I can't connect my LG to my laptop - G3 Q&A, Help & Troubleshooting

Hey gang, I can't seem to connect my LG to my laptop. I had the GS3 and it never was able to connect I thought it was because Samsung and Apple didn't get along that they made the connection difficult. But now I have the LG and its the same thing, it doesn't want to connect. Is there something on my computer or is it the phone?

johnny quest said:
Hey gang, I can't seem to connect my LG to my laptop. I had the GS3 and it never was able to connect I thought it was because Samsung and Apple didn't get along that they made the connection difficult. But now I have the LG and its the same thing, it doesn't want to connect. Is there something on my computer or is it the phone?
Click to expand...
Click to collapse
Hello! You can find the drivers you would need and I would suggest installing the LG PC Suite, from here..
http://mobilepcsuite.com/lg-g3-pc-suite-465
After installing these, and your laptop doesn't recognizes the phone then there could be old drivers blocking you from connecting your LG phone.. OR bad USB connections ( check your USB ports ).. Good luck

Showtek1980 said:
Hello! You can find the drivers you would need and I would suggest installing the LG PC Suite, from here..
http://mobilepcsuite.com/lg-g3-pc-suite-465
After installing these, and your laptop doesn't recognizes the phone then there could be old drivers blocking you from connecting your LG phone.. OR bad USB connections ( check your USB ports ).. Good luck
Click to expand...
Click to collapse
Thank you so much, I'm DL now. I hope it works.

johnny quest said:
Thank you so much, I'm DL now. I hope it works.
Click to expand...
Click to collapse
You're welcome Let me know what happens after you've installed the drivers and the LG G3 PC Suite :good:

Showtek1980 said:
You're welcome Let me know what happens after you've installed the drivers and the LG G3 PC Suite :good:
Click to expand...
Click to collapse
its not working. I was able to install the PC suite and it couldn't find my phone when trying to connect.

johnny quest said:
its not working. I was able to install the PC suite and it couldn't find my phone when trying to connect.
Click to expand...
Click to collapse
Have you installed your phone drivers from that site? Try connecting another USB device such as a flash drive or something to check if your ports are working well. Reboot your laptop with the phone plugged in.. See what happens.. Next step is to try connecting your phone to a pc or another laptop.. Your USB ports could be damaged.

Showtek1980 said:
Have you installed your phone drivers from that site? Try connecting another USB device such as a flash drive or something to check if your ports are working well. Reboot your laptop with the phone plugged in.. See what happens.. Next step is to try connecting your phone to a pc or another laptop.. Your USB ports could be damaged.
Click to expand...
Click to collapse
my other USB connection work. I rebooted and it gives me that little sound that its connected but "Charging" nothing far as MTP. This is frustrating. I always have to use Airdroid in order for me to sync my pics or any other files.

johnny quest said:
my other USB connection work. I rebooted and it gives me that little sound that its connected but "Charging" nothing far as MTP. This is frustrating. I always have to use Airdroid in order for me to sync my pics or any other files.
Click to expand...
Click to collapse
Try this http://www.mylgphones.com/download-and-install-the-usb-drivers-for-lg-g3-on-windows-and-mac.html
Check your USB ports under Device Manager on your laptop and uninstall those with yellow exclamation marks ( if any ).
BTW.. after you connect the device to your laptop and use the pull-down menu.. Do you get the 3 options ..
Charge Phone , Media Device (MTP) and Send Images (PTP)?

Showtek1980 said:
Try this http://www.mylgphones.com/download-and-install-the-usb-drivers-for-lg-g3-on-windows-and-mac.html
Check your USB ports under Device Manager on your laptop and uninstall those with yellow exclamation marks ( if any ).
BTW.. after you connect the device to your laptop and use the pull-down menu.. Do you get the 3 options ..
Charge Phone , Media Device (MTP) and Send Images (PTP)?
Click to expand...
Click to collapse
Thanks I went there and still nothing. I have a Macbook Air. I do get those 3 charging options

johnny quest said:
Thanks I went there and still nothing. I have a Macbook Air. I do get those 3 charging options
Click to expand...
Click to collapse
Damn bro! If those files didn't help then I'm afraid I have no more options or suggestions..Usually, it's a driver issue but I have no clue about Mac and their drivers. .. Connect your phone to a laptop using Windows.. In that way you'll know if the device is faulty or not.
Let me know once you've got it resolved..Hopefully it'll be soon .. Good luck :fingers-crossed:

