Develop Bugs

HTC S620 Sim Unlocking

hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy

andy108uk said:
hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy
Click to expand...
Click to collapse
I haven't bothered with the stuff on www.imei-check.com. I'm with T-Mobile USA, so I just called the customer care line and simply asked for my SIM unlock code. They gave it up for FREE. I don't know how BT works, but you could attempt to speak with one of their customer service reps.

Rip Syntaxx said:
I haven't bothered with the stuff on www.imei-check.com. I'm with T-Mobile USA, so I just called the customer care line and simply asked for my SIM unlock code. They gave it up for FREE. I don't know how BT works, but you could attempt to speak with one of their customer service reps.
Click to expand...
Click to collapse
ay Syntaxx im a newbie to this whole sim unlocking thing can you tell me what unlocking your sim does? and how it benifits you? i just got off the phone with t-mobile and asked them to give me a sim unlock code and they told me it would be e-mailed to me with in 7 days but i have no idea what im doing with this code lol. so tell me what sim unlocking does.

RussianSolja said:
ay Syntaxx im a newbie to this whole sim unlocking thing can you tell me what unlocking your sim does? and how it benifits you? i just got off the phone with t-mobile and asked them to give me a sim unlock code and they told me it would be e-mailed to me with in 7 days but i have no idea what im doing with this code lol. so tell me what sim unlocking does.
Click to expand...
Click to collapse
Basically, it makes it possible for you to use other GSM carriers with your Dash. For instance, you can use an AT&T SIM card in your Dash and have their service should you choose to leave T-Mobile.
It benefits you if you decided to leave T-Mo for some reason or if you decided to go overseas and didn't want to be charged outlandish prices for coverage.
EDIT: To actually enter the code, you'll need to change your SIM card out for another from a different carrier. Once you do this, your phone will prompt you to enter the code.

andy108uk said:
hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy
Click to expand...
Click to collapse
hi mate, i have the bt s620 also, and have just unlocked 2 of mine with no probs, admittedly i paid for the unlock i think it was about 9 quid.
and worked both times perfectly.
its an ebay seller.
i dont want to break any rules by posting the link but if you want to PM me i will gladly give you his details, i got both unlock links from him within a couple of hours too.

u can try t-mobile.. and tell them..

ok deleted link cause i paid for it and it was a report on how to do it promptly got my money back after threatening to come round lol

All I can say, Try it out for yourself and post the result. If it works out, I hope it does then leave some feedback for others. Oh by the way, that's pretty darn cheap so give it a shot, you don't got too much to lose

Just to know....
Here in Brazil we can't receive unlock code, from our carries, unless we stay in that carrier for at least 1yr (18 months in some cases) or pays somethink like 2 times the real cost of the phone (and receive a pre-paid sim card). Even if you stays in it for this time, carries try to charge for this code (US$ 150 in some carries).
That's because we, here in Brasil, search for free sim unlock!
Then I ask: no way for free unlock, right ?
Thanks and sorry for my english...

occurs in Peru as in brazil, you have q 2 years minimum contract, to complete the same not unlock the phone you have to keep using the same carrier. why we need to unlock the phone, thanks

If you want to use a differen't carrier's SIM, the phone needs to be unlocked. AT&T does it for free if you're subscribed to their services, T-Mobile you have to be a member for 6 months. How to unlock, ask your carrier when you get the unlock code. With most it's simple, you insert a differen't carrier's sim card, hit "Unlock" when it shows invalid sim, and enter the code. Simple as that.

help
I went to the unlock site, paid my money, got the files, loaded everything, and now the phone just says searching. Nothing else. If I put the original Vodafone sim in, it works, but with 02 it just says searching.
Any ideas,
Vic

Black93300ZX said:
If you want to use a differen't carrier's SIM, the phone needs to be unlocked. AT&T does it for free if you're subscribed to their services, T-Mobile you have to be a member for 6 months. How to unlock, ask your carrier when you get the unlock code. With most it's simple, you insert a differen't carrier's sim card, hit "Unlock" when it shows invalid sim, and enter the code. Simple as that.
Click to expand...
Click to collapse
For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?

Gurx said:
For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?
Click to expand...
Click to collapse
there isn't one, i paid $39.99 for mine, it was super easy and i had my dash unlocked in about 5mins .
http://www.gsmliberty.net/shop/tmobile-dash-unlock-p-1313.html

Gurx said:
For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?
Click to expand...
Click to collapse
You seem a little upset. I've been looking for a free method and I haven't found one. You can either try to pay 40 bux or stick with whatcha got. What can you do about it?

[Q] Selling Note 2 - What to do with Unlock Code?

