[Q] Can't reject call with a message - One (M8) Q&A, Help & Troubleshooting

Hi,
When i get a call and i click on "decline" button, i should get a pop up allowing me to send a quick message or make a reminder about calling back.
I checked and the relevant options are ticked on in the phone settings section.
What happen though is that i decline the call and the pop up shows for a split second and disappear :\
I attached a picture of the evasive pop up.
I tried ticking the option on and off, rebooting, nothing helps.
The only thing that seemed like it changed was resetting the phone (on power menu, you can reboot and delete temp files or something like that). That made the feature work once, but on the seconds time i declined a call it dissapeared again.
I did make sure the "Don't show this again" option is UNCHECKED.
I searched XDA forums and google, and only found one relevant topic which did not solved my issue.
Help...?

yrufset said:
Hi,
When i get a call and i click on "decline" button, i should get a pop up allowing me to send a quick message or make a reminder about calling back.
I checked and the relevant options are ticked on in the phone settings section.
What happen though is that i decline the call and the pop up shows for a split second and disappear :\
I attached a picture of the evasive pop up.
I tried ticking the option on and off, rebooting, nothing helps.
The only thing that seemed like it changed was resetting the phone (on power menu, you can reboot and delete temp files or something like that). That made the feature work once, but on the seconds time i declined a call it dissapeared again.
I did make sure the "Don't show this again" option is UNCHECKED.
I searched XDA forums and google, and only found one relevant topic which did not solved my issue.
Help...?
Click to expand...
Click to collapse
You might just have to do a complete factory reset. Sometimes, system functions can get screwed up for no apparent reason (it is usually something else you installed). Are you stock or on a custom ROM?

Hi, thanks for your reply.
I guess that deep inside me, i knew you would recommend that...
The device is new. Bought it last week. it's stock, unrooted, untouched.
I did a lot of rom changes before with my other device (GS3) so i'm no stranger to factory reset, but every time i used it was to completely change a rom. I have never done it on a brand new device in order to actually reset a glitch...
Can you tell me what exactly will factory reset delete? What will i loose? any personal data? apps? app setttings? what else?
Thanks :cyclops:

Related

"Messaging" bug

Hi! I'm seeing this problem for a couple of times now and it has started since my X1 was new!
When a new msg comes in, i click on it and read it from the pre installed messaging app, then when I close it by pressing ok, Nothing happens!! And when I press the windows button and goto today, it still shows the new message icon! Even though I have already read it. Then the only way I can close the "messaging" app, is by going to the task bar. But even then it would still show as a new message! Final solution is to soft reset it!
Any thing I can do about this? I have seen this has happened a couple of times to me even before I upgraded my ROM from SE and performed a hard reset. And the problem still continues. Its so frustrating.
Click on the message, press ON the received message, make sure it is no longer in bold, then press OK at the top.
Buddy, thats what I jst told: It wouldn't do it. All of a sudden, when a message comes in, I read it and then click on ok, it just stays there doing nothing. I click on options and close and still nothing happens. Then I click on windows and "Today" and the message is still displayed as unread. Then I am just left with softreset and it comes back to normal.
You have ensured that the message is no longer in bold text, yes?
That is what this is all about. It doesn't say unread after I have read it. It remains in bold. What should I do?
What ROM are you using?
Irfanulla said:
That is what this is all about. It doesn't say unread after I have read it. It remains in bold. What should I do?
Click to expand...
Click to collapse
Click on the message in question (click on the bold text) until it turns normal.
if you are using threaded messaging (which should be the case),
you need to open the thread, and make sure you scroll over each message.
i noticed that issue happens when you have an earlier message which did not specifically have focus onto and stays bold ...
so the unread icon remains on the task bar.
so, be sure to go thru all the messages which are bold, in the thread.
this should safely solve the issue. (works for me since other WinMo phones...)
generally a windows 'bug', more than an Xperia bug.
N1T15H/.
I am using default ROM. Upgraded it with SEUS. No custom rom.
Press the sender's name located next to messages with the unopened letter icon.
there is a solution
rickysio said:
Press the sender's name located next to messages with the unopened letter icon.
Click to expand...
Click to collapse
Hi everyone,
i ve been gone through the same problem but not entirely similar. My problem aroused when i have installed r3a rom from genuine SE official site using update software. in my mobile it is showing that i have one message waiting to be read but when i click messages, to my astronishing it is empty, yet it is showing that i have a message. i tried many remedies but to no veil. Then as a final step i have to hard reset my device and believe me it is gone now. Everything is alright now. In this regard, i recommend once you hard reset your mobile and by gods will you will see the problem is vanished. Thankq

