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Seeing as I know many of you work at Sprint, I thought we could have a Q and A thread for people looking to apply our what not.
On another note, I was wondering what the requirements were as far as age and school goes, also what any service reps or phone salesman can expect to make when first starting out? And finally, what are everyones opinions?
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I use to be a lead cell site technician and loved it, started at $18/h at age 20. I miss that job
I wouldn't work for sprint, go work for T-Mobile the commission (plus hourly) is better.....im not even being a smartass that's a serious statement. I got hired at tmo at 19, worked there 4 years while doing undergrad. Your phone bill is 15 bucks a month per line unlimited everything. Won over 300 phones and made about 37k a year; thats alot for a college student. Stopped when I graduated and got hired for the state. I have friends that work for tmo and sprint both managers and reps and they're all in transition to switch to tmo and leave sprint. Im sure location plays a huge role but I'd recommend tmo and this is based on experience and facts from my sprint friends.
XsMagical said:
I use to be a lead cell site technician and loved it, started at $18/h at age 20. I miss that job
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I really am considering applying for a job, I'm more then qualified and usually know more then the employees that are on the job when I'm there. (sold a nexus and evo in 20 minutes today when I was browsing the store) but I'm not sure what the policy is as far as older high school students. I've been pushing off a job for a while because I really don't want too work in some fast food joint. Blehh.
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dirkyd3rk said:
I wouldn't work for sprint, go work for T-Mobile the commission (plus hourly) is better.....im not even being a smartass that's a serious statement. I got hired at tmo at 19, worked there 4 years while doing undergrad. Your phone bill is 15 bucks a month per line unlimited everything. Won over 300 phones and made about 37k a year; thats alot for a college student. Stopped when I graduated and got hired for the state. I have friends that work for tmo and sprint both managers and reps and they're all in transition to switch to tmo and leave sprint. Im sure location plays a huge role but I'd recommend tmo and this is based on experience and facts from my sprint friends.
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Double post, but ya, I happen to live right next to a sprint store and a verizon store is about 2 miles further. tmo is about a 30 minute drive.
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RileyGrant said:
Double post, but ya, I happen to live right next to a sprint store and a verizon store is about 2 miles further. tmo is about a 30 minute drive.
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Ohh nevermind then. I don't know if they would employ a high school student simply because they probably don't get out early enough. Usually those stores operate from about 9am(or 10)-9pm on weekdays and 12-6pm on Sunday. I used to get out of class Monday though Friday at about 1pm and they had me work 2 to 9 or 10pm. Wireless isn't very flexible with high school. I hope you get hired with one because you'll love that job I know I miss wireless.
dirkyd3rk said:
Ohh nevermind then. I don't know if they would employ a high school student simply because they probably don't get out early enough. Usually those stores operate from about 9am(or 10)-9pm on weekdays and 12-6pm on Sunday. I used to get out of class Monday though Friday at about 1pm and they had me work 2 to 9 or 10pm. Wireless isn't very flexible with high school. I hope you get hired with one because you'll love that job I know I miss wireless.
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Thanks for the advice, I think the best option would be to just go down and see what can be done, im friends with several of the people who work in that particular store. Im more then capable of getting myself there and a 3 to 10 pm shift would be no problem whatsoever considering im out by 2.
I work for a Sprint Preferred Retailer. Pay is a bit lower, but we also don't do as much as a corporate location.
I actually like being a tech more than a rep. Sure, I piss off more people, but I generally don't have to interact with as many, since I'm not constantly on the floor.
RileyGrant said:
Thanks for the advice, I think the best option would be to just go down and see what can be done, im friends with several of the people who work in that particular store. Im more then capable of getting myself there and a 3 to 10 pm shift would be no problem whatsoever considering im out by 2.
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Do it man, if you're a natural salesman its promised you will have great potential in retail (wireless). Some people have it some don't; I've watched coworkers in the past simply fail because they couldn't leave their "fingerprint" with customers and build a loyal base. Networking goes a long way in wireless also. If you sold two android phones in the sprint store and you don't even work there then you might be the "chosen" one lol.
dirkyd3rk said:
Do it man, if you're a natural salesman its promised you will have great potential in retail (wireless). Some people have it some don't; I've watched coworkers in the past simply fail because they couldn't leave their "fingerprint" with customers and build a loyal base. Networking goes a long way in wireless also. If you sold two android phones in the sprint store and you don't even work there then you might be the "chosen" one lol.
