[Q] Fix Poor Audio Quality Over Bluetooth? - T-Mobile LG G3

Switched from the Nexus 5 to the G3 last week. Love it so far, but noticed that the audio quality over Bluetooth is horrendous in comparison to my previous phones.
This is connecting to my 2013 Honda Civic. Previous phones that sounded great in my car were the Nexus 5, HTC One, and Note 3. The G3 sounds really bad. At first I thought it was because I was streaming music, but I tried local content with the same results. Anything base-ier or heavy just sounds muffled/distorted when the song gets loud. It pretty much sounds like a really low-quality stream.
Is there any way to fix this or is it just an issue with the phone?

SuperTongue said:
Switched from the Nexus 5 to the G3 last week. Love it so far, but noticed that the audio quality over Bluetooth is horrendous in comparison to my previous phones.
This is connecting to my 2013 Honda Civic. Previous phones that sounded great in my car were the Nexus 5, HTC One, and Note 3. The G3 sounds really bad. At first I thought it was because I was streaming music, but I tried local content with the same results. Anything base-ier or heavy just sounds muffled/distorted when the song gets loud. It pretty much sounds like a really low-quality stream.
Is there any way to fix this or is it just an issue with the phone?
Click to expand...
Click to collapse
Good luck. It probably the cars software out of date
BAD ASS G3

BACARDILIMON said:
Good luck. It probably the cars software out of date
BAD ASS G3
Click to expand...
Click to collapse
Okay, thanks?
After testing it seems more so that when my Moto 360 is unpaired the quality goes back to normal. My guess is that the phone itself is having the issues, not my car.

SuperTongue said:
Okay, thanks?
After testing it seems more so that when my Moto 360 is unpaired the quality goes back to normal. My guess is that the phone itself is having the issues, not my car.
Click to expand...
Click to collapse
Well the 360 has pairing issues either way. So if it is just ur car and phone and sound is good they problem solved.
BAD ASS G3

SuperTongue said:
Okay, thanks?
After testing it seems more so that when my Moto 360 is unpaired the quality goes back to normal. My guess is that the phone itself is having the issues, not my car.
Click to expand...
Click to collapse
Same thing here. Quality sounded like a low bit rate, compressed and distorted. Old M7 sounded great, so I knew it wasn't my head unit.
Read this thread and tried disconnecting my Gear Live watch, and got a much better sounding stream. Kind of a crappy trade-off. Hopefully it's something that can be ironed out with a software update, and not an actual hardware limitation on the BT module in the G3. Like I said, my old HTC One M7 handled both without issue.

Herb.Grinda said:
Same thing here. Quality sounded like a low bit rate, compressed and distorted. Old M7 sounded great, so I knew it wasn't my head unit.
Read this thread and tried disconnecting my Gear Live watch, and got a much better sounding stream. Kind of a crappy trade-off. Hopefully it's something that can be ironed out with a software update, and not an actual hardware limitation on the BT module in the G3. Like I said, my old HTC One M7 handled both without issue.
Click to expand...
Click to collapse
My M8 had some weird BT audio issues at launch, but an update a few weeks later fixed it. Hopefully this will be the case with the G3. Is there any easy way to re-pair an Android Wear watch? When I unpair it on my G3, I end up having to fully reset the watch to put it back into pairing mode.

Same Issue
Did you find a fix?
Im having the same issue with my LG G3. I have a 2009 Acura TSX. Verizon told me today that my phone is not compatible with my car because my car's bluetooth is out of date. I am skeptical because it works fine just sounds crappy.
Anyone else having issues? Im going to investigate further. If other peoples Verizon G3 does not have this issue, then Ill know it was lies.

Viper4Android makes a nice improvement in the quality once you get it tweaked properly. Made a dramatic difference in my car and over my BT headphones.

I have a 2010 TSX and it works perfectly with my g3 (D851). Sounds great

Does your tsx have the navigation package? What about your phone is it Verizon ?
I'm going to call Verizon again. Really bugs me. Love the phone other than this.

I've paired with my Car and a Sony Shake stereo. Both sound great, especially the Sony.

I am having the same low quality issue with the BT audio on the G3. I was using the M7 and it sounded great. I tethered the M7 off the G3 and used the M7 BT through the car stereo just to make sure I was not imagining things. There is a huge improvement in audio quality when using the M7 BT as opposed to G3 BT.