Showtek1980 said:
Damn bro! If those files didn't help then I'm afraid I have no more options or suggestions..Usually, it's a driver issue but I have no clue about Mac and their drivers. .. Connect your phone to a laptop using Windows.. In that way you'll know if the device is faulty or not.
Let me know once you've got it resolved..Hopefully it'll be soon .. Good luck :fingers-crossed:
Click to expand...
Click to collapse
I really appreciate your help. I do have another laptop thats HP so I usually connect it from there with my GS3 or use Airdroid for my mac. I wanted to see if I was able to connect to the Mac with my phone but its ok, thanks for your tips and advise. I will let you know if I get it installed and able to connect my phone to my Mac.

johnny quest said:
I really appreciate your help. I do have another laptop thats HP so I usually connect it from there with my GS3 or use Airdroid for my mac. I wanted to see if I was able to connect to the Mac with my phone but its ok, thanks for your tips and advise. I will let you know if I get it installed and able to connect my phone to my Mac.
Click to expand...
Click to collapse
Always a pleasure mate Enjoy your beast! I'm loving my rooted stock ROM. Waiting to hear good news from you in the near future :good:

johnny quest said:
I really appreciate your help. I do have another laptop thats HP so I usually connect it from there with my GS3 or use Airdroid for my mac. I wanted to see if I was able to connect to the Mac with my phone but its ok, thanks for your tips and advise. I will let you know if I get it installed and able to connect my phone to my Mac.
Click to expand...
Click to collapse
I had the same problem you had, but downloaded LGPCSuite and it worked. Let me know how it goes.
Go to -> ww w.mylgphones. com/lg-pc-suite-for-windows-and-mac

vale2628 said:
I had the same problem you had, but downloaded LGPCSuite and it worked. Let me know how it goes.
Go to -> ww w.mylgphones. com/lg-pc-suite-for-windows-and-mac
Click to expand...
Click to collapse
Thanks for the tips. I was able to download the LGPCSuite and when I do connect my phone and open the app it recognizes my phone, but all I can add to my phone are pics, videos, and music. I can't add any folders or anything else. Its not allowing me to see all my folders on my phone.

A weird solution that worked for me
I had the same problem. My g3 would only charge when connected via usb and only connect to pc suite via wifi.
I tried everything, but no luck.
In my case, the problem was that the usb cable, although it looked like it was nicely plugged in, it needed to be pressed down to make a right connection. If i just plug the usb cable, it just showed that the phone was charging.
But if i press the last part of the cable, just where it enters at the bottom of the phone, then all other option show up(like mtp etc), my windows system makes the familiar usb sound etc. If I give up the pressure, then back to charging only mode.
I hope this helps some of you. It is a bad usb port at the phone that caused the problem.

oiko2k said:
I had the same problem. My g3 would only charge when connected via usb and only connect to pc suite via wifi.
I tried everything, but no luck.
In my case, the problem was that the usb cable, although it looked like it was nicely plugged in, it needed to be pressed down to make a right connection. If i just plug the usb cable, it just showed that the phone was charging.
But if i press the last part of the cable, just where it enters at the bottom of the phone, then all other option show up(like mtp etc), my windows system makes the familiar usb sound etc. If I give up the pressure, then back to charging only mode.
I hope this helps some of you. It is a bad usb port at the phone that caused the problem.
Click to expand...
Click to collapse
Well Thanks, for the post, I know you didn't need to write all this when your phone was connected for good, but you did it because you knew there would also be some people like me in need of your help,
My friend has the same problem with his AT&T LG G3, it only charges when connected to PC and no other connection setups are shown neither on the phone nor in the PC/laptop so, and i have done all the things possible and i could thinks off.
Now i think i should try your method and will tell you if it also works for his G3 or not. Thanks by the way.

