[Q] New phone yet mobile data is super slow - G3 Q&A, Help & Troubleshooting

I purchased an ATT LG g3 and I still think it's great despite having a download speed of .5 mbps and an upload speed if 1.1 mbps ...
I called tech support but they weren't very useful so I was hoping you guys would be.
Any help would be appreciated.

Crypto66 said:
I purchased an ATT LG g3 and I still think it's great despite having a download speed of .5 mbps and an upload speed if 1.1 mbps ...
I called tech support but they weren't very useful so I was hoping you guys would be.
Any help would be appreciated.
Click to expand...
Click to collapse
Does it say LTE? It could just be that att sucks were you are. For it it will say I have LTE but my speeds will be just as slow. Its a network issue not necessarily a phone issue.

Pilz said:
Does it say LTE? It could just be that att sucks were you are. For it it will say I have LTE but my speeds will be just as slow. Its a network issue not necessarily a phone issue.
Click to expand...
Click to collapse
It says 4g LTE in the status bar. I've had ATT service before on an HTC one X where I could fetch 8-12 mbps. The support lady was very nice and said something about maintenance and other calls but I was unsure if maybe it was an isolated issue or not.

LG G3 on AT&T slow data connections
I have the same issue. My phone is about 1 month old, previously I had a Blackberry Z30 Unlocked and connection was way better, even with 2 bars I could use Pandora all day at work and could connect to apps, and websites. Now on LG G3 even Google Play won't connect many times as it times out because connection is too slow. I think there is an issue with the way LG G3 connects to AT&T, I mean how can an unsupported device like Blackberry Z30 (bought it on Blackberry site as AT&T doesn't sell it) work very well and yet LG G3, sold by AT&T doesn't work well.
PS : I get 4G and some occasional LTE, but still speed is pretty slow and device consumes the battery pretty quickly.

Related

US tmo 3g speeds

Has anyone tested their US tmo 3g speeds at any test sites?
i did mine today while connected to 3g and it only showed a DL speed of
68Mbps (484 Kbps)
thats like not even 1% better then edge speed....
i tested at testmyiphone.com
Those numbers don't compute. 68Mbs is blazing fast. Faster than even my cable modem, faster than any cellular connection on the planet, and way, way faster than 484Kbps.
68Mbs = 68000 kbps
484kbs = 0.484 Mbps
S
my bad. sorry if forgot the point.
so its:
.68 Mbps not 68
i downloaded a 3MB file in 83 seconds....
.68mbps is a lot? I thought 3G was at most like 1Mbps? I tethered to my laptop and got .86Mbps down and .30Mbps up.
no my first posting said 68 in error.. it should have read .68.
so his comment was regarding 68 being too fast and incorect on my part.
so the question stands at .68 for evaluation
about the same here
.47Mbps(469Kbps) DL speed3072 KB in 53.6 seconds
Have tested higher before
ok good..
what gets me is when the page says its only a small percentage faster then edge... this is my first 3g... so i have nothing to compare it too....
loueber said:
ok good..
what gets me is when the page says its only a small percentage faster then edge... this is my first 3g... so i have nothing to compare it too....
Click to expand...
Click to collapse
Much faster than edge on my retired tmo wing...lol
Saw 880kbps in downtown Rochester NY using the DSL reports mobile speed test last weekend. Much slower on 3G in Newport News VA during the week, in the 400kbps range (can't remember exactly)
Which browsers are you using to perform these tests? Opera? PIE? I got 120 KBs on PIE using 6mb test and 71KBs on Opera. Is this test even accurate for WMo considering it was setup for Iphone? I tried the download and the combination test, the download speed was much faster during the combination test.
Sorry to be off topic but i just had to ask this... I currently have a blackberry data plan with t-mo and would like to know if this will work with the touch pro 2 as far as internet connectivity goes. I didn't get it to work with the g1 and the mytouch since it connects with google servers and required web2go. any answers or thoughts?
Greenarcher707™ said:
Sorry to be off topic but i just had to ask this... I currently have a blackberry data plan with t-mo and would like to know if this will work with the touch pro 2 as far as internet connectivity goes. I didn't get it to work with the g1 and the mytouch since it connects with google servers and required web2go. any answers or thoughts?
Click to expand...
Click to collapse
works for me. Using BB plan on my Tmo TP2 no problem.
cool, thanks for the heads up. this is way cool.
Here are my data tests from when i first got the Tmo TP2 when it launched.
that's not bad at all.
i haven't tested since then, but i may
Good news guys tmo just sent out an internal letter to all employees that they will be throttleing up there 3g speed to 3.6 by late oct early nov. and 7.2 by mid december. and it also stated that there hsdpa 21 is in the near future at the begining of the year. that is pretty much verbatim of the email.
that's great news! now we're really making progress.
1.07Mbps/1065Kbps/130kBps tmobile 3g download test on testmyiphone site. BB curve managed to get 4-6kBps on edge before I switched to tp2
When I first got the TP2, I was getting speeds consistently over 1 M on the stock rom using mspeed, kind of shocked me as the google phones were never close to those speeds. I'm using the genesis rom now and still get pretty much the same speeds. I wonder why this phone is so much faster than the android phones!

