[Q] {NEED HELP} Just bought Note 2 4G and it wont turn on at all - Galaxy Note II Q&A, Help & Troubleshooting

Hey guys
I live in New Zealand and recently found a Note II N7105 off Trademe (NZ's equivalent to ebay) and received it earlier today only to find it doe s not power on or charge at all. the photos and description show that it was working before it was sent but it is essentially dead. now i know that i should do my research before posting this question and i have to no avail and have realised it is one of two problems:
1. either the phone is totally dead or,
2. it does not charge properly
there is no sign of life and i have tried multiple chargers in multiple power sockets and have left it to charge for a while and still nothing
if anyone can give me some help as to whether i should get a refund or whether its a cheap fix, please please please let me know ASAP as i have been REALLY excited for this phone and would like to solve the problem as soon as possible
thanks to anyone that can help, cheers

smiley118118 said:
Hey guys
I live in New Zealand and recently found a Note II N7105 off Trademe (NZ's equivalent to ebay) and received it earlier today only to find it doe s not power on or charge at all. the photos and description show that it was working before it was sent but it is essentially dead. now i know that i should do my research before posting this question and i have to no avail and have realised it is one of two problems:
1. either the phone is totally dead or,
2. it does not charge properly
there is no sign of life and i have tried multiple chargers in multiple power sockets and have left it to charge for a while and still nothing
if anyone can give me some help as to whether i should get a refund or whether its a cheap fix, please please please let me know ASAP as i have been REALLY excited for this phone and would like to solve the problem as soon as possible
thanks to anyone that can help, cheers
Click to expand...
Click to collapse
Don't mess around. Just get a refund. ASAP.
Sent from my GT-N7100 using Tapatalk

ceomaverick said:
Don't mess around. Just get a refund. ASAP.
Click to expand...
Click to collapse
is there anyway it can be fixed? if they dont give me a refund will it be impossible to fix? or just expensive.. as i really like this phone and want to use it

smiley118118 said:
is there anyway it can be fixed? if they dont give me a refund will it be impossible to fix? or just expensive.. as i really like this phone and want to use it
Click to expand...
Click to collapse
If ur phone does not start, nothing can be done. Also I guess it is essentially a hardware problem.
Anyways, (unless u have screwed up the phone by urself)why do u want to fix it urself? Just get the refund or replacement.
Sent from my GT-N7100 using Tapatalk

Related

[Q] My galaxy nexus wont start

Today i was playing some game and all of a sudden my samsung galaxy nexus just shuts down. And it doesnt start no matter what I do. I tried to remove the battery, charge it for a while, connect to my laptop thru usb etc.. nothing is working. Its just 5 month old. Somebody please help me. Also, the mobile becomes very hot when put for charging, dont know why..
Please please please help me..
Hi
my wife's phone had exactly the Same thing (during game) and hard bricked, I had to change eMMC chip for it to start up!
had to Spend almost half of The value of handset to have it repaired...
seems a bug...
I suggest you try omap flash, if it didn't work try replacing eMMC chip
sri86 said:
Today i was playing some game and all of a sudden my samsung galaxy nexus just shuts down. And it doesnt start no matter what I do. I tried to remove the battery, charge it for a while, connect to my laptop thru usb etc.. nothing is working. Its just 5 month old. Somebody please help me. Also, the mobile becomes very hot when put for charging, dont know why..
Please please please help me..
Click to expand...
Click to collapse
Could it be heat-related? Maybe try letting it cool off for a while then turning it on...
@yrashidi - I have no clue how to do it. Can you please help me probably woth a few lins n steps to do? my mobile is not even detected wen i connect to laptop. so worried
@fairct - its heating up when i put it for charging. even trying to start after it cools downs is of no help. it just doesnt start up. nothing at all shows up on screen, not even charging symbol when put for charging.
Hi
I really have no idea ! a repair shop did it for me, changed eMMC chip and after that phone turned on but IMEI was unrecognizable and he had to do some other thing to fix baseband, etc.
Try this:
http://forum.xda-developers.com/showthread.php?t=1760787
Umm send it back an get a new one as its only 5 months old, have you ever heard of a warranty, seriously what planet do people come from these days.
Sent from my Galaxy Nexus using xda premium
slayr76 said:
Umm send it back an get a new one as its only 5 months old, have you ever heard of a warranty, seriously what planet do people come from these days.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I bought it from USA.. And currently, I stay in India. Shipping from India to USA and getting it back itself would cost a lot. Thats why, checking for alternate solutions. I guess India Samsung will not replace with warranty..
ultrajam said:
You've to ask for repair it under the warranty, or ask for a new one...
If we were talking about some apple product, the warranty can bring you some problem, but Samsung is pretty legal with this cases.
Click to expand...
Click to collapse
I bought the phone from USA. I am currently in India. Do I have to ship the phone from India to US? Or can India Samsung can help me?

