Hi every one.
I have a brand new S4 mini and I am pissed of because it reboots it self few times a day,sometimes 1-2,one day I had almost 20 reboots.
There is a saying in my country: how much money,that much music, and i am pissed because this phone costs almost 1000 dollars in my country and for that money it should be composing brand new simphonies
I try various solutions and before going to the store I would like to fix it my self if possible...and one more thing I don't want to break warranty by fixing it my self.
I ruled out this issues- faulty SIM(got a new one,same thing happens)
- SD card problem(with or without it it's the same)
- app related issues(it's the same with or without updating apps,was it on 4.2.2 or 4.4.2)
I don't have another battery so I can't test this one.
I also noticed that sometimes if app crashes(frezees) I don't have the force close dialogue,instead the phone reboots so I am thinking that this could be the problem.Is there a way to turn on force close dialogue?
The thing that pisses me the most is that on HTC wildfire S I could get it to work for 500+ hours without rebooting it my self,and on this one my record is 17 hours without reboot.
Thanks to everyone who will try to help me.
Kenny_cro said:
......and one more thing I don't want to break warranty by fixing it my self...
Click to expand...
Click to collapse
If you don't want to break your warranty, then go to service center with your phone to test and repair.
Other else there not to much to do but try to reflash your stock firmware with Odin (this don't break your warranty), and do a full wipe from recovery after.
R_a_z_v_a_n said:
If you don't want to break your warranty, then go to service center with your phone to test and repair.
Other else there not to much to do but try to reflash your stock firmware with Odin (this don't break your warranty), and do a full wipe from recovery after.
Click to expand...
Click to collapse
Yeah that's what I thought,I just tried if maybe anyone else is smarter than me and thought of something else to try before going to service center.
I tried with Odin already.Thanks anyway.
Kenny_cro said:
Yeah that's what I thought,I just tried if maybe anyone else is smarter than me and thought of something else to try before going to service center.
I tried with Odin already.Thanks anyway.
Click to expand...
Click to collapse
Its not about smarter, its about warranty and you don't want to loose it.
R_a_z_v_a_n said:
Its not about smarter, its about warranty and you don't want to loose it.
Click to expand...
Click to collapse
lets say i have his exact same problem and i dont care about the warranty what are my options
mightyillidan said:
lets say i have his exact same problem and i dont care about the warranty what are my options
Click to expand...
Click to collapse
Read 2 posts abovoe ...
...try to reflash your stock firmware with Odin (this don't break your warranty), and do a full wipe from recovery after.
Click to expand...
Click to collapse
Kenny_cro said:
Hi every one.
I have a brand new S4 mini and I am pissed of because it reboots it self few times a day,sometimes 1-2,one day I had almost 20 reboots.
There is a saying in my country: how much money,that much music, and i am pissed because this phone costs almost 1000 dollars in my country and for that money it should be composing brand new simphonies
I try various solutions and before going to the store I would like to fix it my self if possible...and one more thing I don't want to break warranty by fixing it my self.
I ruled out this issues- faulty SIM(got a new one,same thing happens)
- SD card problem(with or without it it's the same)
- app related issues(it's the same with or without updating apps,was it on 4.2.2 or 4.4.2)
I don't have another battery so I can't test this one.
I also noticed that sometimes if app crashes(frezees) I don't have the force close dialogue,instead the phone reboots so I am thinking that this could be the problem.Is there a way to turn on force close dialogue?
The thing that pisses me the most is that on HTC wildfire S I could get it to work for 500+ hours without rebooting it my self,and on this one my record is 17 hours without reboot.
Thanks to everyone who will try to help me.
Click to expand...
Click to collapse
What version of android you have? apparently you have the 4.4.2 Russian. this update have this problem. if you want install the 4.2.2 version you had before. or otherwise. install a modified stock 4.4.2 rom without that error. :good:
Duck1245 said:
What version of android you have? apparently you have the 4.4.2 Russian. this update have this problem. if you want install the 4.2.2 version you had before. or otherwise. install a modified stock 4.4.2 rom without that error. :good:
Click to expand...