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Hahaha gracias man. I tend to interact well with informing individuals well in those stores because nothing frustrates me more then seeing someone buy a POS based on an uninformed decision and then a month later be upset with their pick and be talking bad about a service/manufacturer or even Android as whole. Besides my love is Android and its devices and the good thing about sprint is I see it as being the carrier that will continue to stock itself with bleeding edge, top of the line devices. They really are Android pioneers and the fact that they have such good relations with both HTC and Google is a major plus when considering their future.
would a 17 year old high school going to be a senior qualify I was thinking working at radioshack or maybe best buy but sprint wouldn't be bad
evo on cm7
dirkyd3rk said:
I wouldn't work for sprint, go work for T-Mobile the commission (plus hourly) is better.....im not even being a smartass that's a serious statement. I got hired at tmo at 19, worked there 4 years while doing undergrad. Your phone bill is 15 bucks a month per line unlimited everything. Won over 300 phones and made about 37k a year; thats alot for a college student. Stopped when I graduated and got hired for the state. I have friends that work for tmo and sprint both managers and reps and they're all in transition to switch to tmo and leave sprint. Im sure location plays a huge role but I'd recommend tmo and this is based on experience and facts from my sprint friends.
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I've seriously considered working for Sprint or T-Mo as well, but wouldn't it be a fair assumption to think that if (or when) the AT&T acquisition happens, most of the T-Mo employees would be in for some negative changes?
Suffice it to say, AT&T runs their business in a seemingly very different...and not in a good way to neither its customers or employers.
I feel like T-Mo might already be gearing towards shady practices what with them releasing certain phones recently and then raising their prices, and also the new whole 2GB of 3G a month data plan is ludicrous in my opinion.
Would employees also be subject to the same sort of plan as customers, or do they make exceptions?
i think i should chime in here since i worked for T-mobile for 5 years and i am currently working for a sprint certified dealer.
i LOVED T-Mobile when i started there. as someone poster previously it was ideal for a college student. i was clearing $38,000/yr with great benefits, flexible hours, a cheap phone bill for myself and both parents, plus i won tons of free phones. keep in mind that a lot of my pay was commission based and some reps who worked more than i did made a bit less. that sort of thing will always vary i guess. the revenue i brought in every year increased exponentially but my take home pay got less and less. i quit about 4 months ago after realizing that i made $23,00 in the previous 12 months. All while bringing in more and more money for the company! the commission structure seems to change every few months and access to commission information got more and more scarce.
Two days later AT&T announced their purchase of T-Mobile.
Im sure people at different stores and different areas could offer you a totally different story than what i just told you. pay scales range throughout the country based on average cost of living. I would always see a lot of newer employees who totally loved the job. So maybe you would too. I guess my point is T-Mobile was an amazing place to work. Now most of the longer tenured employees in my market have split or are trying to split.
The Sprint position is strictly business sales so its a much different position with a much broader pay scale. It's also a preferred dealer so my wages/responsibilities are dictated by the family that owns the dealership and not some corporate big wig sitting in an office that i will never meet.
just my two cents. youre on the right track though. see if you can talk to any sprint/tmobile employees in your area. im sure they would give you an honest response about their feelings on the job. good luck!
Thanks for the insight. The one thing I don't like is that whenever I've asked about a job for Sprint, for instance, they always just tell me to apply at the website, where you're subjected to a 30+ minute survey, and then you have to submit a resume and whatnot.
While I understand having to do that, it just seems so formal, you know, I wish I could get more personal experience talking to a supervisor/manager or whatnot, so I could be remembered, and then submit a resume, because otherwise, I feel like I'm a name in a big bucket with little chance of being picked.
I've had over 7 years of steady retail experience, I frequently browse and post on the xda and the androidforums.com, and read tech blogs like engadget, arstechnica and others. I know a lot about phones, though specially Android.
It's hard to get something like that across by simply taking a survey and submitting a resume.
Forgive me if this is already a known quantity around here, but I only just found out this evening that orders placed through Sprint for new devices can no longer be billed to your account. Apparently we now have to pay by credit or debit card up front when we want a new device.
dead78 said:
Forgive me if this is already a known quantity around here, but I only just found out this evening that orders placed through Sprint for new devices can no longer be billed to your account. Apparently we now have to pay by credit or debit card up front when we want a new device.
