Hi, would service center replace all housing cover or only camera lens? Thanks
acmerw said:
Hi, would service center replace all housing cover or only camera lens? Thanks
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none, they will repolish your lense out of scratches...
The second thing... that lense scratching is only your fault, not HTC's... it like hitting a car in front of you and blaming your car maker about your driving style...
Ferrum Master said:
none, they will repolish your lense out of scratches...
The second thing... that lense scratching is only your fault, not HTC's... it like hitting a car in front of you and blaming your car maker about your driving style...
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I agree with you partially. When you pay a huge deal for a premium car, and the manufacturer uses flimsy carbon fiber body, what do you do ? Go back and report. If you were to crash the car made out of a metal, there would be subtle damage. The same doesn't happen with a carbon fiber body. In this case, the manufacturer has to be blamed. Its their fault.
And polishing the lens would further cause additional scratches on it. :good:
---------- Post added at 07:42 AM ---------- Previous post was at 07:40 AM ----------
acmerw said:
Hi, would service center replace all housing cover or only camera lens? Thanks
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Click to collapse
Only the lens would be replaced.
Does yours have scratches on the display ?
No lenses won't be replaced. The seconds the material does not matter, you can scratch almost anything, it is cheaper to learn some manners or pick up some protecting cover. Car warranty also is broken on ANY car if you forgot to change oil after certain milage.
acmerw said:
Hi, would service center replace all housing cover or only camera lens? Thanks
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Hey there, so got your lens replaced ? Lemme know..
Tej XFire said:
Hey there, so got your lens replaced ? Lemme know..
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I also want to know if HTC acknowledge this lens coating issue and replaces the lens for free (I assume with upgraded version of the coating)
I am wandering if this is general problem with all M8s? I am aware that not all owners are reporting the issue. I think if this is related to heavy usage, ie heavy gaming and thus overheating. Some users are not a gamers and do not use their phones to the extent they start heating so much- hence the coating stays undamaged.
So my question is: are you a heavy user and is your lens scratched?
Ankobarabanko said:
I also want to know if HTC acknowledge this lens coating issue and replaces the lens for free (I assume with upgraded version of the coating)
I am wandering if this is general problem with all M8s? I am aware that not all owners are reporting the issue. I think if this is related to heavy usage, ie heavy gaming and thus overheating. Some users are not a gamers and do not use their phones to the extent they start heating so much- hence the coating stays undamaged.
So my question is: are you a heavy user and is your lens scratched?
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I'm not a heavy user. I don't game on these huge 4k screens. Well, mine had scratches long ago. I tried my luck out polishing them,but in vain. It further damaged it. The only solution was to get it replaced for no charge. As I've seen, many(most) M8's suffer from the same issue. Many people are ignorant about this issue and might have to visit the service sooner or later. A trip to the service is a must though. Why else get it replaced straight away, instead of HTC back firing you that it was your fault. Just get it replaced before its too late.
By the way, does yours have scratches on the display ? That seems to be a common issue too. :good:
Actually I am still using my One X. But I am seriously considering buying the M8.
Do you know if this problem is applicable to newer batches or it has random occurrence? I could not find anywhere information about HTC addressing this issue.
Ankobarabanko said:
Actually I am still using my One X. But I am seriously considering buying the M8.
Do you know if this problem is applicable to newer batches or it has random occurrence? I could not find anywhere information about HTC addressing this issue.
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Even though you get an M8 from the newer batch, it takes me to explain you the fact that these are not made up of diamond. Lets be very clear with that point. I'm using my S3 till date. I know its got blemishes all over, and the camera lens has many tiny scratches; it doesn't bother me since anyways those scratches are small, and they wouldn't be in focus. Never expect the device to stay in mint condition. Once it leaves the factory, things wont be the same. Lol, some have defects when manufactured ! Just enjoy the device ! :good:
M8 lense ? Parts? Same or different for each carrier
I am curious are all lenses the same size for each carrier on the m8 model. I'm finding a sprint one but no at&t.
