Note 3 Neo Duos - sudden restarts when charging and battery almost at 100% - Galaxy Note 3 Neo Q&A, Help & Troubleshooting

I own an ukrainian version SM-N7502 with N7502XXUANC3 stock firmware. The phone is not rooted neither modified in any way.
I observed it reboots sometimes by itself but it happens only when is connected to the charger and the battery is near or full.
The problem is it stays at the moment when it asks for PIN codes and as both sims are not registred yet I become unavailable.
Has anyone of you observed the same phenomen ?
Any ideas ho to solve - but I wouldn't like to disable PINs check at startup...

In my case its a totally random phenomenon, no charger required. Contacted service centrre for the same. Waiting for reply.

Related

[Q] Galaxy Grand I9082 China Telecom Gets Super Heated & Draining Battery

Hi, need some technical advise on this issue. Apparently, I have a set of Galaxy Grand from China Unicom. The thing is that it is on stock. I gets heated up super hot whereby I can feel the blistering heat and when plugged in to charger, it just discharges and not charging. The phone is hot with or without charger plugged in. It has never went to water contact before. I am puzzled, I can't flash it to any other firmware as I've read the I9082_CU phones are sort of like firmware locked. The phone will keep on draining battery until it kills itself off. The only way to charge it back is for me to charge the battery with external charger.
If anyone has any insight of this issue, or have a schematic diagram for any jumpers to the mainboard, please share thanks. I suspect something is drawing power or a blown capacitor or resistor that is causing this. Another thing is that whenever I try to activate the wifi and bluetooth , it just says " Turning Wifi On" or "Turning Bluetooth On" it stays for a couple and reverts back to off position. However I noticed even in the off position, the WIFI or Bluetooth icon is dimly lit.
I thank everyone for any insight on this.
Regards
phone is getting slower
am also facing the same problem... & now a days am not able to open the google play store, when i open it, my phone hangs & after some times error message wil popup on my screen like "unfortunately google play store stopped", please help me with a solution for this.....
I never knew Grand has a carrier-locked variant... Given its target market in developing countries, not US.
Your best bet is to complain to your carrier and claim your warranty, because it seems like they have done lousy modifications to the phone...
The thing is these phone was purchased from China, didn't know it too that they locked the firmware but after reading from a couple of guys here, it seems it's locked. Battery is draining like crazy , 1% every 20-30 secs. I think it could be firmware but maybe it could be hardware as well
This could be a faulty app/firmware---which can be detected by some system monitoring apps on Play Store---a bad kernel or some faulty hardware...
There's no solution for faulty hardware... just dump it if you can't bring it to a service center
Can you root and install a custom ROM on a locked firmware? (sorry I've never used a locked phone before) This could be a fix if it's a faulty app/firmware/kernel.

