Develop Bugs

who else just pre ordered their G2?

I just ordered mine and got a delivery date of 09/26/2010
Order date: 09/23/2010 at 22:21:09
You can review your order at https://my.t-mobile.com/OrderStatus.aspx
Your order's estimated delivery date is 09/26/2010 to 09/26/2010

Mine is preordered

I can't pre order.. Apparently my account cannot shop online.. will call them up in the morning and find out what's happening.

Umm, what's up with this $18 "upgrade" fee ****? Argh.

Yeah, so nice how the total comes out to $302.80.
Currently is telling me I won't get it until Oct 6th, but I hope that's wrong.
I hate MiRs.

Just pre-ordered mine. Also says that I'll get it on the sixth. Hopefully it's wrong so I can sport a G2 outside the T-Mo outlet at the mall on the 5th... bwuahaha.

silverton said:
Just pre-ordered mine. Also says that I'll get it on the sixth. Hopefully it's wrong so I can sport a G2 outside the T-Mo outlet at the mall on the 5th... bwuahaha.
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I think it's just a generic delivery date until it's actually shipped, which probably won't occur until tomorrow at the earliest.
EDIT: yep!
Order date: 09/23/2010 at 23:50:08
You can review your order at https://my.t-mobile.com/OrderStatus.aspx
Your order's estimated delivery date is 09/27/2010 to 09/27/2010
Yay.

dcman008 said:
I just ordered mine and got a delivery date of 09/26/2010
Order date: 09/23/2010 at 22:21:09
You can review your order at https://my.t-mobile.com/OrderStatus.aspx
Your order's estimated delivery date is 09/26/2010 to 09/26/2010
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WOW you got 9/26??? I thought my 9/27 was fast. Oh how I can't wait!

I gotta wait until payday.. sigh 7 more days.

I just preordered mine! I'm not on contract so I had to pay ~552.78 and now my bank account has a typhoon blowing through it.
Delivery date October 6
Can't wait!
Code:
Order Date: 09/24/2010 at 2:39:01 AM
Delivery information
Your T-Mobile G2 will be delivered to your shipping address on October 6, 2010

Is T-Mobile allowing customers to upgrade to a G2, even if they're currently under contract and not otherwise eligible for an upgrade at the low price?
Sent from my SGH-T959 using Tapatalk

Nope, did not pre-order. For several reasons:
Too expensive: It's $249 up front, then a $50 rebate
The rebate is a card. Meaning it's one of those pre-paid Visa cards, which means I can only use it for buying stuff, and not for paying off the credit card.
Only one pre-order per account...I have two lines that are both eligible for upgrades, and I want a G2 for each line. Nope, only one pre-order.
Even if I could pre-order two, with the rebate crap, and upgrade fees, etc., that would mean nearly $600 up front.
It'll only be a week or two after launch that Amazon, Wirefly, etc. is selling it for $99. It's total suckage to have to wait, but if it means saving $300ish, then it's worth it.

Just ordered mine.......it is going to seem like FOREVER for this to get here!!

I think I'm going to wait and try it out in the store first. I was very disappointed with how quiet/crackly the Nexus One's speaker phone was.
Plus, I want to read a few reviews too.

I just ordered mine a couple of hours ago, should be here within a couple of days. We have the espresso right now and that phone is actually not a bad phone at all but I'm wanting something a bit beefier and the woman is still using her old g1, so I'm going to get the g2 and she's going to get my old espresso.
I just hope this phone reclaims the throne for android phones again like the g1 did back when it first came out.

I too just pre-ordered, and grandfathered my unlimited loyalty plan in from the g1, but I forgot to download the Rebate Form and now I can't find it. Can someone post it, or a link? Many thanks!

I ordered mine. I am selling my Vibrant for this. I am so tired of the Laggy POS that is the Vibrant. I went from Nexus to the Vibrant and now to the G2. I think I will be more pleased with the HTC device.
On another note, I don't think Wirefly will have it for $99. As an example the Vibrant is $99 from wirefly but the Samsung Epic is $199. The Epic is $250.00 from sprint and you get a $50 mail in rebate, so I would expect this phone to be about the same.

kalipedia said:
I too just pre-ordered, and grandfathered my unlimited loyalty plan in from the g1, but I forgot to download the Rebate Form and now I can't find it. Can someone post it, or a link? Many thanks!
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tmobilerebates (dot) com
(sorry cant post Links)

Check pre-ordered this morning with a delivery date of the 6th.

srtpro4mance said:
tmobilerebates (dot) com
(sorry cant post Links)
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many thanks - good to know!