I asume it shouldn't be a difference
Related
Hi guys
Seems like my lens' front glass is doing some kind of micromovement, as if the glue wore off, melted or something.. Anyone else having this? Do you think it's some big deal or should I ignore it? Thx
indafeis said:
Hi guys
Seems like my lens' front glass is doing some kind of micromovement, as if the glue wore off, melted or something.. Anyone else having this? Do you think it's some big deal or should I ignore it? Thx
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Could you provide some pictures or a video showing the movement?
Don't think I can, it's so small I'm not even sure there is some movement.. Though I'll try
I can confirm this, guess the glue gets weak. Didn't cause any problem though
Gesendet von meinem HTC One X mit Tapatalk 2
I have experienced the same issue.
When new, my HOX camera glass sat about half a mm out from the metal rim. Now with everyday use it has been pushed back inside the metal rim, it sits about half a mm inside.
Not sure if its related but my camera no longer focuses anymore, no matter what rom.
indafeis said:
Hi guys
Seems like my lens' front glass is doing some kind of micromovement, as if the glue wore off, melted or something.. Anyone else having this? Do you think it's some big deal or should I ignore it? Thx
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Mine also did that... Also the glass was very scratched.
I was sending it in for repairs (other reasons, wifi and screen distortions) and I also mentioned the camera glass thing.
They replaced the mainboard, battery and cover
michael_or said:
I have experienced the same issue.
When new, my HOX camera glass sat about half a mm out from the metal rim. Now with everyday use it has been pushed back inside the metal rim, it sits about half a mm inside.
Not sure if its related but my camera no longer focuses anymore, no matter what rom.
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Don't think it's related actually, though I think the camera might be a bit unsure about focus, as if the focus lens (which are not the front-protection lens) were unstable or something.. But can't proof anything, I'm not sure if it has always been a bit like that or what.. No big deal anyway.
So I'm not the only one having this problem, at least it's not giving any issues anyway!
Has anyone figured out how to remove scratches from the big camera lens on the back?
Check this : http://forum.xda-developers.com/htc-one-m8/general/how-to-fix-htc-one-m8-camera-issue-t2803825
ckpv5 said:
Check this : http://forum.xda-developers.com/htc-one-m8/general/how-to-fix-htc-one-m8-camera-issue-t2803825
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Thanks, I'll try it!
Some folks on here have also used toothpaste (which is a mild abrasive) with success on various devices. Using an abrasive is a bit scary for me, as it has the potential to do more harm than good.
Do the scratches actually show up in photos? If not, I'd leave it alone until they do.
I got it replaced under warranty... Obviously it is a low quality lens they have used... Htc changed it for me within 6 hours, and i put up a cutting from screen protector on it....
I think its just a film that is on the lens that is easily scratched! I fixed mine by using this method http://www.reddit.com/r/Android/comments/26piln/psa_if_your_htc_one_m8_has_a_scratched_camera/
I'm very careful with my devices and was absolutely gutted to see the lens covered in scratches but now it's back to being perfect again!
mathrania said:
I got it replaced under warranty... Obviously it is a low quality lens they have used... Htc changed it for me within 6 hours, and i put up a cutting from screen protector on it....
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Hey there.. So you got your cover replaced under warranty. Does yours act the same after the replacement ? Mine picked up scratches again. However they aren't noticeable that much, until you clean it with a glass cleaner and put it under an led light, here I used the usb pc led.
Last question. Did they damage a part of the body, somewhere near the top and/or bottom speaker grills, to open the device ? Mine was damaged a bit.. But that hardly matters. The stupid screen has got two big scratches after the repair.
Can you please confirm the same whether your device was treated in a similar way ? Thanks in advance :good:
Tej XFire said:
Hey there.. So you got your cover replaced under warranty. Does yours act the same after the replacement ? Mine picked up scratches again. However they aren't noticeable that much, until you clean it with a glass cleaner and put it under an led light, here I used the usb pc led.
Last question. Did they damage a part of the body, somewhere near the top and/or bottom speaker grills, to open the device ? Mine was damaged a bit.. But that hardly matters. The stupid screen has got two big scratches after the repair.
Can you please confirm the same whether your device was treated in a similar way ? Thanks in advance :good:
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Welll, my device was returned to me the same day, in a couple of hours... They replaced the camera lens... And no scratches or marks are there at all...
For my wife's M8, the stock Silicon cover caused some scratches and discolouration.... They replaced it too... Now all good... No any issue...
