phone randomly goes directly to vm, no notification call occured, cont asks to reset - T-Mobile Samsung Galaxy Note 3

Reset app preferences! Any fixes for these issues?? Have cleared cache partition,. got 2 new sim cards to no avail. Randomly mine n my husbands phones go straight to vm without ringing or showing missed calls!! Same for my son in another state. Cust svc is no help. Have cleared app preferences multi times. Anyone else with these issues?! Any help appreciated.

I had that on mine when I was running 4.3, but only with wifi calling. first random incoming calls, then all incoming calls would go straight into voice mail and then I couldn't even call out on wifi. Temporary solution was to change preferences to cellular calling from wifi calling. Then I updated to 4.4.2 (nf4) and its fixed now and it works fine with wifi calling and all. I suspected t-mo made some changes in their server software and either accidently or on purpose never tested properly with older firmware, introducing some bug, but feel free to call it wrong guess. The reason I suspected problem was on their side, was that I have not updated or changed my phone at all, since before problem started and installed probably only 1 new program, which later I deleted it as first suspect, but deleting it didn't fix the problem at all.

Did you ever install google voice? I was having similar problems because I had installed google voice, then removed it, thinking everything would be fine. It turns out you need to change something on your Google account also. There was a previous thread about google voice.

No google voice in my case. The program I installed I think it's called Wechat for text, voice and video calls over internet. I deleted it after my family came back from overseas vacation since no longer needed, but that didn't fix wifi calling until firmware update. Could have been some settings got messed up and weren't restored until update.
smaisonville said:
Did you ever install google voice? I was having similar problems because I had installed google voice, then removed it, thinking everything would be fine. It turns out you need to change something on your Google account also. There was a previous thread about google voice.
Click to expand...
Click to collapse

thanks
I reflashed firmware from SamMobile. Appears to be working better. Difficult to tell 100% yet. Appears the app prefernce requests are no longer an issue.