Click to collapse
It's not Russian and same thing happens on 4.2.2 and 4.4.2
I returned the phone to the store,it returned from service but they haven't repaired it so i said that i don't want this phone anymore,i gave it back and demanded for a new one...now i'm waiting for a new one to come to my address this days
anyway, i think that there is a problem with kernel or something like that but it's up to the service to fix it not on me because it's a brand new phone
Kenny_cro said:
It's not Russian and same thing happens on 4.2.2 and 4.4.2
I returned the phone to the store,it returned from service but they haven't repaired it so i said that i don't want this phone anymore,i gave it back and demanded for a new one...now i'm waiting for a new one to come to my address this days
anyway, i think that there is a problem with kernel or something like that but it's up to the service to fix it not on me because it's a brand new phone
Click to expand...
Click to collapse
that good friend, is the problem of the device, the only good thing is that you brand new phone.
:Risa:
Related
I bought a Galaxy S Glide (I think the same as the Blaze) from an outlet in Hong Kong on import from Canada (on boot it says "Rogers" so I can assume it's from Canada).
After using it for a week it suddenly stopped using the network and said that I need a lock code.
I went back to the shop where I bought it and they said they couldn't do anything immediately and would I like a replacement, which seemed like a nice thing to do.
However, after a couple of days I notice a glitch on the screen happen a couple of times.
I refused to believe it was a big problem (because it was my new phone right!) within a week the screen started to totally crash to the point that it would freeze in the boot up process.
You can see a picture attached of how the screen looks after I managed to do a hard reset.
When it starts to go like this, you cant do anything with it.
The guy at the shop wont change it or refund it, he claims I dropped it.
Samsung Hong Kong don't support it because it's from Canada and the only shop that knows what to do with it is the guy that sold it to me.
I'm taking the guy to the small claims court, but I'd rather have a fixed phone.
Any ideas please?
Thats happen to me, is a problem with the roger version. Everything in internet say the problem is hardware, but now mines works perfect. So, is like a bug in the rogers, maybe hardware problem, but if can be fixed with software i dont think so.
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
links
lorddavid said:
........... problem with the roger version. Everything in internet say the problem is hardware, but ..............
Click to expand...
Click to collapse
I have searched for more information about this problem, but couldn't find anything, do you have any links to anything?
Thanks again for your help.
they dont say exactly, but if you see users with similar problem, they have rogers version, at least all the user that i see with this problem.
Just do what i say, install ICS; and the problem will solve.
Follow this http://www.theandroidsoul.com/andro...ich-update-for-att-captivate-glide-i927uclg9/ for installing the one click.
Sent from my SGH-I927 using xda app-developers app
lorddavid said:
Thats happen to me, is a problem with the roger version. Everything in internet say the problem is hardware, but now mines works perfect. So, is like a bug in the rogers, maybe hardware problem, but if can be fixed with software i dont think so.
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
Click to expand...
Click to collapse
I strongly doubt this, that looks and sounds like a hardware fault. But hey, if there's no warranty option, you've got nothing to lose...
-E- FWIW, I would boot it into download mode, and let it sit on that screen for an hour. Then plug it into your computer and make sure Odin sees it. If it hangs while in download mode DO NOT FLASH ANYTHING. You REALLY don't want your phone to hang mid-bootloader-flashing, that's an automatic fullbrick...
roothorick said:
I strongly doubt this, that looks and sounds like a hardware fault. But hey, if there's no warranty option, you've got nothing to lose...
-E- FWIW, I would boot it into download mode, and let it sit on that screen for an hour. Then plug it into your computer and make sure Odin sees it. If it hangs while in download mode DO NOT FLASH ANYTHING. You REALLY don't want your phone to hang mid-bootloader-flashing, that's an automatic fullbrick...
Click to expand...
Click to collapse
That was all say, but, in odin my glide never freeze, only freeze while booting or charging too. But not in odin. And right now is working without any screen freeze.
lorddavid said:
users with similar problem, they have rogers version, at least all the user that i see with this problem.
Click to expand...
Click to collapse
So you have seen others with this problem? Where have you have seen these?
lorddavid said:
Just do what i say, install ICS; and the problem will solve.
Click to expand...
Click to collapse
Can this be rolled back ?
hkcharlie said:
So you have seen others with this problem? Where have you have seen these?
Can this be rolled back ?
Click to expand...
Click to collapse
If the device is no more under warranty, I would say trying this would not harm the device anymore. Also this is a samsung released update so nothing unofficial about it.
