Android Wear crashing - Moto 360

I'm running on rooted XT1060 Android 4.4 and bought a Moto 360 a days after they came out. It was amazing and everything worked great.
Last week, the Android Wear app updated to 1.0.2 and now it's constantly force closing. Is anyone else having this issue? Or can anyone please point me to the older version of the software?
Sent from my XT1060 using XDA Free mobile app

Please post questions in the Q&A section.
Also, I believe you will get more help from posting in the Moto 360 section, so I will this thread to the Moto 360 Q&A, Help & Troubleshooting
Thread moved

You have cleared app data for the app already? You could try wiping data for the google play services too. It is used for the communication with watch.

I have cleared data and cache from the app, factory reset the watch, and reinstalled app several times no avail.
The app works fine on my nexus 7, and I've tried restoring a working backup of the 1.0.2 software from tablet my phone, and didn't work either.
I'll try clearing play cache like you suggested.
Sent from my XT1060 using XDA Free mobile app

Sorry for the late reply.
Clearing cache and data on Google Play didn't work either. I'm basically at a loss, short of just wiping my phone or waiting for Android 5.0 and praying it gets rooted on VZW Moto X 2013.

Same problem here, rooted VZW Moto X (XT1060) running 4.4 with Moto 360
Things I've tired so far:
Install/re-install, clearing Android Wear data & cache
Removed all other Wear apps
Cleared data & cache from Google Play Services
Factory reset Moto 360
Switched from ART to Dalvik & back
Direct install of v1.0.2.15 and v1.0.2.14
Upgrade from functioning v1.0.1.13 to v1.0.2.15 and to v1.0.2.14
Even tried to re-enable all of the pre-installed Moto bloat I had previously frozen
Multiple combinations of the above, with reboots between steps
Both of the most recent updates cause this issue for me:
Android Wear 1.0.2.1534065 (current, Oct 23 release) Google Play or apkmirror
Android Wear 1.0.2.1476973 (Oct 6 release) apkmirror
I can, however, still use the older version of the Android Wear app without issue:
Android Wear 1.0.1.1379611 (Oct 2 release) apkmirror

After looking through the logcat errors, it appears that Google Now is actually responsible for the repeating crash loops of the Wear app. Updating and clearing data/cache didn't seem to have any effect, but completely disabling Google Now does seems to solve the issue. Certainly not an ideal solution, but a temporary fix until Google fixes the issue.

Same situation here. Rooted VZ Moto X w/ 4.4 and constant force closes. I've tried everything with no success. So I'm back to the old version of Android Wear.

mikmitch said:
After looking through the logcat errors, it appears that Google Now is actually responsible for the repeating crash loops of the Wear app. Updating and clearing data/cache didn't seem to have any effect, but completely disabling Google Now does seems to solve the issue. Certainly not an ideal solution, but a temporary fix until Google fixes the issue.
Click to expand...
Click to collapse
I wanted to write back and say that this did the trick. I can only hope Google and Moto play well together again, but losing Google Now is no big loss.
Sent from my XT1060 using XDA Free mobile app

bakaz said:
Same situation here. Rooted VZ Moto X w/ 4.4 and constant force closes. I've tried everything with no success. So I'm back to the old version of Android Wear.
Click to expand...
Click to collapse
Can you post the link to the old version for those who want it? I couldn't track it down when I was looking.
Edit: I see it was posted above. Thanks for your insight!
Sent from my XT1060 using XDA Free mobile app

Excellent Observation
Turning off Google Now does do the trick. I've lost all those handy Google Now notifications (weather, length of drive home, etc.), but at least the app isn't crashing all the time.

To further troubleshoot the problem, I wiped my phone since it had been a while and I have lots of potential problem apps installed (like Xposed). After the first clean boot I installed the latest Android wear successfully and everything worked fine. The instant that I set up Google Search/Now, Android Wear crashed. No other apps were installed. I know there were some reported issues with Exchange services, so I hadn't even set up my exchange account yet. So it's pretty clear that on rooted moto X (4.4) there's a problem between Android Wear and Google Now.