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yup found out a couple of months ...........i believe there should b a couple of threads on it
lballer69 said:
yup found out a couple of months ...........i believe there should b a couple of threads on it
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they're saying it changed it on October 5. yet another way we're taking it in the pants as a result of Sprint getting the iPhone and another reason to never bother ordering a phone from Sprint.
yep blame that on the iphone
apple started this a few years ago, so no cash at all, even in person at the apple stores for iphones, as people were buying them stateside, and selling them overseas for huge markups, since they were not available at the time
gotta love Apple lol
Amd4life said:
yep blame that on the iphone
apple started this a few years ago, so no cash at all, even in person at the apple stores for iphones, as people were buying them stateside, and selling them overseas for huge markups, since they were not available at the time
gotta love Apple lol
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yep, you're 100% right.
man, I was on the fence before about upgrading my Epic...there's no way in hell I'll do it now. when you look at everything that's gone lately, Sprint's shown they're willing to screw over their entire customer base for the sake of luring in new customers with this gimmick Apple crap. now they've got their big sales figures and they can all pat each other on the backs for a job well done.
do the other carriers require up front payment for their devices?
Just so you guys know, sprint is actually the last of all the big 4 carriers to get rid of bill to account for new phones. Its a fight against fraud. Cutting costs is necessary to keep providing the unlimited data plans. Saving money by reducing fraudulent purchases is one of the best ways to do this. There is a reason behind every choice the company makes. It may not always sound like the best when you first hear it but the reasons why typically justify the changes. Sprint tries really hard to provide what other carriers no longer do but there at reasons that other carriers have cut things, and with sprints new high end world phone lineup we are running into the same things.
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lookout4theyeti said:
Just so you guys know, sprint is actually the last of all the big 4 carriers to get rid of bill to account for new phones. Its a fight against fraud. Cutting costs is necessary to keep providing the unlimited data plans. Saving money by reducing fraudulent purchases is one of the best ways to do this. There is a reason behind every choice the company makes. It may not always sound like the best when you first hear it but the reasons why typically justify the changes. Sprint tries really hard to provide what other carriers no longer do but there at reasons that other carriers have cut things, and with sprints new high end world phone lineup we are running into the same things.
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frankly, the "we need to do this to keep unlimited data" excuse has lost its appeal. all I'm seeing is a fledgling company pulling back on service in order to accommodate the iPhone and keep itself in business. as it stands now, I live in an area where my data service is horrendous. calls to Sprint are essentially pointless since I'm given an endless string of excuses as to why I can't download faster than .2 Mbps on 3G and why I can't stay connected to 4G for more than a couple of minutes. I've been with Sprint for over 10 years and I've seen all aspects of quality within the company deteriorate considerably in that time. The simple fact is that they're network couldn't accommodate the demand of all the Android devices on it; I can't even imagine what the surge of new iPhones is going to do to service.
meanwhile, we're told that every courtesy we received is being taken away in order to assure a high level of service. that would be fine except there is no longer a high level of service to maintain. I've actually had Sprint tell me that their changes aren't so bad because they're simply doing what all the other carriers do; therein lies the crux of why having 3.5 carriers dominate a nation of roughly 400 million people isn't good for anyone. a struggling company in that setting has no incentive to do anything but keep its doors open. they've lost the will to differentiate because they no longer have to; their sole concern is to avoid being subsumed by one of their competitors. most investors (myself included) doubt Sprint's ability to sustain itself beyond the next couple of years because they're a poorly managed company who've become notorious for making extremely poor decisions - this recent backpedaling from WiMax is one of the worst.
so yeah, great we get unlimited data. we'll see how well that unlimited data that Sprint's stripped away all incentives for holds up when an already super-saturated capacity is unable to withstand the demand from this gadget they've bet the farm on.
I am usually on the side of the consumer but, this time, I think if you don't have the money to pay for it, why are you upgrading? Wait a month and get it when you have the money. I don't see why it was ever an option to begin with.
The only reason I am still on Sprint is becaue they have the number one best plan for my situation. If I didn't want unlimited data, or the best cutomer service, or the coolest new phones, I would go with MetroPCS. They have the best plan for someone like that. Shop around. Get what is best for you. I'm not preaching. I just want every customer out there to be as happy as can be.
It is probably better this way. When you charge to credit card, they don't add the weird few dollars here and there taxes in the taxes and surcharges sections (this is in addition to the tax they charged on the phone purchase itself) I probably got another $5-$6 in random taxes I had to complain about to get back.
I agree that data speeds on Sprints unlimited plan sucks. I will contest to that. Sprint's network simply is being overwhelmed from all the traffic they get from all the smartphones out there. So Sprint came up with a plan. The plan is going to cost $10b over time I think it was. To come up with the money Sprint has to cut cost and create more revenue. To cut cost Sprint got rid of certain luxuries we were receiving as consumers. To create more revenue Sprint fought to get the Iphone on board (Sprint announce this was their biggest sales day ever). Simple economics. Remember Sprint is a far 3rd behind the top two cash cows we know as AT&T and Verizon. Sprint is not financially stable right now but, making these necessary moves will help us as consumer in the long run. I know you pay now, and, you want it now, but, all we can really do is wait till Sprint finish's with their $10B project in your area.
