Unable to detect wifi network...!!! - Galaxy Tab 3 Q&A, Help & Troubleshooting

I am using D-Link 2750U ADSL router, the issue I am facing is quite weird. My Phone, Laptop, Nexus 7 Tab can see Wi-Fi Network in range but Samsung Galaxy Tab 3 (10.1) cannot see Wi-Fi network. I tried connecting it manually by providing SSID, it says Network not in range. Interestingly, Samsung tab connects to Wi-Fi network in my office without any issues. So I am clueless as to where the problem is – is it with Router or Tab? Can someone help please

heeemz said:
I am using D-Link 2750U ADSL router, the issue I am facing is quite weird. My Phone, Laptop, Nexus 7 Tab can see Wi-Fi Network in range but Samsung Galaxy Tab 3 (10.1) cannot see Wi-Fi network. I tried connecting it manually by providing SSID, it says Network not in range. Interestingly, Samsung tab connects to Wi-Fi network in my office without any issues. So I am clueless as to where the problem is – is it with Router or Tab? Can someone help please
Click to expand...
Click to collapse
crash your router, try again
access your router, check your settings,history
try unsecuring your wifi, seemif it picks up, then resecure
tab does 80211 abgn, check you're setmfor wpa2-passkey
in your tab if always scan is enabled, toggle it
check system/etc/wifi/nvram* - if present
it's most likely the router and the tab.

Issue resolved (hopefully) by setting channel to fixed number rather than using auto option in router wifi settings.
Interesting aspect is my phone, which is also samsung (s4) and laptop had no issues.

@heeemz
channel!, Uhhh, weird,
My best guess is that you have a router with Full open channels like for Europe or Japan and that the TAB3 is an American version. So as American Wifi is not allowed to transmit on EU/Japan extended frequencies?

r2d23cpo said:
@heeemz
channel!, Uhhh, weird,
My best guess is that you have a router with Full open channels like for Europe or Japan and that the TAB3 is an American version. So as American Wifi is not allowed to transmit on EU/Japan extended frequencies?
Click to expand...
Click to collapse
This looks like best possibility...
Sent from my GT-P5210 using XDA Free mobile app

I have ATT 7 inch and it has similar issues on my home wifi... also a dlink router... I have 3 cellphones, wifi tv and 2 other tablets on the wifi and no issues.
I will check my channels.

