

flibbertygibbet said:
Thanks, Is there a cirtain program I need to open that? As I cannot and it just states to search the web to find a program to open it?
Is it possible now just to try to connect it to the lg pc suite and restore back to the uk version?
Click to expand...
Click to collapse
Yes, it should do that if your device was originally a UK one.

bobsie41 said:
Yes, it should do that if your device was originally a UK one.
Click to expand...
Click to collapse
Hi, Ok great sounds like a plan. Was having major issues trying to get it to link to the pc suite so trying on another pc. hope this works this time.

Related

LG G3 Hardbrick

Hello, I went into retard mode and tried to flash TWRP using CloudyFa's app that is designed for the G2 (experimentation is dangerous ). Basicly his app wrote over the Bootloader, Baseband and recovery partition. So is there any way to manually flash the LG G3 partitions back onto the device? It wont charge (visibly), wont boot, wont go into download mode and wont go into recovery. It's pretty dead. Anyone who can, please help! Thanks!
EDIT: Issue sorted. New G3 inbound!
leomd333 said:
Hello, I went into retard mode and tried to flash TWRP using CloudyFa's app that is designed for the G2 (experimentation is dangerous ). Basicly his app wrote over the Bootloader, Baseband and recovery partition. So is there any way to manually flash the LG G3 partitions back onto the device? It wont charge (visibly), wont boot, wont go into download mode and wont go into recovery. It's pretty dead. Anyone who can, please help! Thanks!
Click to expand...
Click to collapse
have you tried using the LG PC Suite app(i think that's the name)
Enddo said:
have you tried using the LG PC Suite app(i think that's the name)
Click to expand...
Click to collapse
Yup, I've tried everything. KDZ flash, TOT flash and the PC Suite.
leomd333 said:
Yup, I've tried everything. KDZ flash, TOT flash and the PC Suite.
Click to expand...
Click to collapse
Is your phone detected by your computer, if not try installing g2 drivers as well!
Sent from my Nexus 5 using XDA Premium 4 mobile app
_Infamous_ said:
Is your phone detected by your computer, if not try installing g2 drivers as well!
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yes it is detected as "LGE AndroidNet USB Serial Port" and ill give that a try thanks!
No luck . Spent all day today and most of yesterday trying to fix it. I'll try and swap it for a new one from my carrier and play dumb.
ROOT? WHAT IS THIS ROOT YOU SPEAK OF!?
leomd333 said:
No luck . Spent all day today and most of yesterday trying to fix it. I'll try and swap it for a new one from my carrier and play dumb.
ROOT? WHAT IS THIS ROOT YOU SPEAK OF!?
Click to expand...
Click to collapse
Good luck .. !! :laugh:
Fauert said:
Good luck .. !! :laugh:
Click to expand...
Click to collapse
Thanks haha! I deserve it for being an idiot but they should replace it as it's a brand new device
leomd333 said:
Thanks haha! I deserve it for being an idiot but they should replace it as it's a brand new device
Click to expand...
Click to collapse
No deserved at all! You should be patted on the back for trying something that could of made a big break through for nodding the G3. Hope you get it sorted:good:
ant78 said:
No deserved at all! You should be patted on the back for trying something that could of made a big break through for nodding the G3. Hope you get it sorted:good:
Click to expand...
Click to collapse
Thank you sir! :angel: I just thought to myself before I did it "Oh, what if the file system and partition layouts are similar on the G2 to the G3, may aswell flash some G2 stuff and see what happens!" xD Still, things like that need lokified and ported to run on the G3. When and IF I get a new G3 (A few days hopefully) Ill have a look at actual development as i'd love to get a working build of CWM ported over. But that is probably unlikely as I dont have a huge knowledge in Android. I've ported plenty of roms, eg: Chasmodo's Asylum from the N7000 to run on the Nexus 5 (It worked ) But I've no experience in tinkering with recoveries!
@Fauert @ant78 They are sending out a new G3, it will be here on Wednesday! Once again fantastic customer service from Three! :victory:

[Q] PLEASE HELP! LG G3 Bricked?