Related

[Q] HD7 speaker hiss, could you check for me?

Hi there. Just noticed with my HD7 that after its made a noise, say for example the keyboard click which i love by the way, my rear speaker has a hiss for about a second afterwards. Could someone else with a HD7 please hold their phone with their rear speaker to their ear and then get their phone to make a noise so that I can find out if it's my phone or a feature of the HD7?
To be honest the reason I'm interested in this is the speaker hiss that I'm hearing here I think might be related to the bluetooth audio quality issues I have, long shot I know.
Thanks
Confirmed, I hear the hiss too. I think it's the audio file for the click sound. After the click sound is made, the file continues playing for a few seconds.
Cheers for that.. Seems to happen when you pause music or anything else really. Ah well, first gen poor quality hardware I guess.. I knew I was gonna take the hit.
I thought this was standard on everything, it definitely happened on my last 2 android devices.
brummiesteven said:
I thought this was standard on everything, it definitely happened on my last 2 android devices.
Click to expand...
Click to collapse
Yeah, it's not a big deal at all.
Yeah for sure not a big deal, would never notice it if I hadnt randomly had it up to my ear.. Like I say just grasping for reasons why the bluetooth audio might be a bit ropey. The same hiss was heard over a friends bluetooth headset, sorry cant remember the make (my parrot doesnt have the hiss but does have a crackle, go figure).
My Jabra Halo, and my car via a FIPO device both have the his over bluetooth, occasionaly stuttery audio, never crackles though

External Speaker sound quality

How is your external speaker (eg speaker phone, music, etc) sound quality?
Got my Dinc2 on Friday and the sound quality is terrible. There's a buzzing sound almost as if the speaker is blown or loose.
My original Dinc had surprisingly good sound from the external speaker even at higher volumes.
just went from My Dinc to Dinc 2 today. the first song I played you can really tell the difference and see how bad the Dinc 2's speaker is compared to its original
Yeah, its really bad, it cracks/pops a lot too. When I hook it up to my car stereo thru a headphone cable, it cracks a lot too, I think maybe the way the phone processes audio isn't the best. Could be my cord though. I'm disappointed in the sound, other than that though, I love the phone. Came from Droid 2.
Sent from my ADR6350 using XDA App
There seems to be an overdrive issue (overdrive meaning pushing too much through the audio ports, be it headphones, bluetooth, or the speaker). I've noticed it seems to vary based on media volume controls, and HTC seems to have implemented a large array of media volume controls that step on each other.
This is one of the reasons I'm really looking forward to ditching Sense and getting back to CM. I need more predictable media controls.
sound issues
Came from a blackberry to the I2, it seems to me that I'm not getting the volume on notifications and what not, keep missing them. I did notice that the head phone jack was pretty sloppy when trying to use the head phones, had to tinker with it to get it to work, haven't found a good way to hook to my car stereo yet as it doesn't have Bluetooth or a way to plugin, any suggestions on good devices are welcome.
Mine definately sounds like it's in a tin can, but i don't have any popping. I think with the right audio manager to correct some of it, it should be fine once we get root.
Mine is pretty rough also. I was sorta shocked at the quality of it on such a nice phone
I guess I was lucky...mines pretty good
Sent from my ADR6350 using XDA Premium App
I am also very disappointed with the sound quality of the Dinc 2. Is it a software issue or a speaker problem? I just hope it can be fixed or it may be a deal breaker for me. HTC really blew this one.
i did notice that it can sound a little better by turning on the SRS enhancement mode but not good enough to satisfy me.
abtxpress said:
I am also very disappointed with the sound quality of the Dinc 2. Is it a software issue or a speaker problem? I just hope it can be fixed or it may be a deal breaker for me. HTC really blew this one.
i did notice that it can sound a little better by turning on the SRS enhancement mode but not good enough to satisfy me.
Click to expand...
Click to collapse
Its gotta be a software issue, speaker and earpiece speaker sound pretty poor compared to Inc 1 at medium to higher volumes.. maybe update or custom roms will fix.. really my only complaint with this phone besides the custom options I've grown used to on sr4.0 and cm7
Sent from my ADR6350 using XDA App
I've found something interesting about this issue.
When playing from any media player playing local media, or playing from Slacker, I get problems with playback quality on the speaker and through bluetooth (not so much through headphones though). However, pure streaming media (such as DI FM's app) is clean and clear on the speaker and on bluetooth. This definitely smells of a software problem.
The I2 does have SRS support. Unfortunately the only SRS controls I've seen are in video playback, and it's just a toggle. I've read about other devices having audio quality problems with SRS and I wonder if this is what's going on. I've tried digging around to see if I can completely disable it, but no luck yet. Might have to dig in under the hood.
External speaker is a bit sub-par, but all other audio on mine (including earpiece speaker, headphones, and bt) sounds fine. I could see it being a software issue, though, based on the other replies here.
SRS can also be turned on through the stock music app. Sounds better but not great
Sent from my ADR6350 using Tapatalk
06stang said:
SRS can also be turned on through the stock music app. Sounds better but not great
Sent from my ADR6350 using Tapatalk
Click to expand...
Click to collapse
That could be why I missed it there. I don't use the stock app.
So, thanks to the unlock finally being released, I'm running CM7 now. My bluetooth audio seems to have cleared up, no more overdrive effect coming through my car speakers. I don't think the external speaker is up to par, still, though. However, bluetooth audio definitely improved, at least so far. Needs more testing.
We received two Dinc2 last week at different day, first one sounds like rock in tin can, it buzz at higher volume, and the lower frequency range is horrid, lots of distortion. my 2nd Dinc2 sounds much better and do not have the same characteristics as the first one, but it is still not as good as the fascinate they replaced. I requested to get the first one replace and VZW is sending me another one, it's definitely not normal when I compare both Dinc2 side by side listening to the same clips, first one is significantly worst.
I wish the speaker was abit louder.. i haven't had any crackles or pops though.
Coming from my original dinc the higher volumes on the dinc 2 do cause a lot of crackling. Listening to the howard stern show I can't have the volume all the way up like I used to :/ .
Sent from my ADR6350 using XDA App
Its gotta be a software issue, speaker and earpiece speaker sound pretty poor compared to Inc 1 at medium to higher volumes..
Click to expand...
Click to collapse
I mostly agree. When using the speaker phone, it is beyong horrid. However, when playing youtube videos, it is not nearly as bad. So the audio processing from these two different sources is completely different.