No texts while phone screen turned off

I don't get my texts while my screen is off. Once the screen is turned on, they come through, but not while off. HELP!
Kidmet said:
I don't get my texts while my screen is off. Once the screen is turned on, they come through, but not while off. HELP!
Click to expand...
Click to collapse
Same problem here. I'm running 6.5 WWE
Same problem here. ATT Stock ROM. I do get my messages sometimes when my screen off but most of the time I'll turn on my screen and i'll get 2 or 3 sms messages at once.
imeraz said:
Same problem here. ATT Stock ROM. I do get my messages sometimes when my screen off but most of the time I'll turn on my screen and i'll get 2 or 3 sms messages at once.
Click to expand...
Click to collapse
Hard reset worked so far.
Kidmet said:
Hard reset worked so far.
Click to expand...
Click to collapse
Nope not for me.
I havent notcied that problem with mine. Also att stock rom on the tilt 2 only have the newest radio installed 4.4.9 (i think it is). and no issues with sms or mms not coming in when the screen is off, never noticed an issues before updating the radio either though.
Try this: Start > Settings > Sounds & Notifications > Notifications > Event:
Reminders > check "Display message on screen."
new text message > check "Display message on screen."
new MMS message > check "Display message on screen."
Ect ..
Also .. try this cab ..
I spoke too soon. I have recently been encountering this ever since I flashed the htc stock rom 1.86.401.0. it doesnt happen often, but it has caught my attention. before it would come thru with the screen off and when it did come thru the screen wouldnt turn on which was great, but now sometimes it will come thru and sometimes it wont until I turn the screen on, and I have events notification unchecked, I like the idea that the screen doesnt come on to avoid accidential touching of the screen when in the clip. So has anyone found anything to make it stop? Using tilt 2 on ATT.
this sometimes happens to me but a soft reset helped a bit i have no clue as to why this happens but id like to get an answer if anyone can post back
same thing had happened to me. i found out it was the new pocket shield that i was running that kept me from getting the they r suppose to come in.. hard reset will kill it and should b up n running... im on sprint running stock rom!
Werll I dont have the pocket shield. And mine started doing it after flashing the stock rom on HTC site for EU. So I know its not any programs I put in or any custom roms. I think what happens is the radio possibly falls asleep at times and doesnt wake up.
this happens to me as well, but not all the time. Im on official WWE 6.5 Asia ROM.
Strangely, this happen whenever i use custom ringtones (not from windows). Whenever i switch to any ring from windows, the message comes all the time. Can anybody confirm this?
I have the same problem. I have an official Eastern Europe ROM 1.86.401.1. (clean install, no third parties soft installed).
The problem appears even with windows ringtones. I hope there will be a hotfix soon! All my friends think I am ignoring them
grizzy12 said:
I have the same problem. I have an official Eastern Europe ROM 1.86.401.1. (clean install, no third parties soft installed).
The problem appears even with windows ringtones. I hope there will be a hotfix soon! All my friends think I am ignoring them
Click to expand...
Click to collapse
Same here. but I also found another bug, I know I should make another post, but I think XDA will kill me
But if you happen to notice that along with this, you will notice that at times, the txt will come thru but you get no alert. And I am using the same rom your using. Its been happening since this rom, and also happens with nrgz rom so its specific to the rom not the tinkering. But I was txting someone today and after about the 3 or 4th interchange I noticed the person hadnt txt back in like 10 mins, when I turned the screen on there was a txt msg that didnt notify me, didnt turn on or alert me, so there seems to be two bugs with it.
Unless anyone has looked into this, I am going to look further and see if this is only when using HTC's enhanced msg program, if it happens thru WinMO going thru all messages. I'll let you know unless someone has looked into this already.
grizzy12 said:
I have the same problem. I have an official Eastern Europe ROM 1.86.401.1. (clean install, no third parties soft installed).
The problem appears even with windows ringtones. I hope there will be a hotfix soon! All my friends think I am ignoring them
Click to expand...
Click to collapse
so far im using the ringtones that is provided by default from the windows and everything is good. Will report back though if i do find the problem again.
Oh and btw i had the stock 6.1 WWE Asia ROM before i upgrade to the official 6.5, the 6.1 behave the same way too. Perhaps it is the manila messaging that cause the problem
edit: I contacted HTC via email and they said that they "have no special setting" for this isssue. They suggest me to perform a hardreset. I replied back, "i have and the problem still exist". I'll see what they send me tomorrow and i'll share it with you guys.
I do suggest that we all report this bug to HTC via their email customer service thing so that they recognise the problem and release the hotfix.
mr_sheen said:
edit: I contacted HTC via email and they said that they "have no special setting" for this isssue. They suggest me to perform a hardreset. I replied back, "i have and the problem still exist". I'll see what they send me tomorrow and i'll share it with you guys.
I do suggest that we all report this bug to HTC via their email customer service thing so that they recognise the problem and release the hotfix.
Click to expand...
Click to collapse
I think they are going to have a difficulty with this one because its not repetative and is intermittent. I can say I never noticed this with the HTC Fuze and dont think I ever had this problem.
And being that it doesnt happen often enough I dont think people are going to catch it and they are going to think that they just didnt hear it, unlike us nuts
Hi guys i have posted this on another thread but it has similar symptoms, below is what i have posted in the thread.
I am having a problem with the notification system.
Lets say a person Name "A" sent me a sms, the phone will ring and the light blinks if i did not attend to it.
However the problem starts whenever I replied "A" but left the phone in the TF3D threaded msg screen with "A". After sometime the phone goes to standby. But when "A" replies my msg again, they phone only vibrates and does not ring. The Yellow Led does not blink as well.
I am currently using a stock ROM and i am not sure if you guys experience this as well.
This is Rather annoying as most of the time after replying a person's sms, i would just hit the standby button straight away without bother exiting the threaded sms screen. But if i do that, the next sms that comes in from the same person will not ring or trigger the LED.
I am not sure if this problem has been posted and fix, but after many days of searching i cant seem to find a solution for it.
some basically it means the notification did not come through only in the manila threaded msg screen with the specific person, because i guess they somehow got tricked to thinking that we are actually reading the msg when in reality the screen is off and we are not reading it. Please Check if this describe your problem.
I still need a solution for this
pukipuki,
Seems based on what your saying this might be the htc manila msg program, can you confirm if the same happens if you go to all msgs and bring up the person your talking to thru there and see if it happens that way too? My suspicision is that it wont do it, but I want to be sure, cause thats been my guess all along.
Or can anyone else confirm that it is only happening in the htc threaded msg and not the winmo threaded msgs.
My suggestion would be to try turning System Event Sounds on in the Sounds section in the Settings tab in TouchFLO/Sense. (Alternatively you can acheive the same effect by ticking the Events checkbox in the Sounds tab in "Sounds & Notifications" in Settings for WinMo.)
I came across the 'no sound alert' problem for new texts and found that the audio alert tone came back when I made the above change. (Funnily enough when I was having this problem, I had enabled vibrate for new texts and the phone vibrated even though there was no audio.)
Even with that setting on, the problem still exists.