Related

Google talk authentication fails

I stupidly altered my gmail address from @googlemail to @gmail (I'm in the UK) and then realised that you can't change the account on the phone without a factory reset on the phone so undid it and deleted the new @gmail account from my phone (keeping the original @googlemail one).
Now I keep getting the message that Google talk authentication has failed and I can't download anything from the market - any help out there?
Change it back
I did the same and then had to log in to my gmail account and change it back to googlemail and its fine again now :0
check out the google forum here which is also discussing it
http://www.google.co.uk/support/for...ad?fid=35ae480b5fa3f9cf000485fe3ab67eee&hl=en
I did the same but ended up factory resetting the phone and reconfiguring it for gmail.com.
It's a pain but it allows you to use Picasa sync and this is something I've wanted f'rages!
H00pyFr00d said:
I did the same but ended up factory resetting the phone and reconfiguring it for gmail.com.
It's a pain but it allows you to use Picasa sync and this is something I've wanted f'rages!
Click to expand...
Click to collapse
Was you able to download any of the apps you bought with your googlemail.com address as some people have reported problems downloading them again ??
and with picasa sync can you slect which piccies you want to sync as I have a few Gigs worth of photos uploaded ??
cheers
Dave
Thanks for the response but I have changed the account back to @googlemail from my laptop and it's still not working - as appears to be the case for others form the thread you connected me to
payneardo said:
Was you able to download any of the apps you bought with your googlemail.com address as some people have reported problems downloading them again ??
and with picasa sync can you slect which piccies you want to sync as I have a few Gigs worth of photos uploaded ??
Click to expand...
Click to collapse
I don't have any purchased apps but Titanium Backup restored my apps pretty successfully.
Picasa sync seems to send small versions of your pictures to your phone. Certainly don't have 2gb of pictures on my phone as I would have noticed this happening.
Well I gave up and did a factory reset back to @googlemail and all seems well. A relatively painless process except that the desire backup routine seems to save a rather eclectic selection of your settings
htc hd2
hi i have an htc hd2 with boyppc gingerbread 2.3.3 build on sd and i have problems with google talk authentification failed. when i first startet the market i createt a new gmail account but it dosen't work downloading from market and not log into google talk on phone. i can log into talk on my pc however... checked this out on multiple forums with many others with the same problem and non of the fixes worked for me. people from the uk have this problem because of googlemail changed to gmail but i can't switch from gmail to googlemail because i only can create an gmail account..... im in norway.. if anny one can help me i be happy sorry for my bad english:/
Hey guys!
Same here. Loving this ROM just awesome but no market downloads and GTALK authentification failed.
Thing is I have reinstalled the ROM and was able to log into gtalk for 5 mins then it is logging out and can't go back in!
Anybody got a fix for this?
Thanks for all the hard work from the XDA devs! U guys rock.
hey guys! i have recently installed in my hd2 the 2.3.3 android version and i also have the same problem with google talk authentication. How can i fix the problem? Thank u
Possible fix
I just stumbled across this thread because I was getting the same error on a Mytouch 3G slide and I found a way to fix it. all I had to do was force the phone to authenticate thru wifi and not the cell network once, then I was able to authenticate successfully the regular way after that. the way I did it on my phone was to remove the sim, but on a CDMA phone like yours you could try to activate airplane mode (settings>Wireless & networks), then turn on wifi and connect to a working wifi connection, log into the google talk app, then disable airplane mode.
I had this very problem and fortunately came across a solution courtesy of pascalsg which worked for me that was in the BoyPPC -ShiftPDA Android ROM for HD2. The problem with Talk authentication seemed to interfere with my Market downloading causing any 'starting downloads' to just hang.
First I enabled chat in the Gmail account on the desktop. Then I cleared data on the phone \settings\applications\manage applications\all (for Google Backup Transport, Google Partner Set Up, Google Services Framework and Market as per the solution above. Then I rebooted the phone. Then for some reason there was no authentication issue. I then went into the application settings of Talk on the phone and turned off "automatic sign in. Now there are no repeated error messages about authentication failure and the Android Market works as it should.
google fails
Try a different SD rom, I used americandroid and everything worked on my HTC hd2 now on another rom and Google fails again
madmachinist said:
I just stumbled across this thread because I was getting the same error on a Mytouch 3G slide and I found a way to fix it. all I had to do was force the phone to authenticate thru wifi and not the cell network once, then I was able to authenticate successfully the regular way after that. the way I did it on my phone was to remove the sim, but on a CDMA phone like yours you could try to activate airplane mode (settings>Wireless & networks), then turn on wifi and connect to a working wifi connection, log into the google talk app, then disable airplane mode.
Click to expand...
Click to collapse
This worked perfectly for me. Couldn't log into google talk or download apps from marketplace. Used airplane mode then turned on wifi only, then connected to google talk instantly. After that, I can turn airplane mode off and log in to google talk and download apps.
[solved] talk authentication failed on android
SOLUTION:
NOTE: You WON'T lose all your installed apps if you do this (at least I didn't). However, if you clear the data for Settings, you will lose your preferences. Try doing it w/o clearing the data for settings, then if that fails do it again and clear the Settings data.
1. Go to Settings -> Applications -> Manage Applications
2. Press All (or Show All, etc.)
3. Clear Data for the following Apps (if data is clearable):
- Account and Sync Settings
- com.google.andriod.feedback
- Gmail (and Gmail Storage if it is there)
- Google Services Framework
- Google Voice
- Maps
- Market & Market Updater
- Network Location
- News and Weather
- Search
- Sound Recorder
- Talk
- TTS Service
- Voice Search
- VPN Services
- World Newspapers
- YouTube
- Settings (Settings will close when you clear its data)
I don't use the email client app (not the Gmail app but the one simply called 'Email'), so I don't know if you'll need to clear its data or not. If all else fails, try it (I imagine you'll lose any downloaded emails).
4. Clear the data for any apps associated with any of the above listed apps.
5. Clear the data for any other applications affiliated with Google or your Google account.
6. Clear the data for any applications that aren't uninstallable, i.e. 'built-in' applications.
7. Reboot and you're done. Google Talk should work correctly now.
I'm sure this is overkill. Some of these apps may not have anything to do with the problem but when I cleared the data for them and rebooted, Google Talk worked correctly. Also, I am using an Archos 70 IT so you might have some different requirements for this procedure on your phone/tablet. BTW I got the Google Talk error when I changed the password on my primary Google account.
Good luck!
madmachinist said:
I just stumbled across this thread because I was getting the same error on a Mytouch 3G slide and I found a way to fix it. all I had to do was force the phone to authenticate thru wifi and not the cell network once, then I was able to authenticate successfully the regular way after that. the way I did it on my phone was to remove the sim, but on a CDMA phone like yours you could try to activate airplane mode (settings>Wireless & networks), then turn on wifi and connect to a working wifi connection, log into the google talk app, then disable airplane mode.
Click to expand...
Click to collapse
This worked perfectly for me. Thanks so much
madmachinist said:
I just stumbled across this thread because I was getting the same error on a Mytouch 3G slide and I found a way to fix it. all I had to do was force the phone to authenticate thru wifi and not the cell network once, then I was able to authenticate successfully the regular way after that. the way I did it on my phone was to remove the sim, but on a CDMA phone like yours you could try to activate airplane mode (settings>Wireless & networks), then turn on wifi and connect to a working wifi connection, log into the google talk app, then disable airplane mode.
Click to expand...
Click to collapse
So many thanks.it's works......htc hd 2.........
I changed my email address to gmail .. killed my phone .. so I changed back to googlemail.. but.. if you write to my account .gmail.com it works .
so the only thing that has a googlemail account is the phone...
I took off the google auth, it failed once .. killed my phone.. had to go on google input my " secrete " word " and it let me in ... good idea .. but a bit a pain !!
wowser said:
i had this very problem and fortunately came across a solution courtesy of pascalsg which worked for me that was in the boyppc -shiftpda android rom for hd2. The problem with talk authentication seemed to interfere with my market downloading causing any 'starting downloads' to just hang.
First i enabled chat in the gmail account on the desktop. Then i cleared data on the phone \settings\applications\manage applications\all (for google backup transport, google partner set up, google services framework and market as per the solution above. Then i rebooted the phone. Then for some reason there was no authentication issue. I then went into the application settings of talk on the phone and turned off "automatic sign in. Now there are no repeated error messages about authentication failure and the android market works as it should.
Click to expand...
Click to collapse
ty so muchhh!
madmachinist said:
i just stumbled across this thread because i was getting the same error on a mytouch 3g slide and i found a way to fix it. All i had to do was force the phone to authenticate thru wifi and not the cell network once, then i was able to authenticate successfully the regular way after that. The way i did it on my phone was to remove the sim, but on a cdma phone like yours you could try to activate airplane mode (settings>wireless & networks), then turn on wifi and connect to a working wifi connection, log into the google talk app, then disable airplane mode.
Click to expand...
Click to collapse
thanks man !