Sent from my SGH-I927 using xda app-developers app
if you search in internet about freeze problem in glide you will see. Can be roll back with odin. But, if you have no warranty on your device, you dont have nothing to lose, and much to win if the problem solve
My brother had this same problem on his glide (bought at newegg). I got him to install galaxym unlock (galaxsim? Something like that), and you purchase an inapp unlock for $3, and it runs, reboots your phone and you regain unlock. They claim its permanent. So far my brother didnt get locked again.
Is cheap, fast and you can also see in the reviews that there are more glides that used it and worked.
Hope this helps!
Sent from my SGH-I927 using Tapatalk 2
luquiyahni said:
My brother had this same problem on his glide (bought at newegg). I got him to install galaxym unlock (galaxsim? Something like that), and you purchase an inapp unlock for $3, and it runs, reboots your phone and you regain unlock. They claim its permanent. So far my brother didnt get locked again.
Click to expand...
Click to collapse
This helped with the frozen screen as shown in the picture?
thats for unlock, is possible that your phone will lock again when update to ICS. my phone was too from newegg and is rogers, thats why i say is a problem with rogers version.
Do what i tell you, you have nothing to lose
lorddavid said:
thats for unlock, is possible that your phone will lock again when update to ICS. my phone was too from newegg and is rogers, thats why i say is a problem with rogers version.
Do what i tell you, you have nothing to lose
Click to expand...
Click to collapse
Thanks for thinking about my problem, but this solution misses one very big point, the phone that was locked was changed for the phone that has a screen that doesn't work.
I do not have the locked phone any more.
probably will lock again after you flash ICS via odin, thats happen to me. Is not a screen problem, again, if you want to try to solve, do what i say before.
I have the exact same problem, was just about to post in the other thread about this: http://forum.xda-developers.com/showthread.php?t=1953672
Bought my phone from Amazon US marketplace about a month ago (but live in the UK), and suddenly the phone did that on start up one day. However, I agree with lorddavid, it is not a hardware fault as it does not freeze in download mode. Samsung service centres won't repair as it does not have a UK warranty, and although I can get a refund by returning I would rather have a working phone.
lorddavid said:
If you flash ICS with superoneclick (will remove rogers bootscreen) the problem will be fixed, of course you can flash it with a tar image with odine and will have the rogers bootscreen too. With that the phone will work again.
Click to expand...
Click to collapse
Was very happy to read this, seems like I'll have to try it. Have been putting it off as it will wipe my phone which I did not want to do just yet - I have a lot of photos and clips which I can't exactly back up as it does not boot normally. Really annoying. Any way to access these/back up before flashing?
And another question, that ICS update is the first leaked one which carried a few bugs (as did the official UCLH2 one) - can I install the fixed UCLJ3 straight away? And do I need a rooted phone in the first place? In Rawr0w0's initial post it seems to suggest I do. Sorry for all the questions, and thanks in advance.
dont remember, i think is the UCLH2, and i think that there was a odin flashable of the latest version (with bug fixes), you can try that (but dont know where download it :/ )
Do you have the photos in your internal storage? i think if you flash with one click, it will delete it, but if you flash the firmware via odin, it doesnt delete it (but i am not 100% sure)
And no, you dont need root to install roms via odin
This is UCLH2 without one click
http://androidromupdate.com/2012/09...-firmware-upgrade-official-kiesota-stock-rom/
And here is the latest version with bug fixes (like keyboard light)
http://androidromupdate.com/2012/11/10/i927uclj3-new-ics-4-0-4-for-samsung-sgh-i927-captivate-glide/
These are the officials. But the second link i never try it to flash because when i has the problem there wasnt that version
Thanks, yeah that's where I was getting the files from, I'll try it tonight, will probably go for the second link, the UCLJ3 rom.
lorddavid said:
And here is the latest version with bug fixes (like keyboard light)
These are the officials. But the second link i never try it to flash because when i has the problem there wasnt that version
Click to expand...
Click to collapse
YES WAHOO!! My phone works! Thank you for the advice! I mainly got it from the other thread but without having read your attempt at flashing I would never have tried it - I'm so happy! I managed to make a back up and copy my media via CWM anyway, but everything was still on there including all my texts and whatsapp messages, and now I have ICM 4.04 too!
Phew I thought I would have to send it back, get a refund and order another one which is a massive pain and lose everything on my phone.