Related

Phone does not recognize it is connected to computer through USB

Good day fine sirs and ma'ams.
I would just like to say I love my Tilt 2, and have had it for a few months now with no real problems and this is about my 4th WM phone.
As of about a month ago, I have been unable to connect or sync the device to my PC.
I have WM Device center 6.1 (the latest from the website)
I am running windows 7
I had been able to sync the phone until about a month ago.
I have unchecked the box in the USB to PC for faster data synchronization.
Essentially, when I plug the phone into the computer, it just acts as if it is connected to a charger. Nothing comes up on the phone and nothing comes up on the computer. It just charges. I have even installed and uninstalled WMDC a couple of times.
I really am at my wits end here.
My question is, is there a fix for this apart from sending the phone in? I am able to flash the phone via the microsd card, and even tried going back to the e2 rom that is as close to the ATT rom as I could find.
I did find the stock rom, but it does not come with the image file, just the ruu.exe I believe. I cannot flash roms via the USB cable either, so I am only able to change things like I said, via the microsd card.
Any help is greatly appreciated! Thanks!
And yes, I have searched, and have found many other people posting in other threads saying they have the same problem, and everyone just says to uncheck that one box, which I have done, so that is NOT the problem.
Also, I would just like to add that when I go into the windows directory and attempt to run activesync (repllog.exe) I get the following message.
(cannot communicate with the pc because of the fllowing remote networking error (Error 608)
I have seen others ask help for this question without an answer on xda-dev also.
Thanks again! If anyone has the solution here I think a lot of people will be very happy!
:-(
turn off your firewall then pug ur device in and see if that works... works for me... perhaps your firewall started blocking it for some reason... other than that good luck
I had similar things happen to me in the past. While the phone is connected, check Windows Update whether there is a new version of Sync Center. This has fixed the problem for me.
i appreciate the suggestions.
However,
I have the firewall disabled and it still does not connect.
I uninstalled and reinstalled the WMDC using the latest software directly from the website. There appears to be no updates for the program once it is installed.
Any other suggestions?
Have you tried multiple USB cables, multiple USB ports, or even multiple computers? I've had USB cables which aren't capable of data transfer, as well as USB ports on the computer go bad. You might also considering a hard reset, to ensure no software on the phone could be causing the problem. If it's truly the USB port on the device that's broken, then you're in bad shape if you want to return it to AT&T for repair. You may be able to flash the AT&T stock ROM, but you won't be able to restore the AT&T stock SPL, which they check when fixing the device, so you may very well have to fork over some money to get it fixed. Best of luck
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
freakygeek said:
My phone is doing this also.
Multiple PC's, multiple USB ports, multiple cables. All of which worked perfectly beforehand...
The other thing to try is Internet Sharing - when I go in there and press 'connect', then it says Check USB cable connection, connect USB to any of my PC's/laptops and it doesn't register on the phone.
This phone is really a piece of ****. I could rant on for hours about the stupid problems there are with this handset, I'm sure I'm not alone. Perhaps I expected too much.
Anyway, if anyone has any info on how to make my USB connection work I'd love them forever...!
Click to expand...
Click to collapse
Could be a faulty device...my phone connects to every computer, every time. take the phone to your provider and show them whats happening.
Also, i've had issues with the standard mini USB ( http://www.meditronik.com.pl/doc/mini/usb-kabel-mini=foto=canon.jpg ) not properly connecting/loosing connection.
Try a HTC usb it might work better: http://bestcellbuy.com/bargainsea/Pictures/HTC/OEM_Home_Charger_USB_Cable/OEM_HTC_Data_Cable_07.jpg
I've tried the HTC USB lead that shipped with my phone to no avail.
I think the device is faulty (surprise surprise). It charges from USB perfectly fine, every time.