Hangouts suddenly not working.

Hey guys, about two weeks ago I was wondering why my mom hadn't called (we use Hangouts) and I thought it was weird. It was only until she called my cell phone that I realized that Hangouts wasn't working at all (even though it was open in the background).
I always used to get the call sound and the notification tray flashed saying that I was getting a video call. Same thing for messages (not SMS), even if I hadn't opened Hangouts all day at all, I would still receive SMS and video call invites. I accidentally Greenified Google Voice (since you can't Greenify Hangouts) and I thought that might be the culprit, so I degreenified it, and restarted my phone. That didn't work. I also Disabled a whole bunch of useless apks (or so I thought) with NoBloat and I'm pretty sure it was around this time that Hangouts stopped working and incidentally also any alarm app that I tried to use (I have to use stock alarm now). I re-enabled all of the disabled apks, and restarted my phone once again. This also did not work.
I have also posted on the official Google Hangouts Help forum about this issue. I have gone back on any changes I made that might have caused this issue. Google Voice is not greenified anymore, and I don't have ANY apks disabled at all. I even turned ChatOn back on thinking that maybe that was why.
Here is a list of things that I have already done that I have found on other forums:
Clear cache/data of Hangouts and Google Voice
Make sure Show Notifications is checked (it is).
I have uninstalled Hangouts updates, and reinstalled them.
I have restarted my phone numerous times.
I've shut off my laptop, tablets, and desktop so it would HAVE to go through my phone. It didn't.
"Whitelisted" Google Voice and Hangouts on any application that could possibly be closing it.
I have a SG S3 SGH-T999 T-Mobile (Unlocked) with baseband version T999UVUENC2. I don't remember how exactly I rooted my phone but I just know it's rooted. I'm on 4.3 and I have been for ages. It kind of feels like, even if I physically open Hangouts it's hard for any application to recognize that's it's running in the background, and in fact, some applications don't recognize it at all even if I just opened Hangouts.
I swear that every single apk I disabled was inconsequential, I disabled them off all those lists floating around for the S3 that say what that specific apk does, and if it's save to remove it. I didn't touch the red "nono" apks at all. The guy from Google just told me that Google Voice has nothing to do with Hangouts, so the fact that I Greenified Google Voice has nothing to do with Hangouts and wouldn't cause problems. I've tried everything the guy has told me to try but nothing has worked so far. Every other app is fine, there are no problems, besides Hangouts and any alarm app I install.
I don't know what's wrong, does anyone have a similar problem?
Thanks.
Try clearing data for all Google apps, especially GMS ones and gmail. Then reboot and set everything back up. If that doesn't help, back up all important data, including your internal SD. Then factory reset.
Sent from my SAMSUNG-SGH-T999 using Tapatalk