So, on Thursday I picked up an LG G3 from Verizon. I was absolutely loving it. But like most people, I wanted custom ROM's and roots and all the fun stuff you can do with android phones. I rooted my device the day I got it with IORoot. Everything is working fine at this point.
After this, i wanted a custom ROM. I found that there wasn't many for my specific model, but i did see the Sphinx G3 Neo ROM. I payed no attention to what variant it was for and loaded it up on my phone. At first, everything was working perfectly and it was butter smooth. But then I noticed whatever messaging app I tried to use would not work. I did a factory reset and then did the same process to load Sphinx on my G3. This time, messages were working, however, mobile data was not. I finally had enough of this and decided to return to the stock ROM. I found all of the stock files and was attempting to use the TOT method. I put the phone in download mode (which it won't come out of btw) and tried to start flashing. I then realized what I had done and saw that my device was reading something like D855. So when I downloaded the Verizon files it wont work. But will I be able to fix this? Have any of you had this problem before? This phone is brand new and I cannot replace it at this point. I would really appreciate it if someone could help me out.
Hi,
So sad to hear that. Have you tried TOT files from this thread?
I hope your imei is intact.
VeriLG said:
So, on Thursday I picked up an LG G3 from Verizon. I was absolutely loving it. But like most people, I wanted custom ROM's and roots and all the fun stuff you can do with android phones. I rooted my device the day I got it with IORoot. Everything is working fine at this point.
After this, i wanted a custom ROM. I found that there wasn't many for my specific model, but i did see the Sphinx G3 Neo ROM. I payed no attention to what variant it was for and loaded it up on my phone. At first, everything was working perfectly and it was butter smooth. But then I noticed whatever messaging app I tried to use would not work. I did a factory reset and then did the same process to load Sphinx on my G3. This time, messages were working, however, mobile data was not. I finally had enough of this and decided to return to the stock ROM. I found all of the stock files and was attempting to use the TOT method. I put the phone in download mode (which it won't come out of btw) and tried to start flashing. I then realized what I had done and saw that my device was reading something like D855. So when I downloaded the Verizon files it wont work. But will I be able to fix this? Have any of you had this problem before? This phone is brand new and I cannot replace it at this point. I would really appreciate it if someone could help me out.
Click to expand...
Click to collapse
I don't it is bricked per say. I do believe that the only way to solve the problem will be to do as you were trying, return it to stock with .tot files, you just need to find some information which I did see in the threads somewhere with regards to getting out of download mode.
Once you get that done and flash back to stock, then you can root again, I would suggest using Stump root, and the unlock the bootloader with Bump, and this would be a good time to make a backup with the recovery TWRP.
Be calm and read as much as possible, I hope you sort it out. Good luck.
Sent from my LG-D855 using Tapatalk
hierarchy666 said:
Hi,
So sad to hear that. Have you tried TOT files from this thread?
I hope your imei is intact.
Click to expand...
Click to collapse
Just started the download hoping for different results.
BioVolt said:
I don't it is bricked per say. I do believe that the only way to solve the problem will be to do as you were trying, return it to stock with .tot files, you just need to find some information which I did see in the threads somewhere with regards to getting out of download mode.
Once you get that done and flash back to stock, then you can root again, I would suggest using Stump root, and the unlock the bootloader with Bump, and this would be a good time to make a backup with the recovery TWRP.
Be calm and read as much as possible, I hope you sort it out. Good luck.
Sent from my LG-D855 using Tapatalk
Click to expand...
Click to collapse
I have not found ANY information regarding being stuck in download mode. Not asking for you to go digging, but if happen to find a thread about that I would be pleased if you sent it my way. I have attached some screenshots for you to see the error I'm getting.
VeriLG said:
Just started the download hoping for different results.
I have not found ANY information regarding being stuck in download mode. Not asking for you to go digging, but if happen to find a thread about that I would be pleased if you sent it my way. I have attached some screenshots for you to see the error I'm getting.
Click to expand...
Click to collapse
Can you confirm that you are using a USB 2 port and not a USB 3? Just in case...
Sent from my LG-D855 using Tapatalk
---------- Post added at 10:39 AM ---------- Previous post was at 10:30 AM ----------
Also another question, what modes are you able to boot into when holding down etc the right combination of keys?
Or does it always boot into download mode no matter what?
Sent from my LG-D855 using Tapatalk
---------- Post added at 10:42 AM ---------- Previous post was at 10:39 AM ----------
And finally, have you tried using the LG pc suite?
Please note I have not had any of these problems and so I am only offering suggestions of various things I have read while owning a G3, just makes me sad to see posts like this... Really hope you manage to get it working again... Afterall, we finally have unlocked bootloader!
Sent from my LG-D855 using Tapatalk
Went and picked up another G3 today. Thanks everyone.
VeriLG said:
Went and picked up another G3 today. Thanks everyone.
Click to expand...
Click to collapse
Probably best not to flash something again... like ever
Vivasanti said:
Probably best not to flash something again... like ever
Click to expand...
Click to collapse
Nah, just gotta pay more attention to what I'm doing. Plus, bump just came out.
I take 6 hours to find solution, must use another dll "LGUP_8974.dll"
This one let .tot file take control and don't check phone model, if someone have the same issues this can help

[Success] Resurrect this G3 possible !