I recently paid off my Note II in full and I am ready to sell it. I am a bit confused about the unlocking process, so I was hoping someone could point me in the right direction.
I've put the unlock code request in with T-Mobile. Once I receive the e-mail with the code, what do I do with it if I want to sell the device? Do I put it up on Ebay and say "Comes with unlock code", or is there a way I can unlock it myself to sell?
I ask this, because from what I see, I have to put a different carrier's SIM in the phone to unlock it. Since I only use T-Mobile, I don't have another SIM. I looked on Ebay and I see a lot of TMobile Note 2's that already come unlocked, so I guess I am wondering how I can offer a pre-unlocked phone without manually shipping them the code to do it themselves. I don't want to have any questions about me trying to cheat any buyer.
Any tips would be appreciated. Search function is down, or else I would have used that first.
Or should I not worry about it at all and let the buyer deal with the unlocking? The phone has zero account issues.

craighwk said:
I recently paid off my Note II in full and I am ready to sell it. I am a bit confused about the unlocking process, so I was hoping someone could point me in the right direction.
I've put the unlock code request in with T-Mobile. Once I receive the e-mail with the code, what do I do with it if I want to sell the device? Do I put it up on Ebay and say "Comes with unlock code", or is there a way I can unlock it myself to sell?
I ask this, because from what I see, I have to put a different carrier's SIM in the phone to unlock it. Since I only use T-Mobile, I don't have another SIM. I looked on Ebay and I see a lot of TMobile Note 2's that already come unlocked, so I guess I am wondering how I can offer a pre-unlocked phone without manually shipping them the code to do it themselves. I don't want to have any questions about me trying to cheat any buyer.
Any tips would be appreciated. Search function is down, or else I would have used that first.
Or should I not worry about it at all and let the buyer deal with the unlocking? The phone has zero account issues.
Click to expand...
Click to collapse
Get a friends sim card and unlock the phone. Take a screen shot of it working with att and tmo and post both pics so the buyer is reassured that its actually unlocked. Once u unlock it, put ur tmo sim back in. It should work fine.
Sent from my SGH-T889 using XDA Premium HD app

So the unlock isn't restricted to the SIM? Once it's unlocked, it's then free and clear to use any sim you throw at it without needing the code?

craighwk said:
So the unlock isn't restricted to the SIM? Once it's unlocked, it's then free and clear to use any sim you throw at it without needing the code?
Click to expand...
Click to collapse
An IMEI unlock is permanent , similar to buying a " factory unlocked" device. Once its complete find a friend with a SimpleMobile ot ATT micro sim and take photos of the phone on both carriers and list it for sale.

Awesome. Thanks for the help!

[Q] Unlocking a brand new phone never activated?

I just bought a brand new Galaxy Note 3 from a T-MOBILE store to use it with AT&T. The phone has never been activated before and I was wondering can I just insert my AT&T sim card and unlock it with the code that I have? or does the phone have to be activated first with a T-MOBILE sim card before I can unlock it to AT&T?
The region lock is kind of confusing me...

memee4eva said:
I just bought a brand new Galaxy Note 3 from a T-MOBILE store to use it with AT&T. The phone has never been activated before and I was wondering can I just insert my AT&T sim card and unlock it with the code that I have? or does the phone have to be activated first with a T-MOBILE sim card before I can unlock it to AT&T?
The region lock is kind of confusing me...
Click to expand...
Click to collapse
From what I heard it needs to be activated first. BUT, I think it needs to be activated if you plan on using it outside this region (country). I'd say give it a shot and see. If not... if it's not rooted, just take it back lol (j/k).
But I think the region lock stuff applies to international users, or those that want to use it internationally. Region lock I think is used to prevent people from selling these devices outside the country without it first being activated within the country... If I'm wrong, someone may clarify...

memee4eva said:
I just bought a brand new Galaxy Note 3 from a T-MOBILE store to use it with AT&T. The phone has never been activated before and I was wondering can I just insert my AT&T sim card and unlock it with the code that I have? or does the phone have to be activated first with a T-MOBILE sim card before I can unlock it to AT&T?
The region lock is kind of confusing me...
Click to expand...
Click to collapse
There is NO region lock if you purchased the phone
from a tmobile store, they region unlock all their
phones which need it before they sell you the phone.
Only the international NOTE 3 phone models have the
region lock intact and must be activated in the country
of origin with a valid sim card from that region or country.
If you purchased the phone at a Tmobile store then you have
nothing to be worried about, it's already activated and all it needs
is a valid active Tmobile sim card installed.
The Tmobile Note 3 does not come unlocked but Tmobile will
email you a unlock code with instructions if you request it. (free)
The Tmobile phone will not work with an AT&T sim card
unless you request an unlock code from Tmobile & unlock it.
(or using your valid unlock code if you have one)
The phone must have a valid tmobile sim card installed in order
to unlock it successfully.
After it's unlocked you can remove the tmobile sim card and
replace it with an AT&T or any other active sim card.
You must wait at least 14 days to request an unlock code
because that's how long you have to return the phone for
a full refund.
It's easy to unlock, takes less than 30 seconds.
Once unlocked it will work in any country or region.
Good luck!