Related

[Q] wifi help

My note wont connect to my wifi at home. It connects to work and my hotspot just fine. Also every other device including my nexus 7 connect just fine. What could be causing this?
Try a different access point manufacturer. My fried also has a Note 8 and he had the same issue. His router access point was from TimeWarner. He added a Linksys accesspoint and worked just fine.
Sent from my GT-N5110 using xda app-developers app
Do a little more troubleshooting. If it connects to every network except yours, we can confidently say it's your router. Does it even show up on the list of available networks? Be more specific. What kind of router do you have? is it dual band?
tweak. said:
Do a little more troubleshooting. If it connects to every network except yours, we can confidently say it's your router. Does it even show up on the list of available networks? Be more specific. What kind of router do you have? is it dual band?
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Click to collapse
I have the 105mbps internet through Comcast so we have their brand gateway (modem/router combined). Basically what happens is the tablet will connect to the network but has no internet access. It shows everything is OK but as soon as you try to load any website it says webpage not available, the play store won't load, etc. But its weird. All devices listed in my signature connect just fine, and so does my smart TV, ps3, and blue ray player, there is literally nothing else that won't connect.
And yes I've tried the basics of booting everything off the network, changing channels on the modem, changing encryption settings and factory resetting the gateway.
WiFi unstable connection issue of Note 8.0 3G version
daledenton said:
but as soon as you try to load any website it says webpage not available, the play store won't load, etc. But its weird. All devices listed in my signature connect just fine, and so does my smart TV, ps3, and blue ray player, there is literally nothing else that won't connect.
And yes I've tried the basics of booting everything off the network, changing channels on the modem, changing encryption settings and factory resetting the gateway.
Click to expand...
Click to collapse
The issue of my Galaxy Note 8.0 (3G vesion) is WiFI unstable connectivity.
All of my devices (3 other tablets and 3 other notebooks ) work well with the access point.
but Note 8.0 is just unstable, taking a lot of time to load data for youtube media app, and webpage .
I had tried a different access point manufacturer, but the issue remains.
I had upload some YouTube video ( but voice is using Chinese/Mandarin lagauage)
youtu.be/xg7irxKNl9Y
youtube.com/watch?feature=player_embedded&v=r3h4HU6HWmw
I've had the same issue with the same Comcast router. Every other device works except for the Note 8.
Just bought a note 8.. also have comcast modem router with phone combo.. same issue. Connects fine but internet wont work. Huge bummer which I think is going to make me return it and get an ipad mini instead.
Sent from my SGH-I317M using xda premium
mrklc1974 said:
Just bought a note 8.. also have comcast modem router with phone combo.. same issue. Connects fine but internet wont work. Huge bummer which I think is going to make me return it and get an ipad mini instead.
Sent from my SGH-I317M using xda premium
Click to expand...
Click to collapse
Why would you gimp your self in to a less capable tablet because your ISP's god-awful router doesn't meet the standard? Seriously, you would be doing your self a HUGE favor by going and getting a real router and dropping that crappy gateway/access point off your monthly bill (you are likely renting that POS from comcast.)
robyr said:
Why would you gimp your self in to a less capable tablet because your ISP's god-awful router doesn't meet the standard? Seriously, you would be doing your self a HUGE favor by going and getting a real router and dropping that crappy gateway/access point off your monthly bill (you are likely renting that POS from comcast.)
Click to expand...
Click to collapse
Exactly, especially with APs being so cheap these days.
daledenton said:
I have the 105mbps internet through Comcast so we have their brand gateway (modem/router combined). Basically what happens is the tablet will connect to the network but has no internet access. It shows everything is OK but as soon as you try to load any website it says webpage not available, the play store won't load, etc. But its weird. All devices listed in my signature connect just fine, and so does my smart TV, ps3, and blue ray player, there is literally nothing else that won't connect.
And yes I've tried the basics of booting everything off the network, changing channels on the modem, changing encryption settings and factory resetting the gateway.
Click to expand...
Click to collapse
Mine does this when i try and tether with my Nexus 4. Kind of a piss off.
Sent from my GT-N5110 using Tapatalk HD
I'm having the same problem with my brand new Netgear router. I have a feeling this problem is similar to the issue the Note 2 wifi has. Unfortunately, on the Note 2 there's a code you can enter on the phone interface that allows you to turn of it's wifi power saver mode (that's what causes the problem on the Note 2). With no phone interface, I'm not sure how to get to that setting on the Note 8. Changing it on my Note 2 made a TON of difference though. On the Note 2 the code is *#0011# in the dialer. Anyone got any ideas?
Same problem here with one of my routers. It works for a second or two then disconnects. The only way to get the Note working was to disable wifi G and N modes on the router, and only use B mode.
Sent from my GT-N5110 using xda app-developers app

Tab Pro 8.4 connects to wifi on 2.4 and not 5, any way to get it to use 5?