Just ordered my Galaxy Nexus from Handtec

comes to $711.34 after international Visa charge and all that. Please make me feel like my purchase is justified I'm happy yet sad. My brain is confused!

monkey hung said:
comes to $711.34 after international Visa charge and all that. Please make me feel like my purchase is justified I'm happy yet sad. My brain is confused!
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I wish I were you... Justified enough?
I'm okay with dropping that much on a phone. If I had the cash I would do it now.

In these tough economic times its a small price to pay to see a smile on ones face
Sent from my LT15i using Tapatalk

Trust me, you did the right thing I ordered mine from Clove technologies and it came out to be about $730 all together. I should have it by the end of the week extremely excited. You'll be happy
Sent from my Sensation using XDA App

You should have waited for the 32GB version. That being said, I'm still ordering the 16GB next week

Does anyone know when Handtec is supposed to ship their items? I bought it around 1am Pacific on wednesday morning and they still have not shipped it yet. They said I was supposed to get a confirmation when it gets shipped but it shouldnt possibly be this long

monkey hung said:
Does anyone know when Handtec is supposed to ship their items? I bought it around 1am Pacific on wednesday morning and they still have not shipped it yet. They said I was supposed to get a confirmation when it gets shipped but it shouldnt possibly be this long
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The information your getting sounds normal. I ordered mine Tuesday and, the estimated shipping from FedEx said should receive it tomorrow. If you read the last few pages of Hantec shipment thread, you will see the same pattern.
If they have stock it seems to be taking only a day and a half from the time you order it.

monkey hung said:
Does anyone know when Handtec is supposed to ship their items? I bought it around 1am Pacific on wednesday morning and they still have not shipped it yet. They said I was supposed to get a confirmation when it gets shipped but it shouldnt possibly be this long
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1am Pacific on wednesday was about 5pm on Tuesday here. According to their blog post they should have shipped it yesterday. Having said that it must have been crazy busy there! I imagine it'll go out today if it hasn't already (fyi its 4am Thursday in the UK now)

But there's no way for me to track it. They gave me a confirmation number and that's it. No info on if it's been shipped yet.

monkey hung said:
But there's no way for me to track it. They gave me a confirmation number and that's it. No info on if it's been shipped yet.
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If you haven't gotten a tracking number yet, I'm sure it hasnt shipped yet. Maybe you should email handtec and ask them if/when it will ship. I ordered mine last Friday, and it just shipped yesterday because they didn't have stock in, so maybe that's what happened?
Sent from my Sensation using XDA App

I just ordered my nexus from handtec... hopefully they still have stock. 696.31 is a large price to pay to not have to deal with Verizon's crap.

If you feel bad about paying $700 for a phone you probably should have waited. I didn't drop the money until I was 100% sure I wanted the phone
telepathically sent with my Galaxy Nexus which is being imprisoned by FedEx

I just ordered my nexus from handtec... hopefully they still have stock. 696.31 is a large price to pay to not have to deal with Verizon's crap.
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Think of how much you'll save on your monthly bill if you go with a month to month plan
Sent from my Galaxy Nexus using Tapatalk

Mine's has been shipped today arriving tomorrow

monkey hung said:
comes to $711.34 after international Visa charge and all that. Please make me feel like my purchase is justified I'm happy yet sad. My brain is confused!
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(assuming you are in the usa and were considering waiting for the phone on verizon)
1. you paid $5 more than the unlocked gsm version of the phone will likely retail for in san francisco california ($650 * 1.085 = $705)
2. you are free to go to t-mobile, at&t, or any number of other gsm mvnos.
3. on t-mobile you can get a cheaper month-to-month plan than contract plan.
4. the verizon version is thicker and contains bloatware, not to mention is locked down to verizon. the monthly bill will be at least $80/mo for a new line and with a 4GB cap currently. you will probably pay $300 + tax at verizon, and locked into a $350 early termination fee. therefore you will pay the same amount as you just paid if for some reason you wanted to leave verizon.
5. more people on the planet will have the same version of the phone as you do. therefore you will reap the benefits of international android hackers more quickly.
6. gsm/hspa+ uses less battery than cdma/lte
7. you get it first
i could go on, but i hope that's enough to make you feel better

With the (probably) huge developer base, ice cream sandwich, easy root, no bloatware (I hate forced themes by manufacturers -.-), fastest updates by google + the modding community, how could it be a bad purchase?