[Q] Not receiving notifications when the phone is asleep.

Is anyone else having this issue? The device fails to receive notifications from Gmail, Twitter, Snapchat, etc. until I turn on the screen and unlock the phone. I'm currently connected to Wifi. There's a lot of crap apps that I disabled, so maybe that could be the culprit? Perhaps I disabled a necessary one on accident? Maybe there's a bloatware app that's disabling my Wifi? I haven't changed any Wifi settings and I don't see any noticeable culprit in the settings menu. Either way, here's the list of my disabled apps.
ATT FamilyMap
ATT Hot Spots
ATT Live
ATT Locker
ATT Mail
ATTMobile Locate
ATT Navigator
ATT Ready2Go
ATT Smart Wifi
BlurbCheckout
Caller Name ID
Device Help
Drive Mode
Facebook
Famingo
Flipboard
GALAXY Apps
Games
Google Play Books
Google+
Hancom Office 2014
HP Print Service Plugin
Keeper
Live weather
Lookout
Milk
Mobile TV
PEN.UP
Samsung Account
Samsung Billing
Samsung Galaxy
Samsung GALAXY Apps Widget
Smart Remote
Uber
Wallet (ISIS)
YP
Any help would be appreciated, thanks!
When you say not receiving, is it not notifying you until you wake it up, or is the notification icon there, it just doesn't play a sound?
chadderbox said:
When you say not receiving, is it not notifying you until you wake it up, or is the notification icon there, it just doesn't play a sound?
Click to expand...
Click to collapse
It's legitimately not receiving any notifications after until I wake it up.
I give up.
I've tried everything at this point. I reset the phone twice. I monitored it on both Wifi and Cellular data. I monitored as many stock apps as I could. Something is stopping the damn phone from receiving data while it's asleep and I have no clue what the hell it is. I've scoured the settings menu countless times as well. Seeing how there's no replies, I'm just assuming that I'm the only person with this issue. I might have to just exchange the phone because I'm starting to believe that it's a hardware problem. Doesn't seem like it really, but damn this is annoying.
seoulstyle said:
I've tried everything at this point. I reset the phone twice. I monitored it on both Wifi and Cellular data. I monitored as many stock apps as I could. Something is stopping the damn phone from receiving data while it's asleep and I have no clue what the hell it is. I've scoured the settings menu countless times as well. Seeing how there's no replies, I'm just assuming that I'm the only person with this issue. I might have to just exchange the phone because I'm starting to believe that it's a hardware problem. Doesn't seem like it really, but damn this is annoying.
Click to expand...
Click to collapse
Have the same problem. Chatted with 2 people at Samsung, both useless.
The first person told me that "you will receive only notifications for text messages and call logs on the lock screen". I told her there should be a tiny icon near carrier name...
The 2nd person suggested I contact AT&T.
Like to know if anyone has more info regarding this issue.
possible solution
I have experienced same issue particularly with hangouts for me. From the brief searching I did about this I found it seems a common issue with Android lately and also saw an app suggested called pnf--push notification fixer. I have tried it and seems to do the trick. Something you may find helpful. Root and non root versions in play store.
Google was down this morning. Hangouts, and gmail wetter effected. It should be back up and working now. You may have also experienced they Google Play Services crashing.
Sent from my SHIELD Tablet using XDA Free mobile app