Hissing noise in left ear when playing music through headphones

Anyone experiencing a hissing noise in the left ear when playing music with headphones? It's more obvious in some songs and its really irritating once you've noticed it.
Seems to be the same problem the G2 has: THAT Kitkat Audio Bug - Hissing/Crackling. - xda-developers
Yes, me to. It's very anoying. Hope it will be sorted out otherwise I return the G3 to shop
I have the same problem here. only left earphone having hiss noise during a music play or anything.
Do you think this can be fixed by a software update or should we refund the device?
LG G3
Android Version 4.4.2
Kernel: 3.4.0
Build No: KVT49L.A1402575277
Thanks
online111 said:
I have the same problem here. only left earphone having hiss noise during a music play or anything.
Do you think this can be fixed by a software update or should we refund the device?
LG G3
Android Version 4.4.2
Kernel: 3.4.0
Build No: KVT49L.A1402575277
Thanks
Click to expand...
Click to collapse
Took months before they fixed it on G2
kruso said:
Took months before they fixed it on G2
Click to expand...
Click to collapse
I have a G2 running the lastest euro open rom and the issue is still there. Nothing has been fixed! Lets face it... They either don't want to or don't know how to fix it...
Hello
While I do not get a hiss I am getting distortion from the LG G3 in the left on earphone - I have found that it happens on the earbuds you get with it along with my Sennheiser, both have them inline volume controls. My Sony earbuds do not have the inline volume control and I do not get that distortion. All earbuds testing on other devices and working perfect. You can hear the distortion in say low volume parts of say the Man of Steel soundtrack.
Anyone else have this issue with distortion in the left?
Thanks.
For people who are "not sure" if they have this issue: play some music with rhythmic bassline, then go to Settings --> Accessibility ---> in hearing section move the "balance" slider to the right. Now you should hear the distortion in its clear form in the left phone.
... would be interesting to see how many have this - I would pop round a few shops this weekend and try out some demo units to see if they also have the issue - however I am moving so no time - Would like to know if everyone with the G3 has the issue or some.
Its not something you have to listen very hard to notice - something with a bit of bass effect - I notice it on Man of Steel soundtrack, 1m 12s in on the track DNA.
By the way is the same if you use in inbuilt music player or my preferred player PowerAmp, of course all effects are off. The media files themselves are flacs which I use in testing audio equipment, so I know the files themselves are perfect.
I have this too. But it also seems very picky about which AUX-cable to use. Ive tried 5 different wich I know all works well.. tested them both with another phone and my Nexus 7. With 3 of them the phone doesnt even recognize its plugged in, the sound continues to play though the phones speakers. With the fourth one I get sound but very noisy and when i rotate and wiggle the cable it gets more noisy and static. With the fifth cable I dont get any of that but the left channel is still a bit noisy at certain parts in the songs, just like you describe in this thread.
Do you think all this is related to the same problem or have I also gotten a phone with a bad jack?
Hey Dyln
You have come to the same conclusion I have come to. Really not sure whether to ask for a replacement and find I get the same experience (alot of hassle for nothing) - Just find its really funny about what headphones you use. I am not liking that my £50 Sennheiser earbuds for gym do not sound as good as my other devices - Is that a batch issue on the hardware side?, is it a software issue (like G2)? God knows !... just annoying as its otherwise a great phone.
Christopher.
Hi I have the same issue with a pair of Shure SE-846 (9 Ohm). Very annoying. Hope this will be fixes soon or I have to get an in-line resistor to increase the impedance. There is (almost) no noise with headphones above 32 Ohm.
Gesendet von meinem LG-D855 mit Tapatalk
she coldsep
dhkx said:
Anyone experiencing a hissing noise in the left ear when playing music with headphones? It's more obvious in some songs and its really irritating once you've noticed it.
Seems to be the same problem the G2 has: THAT Kitkat Audio Bug - Hissing/Crackling. - xda-developers
Click to expand...
Click to collapse