$800 here
I just received mine from Handtec today. One thing you have to keep in mind is that FEDEX charges you the taxes and custom fees once it gets into your country. Mine was $700 but when it got to the local depot they called and said the extra charges come to just under $100. I live in Canada though and we have a fairly high sales tax as well as a provincial tax (%12 in total).
Nice thing was I ordered Tuesday morning and it got here 48 hours later.
Awesome phone!

JDaSilva said:
I just received mine from Handtec today. One thing you have to keep in mind is that FEDEX charges you the taxes and custom fees once it gets into your country. Mine was $700 but when it got to the local depot they called and said the extra charges come to just under $100. I live in Canada though and we have a fairly high sales tax as well as a provincial tax (%12 in total).
Nice thing was I ordered Tuesday morning and it got here 48 hours later.
Awesome phone!
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Wow, I'm proud to be an American.

rashad1 said:
Wow, I'm proud to be an American.
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Still pay taxes there bro, just not as much.

JDaSilva said:
Still pay taxes there bro, just not as much.
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I wasnt being serious, the richest people here pay the least taxes

Sprint Note 4 shipped?

I have seen where some t mobile customers phones have shipped. I thought I would make a thread so we could keep up with actual shipping times for Sprint.
I pre-ordered from best buys website last week and paid for expedited shipping. I'll post as soon as it ships.

oldpreowner said:
I have seen where some t mobile customers phones have shipped. I thought I would make a thread so we could keep up with actual shipping times for Sprint.
I pre-ordered from best buys website last week and paid for expedited shipping. I'll post as soon as it ships.
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You will not be able to participate int he $200 trade in - unless to shipped to store.

tarpon6 said:
You will not be able to participate int he $200 trade in - unless to shipped to store.
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I tried to order in the store on Monday and they told me they were out of pre-orders. I talked to the manager and they are going to give me the $200 gift card when I receive my phone even though I had to have it shipped to my house. I picked up a net 10 smartphone for $20 that day to use as my trade in.

oldpreowner said:
I tried to order in the store on Monday and they told me they were out of pre-orders. I talked to the manager and they are going to give me the $200 gift card when I receive my phone even though I had to have it shipped to my house. I picked up a net 10 smartphone for $20 that day to use as my trade in.
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Good that you have a cooperative manager there! They should since I heard ship to store wasn't an available option when pre-ordering online.

tarpon6 said:
Good that you have a cooperative manager there! They should since I heard ship to store wasn't an available option when pre-ordering online.
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If you pre-ordered be sure and post when yours ships. Thanks

oldpreowner said:
If you pre-ordered be sure and post when yours ships. Thanks
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I did the pre-order in store, and I'll post when I get the email or call..

Any ideas for a phone to trade in that costs more than 10 dollars?
Sent from my SM-N900P using XDA Free mobile app

I pre-ordered online. I noticed the pre-authorization that Sprint put on my debit card got credited back, so once they put in the actual charge for the device and ship it, I'll make sure to post here.

That's interesting because my charge wasn't a preauthorization. It was a real charge that posted to my american express a day after I made the purchase. I just checked it again and it is still there.
Sent from my SPH-L900 using xda premium

I got the real charge too. No pre-authorizations.
Sent from my SM-N900P using XDA Free mobile app

Patch7 said:
That's interesting because my charge wasn't a preauthorization. It was a real charge that posted to my american express a day after I made the purchase. I just checked it again and it is still there.
Sent from my SPH-L900 using xda premium
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Interesting. I had to pay a down payment with mine (that's what sucks when you have no credit and pay cash for everything in your life). So I paid $250 + estimated sales tax of $53.38, so a total of $303.38. They pre-authed that amount to my debit card. A day later, Sprint changed the order total, as the system charged me too much sales tax. The actual tax owed is $48.60, so the actual total was $298.60, so they credited me the $303.38 and will instead charge the proper $298.60 once the device ships.