Hkcharlie, you need to try this!
lyricalwax said:
YES WAHOO!! My phone works! Thank you for the advice! I mainly got it from the other thread but without having read your attempt at flashing I would never have tried it - I'm so happy! I managed to make a back up and copy my media via CWM anyway, but everything was still on there including all my texts and whatsapp messages, and now I have ICM 4.04 too!
Phew I thought I would have to send it back, get a refund and order another one which is a massive pain and lose everything on my phone.
Hkcharlie, you need to try this!
Click to expand...
Click to collapse
thats cool Enjoy the phone, is a great phone
Hi all,
First of all i would like to inform you that this is my first ever post on this forum... or any other forum for that matter. I have an issue on my mobiel device.
This morning I installed original firmware update on my samsung galaxy note 2.
The menu and back buttons have stopped working ever since I installed the official android 4.3 firmware update.
Other than this issue I have not yet encountered any other problems.
Can any one help or give suggestion on how I can fix this issue? And thus make the device's buttons work again?
Thanks alot
Try factory reset than report if problem still occurs...
buttons are not working
ubabic said:
Try factory reset than report if problem still occurs...
Click to expand...
Click to collapse
Also i have same problem. After 4.3 update via OTA my phones buttns are not working. I tried factory reset from setting and from recovery menu but it didn' t make sense. After that i tried to reinstall update from kies also it is not sense. Could you help us please. My phone has United Arab Emirates rom
I think i'm going to send the phone to service for repairs.
By the way i might try to flash 4.3 via ODIN, do you think it may cause any problems or trigger knox counter.
Can you please advise?
clevent said:
I think i'm going to send the phone to service for repairs.
By the way i might try to flash 4.3 via ODIN, do you think it may cause any problems or trigger knox counter.
Can you please advise?
Click to expand...
Click to collapse
Official firmware flashing doesn't trigger knox counter
dear all;
I reflash the official 4.3 rom via odin, but capacitive buttons still not working.
Could you help me urgently for this reason?
helpppppppppp
55845535225
we didn't find any solution for this and nobody help me
pawlu88 said:
Hi all,
First of all i would like to inform you that this is my first ever post on this forum... or any other forum for that matter. I have an issue on my mobiel device.
This morning I installed original firmware update on my samsung galaxy note 2.
The menu and back buttons have stopped working ever since I installed the official android 4.3 firmware update.
Other than this issue I have not yet encountered any other problems.
Can any one help or give suggestion on how I can fix this issue? And thus make the device's buttons work again?
Thanks alot
Click to expand...
Click to collapse
First i tried to flash with another official rom via ODIN, but nothing change, after that i tried to flash with leakage rom for return to 4.1.2 but my phone gave DEVICE UNSUPPORTED error.
Could anybody help me for my problem
Once u get the official, u will get the bootloader as well.
With the new bootloader, u r unable to downgrade in a normal way via odin.
But I did few updates on several N7105 through OTA, and nver got problems with capacitive touch.
Sent from SM-N9005 with xda-app
ring samsung
I was going to say do a factory reset but that was mentioned above. before I take my phone ever to Samsung service center call Samsung tech support in your country. when I first got into rooting my phone and modifying it I got into a few small problems such as yourself and I posted on forums but did not have the patience to wait so I ring Samsung and speak to tech support and always got the problem fixed. give it a go, you got nothing to loose
shotgun1976 said:
I was going to say do a factory reset but hat was mentioned above. before I take my phone ever to Samsung service center call Samsung tech support in your country. when I first got into rooting my phone and modifying it I got into a few small problems such as yourself and I posted on forums but did not have the patience to wait so I ring Samsung and speak to tech support and always got the problem fixed. give it a go, you got nothing to loose
Click to expand...
Click to collapse
Yes you are correct but in my country warranty system is different. My phone has other companies warranty. So when i call them they said sent yiur phone to our service. But i think they are not very experience for this issue and they can say this is customer mistake your phones buttons get a damage. Therefore i m sure this is software problem and i m waiting an answer from here. If nobody can find a solution for my problem as a last solution i should sen my phone to service
Up
clevent said:
Up
Click to expand...
Click to collapse
Have you tried wiping the cache?
devcon69 said:
Have you tried wiping the cache?
Click to expand...