No LED/Vibrate on Email Notification

Hey all,
Have my phone on Vibrate and when I receive a Google mail the phone isn't vibrating and the LED isn't flashing. As far as I can see all options in Google mail and the phone settings suggest I should be getting both.
Any ideas?
Thanks
Russ
Hmmmmm a reboot seems to have fixed this, lets hope it doesn't get into a habit of it
didn't work for me, rebooted, but still no vibrate on new SMS, light flashing, tho
Apologize for cross-posting, but I'm getting frustrated with this. A reboot didn't help me either.
Everything was working before, but just today I noticed it refused to vibrate on email notifications. WinMo used to have a similar annoying bug, but it was related to replies. This bug is affecting all messaging notifications, i.e. Exchange, pop3, Gmail and SMS.
I've gone in to general settings and put vibrate on. I've gone into each account and turned vibrate on. I've gone into Messaging (SMS) and turned vibrate on. Vibrate is basically turned on throughout the system, but it's still not vibrating except for phone calls.
I've uninstalled all of the last apps I had installed to no avail.
Anyone with any advice?
Last resort could be hard reset
EddyOS said:
Last resort could be hard reset
Click to expand...
Click to collapse
Not really keen on hard reseting, but will try that as a last resort.
I ended up fixing it with a hard reset.
First time around, I chose to reinstall the settings from the auto backup that was on the SD card, but I experienced the same behaviour.
Redid the hard reset and opted for cancel when asked about reinstalling the backup settings and all seems well so far.
Suspect it was a dodgy app or could have been that running the battery down flips a software switch to turn off vibrations, but the switch has a hard time flipping back. Will wait and see how long I can keep the vibrating notifications, but now I know how to solve it.
On another note, talk about a waste with that auto backup function. I mean, to really be useful you should be able to choose when it backs up and which backup you want to reinstall. Having it constantly backup settings like it does is bound to backup whatever went wrong in the first place. Oh well.