Seriously? You all look at this as "exploiting the customer"? What they got rid of was effectively an interest free credit card that people were abusing. No, doesn't make any business sense at all, certainly not.
True exploitation would be them deciding to charge interest on your balance.
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buggerritt said:
I am usually on the side of the consumer but, this time, I think if you don't have the money to pay for it, why are you upgrading? Wait a month and get it when you have the money. I don't see why it was ever an option to begin with.
The only reason I am still on Sprint is becaue they have the number one best plan for my situation. If I didn't want unlimited data, or the best cutomer service, or the coolest new phones, I would go with MetroPCS. They have the best plan for someone like that. Shop around. Get what is best for you. I'm not preaching. I just want every customer out there to be as happy as can be.
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Ive been doing bta for years without problems from sprint. The problem was me, with the subject the post is about. Im pretty impulsive at times. More that once ive had financial department calling me wanting money because im past due. I couldnt pay the price of the phone (usually full price because i was in mid contract) and my bill up to date in a month or less. I kept telling myself, after i would get my account completely paid up to date, that i wouldnt do this again and would only get another phone if i had the money in hand to pay for the phone. Sometimes financial emergencies happen that are unforseen and they can really put a person behind for awhile and its a struggle to get caught up. Thats one of my character defects, i admit it (for the first time). Its not sprint's fault for this, its mine for being impulsive and irresponsible when it comes to finances.
I dont know why i felt the need to say this, but it had something to do with the subject and i shared my experience (and foolishness) with you guys.
Shame on me, i know!
I'm right there with you man! I sold a Dell Venue Pro so I could get my Epic Touch and I still have an Atrix on At&t and am looking at over $500 if I leave At&t. All that so I could get a 1/2 inch bigger screen and a slightly faster phone. Oh well at least I got a good one, no Los or any other issues thus far.
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I just paid my Sprint bill the other day. With activation, the phone, and my normal bill, it was $578.06. No more bta? Who cares. If you don't have the money, you probably shouldn't buy the phone anyway.
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Verizon still allows billing to your account. This last carrier nonsense isn't true
heygrl said:
Verizon still allows billing to your account. This last carrier nonsense isn't true
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that's what I thought. quite frankly, this argument that deadbeats have ruined the bta is a bunch of b.s. because that would be a punitive major and not something supposedly introduced to insure a high level of future service. the reason why bta is a solid option is that it means not having to rely on Sprint to refund your money in the event you decide to return a recently purchased phone. what this new move does is allow Sprint access to the customer's money immediately, which is actually a better move from an accounting standpoint since funds collected can be immediately invested. however, my biggest beef with this change of policy is that like all the other changes we've endured in recent weeks, they're all being done to accommodate the iPhone. like many others, I'm not remotely convinced of Sprint's able to even stay in business long enough to see all these supposed service improvements take place, so right now (and for the immediate future) all that's happening is Sprint is pulling back on customer services to pander to the iPhone.
Like another poster said this is to accommodate fraud. I work for another big name phone company and this is a way to keep people from calling in and ordering multiple phones on an account and having them shipped and once you see that these phones were ordered and you did not order them you call sprint and they have to foot that bill. If there is a credit card used it is tied to the person who used it and fraud is dealt with easier through the CC companies because they have more info. The FCC are coming up with all these rules to help us as consumers. It kinda makes it harder but safer. Anyone who knows your information can order on your account and that is scary. We see people on this forum who call in and tell lies all the time. Fruad is no joke. If it makes it safer why not?
Sent from my hand crippling Epic 4g Touch
Thanks for sharing this. I think you hit the nail on the head and I wish more people were willing to look at their own situation objectively and take some personal responsibility.
Sprint is a business, making business decisions. If they need to make changes to stay viable, then they should make them. If I decide at some point I don't like them, I can go somewhere else. It's the beauty of free enterprise and consumer choice.
oscarthegrouch said:
Ive been doing bta for years without problems from sprint. The problem was me, with the subject the post is about. Im pretty impulsive at times. More that once ive had financial department calling me wanting money because im past due. I couldnt pay the price of the phone (usually full price because i was in mid contract) and my bill up to date in a month or less. I kept telling myself, after i would get my account completely paid up to date, that i wouldnt do this again and would only get another phone if i had the money in hand to pay for the phone. Sometimes financial emergencies happen that are unforseen and they can really put a person behind for awhile and its a struggle to get caught up. Thats one of my character defects, i admit it (for the first time). Its not sprint's fault for this, its mine for being impulsive and irresponsible when it comes to finances.