Not charging, screen flickering

I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
shining08 said:
I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
Click to expand...
Click to collapse
As far as I am aware items from ebay are not covered under warrenty.
Even with the screen off and nothing happening, leave it on charge for few hours then unplug and try to put it on.
Also have a look into the charger port of the tablet at the bottom to make sure nothing looks bent or out of the ordinary.
Sent from Galaxy Note 10.1 2014 Edition via Tapatalk.
samsung sm-p605 dead not starting
havig the same error mentioned above.. got the device new from amazon, shipped to chile where i live.. recieved it and tried switching on and didnt switch on.. tried connecting wall charger for couple of hours no progress not even battery symbol coming up.. tried usb to laptop battery image comes up with no animation.. and screen flickers... boots in odin mode... when tried booting in recovery mode stucks in screen where the model name appears...
plz help since i have 0 hrs of usage completely new.. chile samsung doesn't accept becos its purchased in usa.. any email of samsung will also help
shame i always liked samsung over apple.. and bought a product with no support.. apple atleast accepts product bought anywhere in the world and even replaced battery for my frnds iphone 5s when in warranty...
I have not had this issue with my Note, but my Nook did the same thing once. I disconnected the battery for a few minutes and everything reset. No idea if this will help, or if you are adventurous enough to try it.
Here are some pictures of the Note tear down. http://forum.xda-developers.com/showthread.php?p=49595697
samsung sm-p605 dead not starting, screen flickers
i am going to try removing the battery as u said.. lets see..
anyother ideas plz let me know..
but shld i do this quite often?? is this an known error of note???.. do we have this problem when complety drained????
samsung sm-p605 dead not starting, screen flickers
no luck.. i removed the battery from the board, then plugged in back after couple of minutes..
still in same state..
the screen flickers a lot.. is that normal when the note is completely drained..???
It is very bad for the battery to go completely down. I don't let it happen on my devices, so I cannot say if the flicker is normal.
My experience with the Nook was actually a friend's device. He had let it run down, and it was not charging. He left it on the charger for a few days, and it was still not showing a charge. He gave it to me to check out. I disconnected and reconnected the battery. It was probably half an hour or so, because I was interrupted. When I reconnected the battery, the Nook popped on and reported a full battery. Apparently it was charging but not registering anything, and the disconnect allowed things to reset.
If you do not any other ideas, I would suggest leaving on the charger overnight (or longer) and trying the disconnect again. Maybe leave it disconnected longer too.
shining08 said:
I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
Click to expand...
Click to collapse
I have the same exact issue right now! But mine is a refurbished unit. I tried the battery unplug, tried leaving it charging overnight, letting it discharge, flashing new roms, new kernels, etc. Nothing. THe only thing that did work a little bit was changing the kernel. Other than that, even flashing stock ODIN roms wasn't working.
When you charge yours, does it charge up to 75% but won't go any further? And does it take an extremely long time to get there? Because mine does. Reading about other devices that have the same issue, it seems to be the battery. But the other devices were phones. This is a tablet. The battery costs $65 :/
shining08 said:
I bought a note 10.1 2014 Ed a couple of weeks ago on eBay. Not refurb and sealed in the box.
Devastated to find tonight, after completely discharged and shut down, that it seemed not to charge at all.
It becomes stuck on either the battery symbol, where nothing happens, arrow doesn't spin and no animation, or goes to the device model name. All the while the brightness flickers.
Have tried various chargers, I've taken all the cards out but nothing is working
I think it may be a loose connection with the battery (but open to other theories).
If anyone has had this problem, how have you fixed it? Is it worth disassembling and trying to fix it myself (as I'm sure you can tell I don't have a lot of knowledge about this)? Being an eBay purchase is it still under warranty with Samsung? How much would a fix be if it was a loose battery?
Thanks in advance
Click to expand...
Click to collapse
I know this is a very late reply and you have probably solved your problem by now, but for future readers with this problem:
I currently have the exact same problem, and just found out what it was. Either my charging cable (official Samsung cable) is faulty. I plugged it into another microUSB cable, and it is now charging again. No more battery symbol that doesn't have the spinning animation or flickering, and now it turns on.
StandardLeopard said:
I know this is a very late reply and you have probably solved your problem by now, but for future readers with this problem:
I currently have the exact same problem, and just found out what it was. Either my charging cable (official Samsung cable) is faulty. I plugged it into another microUSB cable, and it is now charging again. No more battery symbol that doesn't have the spinning animation or flickering, and now it turns on.
Click to expand...
Click to collapse
Thanks for this information. Exactly this was the issue. Great!
Charging works and screen stops flickering with Samsung charger if you let it charge in Recovery mode. Mine is still charging as of now, so I don't have any news further yet, but it went from 0% -> 3% after around 30min.
Other than that, I only managed to get charging working with a Motorola's turbo charger.