So there's no region lock on 900T from t-mobile?

How did you buy a phone without an account??
Just bite the bullet and purchase a 3rd party unlock code...
Good Luck!

sloanster said:
How did you buy a phone without an account??
Just bite the bullet and purchase a 3rd party unlock code...
Good Luck!
Click to expand...
Click to collapse
You need to insert a t-mobile sim to unlock the code with an unlock code? Really?

I never said you needed a T-Mobile sim.... (however it is possible)
I'm still interested in knowing how you purchased without account... Do you mind sharing?
newr said:
You need to insert a t-mobile sim to unlock the code with an unlock code? Really?
Click to expand...
Click to collapse

sloanster said:
I never said you needed a T-Mobile sim.... (however it is possible)
I'm still interested in knowing how you purchased without account... Do you mind sharing?
Click to expand...
Click to collapse
Got it from ebay...could be a dud!

tmobile is not just handing out the unlock code even if u did purchase it at full price. i just called them today myself. you have to have an account that has had atleast $100 put through it. i told them i dont have an account i purchased out right and should be able to get the code. they said it was the only way otherwise i could pay samsung or a third party company. finally im like wait my girlfriend has had a prepay acount for like 6 months. thats way over the 100 that they want so they transfered me to the prepay department and i explained to them what was going on. i confirmed the account information with them gave them my imei and they said that i will have an email with in 24hrs with the code. so now im just waiting for the email.

Great! and good luck!
If that backfires you can go to 3rd party such as Fastgsm.com or many others just look at the reviews 1st..
stash9123 said:
tmobile is not just handing out the unlock code even if u did purchase it at full price. i just called them today myself. you have to have an account that has had atleast $100 put through it. i told them i dont have an account i purchased out right and should be able to get the code. they said it was the only way otherwise i could pay samsung or a third party company. finally im like wait my girlfriend has had a prepay acount for like 6 months. thats way over the 100 that they want so they transfered me to the prepay department and i explained to them what was going on. i confirmed the account information with them gave them my imei and they said that i will have an email with in 24hrs with the code. so now im just waiting for the email.
Click to expand...
Click to collapse

stash9123 said:
tmobile is not just handing out the unlock code even if u did purchase it at full price. i just called them today myself. you have to have an account that has had atleast $100 put through it. i told them i dont have an account i purchased out right and should be able to get the code. they said it was the only way otherwise i could pay samsung or a third party company. finally im like wait my girlfriend has had a prepay acount for like 6 months. thats way over the 100 that they want so they transfered me to the prepay department and i explained to them what was going on. i confirmed the account information with them gave them my imei and they said that i will have an email with in 24hrs with the code. so now im just waiting for the email.
Click to expand...
Click to collapse
If anyone else tries this...
The phone must be activated on the t-mobile network for 40 days ($100 minimum) and be paid in full in order to get the unlock code.
I can't remember where I read that, but I also confirmed with a rep because I am considering leaving to a pre-paid service.
If not, you would have to use one of the other ways of unlocking the phone.
Sent from my SM-N900T using Tapatalk

+1
noobtoob said:
If anyone else tries this...
The phone must be activated on the t-mobile network for 40 days ($100 minimum) and be paid in full in order to get the unlock code.
I can't remember where I read that, but I also confirmed with a rep because I am considering leaving to a pre-paid service.
If not, you would have to use one of the other ways of unlocking the phone.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse

noobtoob said:
If anyone else tries this...
The phone must be activated on the t-mobile network for 40 days ($100 minimum) and be paid in full in order to get the unlock code.
I can't remember where I read that, but I also confirmed with a rep because I am considering leaving to a pre-paid service.
If not, you would have to use one of the other ways of unlocking the phone.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
incorrect i just called them to ask why i havnt recieved and the lady checked the acoount said i had been approved and read me my number now i have a redpocket sim wich is att working in my phone

stash9123 said:
incorrect i just called them to ask why i havnt recieved and the lady checked the acoount said i had been approved and read me my number now i have a redpocket sim wich is att working in my phone
Click to expand...
Click to collapse
So you are leasing your phone and on another network?
Sent from my SM-N900T using Tapatalk