I dont know why i felt the need to say this, but it had something to do with the subject and i shared my experience (and foolishness) with you guys.
Shame on me, i know!
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Who orders from Sprint anyway? There's always some place cheaper to get the phone of you're eligible for an upgrade. Ordering from places like Amazon or Wirefly at the very least saves you tax.
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My local Best Buy is great about returns and will price match any other vendor that has a unit in stock. I've never ordered from Sprint.
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This can only mean great things. Better coverage, handsets and plans.
Your Thoughts?
http://news.cnet.com/8301-13578_3-57573867-38/feds-approve-t-mobile-merger-with-metropcs/
1SiK1500 said:
This can only mean great things. Better coverage, handsets and plans.
Your Thoughts?
http://news.cnet.com/8301-13578_3-57573867-38/feds-approve-t-mobile-merger-with-metropcs/
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Time will tell but less competition in the wireless industry has had the opposite effect in the industry in the past so I'm skeptical.
I'm curious to see how many people get laid off as well. :/
EtherealRemnant said:
Time will tell but less competition in the wireless industry has had the opposite effect in the industry in the past so I'm skeptical.
I'm curious to see how many people get laid off as well. :/
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They already did layoffs preemptively... That way they couldn't be forced as part of the deal to keep the same workforce as premerger.
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Anything merging with tmobile sounds like trouble. Not too long ago the parent company wanted to leave the business and sell to At&t leaving their customers wondering what was next.
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merger
1SiK1500 said:
This can only mean great things. Better coverage, handsets and plans.
Your Thoughts?
http://news.cnet.com/8301-13578_3-57573867-38/feds-approve-t-mobile-merger-with-metropcs/
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I have been with VoiceStream, now TMobile since 1998. At least every couple years I seriously look to see if another company would better service my needs. So far Tmobile has won my business, although I have not always been a happy camper.
This Galaxy S3 is my 4th smartphone and the first one where those around me are not hearing my tirade "I hate this f*&%$* phone".
Very pleased with the S3. Using Liquid Smooth 2.1 RC2. Sometmes with stock kernel, sometimes with KT747 or LeanKernel.
GeneLM said:
I have been with VoiceStream, now TMobile since 1998. At least every couple years I seriously look to see if another company would better service my needs. So far Tmobile has won my business, although I have not always been a happy camper.
This Galaxy S3 is my 4th smartphone and the first one where those around me are not hearing my tirade "I hate this f*&%$* phone".
Very pleased with the S3. Using Liquid Smooth 2.1 RC2. Sometmes with stock kernel, sometimes with KT747 or LeanKernel.
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As soon as my ATT contract expired with an iPhone 4, I moved to T-Mobile with a Samsung Galaxy S3. For the family plan pricing, the better "unlimited dataplan", etc. I've been very pleased.
At this point in time, I do not miss ATT nor the iPhone 4.
EtherealRemnant said:
Time will tell but less competition in the wireless industry has had the opposite effect in the industry in the past so I'm skeptical.
I'm curious to see how many people get laid off as well. :/
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My understanding is that MetroPCS is a "regional" carrier and not part of the top 4 "nation wide" carriers. FCC didn't see this as a limitation of competition as all the major choices remain. In the Washington state area, I've watched regional carriers disappear, or leave the cellular service and stick to land line/internet services only.
No matter the reason, it's unfortunate when anyone is laid off, but that is a factor of change as well. Look at the bureau of labor statistics report in 2012 that shows that the average person born (1957-1964) held 11.3 jobs. http://www.bls.gov/news.release/pdf/nlsoy.pdf
The reality of graduating from High School and then going into a trade and expecting a single job for the rest of your life, even with labor union help, is just bordering on fantasy. I expect this will increase with the new generation of workers starting into the workforce in 1990 up.
MetroPCS is a regional carrier like Cricket but they have a considerable amount of spectrum licenses which really is the problem. With such finite amounts of spectrum available (or even suitable) for wireless usage, the carriers with the spectrum are the carriers that dominate.
That's why its really no surprise that Verizon has such a stranglehold on LTE right now. With their purchase of the entire 700MHz upper C block, they can roll out their towers much faster than anyone else because they don't have to worry about their service extending into areas they don't hold a license in, something the other carriers have to be wary of when they are doing network planning and one of the biggest oversights in FCC history in my opinion. Everyone else has to have cookie cutter networks while Verizon can deploy a contiguous network anywhere in the US that they feel like it.