I don't have hissing on mine, using the stock Quadbeats and iPhone5 headphones. I have the F400K Korean model. (I am familiar with the hiss as my old G2 had it (was fixed when I was using one of the Cloudy custom rom though).
Distortion and feedback in between songs playing in car with 3.5mm jack
I've just posted over here which is I reckon a related issue involving the 3.5mm jack....
http://forum.xda-developers.com/lg-g3/help/aux-cable-problem-t2802719
At the risk of repeating myself I'll just copy and paste in here too...
"I have a similar issue with the 3.5mm audio jack cable in the car.
Although i have tried a couple of cables and they do produce audio out of the speakers, I have a nasty problem whenever there is a gap between tracks, or when listening to radio if I pause it for more than 1 second.
It's as if the LG is cutting the power to the aux cable, so that when the music is restarted, or more annoyingly of all after EVERY song when played straight from the device, there is a nasty distorted feedback coming from the left speaker.....
Surely this is related to what the folks are saying over here...
http://forum.xda-developers.com/lg-g...music-t2804065
It never happened in my car with my Galaxy S4 or my Galaxy Note before that.
I'm seriously considering returning the handset as this noise is just not bearable - it's getting near a deal breaker for me.
edit: should have mentioned it also happens when an incoming call ends, the music cuts back in with a big old distortion/feedback."
jan.kvac said:
Yes, me to. It's very anoying. Hope it will be sorted out otherwise I return the G3 to shop
Click to expand...
Click to collapse
I am also having the same issue with my unit. Do you guys think that an update can fix this? I had my G3 replaced for having a damaged screen. I don't want to return it to the retailer again because of the buzzing sound.
G2 hissing sound fix for g3
dhkx said:
Anyone experiencing a hissing noise in the left ear when playing music with headphones? It's more obvious in some songs and its really irritating once you've noticed it.
Seems to be the same problem the G2 has: THAT Kitkat Audio Bug - Hissing/Crackling. - xda-developers
Click to expand...
Click to collapse
have you guys tried installing this?
https://play.google.com/store/apps/details?id=it.ptoti.g2_tweaksbox&hl=en
genesissss said:
have you guys tried installing this?
https://play.google.com/store/apps/details?id=it.ptoti.g2_tweaksbox&hl=en
Click to expand...
Click to collapse
It's good to know that there will likely be an easy fix. Even if that app has some compatibility issues, I'm sure a G3 version would come out.
LG G3 Hiss noise on left headphone
I did quite research on this issue.
Here is what I did:
Tried with 7 different high end - low end headphones. All having same issue on left headphone
My friend has the same phone, he is having the same issue
Went to Retail and tested 2 different phones, both having the same issue.
Tried with different songs, but the best songs you can listen to understand the noise is solo piano songs.
Try to listen this song: Ludovico Einaudi - I Giorni
If anyone has bluetooth headphone, I would like to see the test result. So we can understand if this is hardware or a software issue.
If bluetooth fails, It could be software otherwise most likely a hardware issue.
I thought this was a KitKat issue... so returning your G3 won't do any good. I experience this also. I'm not sure why Google hasn't made a fix for this yet.
Brilliant, thanks Online111; was meaning to pop round some retail shops to test out other G3's. Looks like it is a personal choose then if you can bear it or not. Was very nearly going to get a swap out.
Christopher.
online111 said:
I did quite research on this issue.
Here is what I did:
Tried with 7 different high end - low end headphones. All having same issue on left headphone
My friend has the same phone, he is having the same issue
Went to Retail and tested 2 different phones, both having the same issue.
Tried with different songs, but the best songs you can listen to understand the noise is solo piano songs.
Try to listen this song: Ludovico Einaudi - I Giorni
If anyone has bluetooth headphone, I would like to see the test result. So we can understand if this is hardware or a software issue.
If bluetooth fails, It could be software otherwise most likely a hardware issue.
Click to expand...
Click to collapse
request
can we request an audio fix here?
http://forum.xda-developers.com/showthread.php?t=2792242