Finally, a fix!
A new release of Google Now was recently discussed on XDA portal.
This version seems to update Google Now to work properly with Android Wear and stop the repeating crash issue.
I assume this update will get pushed to Google Play soon, but you can get it now from the APK below.
From the article:
"The APKs are signed with official release keys, and will update your existing app without you losing any of your data"
Direct link to the APK here:
Google Search v4.0.28

mikmitch said:
Finally, a fix!
A new release of Google Now was recently discussed on XDA portal.
This version seems to update Google Now to work properly with Android Wear and stop the repeating crash issue.
I assume this update will get pushed to Google Play soon, but you can get it now from the APK below.
From the article:
"The APKs are signed with official release keys, and will update your existing app without you losing any of your data"
Direct link to the APK here:
Google Search v4.0.28
Click to expand...
Click to collapse
That did the trick! Thanks!

Related

Google Maps FC-ing lately?

Anyone else seeing Google Maps FC a lot lately? It seems to be related to finding my location (either in Latitude or Maps itself). Sometimes the map tiles won't get drawn, other times it just force closes.
Seeing this on mine (GSM) and my GF's VZW version.
Nop but have you tried clearing the app cache?
Galaxy Nexus Stock + Franco m3
YES! this happens with me too lately! dunno why!
SOLVED for me!
Had the same issue, and this worked for me:
http://forum.xda-developers.com/show....php?t=1467313
I was experiencing the same thing and chalked it up to a bug so I uninstalled Maps updates and have been refusing to update until a new version comes out.
The fix permissions thing, I feel like that could be risky... I guess I could take a nandroid backup first and then try it.
I am having this problem and I just bought my GSM Nexus from Play Store... Whats wrong with Maps app? Keeps force closing...
STOCK. Not rooted.
Cleared cache and settings in Settings > Apps > Clear.
Still force closing.. What the ??
Steve Jobs® said:
I am having this problem and I just bought my GSM Nexus from Play Store... Whats wrong with Maps app? Keeps force closing...
STOCK. Not rooted.
Cleared cache and settings in Settings > Apps > Clear.
Still force closing.. What the ??
Click to expand...
Click to collapse
And the problem continues to this day. I almost wanted to start a new thread, until I stumbled upon this one.
Stock Jellybean JRO03C, rooted, slightly themed (to get rid of gradient background). Maps is at 6.9.2 as shipped with the image, and have not had an update since.
Maps keeps force closing every few hours even when I'm in other apps and have not started Maps myself. FC reports says it's an out of memory exception. This only started after I upgraded to JB; it was fine on all versions of ICS, even when rooted.
I had this issue upgrading from 4.2 to .4 uninstalling the map updates did the trick
Sent from my Galaxy Nexus using xda app-developers app
skye206 said:
I had this issue upgrading from 4.2 to .4 uninstalling the map updates did the trick
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Unfortunately I don't have an update I can uninstall.
I have for now restricted it from doing background data and see what happens. Next - block it off using Droidwall; still next - disable it outright...
motopig said:
Unfortunately I don't have an update I can uninstall.
I have for now restricted it from doing background data and see what happens. Next - block it off using Droidwall; still next - disable it outright...
Click to expand...
Click to collapse
No one?
DIsabling Maps still doesn't stop it from crashing behind the scenes. :crying:
Sorry this problem is months old. Haven't had it since the update that fixed it.
Sent from my Galaxy Nexus using Tapatalk 2