Had one of my camera lenses on the back side crack due to cold. Just curious if anybody has had this issue? Phone is in an otterbox and lense has not taken an impact. Should I bring this up to htc?
Yuskow said:
Had one of my camera lenses on the back side crack due to cold. Just curious if anybody has had this issue? Phone is in an otterbox and lense has not taken an impact. Should I bring this up to htc?
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Mine was going from cold to hot. Still there, I talked to HTC and the rep I got said they wouldn't replace it as theres no proof it wasn't impact. Oh well, it won't cause me to have to pay for jump, and it doesn't obscure my pictures at all. If you harass HTC enough they may be willing to work with you.
Anybody know where I can get this repaired or where I can buy the part?
I'm actually quite dissapointed with the strength of the lens it cracked in my pocket like seriously shame on you HTC.
Mine did the same thing. They replaced it under the uh oh protection but I'm pissed I had to use it 2 days into owning the device.
I refuse to use my uh oh protection on it, like it doesn't effect how my pictures come out just not appealing
PhyscoAssassinx said:
I refuse to use my uh oh protection on it, like it doesn't effect how my pictures come out just not appealing
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I had the same problem here in the UK. The retailer did exchange it for me with no fuss we don't have the uh oh protection here
PhyscoAssassinx said:
Anybody know where I can get this repaired or where I can buy the part?
I'm actually quite dissapointed with the strength of the lens it cracked in my pocket like seriously shame on you HTC.
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How did you make out? Just happened to me... http://forum.xda-developers.com/one...mera-cover-t3073421/post60241785#post60241785
Any luck?
My M9 camera just cracked down around the middle as well :/ 2 days, no mishandling at all. Did anyone have any luck getting it fixed/replaced without using Uh-oh protection?
Sadly I haven't read anyone who's had any luck, people are just keeping it as is or getting it replaced with uh oh
Mine was replaced in store in the UK with no issues
This is disturbing. I work in construction and bang my phone on stuff while in my pocket. Thought the sapphire was an upgrade lol
Sapphire is extremely hard and resistant to scratching... But that also means it's brittle. While it's going to be extremely hard to scratch, it's going to be easier to crack.
Which is also another reason(aside from being expensive) they probably chose not to use it on the screen. (Apple as well)
so i got annoyed and just took the rest of the glass off i faced two issues, one due to the crack under certain lights i would get a glare, kinda like when you wet glass and see the rainbow colors, secondly dust got under the lens and i couldn't clean it out the pictures would look fuzzy, and lastly the cracked really F*&#!ed with the beauty of the phone....sigh so here it is, hopefully replacement parts start to pop up soon so i can put a new glass :fingers-crossed: (wheres the brickwall headbash smiley?)
I posted this in another thread but got no response. Has anyone without a case got cracked camera glass? Most seemed to have been in cases in the other thread. Maybe an issue with heat dissipation?
I don't get why they have to have such a large piece of glass with such a small lens?
We don't have Uh Oh in the UK and I don't insure so I'm really worried about this happening to mine.
ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c
charlie_gti said:
ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c
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This advert seems to be for an adhesive (for the lens cover ) not the lens cover .
This company often is a useful source of smartphone spares.
They don't appear to stock many items for M9 currently, maybe range will broaden in time.
http://www.etradesupply.com/htc/android-models/htc-one-m9.html
Sent from my HTC One M9 using XDA Free mobile app
charlie_gti said:
ive got the same problem after 6 days no insurance and no uh oh protection, but after a bit of searching i found a replacement lens on ebay it seems too cheap to be sapphire glass but in my eyes id prefer something that wont just crack again http://www.ebay.ie/itm/New-Replacem...012?pt=LH_DefaultDomain_0&hash=item19ffc4ec3c
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paul_59 said:
This advert seems to be for an adhesive (for the lens cover ) not the lens cover .
This company often is a useful source of smartphone spares.
They don't appear to stock many items for M9 currently, maybe range will broaden in time.
http://www.etradesupply.com/htc/android-models/htc-one-m9.html
Sent from my HTC One M9 using XDA Free mobile app
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If you read the comment from the seller it says " The Lens have the film on it, Please Remove"
so it is indeed the lens and adhesive. it's typical of items from China that the translation is not very accurate.