I have a Netgear Knighthawk router and the main network is one name that utilizes both 2.4 and 5 and as long as the connecting device supports it, it should connect on that band.
My Nexus 5 and wife's S4 which are right next to my Tab are connected on the 5 band.
Any ideas on how I can force the Tab Pro to connect mm on 5?
Thanks
I can't remember in detail but I had mine connected to 5ghz but switched to 2.4 a while back.
If your tab can't see the network or is having a prob connecting to it, then enable broadcast if its disabled
Sent from my SM-T320 using Tapatalk
Try changing the 5GHz channel your router is using.
Sent from my M80TA using Tapatalk
cloud71 said:
I can't remember in detail but I had mine connected to 5ghz but switched to 2.4 a while back.
If your tab can't see the network or is having a prob connecting to it, then enable broadcast if its disabled
Sent from my SM-T320 using Tapatalk
Click to expand...
Click to collapse
My network only has one name but it is both 2.4 & 5 so when I connect its only one option.
dodo99x said:
Try changing the 5GHz channel your router is using.
Sent from my M80TA using Tapatalk
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Click to collapse
I will try this, I have been messing with the channels for the 2.4 but forgot to do that with 5.
Thanks
If your using both 2.4 and 5 at same time, that might be your problem. Change the name of one of them. Xxxx5. Or something
Sent from my SM-T320 using Tapatalk
cloud71 said:
If your using both 2.4 and 5 at same time, that might be your problem. Change the name of one of them. Xxxx5. Or something
Sent from my SM-T320 using Tapatalk
Click to expand...
Click to collapse
I would really like to keep it as one network, I have had it like this since I set it up and have had zero issues. All AC devices connect to 5 and N to 2.4, this is the first time it may be an issue but my wife's S4 connects to 5 with no issues currently.
Raistlin1 said:
I have a Netgear Knighthawk router and the main network is one name that utilizes both 2.4 and 5 and as long as the connecting device supports it, it should connect on that band.
My Nexus 5 and wife's S4 which are right next to my Tab are connected on the 5 band.
Any ideas on how I can force the Tab Pro to connect mm on 5?
Thanks
Click to expand...
Click to collapse
It seems your tab pro might be defective and not able to connect to 802.11ac, it can only connect to 802.11n which on your routher is running on 2.4GHz.
I had an issue with wifi one, for some reason it wasn't connecting right after some investigations. I enabled ssid broadcast and it worked again. I'm figuri g it was the rom being glitchy.
So try enabling broadcast if its disabled and see it that works
Sent from my SM-T320 using Tapatalk
silvscorp said:
It seems your tab pro might be defective and not able to connect to 802.11ac, it can only connect to 802.11n which on your routher is running on 2.4GHz.
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Tested out my Tab by connecting to my guest 5ghz network and tab connected fine. My router let's you combine the main network 2.4 and 5 into one name but guest network must be two separate names for the 2.4 and 5.
cloud71 said:
I had an issue with wifi one, for some reason it wasn't connecting right after some investigations. I enabled ssid broadcast and it worked again. I'm figuri g it was the rom being glitchy.
So try enabling broadcast if its disabled and see it that works
Sent from my SM-T320 using Tapatalk
Click to expand...
Click to collapse
ssid broadcast was already enabled
Raistlin1 said:
Tested out my Tab by connecting to my guest 5ghz network and tab connected fine. My router let's you combine the main network 2.4 and 5 into one name but guest network must be two separate names for the 2.4 and 5.
Click to expand...
Click to collapse
Are you sure that your guest network 5Ghz is running with 802.11ac and not A/N mode?
There are some incompatibility with tab pro and some routers.
I'm using tp-link wdr4600, 2.4ghz and 5ghz works fine. A friend, using different router, has the same problem as you, and sometimes the connection drops.
Raistlin1 said:
I have a Netgear Knighthawk router and the main network is one name that utilizes both 2.4 and 5 and as long as the connecting device supports it, it should connect on that band.
My Nexus 5 and wife's S4 which are right next to my Tab are connected on the 5 band.
Any ideas on how I can force the Tab Pro to connect mm on 5?
Thanks
Click to expand...
Click to collapse
Have you loaded a ROM other than USA? I'll look for the link, or search for posts by me, but i had a similar problem with an S4, and it turned out to be some countries outside US use different frequencies that keep it from connecting at 5ghz. Just needed to change a couple of settings in some files and all was good, or load a USA ROM.
Sent from my SM-T320 using Tapatalk
I haven't loaded any ROMS, running stock version that came with Tab from my US Best Buy purchase and I also did the OTA update.
I haven't checked if my Tab is running on N or AC when connected to my guest 5ghz network, I will have to check that soon. I will also need to find someone who has an AC network and a different router so I can test it out there, but I have a feeling this may be a little difficult for me to do.
Edit: So I checked my router and the 5GHz guest network is automatically set for a/n/ac and there is no option to change it. When viewing my Tab on the connected devices screen I cannot tell if it's connected as n or ac, how can I find this out? Any way to find this out via the Tab?
Raistlin1 said:
I haven't loaded any ROMS, running stock version that came with Tab from my US Best Buy purchase and I also did the OTA update.
I haven't checked if my Tab is running on N or AC when connected to my guest 5ghz network, I will have to check that soon. I will also need to find someone who has an AC network and a different router so I can test it out there, but I have a feeling this may be a little difficult for me to do.
Edit: So I checked my router and the 5GHz guest network is automatically set for a/n/ac and there is no option to change it. When viewing my Tab on the connected devices screen I cannot tell if it's connected as n or ac, how can I find this out? Any way to find this out via the Tab?
Click to expand...
Click to collapse
you can get a app called "network signal info" and install on your tab and other phones. in the app it can tell you what frequency you are connected at.
silvscorp said:
you can get a app called "network signal info" and install on your tab and other phones. in the app it can tell you what frequency you are connected at.
Click to expand...
Click to collapse
Tried that app out but all I could see on the statistics was that I was connected to the 5.something Ghz band, this was while I was on my guest 5Ghz specific wifi. I did not see anything about being "N" or "AC". Maybe I am not fully understanding this, but I thought AC was always in the 5Ghz band, is that not correct?