[Q] Jaybird Bluebuds X problems on Galaxy S6?

Anyone having any Bluetooth issues with the S6? In particular, with the Jaybird Bluebud X earbuds? I emailed Jaybird support to see if they are aware of any issues. Based on my research, I cant tell for sure if there is a known issue or not.
Basically, heres whats happening. This is the first time Im using a Bluetooth headset but pretty confident this isnt a settings issue.
Bluetooth pairs fine. But if my phone is not within a foot or two, or not in direct line-of-sight of the earbuds, the sound cuts in and out, or totally out. So if I put the phone in my pocket, I lose sound. If I hold the phone behind my back, I lose sound. Bluetooth stays connected, but the sound goes out abruptly. It doesnt get distorted or faint, it just cuts out. If I bring the phone back in line-of-sight, or close to the phone it works great. But it kind of defeats the purpose. I had to hold the phone at my chest on my walk to work this morning in order for it to work right. If I cover the top half of the phone, it goes out (eerily similar to the old iPhone issue with the antenna, if you touch the frame a certain way it seems to go out). But sometimes depending how I touch the controller-side earbud, it goes out. Its as if anything that blocks the line-of-sight or sensors on the phone/earbud, it blocks sound. I tested this in Safe Mode as well and the problem is still there.
For whats its worth, I have a Jambox at home and the S6 connects fine with it, no matter where I am in the apartment or how Im holding the phone. So I really doubt this is a problem with the phone but who knows. I have my old S4 on KitKat at home that I will test with tonight as well.
Some new information after some testing at the office this morning.
Tried the earbuds with a Galaxy Note 4, and iPhone 4S, and the same problem is happening. So thankfully it doesnt look like an issue with the S6. I'll be sending these earbuds back for a new pair and report. If problems continue, obviously I'll be trying another kind of earbuds.
Stopped and picked up the Plantronics Backbeat Go 2. So far, these are working perfectly though they may not be quite as loud. But its good to know it doesnt appear to be a problem with the phone. Must be some kind of compatibility issue with the Bluebuds. I have a replacement set of Bluebuds on the way so Ill report back if they work any better than the first pair.
My bluebud x does the same. Walked over a foot away and the music stops. Walk back closer to the phone music comes back on.
Received my replacement Bluebuds and the same problem occurs. So there must be some kind of compatibility issue.
Jaybird says they are unaware of a known issue but I find that hard to believe.
So Ill be using the Plantronics for now since they seem to work fine.
Samsung S6 issues
I recently purchased the JayBird BlueBud X and literally had the same issue. It connected and paired perfectly fine, but it only lasted for about 10 seconds before the sound went away. You could press any button on the BlueBuds and it would start up again for a few seconds and the sound would go away again. It paired perfectly with my sister's Samsung Galaxy S4 and my friend's iPhone 5. I called their technical support and they suggested, I send it in and get a replacement. I wasn't having any of that BS. I just returned them. Sadly, they were the most comfortable earbuds, I have ever worn. There is some compatibility issues that need looking into.
ryan2202 said:
Anyone having any Bluetooth issues with the S6? In particular, with the Jaybird Bluebud X earbuds? I emailed Jaybird support to see if they are aware of any issues. Based on my research, I cant tell for sure if there is a known issue or not.
Basically, heres whats happening. This is the first time Im using a Bluetooth headset but pretty confident this isnt a settings issue.