Broken WiFi and Bluetooth

Hi all. My phone felt on the floor from 1,5 metres and now I get errors while trying to switch on bluetooth or wifi. I wiped all, flashed stock rom with stock boot.img and already done all can I do in terms of software modifications.. Also I deassembled it to be sure any cable is disconnected. In fact seems that all is ok . Surely is an hardware fault but I don't know where wifi and bluetooth hardware is. Can anyone help me telling me where they are ? Maybe with a photo of the internal part of the hox to indicate them.. Maybe I didn't look with attention for a disconnected cable or a broken part..
Also my cpu is unable to go in deep sleep now..
Please help me guys
Mikyno said:
Hi all. My phone felt on the floor from 1,5 metres and now I get errors while trying to switch on bluetooth or wifi. I wiped all, flashed stock rom with stock boot.img and already done all can I do in terms of software modifications.. Also I deassembled it to be sure any cable is disconnected. In fact seems that all is ok . Surely is an hardware fault but I don't know where wifi and bluetooth hardware is. Can anyone help me telling me where they are ? Maybe with a photo of the internal part of the hox to indicate them.. Maybe I didn't look with attention for a disconnected cable or a broken part..
Also my cpu is unable to go in deep sleep now..
Please help me guys
Click to expand...
Click to collapse
Google for a YouTube tutorial on changing screen or something, they often explain what each part is as they are disconnecting or reconnecting
Sent from my HTC One X using Tapatalk 2
nogotaclue said:
Google for a YouTube tutorial on changing screen or something, they often explain what each part is as they are disconnecting or reconnecting
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I tried but didn't find any detailed tear down.. Can u help me please ? I am thinking of changing the mobo by myself..
This site/article may be able to help you
landoftechnology website
htc one x hardware issue causing wifi issues <--- try googling this, and the correct site/link should come up, it is not letting me post a URL
Good luck!
WarpSeeker said:
This site/article may be able to help you
landoftechnology website
htc one x hardware issue causing wifi issues <--- try googling this, and the correct site/link should come up, it is not letting me post a URL
Good luck!
Click to expand...
Click to collapse
It's not this issue.. I mean wi fi is not working anymore.. It doesn't switch on because it felt on the floor..
What about changing the motherboard ? http://www.ebay.com/itm/HTC-ONE-X-S...rd-With-Cameras-AS-IS-For-Parts-/251255883891 with this one ? Is the tegra chip present ? I need only to swap them?
Mikyno said:
I tried but didn't find any detailed tear down.. Can u help me please ? I am thinking of changing the mobo by myself..
Click to expand...
Click to collapse
this video is for screen replacement but it shows how to remove and replace mobo https://www.youtube.com/watch?v=OIeO0DueMcg
I hope you are not thinking of buying the mobo in the ebay link? it states "untested", "moisture sticker activated" and "ripped cable"!!
nogotaclue said:
this video is for screen replacement but it shows how to remove and replace mobo https://www.youtube.com/watch?v=OIeO0DueMcg
I hope you are not thinking of buying the mobo in the ebay link? it states "untested", "moisture sticker activated" and "ripped cable"!!
Click to expand...
Click to collapse
Thanks .. Where I can buy it at a decent price ? It costs like 160 euro..
Mikyno said:
Thanks .. Where I can buy it at a decent price ? It costs like 160 euro..
Click to expand...
Click to collapse
Don't know which country you are in, but they are going for about £70 on UK site. Alternatively have you considered just buying the antenna boards? I have seen those going on UK eBay for just under £15
Sent from my Awesome One X on ViperX 3.5.5 using XDA Premium
nogotaclue said:
Don't know which country you are in, but they are going for about £70 on UK site. Alternatively have you considered just buying the antenna boards? I have seen those going on UK eBay for just under £15
Sent from my Awesome One X on ViperX 3.5.5 using XDA Premium
Click to expand...
Click to collapse
Can u link it in a private message? Both of them please.. I can't use wifi or bluetooth and I am really really sad
Mikyno said:
Can u link it in a private message? Both of them please.. I can't use wifi or bluetooth and I am really really sad
Click to expand...
Click to collapse
PM'ed you