Hello,
Now the phone works, so here is the facts and the steps to resolve the problem :
So, I get a F400S who come flashed in F400K.
Then, it was flash in D855 by mistake.
When I started the phone, it got stuck on the LG logo.
If I tried to go to recovery, I was able to ask the wipe but after he returned on the LG logo.
If I tried to go to dowload mode, I seen the "download mode popup", but after it went into fastboot mode.
In fastboot mode, I used a F400K laf image (fastboot boot laf stock-laf.img).
Then, the download screen shows up ! And my PC started to install the drivers for com port.
I put the lg port to COM 41, then started flashtool with this dll : https://drive.google.com/file/d/0B-H4G_jDRCJwRVhBcFdGVzFjTHc/edit?usp=sharing and F400S TOT (not sure if necessary but this is what i did).
The download failed at 11%, but from this the phone booted in download mode without help ! And PC installed other drivers.
From here, I put a F400K tot with the same tool, failed at 83% but the phone worked.
With the same DLL, I was able to flash stock F400S (failed at 80%+ too).
Then, i rooted the phone, put TWRP on it and flash Cloudy G3.
Phone works like a charm now !
My english is not very good, I hope you understand the steps. If someone getstuck I'll be happy to help him in French (or with my bad English).
Thanks to all !
Have you tried flash stock firmware in download mode?
DelBoy said:
Have you tried flash stock firmware in download mode?
Click to expand...
Click to collapse
I can't reach the download mode screen, sadly.
After the download mod popup, the phone start fastboot mode without asking anything.
Do you still have TWRP?
DelBoy said:
Do you still have TWRP?
Click to expand...
Click to collapse
This phone never had TWRP. He never tried to flash anything on it before that.
Thats bad then.
I believe your only choice is repair. LG box could solve this.
Maybe someone has some other suggestion.
It's an imported Asian phone, it will be too much expensive to send it to be fix.
If someone as another solution (even if is not a free solution), i'll be happy.
Go to a gsm service. A jtag should fix it. It shouldn't cost more than 40$.
Sent from my LG G2 D802/smart phones,dumb people.
kimitza said:
Go to a gsm service. A jtag should fix it. It shouldn't cost more than 40$.
Sent from my LG G2 D802/smart phones,dumb people.
Click to expand...
Click to collapse
Thanks, but never seen a service like this here (I live in France).
Close to zero gsm repair shops here, and the few that exist replace Galaxy / Iphone screen, nothing more.
Anyone know a reliable online shop to send it ?
Shinraz said:
Thanks, but never seen a service like this here (I live in France).
Close to zero gsm repair shops here, and the few that exist replace Galaxy / Iphone screen, nothing more.
Anyone know a reliable online shop to send it ?
Click to expand...
Click to collapse
How did he flash a d855 rom without twrp ?
Sent from my LG-D850 using XDA Free mobile app
shahkam said:
How did he flash a d855 rom without twrp ?
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
When I ask this to him, he don't even understand the question and cannot state exactly what he did now ...
Anything to try if TWRP was here ?
How did he flashed the D855 rom?
Write doen steps that he made.
Shinraz said:
When I ask this to him, he don't even understand the question and cannot state exactly what he did now ...
Anything to try if TWRP was here ?
Click to expand...
Click to collapse
Did he use a computer to flash?
Or did he use his phone to flash?
If he used his phone to flash then he used TWRP.
If he used his computer to flash then he didn't use TWRP.
He used a computer.
Only fastboot respond but the butloader is no unlocked, so I think the phone is really dead. So sad ...
I'd say your only bet is jtag if you can't get into dowload mode or twrp because you need to be in dowload mode to flash .kdz and twrp for a custom rom
Sent from my LG-D855 using XDA Free mobile app
Thanks for the informations.
I tried to contact a few gsm repair shop, no one can jtag a G3.
So, anyone know a good gsm repair shop with a website ?
Shinraz said:
Thanks for the informations.
I tried to contact a few gsm repair shop, no one can jtag a G3.
So, anyone know a good gsm repair shop with a website ?
Click to expand...
Click to collapse
Did you flash the right laf.img and boot.img for your version and did you delete first than flash ?
MicFic said:
Did you flash the right laf.img and boot.img for your version and did you delete first than flash ?
Click to expand...
Click to collapse
The bootloader is locked, i cannot delete / flash in fastboot.
Shinraz said:
The bootloader is locked, i cannot delete / flash in fastboot.
Click to expand...
Click to collapse
Look on ebay there is some shops offering jtag services which requires you sending your device in and patiently wait at this point you have nothing to loose !
Sent from my LG-D850 using XDA Free mobile app
I found one guy in europe on ebay for LGs, i'll ask it if he's able to do it. Thanks.
Edit : Apparently, no jtag for F400s, he want me to pay twice the price for emmc desoldering, soldering and programming with no warranty that works.
So, the phone is dead ...
Thanks all for the informations.