data speeds on tilt 2

i found a different thread but it talked about the icon.
i recently picked up a tilt 2.
now over wifi, with the att proxy disabled i compared my tilt 2 to my iphone 3g.
i used speedtest net. web app on the tilt 2 and on the iphone i can only use the app.
what i found interesting is on the iphone i get 5 megs down 600k up which is about right to what my dsl line is provisioned at currently.
when i run the test on my tilt2 the max i can hit is 1.5 megs down.
is this normal? software? hardware? when i goto connection settings on the tilt it shows down speed 54mbps upload at 1.... when i click my wifi connection on the tilt.
any info would be appreciated.
over 3g i get about the same speed 3g iphone vs tilt those add up. i'm not really intrested in the slow speed over 3g what is bothering me is why is this phone so slow over wifi.
one more thing i want to add, when i connect wifi, with data off
network advance, Tx rate is 54MBps Rx rate is always 1 Mbps.
no matter what rom i have on the device.
Mine does the same thing. I contacted HTC and they where no help. I'm thinking of calling HTC again and see if I get some one else that might have a clue. You would think that when you connect to Wi-Fi that you would get better than 1.5Mb/s.
same here. Tilt 2 max 1.5
same here.
Tilt 2 with default at&t rom, sim unlocked on Roger(canada) network with the good connection settings.
Max 1.5 moslty around 1 on both 3G and wifi.
bad hardware or just how it is?
i have tried a different radio flash no change. to me it seems like bad hardware or a hard cap in the phones hardware.
does anyone DO NOT observ this problem with is tilt 2?
Yea i am at about 1 mbps as well on wifi. With full reception on 3g though for some reason i can only get speeds of about .5-.7mbps what the hell. I called ATT and they said it was the device but who knows. I bought this phone because of the fact that it had HSDPA 7.2. (I spend a lot of time on the internet) and of course some of the other great features it offers but my iphone 3g out performs it :-( really aggrivating
I have the T-Mo touch pro 2 and I use my phone as a modem for my laptop and it always feels like the internet is screaming fast, how would I check to see how fast it's actually going so I can report?
well that is because when you teather your laptop it is going through a different set of towers and uses different data (or something like that) then if you are just browsing from your phone. To test the speed just teather your phone and go to speedtest.net
Slow here on ATT Tilt 2
I also seem to have the 1.5 max wifi, G3 is even slower.
Missing the kaiser (original Tilt) already
i called htc on this matter, and the guy i spoke to is getting the same results, 1.5Mbps max.
this phone is same speed wifi and 3g in terms of load, etc i find this hard to accept, my ipaq is 802.11b and it wifi connection is not throttled to 1.5Mbps like this phone.
rom's and radio make no difference to the speed and if its hard capped at 1.5Mbps how in the world can it even hit the crappy 7.2Mbps att is rolling out backwards.
those this problem only observ on the tilt 2 or tp2 from sprint or verizon also get the problem?
wabbits said:
when i run the test on my tilt2 the max i can hit is 1.5 megs down.
is this normal? software? hardware? when i goto connection settings on the tilt it shows down speed 54mbps upload at 1.... when i click my wifi connection on the tilt.
any info would be appreciated.
over 3g i get about the same speed 3g iphone vs tilt those add up. i'm not really intrested in the slow speed over 3g what is bothering me is why is this phone so slow over wifi.
Click to expand...
Click to collapse
Yep, I have Verizon FIOS at the house, and we have the max speed, 25 down 15 up. Testing with speedtest.net on my laptop i average 19.5 down, 13.5 up.
Turn on the wifi on my tilt2, and I get 1.5 down, 1.2 up. Ouch.
I get 0.05 down and 0.32 up. I've been complaining about it for awhile now. I have spent a long time calling AT&T and visiting the store and in the end it has led to them telling me they need to send me a new phone. If I take that option, I will let everyone know if the new phone was the same.
Oh bother, same here.... Bounces at 1.5 down, .35 up. Like it's hard-coded to limit it to that speed.
Probably another way for ATT to give network priority to the sheephone.
it's really inacceptabled. I've bought the found from a second hand here in canada. I cannot change it like this. HTC must offer a solution to us. It's not only an at&t phone. It's a world phone.
Same here too.
WiFi on my laptop gets me 6-7, but Wifi on the Tilt2 maxes out around 1.5
khaytsus said:
Oh bother, same here.... Bounces at 1.5 down, .35 up. Like it's hard-coded to limit it to that speed.
Probably another way for ATT to give network priority to the sheephone.
Click to expand...
Click to collapse
I would have suspected that too, but when you switch to wifi, you are no longer on the AT&T 3G network. I think it has to be a hard limit on the phone. The question is, can that limit be "unlocked" somehow?
sk8mdw said:
I would have suspected that too, but when you switch to wifi, you are no longer on the AT&T 3G network. I think it has to be a hard limit on the phone. The question is, can that limit be "unlocked" somehow?
Click to expand...
Click to collapse
this is the question i asked htc. they are getting back to me.
i hope this is just a software issue that can be addressed with some sort of patch.
it feels like hardware since its on stock or cooked roms.