[Q] Google Services - huge data usage

Hi all,
This morning I received a notification from my provider , that I have used all the data within my bundle.
I started investigated what was using this because normally I use about 20% of the entire bundle.
I found out that google services used 400 mb within 2 weeks time !
After searching some time I found some older threats pointing out this was due to a android update.
I immediately thought of the release of 4.3
I made some logging with logcat, and the log shows the data is indeed used to download the OTA update.
I am running an AOSP rom 4.2.2 RasSaber.
But this rom does not have an option whether to check for OTA updates or not.
Can anybody tell me how to stop this OTA from being tried to download over and over?
Everytime my phone gets restarted, it tries to download again.
Code:
07-29 16:13:36.325 I/SystemUpdateService(747): download in progress: [id: 648 compl: true succ: true bytes: 146038391 reason: 0 fn: /cache/6c7ff815e7762f651ad6f8c74e5cb281093f1e0b.signed-yakju-JWR66V-from-JDQ39.6c7ff815.zip]
07-29 16:13:36.325 I/SystemUpdateService(747): OTA package size = 146038391
07-29 16:13:36.325 I/SystemUpdateService(747): starting package verification
07-29 16:13:36.325 I/SystemUpdateService(747): download in progress: [id: 648 compl: true succ: true bytes: 146038391 reason: 0 fn: /cache/6c7ff815e7762f651ad6f8c74e5cb281093f1e0b.signed-yakju-JWR66V-from-JDQ39.6c7ff815.zip]
07-29 16:13:36.325 I/SystemUpdateService(747): OTA package size = 146038391
07-29 16:13:36.325 I/SystemUpdateService(747): starting package verification
Bump.
This has started happening to me too. I'm running cm10.1 20130706 nightly. I've seen this happening to people using the nexus 4 and other custom ROMs.
Has this issue been fixed yet in a newer nightly?
same here
having the same problem.
It uses up all my mobile data. 500MB.
I am running liquidsmooth in Nexus 4.
I love android. But This is really pushing me to iPhone.
same thing for me with aokp ... as a workaround i restricted "google services" in mobile-networks. But this has of course downsides.
Isn´t there anything to prevent the download from happening again and again ?
Same here Google services has used 0.9GB in 2 days. Same as the OP I was informed by my supplier. Bit worrying and is there a fix?
Guys I am facing such extremely annoying Google Services (DownloadManager in BBS) battery drain + mobile/wifi data usage issue and I have been searching for some hours.
First of all I have tried the most answered solution - clearing the data of all those stuffs related to Google Services - well it did not work so well.
Then I don't think freezing download manager / factory reset / restrict background data / disabling google services framework are good solutions as I myself did not make changes related to this recently so a factory reset should not be needed, plus the other mentioned solutions would cause syncing issues with Google and this doesn't suit my lifestyle of heavily depending on various google services.
Many of you have proposed that the massive download / repeated downloads are related to downloading the 4.3 OTA and that might be possible according to the similar file sizes as well as logcats you have found. But on the other hand one of the solution - disabling Network Locations settings has also stopped the "download" triangle from constantly staying there when my wifi is on. Therefore we can conclude that it is partially related to the 4.3 OTA download which cannot be disabled on our custom ROMs, as well as partially about the stock Network Location settings.
Fortunately after many posts that do not provide a feasible answer I have found this xda post which addresses the issue related to the Google Play Store 4.1.6. Some of the users have reported that 4.1.10 has fixed the issue and some even said the newest version 4.2.9 is over the internet since 25/7 together with 4.3 update.