[Q] My phone died

Yesterday my phone froze a few times, today it is dead. Red led is blinking but other than that I can't turn it on.
The phone is rooted and I can't fix it up before taking it to the service centre. Is there going to be a problem with my warranty, will they be able to tell?
xperiaforme said:
Yesterday my phone froze a few times, today it is dead. Red led is blinking but other than that I can't turn it on.
The phone is rooted and I can't fix it up before taking it to the service centre. Is there going to be a problem with my warranty, will they be able to tell?
Click to expand...
Click to collapse
If your phone was not updated to 4.1.2 then this is called Sudden Death syndrome which happens in note 2 when it is on 4.1.1. I haven't experienced this but, i heard the only way is to replace the mother board. I think this is a hard brick and hence no one will be able to tell whether your phone was rooted or not.
prabukannappan said:
If your phone was not updated to 4.1.2 then this is called Sudden Death syndrome which happens in note 2 when it is on 4.1.1. I haven't experienced this but, i heard the only way is to replace the mother board. I think this is a hard brick and hence no one will be able to tell whether your phone was rooted or not.
Click to expand...
Click to collapse
No, it was not updated. I hope they will fix it properly and I really hope they don't charge me for repair, I don't even know how much it would cost and if it would not be better to just buy a new phone if they don't acknowlege my warranty. So I really hope you are right they won't be able to tell.
xperiaforme said:
No, it was not updated. I hope they will fix it properly and I really hope they don't charge me for repair, I don't even know how much it would cost and if it would not be better to just buy a new phone if they don't acknowlege my warranty. So I really hope you are right they won't be able to tell.
Click to expand...
Click to collapse
I'm sorry I couldn't help more. If you're not able to use Download,Recovery options in your phone then i believe the rooting can't be figured out.
Wither way, just check for this by posting in the below forum.
http://forum.xda-developers.com/showthread.php?t=2093599&page=91
Oh well, the phone is now on the way to the service. They better not break the screen or something. And here's hoping they don't charge me for their fault in product.
xperiaforme said:
Oh well, the phone is now on the way to the service. They better not break the screen or something. And here's hoping they don't charge me for their fault in product.
Click to expand...
Click to collapse
Hi,
i just posted this query in another forum and the answer is you've the warranty you'll not be made to pay for this.
If you're not under warranty, it costs about half of the device cost.
Just let me know whats happens ok?
and also whether you were able to access download or recovery mode?

Buying evo 4g need a little help. ty ^_^

Hello guys,
“This phone has been used previously and is in great condition besides **rebooting failure** which phone is being sold for parts only. Please see photos above.” this is what seller says and the price is 21.50$ How do you think should I buy it? what do you think what does rebooting failure means? or how do you think will I be able to fix it? please if anyone knows something tell me.
Thanks in advance.
levani132 said:
Hello guys,
“This phone has been used previously and is in great condition besides **rebooting failure** which phone is being sold for parts only. Please see photos above.” this is what seller says and the price is 21.50$ How do you think should I buy it? what do you think what does rebooting failure means? or how do you think will I be able to fix it? please if anyone knows something tell me.
Thanks in advance.
Click to expand...
Click to collapse
If you're asking that question, then I'd say no, you probably can't fix it and shouldn't purchase it.
Thanks I haven't bought it

[Q] Galaxy W turned off forever?