[Q] Tab S 10.5 not reconnecting to hidden WiFi access points

I was setting up a new Tab S 10.5 on a relatives network. The access point (router) is not set to broadcast. Of course the first time I wanted to connect I made the router visible and then the Tabs S connect per usual. After that I change the router back to invisible (no broadcasting). I fully expected the tablet to automatically reconnect with the router but that did not happen. I toggled the tablet's WiFi but I could only reconnect after I made the router visible again.
My relatives laptop has no problem connected to WiFi even when the router is not broadcasting. Its likely that some other tablet setting has been turned off. This is a relatives tablet and network so I can't experiment. On the tablet I'd turn off automatic WiFi scanning to save battery. Could that be the culprit?
Basically I'm asking if this is a Tab S issue that other owners have experienced?
Sent from my Nexus 10 using XDA Premium HD app
Try using either 2.4 or 5 GHz channels with standard b, g, n etc.
Also try the same connected to a different brand of router.
UpInTheAir said:
Try using either 2.4 or 5 GHz channels with standard b, g, n etc.
Also try the same connected to a different brand of router.
Click to expand...
Click to collapse
Thanks for your suggestions.
Sent from my Nexus 10 using XDA Premium HD app

[Q] Note 4 Can't Connect to Wireless

I'm not sure what my problem is. When I connect my Note 4 to my wifi it says that my network may not provide internet. In addition, it shows "(secured)" next to my SSID name. The phone then connects to the internet, but it doesn't have internet. I think the problem has to do with the fact that my wifi is being brodcasted on 5Ghz. I attached an image of my wifi settings. Does anyone have any ideas of what to change on the router or my phone? Thanks.
As pathetic as it sounds, I simply restarted my phone and reconnect to the network at it is working great. Go figure.

HELP! Wifi 5GHz conected without internet

Hi!!
I just bought a new tab s4, and I can not connect it to the 5ghz wifi network. It connects, but says connected without internet. The 2.4GHz network connects perfectly.
PS. Sorry for my English.
Same issue.
My tablet is TIM branded.
Same issue, it connects on 2.4ghz but not on 5ghz...
Anyone?
HI peep's mine is connected to 5 GHz and it’s working flawlessly, it’s showing a connected speed of 866MBPS!
Quick questions, did you try a reboot router and Tab S4 once connected to 5GHZ ?
Also are you using separate WPA2 PSK key ?
As some routers can’t handle separate keys, keep the Wi-Fi key same for both channels i.e 2.4GHZ and 5GHZ!
Does it get ip address from the router/dhcp server you have?
I don't have access to a 5Ghz wifi right now. Next week I'll try the tablet and I'll try everything you said. If the new tablet has the same problem of course, I hope it goes well.
speed_boy said:
Does it get ip address from the router/dhcp server you have?
Click to expand...
Click to collapse
See below and bands i have Separate bands!
Galaxy-Tab-S4
dual stack
Galaxy-Tab-S4
device info type 5 GHz
IP address: 000.000.0000 (DHCP)
MAC address: 77:EE:00:FFD:00
I have the same problem and I noticed that it came with the Anroid Pie update! 2,4G is working fine in my S4.
I have another tablet Samsung Galaxy Note 10.1 2014 edition and 5G Wifi is working flawlessly.
Might it be software issue in Android 9?
My basebandversion is T835XXU3BSF4, kernel 4.4.153-16124683 #2 Fri Jun 14 2019.
My Tab S4 was ,finally, updated to Android 9. 5GHz working fine. Both 5GHz and 2.4GHz working fine...
All good here...
I got one coming in the mail and will report back on my success but if you don't get internet trying setting your dns manually to Google's public one for testing. 8.8.8.8 Could also be related to the channel the router is using for 5ghz.
Malcolm
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
InsertCoin_Pls said:
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
Click to expand...
Click to collapse
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
1eStar said:
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
Click to expand...
Click to collapse
Yeah, I know, the device issue is that all my other phones, computers and devices are able to connect to the wifi. I enabled the smart wifi and it looks like it's going better, the tablet is able to get better download speed.

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