Fire TV stucks on white Amazon logo - Fire TV Q&A, Help & Troubleshooting

My Fire TV is not booting anymore. It hangs on white Amazon logo at boot. LED is breathing white. Nothing more happens. I can't get into recovery with Alt+PrtSc+i and Home keys with an USB keyboard . How did it come to this? Fire TV shows updating a new firmware screen then i entered recovery and wiped cache. Now it can't boot anymore. Did I brick my Fire TV? Any change to reanimate Fire TV?

I'm in same boat as you . No matter what I try I can't get into recovery mode

Can we get some videos of whats actually happening. When you press alt + sysreq + i what happens?

jaydee 77 said:
My Fire TV is not booting anymore. It hangs on white Amazon logo at boot. LED is breathing white. Nothing more happens. I can't get into recovery with Alt+PrtSc+i and Home keys with an USB keyboard . How did it come to this? Fire TV shows updating a new firmware screen then i entered recovery and wiped cache. Now it can't boot anymore. Did I brick my Fire TV? Any change to reanimate Fire TV?
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Click to collapse
teebs_uk said:
I'm in same boat as you . No matter what I try I can't get into recovery mode
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Are you getting the white logo screen all the time (meaning you can't get to the home screen at all anymore) or just when you try "adb reboot recovery" ?

roligov said:
Can we get some videos of whats actually happening. When you press alt + sysreq + i what happens?
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Click to collapse
AFTVnews.com said:
Are you getting the white logo screen all the time (meaning you can't get to the home screen at all anymore) or just when you try "adb reboot recovery" ?
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Click to collapse
Nothing happens at all. After power on Fire TV shows the white Amazon logo. That's it. No homescreen or anything else. Pressing Alt+Sysreq+i does nothing. adb device list is empty.

jaydee 77 said:
My Fire TV is not booting anymore. It hangs on white Amazon logo at boot. LED is breathing white. Nothing more happens. I can't get into recovery with Alt+PrtSc+i and Home keys with an USB keyboard . How did it come to this? Fire TV shows updating a new firmware screen then i entered recovery and wiped cache. Now it can't boot anymore. Did I brick my Fire TV? Any change to reanimate Fire TV?
Click to expand...
Click to collapse
How was your firetv configured before this?
Did you:
1) Make any changes to host files to block updates?
2) Disable update package to block updates?
3) Install rbox's recovery?
4) Root with towelroot?
5) Install any modified stock roms?
Anything else we should know?

i had similar issue, just called amazon to get it replaced..
if anyone able to fix it please tell us

Jugstah said:
How was your firetv configured before this?
Did you:
1) Make any changes to host files to block updates?
2) Disable update package to block updates?
3) Install rbox's recovery?
4) Root with towelroot?
5) Install any modified stock roms?
Anything else we should know?
Click to expand...
Click to collapse
1) No
2) No
3) No
4) No
5) No
My Fire TV was out of the box. Just plugged it in and it wants to update the firmware. I switched off power, connected a keyboard, rebooted into stock recovery and wiped cache. After the next reboot Fire TV stucks on the logo. I've never seen the home screen.

jaydee 77 said:
1) No
2) No
3) No
4) No
5) No
My Fire TV was out of the box. Just plugged it in and it wants to update the firmware. I switched off power, connected a keyboard, rebooted into stock recovery and wiped cache. After the next reboot Fire TV stucks on the logo. I've never seen the home screen.
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Click to collapse
Just cache? Try a factory reset which will wipe /data also.

rbox said:
Just cache? Try a factory reset which will wipe /data also.
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Click to collapse
I can't get into recovery.

jaydee 77 said:
I can't get into recovery.
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Click to collapse
I'm going to point out that when you first run the AFTV it says it's updating, but if you have your router blocked like supposed to, it won't update. Rebooting it at the point is sort of silly, as it's doing stuff to set up the box for ya. So I am not surprised you bricked your machine. Going to have to send it back.

I've sent it back.

I had the same problem (luckily I got the protect plan)... Anyways the firetv doesn't post its serial numbers anywhere on the outside of the unit, so buy a new one at best buy or wherever and then wait a day or two and return the old/broken one... Then simply say "this **** is to glitchy, I just want a refund"... Problem solved... Best buy can afford it... Lol

Was also facing this problem. In my case this was based on a USB-hub. After removing the hub, the fire tv starts up just fine....

jaydee 77 said:
I've sent it back.
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I bricked mine LOL what was your result? just wondering. Thanks! did they sent you new one?

patt2k said:
I bricked mine LOL what was your result? just wondering. Thanks! did they sent you new one?
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Click to collapse
Yes, got a refurbished. Still working here.

Amazon Firestick TV Stuck on White Amazon Logo
Yesterday, I was using my AFTV when it suddenly stopped working. I cannot get it to respond to anything with my remote. I have unplugged it, pressed numerous button combinations and read countless forums to try and help me resolve the problem. With the screen showing as described have I bricked my firestick? Do I need to by new usb cables? Or is it just completely broken? I hope someone can help. Thank you.