Not sure why such critical update did not roll out to the unluckily bunch of us from Google, but I have found the Android Police source about 4.1.10 fixing the "Network Location bug which hogs the battery" and hopefully this will stop the DownloadManager wakelock as well as the crazy battery drain + data drain by Google Services.
I haven't tested this thoroughly because I will probably need a day to check out whether it stops the crazy behaviour but I would just like to share with you guys my founding as soon as possible so you guys can try it out together with me. The latest Google Play Store 4.2.9 apk can be downloaded from Android Police here.
Hope I have helped! Good luck to you and me!
will give that a try .. however i have my doubts that new play store will prevent the phone from downloading OTA.
And actually I wonder why our fantastic Custom-ROMs have not disabled this (OTA-check etc..).
I have had the same exact problem yesterday, I am on a pre paid plan and the stupid thing used all my credit by downloading 112mb (I'm sure it would use more the instant I add credit) but it does nothing on wifi. If it is indeed an OTA issue with 4.3 the only fix maybe to flash android 4.3 to stop the OTA from downloading said 4.3? Just a thought. I will try it now as I have free time and will let you guys know if it works. It really is a stupid problem to have.
I am on Slim ROM, I thought the OTA service was not included in most of the custom ROM's so it won't look for an update, how come it is doing it anyway?
I have the same problem, over 1.5gigs downloaded in 2 days.
Used up all my mobile data and uses my wireless at home!
btw I'm using Nexus 4
Well this is new, Download Manager just started using my Wifi used about 50mb (it would be more but I only noticed the wifi being used and installed the app) so maybe around 80mb. I've attached 2 images, if anyone can figure out what's going on or get in contact with google somehow and let them know what's going on. I don't want to add anymore credit to my account because I fear it will just be wasting money.
I'm going to flash 4.3 now and see what happens. Will update asap cause this is ridiculous.
UPDATE: Flashed 4.3 and got rid of all the google bloat (maps, earth, hangouts etc) cleared cache and dalvik cache in recovery. Sent $10 credit to my phone and so far all is well, Google services only used 14kb so far (this is on mobile data) I will continue to use mobile data for the rest of the day and weekend to see what happens. So far it works:
So flash 4.3 and it seems the update is no longer pushing or pulling from the servers.
UPDATE 2: About 5 hours in and Google services are not going crazy as before. It really could be an OTA update issue, I should have tried the play store update mentioned by Miasmic but I was so frustrated I just flashed. If someone can try and confirm Miasmic's method we could all save other people from this trouble.
This still sucks and google owes me $20 US, how an update was being pulled from Slim ROM I have no clue.
So in conclusion flashing/updating to android 4.3 cured my problem. Hope it helps someone else who has these troubles, or at least you can cut your data being used up before you reach a cap or lose all your credit like me.
amd-dude said:
Well this is new, Download Manager just started using my Wifi used about 50mb (it would be more but I only noticed the wifi being used and installed the app) so maybe around 80mb. I've attached 2 images, if anyone can figure out what's going on or get in contact with google somehow and let them know what's going on. I don't want to add anymore credit to my account because I fear it will just be wasting money.
I'm going to flash 4.3 now and see what happens. Will update asap cause this is ridiculous.
UPDATE: Flashed 4.3 and got rid of all the google bloat (maps, earth, hangouts etc) cleared cache and dalvik cache in recovery. Sent $10 credit to my phone and so far all is well, Google services only used 14kb so far (this is on mobile data) I will continue to use mobile data for the rest of the day and weekend to see what happens. So far it works:
So flash 4.3 and it seems the update is no longer pushing or pulling from the servers.