noobtoob said:
So you are leasing your phone and on another network?
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
i own the phone but havnt activated it through tmobile. i had a simple mobile account and wanted to switch to att. tmobile told me i needed a active tmobile account tht has had 100 dollars on it so i used my girlfriends since she has had it for 6ish months. but have nvr used my phone on her account

stash9123 said:
i own the phone but havnt activated it through tmobile. i had a simple mobile account and wanted to switch to att. tmobile told me i needed a active tmobile account tht has had 100 dollars on it so i used my girlfriends since she has had it for 6ish months. but have nvr used my phone on her account
Click to expand...
Click to collapse
So that still stands as correct then. As you just piggy backed on your girlfriends account that has been active for well over 40 days, thus approving your unlock code.
I am only speaking as if you do not have an account. If you buy the phone straight up, in order to give the unlock code they want an account (note I didn't say the device itself, which in my earlier post did say. Oops.) that had been active for 40 days and at least 1 month payment. Otherwise everyone would just buy their phones from them and they would make little profit.
There are always ways around getting a code. As some people mentioned you can always tell them you are going to be over seas and need a code. I have even found that being nice enough, and getting the right person, you sometimes get lucky.
Sent from my SM-N900T using Tapatalk

memee4eva said:
I just bought a brand new Galaxy Note 3 from a T-MOBILE store to use it with AT&T. The phone has never been activated before and I was wondering can I just insert my AT&T sim card and unlock it with the code that I have? or does the phone have to be activated first with a T-MOBILE sim card before I can unlock it to AT&T?
The region lock is kind of confusing me...
Click to expand...
Click to collapse
Please check this link. I think you know about it. Am I right?
http://www.usoftphone.com/t109846.html

Chainfires region lock away app removes the Sim lock. I was able to use my att Sim on a tmobile note 3 without entering any unlock code
Sent from my SM-N900T using XDA Free mobile app

That means after 40 days you can request for the unlock code?

Lorettaa said:
That means after 40 days you can request for the unlock code?
Click to expand...
Click to collapse
Huh?
No it means he is now unlocked and doesn't need an unlock code.

Unlocking Amazon Fire Phone!!

Hi all,
I'm so desperate I bought amazon fire phone without service contract, but when I insert another carrier sim it asks for network unlock pin!!
help please
thanxx
M

If you bought it directly from Amazon, you can call them and ask for the unlock code (not sure if they'll give it to you, but it's worth a try). AT&T will usually unlock the phones as long as you've completed your 2-year contract. If you bought it from AT&T then you may have more difficulty, because they require that you have had an AT&T account in good standing for at least 6 months before they will unlock a phone (even if you buy the phone without a contract). Your best bet there is to find a friend with AT&T service and ask them to take it to the store to unlock.
If they give you trouble, you might ask them "what if I am going to travel internationally?" - Sometimes unlock code are given out to people who will be traveling internationally so that they can avoid roaming charges by purchasing pre-paid SIMs where they travel.
If any of these methods work for you, let us know. I am considering purchasing one myself.

Amazon Fire Phone Unlock
Revolutus said:
Hi all,
I'm so desperate I bought amazon fire phone without service contract, but when I insert another carrier sim it asks for network unlock pin!!
help please
thanxx
M
Click to expand...
Click to collapse
I bought the Amazon Fire Phone as well and I got AT&T to unlock it. Find a friend with AT&T and have him go to the AT&T device request form and fill out the form. Within a few hours they will send a code. You need to have the SIM from another carrier in there when you do it. While the invalid SIM is in there, start up the phone and they'll ask for a code. If you want, try 12629711.
I tried posting a link to the AT&T device unlock request site, but I'm too new of a user, so you gotta Bing it.

I am having the same problem. Anyone care to help me get the code.IMEI : 014085004817099. I'm in Malaysia and no way to get the code.
For the Love of Tech said:
I bought the Amazon Fire Phone as well and I got AT&T to unlock it. Find a friend with AT&T and have him go to the AT&T device request form and fill out the form. Within a few hours they will send a code. You need to have the SIM from another carrier in there when you do it. While the invalid SIM is in there, start up the phone and they'll ask for a code. If you want, try 12629711.
I tried posting a link to the AT&T device unlock request site, but I'm too new of a user, so you gotta Bing it.
Click to expand...
Click to collapse

AT&T cell phone
Revolutus said:
Hi all,
I'm so desperate I bought amazon fire phone without service contract, but when I insert another carrier sim it asks for network unlock pin!!
help please
thanxx
M
Click to expand...
Click to collapse
Hello. So you bought only the phone, but not a contract plan. Legally, the phone is yours, you can do whatever the heck you want with it. Buuut you need to visit an AT&T store (any one) and they will charge you a fee to unlock it. Every major phone company does this, at least to my knowledge.