Related

[Q] Rooted Amazon Kindle Fire, now bricked and my computer(windows 7) cant find it

I rooted my KF about a month ago, and its been working fine since, then my friend told me to download firefirefire and NWRP from the kindle fire utility(which i used to root). In the process of downloading firefirefire, a boot symbol pops up with the kindle fire logo and an android bot over it. Its been stuck like that since, and my computer wont read the kindle when its plugged into the usb. Im also sort of a noob, so please help?
You admittedly said you're a noob so you should read this http://forum.xda-developers.com/showthread.php?t=1552547 . Your kindle isn't bricked. It's in fastboot mode. There are a few ways you can handle this situation. Search the forums as your situation is not unique and has been discussed all over these threads. If your still having problems and can't figure it out come back here for help.
The screen your looking at is the bootloader screen the problem is your still looking at it. This replaced the old fff boot loader the yellow triangle. If you end up stuck at the yellow triangle, in KF Utility select Boot Normal, wait for it to say <waiting for device> and then press and hold the power button 20 seconds until the fire turns off, then when its off turn it back on. This sometimes happens, I have yet to find a clean solution If you end up stuck with a yellow triangle, do not EVER unplug it. Leave it plugged in. Check the windows drivers to make sure it isnt showing as "kindle" again. Fastboot is different and can cause this.
You can hold down the power button till it fully powers off ,then power it on when you see the screen your stuck at hold the power button again till it turns orange and twrp opens up if not read more to find out what to do next
AKbambi said:
I rooted my KF about a month ago, and its been working fine since, then my friend told me to download firefirefire and NWRP from the kindle fire utility(which i used to root). In the process of downloading firefirefire, a boot symbol pops up with the kindle fire logo and an android bot over it. Its been stuck like that since, and my computer wont read the kindle when its plugged into the usb. Im also sort of a noob, so please help?
Click to expand...
Click to collapse
If you get your kindle booting correctly I suggest you flash the new bootloader 1.4a by Hashcode. You can find that here http://forum.xda-developers.com/showthread.php?t=1632375 This new bootloader has some additional options, one which will allow you to tell the KF to boot normally if you were to find yourself in this situation again.
Thepooch said:
If you end up stuck at the yellow triangle, in KF Utility select Boot Normal, wait for it to say <waiting for device> and then press and hold the power button 20 seconds until the fire turns off, then when its off turn it back on.
This did not work.. i dont have the yellow triangle, i have the kindle fire logo with a bot on top... again, im probably stupid for not knowing how to fix this, but what do i do now?
Click to expand...
Click to collapse
actually, nevermind.. i forgot to install the driver, and when i did, KF unbricking utility was very helpful and i got my kindle to work again.
AKbambi said:
Thepooch said:
If you end up stuck at the yellow triangle, in KF Utility select Boot Normal, wait for it to say <waiting for device> and then press and hold the power button 20 seconds until the fire turns off, then when its off turn it back on.
This did not work.. i dont have the yellow triangle, i have the kindle fire logo with a bot on top... again, im probably stupid for not knowing how to fix this, but what do i do now?
Click to expand...
Click to collapse
The kindle fire screen with the android is the same as the yellow triangle glad you fixed it
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[Q] The Fire phone Not Work

Hi
When I turn on the Amazon Fire phone (unlocked)
The screen does not work
Mark appears only the beginning
See the Attach Files
What to do ??
I hope to help me
Thank You
Try factory reset from recovery.
rbeavers said:
Try factory reset from recovery.
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Click to collapse
Thank You
[Solved] Same problem Fire phone stuck at boot logo (breathing but not responsive)
I had a similar issue with Fire Phone.
Have sideloaded Google services and Play and used it for like a month, when it got stuck at boot logo (breathing but not responsive).
I have tried to restart it numerous times, connect it to the PC, but i had no ADB.
Push and hold the Power button for 20 seconds, the phone will vibrate briefly and restart.
It has deleted some shortcuts from GNL, everything else seems to work.
m0000313 said:
Thank You
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Kindle Fire HD Help Please

Hi
I dont know what happened but my kindle fire is stuck on fastboot mode mean thats all i can see on the screen tried turning it off holding the power button for 20sec then powering it on, i can see kindle fire logo then red screen appears then fastboot mode with a arrow pointing down is there any way i can restore it or install android please
I appreciate your help
Many Thanks in Advanced
spve121 said:
Hi
I dont know what happened but my kindle fire is stuck on fastboot mode mean thats all i can see on the screen tried turning it off holding the power button for 20sec then powering it on, i can see kindle fire logo then red screen appears then fastboot mode with a arrow pointing down is there any way i can restore it or install android please
I appreciate your help
Many Thanks in Advanced
Click to expand...
Click to collapse
you have started 3 different threads in 3 different forums.
describe your device
0, 1, or 2 cameras?
is there a label next to cameras, does it say HD?
volume buttons on the side or back?
hdmi out or just usb?
does is have HD or HDX on back?
Sent from my KFFOWI using Tapatalk