Click to collapse
yes i tried but problem continue 10 days ago sent my phone to service and i m waiting service answer
Hey guyz....I have the same problem....got my update throw OTA the menu and back buttons didnt work tried flashing throw pc odin, mobile odin and anything u could imagine and didnt work.....downgraded to 4.1.2 rooted thats the only solution right now for the buttons to work.....I hope its fixed soon....please if u find anything dont hesitate to post thank u so much
P.s. : my note 2 running UAE XSG
Have a nice day
I can't download the 4.1.2 official ROM
I tried to download the brazilian rom ZTO at sammobile, but the rom is too big for free download at terafiles... A torrent address could help me so much...
Hi all
Service send my phone and buttons are working. But they downgrade my phone to4.1.2 and update section is deactive, know has a flag
After that i tried to install other 4.3 roms custom or stock but when i installed, i saw same button not working problem.
And also tried 4.4 rom but buttons are working. I think my phone has some problem about 4.3 system.
Now i want to use ditto or like that rom but i see same problem in these roms, could you give me some advice about solution of this problem
clevent said:
Hi all
Service send my phone and buttons are working. But they downgrade my phone to4.1.2 and update section is deactive, know has a flag
After that i tried to install other 4.3 roms custom or stock but when i installed, i saw same button not working problem.
And also tried 4.4 rom but buttons are working. I think my phone has some problem about 4.3 system.
Now i want to use ditto or like that rom but i see same problem in these roms, could you give me some advice about solution of this problem
Click to expand...
Click to collapse
Try this app, it will not fix the problem but will enable you to use the phone without problems. You may even do so with minimal loss of display space by making buttons overlay the actual display and making them semi transparent.
mat9v said:
Try this app, it will not fix the problem but will enable you to use the phone without problems. You may even do so with minimal loss of display space by making buttons overlay the actual display and making them semi transparent.
Click to expand...
Click to collapse
Thanks for your reply, but i do not like this kind of buttons.
I want to solve my problem with any software correction. Because it seems only 4.3 os problem and if i don' t find any solution for 4.3 i will wait kitkat updatefor note 2
So A new update for HTC sense came out this morning. And now my phone refuses to connect to wifi I already reset it through the soft ware then I did a Hard reset using the power button and still. Won't connect to a wifi help????
Also the device is now never able to mount and make the storage accessible
M1keILL said:
So A new update for HTC sense came out this morning. And now my phone refuses to connect to wifi I already reset it through the soft ware then I did a Hard reset using the power button and still. Won't connect to a wifi help????
Also the device is now never able to mount and make the storage accessible
Click to expand...
Click to collapse
You are not even close to being bricked.
You'll have to give me more information if I'm going to be able to help you. I assume you're rooted. Are you running a custom ROM or stock? Custom recovery? Have you updated your firmware by flashing a file?
When did you first notice you didn't have wifi? Did you do any mods around that same time?
Don't worry dude, we'll get this fixed.
xunholyx said:
You are not even close to being bricked. .
Click to expand...
Click to collapse
Yeah I don't know where these guys get their definition of "bricked" from. Phone still works but no wifi "BRICKED!!!". As far as I'm concerned a device is "bricked" if it's about as useful as a "brick" in other words, it ain't doing sh!t. You can only use it to keep the door from slamming shut, or as a paper weight.
Completely dead = Bricked
Can go into recovery/bootloader = Not even close to anything related to any "brick"
BerndM14 said:
Yeah I don't know where these guys get their definition of "bricked" from. Phone still works but no wifi "BRICKED!!!". As far as I'm concerned a device is "bricked" if it's about as useful as a "brick" in other words, it ain't doing sh!t. You can only use it to keep the door from slamming shut, or as a paper weight.
Completely dead = Bricked
Can go into recovery/bootloader = Not even close to anything related to any "brick"
Click to expand...
Click to collapse
Not rooted nothing custom. I am bone stock sprint htc one m8. It gave me a prompt to update sense then it stopped working
M1keILL said:
Not rooted nothing custom. I am bone stock sprint htc one m8. It gave me a prompt to update sense then it stopped working
Click to expand...
Click to collapse
That is super weird dude. I would call your service provider or HTC. If you call them on a landline, they can probably push a fix directly to your phone. If you don't have a landline, they will guide you through the steps to fix it.
If it is having issues when it is unmodded and because of an OTA, you don't want our advice. You would have to modify your phone and void your warranty.
There may be/probably is a solution that someone here has that will fix it, but your best bet with 100% stock is to go to the source for a fix.