I'll post back once I find out what Telstra say... it's obviously still under warranty but that isn't really the issue - It is just such a major PITA having to switch to a loan phone and deleting confidential business data etc from my phone before sending away for repair etc etc...
Thanks for the help though, it is appreciated.
Well, I've got my USB going again. Not sure exactly what I've done, but basically I pulled the battery out for a few minutes and replaced it, turned on and off the 'high speed' checkbox in USB Connection Settings, and it has come good.
****box phone.
Somehow mine started working again last night too. Same cable, same port and everything.
Really odd, but I'm not complaining at the moment!
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
InjecTioN said:
It seems this problem is spreading, as i'm being terrorized by this stupid bug... This afternoon I've tried to get internet on my laptop (by connecting my phone to it), but it was just charging my phone, so I thought the cable was broken. Next I tried it at home on my desktop computer, with another cable, and it did the same (several reboots have passed).
I don't know if someone already tried it, but when you enter the bootloader, it says "Serial". Normally when you connect the USB-cable it changes to "USB" (at least with my kaiser, universal and wizard). on my phone it didn't...... can anyone check this for me??
to enter bootloader: hold volume-down-button and pres soft-reset-button.
thanks in advance!
Click to expand...
Click to collapse
Verified - I cannot flash with USB.
Bright.Light said:
Verified - I cannot flash with USB.
Click to expand...
Click to collapse
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Same thing happened to me. No USB sync, no USB connection at all; it only charges. Thankfully I had a chance to flash to a custom ROM before this happened.
The only way I can sync my data is to use a bluetooth USB in my PC. Works quite well with my contacts, calendar, & email, but I have yet to try to transfer any large files.
The bluetooth USB I went with was ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle. It is VERY low profile, too, but I would have liked for it to come with an end cap like those USB flash drives, otherwise I have yet to find any complaints about it. The price was great and so much cheaper than spending an additional $70-$100 to get my USB port on my device fixed.
Here's my saga: No Syncing, No USB Connection
Best of luck!
Debbie
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
da9th_one said:
this happened to me before...when you connect your devivce to your laptop/comp, are you guys not getting the little pop up that says activesync & disc drive...??? if so jus make sure at least one of those are checked...sometimes both of the circles will be blank, thus the comp will simply charge it...
unplug the device for approx 10 sec then plug it in again, and the box should pop up again...
also...if you are tethered to your comp using the tp2's internet, your comp will not recognize your tp2's storage...
Click to expand...
Click to collapse
was the first thing I checked. thanks for your input though
InjecTioN said:
thanks for your help.
I've flashed my device with the newest official from HTC, and it still doesn't connect with the usb-data (i used the "flash-from-SD" -method).
The strange thing was that it happened suddenly... i never use a headset with cable, so its almost impossible the connector is broken. Any ideas people??
btw, the device isn't SPL flashed, so i can't use other roms beside the official roms...
Click to expand...
Click to collapse
I did not know one could flash to new ROM by use of the SD card?
Mine is de-HSPL, so now I can not select another ROM anymore. (Got the 6.1 default one again)
Bright.Light said:
I did not know one could flash to new ROM by use of the SD card?
Click to expand...
Click to collapse
I've never used the SD-Card method myself, but now will have to due to my USB port no longer working.
I've been syncing by using Bluetooth USB and just tried transferring files via Bluetooth and it worked like a charm! Smaller files were instantaneous and large files took longer (of course), but also worked fine.
I just tried copying over a RHODIMG.nbh file and that bugger worked (188MB)... Excellent!!!
I did buy a USB card reader to transfer files, just to be on the safe side, but I must say that this little Bluetooth USB that I picked up is working awesome.
Debbie
i exactly have the same problem.I guess i need to send it back