I wonder what would happen to MetroPCS users. My mom have Metro and she's been thinking about getting a s3. Heal I wanted to buy it for her. But after this I wonder if I should wait or just get her to sign up for another carrier.
I've been the lead mobile consultant at this dumpy Staples of mine for a little while now. Yesterday we found out as they are failing horribly in the mobile phone business, that the position would be eliminated in a few weeks. I have some contacts at most of the big guys as we sell ATT, T-Mobile and VZW here. But the first person to respond to an application of mine was Sprint.....
I always thought a pay check is a pay check, but as soon as I heard this I had flashes of customers *****ing about their lack of LTE, their incredibly slow data speeds, poor signals etc etc
I can honestly say I've never called or stopped into a Sprint store to compliment them.
As everyone here knows Sprint fairly well, what do you guys think?
My input for what it's worth (never had any experience of sprint).......
If you like the products and you know you'll have a good rapport with your customers, I'd say go for it.....
But I've been here on XDA for long enough to know that sprint isn't exactly overflowing with happy customers....Lol
Having been in a similar situation (where neither I nor the customers were happy with the product or service) I speak from experience when I say that job satisfaction (for me) was scarce.....in the end, I started hating the company I was working for.....hating the fact that I had to get up every morning to go to that 'hell hole'.........
That is a situation that I'd NOT wish on anyone......if your gut instinct is telling you NO, it'd be best to listen......
Back to 10.1 for now.....
toastedjelly said:
I've been the lead mobile consultant at this dumpy Staples of mine for a little while now. Yesterday we found out as they are failing horribly in the mobile phone business, that the position would be eliminated in a few weeks. I have some contacts at most of the big guys as we sell ATT, T-Mobile and VZW here. But the first person to respond to an application of mine was Sprint.....
I always thought a pay check is a pay check, but as soon as I heard this I had flashes of customers *****ing about their lack of LTE, their incredibly slow data speeds, poor signals etc etc
I can honestly say I've never called or stopped into a Sprint store to compliment them.
As everyone here knows Sprint fairly well, what do you guys think?
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Well, as you say, a paycheck is a paycheck. My opinion is take the job, if you get a better offer later, take that. Especially if you have a family to support (don't know if you do) it's better to be in a job you don't love while looking for better opportunities than to not have money to pay the bills. I don't feel that employers are particularly loyal anymore, so I am not particularly loyal to them. I certainly don't steal or do anything of the sort, but if there is a better opportunity out there, I look into it. Always. My boss knows that I interview with other companies so I keep it transparent, but you have to do what's best for you and yours in this job market.
In regards to your particular situation, I personally have never complained to Sprint, but my understanding is that all cell phone companies have notoriously bad customer satisfaction ratings, so you will get angry customers regardless. It's just part of the customer service industry today. If it's not the poor data speeds and lack of coverage from Sprint, it will be really high bills from Verizon and AT&T, or the fact that T-Mobile throttles data speeds, etc... You get the idea.
Good luck in your job search and please let us know where you land.
Xiutehcuhtli said:
Well, as you say, a paycheck is a paycheck. My opinion is take the job, if you get a better offer later, take that. Especially if you have a family to support (don't know if you do) it's better to be in a job you don't love while looking for better opportunities than to not have money to pay the bills. I don't feel that employers are particularly loyal anymore, so I am not particularly loyal to them. I certainly don't steal or do anything of the sort, but if there is a better opportunity out there, I look into it. Always. My boss knows that I interview with other companies so I keep it transparent, but you have to do what's best for you and yours in this job market.
In regards to your particular situation, I personally have never complained to Sprint, but my understanding is that all cell phone companies have notoriously bad customer satisfaction ratings, so you will get angry customers regardless. It's just part of the customer service industry today. If it's not the poor data speeds and lack of coverage from Sprint, it will be really high bills from Verizon and AT&T, or the fact that T-Mobile throttles data speeds, etc... You get the idea.
Good luck in your job search and please let us know where you land.
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Thanks guys. While I do not currently have a family to support, I am engaged and that was the next inevitable step we have been leaning towards. I have a few weeks of wiggle room here as my last day at the current position isn't until Sept. 22nd. That being said I have no intention (if at all possible) of going on unemployment. So if Sprint is the only call back I get, I suppose I can't pass it up.
Until now, I hadn't realized the benefit of selling 3 of the 4 carriers at once. If someone came in griping about 1 I could easily sell them on another.
I'll post up where I end up eventually.
[side note] I actually took away more information regarding Staples mobile business moves frmo a Geek.com article published yesterday just prior to getting called into my bosses office. Oh the internet. What can't you do....