[Q] Help stop "I am driving now" auto response

Problem: While I am driving if someone sends me a text. my SGS2 will automatically respond to that message with the text "I am driving now."
I have no way of stopping it before it goes out. I do not have any apps that I have installed that are supposed to do this. I've gone through every setting I can think of. And yes I have searched xda before posting this, but no luck.
Currently running CM10. Please help! If there is no way to actually stop this from going out, I would at least like to change the message to something indicating it's an auto response.
Oh and this is not one of my SMS templates. I've erased all of them. Never had much use for those.
The culprit here is most likely your stereo. I'm guessing your phone is connected to your (likely Kenwood) stereo via Bluetooth, while this is happening. This is due to BT-SMS (SMS over Bluetooth) implementation, and can be disabled from one of your stereo's menus.
See this thread for another example of this, in which case a bad BT-SMS implementation was doing even worse, by sending that text not only to those who were trying to call/text you, but also to other contacts heh.
http://rootzwiki.com/topic/28312-b3...iving-now-sent-automatically-to-contact-list/
Hope it helps.
Driving mode?
onoroff said:
Problem: While I am driving if someone sends me a text. my SGS2 will automatically respond to that message with the text "I am driving now."
I have no way of stopping it before it goes out. I do not have any apps that I have installed that are supposed to do this. I've gone through every setting I can think of. And yes I have searched xda before posting this, but no luck.
Currently running CM10. Please help! If there is no way to actually stop this from going out, I would at least like to change the message to something indicating it's an auto response.
Oh and this is not one of my SMS templates. I've erased all of them. Never had much use for those.
Click to expand...
Click to collapse
Is your "Driving Mode" turned on? I was getting a similar experience once (don't remember the ROM I was on then), and then I realised I had the "Driving Mode" turned on. Hope this helps!

Do Not Disturb Issues

So this is driving me nuts. I just picked up an S7 Active, and restored my data from Samsung Cloud. Everything restored fine except for Settings. That part fails every time. No big deal, I thought. I just set it up again how I like it. As soon as I got everything how I wanted it, Do Not Disturb immediately started acting super-weird. It turns on by itself, and it takes 2-3 times of turning it off to get it to stay off. When I finally get it off, it resets the settings (stays custom, but turns off all alarms, calls, and messages). I want it to allow alarms and calls/messages from favorites, and as soon as I enable those, it automatically turns Do Not Disturb back on. Turning it off again starts the whole loop over. Clearly, my Do Not Disturb settings are corrupt. Is there a way to wipe those settings, without wiping the phone and starting fresh?
Not a super helpful response, sorry in advance, but i think you may have answered your own question. Sounds like something got corupt in the copy over.
With out manually looking at all of the settings and or alot of trial and error... you may just have to reset it and start fresh...
But when you say wiping the phone, i just want to confirm that your intentions arnt to go factory reset... just do a "reset settings" and "reset network settings" dont wipe your whole phone.
Acinko said:
Not a super helpful response, sorry in advance, but i think you may have answered your own question. Sounds like something got corupt in the copy over.
With out manually looking at all of the settings and or alot of trial and error... you may just have to reset it and start fresh...
But when you say wiping the phone, i just want to confirm that your intentions arnt to go factory reset... just do a "reset settings" and "reset network settings" dont wipe your whole phone.
Click to expand...
Click to collapse
Yes, factory reset, or worst case, ODIN flash the firmware. I just wanted to see if it was something anyone else had run into. I'll tackle this over the weekend. Thanks for the response!
bug
I had turned facebook and gmail to silent notifications. DND has not turned on and media volume has not turned to zero since allowing these apps to show with sound again.
Think every time a notification comes in media volume is set to 0 and DND turned on.

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