computer problem!

i'm not sure if this is the right section to ask this but my tilt 2 is not recognized by my computer anymore. I thought maybe it is the phone but it's recognized on other computers so I was wondering is there a way to reinstall the driver on my computer or some other fix someone know of?
I think I saw some threads with similar problems but I didn't see any definitive answer in any.
HELP PLEASE!!!!!!!!!!!!
stevenmc8602 said:
i'm not sure if this is the right section to ask this but my tilt 2 is not recognized by my computer anymore. I thought maybe it is the phone but it's recognized on other computers so I was wondering is there a way to reinstall the driver on my computer or some other fix someone know of?
I think I saw some threads with similar problems but I didn't see any definitive answer in any.
HELP PLEASE!!!!!!!!!!!!
Click to expand...
Click to collapse
Do you have XP or Vista/7? The first step you should try is uninstalling/reinstalling whichevery type of sync software you have on the PC...for XP it's ActiveSync, for Vista/7, it's Mobile Device Center. A fresh reinstall of those sometimes clears this problem up, and it's the easiest solution to try first
I have xp and I have uninstalled and reinstalled but that doesn't do anything my phone still isn't recognize that's why I was wondering if after u uninstall does the driver remains on the hard drive and if so how would u remove the driver so u can reinstall it.
Do you use the same cable when you are connecting it to the other computers? If you do then... well I dont know.. I would still try a new cable and wiggle it a bit
When you uninstall the Active Sync I believe it does take the driver off as well...
When you connect your phone to the computer does it still come up asking if you want to connect via Active Sync, Disk Drive, Internet Sharing?
I'll give you one method that helped me at least when I was having connection issues, have no idea if it is related to yours (and it might not even be applicable to the older XP version of ActiveSync).
While your phone is connected, go into Device Manager and under the Network adapters node, look for "Microsoft Windows Mobile Remote Adapter". If it is there, uninstall it.
After that, disconnect then reconnect your phone.
As a long shot, you would not happen to be running any VPN software would you? A connected VPN always makes syncing the phone impossible.
Is your phone charging while connected?
I had/have a USB connection issue with my Tilt2. It wasn't recognized by the computer, but it was charging. When I connect through bluetooth, it is detected just fine. I am assuming that my issue are the pins in the USB connector on the phone, since I have the same issue with different cables.
Aaron McCarthy said:
When you connect your phone to the computer does it still come up asking if you want to connect via Active Sync, Disk Drive, Internet Sharing?
Click to expand...
Click to collapse
No the only thing it does now is charge.
MooGoo said:
I'll give you one method that helped me at least when I was having connection issues, have no idea if it is related to yours (and it might not even be applicable to the older XP version of ActiveSync).
While your phone is connected, go into Device Manager and under the Network adapters node, look for "Microsoft Windows Mobile Remote Adapter". If it is there, uninstall it.
After that, disconnect then reconnect your phone.
As a long shot, you would not happen to be running any VPN software would you? A connected VPN always makes syncing the phone impossible.
Click to expand...
Click to collapse
I will try what u suggested. no i don't have any vpn software installed on my computer anymore.
jcterry said:
Is your phone charging while connected?
I had/have a USB connection issue with my Tilt2. It wasn't recognized by the computer, but it was charging. When I connect through bluetooth, it is detected just fine. I am assuming that my issue are the pins in the USB connector on the phone, since I have the same issue with different cables.
Click to expand...
Click to collapse
yeah it's still charging but that is it... nothing else happens
Every so often when I connect my phone to my pc all it does is charge.. All I do to fix it is soft reset the phone AND restart the computer. Usually after that it works fine. If not just take it off and put it back on the dock or cable.. if you try a different cable that might work for you too. Or try plugging your cable into a different usb port on the computer

Not connecting to the computer?

My phone will not connect with the computer for some reason. I re-installed all the drivers needed by Samsung. I even tried it with my brothers macbook. I don't understand why it wont connect? I'm using the usb wire that came with the phone. I plug it into windows 7 and nothing comes up. Its charging my phone but under "Devices" I see nothing.. Really want to root my phone but idk what to do
king718 said:
My phone will not connect with the computer for some reason. I re-installed all the drivers needed by Samsung. I even tried it with my brothers macbook. I don't understand why it wont connect? I'm using the usb wire that came with the phone. I plug it into windows 7 and nothing comes up. Its charging my phone but under "Devices" I see nothing.. Really want to root my phone but idk what to do
Click to expand...
Click to collapse
Ok it connected to the computer now and it comes under devices but the folder is empty.. nothing inside when i double click the device. and it is coming up as portable media player
EDIT INSTALLED KIES ITS WORKING NOW =D

Note 2 wont connecto to PC or KIES anymore

My Note 2 wont connect to my PC at all. It wont show the icon in the notification tray when i connect it and it doesnt show up in My Computer on the PC. Anyone here who can help? It's really frustrating. Thanks!
SaneQ said:
My Note 2 wont connect to my PC at all. It wont show the icon in the notification tray when i connect it and it doesnt show up in My Computer on the PC. Anyone here who can help? It's really frustrating. Thanks!
Click to expand...
Click to collapse
It could be a faulty USB cable - I've had a few go "bad" in that I could still use them to charge devices, but they would not work at all for any kind of data.
So my first suggestion would be to change the cable - second would be to try a different PC.
Regards,
Dave
Didn't help... Ive tried to install the drivers and kies again but with no succes. When i plug it in it only starts to charge... the usb icon doesnt even appear in the icon tray... Damn
SaneQ said:
Didn't help... Ive tried to install the drivers and kies again but with no succes. When i plug it in it only starts to charge... the usb icon doesnt even appear in the icon tray... Damn
Click to expand...
Click to collapse
What didn't help?
Changing cable? Different PC?
Regards,
Dave
Sent from my GT-N7100 using Tapatalk 2
Changing cable. I dont have a other PC, but i tried my brothers SGS3 and it had the same problem. I think its a computer based thing...
SaneQ said:
My Note 2 wont connect to my PC at all. It wont show the icon in the notification tray when i connect it and it doesnt show up in My Computer on the PC. Anyone here who can help? It's really frustrating. Thanks!
Click to expand...
Click to collapse
Upgraded to Windows 8? Had my pc updated to W8 yesterday and the usb ports didn`t work. I`am back on W7 until it is fixed.
Nah im still on W7 64-bit, but i got it to work for once just then and now it doesnt work again... Oh well atleast i got the files transferred which i needed.
Cable may be faulty........
Same problem with my Note 2......
but eventually i tried with other samsung cable (one which previously provided with my samsug galaxy S) and wooyala........it's start detecting......
It means cable provided with my phone is fault.......which does charging but doesnt connect my phone with pc for MTP or Kies.
it clearly seems to be a fault with your USB ports of computer