sprint pre-order
I pre-ordeed through Sprint on the telephone on Oct 6........still waiting for tracking #
$320.99 has been charged to my debit card

I as well paid the 299 (349 without the credit coming) plus tax upfront the day I pre ordered it. My order went in 4 minutes after the pre orders started and within about 2 minutes it showed up through my bank and cleared just a day later. I expected sprint to charge me for the upgrade fee but they did not yet. Maybe they are waiting for me to actually do the swap.
The T-mobile thread definitely has me wondering if Sprint is sitting on a bunch of Note 4's and just waiting to get them shipped just in time for the 17th. If Sprint ships UPS it will show up in MyUPS and I will get an email. Hoping to see some activity on Monday.

I pre-ordered through best buy and they charged my card the full amount ($903 which includes expedited shipping) but then it wasn't showing on there a couple of days later. I called to make sure my order wasn't cancelled and the best buy rep told me the card would be charged when the phone ships.
I'm supposed to be getting a price match of $720 then a $200 best buy gift card for trading a working smartphone. I hope this works out like the store manager says.

I was in my local Sprint Store today for repair of my wife's G3 and I mentioned that T-mobile users were already getting their Note 4. The first guy said "Impossible, Samsung will not allow it" but the guy in the back room working on someones phone said "Yeh my brother got his a few hours ago" he continued with the possibility that Sprint will start shipping on Monday or Tue for pre-orders in order to guarantee that it will be delivered by the end of the day on release date. So some may get it as early as Wed or as late as Friday. Nothing is for certain as Sprint may wait till Thursday and ship it next day air saver (assuming they use UPS) in which case it could be as late at 8 P.M Friday.
In my opinion I cant see Sprint waiting to the last second. Yes pre-ordering has its advantage of making sure you get your phone in que but I cant see them making it available in stores on Friday morning while the rest of us who pre ordered are just waiting on delivery. I am willing to bet the Wed or Thur delivery is a bit more reasonable. My neighbor did not pre-order but is planning on just walking into sprint when they open on Friday to buy one. Would be a crappy feeling to see him with his Note 4 before me when I ordered it 3 weeks ago.

dat $200 tradein tho

I pre-ordered through Best Buy and called their "mobile hotline" today to check on arrival date and they said it's currently in transit with delivery on the 16th. I'm hoping Best Buy doesn't hold it for a day to be released, but there's potential for people who purchased through BB that'll their device will be a day early.
The sales rep told me (if he knew what he was talking about) when I pre-ordered on sept 26th, first day of allowed pre-order that I would probably be on the second shipment due to the number of orders already placed that day so possibly there is a Oct 15th arrival for the initial group.

When I spoke to Sprint today I got quite the run around. When I check my order, which was placed on the third, It's still sitting in the same state it was at when I originally received the order number. Called this afternoon to ask and was told that Sprint has yet to receive any phones, which I'm sure isn't true, and that all the blame is on Samsung. I asked how T-Mobile customers received their phones and was pretty much ushered off the phone. I was told that the release date was "around" October 17th and was then hung up on.
I don't even care, I assume they'll do right by us, I just hate receiving the BS canned responses.

There is a discussion going on over at the official Sprint forums. Someone who claims to work at UPS says that on Monday he saw the the labels which indicate a Tue Wed ship out. Now I don't work for UPS but I thought that the company who is shipping would do the printing, taping, and sending to UPS. I cant see sprint showing up with 10,000 phones and all the UPS employees having to tape the labels on the boxes before ship. I can see the info being sent electronically though and maybe this person has access to it.
I keep reading that AT&T is shipping Monday night into Tuesday. No word from Verizon or Sprint.

gpvlog said:
There is a discussion going on over at the official Sprint forums. Someone who claims to work at UPS says that on Monday he saw the the labels which indicate a Tue Wed ship out. Now I don't work for UPS but I thought that the company who is shipping would do the printing, taping, and sending to UPS. I cant see sprint showing up with 10,000 phones and all the UPS employees having to tape the labels on the boxes before ship. I can see the info being sent electronically though and maybe this person has access to it.
I keep reading that AT&T is shipping Monday night into Tuesday. No word from Verizon or Sprint.
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If that person works for UPS Supply Chain he may be telling the truth. They warehouse and ship for hundreds of companies.

