Help: what should I do? - Galaxy Note II Q&A, Help & Troubleshooting

Hey guys,
A few months ago, I installed a wrong mod on my note 2. In order to fix it, I somehow managed to connect it to my laptop and install the latest update offered by Samsung. This lost me my root access. Ever since then, the phone has become very sluggish. Can take up 30seconds to open up apps like Whatsapp. What do you think I should do to fix it? Maybe a factory reset and then root it, install a custom ROM?
Also, what would be the best way to ensure everything gets backed up? I'd like to backup all my pics, contacts, whatsapp messages etc.
Thanks!

soldier16 said:
Hey guys,
A few months ago, I installed a wrong mod on my note 2. In order to fix it, I somehow managed to connect it to my laptop and install the latest update offered by Samsung. This lost me my root access. Ever since then, the phone has become very sluggish. Can take up 30seconds to open up apps like Whatsapp. What do you think I should do to fix it? Maybe a factory reset and then root it, install a custom ROM?
Also, what would be the best way to ensure everything gets backed up? I'd like to backup all my pics, contacts, whatsapp messages etc.
Thanks!
Click to expand...
Click to collapse
To backup apps you can use helium backup and sync it is available on play store and your pics can be backed up in your pc/sd card.

Related

Nandroid backup failure?

So I'm not entirely sure where to start with this one. I'm running myn's roms... was on RLS3 and went to update to RLS4 the other day. Did a nandroid backup via clockwork/ROM manager. The install of the new ROM took forever (over 30 minutes) and when it finished, for whatever reason clockwork didn't restart automatically like it usually does. When I did reboot the unit, it hung forever (I actually left it plugged in and booting while I took an hour nap)... so I finally rebooted it into recovery and restored my backup.
When the backup loaded I reset the phone, and the image was very broken. Actually to be fair, the image seemed fine... except for whatever system android uses to keep track of installed apps was corrupted. Most of my apps were missing, including core google ones. The marketplace, all of my file browsing apps (astro and root explorer) and even things like live wallpapers and maps were missing.
Next, I tried several things, including doing a fresh wipe and install of a working ROM (tried both myn 2 and 3) and then tried restoring my backup again... no matter what the backup took me to this point (and yes I understand why that is... I was just hoping that the restore wasn't actually restoring some file that the ROM would put back... as unlikely as that was).
So at this point I'm over losing all my stuff to reinstall ... but I really want to keep my text messages and call history. I can't get anything installed to back them up though... since the market is missing, as well as anything like astro, etc. I was wondering if anyone had any suggestions for extracting the SMS/MMS and call history stuff out of the backup I have... or getting them backed up somehow when I'm loaded into my botched recovery. I still have full internet, call and SMS access... so if there were some web-based backup I could even run that (although I don't think there is). I'm at a bit of a loss... I'd really like to get the data I want backed up before I start new. At the moment I'm still using the phone as I can still get core functionality.
Any thoughts or suggestions would be greatly appreciated. Please let me know. Thanks!
install AMON recovery to do your NAND's, install SMS backup and that will save your texts, and titanium backup any apps you want saved with data. thats how i do it, oh and install app brain as well to keep track of your installed apps
xlGmanlx said:
install AMON recovery to do your NAND's, install SMS backup and that will save your texts, and titanium backup any apps you want saved with data. thats how i do it, oh and install app brain as well to keep track of your installed apps
Click to expand...
Click to collapse
+1
It sucked when romanger and clock work broke for me. Never again.
Clock doesn't wipe correctly. Search it.
Thanks... appreciate the reply... although still hoping someone can point me in the right direction to get what I currently have backed up considering the half-broken state my phone is currently in... either getting it out of the backup file somehow or somehow getting stuff installed on my phone without a market or a file manager.
If you flash the rom overtop of itself you want lose anything, so try that
agent0014 said:
Thanks... appreciate the reply... although still hoping someone can point me in the right direction to get what I currently have backed up considering the half-broken state my phone is currently in... either getting it out of the backup file somehow or somehow getting stuff installed on my phone without a market or a file manager.
Click to expand...
Click to collapse
So oddly enough that didn't work in of itself... but it did start me in the right direction. Most of my apps were still missing, but for whatever reason reflashing the rom made Astro re-appear in my app drawer. From there I browsed to the system/app folder and was able to install MyBackup Pro over itself somehow. I ran that to backup all my user data and wiped clean. My texts and other data are restoring right now on the fresh image.
So clockwork is definitely the culprit? What's a good alternative? I got used to using that for so long, I'm not even sure what else is out there anymore.
Thanks for your help G'man!
Go to clockwork and down at the bottom click install alternate recovery, viola
agent0014 said:
So oddly enough that didn't work in of itself... but it did start me in the right direction. Most of my apps were still missing, but for whatever reason reflashing the rom made Astro re-appear in my app drawer. From there I browsed to the system/app folder and was able to install MyBackup Pro over itself somehow. I ran that to backup all my user data and wiped clean. My texts and other data are restoring right now on the fresh image.
So clockwork is definitely the culprit? What's a good alternative? I got used to using that for so long, I'm not even sure what else is out there anymore.
Thanks for your help G'man!
Click to expand...
Click to collapse