I love Sprint, I get 4G LTE everywhere I go.
I live in Orlando,FL and I never had a problem, Not one dropped call since I signed a 2 year contract a couple months ago.
RG3 said:
I love Sprint, I get 4G LTE everywhere I go.
I live in Orlando,FL and I never had a problem, Not one dropped call since I signed a 2 year contract a couple months ago.
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Consider yourself lucky. Central NJ I get a low end 3G. (600 Kbs right now) During off-peak hours I pull down 1.4 mbs if I am lucky.
The Sprint interview went well and I was offered a position but I got a call back from AT&T shortly after, interviewed with them and accepted a job there. The pay, and benefits were much better with ATT and in the end, that's all that mattered.
I start October 1st and should have my company phone not long after that. LG G2 anyone?
Congrats!
Sent from my LG-LS970 using xda app-developers app
toastedjelly said:
The Sprint interview went well and I was offered a position but I got a call back from AT&T shortly after, interviewed with them and accepted a job there. The pay, and benefits were much better with ATT and in the end, that's all that mattered.
I start October 1st and should have my company phone not long after that. LG G2 anyone?
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Congratulations!
So are you saying that you are going to be buying the G2??? That's awesome, I am very jealous.
Xiutehcuhtli said:
Congratulations!
So are you saying that you are going to be buying the G2??? That's awesome, I am very jealous.
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Thanks guys. I briefly considered the Moto X, but the G2 looks too sweet. I still have roughly a year left on my Sprint contract though so at that point I would have both the LG OG and LG G2. I feel like even if not on purpose, that would be a little of a douche move. "excuse me, can you hold my original Optimus G, I to have to answer my Optimus G2."
T-Mobile is doing an amazing job trying to give consumers what they deserve. Let's help continue to push AT&T and Verizon to do better... I've signed
http://androidandme.com/2015/04/new...end-a-message-to-verizon-and-att-on-overages/
Umm, no thanks. I am very thankful At&t is not more like Tmobile or I would have spotty, at best, cell service. From a root standpoint with the advent of Lollipop on my Note 4 I have more apps then ever able to be put on the SD card, and file explorers can now write to the external card. Many to most of the bloatware can have data deleted, giving them many times 0 data, and then frozen. Yes I would like root for some other reasons just because I like have full control and I wish At&t didn't lock down the phone, but I want reliable cell and data service more.
As for overages, I just went and re read the agreement just to be sure nothing has changed. They still will throttle you and may be before you have reached your limit. And of course as I mentioned above, does me no good even if truly unlimited unthrottled if I don't have a signal.
2swizzle said:
T-Mobile is doing an amazing job trying to give consumers what that deserve. Let's help continue to push AT&T and Verizon to do better... I've signed
http://androidandme.com/2015/04/new...end-a-message-to-verizon-and-att-on-overages/
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You know, I have been devving for a long time, i have seen many devices come to the consumer locked down. I can count the number of times that ANY change.org or emails to carriers/mfg's has made any type of difference and that number is "0", zilch, zip, nada no way not once. what many people seem to forget is that the percentage of users who are members or devs here at XDA or any other forum is way less than 1% of the total market, more than 99% of users never even know anything at all about root or custom roms so unfortunately signing petitions and emails is nothing more than a futile waste of time.
yeah......... despite these nay sayers here, I'll always hope for a better tomorrow, and ill still vote in my local elections, and ill still take the 30 seconds to sign a change.org petition when it's for something I support.
signed.
cstayton said:
You know, I have been devving for a long time, i have seen many devices come to the consumer locked down. I can count the number of times that ANY change.org or emails to carriers/mfg's has made any type of difference and that number is "0", zilch, zip, nada no way not once. what many people seem to forget is that the percentage of users who are members or devs here at XDA or any other forum is way less than 1% of the total market, more than 99% of users never even know anything at all about root or custom roms so unfortunately signing petitions and emails is nothing more than a futile waste of time.
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I would agree with you but this one is setup by the ceo of T-Mobile. I believe he carriers a little more power and credibility than someone on xda...
Sent from my SM-N915V
soraxd said:
yeah......... despite these nay sayers here, I'll always hope for a better tomorrow, and ill still vote in my local elections, and ill still take the 30 seconds to sign a change.org petition when it's for something I support.
signed.
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Thanks for the support. I don't usually jump on board with change.org but the ceo of T-Mobile is awesome. Yes T-Mobile coverage can't compare with Verizon or AT&T, but they are trying to change that. Obtaining frequencies is not easy or cheap. T-Mobile morals are correct, and that's why I support them. I personally have Verizon unlimited coverage, but I hate Verizon the company.