Hey Guys,
i hope you can help me.
I have a Galaxy W and I'm using arcos CM10.1 for a while now. 3 Weeks ago I decided to update to arcos latest Beta 4. It was running as good as always for the 3 weeks - but as I went to bed on Friday evening my Wonder had about 50% battery and when I woke up it was turned off. At first I thought the battery collapsed, so I tried loading it but it didn't help. My Mother also has a Galaxy W, so I put in her battery, but it didn't help either.
The Problem is: no matter what I try, when I push the Power-Button the screen stays black and nothing happens. No vibration or anything. So I'm not able to boot in recovery or anything else.
Is there anything I can do? Do you think this is a Hardware-issue?
I'm barely over the warranty, so sending it to Samsung is no real option.
There were a lot of photos on the internal SD-Card - is there a way to save them?
Thank you guys! :crying:
Tomatenjoghurt said:
Hey Guys,
i hope you can help me.
I have a Galaxy W and I'm using arcos CM10.1 for a while now. 3 Weeks ago I decided to update to arcos latest Beta 4. It was running as good as always for the 3 weeks - but as I went to bed on Friday evening my Wonder had about 50% battery and when I woke up it was turned off. At first I thought the battery collapsed, so I tried loading it but it didn't help. My Mother also has a Galaxy W, so I put in her battery, but it didn't help either.
The Problem is: no matter what I try, when I push the Power-Button the screen stays black and nothing happens. No vibration or anything. So I'm not able to boot in recovery or anything else.
Is there anything I can do? Do you think this is a Hardware-issue?
I'm barely over the warranty, so sending it to Samsung is no real option.
There were a lot of photos on the internal SD-Card - is there a way to save them?
Thank you guys! :crying:
Click to expand...
Click to collapse
The same thing is happened to me the battery from 70% is dropped to 0% and the next morning I can't power on but when I tried to charge my phone I saw the charger animation so I waited until the battery is upped to 100%.
I think it's an overheathing problem cause now my battery works fine:good:
Thanks for your Reply!
The problem is even if I put it on the Charger - nothing happens...
That means I don't see the charger animation either...
And I tried different cables (USB and DC) ...
Any other idea?
Tomatenjoghurt said:
Hey Guys,
i hope you can help me.
I have a Galaxy W and I'm using arcos CM10.1 for a while now. 3 Weeks ago I decided to update to arcos latest Beta 4. It was running as good as always for the 3 weeks - but as I went to bed on Friday evening my Wonder had about 50% battery and when I woke up it was turned off. At first I thought the battery collapsed, so I tried loading it but it didn't help. My Mother also has a Galaxy W, so I put in her battery, but it didn't help either.
The Problem is: no matter what I try, when I push the Power-Button the screen stays black and nothing happens. No vibration or anything. So I'm not able to boot in recovery or anything else.
Is there anything I can do? Do you think this is a Hardware-issue?
I'm barely over the warranty, so sending it to Samsung is no real option.
There were a lot of photos on the internal SD-Card - is there a way to save them?
Thank you guys! :crying:
Click to expand...
Click to collapse
Mine didn't turn on, got a JTAG, it worked fine (is dead now, fell in water, got new one) You should try that, if not fixed. Then the logic board is dead
MayB4ck said:
Mine didn't turn on, got a JTAG, it worked fine (is dead now, fell in water, got new one) You should try that, if not fixed. Then the logic board is dead
Click to expand...
Click to collapse
That sounds great
So I did some research and found out, that such a JTAG (I found "RiffBox") is about 150$
Isn't there any cheaper method?
I mean if I spend 150$ I could nearly buy a new phone...
I found UnBrickableResurrector on xda.
But I'm not sure if it works for our device
Has anyone worked with that before?
Or knows a cheaper JTAG?
EDIT: Found someone to borrow an USB Jig. Will try this at first.
Also I found a local phone repair shop - they'll do a JTAG for about 25$, so if the Jig won't help it's worth a thinking...
I'll write again if I know more :fingers-crossed:
Tomatenjoghurt said:
That sounds great
So I did some research and found out, that such a JTAG (I found "RiffBox") is about 150$
Isn't there any cheaper method?
I mean if I spend 150$ I could nearly buy a new phone...
I found UnBrickableResurrector on xda.
But I'm not sure if it works for our device
Has anyone worked with that before?
Or knows a cheaper JTAG?
EDIT: Found someone to borrow an USB Jig. Will try this at first.
Also I found a local phone repair shop - they'll do a JTAG for about 25$, so if the Jig won't help it's worth a thinking...
I'll write again if I know more :fingers-crossed:
Click to expand...
Click to collapse
Great find, see if that supports our Wonder, and the cheapest JTAG here is around 12$, But trust me, it is worth it.
jtag usb jig diy guide:
http://forum.xda-developers.com/galaxy-s2/help/guide-how-to-make-usb-jig-reset-binary-t1604707
That thread is for USB jig only......
The chances are that a jig WILL NOT WORK......it takes a bootlooping phone and forces download mode.....if your phone is totally unresponsive.... eg not even powering on to get as far as bootloop....the jig will be useless.
I think the only option is JTAG......
but I think that it might delete the files that you are worried about.....
Check with the repairer first.
Also find out if you will still be charged if the JTAG fails.....
My wife says I'm a phone geek....She's probably right
Hey Guys, sorry for the late response.
It seems the Galaxy W is dead - no USB Jig and no JTAG could revive it
Looks like the hardware is dead. So I had to order a new phone.
I'm now proud owner of a Google Nexus 5, which is really awesome

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