Step by step to flash CM7 from stock without losing data

I did a lot of reading before I did this to be sure I wouldn't lose anything. Here's the step by step for others, since I was unable to find it all in one place. This is for the MT4G/Glacier, no idea if the process is similar on other phones. You should probably still read, but I couldn't find any of this all in one place:
If you flash, here's what you need:
- Rooted phone (if you need to root, search for the gfree method, it's the easiest)
- ROM Manager from the Market. Get the premium version.
- TitaniumBackup from the Market.
- Sync turned on for your contacts and calendars in your google account.
1. Go into TitaniumBackup, set the option to store the settings on the SDCard. Go into Backup/Restore, hit menu, and run the batch to do a full backup of system and user apps/data.
2. Go into ROM Manager. At the top, click the option to install ClockworkRecovery. Make sure it installs version 3.0.0.5. Then click the option to reboot into recovery mode. In recovery, make a ROM backup of your existing ROM. It will store on the SD card. Reboot back into the OS.
3. Go back into ROM Manager, scroll down to Download ROM's. You should see CM7 Nightlies in there. Download the latest build. It will ask you if you want to also download the GAPPS package, grab that also. When it's done, it will ask you what you want to do... just cancel. Go to reboot in recovery mode.
4. In recovery:
- Wipe/Factory Reset
- Clear cache partition
- Advanced -> clear Dalvik cache
- On main screen, install ZIP from SD
- Navigate to sdcard->clockworkmod->downloads->teamdouche and select the CM7 zip for your phone that was downloaded
- When that is done, install another zip from sd, go into the goo.inside.me directory and install GAPPS zip
- Reboot phone from main menu
5. Enter your gmail creds that you used for your primary account from before
6. Cancel the additional downloads thing when it pops up, this will pop up again later after you enable wireless
7. Go into ROM Manager, Select the Fix Permissions option, reboot (wifi won't work unless you do this)
8. Enable wifi and join to your network
9. Eventually you will get the popup again. Select the stuff that you want installed.
It will pull down all of your apps from the market and install them. If you want to restore user data for the apps, you can go into titanium and click on the app, and restore it with the data. Don't do this until it's done updating from the market. Do NOT restore system level stuff. You will cause problems if you restore system level stuff from 2.2 or earlier on 2.3.x.
You should also install SetCPU from the market, set to start on boot, set conservative mode, and create a screen off profile that limits to 368mhz/conservative. In advanced, leave the defaults, except change the cpu up threshold to 75, and the scaling percent to 11 or 12. Massive battery improvements. You can overclock with this also, mine is only overclocked to around 1100mhz. Some people are running 1800mhz. I heard smartass mode instead of conservative is also good, but haven't tried it.
Keep in mind that if you have an HTC phone with the Sense Framework, you won't have that anymore. So if you liked the Sense dialer (which I did), you can't get it. The stock dialer is functional, but not the best. DialerOne and Dialer2 look the most interesting, but they still aren't as good. If you have CSipSimple installed, remove it. CM7 has SIP built into it, and CSipSimple confuses the phone when trying to make calls. If you liked the Sense clock widget, you can get a replacement, search for Beautiful Widgets on the market. The built in camera app is not Sense either, but does all the same things. The Gallery is awesome, best gallery I've ever seen (stacks that you can pull apart and flip through, very cool).
If GPS doesn't work, download GPS Status from the market and use it to clear the A-GPS data and cache. It's the only app that can do it. It's free.