UPDATE 2: About 5 hours in and Google services are not going crazy as before. It really could be an OTA update issue, I should have tried the play store update mentioned by Miasmic but I was so frustrated I just flashed. If someone can try and confirm Miasmic's method we could all save other people from this trouble.
This still sucks and google owes me $20 US, how an update was being pulled from Slim ROM I have no clue.
So in conclusion flashing/updating to android 4.3 cured my problem. Hope it helps someone else who has these troubles, or at least you can cut your data being used up before you reach a cap or lose all your credit like me.
Click to expand...
Click to collapse
Thanks for the constant updates! I myself have confirmed that updating the play store does not work. Finally I copied the old good FOTAkill.apk from gingerbread times to /system/apps and it stopped all the google services data hogs. However seems like my Hangouts app is not receiving messages since then.
I am also planning to upgrade to 4.3 as soon as I got the time. Sigh Google, what a cool way to **** up all of us custom roms users.
Here's how to disable the OTA download on any ROM
Install Autorun Manager from the Play store.
Then enter its recommended advanced mode.
Go into the settings and enable the following: system entries and system app disable.
Disable com.android.gsf.update.SystemUpdateService$Recieve r under Google Service Framework
It would be great if the OP could be updated with this
@joshuab227,
I did this but... Can it be that this fix also disables app updating in the play store?
A bunch of free apps was updated, but the play store didn't showed them as.
I couldn't update my apps to new versions via the official/original play store.
Send from my Nexus 4
DecypherT said:
@joshuab227,
I did this but... Can it be that this fix also disables app updating in the play store?
A bunch of free apps was updated, but the play store didn't showed them as.
I couldn't update my apps to new versions via the official/original play store.
Send from my Nexus 4
Click to expand...
Click to collapse
I don't think it disables play store updates.
I still have pending updates showing in my play store for a few apps I have chosen not to update (maps and talk) after disabling the system update service
EDIT : Just double checked if play store is still updating correctly by uninstalling my Skype and restoring an older version from titanium backup.
The update for Skype showed up immediately when I viewed my apps in the play store.
Sent from my Nexus 4
Wow I had not followed this thread for some days. And now a lot of reactions!
I have found a temporary workarround by using the fotakill apk
http://forum.xda-developers.com/showthread.php?t=1579154
Place it in \system\app
By using root explorer. Restart your phone and it should be okay.
Sent from my Galaxy Nexus using Tapatalk 4 Beta
What does the "fotakill" app actually?
Send from my Nexus 4
i have had someone i know suffer this, chewed 2gb in 3 days. He cant work out what it is
FOTA kill prevent any OTA from downloading to your phone.
http://forum.xda-developers.com/showthread.php?p=30205683
Hi, just wanted to check in and confirm that I do have the same issue. I'm on AOKP 4.2.2, maybe it is an AOKP issue, that they didn't disable the OTA functionality completely?
I remember when 4.2.x or even 4.1 was rolling out, I had the same issue, also on AOKP rom.
I had to switch to stock 4.2/4.1 until AOKP released their update.
It's really annoying though.. I'll raise a bug for AOKP.
So only solutions is disabeling the receiver or installign FOTAkill.apk?
What does FOTAkill.apk disable? only the OTA or also other Google Services?
I cannot tell for sure that it is only blocking OTA updates because I have not seen the code.
But my auto upload of pictures to google+ is still working.
I haven't experienced any other stuff not working anymore.
Only thing is that it stopped downloading that OTA every time my phone rebooted
Thats a good test when you want to make sure you don't have the issue anymore ....