Sent from my SM-N915V
I think I had signed this petition back when it started. I've always thought overages were just fees they charged to give the CEO a nice bonus...
John Legere is one of the most obnoxious people of the current wave of "media hungry" senior executives. Crashing another company's client event? Fighting with Donald Trump on Twitter? He's running a multi-billion dollar corporation not pledging a frat.
I have no interest in aligning with T-Mobile but am grateful that in their quest for market share they've forced the entire industry to lower its profit margin which has benefitted me personally. With discounts I'm paying $90 a month for two phones on AT&T with 7GB for of data which I'm thankful to John for. It doesn't mean I ever want to be part of his circus though or deal with the challenges of all their high frequency spectrum.
I also moved from Cox to U-Verse recently and am saving a fortune on similar service because of my "wireless customer" buy-more-and-save discount from AT&T. Communication and content delivery is a sophisticated game of which wireless is only a small part. Only VZW and AT&T were smart enough to make investments in other related categories like Internet and TV to guarantee them some revenue diversity and to position themselves to capitalize on the IoT of things as it evolves. I wouldn't count AT&T and VZW out; they may not be the low price leaders but they aren't stupid either.
Seems like some people just don't understand.
The only reason ATT and VZ could invest in the internet was because they are the only companies that have access to the utilities that provide them other than the cable companies.
Traditional Telecom companies like ATT and VZ are government assisted monopolies even if someone wanted to invest in the internet they would have to request access to the public utilities that are literally managed by ATT/VZ biased government
Remember they bought out all the baby bells to build their monopoly they are not going to just let anyone walk into their territory.
The only threat to the telecoms is technically Google Fiber but that is only possible due to Google's popularity and economic power. If tmo or any competitor tries to encroach into the telecom giant's territory it would be red tape nightmare. And they will be stuck on some gov. inspector's desk for a decade until they get anywhere.
Even the largest share holder of t mobile thinks it's a failing company, http://www.computerworld.com/articl...stainable-while-legere-calls-it-nonsense.html
Att has won 4 out of 5 jd power awards for customer care in a row, t mobile has no stores to go to and a lack of caring customer care reps. Why back a company who doesn't care about you? They offer better deals? Yeah because they are failing, if I was gonna go out of business as a company id offer you the world to join my company for services too, once I'm back up and running the deals are gone and its business as usual. That's why att and Verizon aren't dropping prices on plans anymore, they saw what t mobile did, reacted and saw t mobile just kept throwing out more crazy deals and just shrugged and went about their own business. T mobile is a time bomb
If course t mobile has stores, I pass one almost every day.
The funny part in all this is that most T-mo subs would never have overages since they dont have any data coverage to go over with..
Hey John, how about less corny "pr stunts" and talking crap and worry about coverage..
thanitos said:
Even the largest share holder of t mobile thinks it's a failing company, http://www.computerworld.com/articl...stainable-while-legere-calls-it-nonsense.html
Att has won 4 out of 5 jd power awards for customer care in a row, t mobile has no stores to go to and a lack of caring customer care reps. Why back a company who doesn't care about you? They offer better deals? Yeah because they are failing, if I was gonna go out of business as a company id offer you the world to join my company for services too, once I'm back up and running the deals are gone and its business as usual. That's why att and Verizon aren't dropping prices on plans anymore, they saw what t mobile did, reacted and saw t mobile just kept throwing out more crazy deals and just shrugged and went about their own business. T mobile is a time bomb
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I don't care if they are a time bomb or not they forced at&t to do some changes and at&t forced verizon, if not for them I would never have the double data plan on my verizon plan.:good::fingers-crossed:
2swizzle said:
T-Mobile is doing an amazing job trying to give consumers what they deserve. Let's help continue to push AT&T and Verizon to do better... I've signed
http://androidandme.com/2015/04/new...end-a-message-to-verizon-and-att-on-overages/
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Blah blah blah, that's all I hear out of T-Mobile but their coverage doesn't improve in my area. I am VERY grateful for the pricing strategies they've introduced which forced ATT/Verizon to follow suit, means cheaper service for me. But the last time I compared ATT to T-Mobile the savings were minimal in exchange for a marked worsening of reception, no thanks.
2swizzle said:
T-Mobile is doing an amazing job trying to give consumers what they deserve. Let's help continue to push AT&T and Verizon to do better... I've signed
http://androidandme.com/2015/04/new...end-a-message-to-verizon-and-att-on-overages/
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John Legere is douche. T-Mobile won't last for too long until someone buys them out or just dies.