No service but able to connect to data network - One (M8) Q&A, Help & Troubleshooting

Hi guys,
Recently I started having problems with my HTC One M8, it had GPE for a week and then, suddenly, the phone was not able to receive or made calls/texts but the data network works fine (LTE or 3G without problems). I did try flashing a few roms, went back to stock without any luck at all.
Anyone had this problem? Is there any way to fix this?
Thanks a lot.

Blacklisted?

Do you have no signal on your status bar?
Sent from HTC One m8, or maybe not anymore

SaHiLzZ said:
Blacklisted?
Click to expand...
Click to collapse
I hope not, got the pone from Amazon.

mr.loverlover said:
Do you have no signal on your status bar?
Sent from HTC One m8, or maybe not anymore
Click to expand...
Click to collapse
No signal bars, the mobile data indicator works fine

feleir said:
No signal bars, the mobile data indicator works fine
Click to expand...
Click to collapse
Enabling and disabling flight mode helps?

mr.loverlover said:
Enabling and disabling flight mode helps?
Click to expand...
Click to collapse
Nop , neither flash radio firmware.

feleir said:
Nop , neither flash radio firmware.
Click to expand...
Click to collapse
Ok, then try warranty.

feleir said:
Hi guys,
Recently I started having problems with my HTC One M8, it had GPE for a week and then, suddenly, the phone was not able to receive or made calls/texts but the data network works fine (LTE or 3G without problems). I did try flashing a few roms, went back to stock without any luck at all.
Anyone had this problem? Is there any way to fix this?
Thanks a lot.
Click to expand...
Click to collapse
Hi @feleir, did you manage to get this problem resolved? Reason I am asking is I have recently purchased a used HTC One m8, presumably UK variant, and it has had the same issue. Please let me know. Thanks

Related

suddenly no signal

Hi all,
A few days ago a friend of mine found a Wildfire S with an already stopped sim.
He then put in his sim and it was working perfectly, all connections available.
Suddenly after about 5 days of usage, it lost signal to the network provider but wifi and bluetooth still work.
Any help pls?
Agiusliswed said:
Hi all,
A few days ago a friend of mine found a Wildfire S with an already stopped sim.
He then put in his sim and it was working perfectly, all connections available.
Suddenly after about 5 days of usage, it lost signal to the network provider but wifi and bluetooth still work.
Any help pls?
Click to expand...
Click to collapse
Has your friend tried doing a factory data reset?
Phone has probably been reported lost or stolen and normally the network that the phone was reported to would block it straight away, then they send the blocked imei number to the rest of the networks in that region and eventually it will be totally blocked on all networks.
At least in the uk its what would happen and it could work for a week or two until the networks update their database and add the imei.
This sounds like your issue, but I could be wrong.
Thrawed said:
Has your friend tried doing a factory data reset?
Click to expand...
Click to collapse
yes done but to no avail
Yes. I had the same issue with a phone I got from cex as a Christmas present.
Sent from my Desire HD using xda premium
neiko said:
Yes. I had the same issue with a phone I got from cex as a Christmas present.
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
And did you manage to solve it?