3G data survey using non android smart phones

Just curious, are any of you or know someone that is using other types of smart phones other than androids on the Sprint network, that are having slow 3G data speeds.
scsapril69 said:
Just curious, are any of you or know someone that is using other types of smart phones other than androids on the Sprint network, that are having slow 3G data speeds.
Click to expand...
Click to collapse
EXACTLY what i would like to know because I feel like this is an Evo problem. Good thread, lets get some hits and try to narrow it down
Ironically my friend has an evo, and doing a side by side speed test, his got 1mb down, while mine got the usual 50kbps down. We all know this isnt a phone problem, as I have had 5 brand new evo replacements in the last 6 months, and all of them have the same crappy speeds.

[Q] LG G3 on AT&T data connection very slow

I have the same issue. My phone is about 1 month old, previously I had a Blackberry Z30 Unlocked and connection was way better, even with 2 bars I could use Pandora all day at work and could connect to apps, and websites. Now on LG G3 even Google Play won't connect many times as it times out because connection is too slow. I think there is an issue with the way LG G3 connects to AT&T, I mean how can an unsupported device like Blackberry Z30 (bought it on Blackberry site as AT&T doesn't sell it) work very well and yet LG G3, sold by AT&T doesn't work well.
PS : I get 4G and some occasional LTE, but still speed is pretty slow and device consumes the battery pretty quickly.

LG d855 Euro model of G3, since not using LTE will it have unlimited data?

I have a d855 model and I read it can't use LTE. Mine displays H instead of LTE but streams hd video as fast as my LTE phone or at least I notice no difference. When I did speed test when tether to laptop I got 4mbps which is still high speed but I think LTE is way faster.
My question is if no 4g/LTE which is limited at 2.5gb per month then am I unlimited high speed ? Just slower high speed.
Nope, 2.5gb with LTE, HSDPA, 3G, EDGE or GPRS and after that your speed will be limited to 64kbit/s (or slower) till end of month.
The phone does in fact have LTE. And whatever stipulations are concerning your data plan are specific to the plan you have on your wireless carrier.
Japultra said:
The phone does in fact have LTE. And whatever stipulations are concerning your data plan are specific to the plan you have on your wireless carrier.
Click to expand...
Click to collapse
I'm not so much concerned with LTE being available in other parts of the world based on the frequencies of the d855. I need LTE here in the USA and so far I've found the question asked a ton of times and all of the answers are that it does not have LTE. It does not have 1700 or 1900 capabilities which is what T-mobile needs. I even read posts where ATT people can't seem to get it to work with their LTE. I tested it last night and got 3g speeds for tethering 4.19mbps, then put sim in my chinese Huawei and got 28.35mbps so for sure it's on 3g and not LTE. It works great on 3g and is fairly fast but the fact that a USA seller who is selling in the USA would specifically state 4g LTE phone and not mention anywhere in the ebay ad that LTE won't work in the country he is trying to sell it is irritating. If he was a seller in another country then it would be another story. Even his rating was great and no complaints about the d855 but most people might not care that they aren't getting LTE.
jeffrimerman said:
I'm not so much concerned with LTE being available in other parts of the world based on the frequencies of the d855. I need LTE here in the USA and so far I've found the question asked a ton of times and all of the answers are that it does not have LTE. It does not have 1700 or 1900 capabilities which is what T-mobile needs. I even read posts where ATT people can't seem to get it to work with their LTE. I tested it last night and got 3g speeds for tethering 4.19mbps, then put sim in my chinese Huawei and got 28.35mbps so for sure it's on 3g and not LTE. It works great on 3g and is fairly fast but the fact that a USA seller who is selling in the USA would specifically state 4g LTE phone and not mention anywhere in the ebay ad that LTE won't work in the country he is trying to sell it is irritating. If he was a seller in another country then it would be another story. Even his rating was great and no complaints about the d855 but most people might not care that they aren't getting LTE.
Click to expand...
Click to collapse
Gotcha. You never mentioned in your original post where you live so I had no idea.
Japultra said:
Gotcha. You never mentioned in your original post where you live so I had no idea.
Click to expand...
Click to collapse
sorry, I noticed your info said London so figured you might not have. They said they'll refund so should be fine. I just want to make sure they don't hit me with a restockng fee. I currently use the Huawei Ascend Mate 2. 6.1" screen and 4000mah battery is hard to walk away from. It's the camera on it that isn't so awesome.

Categories

Resources