[Q] Root Lollipop (D855)

Hey there.
Just a question - does anyone have a guide on how to root?
I'm on D855 Lollipop Stock, and want to root, install recovery and install custom ROM.
Cheers!
tomhurst said:
Hey there.
Just a question - does anyone have a guide on how to root?
I'm on D855 Lollipop Stock, and want to root, install recovery and install custom ROM.
Cheers!
Click to expand...
Click to collapse
Unfortunately there is no root etc for Lollipop yet... however you can do what I did and follow this guide to go back to stock (KitKat) and root and install recovery and custom rom from there:
http://forum.xda-developers.com/showthread.php?t=2785089
Thanks
James
Have found that I need to downgrade to KitKat, and have found this. http://storagecow.eu/index.php?dir=Xda/LG+G3/Stock/
Does it matter which file I get? I'm in the UK, 16GB D855.
I see:
UK 16G D85510A_00.kdzUK 16G D85510A_00.kdz
LGD855AT-00-V10b-HKG-16G.zipLGD855AT-00-V10b-HKG-16G.zip
LGD855AT-V10e-EUR-16G.zipLGD855AT-V10e-EUR-16G.zip
EDIT: Just realised, the bottom two are TOTs. I just need KDZ, so going for the top file.
tomhurst said:
Have found that I need to downgrade to KitKat, and have found this. http://storagecow.eu/index.php?dir=Xda/LG+G3/Stock/
Does it matter which file I get? I'm in the UK, 16GB D855.
I see:
UK 16G D85510A_00.kdzUK 16G D85510A_00.kdz
LGD855AT-00-V10b-HKG-16G.zipLGD855AT-00-V10b-HKG-16G.zip
LGD855AT-V10e-EUR-16G.zipLGD855AT-V10e-EUR-16G.zip
EDIT: Just realised, the bottom two are TOTs. I just need KDZ, so going for the top file.
Click to expand...
Click to collapse
I used UK 16G D85510A_00.kdzUK 16G D85510A_00.kdz
Then i used Purpledrake to root.
jamessinger94 said:
I used UK 16G D85510A_00.kdzUK 16G D85510A_00.kdz
Then i used Purpledrake to root.
Click to expand...
Click to collapse
Did you have any problems with the LG Flasher?
After "Software Extraction" it says cannot connect to server. Though it looks like it is doing something in the background. Then around 50% it stops due to an unknown error.
Now I'm stuck in download mode.
I knew something like this would happen! ARGH
tomhurst said:
Did you have any problems with the LG Flasher?
After "Software Extraction" it says cannot connect to server. Though it looks like it is doing something in the background. Then around 50% it stops due to an unknown error.
Now I'm stuck in download mode.
I knew something like this would happen! ARGH
Click to expand...
Click to collapse
Yes i hit the same problem but what i did was just left it running and didnt press anything until the phone started up and all was working fine
jamessinger94 said:
Yes i hit the same problem but what i did was just left it running and didnt press anything until the phone started up and all was working fine
Click to expand...
Click to collapse
I'm gonna give it another go then. Thanks!
Do you know how long it took roughly?
tomhurst said:
I'm gonna give it another go then. Thanks!
Do you know how long it took roughly?
Click to expand...
Click to collapse
5-10 Minutes tops
jamessinger94 said:
5-10 Minutes tops
Click to expand...
Click to collapse
Got to 92% on the phone screen and then stopped!
tomhurst said:
Got to 92% on the phone screen and then stopped!
Click to expand...
Click to collapse
Make sure you are using the oem cable and have the lg drivers installed
jamessinger94 said:
Make sure you are using the oem cable and have the lg drivers installed
Click to expand...
Click to collapse
Tried it on a Win7 laptop instead of Win8 and all worked. Using Cloudy 2.0 ROM as we speak thanks for help!