I have ordered a few lens/adhesive kits for the M8 and they all have worked just fine, I'm sure this one is no different
Cracked glass here, too
Thanks for the eBay link. My husband and I both purchased HTC ONE M9 phones two Fridays ago. His camera lens cover glass/crystal/whatever was cracked straight across horizontally BY ITSELF after we had owned our phones for FOUR DAYS.
HTC and T-Mobile kept passing us back and forth because it was less than 14 days. HTC wanted T-Mobile to fix it, T-Mobile wanted us to use our HTC Uh Oh protection.
In the end, we are being forced to use the Uh-Oh. I'll try that eBay item first, though!
Just notice today that mine is broken also. Don't really want to use my oh uh protection just for that
Did not find a link on the whole WWW
Hello people,
My M9 lens cover cracked also, and I do not think it is because of a hit, as I tend to take care of my stuff. But it did so now I have to replace it.
Bought tools and glass from ebay, all together about £10. You can find it even cheaper. I will replace it on my own as HTC are very stupid with their policy, £30 just for diagnostic (like I do not see the glass being cracked) + repair + parts. It is overly priced.
Does anybody have a link with how to replace this glass from the M9?
If not, do you have to take the back cover off to do this?
Thank you.
Regards.
I got cracked lens cover, I have removed it awaiting New cover from eBay however without lens cover on camera does not focus on distance objects only close up. Could this be ddie to no lens cover or is the camera broken
I replaced my lens from ebay. To remove it I used a hair straitener as a hotplate to loosen the adhesive around 180 deg F
I wore rubber gloves/ and pried the sapphire off of the camera with an exacto knife and or razor blade.
Double checked to make sure I had all of potential glass shards.
I proceeded to take off the back of the new lens and lined it up and from there I now have a perfectly non-cracked lens.
Problems I ran into this. I have had a piece of dust or sand on my camera lens since I cracked it(maybe beach sand?) and always have this unfocused 1mm 'gray' spot. If I had an air compressor I would have made sure to blast my lens with it hoping to remove that spot.
I live my life with a grey spot on ALL of my photos .
But aesthetically it is barely noticeable and my lens is not cracked. I plan to use my Ut Oh protection when I get close to my date.
I ordered my Nexus 5X from bhphotovideo, shipping to Mexico. Sadly, I got a defective camera and bhphotovideo doesn't want to comply with customs here in Mexico so if I exchange my item I'll have to pay import taxes again (about 147 usd(even with this the phone was cheaper than buying it here in Mexico)).
I think the best option for me would be to replace the camera (it looks really easy) but I haven't been able to find a replacement camera module at a decent price.
Do you guys know a page where I could buy this? Or does someone knows when they might become available?
contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.
what's wrong with it?
juryben said:
what's wrong with it?
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There is a black spot in the camera
dpj52190 said:
contact Google for a replacement/repair. they are usually better at customer service than LG. Ultimately call LG for a repair quote. It shouldn't be much.
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I think I'll try LG since they have offices here in Mexico, let's hope they help even though it was bought in the us
mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
renatofontes said:
There is a black spot in the camera
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dpj52190 said:
mate that looks more like dust between the lens and the back cover... i've seen this happen in a dslr where dust goes between the lens and the image sensor
if LG fails to repair your device (i say they will fix it) then you can always open it to clear the dust out.
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I think that the spot might be in the sensor itself but it is worth a try
Will removing the back cover void the warranty?
Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?
renatofontes said:
Well I tried opening an though I couldn't remove the black spot it moved to another place... so I'm guessing it some dust really really stuck to the inner lens?
Any ideas of what I can use to clean it?
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they sell cans that contain compressed air.. specially used for electronics.. you could try that if there's any opening around the lens.. but i doubt there will be any opening. to prevent dust going in, in the first place.
http://gokimco.com/blog/using-compressed-air-dusters-to-clean-electronic-circuit-boards
here's what it looks like
the first thing i'd do is try to figure out where the dust is sitting. most likely its just between the lens and the back cover lens which would make it really easy to fix
Today while sleeping I dropped my pillow on the charger of the nexus... and it fell to the floor
When I used the camera again the spot was gone and the camera is now working correctly D:
I got lucky I guess <3