Unlocking Moto Z 2 Force - Tmobile

Hi Everyone,
I've seen some posts about unlocking this but I'm curious as to whether I can unlock a T-Mobile branded phone purchased outright that has never been activated.
What have you all found to be the easiest way to unlock it? I've already reached out to TM via FB to no avail.
Let me know what you guys think.
Thanks!

Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.

papadelogan said:
Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.
Click to expand...
Click to collapse
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!

ponzpo said:
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!
Click to expand...
Click to collapse
No. You are matching the two things together. Let me be a little bit simpler about this. All use different paragraph so you don't get confused.
BOOTLOADER unlock can be done about 1 minute after you buy the phone. You contact Motorola directly. Search this forum and you'll get tons of information on it
CARRIER Unlocking a T-Mobile phone to be able to use with any carrier can be done after 7 Days of use on a T-Mobile plan. If they recently bumped it up to 40 and that's what customer service told you, then go with that. I've been with them for a few years now and only needed 7 days, but then I was in the store working with one of the sales people and they called in about it. I may have gotten special consideration given the amount of time my wife has had an account with T-Mobile, but I did a carrier unlock after only 7 days.
Sent from my Moto Z (2) using Tapatalk

I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.

noXcape said:
I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.
Click to expand...
Click to collapse
Is that T-Mobile specific prepaid?
Sent from my Moto Z (2) using Tapatalk

Yes. Tmo prepaid
Also that's what the tmo rep told me. I still have like 10 days to wait...so I'll report back when it's done
Decided to call and try my luck with another rep. They escalated the unlock for me and did it with the hour.
Unlock app says permanently unlocked now!

You don't need to have it 7 days or whatever. Buy the phone full price, insert the tmobile sim, boot up and carrier unlock right away with the unlock app. Bootloader unlock is with motorola. That's it.

First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Based on the message you have, you can contact T-Mobile again and ask them to unlock. Or you can use a third party unlocking service.

RossTeagan said:
First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Click to expand...
Click to collapse
This doesnt work.. It says unlock failed.. tried permanent and temporary. Tmobile says theres an unpaid balance but the phones imei is not lost or stolen. The way to request an unlock is the previous owner and the imei # has to make a request. ugh and theres some dude who says he can do it for a fee (clean the imei) im trying to use this on metro and cannot because of the whole tmobile unpaid balance bullcrap

Correct me if I'm wrong. No T-Mobile phone is eligible for unlock unless it's paid off in full and remained on the network for 45 days after. I've unlocked plenty of them after they were paid off and this was almost always the case.

I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.

sabrdawg said:
I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.
Click to expand...
Click to collapse
Thinking the OP is talking about carrier unlock.

Check what your IMEI's status is in the T-Mobile network with their service here: https://www.t-mobile.com/verifyIMEI.aspx
Note that if the result doesn't with "Congratulations..." you might not be able to unlock your phone.

20degrees said:
Thinking the OP is talking about carrier unlock.
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Ah, got it. It's tricky when "unlock" has multiple meanings, lol! In that case, no, you can't carrier unlock until your phone is paid off

I posted a similar question before I realised there was a thread already on this topic. Can anybody confirm that if you buy a tmo version from Motorola, then what are the conditions for having it unlocked? Is it $100 credit balance (for me that would add $100 to the cost) or immediately on insertion of a TMO SIM or some other conditions? Does anybody have any experiences they can report? Thanks

I can tell you I just tried getting a tmobile variant unlocked (375 outright, I have AT&T) and had a buddy with a tmobile account make the purchase and put his active sim in it and they would not unlock it. Stated it had to be on tmobile network for 40 days. He called multiple times and argued it's already paid off but they wouldn't budge. So I returned it. Had to eat a 50 fee for returning it. I chalk it to a lesson learned.

I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate

lchiu7 said:
I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate
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There is also a temp unlock through the unlock app. Still fully sim unlocked but for only a short time. Then if you do come back to the US for 40+ days you can try for the permanent unlock.
Sent from my Moto Z (2) using XDA Labs

OK _ just got off both a phone call and chat session with TMO support. Basically the phone has to be on their network for 2 billing cycles and then you can call them to unlock it. That applies even apparently to the $3/month plan. I do have somebody who could do that but they would have to send the phone to me and I am not sure you can do that with its LiOn battery inside.