Error 927, And All Potential Solutions Have Failed...

Here it is in a nutshell: Error 927 on ANY download, any app, any game, be it paid or free, on my Nexus 7 (2013) FHD. I've done the following:
- Cleared the data and cache for the Google Play Store, Download Manager, and Google Services Framework.
- Uninstalled updates for the Google Play Store and Google Services Framework.
- Deleted and re-added my Google account.
- Rebooted.
- Hard reset.
- Downgraded to 4.3 and re-upgraded to 4.4.2.
- Tried to download the apps and games from the Google Play website, and get "An unexpected error has occured. Please try again later."
- Changed the filter and proxy settings on my Cisco router.
- Switched to LTE, and... same thing.
- Created another Google account, and it worked, but I will NOT be forced to re-purchase the apps I've spent nearly $80.00 on over the years, or upload my music collection to Google Music again.
- Reached out to Google for help, and... crickets.
I'm at the end of my rope. If this isn't resolved soon, I'm returning the Nexus to Wal-Mart. I've NEVER had this sort of issue before, even with my first-generation Nexus 7. I've had Android tablets since my Motorola Xoom awhile back. I've ALWAYS had Android tablets. I'd hate to have to abandon Android because of this idiocy, but I may have to do so. I don't want to have to go with Apple for both my smartphone and tablet, but it's starting to look that way.
If anyone has any suggestions that aren't listed above, please, help me out. I love my Nexus 7, but without apps and games, it's pretty worthless.
Thanks in advance.
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
abarax said:
- Downgraded to 4.3 and re-upgraded to 4.4.2.
Click to expand...
Click to collapse
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Pandae said:
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
All web browsing and pre-installed apps work just fine. Just any attempts to update those apps, or install any other apps from Google Play, fail with error 927.
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Click to expand...
Click to collapse
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
abarax said:
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
Click to expand...
Click to collapse
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Dexxon said:
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Click to expand...
Click to collapse
I know his pain I have flashed reflashed installed stock and im using a atrix 2 with ics 4.0.4
im hoping its a google server problem and it will be fixed
I was having the same problem for the last two days and I went to settings/Google account and noticed there was a sync error with sound search for Google play and I manually synced it and now apps download .
Sent from my Nexus 5 using Tapatalk
I went into my account removed my devices from it on the web and signed in on my phone now it works
Sent from my MB865 using Tapatalk
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
dawiseguy77 said:
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
Click to expand...
Click to collapse
I'm having the exact same problem now for a few days. I called Google support and they are aware of the problem and had no resolution. I was told too bad basically.
Out of curiosity, for those having this issue, did you upgrade to a 4.4.2 ROM?
I updated to stock rooted 4.3 galaxy note 2 Verizon and it happens on all of my gmail accounts too
Sent from my SCH-I605 using Tapatalk
I have the same problem. Ran across this thread doing a search for the error 927. Running a Verizon HTC One and an LG G Pad 8.3. Both have the same problems, and i too have called Google several times. Their answer was to call HTC. I was livid. I changed my password, but was only a temporary fix until I made a purchase from the Play store. Then the error came back. I realize i am in the Nexus 7 forums but wanted to chime in since the problem is happening to me too. Hopefully Google comes up with a fix. Too much money tied up to just create new account, which does work by the way.
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
dawiseguy77 said:
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
Click to expand...
Click to collapse
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
planedoc said:
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Yeah Google making me mad too
Sent from my SCH-I605 using Tapatalk
Same boat. I did everything the original poster did as well. Called into play store support and eventually got passed off to tier 2 support. Haven't heard anything in over a week.
The issue affects every device I log into with my account. Originally showed rpc:s-7 error, now 927.
Anyone with this problem find a solution? Again, I've done everything the op posted. In the past I've been able to correct the problem. But this time, no go.
Have the same problem... In every device I'm using with my account... 3 tablets, 2 cell phones. Spent more than 400 dollars in apps.. Can't download, nor even update. Always error 927. Changed password and problem persists.. It's obviously a problem with my account.. Wonder what could I do.
Have you tried installing apps from Google Play on a computer?
Hello, just an update...
My problem has gone... Seems it was from google side.
Too bad I had to flash my cel 3 times before I realized it was happening to all my devices.
Don't know if the password change had anything to do with the fix since, at least, it didn't work immediately.
If you encounter the same problem don't panic... give it a little time, hopefully it fixes on its own.
Thank you very much.