Kindle Fire HD 7" Shuts off after five seconds

I have a second generation Kindle Fire hd, and after I press the power button it shows the Kindle Fire logo then shuts off completely. I tried holding the power button for 30 seconds to see if it would turn on and no luck. I also received a factory cable to see if that would help, but once it loads into fastboot mode it shuts off.
I'm not exactly sure what the problem could be, maybe a dead battery? I just wanted to know if anyone could shed some light on this please?
Are you able to boot into recovery? Press and hold the volume up button (the one nearest the camera) while the kindle's booting (and keep holding it until 1 second after the blue Kindle Fire logo appears), and it should launch TWRP or CWM if Hashcode's 2nd bootloader is flashed.
monster1612 said:
Are you able to boot into recovery? Press and hold the volume up button (the one nearest the camera) while the kindle's booting (and keep holding it until 1 second after the blue Kindle Fire logo appears), and it should launch TWRP or CWM if Hashcode's 2nd bootloader is flashed.
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Click to collapse
I tried that as well, but no matter what I do it shuts off.
MaineO said:
I tried that as well, but no matter what I do it shuts off.
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Click to collapse
Try plugging the kindle into a wall outlet and leaving it overnight to charge. Perhaps a dead battery's causing your issue? (if that were the case, you would see a red battery logo every time you try to boot it.)
monster1612 said:
Try plugging the kindle into a wall outlet and leaving it overnight to charge. Perhaps a dead battery's causing your issue? (if that were the case, you would see a red battery logo every time you try to boot it.)
Click to expand...
Click to collapse
I'll give it a try.I also saw that it might be the bootloader but only thing is if I flash it I might brick my device since it'll shut off.
MaineO said:
I'll give it a try.I also saw that it might be the bootloader but only thing is if I flash it I might brick my device since it'll shut off.
Click to expand...
Click to collapse
Unless you're planning on flashing a new bootloader, then you shouldn't worry too much about bricking - I'm fairly certain most ROM zips only wipe and modify /system and boot partitions (and maybe user partitions), so the bootloader remains intact and still permits you to reboot into fastboot in an emergency. However, I would also avoid flashing until the sudden power off issue is remediated.
When and how did this issue first appear, and have you been able to bypass it in any way?
I started having this problem after I flashed hashcode's new Lolipop build. This was when it was first released. Since then I haven't been able to bypass it in anyway.
MaineO said:
I started having this problem after I flashed hashcode's new Lolipop build. This was when it was first released. Since then I haven't been able to bypass it in anyway.
Click to expand...
Click to collapse
Does your power button light up when charging? You may have a broken USB port.
monster1612 said:
Does your power button light up when charging? You may have a broken USB port.
Click to expand...
Click to collapse
The version I have doesn't have a power button that lights up when charging.
MaineO said:
The version I have doesn't have a power button that lights up when charging.
Click to expand...
Click to collapse
Whoops - I confused the 2nd gen KF with the HD 7". Try holding the power button down for about 10 seconds, then press it again to try to get it to boot normally.

I have brick my TCL U65C7006 during the update

Hello,
Last night when I powered on my TV on the screen I had the message "installing new update" or something similar.
After few minutes the screen of the TV was black and I turned off the TV and after that I turned back on.
In this moment the it's booting up normal but when i'm trying to access any app like youtube, file manager, etc it's turnig the screen black and it goes back to the beginning.
If i'm pressing any button on the remote it's doing the same, the screen turns fast black and I get back to main menu.
I have downloaded the android from the TCL website but I'm not able to reinstall it. Does anyone has any idea how to enter recovery mode or something from where I can reinstall my android ?
In the right side of the TV there is a button that can go up down, left , right and it's also powering on the tv. I have no other buttons on the tv.
The model of the TV it's this : TCL U65C7006 sorry about this , but seems I am not able to add the link .
Thank you very much.
Regards,
Dimostin
Just follow my Post
https://forum.xda-developers.com/an...oid-tv-8-0-flash-file-tcl-android-tv-t3926570
masimomasimo said:
Just follow my Post
https://forum.xda-developers.com/an...oid-tv-8-0-flash-file-tcl-android-tv-t3926570
Click to expand...
Click to collapse
Hello,
Thank you very much for your fast reply, I tried but when it's trying to update I get error message on the screen and it's powering off itself.
It's just the android logo and "error!"
Do you have any idea what should I do?
Regards,
Dimostin
dimostin said:
Hello,
Thank you very much for your fast reply, I tried but when it's trying to update I get error message on the screen and it's powering off itself.
It's just the android logo and "error!"
Do you have any idea what should I do?
Regards,
Dimostin
Click to expand...
Click to collapse
Seems that I was able to fix this . I have insert the USB stick on the USB 2 not in USB 3 and it's fixed now.
Thank you very much.
You have to use USB Port 3 Not Port 2

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