Phone isn't recognised by computer nor is my USB C stick

Hello,
I hope someone can help. I am trying to get my computer to recognise my phone. I am not rooted and I have Marshmellow 6.0.1
I unlocked developer options. I bought a cable and it worked! The computer saw my phone. However it stopped seeing my phone. Why I don't know! But when it did work I saw the driver was not for the 5x but from my S4. Well since it's not working I ordered the recommended USB cables by Benson Leung Tech Matte. Still unable to see my phone. Tried cables on another computer with same results. The computer I tried it on recognised my phone and then it also stopped seeing my phone.
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
packtack1 said:
Hello,
I hope someone can help. I am trying to get my computer to recognise my phone. I am not rooted and I have Marshmellow 6.0.1
I unlocked developer options. I bought a cable and it worked! The computer saw my phone. However it stopped seeing my phone. Why I don't know! But when it did work I saw the driver was not for the 5x but from my S4. Well since it's not working I ordered the recommended USB cables by Benson Leung Tech Matte. Still unable to see my phone. Tried cables on another computer with same results. The computer I tried it on recognised my phone and then it also stopped seeing my phone.
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
Click to expand...
Click to collapse
USB debugging needs to be selected. Also, you need to toggle to PTP and back to MTP
Install correct drivers onto your pc
https://userscloud.com/niz9jnon5ooz
Or
https://www.androidfilehost.com/?fid=24052804347829096
Tulsadiver said:
USB debugging needs to be selected. Also, you need to toggle to PTP and back to MTP
Install correct drivers onto your pc
https://userscloud.com/niz9jnon5ooz
Or
https://www.androidfilehost.com/?fid=24052804347829096
Click to expand...
Click to collapse
Thanks for the drivers. USB Debugging is on. When I toggled Charging popped up instead of PTP and so I kept toggling and it finally went to PTP and so I toggled MTP and it goes back to charging! So I kept at it until it finally went to MTP. Is this normal? I counted 12 tries before changing from charging to PTP! But the computer doesn't see the phone. I did it a few times
packtack1 said:
I also bought a usb c stick to use on my phone. My phone responds to the stick but when I choose for MTP from charging nothing happens and i cannot access the USB Stick. In Dev options MTP is selected. I also noticed that USB tethering is not available. I have no clue what to try next.
Click to expand...
Click to collapse
i honestly never thought about this, is this even supposed to work without some kind of an OTG adapter. i mean sure, the plugs fit, put do the pins match/work for that configuration?
from how you describe that your phone reacts i would guess it doesn't, and it sounds more like your phone goes into client, as opposed to host mode.
very interested to see what someone with more knowledge of the matter would have to say about plugging a usb-c memory stick directly into your phone.
Broken303 said:
i honestly never thought about this, is this even supposed to work without some kind of an OTG adapter. i mean sure, the plugs fit, put do the pins match/work for that configuration?
from how you describe that your phone reacts i would guess it doesn't, and it sounds more like your phone goes into client, as opposed to host mode.
very interested to see what someone with more knowledge of the matter would have to say about plugging a usb-c memory stick directly into your phone.
Click to expand...
Click to collapse
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
---------- Post added at 05:53 PM ---------- Previous post was at 05:45 PM ----------
packtack1 said:
Thanks for the drivers. USB Debugging is on. When I toggled Charging popped up instead of PTP and so I kept toggling and it finally went to PTP and so I toggled MTP and it goes back to charging! So I kept at it until it finally went to MTP. Is this normal? I counted 12 tries before changing from charging to PTP! But the computer doesn't see the phone. I did it a few times
Click to expand...
Click to collapse
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Tulsadiver said:
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
Click to expand...
Click to collapse
not really a surprise there, but what OP described was putting a usb-C stick directly into the phone, without any cables or adapters in between, with the question emerging if that is even supposed to work (which in his case didn't) due to possible problems of the pin-layout, etc.
Tulsadiver said:
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Click to expand...