Galaxy s6 Voicemail notification will not go away

I am at my wits end with this glitch. I just got the Galaxy s6 last Friday and within a few days I got a voicemail notification that will not go away. I have tried many many things:
- clearing the cache under application manager (It will go away for a couple of hours or if I restart the phone)
- updating the PRL
- updating the profile
- calling my voicemail from another phone, leaving a message, deleting the message, and waiting for it to clear (it doesnt clear)
- Installing google voice, letting google voice take over my voicemail, and uninstalling it
- getting the entire phone replaced (yes, believe it or not, the issue still shows up on an entirely different phone)
So I am not sure what else to do if anyone has any ideas I am more than open. I have a Galaxy s6 on 5.1.1 with Sprint network.
Thank you in advance.
trigunesq said:
I am at my wits end with this glitch. I just got the Galaxy s6 last Friday and within a few days I got a voicemail notification that will not go away. I have tried many many things:
- clearing the cache under application manager (It will go away for a couple of hours or if I restart the phone)
- updating the PRL
- updating the profile
- calling my voicemail from another phone, leaving a message, deleting the message, and waiting for it to clear (it doesnt clear)
- Installing google voice, letting google voice take over my voicemail, and uninstalling it
- getting the entire phone replaced (yes, believe it or not, the issue still shows up on an entirely different phone)
So I am not sure what else to do if anyone has any ideas I am more than open. I have a Galaxy s6 on 5.1.1 with Sprint network.
Thank you in advance.
Click to expand...
Click to collapse
I assume that you saw a Sprint technical consultant that is swapping/swapped your device... Well he should not have.
This is an actual known issue that is being investigated by both Samsung and Sprint device engineers. The issue is due to the 5.1.1 update.
This was posted by one of our device engineers that specifically work with Samsung devices on the Sprint network:
1) Put the device into ‘CDMA’ mode by going to Settings/Mobile Networks/Network Mode. Device will power-cycle.
2) If upon powering back up the notification doesn’t disappear within 1 minute, please instruct the user to toggle airplane mode. Within 1 minute of disabling airplane mode, the MWI will disappear from the device.
3) Once the MWI is removed from the device, please instruct user to put device back into ‘Automatic’ mode found under Settings/Mobile Networks/Network Mode.
I have not tried this work around as of yet to see if it works, seeing as I personally have not seen this issue very often. Replies to the above work around were mixed, saying it worked and it did not. Personally, I would not set the device back to Automatic, but CDMA/LTE.
I have tried this a few times and sadly it does not fix my issue
Saafir said:
Do me a favor.. use your application manager and goto All Apps.
Scroll down to Google. Wipe data and cache on:
Google Account Manager
Google Play Services
Google Framework
Report back.
Click to expand...
Click to collapse
I just did this. No change. It still pops up on restart or accessing my voicemail.
Saafir said:
Just go down the line of Google services and clear data/cache, one of them will wipe the VM notification ^^
Click to expand...
Click to collapse
The Google services have nothing to do with the notification. Scroll down in applications, until you see the (3) Phone apps. It is usually the third phone app. Press the Clear Data button. This will remove the voicemail icon, but upon reboot it will return. I've chatted with Sprint about it, who referred me to Samsung Support. Samsung did a remote session into my phone, and did this same thing, but unfortunately it doesnt fix the issue. According to the Sprint forums, Sprint and Samsung are both looking into the bug. Replacing your phone, or doing a complete reset will not work either. All S6 are affected on Sprint network.