Also, if you want to go back to your previous ROM, you can flash back with the ROM Manager backup that you made. The only thing is, you'll have to downgrade the clockwork recovery bootloader to 2.5.1.2 first. You can do this by flashing a zip from your SD card. The zip is available somewhere on these forums. I don't have a link, but you can find it by searching a bit. The 3.0.0.5 version cannot flash a Froyo or earlier ROM for some reason. I'm not going back, so I haven't done this.
My TitaniumBackup realized somehow that I installed fresh, and it automatically restored my apps and data. It did NOT on my friend's phone. But, he has the free version and I have the paid one. If it doesn't restore your app settings, you can manually go in and do it. One thing that I've never been able to restore is Good corporate email. It restores, but it won't send or receive. If anyone has ideas on this, post them.
Note that I flashed with build 35, and it's been rock solid. Your mileage may vary. If you already have the software noted above, the whole process only takes about 5-10 mins.
Edit: Recovery 3.0.0.6 was released, and works with 2.2 and 2.3. So you wouldn't have to downgrade the recovery to go back a version. As of this edit, you can grab it here if it's not showing up in ROM Manager yet: http://forum.xda-developers.com/showthread.php?t=952433
Something to add... if you are using ADW or LPP do a backup if those also. I find that if you install it fresh from the market and not TB then press restore settings in their preferences it will load all the custom icons and custom dock. It saves alot of time. Nice writup for the peeps that need the pointers for a fresh and fast install of a nightly
FYI, Titanium backup works great at restoring apps. I would be weary of restoring data between android versions however, because some of the data will be of a different type and could cause lots of issues. Thats the reason for the full data wipe before flashing in the first place.
option94 said:
FYI, Titanium backup works great at restoring apps. I would be weary of restoring data between android versions however, because some of the data will be of a different type and could cause lots of issues. Thats the reason for the full data wipe before flashing in the first place.
Click to expand...
Click to collapse
I thought that was mostly because of system. The apps themselves still store their data in sqlite databases, and their schema should not change between versions of the actual OS. I might be wrong.
app data is fine, system data is what causes issues. I should have been more specific.
option94 said:
app data is fine, system data is what causes issues. I should have been more specific.
Click to expand...
Click to collapse
The only system stuff I install is the accounts back up, email data, wifi access points, and account and sync settings. I usually dont have a problem installing this kind of stuff. I had a few problems in the past restoring some system stuff and it made things not work, a lot of force closes. etc.. I would open up say the sound settings in settings and it would never open it would fc 100% of the time. You know I bet a lot of the issues people have with stuff not working when other's have no problems are due to bad restores. I have not once in any of the builds(since 26 when I started flashing CM 7) had an issue with wifi or gps(knock on wood)
option94 said:
FYI, Titanium backup works great at restoring apps. I would be weary of restoring data between android versions however, because some of the data will be of a different type and could cause lots of issues. Thats the reason for the full data wipe before flashing in the first place.
Click to expand...
Click to collapse
But the market automatically downloads all your apps for you. last time i did a full wipe i only used TB to restore data only, since the apps had been installed automatically from market.
You can use My Backup Pro to back up your SMS and MMS, plus bookmarks and a few other things. Very useful if you want to wipe and save your text.
speoples20 said:
You can use My Backup Pro to back up your SMS and MMS, plus bookmarks and a few other things. Very useful if you want to wipe and save your text.
Click to expand...
Click to collapse
Checkout sms backup+
It backs up all texts to your gmail account automatically.
speoples20 said:
You can use My Backup Pro to back up your SMS and MMS, plus bookmarks and a few other things. Very useful if you want to wipe and save your text.
Click to expand...
Click to collapse
You can also use My Backup Root (free in market) It is the same as My Backup pro but it is free.
Ok so I just barely rooted and flashed cm7 #40 to my glacier. Everthing is great. I love the rom. I just need help on 2 things. First, how do I get my contacts to sync back to my phone? I had done a factory reset twice before and they always synced back after I logged in my gmail account but not this time. I did sync my gmail before rooting and flashing and I also backed everything up with titanium backup but nothing. Second, when I first flashed the cm7 #40 rom I liked how when I locked the screen it shut off like if you were turning off a tv. I don't know what I did that it does not do it anymore. If anyone knows hows to fix my 2 problems I greatly appriciate it. Thanx.
EDIT: I figured out how to get the screen off animation back but I still have problems getting my contacts to push back to my phone. If anyone knows how to get them to sync it would be helpful.
EDIT#2: Figured out how to get contacts back. Was not able to sync them but just went to the tmo website, wrote them down and re-added them to my phone.
issues after upgrade to gb
I have rooted and upgraded to cm7. I have followed all directions, however, i do not have android market or any google apps reinstalled on the phone. Something got messed up during the upgrade, anyone got any ideas how i can install android market back on my phone? This is a big issue for me, i can not even get back into my titanium backup. How do i recover it from sd card? PLEASE HELP!!!! Stressing big time over this!! Also, when i try to set up my account to sync the contacts its asking for a domain name, i assume its for gmail, how do i find it? Any examples or ideas? I lost a grip of contacts, over 200! Please help!!! Thank you!
RusRap said:
I have rooted and upgraded to cm7. I have followed all directions, however, i do not have android market or any google apps reinstalled on the phone. Something got messed up during the upgrade, anyone got any ideas how i can install android market back on my phone? This is a big issue for me, i can not even get back into my titanium backup. How do i recover it from sd card? PLEASE HELP!!!! Stressing big time over this!! Also, when i try to set up my account to sync the contacts its asking for a domain name, i assume its for gmail, how do i find it? Any examples or ideas? I lost a grip of contacts, over 200! Please help!!! Thank you!
Click to expand...
Click to collapse
Did you install the GAPPS zip that came with the rom? if you didn't, do. Its the google apps file. That will load the market and apps.
coupetastic-droid said:
Ok so I just barely rooted and flashed cm7 #40 to my glacier. Everthing is great. I love the rom. I just need help on 2 things. First, how do I get my contacts to sync back to my phone? I had done a factory reset twice before and they always synced back after I logged in my gmail account but not this time. I did sync my gmail before rooting and flashing and I also backed everything up with titanium backup but nothing. Second, when I first flashed the cm7 #40 rom I liked how when I locked the screen it shut off like if you were turning off a tv. I don't know what I did that it does not do it anymore. If anyone knows hows to fix my 2 problems I greatly appriciate it. Thanx.
EDIT: I figured out how to get the screen off animation back but I still have problems getting my contacts to push back to my phone. If anyone knows how to get them to sync it would be helpful.
EDIT#2: Figured out how to get contacts back. Was not able to sync them but just went to the tmo website, wrote them down and re-added them to my phone.
Click to expand...
Click to collapse
howd you get the animations back?
mbernusg said:
howd you get the animations back?
Click to expand...
Click to collapse
wiped, re-flashed the rom and re-boot. it was the only way i was able to get the animation back.
I'm curious if there's a way to batch-restore data only in Titanium Backup? Only way I can see is to do it app by app.
Likewise, any way to batch-backup data only?