No 3g and hsdpa since yesterday on my hox

I recognized yesterday night that my hox habe no signal. I checked everything. New sim. Other operator etc.
The hix is temporarely in the gsm network of my operator. At home i have no gsm network only 3g. So whem i am at home i have no signal.
I made a network search with the hox and the device shows me only gsm networks. Whem i go to settings mobile network and then network modus and when i try to choose only wcdma then the hox have absolutely no network.
Only in the gsm modus i have signal.
Can anybody help me. And sorry for my bad english.
Try this:
https://play.google.com/store/apps/details?id=com.hkbluepen.mddjoy.Switch3G
And check if the 4th entry is set to "wcdma/gsm auto"
Gesendet von meinem HTC One X mit Tapatalk 2
kizax said:
I recognized yesterday night that my hox habe no signal. I checked everything. New sim. Other operator etc.
The hix is temporarely in the gsm network of my operator. At home i have no gsm network only 3g. So whem i am at home i have no signal.
I made a network search with the hox and the device shows me only gsm networks. Whem i go to settings mobile network and then network modus and when i try to choose only wcdma then the hox have absolutely no network.
Only in the gsm modus i have signal.
Can anybody help me. And sorry for my bad english.
Click to expand...
Click to collapse
Have you got another device for checking? Put the SIM into another device for checking wether it goes there or not. Second, call your provider. Most of the time its something wrong with provider network.
Since your device is able to get mobile network in certain areas, it is most probably a provider problem.
I hope it helps!
Greetings
putti71 said:
Have you got another device for checking? Put the SIM into another device for checking wether it goes there or not. Second, call your provider. Most of the time its something wrong with provider network.
Since your device is able to get mobile network in certain areas, it is most probably a provider problem.
I hope it helps!
Greetings
Click to expand...
Click to collapse
Thanks for the post.
I have put the simcard in my iphone and i am ob the same place, i have 3g on the iphone.
Sent from my HTC One X using XDA
kizax said:
Thanks for the post.
I have put the simcard in my iphone and i am ob the same place, i have 3g on the iphone.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Then, I think, a fresh install would be the best. Either superwipe or factory reset
putti71 said:
Then, I think, a fresh install would be the best. Either superwipe or factory reset
Click to expand...
Click to collapse
Hmmmm ok Thanks a lot.
Sent from my HTC One X using XDA
Got exact same problem here. Thought I was the only one. Weird enough only at my home. Inside a radius of 200 meters.
Factory reset doesn't work, New sim doesn't work, flashing custom rom doesn't work. APN settings checked and they were ok.
I contacted my provider to see if the problem on their side. Because I have the problem only at home.
Will keep you updated as soon I know more about it.
@edit:
When the problem first encountered here, I used a tool called "Shark" and "Shark Viewer" to capture my network traffic. Sites and apps are responding back, but the packets that I get were 0 in size. They were almost all empty, only the Google Talk app was able to send packets which actually contains data.
Today i will change my handset in a new one. Them i will test it again with the same simcard on the same place. I will update here.
kizax said:
Today i will change my handset in a new one. Them i will test it again with the same simcard on the same place. I will update here.
Click to expand...
Click to collapse
Any news in this. I have the same problem, and im beginning to think my phone might be defect?
Same here, i woke up without data connection, simply turrning phone to fligt mode and back fixed it. But its weird really weird
I think this is some software issue not H/W , anyone with the same problem ?
Me too, this is weird, think its a bug or has anything to do with the new update that I didn't get?
Sent from my HTC One X using XDA
Grooby said:
Same here, i woke up without data connection, simply turrning phone to fligt mode and back fixed it. But its weird really weird
I think this is some software issue not H/W , anyone with the same problem ?
Click to expand...
Click to collapse
Did u have wifi on or only mobile data?
Also, what time did this happen?
Only 3g, it happen at night today
Grooby said:
Only 3g, it happen at night today
Click to expand...
Click to collapse
I figured it had to be night time lol
Take a look at the thread below and the posts by mikeyxda.
http://forum.xda-developers.com/showthread.php?t=1590884&page=30
If u have rooted ur phone u have a fix.
Otherwise u have to wait for HTC to bring a fix via OTA.
Chances are this problem always existed for you and others from the beginning but you just didn't notice it because it is very scenario-specific.
Phone must be OFF the charger and it only happens at night times (12am-7am or something like that) to BOTH wifi and mobile data...
Hope this helps some
Oh lol that happens on almost every phone Wtf. Just reboot... Really!
Sent from my HTC One X using Tapatalk 2
Just rebooted and its gone! Just like you said lol.
Sent from my HTC One X using XDA
I just noticed that after OTA update the 3g is shutting down when screen is off! anyone noticed that?
Grooby said:
I just noticed that after OTA update the 3g is shutting down when screen is off! anyone noticed that?
Click to expand...
Click to collapse
DanteGR said:
I figured it had to be night time lol
Take a look at the thread below and the posts by mikeyxda.
http://forum.xda-developers.com/showthread.php?t=1590884&page=30
If u have rooted ur phone u have a fix.
Otherwise u have to wait for HTC to bring a fix via OTA.
Chances are this problem always existed for you and others from the beginning but you just didn't notice it because it is very scenario-specific.
Phone must be OFF the charger and it only happens at night times (12am-7am or something like that) to BOTH wifi and mobile data...
Hope this helps some
Click to expand...
Click to collapse
10 chars
Sent from my HTC One X Quad-core Beast