Ok Google not working on Wear 2.0

I have an issue, Ok Google keyword is activated in the options of wear 2.0 but the keyword does nothing. if i long press the button the assistant come in but the keyword don't work. Is there a workaround? Am i the only one with this issue?
On my watch it works well.
Settings-presonalization-ok google.
Mike
sp5it said:
Settings-presonalization-ok google.
Mike
Click to expand...
Click to collapse
Already activated but no effect, trying factory reset
Ok, just pinpointed the issue, "ok google" works only if the language is set to english, don't work in french...
Problem was here too. I do reset/wipe my watch and now all work. And now battery is better. Yesterday in 12 hours 80%, today after reset in 6 hours 10%
Working now after 3 factory reset and changing language to english and to french thereafter.
Same problem after the OTA : Ok google doesn't work ! long press the button works fine !
After factory reset all works perfectly !
I have the same problem. I also noticed that instead of using assistant on push held it defaults to google search. That's why the keywords aren't working. I have factory reset my watch at least four times and the problem comes back after a couple of days. I am in English US and have switched it back and forth just for kicks. Has anyone had any luck?
edit: I also noticed my Talkback services are buggy and don't provide and example when I tap on the icon under the settings
joeanca said:
I have the same problem. I also noticed that instead of using assistant on push held it defaults to google search. That's why the keywords aren't working. I have factory reset my watch at least four times and the problem comes back after a couple of days. I am in English US and have switched it back and forth just for kicks. Has anyone had any luck?
edit: I also noticed my Talkback services are buggy and don't provide and example when I tap on the icon under the settings
Click to expand...
Click to collapse
Hello everybody,
As i've said it in my post above, a factory reset has resolved the problem and now Ok Google works perfectly !
BillalS3 said:
Hello everybody,
As i've said it in my post above, a factory reset has resolved the problem and now Ok Google works perfectly !
Click to expand...
Click to collapse
Did you actually take the time to read my post? I mentioned I have done that several times and the problem keeps coming back.
Hello joeanca
Yes I've taken time to read your post, and I don't understand why a factory reset don't resolve your problem. Because, for myself it resolves it.
Perhaps somebody else could have a new idea to help you
I have the same issue. Factory reset only fixes the issue for a few hours then it happens again (I think once they lose the connection between them (for example because of distance) and reconnect again. Factory reset also enables wi-fi again. The issue is that if the watch is connected only through Bluetooth with wi-fi closed, google assistant and play don't work , if you go in watch settings it says disconnected in Bluetooth but no "cloud" icon pops up at the screen and on phone Bluetooth settings it says connected furthermore the watch works perfectly like receiving notifications changes song track etc. Oh also the silence phone setting from android wear app doesn't work
I just had this problem and resolved it by dumb luck.
I originally synced two Google Accounts to my watch. After updating apps on the watch, OK Google detection hasn't worked.
I found that my default account in Google Assistant on my phone had changed from my primary account. I removed all but my primary account from the watch, and selected my primary account in Google Assistant. OK Google now works again on the watch.
Darkmage40 said:
[..]if you go in watch settings it says disconnected in Bluetooth but no "cloud" icon pops up at the screen and on phone Bluetooth settings it says connected furthermore the watch works perfectly like receiving notifications changes song track etc.[..]
Click to expand...
Click to collapse
This exactly my problem. The phone says it is connected and the watch works, but the Assistant only says it is offline and cannot understand me. That drives me crazy. I have only one account synced. This Thread is the only thread so far that has my exact problem in it. I know it is a little older, but is there anyone with an idea?
thx and regards
My issue is the Ok Google gets locked into a loop. Whatever the first command I speak to it after Ok Google.. it just loops. Be it What is the time, what day is, send a message, etc. it keeps looping on that command. only seems to affect my Huawei watch 2 classic. phone doesn't have the same issue. have rebooted watch. If i swipe the google assistant away and execute another command, it loops on that one. I have both Facer and Watchmaker watchface apps installed. an issue like this should not have been present in a beta stage so I have to wonder.. what could I have on my watch causing this?
--edit--
Well... it seems Wear 2.0 does NOT like more than one account on a watch. I had three accounts hooked to the watch. My phone's private account. My professional email account, and a purchases account. 3 accounts. Seems that just wasn't how it wanted to work things. As soon as I cut out the pro and purch accounts it starts acting right. I have one account that my android devices get to access for uniformity of data but nothing else gets to use it. I have several emails for various purposes.
So if you have more than one account, as others have found.. remove them down to a single account. Things will probably start working right.
And its back to looping. basically.. if I say Ok Google, then wait for the ready prompt and give it a command "Set an alarm" it will process that command, ask when I want the alarm for, but feed itself the "Set an Alarm" command, ask when, feed command back to itself, ask when... on and on.
Had the same problem. Deleting cache and data of Google app on the watch worked for me. OK google finally works, but I cannot send WhatsApp messages via ok Google, what worked a few days ago with manually starting google by press and hold the upper button.
With Google even talking back works now
i solved the ok googlo hotword problem by deleting chache and data of google app on my huawei watch 2 and it started working again

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