Bluetooth pairs fine. But if my phone is not within a foot or two, or not in direct line-of-sight of the earbuds, the sound cuts in and out, or totally out. So if I put the phone in my pocket, I lose sound. If I hold the phone behind my back, I lose sound. Bluetooth stays connected, but the sound goes out abruptly. It doesnt get distorted or faint, it just cuts out. If I bring the phone back in line-of-sight, or close to the phone it works great. But it kind of defeats the purpose. I had to hold the phone at my chest on my walk to work this morning in order for it to work right. If I cover the top half of the phone, it goes out (eerily similar to the old iPhone issue with the antenna, if you touch the frame a certain way it seems to go out). But sometimes depending how I touch the controller-side earbud, it goes out. Its as if anything that blocks the line-of-sight or sensors on the phone/earbud, it blocks sound. I tested this in Safe Mode as well and the problem is still there.
For whats its worth, I have a Jambox at home and the S6 connects fine with it, no matter where I am in the apartment or how Im holding the phone. So I really doubt this is a problem with the phone but who knows. I have my old S4 on KitKat at home that I will test with tonight as well.
Click to expand...
Click to collapse
The same thing happens with my LG Tones, the antenna seems to be in the left side on them and having to go through my body to the phone in my pocket is just too much. It's been an issue with both phones I've used it with, the S6 and the S4 before it. Bluetooth in low power devices just seems to have to be super weak.
Has anyone found a fix for this problem as yet? I have the same issue with my bluebuds when I am at the gym as well.
You don't know how much effort I put into figuring out it was the phone and not the bluebudsx. Ended up returning and getting G new headphones 3 times, before sending in my phone to be replaced. Figured out that the new phone was still dropping the connection too, so it had to be the phone and not the headphones. It really sucks because I run twice daily, and Bluetooth made things so much easier. It looks like just bad hardware from Samsung, so there won't be a fix coming. Just gonna have to used wired headsets again...
Oh and for the record, I'm not having issues with distance causing drops. The drops occur randomly after usage, anywhere from 5 minutes to 6p minutes into my run. So everyday is a new day when I go running, since im always worrying about when my music will cut out and mess up my rhythm. Tested bluebudsx with my N5, Note 4, and EVO LTE. None cut out randomly during runs. So I came to the conclusion it has to be bad hardware on the S6.
glad I saw this, I was considering these for jogging/exercising, I'm presently using a Samsung HS3000 with a pair of Beats UR Beats, guess I'll stick with that combo
sent from my S6 using tapatalk
I have the LG tone pros and same thing happens to me. I also have a pair of Plantronics Backbeat fits and it also does the same. The phone has poor Bluetooth as well as antenna. My signal sucks most of the time
Sent from my SM-G925P using XDA Free mobile app
No issues here and i use them all the time at the gym. Always go drink some water and leaving my phone behind without a hitch. Galaxy S6 W8 Variant with XtreStoLite 1.4a (5.0.2)
Xtrestolite is a Rom for S6, right? That makes me think that it maybe a software issue with the phone not a hardware issue.
I'm wondering if it has to do with 5.0. 2 Android. Has anyone flashed the new 5. 1.1 release? If it is software that's causing issues, maybe something was changed between versions. I would test it myself but I need to stay on 5.0.2 for personal reasons.
numel007 said:
I'm wondering if it has to do with 5.0. 2 Android. Has anyone flashed the new 5. 1.1 release? If it is software that's causing issues, maybe something was changed between versions. I would test it myself but I need to stay on 5.0.2 for personal reasons.
Click to expand...
Click to collapse
Just got my jaybirds and my S6 (G925T) is running 5.1.1 and is having the same issue. Music will play for 30sec-1min but then it cuts out. The bluebuds x work fine on my Nexus 7 which is also running 5.1.1
---------- Post added at 03:11 PM ---------- Previous post was at 02:40 PM ----------