Click to collapse
that does not explain his PC suddenly not recognizing his phone anymore though.
at this point it sounds to me like either there still is a driver issue (e.g. the mentioned S4 driver wan't properly uninstalled), or one of the usb ports (phone or pc) has an issue.
try different ports on your PC and make sure other devices work with the ports. if not try if you can get it to work by applying a little pressure in different directions to the cable and listen out for windows' annoying usb sound.
on the other end make sure your phone really is connected correctly to the cable. it should snap in just like the OEM charging cable which took some time getting used to to overcome the resistence of the usb-c port.
Tulsadiver said:
I can read/write to a sandisk USB memory stick using the proper adapter and using USB OTG file manager for Nexus from the play store.
---------- Post added at 05:53 PM ---------- Previous post was at 05:45 PM ----------
I've used several phones on my PC and at first it had a little trouble but finally settled in. Kind of like a new ROM. You have to give it a while to settle in and get its groove on.
Click to expand...
Click to collapse
Thanks again for your quick reply,
I tried my Samsung Tab II tablet and my old S4 on my PC and they both work as advertised. Recognised right away and I hadn't used my tablet to my PC before. What I think is maybe its the USB on the phone itself?
Broken303 said:
not really a surprise there, but what OP described was putting a usb-C stick directly into the phone, without any cables or adapters in between, with the question emerging if that is even supposed to work (which in his case didn't) due to possible problems of the pin-layout, etc.
that does not explain his PC suddenly not recognizing his phone anymore though.
at this point it sounds to me like either there still is a driver issue (e.g. the mentioned S4 driver wan't properly uninstalled), or one of the usb ports (phone or pc) has an issue.
try different ports on your PC and make sure other devices work with the ports. if not try if you can get it to work by applying a little pressure in different directions to the cable and listen out for windows' annoying usb sound.
on the other end make sure your phone really is connected correctly to the cable. it should snap in just like the OEM charging cable which took some time getting used to to overcome the resistence of the usb-c port.
Click to expand...
Click to collapse
I think its the phone itself, since it did work briefly. Also with the USB C thumb drive the phone recognises it but will not read the thumb drive. I ordered it from play store I wonder how getting it repaired/looked at is going work Have to wait until Monday to call!
Hello again,
I Hope you guys like some feedback about my issue. Contacted Google and they asked me just about all the same questions and had me do some screen shots and try some of their ideas such as factory reset, trying other computers and other cables. Nothing worked so they sent me a new phone! Just got it yesterday. Would have been here sooner but I was busy!
So got new phone setup and the computer recognizes my phone on PTP but not MTP. Also my driver for the phone is a generic nexus and the it still shows up as a samsung! How can I get the new driver if when i do a search for new driver my computer says I have the best driver already installed? I don't want the driver to still be a problem. So i hope you guys have some answers. Lol! I know you guys do!!
packtack1 said:
Hello again,
I Hope you guys like some feedback about my issue. Contacted Google and they asked me just about all the same questions and had me do some screen shots and try some of their ideas such as factory reset, trying other computers and other cables. Nothing worked so they sent me a new phone! Just got it yesterday. Would have been here sooner but I was busy!
So got new phone setup and the computer recognizes my phone on PTP but not MTP. Also my driver for the phone is a generic nexus and the it still shows up as a samsung! How can I get the new driver if when i do a search for new driver my computer says I have the best driver already installed? I don't want the driver to still be a problem. So i hope you guys have some answers. Lol! I know you guys do!!
Click to expand...
Click to collapse
If you had a samsung phone before you need to uninstall all the samsung drivers then install the proper nexus drivers
I was a little worried about uninstalling the driver but it worked!! Thanks! Now i can root it!!
metpage said:
If you had a samsung phone before you need to uninstall all the samsung drivers then install the proper nexus drivers
Click to expand...
Click to collapse

Categories

Resources