Good luck buddy!
xunholyx said:
That is super weird dude. I would call your service provider or HTC. If you call them on a landline, they can probably push a fix directly to your phone. If you don't have a landline, they will guide you through the steps to fix it.
If it is having issues when it is unmodded and because of an OTA, you don't want our advice. You would have to modify your phone and void your warranty.
Good luck buddy!
Click to expand...
Click to collapse
Alright thanks i'll try tomorrow then
M1keILL said:
Alright thanks i'll try tomorrow then
Click to expand...
Click to collapse
Let me know how things go. You can quote me here (so I get a notification), or send me a PM. I'm interested in hearing about your results and the fix, in case anyone else on this forum comes across these same problems.
xunholyx said:
That is super weird dude.
If it is having issues when it is unmodded and because of an OTA, you don't want our advice. You would have to modify your phone and void your warranty.
!
Click to expand...
Click to collapse
I've seen a couple cases of OTA killing WiFi lately. Most of us are used to seeing broken WiFi as a result of flashing a custom ROM and outdated firmware, so yes its a bit odd to see it after an official OTA.
I agree, that aside from trying a factory reset, the OP shouldn't tinker with a phone that is stock and still on warranty. Just contact your warranty department for a repair/replacement.
---------- Post added at 11:30 AM ---------- Previous post was at 11:29 AM ----------
M1keILL said:
I already reset it through the soft ware then I did a Hard reset using the power button and still.
Click to expand...
Click to collapse
"Reset" or even "hard reset" is a bit vague. Did you do a factory reset to delete user data, or just rebooted the phone? Factory reset will sometimes clear up random bugs after an OTA.
Sprint has basically said that they don't know what's wrong with it and I need to send it to them.
M1keILL said:
Sprint has basically said that they don't know what's wrong with it and I need to send it to them.
Click to expand...
Click to collapse
For a stock device (not modded) if you've tried a factory reset, and the issue persists, they I would agree that warranty service is the best solution.
Hello,
i have the same issue as described in the thread below and shown in this video ==> https://vid.me/NGc5
== > http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=41205&extra=page=1&page=1
i have been suffering from same issue since the .90 update, i tried flashing the 1.1GB file using adb which didn't solve the issue along with the yesterday update
anyone having the same problem?
i want to flash the older .63 version, but using adb it says that it can't flash older version than the current version , anyone can help with that ?
@Asus_USA
any info please
I downgraded the rom to a version from July, yet the same issue persist
Seems like a member mentioned somewhere else that the. 90 update might have broken some hardware using code that is not reversible
Waiting for any feedback from Asus
Sent from my GT-N7000 using Tapatalk
That's actually a screen or onboard video issue.... I see this on laptops all the time
Frankenberrie said:
That's actually a screen or onboard video issue.... I see this on laptops all the time
Click to expand...
Click to collapse
the weird thing that it only happened after the .90 update and several users are reporting it
And some software works fine, like whatsapp where the screen is normal while inside it
Sent from my GT-N7000 using Tapatalk
more users are reporting the same issue on the zentalk forum, good luck all avoiding this
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
@ASUS_Khang
can you please confirm that this is a software issue that will be solved through an update and not a hardware failure ?
AhmadOkda said:
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
Click to expand...
Click to collapse
I am also having this SAME issue ! I have unlocked my bootloader, root access, and flashed the 2.40.97 update again, I tried downgrading, it won't let me install and lower update over an higher one. and I can't get twrp recrovery to stay after the flash, it always goes back to the stock recovery. Also I know whats causing the problem. it's the Auss / powered by intel animated screen , First you have the Asus splash screen, Then the Animated Asus / Intel animation Then the boot animation screen. after unocking my bootloader, and changing the boot animation. I can tell you for sure, the Asus / Intel animation that is causing the issue !. I don't know where this animation is stored on the phone, if anyone knows. maybe we can restore of get rid of it. Anyway my phone is pretty much useless right now, can't use the keypad on the call screen, and can't even see the bottom half of the phone, IT's NOT a hardware problem. like some people have said. it's that dam Asus / Intel animation at starup.
I tried downgrading (using fastboot and abd) to every available firmware and nothing solved this problem
IMHO I think that the 90 upgrade triggered a bug while flashing boot partition
Sent from my GT-N7000 using Tapatalk
UPDATE.. I was able to install cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 Using Windroid UIniversal Android toolkit. and it worked. and TWRP also the recovery.