It seems like I was able to fix the issue for my S6. I enabled Bluetooth HCI snoop log in the Developer options and then copied the file (btsnoop_hci.log) to my computer and found in Wireshark that my Logitech bluetooth adapter was showing up a lot even though it was not paired to my phone. I disconnected the adapter and found that I can play music without the dropped audio. I'd recommend everyone to take a look at their logs and see if there is any weird traffic from other bluetooth devices. It's somewhat disconcerting that a device not even paired to my phone could cause problems with the headphones.
icj217 said:
[/COLOR]It seems like I was able to fix the issue for my S6. I enabled Bluetooth HCI snoop log in the Developer options and then copied the file (btsnoop_hci.log) to my computer and found in Wireshark that my Logitech bluetooth adapter was showing up a lot even though it was not paired to my phone. I disconnected the adapter and found that I can play music without the dropped audio. I'd recommend everyone to take a look at their logs and see if there is any weird traffic from other bluetooth devices. It's somewhat disconcerting that a device not even paired to my phone could cause problems with the headphones.
Click to expand...
Click to collapse
Interesting. I'll try that, but I'm thinking I have a different problem since I can be walking around or running outside and connections will still drop randomly.
I am having the same issue on Samsung Galaxy S4 and Samsung Galaxy S6 Edge +. Soooo annoying. The only pattern that I was able to figure out is that sound will cut out every time there is a Bluetooth interference. Even when there are no other Bluetooth devices within miles. When ever you have any other apps running in the background that try to connect to Bluetooth devices sound will cut out. For example when u have some fitness tracking app trying to connect to a Bluetooth device that is not with you. It seems that there are few different ways that your sound cuts out and all has to do with Bluetooth interference or searching. It would be awesome if someone has a solution.
Samsung GS6 and Jaybird Bluebuds X connecting
Hello all,
I was having the same issue with my Samsung GS6 ATT running 5.1.1.
I would put the phone in my pocket or walk a few feet away and the signal would drop out (skip).
Reading all the posts on here stating it wasn't the buds I tried the one thing that possibly on mine can cause the bad signal.
I removed my case! (OBLIQ case)
Since doing that I can walk 30 ft away without being in line of sight of my phone with no drops.
I'm having no issues during training, with my new pair of Jaybird Bluebuds X and my Galaxy S6 running Stock 5.1.1. BTW I'm using a Ringle SLIM case on my S6.
It's there any way to show battery percentage on an Android Phone? . This is possible on IOS.
Excellent troubleshooting, icj217 - I experienced this same issue to where the audio would drop between every 5-8 mins on my GS6 using the Bluebuds X (regardless of distance). I've cleared all the paired devices (including the Bluebuds X) on my GS6 and re-paired the headphones and they seem to be working fine now. I'm wondering what's going to happen once I re-pair all my other bluetooth devices. If I inherit the problem again, this will be just another reason to dump the GS6 and go back to my Nexus 5.
icj217 said:
Just got my jaybirds and my S6 (G925T) is running 5.1.1 and is having the same issue. Music will play for 30sec-1min but then it cuts out. The bluebuds x work fine on my Nexus 7 which is also running 5.1.1
---------- Post added at 03:11 PM ---------- Previous post was at 02:40 PM ----------
It seems like I was able to fix the issue for my S6. I enabled Bluetooth HCI snoop log in the Developer options and then copied the file (btsnoop_hci.log) to my computer and found in Wireshark that my Logitech bluetooth adapter was showing up a lot even though it was not paired to my phone. I disconnected the adapter and found that I can play music without the dropped audio. I'd recommend everyone to take a look at their logs and see if there is any weird traffic from other bluetooth devices. It's somewhat disconcerting that a device not even paired to my phone could cause problems with the headphones.
Click to expand...
Click to collapse