Google has stopped

"Google has stopped" messages are driving me mad, had it for quite a while and assumed a fix would roll out as I report it every time.
Have tried Force Stop and clear cache and data on every Google app I can find, including Chrome.
One of the solutions I saw online was a factory reset, but rather try everything else first.
Anyone had the same and resolved it without a factory reset?
Redmi Note 5 Pro, not rooted, running Android 8.1 and Miui 9.6
Tia.
Same phone same issue, just drive 200 miles with the pop up coming up every 15 minutes on sat Nov, very annoying!
Also noticed "ok Google" isn't working via voice command anymore
Yep, can overlook pop-ups while it's in my hands, but car cradle and Waze is a real ball ache.
I don't use Ok Google.
What have you tried to fix it?
Johntugwell said:
Yep, can overlook pop-ups while it's in my hands, but car cradle and Waze is a real ball ache.
I don't use Ok Google.
What have you tried to fix it?
Click to expand...
Click to collapse
Only reboot and quick Google search so far, kids are keeping me busy atm. If you find fix please let me know though!
Fwiw was working fine the other day and nothing major had been updated, infact the only updates were Google drive and calender two days ago so not sure what's caused it.
Same issue here after updating to MIUI 9.6
I've been having the exact same error ever since I updated to Android Oreo a few days ago but on a Redmi 5 Plus device :/
same issue
only i haven't done any update as I was running on mobile data only. reported to miui but they want additional information because they cannot reproduce the issue
Excluding Google app from battery saving should solve this issue, at least for me it worked!
Hi, which Google app exactly, half my problem is I don't know which "Google app has stopped", what needs to be changed?
Tia
Johntugwell said:
Hi, which Google app exactly, half my problem is I don't know which "Google app has stopped", what needs to be changed?
Tia
Click to expand...
Click to collapse
Google voice assistant, https://play.google.com/store/apps/details?id=com.google.android.googlequicksearchbox&hl=en
Just exclude from battery saving.
I don't use that app and my Battery Saving mode is off above 60%.
Just got another Google has stopped as I type and charge on 96%, so I don't know whats causing this.
Uninstall the updates to Google app. Something is causing this, I was getting this on Pixel Experience 8.1 as well, until I rolled back to prior version. Same for Android Messages, screen would just flicker black and would not open app properly until i rolled back to previous app version.
Thanks. Bro It works for me a simple updale
Thanks. Bro It works for me a simple update