Unlocked bootloader, rooted phone, installwd TWRP. Flashed boot, droidboot, with WW. 2.12.40.09 Z00A Then installed cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 . The screen problem IS still there ! \ Anyone else have any ideas ? ~ Travis
My phone (ZE551ML) developed the same issue. When flashing back to stock didn't work, I sent it in for an warranty RMA. A part was replaced and the phone sent immediately back. Not a word to me about the unlocked bootloader. Just make sure if you send it in, that you state you did flash attempt flashing to stock, and make sure the phone is as close to stock as you can get. Factory reset the phone and go.
I tried last week 3 times I got an RMA & then an advanced RMA and i'm getting the run around from them. they even had the hold of 344.00 on my checkings account to the advanced RMA and then THEY canceled the RMA and everytime I talked to them 3 different customer support people then said " sorry we're updating our systems call back tomorrow. " I got told that 3 times and I've called 4 times. the phone is pretty much useless at the moment.
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
ArmchairWizard said:
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
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...This is the Hardware model# of the whole device, not just a part inside , buy a new phone and you have this yourself !
At least for those in Canada, here a short review for my "advanced replacement" experience:
I used the Chat on their website to get a RMA#, then got a confirmation email with a sort of howto. They mentioned to use Fedex or UPS to send the defective device in and noted not to long to wait to do this otherwise the hold on my creditcard... you know! So i sent the package 3 days later with UPS, cost me a bit over CA$60 with insurance and tracking.
Just the other day i got email from Purolator (a Canada only parcel service) to print a return sticker. No one from ASUS mentioned this to me - $60 wasted
The replacement phone came also with Purolator, ASUS emailed me a tracking# but NOT wich carrier they used. Cost me a few hours and a couple phone calls to find out and re-route the package to my workplace.
ASUS did not use a original case, just a folded carton as they stated the replacement would be a new device. In case i decide to sell the phone i don't have original carton
Start to install all my usual App's etc. found that the phone does not receive any GPS signals, so it seems i changed a not usable screen into a not working GPS
For me, this was my last ASUS for a very long time!
Finally got my Advanced RMA going. can't wait to get a working phone, as soon as I do. Going root & unlock bootloader and install CM 12.1 I'm DONE with ASUS's bloatware ! ~ T
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
jeisenhart34 said:
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
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I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
Rattraps123 said:
I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
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I contacted Asus and I have to send my phone in. If you haven't dropped your phone, Asus will overnight you a new one for $25. I dropped my phone so they will repair it free of charge if the damage from the drop isn't what caused the issue. Otherwise I'm going to have to pay.
Hello dudes. My G3 shutdown or reboots randomly.What i've seen it might be faulty battery.
So i bought new original one and guess what...Same problem :/
Any ideas how to fix this ? It's completely random so im worried when i RMA it. It didnt happen and they will send it back without doing sh*t.
What's the current software revision, and have you already tried a factory reset?
redduc900 said:
What's the current software revision, and have you already tried a factory reset?
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It happened me first time on Cloudy.So i thought it's cloudy.Then i moved to stock V20t (no root) and it's the same.
I'm also experiencing same issue.. And bought a new battery..im not rooted..it can be really annoying
candyman993 said:
I'm also experiencing same issue.. And bought a new battery..im not rooted..it can be really annoying
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Hmm what's your software version ? maybe it's the last update ! We'll see on Marshmallow
i knowwhen i flash custom kernals and start tweakin em m8ne starts random reboots but as soon as i fla$h stock kernal fixed. i know sometimes a factory reset can fix the issue sometimes a rogue app is to blame
TheMadScientist420 said:
i knowwhen i flash custom kernals and start tweakin em m8ne starts random reboots but as soon as i fla$h stock kernal fixed. i know sometimes a factory reset can fix the issue sometimes a rogue app is to blame
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Is there any tool which can help me find exact issue ?
maybe something like titanium backup where u can freeze apps individualy probly take some time depending on how many apps u got
This is my software ect
TheMadScientist420 said:
maybe something like titanium backup where u can freeze apps individualy probly take some time depending on how many apps u got
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I dont have that many apps. But after Marshmallow comes out i'll try 1 week only with default apps and we will see if this happen again.
@candyman993 Hmm little different version (thats probably because i have international d855) but Kernel is the same.
What do you guys think ? Can i RMA phone because of this issue or nope ?