200 trade in promo

I just ordered the note4 on 24th first time ever will have a note phone!
Now question to people who did the trade in promo.
I ordered my note4 on the phone couldn't do it online, on 24th I want to trade in a 10$ worth phone on Monday.
Then mail it to them both receipts dates are different so question is if they will accept it? it says it has to be on same receipt but it's impossible in my case.
The promo is extended til 31st because of Verizon having it on 23rd i Think.
Thank guys.

patt2k said:
I just ordered the note4 on 24th first time ever will have a note phone!
Now question to people who did the trade in promo.
I ordered my note4 on the phone couldn't do it online, on 24th I want to trade in a 10$ worth phone on Monday.
Then mail it to them both receipts dates are different so question is if they will accept it? it says it has to be on same receipt but it's impossible in my case.
The promo is extended til 31st because of Verizon having it on 23rd i Think.
Thank guys.
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You probably need to ask them. The preorder did not require both to be on the same receipt, but the other offer says that it does.

spartn1 said:
You probably need to ask them. The preorder did not require both to be on the same receipt, but the other offer says that it does.
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I emailed them no response.
I went to live chat on samsung and she said it should be fine.
Anything you can suggest? if any stores around me would have i would do at the store but none had them and had to do over the phone. couldn't due it online due to some error.

Wow i got so lucky I just checked my email and my ORDER was a pre order!!! WOW ))) i am so happy now!!

patt2k said:
Wow i got so lucky I just checked my email and my ORDER was a pre order!!! WOW ))) i am so happy now!!
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Too bad it had to be ordered by the 22nd.
https://samsunggalaxypromotions.com/note4
I would cancel it and order the phone at the same time as a trade in.

Too late for thet now in worst case i will be -8$

Telemachus said:
Too bad it had to be ordered by the 22nd.
https://samsunggalaxypromotions.com/note4
I would cancel it and order the phone at the same time as a trade in.
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There is secons form /trade-in/its for galaxy s5,note4 sport etc.
I will be using that one.

patt2k said:
There is secons form /trade-in/its for galaxy s5,note4 sport etc.
I will be using that one.
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how to be done in the same transaction on the same day, whatever that means

Telemachus said:
how to be done in the same transaction on the same day, whatever that means
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Umm i read if you mail all paper work to them it will be ok.
I will go to corp store and trade in phone 10$ worth and ask to print my note4 receipt plus trade in.
I hope it will be ok.

Does anyone know or have tried to trade in the phone at a different company then where you pre-ordered the phone. Say preorder from Verizon online and trade in phone at Sprint, Amazon or Gamestop for cash?

Where is my Gear Fit 2 ? (Preordered through Bell in Canada)

I preordered through Bell on the 12th, picked it up on the 19th and submitted the redemption for the same day. I got an email right away saying it is being processed but that was 5 days ago..... No email since.
How long does this take ?
The email read: "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
UPDATE: Just got a tracking number. Should be here on the 29th.

It can take up to 6-8 weeks as per the pre-order page, but some people in the Canadian thread have started receiving shipping notices already.
Sent from my SM-N930W8 using Tapatalk

Samsung told me, my Fit2 would ship out last night at midnight. Some people already got theirs. I'm in Houston, TX. A company called "Digital River" is processing Samsung.com's orders in the U.S. I'd preordered on the 11th

I pre-ordered my Note 7 through Samsung Canada (online order) and it still hasn't shipped (I ripped into them yesterday for several reasons as the rep was a complete **** so it set me off) yet my Fit 2 is on the UPS truck out for delivery today so the bonus gift that said 6-8 weeks is arriving before I even get my phone that should have been something delivered to all pre-order customers on the 19th but instead Samsung released units for walk-in customers before fulfilling pre-orders. Just irritates me the gift that I expected in 6-8 weeks will arrive before my phone.