Play Store Crashing

Has anyone started experiencing this within the last few days? I generally know my way around Android, and I've tried several troubleshooting steps, which I'll outline below, but to no avail. It's random, but persistent, with no recent updates to the system.
•Tried clearing phone cache from bootloader.
•Tried force-closing Play Store + Play Services, and clearing cache for both.
•Tried booting to safe mode, it still happens.
•The only recent app I've installed is for a Ravpower portable filehub/router. Note: no crashing occurred after this app was installed.
•Tried removing all updates for both aforementioned apps, and allowing them to reinstall the current version.
•Tried installing and running 2 different apps that provide analysis on version and other potential conflicts for Play Store/Services, ran all applicable items.
The obvious statement to make is that I'm hoping to avoid a factory reset. I loathe all the work after restoring what's available between Google and Samsung backups. If anyone has any pro tips, please enlighten me!
Edit: this is the 5G variant, carrier is AT&T, and firmware is N976USQS2BTE3.
disturbd1 said:
Has anyone started experiencing this within the last few days? I generally know my way around Android, and I've tried several troubleshooting steps, which I'll outline below, but to no avail. It's random, but persistent, with no recent updates to the system.
•Tried clearing phone cache from bootloader.
•Tried force-closing Play Store + Play Services, and clearing cache for both.
•Tried booting to safe mode, it still happens.
•The only recent app I've installed is for a Ravpower portable filehub/router. Note: no crashing occurred after this app was installed.
•Tried removing all updates for both aforementioned apps, and allowing them to reinstall the current version.
•Tried installing and running 2 different apps that provide analysis on version and other potential conflicts for Play Store/Services, ran all applicable items.
The obvious statement to make is that I'm hoping to avoid a factory reset. I loathe all the work after restoring what's available between Google and Samsung backups. If anyone has any pro tips, please enlighten me!
Edit: this is the 5G variant, carrier is AT&T, and firmware is N976USQS2BTE3.
Click to expand...
Click to collapse
Same issue. Non rooted on stock software. Came here to see if someone else is having a problem. I created a post about it. I factory reset and it didn't work. Similar troubleshooting
Xhyperion said:
Same issue. Non rooted on stock software. Came here to see if someone else is having a problem. I created a post about it. I factory reset and it didn't work. Similar troubleshooting
Click to expand...
Click to collapse
I was able to (I think) figure this out. Not the "why", though I have a theory, but rather the solution: disable Play Protect.
Sent from my SM-N976U using Tapatalk
disturbd1 said:
I was able to (I think) figure this out. Not the "why", though I have a theory, but rather the solution: disable Play Protect.
Click to expand...
Click to collapse
I was thinking it was that, my Bluetooth or a corruption in the data. I'll try it it
---------- Post added at 11:02 PM ---------- Previous post was at 10:50 PM ----------
disturbd1 said:
I was able to (I think) figure this out. Not the "why", though I have a theory, but rather the solution: disable Play Protect.
Click to expand...
Click to collapse
I disabled the settings in the app store, cleared cache, restarted. Not working.
Xhyperion said:
I disabled the settings in the app store, cleared cache, restarted. Not working.
Click to expand...
Click to collapse
In Play Store, you disabled Play Protect specifically? Should look like this:
disturbd1 said:
In Play Store, you disabled Play Protect specifically? Should look like this:
Click to expand...
Click to collapse
That's what I did. Still not working.
Xhyperion said:
That's what I did. Still not working.
Click to expand...
Click to collapse
Drat. It seemed to have worked for me, because the play store was crashing again after I reset my phone, as soon as I'd reinstalled a few unsanctioned APKs.
disturbd1 said:
Drat. It seemed to have worked for me, because the play store was crashing again after I reset my phone, as soon as I'd reinstalled a few unsanctioned APKs.
Click to expand...
Click to collapse
I think it's the store. The most recent update to the store is when it broke
Are you using any overlay? Custom themes as the ones from Hex Installer, Synergy, Substratum lite
Xhyperion said:
I think it's the store. The most recent update to the store is when it broke
Click to expand...
Click to collapse
I am running the most recent store, and all is fine, something else must be the issue
I figured it out. It was a rogue app trying to auto update over wifi while I was on mobile data but the play store wouldn't let me see what app it was.
Good to see you found the cause, btw, which app caused the trouble? Just to be aware of it
Circling back to this. The issue has returned for me, and having already gone through the painstaking process of resetting my phone, and reinstalling everything, I have two theories but can really only test one of them reliably:
1. VPN - I use ExpressVPN, and I noticed that sometimes the Play Store crashes in a never ending fashion and sometimes I can go hours or more without it happening. This could be due to my VPN preventing some kind of connection, maybe? Despite the fact that the Play Store opens fine, and will even allow me to scan for updates and begin to apply them if I'm quick enough before it crashes. *I'm testing this theory now by trying different tunnels within ExpressVPN*
2. An application. Without divulging more than I care to, I definitely have apps that can't be found in the Play Store. They're plenty safe, but I could see there potentially being conflict there somehow in terms of Play Store maybe trying to reconcile them when it's compiling apps. This would be almost impossible to troubleshoot without uninstalling all non-Play Store apps, then reinstalling one by one, waiting several hours, then repeating the process until an app is installed that once again causes Play Store to crash.
Another update: among the items I've tried this morning, I can effectively eliminate the VPN theory that I previously posted. I discovered it didn't matter if I was connected to VPN or not. I also discovered that the YouTube Vanced application was likely the culprit, as once I unlinked and relinked my Google account within it, the Play Store doesn't seem to be constantly crashing. Time will tell, as I don't know if this actually fixed it, or if it's just coincidence. Something for others to check on, if they happen to use the YouTube vanced application.
One of the other things I did was to follow the instructions on the Google support page that outlines how to troubleshoot Play Store crashing. This included removing all updates to the Play Store, and allowing it to update itself again. So, I'm not sure if that had anything to do with the crashing ceasing either.

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