Nexus 5x stuck at google screen [Potentially Hard-bricked]

*** The issue is resolved!!! Thanks to xda, the solution is provided in the link in the comments.***
Couple of days ago I got this OTA notification that Android 7.1 preview is available for update. As my phone is rooted I started the manual update procedure. After the flashing was finished, I restarted the phone and then I saw it was stuck at the Google screen. Just stuck, no response. Seemed unusual to me.
Let me tell you that I have been modding my Nexus 5 for about two years. I am familiar with most of the tweaks that can be done to a Nexus device. Nexus 5 served me amazingly. I bought Nexus 5x 3 months ago.
So, after it was stuck I restarted. Still stuck. I will tell you step by step what I did then:
1. Flashed the OS 7.1 again (I dunno why, the flash.all script doesn't work for me, so I always do that manually) - result is the same.
2. Last October update (NBD90W) was available in the folder so I flashed that - same result.
3. I downloaded the previous one (NRD90S) and flashed that - same result.
4. I locked the phone and unlocked again to erase everything (not sure if that's a good idea), then flashed the OS again - same result.
5. Then I tried LGUP and the tot files to give it the factory version. LGUP detects the phone, started installing. When the installation is finished and the phone restarted - same result.
6. Now that I gave it the factory version the phone got locked!
7. I searched google for hours but couldn't find a way to unlock it as the OS is not booting and I cannot turn USB debugging on!
8. Then I tried the default recovery mode (Android recovery, from the recovery screen Power + volume up) as it doesn't require unlocking the device. Wiped the cache and restarted - same result.
9. My phone is detected by the pc and ADB. So, I wiped everything and tried ADB sideload and get this error E: footer is wrong
10. I tried Nexus root toolkit. It detects the phone in fastboot mode, then restarts it and then it again is stuck on the Google screen.
I am extremely depressed!
I am from Bangladesh and there is no authorized LG servicing center here. So, I can't ask for their help.
All that I did over the past two years was the awesome threads of xdadevelopers. So, a big thumbs up for you guys . :good:
I learnt from the web that phone can be hard bricked if a wrong bootloader is flashed. That's impossible for me as I always remove the factory image extracted files after flashing is done from the ADB>platform-tools folder.
Now, is the phone hard-bricked? If it is, what to do with it? Will replacing the motherboard get my phone back? Any kind of suggestion will be very much appreciated.
Bummer. This sounds a lot like what I just posted here: http://forum.xda-developers.com/nexus-5x/help/req-help-bootloop-7-1-1-beta-ota-enter-t3486957
I really hope someone has an idea how to fix this...
Like DC_Knight said, please try the TOT method given here. Hope it works.
http://forum.xda-developers.com/nexus-5x/help/tutorial-how-unbricked-nexus-5x-16gb-t3481766
what is your model H790 or H791
16 or 32 GB?
DC_Knight said:
Bummer. This sounds a lot like what I just posted here: http://forum.xda-developers.com/nexus-5x/help/req-help-bootloop-7-1-1-beta-ota-enter-t3486957
I really hope someone has an idea how to fix this...
Click to expand...
Click to collapse
Well, I don't get bootloops, my phone is just stuck at the Google screen and I can enter recovery mode (lying Android with red exclamation mark), from there I can enter Android recovery mode, where ADB sideload is available.
harihacker said:
Like DC_Knight said, please try the TOT method given here. Hope it works.
http://forum.xda-developers.com/nexus-5x/help/tutorial-how-unbricked-nexus-5x-16gb-t3481766
Click to expand...
Click to collapse
Like I mentioned in point 5, I did exactly that as mentioned in this link.
Duckscreen said:
what is your model H790 or H791
16 or 32 GB?
Click to expand...
Click to collapse
It's H791, 32 GB.
There is no more reply
I need to know one thing. Will replacing the motherboard fix the phone? Anyone??
jadu45 said:
There is no more reply
I need to know one thing. Will replacing the motherboard fix the phone? Anyone??
Click to expand...
Click to collapse
How about trying to get a replacement if you're still within the 1 year warranty?
Sent from my Nexus 5X using Tapatalk