nighthawk29 said:
I pre-ordered my Note 7 through Samsung Canada (online order) and it still hasn't shipped (I ripped into them yesterday for several reasons as the rep was a complete **** so it set me off) yet my Fit 2 is on the UPS truck out for delivery today so the bonus gift that said 6-8 weeks is arriving before I even get my phone that should have been something delivered to all pre-order customers on the 19th but instead Samsung released units for walk-in customers before fulfilling pre-orders. Just irritates me the gift that I expected in 6-8 weeks will arrive before my phone.
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Yesss!, same thing here. The phone arrives on the 26th they said. It makes me wanna cancel and order from those creepy sellers on Ebay

CerveCesar said:
Yesss!, same thing here. The phone arrives on the 26th they said. It makes me wanna cancel and order from those creepy sellers on Ebay
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I am going to call and if stock is available at the Samsung Store close by then I will go pick that up there, keep the gift and return the shipped phone when it eventually does arrive and expect a full refund. I've already filed a BBB complaint but I have a legitimate pre-order that Samsung has failed to fulfill their end of this agreement on and I'm still buying the phone so I'll be contacting them and making sure they refund the full amount and still allow me to keep the Fit 2. This is just unacceptable how they have handled the online pre-orders.

Yeah but I mean come on... This is Canada what did you expect? They only got like ~4,000 pre-orders online (if I can judge by the invoice no.).
They're not going to hire a bunch of people do to these things. They're just going to keep the staff they have an try to ship them out when they can.
Canada isn't really the place for these bulk rushes.... Watch in a they're just be sitting in store shelves when everyone is more interested in iPhone 7.

CerveCesar said:
Samsung told me, my Fit2 would ship out last night at midnight. Some people already got theirs. I'm in Houston, TX. A company called "Digital River" is processing Samsung.com's orders in the U.S. I'd preordered on the 11th
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Day2: I called Samsung to cancel my order. They said it takes 1-3 business days, and my phone was to be shipped out on the 26th. If I get the phone ahead of time, then no cancellation will take place, lol

Pre-ordered through Rogers, received the phone and claimed a small watch on the 20th, and got a UPS confirmation earlier today that it would arrive tomorrow.

I had the same worry make sure you check you spam mail or the promotions tab in gmail that's where mine was. Got the accepted email to my regular but the full confirmation in my promotions tab, weird. Still no shipping number thpugh.

JustsoIcanpost said:
I had the same worry make sure you check you spam mail or the promotions tab in gmail that's where mine was. Got the accepted email to my regular but the full confirmation in my promotions tab, weird. Still no shipping number thpugh.
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The only email I got was "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
This was 1 week ago. I called 1-800-SAMSUNG and they said to email [email protected]
I emailed them and no response.....
Feels like I'm about to get shafted and not see my Gear Fit 2 ....

I tried calling as well and sat on hold for a very long time. I don't know what's going on I registered mine on a Saturday two days after we got the phones.
Sent from my SM-N930T using Tapatalk

Same boat here, ordered through costco, redeemed on Monday when I got the device. I haven't got any follow-up e-mail since. I think costco's orders might not qualify though as the imei isn't printed on the invoice. I actually asked them same question via their online form, no replies yet.
Sent from my SM-N930W8 using Tapatalk

THS1989 said:
I preordered through Bell on the 12th, picked it up on the 19th and submitted the redemption for the same day. I got an email right away saying it is being processed but that was 5 days ago..... No email since.
How long does this take ?
The email read: "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
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Click to collapse
Same here, same day! No email yet.

UPDATE: Just got a tracking number. Should be here on the 29th.

I got mine from Bell too...preordered and picked up in store. Signed up for my free Gear Fit 2 that night. Got email from UPS today saying it was being shipped.

THS1989 said:
The only email I got was "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
This was 1 week ago. I called 1-800-SAMSUNG and they said to email [email protected]
I emailed them and no response.....
Feels like I'm about to get shafted and not see my Gear Fit 2 ....
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The Samsung rep I spoke to told me to email [email protected]com lol and I haven't received any reply yet either. Did you find a number for the promotions department?

darthfire said:
The Samsung rep I spoke to told me to email [email protected]com lol and I haven't received any reply yet either. Did you find a number for the promotions department?
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Ah yes it should be .com but they never replied to me and I don't have their number.
Just be patient. I got my UPS tracking number.