UCH12

Hello,
Couple of months ago I bought a UCH12 charger and it was working fine with my Z5 Dual Premium.
But since the update to Android 7.0, it stopped working.
I'd plug the charger to the phone and it would vibrate as if it recognized that something was connected but the phone does not show the icon of being in charge and even when I go check the battery usage it says that the phone is not charging.
My phone is not routed. I tried getting help from Sony support, but all of the action tried (reset, long reset, turning on and off, repair, etc...) did not get any results.
Anyone has the same issue ?
have you tried charging ANYTHING else from this charger?
looks like it's dead.
Yep, a Galaxy S7, works like a charm, just hates my cellphone or my cellphone hates it, either way.
try the same chargers while
1. device switched off
2. charging optimization is off
i suspect that charging optimization causing trouble...
1. Same thing
2. I am not sure where to do that, I have check battery optimization but iit only optimize the charge in respect of the apps used. and it did not do anything.
I admit that this is a strange one, has anybody witness the same thing ?
I can always send it for repair (I am still under warranty) but I'd like to use this as last resort (takes some time and forces me to use a crappy phone).
Settings > About Phone > Status
Tried it, no change...
EDIT:
I wonder if this article isn't saying that Google might be messing with Quick Chargers...
https://www.extremetech.com/electro...and-proprietary-fast-charging-android-devices
Anyone else on this issue ?

NOTE7 N930V and N930F Problem with ROM.

Hey.
At the beginning, I would like to apologize for my English language, but I am using a Google translator. I have several pieces of Samsung Galaxy Note7. I'm having two problems.
One copy is the N930V, with software from the American Verizon network. The problem is that there is no software in Polish. In addition, there is a message to return the phone, even though it charges up to 100 percent. Can anyone help me find TWRP to N930V, and find some Custom Rom? I am a layman.
2 copy is N930F.
The phone sometimes turns on, but only under the charger. The battery only charges up to 50%. When the screen goes off and I try to use the phone to wake up from sleep mode, vertical green bars appear on the screen, or enter normal mode, but it immediately shows a message about returning the item to the point of purchase and replacement of the device.
The message starts with the words "Important Note: The Samsung Galaxy Note7 ..."
The software version number: MMB29K.N930FXXU3BPL5,
Unfortunately, the picture is quite rare.
The phone disconnects automatically after disconnecting from the charger. Without a charger, I do not want to start.
When I connect it to a computer with a USB cable, it has not even started correctly once. They are always green bars on the screen.
Can anyone help me with software repairs on these two phones?

Moisture detected and fast charging not working

hello dears
around a month ago i don't think so my phone touched water or something else but any time i unplug my phone from charger i face with " moisture detected ...." and i have to stop until message disappear to able connect again to charger and since then my fast charging also stopped working i tried with my friend charger also but only it is cable charging.
by the way i cleaned the cache from recovery.
Do i need to give my phone to any service area for opening and fixing issue or i DO I HAVE SOFTWARE ISSUE?
liliko said:
hello dears
around a month ago i don't think so my phone touched water or something else but any time i unplug my phone from charger i face with " moisture detected ...." and i have to stop until message disappear to able connect again to charger and since then my fast charging also stopped working i tried with my friend charger also but only it is cable charging.
by the way i cleaned the cache from recovery.
Do i need to give my phone to any service area for opening and fixing issue or i DO I HAVE SOFTWARE ISSUE?
Click to expand...
Click to collapse
hello.mr liliko.so can you try clear data and cache for this app (USBSettings) from your settings phone then charge your phone with your charger.and tell me the results hope this will help you ?
It's a problem with the S line from samsung.
i face this problem with a s8, have to send it to repair... it work good for a few months than the same problem appears again.... sended it to service then received a brand new s8 from Samsung, the new s8 gave me the same problem with "moisure detected" Without any water getting near it! Send it to service and received a brand new Galaxy S9 that gave me the same error that my two previously Galaxy S presented.
They repair the phone and send it back to me. It's working Flawlessly right now....don't know for how long...... I know it will eventualy presents the same error on usb port.
It's a problem with the phones from S8 to S9 line......the same problem appears again and again....
Sorry for english! Speak from brazil!

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