EeZeEpEe said:
How about trying to get a replacement if you're still within the 1 year warranty?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
"I am from Bangladesh and there is no authorized LG dealer/servicing center here. So, I can't ask for their help."
I'm on my own...
jadu45 said:
"I am from Bangladesh and there is no authorized LG dealer/servicing center here. So, I can't ask for their help."
I'm on my own...
Click to expand...
Click to collapse
Ah my bad. TL;DR on my end.
Sent from my Nexus 5X using Tapatalk
Please say something about replacing the motherboard. It's very very pricey, so I want to be sure -_-
sounds like its hardware problem, contact seller to replace it. if not going to happen, then buy a new phone from a company that does have a dealer in your country to warrant. aside of camera, the specs of other phones at this price range are better
That thought is also roaming around my head, still Nexus is Nexus!
What's the price going for the 5X over there? It's as low as $280 here in the US which is easy better then it's original.
Sent from my Nexus 5X using Tapatalk
Try the tutorial here. It's little bit different from the original thread ,
as @bardhi92 said, THE MAIN DIFFERENCE HERE IS THAT AFTER I FLASHED THE .TOT FILE, I BOOTED MY PHONE INTO BOOTLOADER AND DID AN ADB SIDELOAD OF THIS OTA.ZIP
Well, for my case, eventually I successfully bring my N5X alive. The tricky part is to enter Android System Recovery (hold Power + Volume Up) after flashing TOT.
questionquince said:
Try the tutorial here. It's little bit different from the original thread ,
as @bardhi92 said, THE MAIN DIFFERENCE HERE IS THAT AFTER I FLASHED THE .TOT FILE, I BOOTED MY PHONE INTO BOOTLOADER AND DID AN ADB SIDELOAD OF THIS OTA.ZIP
Well, for my case, eventually I successfully bring my N5X alive. The tricky part is to enter Android System Recovery (hold Power + Volume Up) after flashing TOT.
Click to expand...
Click to collapse
Thanks for this, it looks interesting and I definitely didn't try that. I'm at office right now, I'll let you know after trying this.
harihacker said:
Like DC_Knight said, please try the TOT method given here. Hope it works.
http://forum.xda-developers.com/nexus-5x/help/tutorial-how-unbricked-nexus-5x-16gb-t3481766
Click to expand...
Click to collapse
There was a difference in the method here and I didn't realize that before; as it was written at the bottom. Sorry about that. I'll try this method and let you know. Thanks!
jadu45 said:
There was a difference in the method here and I didn't realize that before; as it was written at the bottom. Sorry about that. I'll try this method and let you know. Thanks!
Click to expand...
Click to collapse
Goodluck, and let us know the result.. :fingers-crossed:
A warranty is a warranty, it doesn't matter what country you're in or where the repair place is. People in Canada send stuff to the USA for warranty issues all the time. I'd get on the phone with LG until I heard what I wanted, but I'm a stubborn old goat lol.
ShishkaBerry said:
A warranty is a warranty, it doesn't matter what country you're in or where the repair place is. People in Canada send stuff to the USA for warranty issues all the time. I'd get on the phone with LG until I heard what I wanted, but I'm a stubborn old goat lol.
Click to expand...
Click to collapse
Well, there is no authorized dealer here; I had to buy it from a local shop. So, there is no warranty!
harihacker said:
Like DC_Knight said, please try the TOT method given here. Hope it works.
http://forum.xda-developers.com/nexus-5x/help/tutorial-how-unbricked-nexus-5x-16gb-t3481766
Click to expand...
Click to collapse
questionquince said:
Try the tutorial here. It's little bit different from the original thread ,
as @bardhi92 said, THE MAIN DIFFERENCE HERE IS THAT AFTER I FLASHED THE .TOT FILE, I BOOTED MY PHONE INTO BOOTLOADER AND DID AN ADB SIDELOAD OF THIS OTA.ZIP
Well, for my case, eventually I successfully bring my N5X alive. The tricky part is to enter Android System Recovery (hold Power + Volume Up) after flashing TOT.
Click to expand...
Click to collapse
Both of you provided me the link. I don't know who you are, but I if I find you you guys are going to have a treat for sure. I literally cried when I got my phone back. Thank you guys. Thanks xda!

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