[Q] TWRP problem with Copilot & Whatsapp

I made a nandroid backup with TWRP, it backed up fine and restores fine, but 2 of my apps Copilot and Whatsapp don't work properly after the restore, I have to re-verify Whatsapp because it thinks it's on another device, a message says that it can only be installed on 1 device per phone number, and Copilot just tries to start up and then dies, the only way I can fix it is to delete it's sd card folder first, then it opens and has to be set up and maps downloaded again as if it were a new install, so it looks like that also thinks it's on another device.
When restoring I clean/delete everything first, (factory reset/system/cache/dalvik cache), as I have always done, had no problem with doing this on my last phone (Galaxy Nexus), also using TWRP, and with 2 other phones (Galaxy S2 and HTC Desire), both with CWM.
Has anyone else expereienced this ?, I suspect there's other apps out there that will do it as well, it seems to me that the device id is changing, but then Titanium backup would recognize that and offer to restore it, so there must be something else that's either not getting backed up or not getting restored or both.
I was thinking of switching to CWM and trying that but thought I'd ask on here first, because I don't want to switch unless I really have to, so any idea's comments would be much appreciated.
Thanks, Dave.

Phone and Contacts app missing from phone

Hi,
After a factory reset to Lollipop 5.0.2, I don't seem to have the Contacts or Phone app anymore. How can I solve this?
The background story is as follows:
I recently resat my Z1 Compact and installed Lollipop 5.0.2. Earlier I had a CyanogenMod version, but it had some annoying bugs, so I decided to go back to stock Android.
I used Titanium Backup to backup apps and user data from CM. When I tried to restore these apps and userdata in Lollipop, I got error messages all the time, saying "android.process.acore", "android.process.phone", "Phone", "Top Contacts" and "Contacts" had stopped working. Trying to get rid of these error messages, I cleared the data and uninstalled some apps related to Phone and Contacts, but the error messages kept coming.
I therefore did a factory reset again. I discovered that I did not have any contacts synced on my phone, so I tried to sync them.
It turned out I couldn't find neither the Contacts app or Phone app on my phone. It is therefore impossible to enter the settings in the Contacts app to make the phone sync contacts.
I have tried searching, but I haven't found a solution.
What can I do to fix this?
Thanks in advance.
bautasau said:
Hi,
After a factory reset to Lollipop 5.0.2, I don't seem to have the Contacts or Phone app anymore. How can I solve this?
The background story is as follows:
I recently resat my Z1 Compact and installed Lollipop 5.0.2. Earlier I had a CyanogenMod version, but it had some annoying bugs, so I decided to go back to stock Android.
I used Titanium Backup to backup apps and user data from CM. When I tried to restore these apps and userdata in Lollipop, I got error messages all the time, saying "android.process.acore", "android.process.phone", "Phone", "Top Contacts" and "Contacts" had stopped working. Trying to get rid of these error messages, I cleared the data and uninstalled some apps related to Phone and Contacts, but the error messages kept coming.
I therefore did a factory reset again. I discovered that I did not have any contacts synced on my phone, so I tried to sync them.
It turned out I couldn't find neither the Contacts app or Phone app on my phone. It is therefore impossible to enter the settings in the Contacts app to make the phone sync contacts.
I have tried searching, but I haven't found a solution.
What can I do to fix this?
Thanks in advance.
Click to expand...
Click to collapse
Sounds like you may have to reflash. Did you check /system/app? Are they there? If. So, you could try clicking on base.apk, and see if they reinstall, or try to get a stock apk from another user. I'm currently not on stock ROM, so I can't. I came across this thread recently, http://forum.xda-developers.com/z3/themes-apps/xperia-z3-apks-t3059426 - it's for Z3, but they might work, or maybe there's a similar thread for z1c, (I haven't seen it). Hope that helps.
Thanks for your answer.
The only relevant apps I could find in /system/app, was ContractsSIM. I'll try to find a thread with stock apps for z1c like you suggested, if not, I'll try the app from z3. If that doesn't work either, I guess I'll have to reflash again.
bautasau said:
Thanks for your answer.
The only relevant apps I could find in /system/app, was ContractsSIM. I'll try to find a thread with stock apps for z1c like you suggested, if not, I'll try the app from z3. If that doesn't work either, I guess I'll have to reflash again.
Click to expand...
Click to collapse
1. if you switch from a custom ROM back to stock always make a clean install (full wipe)
2. NEVER restore apps with Titanium Backup from CM to stock - lots of problems
Full Wipe - flash stock ROM - install all apkĀ“s new - finish
Ok, great, I'll try that. ?
By the way, I haven't been able to reboot into recovery mode. It's like that possibility doesn't exist after I flash to stock Lollipop 5.0.2. That means I haven't been able to try to install Xposed (which I don't know if would work at all, though...). Any idea why that is, and how I could fix that?
bautasau said:
Ok, great, I'll try that.
By the way, I haven't been able to reboot into recovery mode. It's like that possibility doesn't exist after I flash to stock Lollipop 5.0.2. That means I haven't been able to try to install Xposed (which I don't know if would work at all, though...). Any idea why that is, and how I could fix that?
Click to expand...
Click to collapse
If you flashed stock ROM via Flashtool, you no longer have root or recovery, etc., unless it was a pre-rooted ftf. You'll have to reroot, and flash recovery.
Edit- don't know if you figured it out yet or not, but. I came across this today - http://forum.xda-developers.com/cro...-collection-stock-files-sony-devices-t3142349