[Help] No internet N7105

Hey everyone,I have an International N7105 on EE (UK)
Been running fine since I've had it and have been running some different roms.
Today I haven't been able to use mobile data, does anyone know of any problems with the network,or is it me?
I have signal, can make calls and send texts but no internet. Checked apn settings a million times and tried formatting and re-flashing my rom
The next step is reverting back to stock, but I was hoping there might be an easier solution.
Any help would be great,thanks
This may sound stupid but have u turned mobile data off? Have you run out of data from EE i dont know how it works when you hit your limit with them, my friend is on ee just checked his phone seems fine,
Sent from my GT-N7105 using Tapatalk 4 Beta
E_Goldstein said:
This may sound stupid but have u turned mobile data off? Have you run out of data from EE i dont know how it works when you hit your limit with them, my friend is on ee just checked his phone seems fine,
Sent from my GT-N7105 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Got about 700mb left haha, data is enabled.
I've just flashed back to stock via odin so I'll see how it goes.
Zibbsy said:
Got about 700mb left haha, data is enabled.
I've just flashed back to stock via odin so I'll see how it goes.
Click to expand...
Click to collapse
from Twitter mate
EE ‏@EE 20m
Sorry about the intermittent problems with data on 4GEE today – we’re working hard to get superfast speeds back up for everyone right now
E_Goldstein said:
from Twitter mate
EE ‏@EE 20m
Sorry about the intermittent problems with data on 4GEE today – we’re working hard to get superfast speeds back up for everyone right now
Click to expand...
Click to collapse
what is my life :'(
at least I have my nandroid
That being said, I had no internet at all, not even 3g? hmmm
Zibbsy said:
Hey everyone,I have an International N7105 on EE (UK)
Been running fine since I've had it and have been running some different roms.
Today I haven't been able to use mobile data, does anyone know of any problems with the network,or is it me?
I have signal, can make calls and send texts but no internet. Checked apn settings a million times and tried formatting and re-flashing my rom
The next step is reverting back to stock, but I was hoping there might be an easier solution.
Any help would be great,thanks
Click to expand...
Click to collapse
in about device.does it say:baseband unknown?
If yes just flash modem zip
Go to google type ee internet setup and send yourself the internet settings I had this problem im in UK and I have to do it sometimes to get internet back hope this helps
Sent from my SAMSUNG-SG-N7105 lte using XDA Premium 4 mobile app