Joying 4.4 Rk3188 - BT call audio missing

Hey guys,
I purchased this unit from Amazon and absolutely love the radio, but I've tried to get 4 different modern phones to connect their call audio through the radio, but all I get is silence. I can hear the unit switch audio inputs but nothing comes through the speakers.
https://www.amazon.com/gp/aw/d/B015IVIN9U/ref=yo_ii_img?ie=UTF8&psc=1
However, BT music streaming works just fine.
Video displaying the problem:
https://youtu.be/HfF5Y5cOHnM
I ordered another unit in case one was bad, but still have the same problem.
The manufacturer seems responsive, but I'm losing patience, any suggestions to fix this problem?
tsitalon1 said:
Hey guys,
I purchased this unit from Amazon and absolutely love the radio, but I've tried to get 4 different modern phones to connect their call audio through the radio, but all I get is silence. I can hear the unit switch audio inputs but nothing comes through the speakers.
However, BT music streaming works just fine.
I ordered another unit in case one was bad, but still have the same problem.
The manufacturer seems responsive, but I'm losing patience, any suggestions to fix this problem?
Click to expand...
Click to collapse
Have you tried with another phone?
UnfortunatelyI tested with 4 phones:
Iphone 6s plus
LG V10
Samsung Note 5
HTC One M8
Almost feels like something is not wired properly, yet everything works fine except call audio.
What would cause media audio to work via BT, but not call audio?
The only item I can think of is the BT settings on the phone, but all phones were configured for call and media streaming.
Did you ever find a resolution to this issue?
Have been bench testing my new unit for that past week, was sad to discover this. At least it is able to alert a phone call in various ways.
carter.w.jason said:
Did you ever find a resolution to this issue?
Have been bench testing my new unit for that past week, was sad to discover this. At least it is able to alert a phone call in various ways.
Click to expand...
Click to collapse
Yes!
I sourced my amplifier using the rear RCA outputs on the Joying HU, after realizing that most manufacturers output call audio to the front channels only, I resolved the problem by moving my RCA cables to the front set of HU outputs.
Hope this helps others.
I ran into this with my wife's Iphone 6 today. My LG G3 works great, but the Iphone keeps switching back from bluetooth to itself for call audio. No amplifier in the car.
We are going to try updating the iOS on it and see if that makes any difference...
rickthecabbie said:
I ran into this with my wife's Iphone 6 today. My LG G3 works great, but the Iphone keeps switching back from bluetooth to itself for call audio. No amplifier in the car.
We are going to try updating the iOS on it and see if that makes any difference...
Click to expand...
Click to collapse
I could be way off here, but similar thing happened when I switched from Android to an iPhone. Found out that if you answer the call from your iPhone, it will switch to the iPhone earpiece. You have to answer incoming calls via the hands free device (your steering controls or the touchscreen) to keep the audio going through the Bluetooth.
Sent from my iPhone using Tapatalk
tsitalon1 said:
Hey guys,
I purchased this unit from Amazon and absolutely love the radio, but I've tried to get 4 different modern phones to connect their call audio through the radio, but all I get is silence. I can hear the unit switch audio inputs but nothing comes through the speakers.
https://www.amazon.com/gp/aw/d/B015IVIN9U/ref=yo_ii_img?ie=UTF8&psc=1
However, BT music streaming works just fine.
Video displaying the problem:
https://youtu.be/HfF5Y5cOHnM
I ordered another unit in case one was bad, but still have the same problem.
The manufacturer seems responsive, but I'm losing patience, any suggestions to fix this problem?
Click to expand...
Click to collapse
The video shows you are using a Malaysk ROM. Did you try the latest ROM for your unit?
I am bench-testing my Eonon GA2114 (RK3188, 800x480) and had the same issue. I installed Malaysk's Dec 4 ROM and the problem is solved for me.
m00n61 said:
The video shows you are using a Malaysk ROM. Did you try the latest ROM for your unit?
I am bench-testing my Eonon GA2114 (RK3188, 800x480) and had the same issue. I installed Malaysk's Dec 4 ROM and the problem is solved for me.
Click to expand...
Click to collapse
I solved the problem by moving my source rca to the front ones...
I'm using the completely stock software, haven't touched it yet

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