Contacts storage taking up all internal memory

Hi
my phone has become unusable as my Contacts Storage app data keeps filling up internal memory. As soon as I try and uninstall an app to free some memory the CS app fills it up. I have checked with Diskusage app and it's now at 3.5GB+. Tried to backup contacts to perform reset but Contacts app as well as many other apps do not open due to lack of available memory as it is all filled up by Contacts Storage. I would not like to clear data from the Contacts Storage app and lose all contacts... but what to do? Is there any viable alternative?
Thanks
Marco
Hi there!
It sounds like you have a buggy app. Is Contacts storage part of the Operating system or is it a Play Store app?
boydee said:
Hi there!
It sounds like you have a buggy app. Is Contacts storage part of the Operating system or is it a Play Store app?
Click to expand...
Click to collapse
Hi, I agree, this might be a problem with the app which is a Samsung app. From the net it seems some other people had the same problem on Note II, S5
marcoa108 said:
Hi, I agree, this might be a problem with the app which is a Samsung app. From the net it seems some other people had the same problem on Note II, S5
Click to expand...
Click to collapse
If your N3N is rooted already, check this link out. You could make a manual backup of your contacts first using that method and then factory reset or flash STOCK back to it.
If you're not rooted, consider trying it out?[you should know beforehand that this will DEFINITELY trip your KNOX counter] :angel::angel::angel:
boydee said:
If your N3N is rooted already, check this link out. You could make a manual backup of your contacts first using that method and then factory reset or flash STOCK back to it.
If you're not rooted, consider trying it out?[you should know beforehand that this will DEFINITELY trip your KNOX counter] :angel::angel::angel:
Click to expand...
Click to collapse
Thanks for the advice. It's not rooted unfortunately. I will try that. Does routing erase the contact data on the phone?
I was hoping to find a way to fix the buggy app, whatever it is, but I'm afraid I have no other option.
marcoa108 said:
Thanks for the advice. It's not rooted unfortunately. I will try that. Does routing erase the contact data on the phone?
I was hoping to find a way to fix the buggy app, whatever it is, but I'm afraid I have no other option.
Click to expand...
Click to collapse
Does routing erase the contact data on the phone?
Oh no, it does no such thing. Rooting only allows you permission to write to your system partition. See here and here for more information about rooting an android device.
Don't rush for a quick fix. Take your time to ensure your data is backed up safely before attempting any repairs or *risky* operations on your phone. Be safe, and enjoy :highfive:
Don't forget to hit the Thanks button if this post was of help
Hi, I deleted 2GB of apps... and the problem disappeared. The Contacts storage space went back to 40MB.
I backed up the contacts with Super backup and then rooted the phone anyway.
Is there any way to see (using some root enabled app) which app is causing the issue of bloated contacts storage, after I reinstall the basic/main apps like FB, Google+ etc?
I have found some logging apps on play store but not sure which one might help
marcoa108 said:
Hi, I deleted 2GB of apps... and the problem disappeared. The Contacts storage space went back to 40MB.
I backed up the contacts with Super backup and then rooted the phone anyway.
Is there any way to see (using some root enabled app) which app is causing the issue of bloated contacts storage, after I reinstall the basic/main apps like FB, Google+ etc?
I have found some logging apps on play store but not sure which one might help
Click to expand...
Click to collapse
That's weird!
I'm glad you got it fixed either way. I don't think that that is normal behaviour for a system app, especially if you're SURE it's the one behaving like that. It seems the entire OS might be buggy.
Best bet is to backup data, make Nandroid backup, and flash back to STOCK or a custom TW custom ROM... Start afresh - so to speak
Don't forget to hit the Thanks button if this post was of help
Can anyone give me contacts storage apk i accidentally uninstalled it now my contract isn't loading PS help!

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