Trouble making calls

Hi. I just upgraded my phone and my wife's phone to official T-mobile 4.3. I rooted my phone using No Tripping Flash counter image. Everything works fine until phone looses the signal and after that I need to reboot phone to make calls, if I don't reboot it just ending calls immediately after I dial. My wife is having same issue with her phone. Anybody know how to resolve this issue?
Igor977 said:
Hi. I just upgraded my phone and my wife's phone to official T-mobile 4.3. I rooted my phone using No Tripping Flash counter image. Everything works fine until phone looses the signal and after that I need to reboot phone to make calls, if I don't reboot it just ending calls immediately after I dial. My wife is having same issue with her phone. Anybody know how to resolve this issue?
Click to expand...
Click to collapse
What is your Current Baseband ? Can you try after factory reset ?
I am ok with doing factory reset on my phone since it is rooted and I have Titanium Back up but my wife won't agree to it.
See if after Factory Reset AND without restoring Titanium, are you able to make calls just fine ? If yes we'll find ways for your wife.
EDIT - Try My Backup Pro for your wife in the absence of Root.
Perseus71 said:
See if after Factory Reset AND without restoring Titanium, are you able to make calls just fine ? If yes we'll find ways for your wife.
EDIT - Try My Backup Pro for your wife in the absence of Root.
Click to expand...
Click to collapse
I will try it tonight and let you know
I did hard reset and same thing. At some point I can't make calls, my phone as soon as I dial it ends calls. Any ideas?
Check IMEI under Settings > About
Perseus71 said:
Check IMEI under Settings > About
Click to expand...
Click to collapse
What about IMEI? it is there under status.
Igor977 said:
What about IMEI? it is there under status.
Click to expand...
Click to collapse
Does it match to what you have on the label behind the battery ?
Perseus71 said:
Does it match to what you have on the label behind the battery ?
Click to expand...
Click to collapse
It is same IMEI behind battery and in the settings. I think problem is phone loosing the signal and can't automatically find it. Sometimes instead of restarting it I put my phone in airplane mode and take it off so I push it to find signal.
Igor977 said:
It is same IMEI behind battery and in the settings. I think problem is phone loosing the signal and can't automatically find it. Sometimes instead of restarting it I put my phone in airplane mode and take it off so I push it to find signal.
Click to expand...
Click to collapse
Have you tried different Modem per my previous advice ?
Perseus71 said:
Have you tried different Modem per my previous advice ?
Click to expand...
Click to collapse
I haven't, will try tonight.
Tried UEMJ4 and I didn't have any signal so flashed UEMJC
Replaced SIM card and still experiencing same issue. What else could I try?
Igor977 said:
I haven't, will try tonight.
Tried UEMJ4 and I didn't have any signal so flashed UEMJC
Click to expand...
Click to collapse
What was the result afterwards ? If it still continues, please raise a Warranty issue with T-Mo.
I'm getting same issue once in awhile. Doesn't happen all the time
Sent from my SGH-T999 using XDA Premium 4 mobile app
Perseus71 said:
What was the result afterwards ? If it still continues, please raise a Warranty issue with T-Mo.
Click to expand...
Click to collapse
I will install custom Rom on my phone but my wife doesn't to have refurbished phone, which she will receive with a warranty.
celeox said:
I'm getting same issue once in awhile. Doesn't happen all the time
Sent from my SGH-T999 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It doesn't happen to me all the time but when it does it is annoying.
Just to add to this, I am getting this randomly as well, and I am bone stock. I thought it was something to do with my new car since I use Bluetooth all the time now, but every now and then, I go to make a call, and it just ends the call immediately. The only resolution is to reboot the phone.
celeox said:
I'm getting same issue once in awhile. Doesn't happen all the time
Click to expand...
Click to collapse
Did you try different Rom ?
Igor977 said:
I will install custom Rom on my phone but my wife doesn't to have refurbished phone, which she will receive with a warranty.
Click to expand...
Click to collapse
Try the custom Rom before going to Warranty.
fermunky said:
Just to add to this, I am getting this randomly as well, and I am bone stock. I thought it was something to do with my new car since I use Bluetooth all the time now, but every now and then, I go to make a call, and it just ends the call immediately. The only resolution is to reboot the phone.
Click to expand...
Click to collapse
It probably is related to Bluetooth given the 2 antenna are so close. But it could be the new 4.3 Stock Rom too. After Reboot do you consistently get good signal till you use Bluetooth ?
Perseus71 said:
It probably is related to Bluetooth given the 2 antenna are so close. But it could be the new 4.3 Stock Rom too. After Reboot do you consistently get good signal till you use Bluetooth ?
Click to expand...
Click to collapse
Nope, phone is perfectly fine otherwise. I decided to see what T-Mobile support would suggest. They first wanted me to try and clear data/cache on just the Dialer app, however those options weren't available, so she took me to stock recovery and performed a cache wipe. Since the problem is sporadic, there is little else to do except to wait and see if the problem returns. They claimed this is a memory problem in the dialer app though, so I am not sure if that was a s.w.a.g. (sophisticated wild ass guess), or if it has been reported enough times for T-Mobile to actually seek out information from Samsung.

WiFi doesn't connect

Hello Everyone,
My WiFi is not working at all even when I'm sitting next to the router.
But when I keep my phone on the router it connects and gets speed of not more than 5-10 Mbps
Already tried full stock locked the bootloader. many custom ROMs and kernels combo but nothing helped.
To me, it looks like a hardware issue but I might be wrong?
Prince Chandela said:
Hello Everyone,
My WiFi is not working at all even when I'm sitting next to the router.
But when I keep my phone on the router it connects and gets speed of not more than 5-10 Mbps
Already tried full stock locked the bootloader. many custom ROMs and kernels combo but nothing helped.
To me, it looks like a hardware issue but I might be wrong?
Click to expand...
Click to collapse
Wifi working fine on other devices? Could be router problem. If it's not then it's definitely hardware problem.
Have you tried the "disable IpV6" option in the wifi menu in OOS 4.0.3?
Vidicgapi said:
Wifi working fine on other devices? Could be router problem. If it's not then it's definitely hardware problem.
Click to expand...
Click to collapse
Yes, It's working fine on all other devices.
Anova's Origin said:
Have you tried the "disable IpV6" option in the wifi menu in OOS 4.0.3?
Click to expand...
Click to collapse
Yes, I did disable it.
Prince Chandela said:
Yes, It's working fine on all other devices.
Yes, I did disable it.
Click to expand...
Click to collapse
It's probably hardware problem. Get the phone replaced by OnePlus if you can.
Vidicgapi said:
It's probably hardware problem. Get the phone replaced by OnePlus if you can.
Click to expand...
Click to collapse
Yeah, tomorrow I'm going to service centre.

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