[Q] Note 4 Gallery Slow/Fail Refresh - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

[Q] Note 4 Gallery Failure to update
So, how often does the gallery ap, or whatever cache it uses updating for new files?
I download a picture, and it refuses to show up until after I restart the phone.
Ideas?

So. Anyone? Repro:
Download image from external source. Web or Dropbox.
go to gallery app. Notice download gallery is not updated.
have to restart to get it to show up.

Can anyone even repro this? Hello?

SD card speeds?
Hello,
I would start by formatting your SD card and putting your pics back on the SD card. If you dont have a class 10 SD card then the gallery can be a pain.
I use a Samsung 64gb Pro MicroSD and it simply flies. After the first boot up.. never noticed a single refresh. Must have cached all my hundreds of pics as I can
now freely flow though my entire library at full speed with zero redraws. Hope this helps.
PS. Best Buy has the nice 64gb Samsung EVO microSD card on sale for $30 right now. That should be perfect.

That has nothing to do with this. "Havent noticed a refresh". What?
Anyway, the issue is that the gallery is NOT refreshing when new things are written to the card outside of camera photos. So downloaded photos do not show up. It has nothing to do with the SD card.
Thanks.

Good Luck then. Seems you are alone on this. Warranty replace maybe? Factory reset?
posted via my Obsidian VZW Note 4

Do you have dropbox or picasa Web albums? I know on my phones , the gallery can become unusable because it wants to sync the 9000 pictures I have on drop box, another 6000 or so on picasa and a few thousand from favebook. I have my pictures set to auto upload, so they build up.
Anyway, the gallery automatically I'd set to sync those thumbnails, and the result is that my phone slows to a hault.
Turning off picasa and dropbox to sync in the gallery fixes it every time.

Nope he is not aloe. I have the same issue. And I bet you also have it.
Download a picture from dropbox to SD or externalSD, and try to find it in the gallery. You won't be able to find it because the gallery refresh is slow (or buggy). If you receive files over BT, or snap some pics, they will be instantly available in the gallery. But not downloaded or PC uploaded images.
My solution was to open the image in file exporer. Navigate to where you downloaded it, and open it 1x-2x, then it will show up in the gallery as well. Or another workaround is Quickpic.. It's quite a very awesome app that lets you show/hide different folders (which the default gallery LACKS), even password protect some. The only reason I use the built in gallery is because my display is set to auto adapt and it changes the display to AMODEL picture (but I might change the display to permanent AMOLED picture)..

Related

Pictures that have no option to delete on Evo

I have pictures that I deleted from my computer but somehow synced with my evo. They only show up in the second gallery application that comes stock on the phone. When highlighting both the whole album and individual pictures in the album there is no option to delete. All other albums have a picture of a folder except this album which has a sync icon. I reformatted my SD card and they were still there. I did a factory reset on the phone and they went away but came back. I put a new SD card in the phone and the pictures are still on the phone which leads me to believe they are saved on the internal memory of the phone. Has anyone experienced an issue similar to this? How do you access the phones internal memory? Any help would be awesome because I am so lost.
Sent from my Evo using XDA App

No image thumbnails when viewing pic folder on PC

Ever since I got my S3 a few weeks ago when I look at the DCIM photo folder I don't get a thumbnail image of my photos or videos. This makes it very difficult to pull photos from my phone to my computer because I can't see what the photo is till its copied to my desktop. Anyone have any idea why its doing this or a fix for it?
With Windows 7 the only way to see thumbnails is to use Kies or remove your SDCard and mount it directly (assuming you are saving images to your card). Even though the MTP protocol supports thumbnails, Microsoft's implementation of it in Win7 doesn't. Whats weird is that even with the custom rom I use *Frosty I'm not able to see the thumbnails but when I changed to Ktoonez Kernel I was able view thumbnails, no clue why.
Search broken again??
Removing your SDcard and inserting it into your PC is probably the simplest solution other than using Kies. But if you don't want to hassle with taking of your case (if you have one) then you could try connecting it as a camera instead of MTP. If that doesn't work, you could use your cloud service of choice and manually upload the photos and access the cloud from your PC. Just my 2 cents, sorry if it was too common sense.
Thanks for the tips. I guess I was just used to my NexusS not doing this so I thought something was wrong with my S3 when it wouldn't show any thumbnails when looking at my photo folders. I figured out the Kies thing last night by chance when I was seeing what that did but I don't want to load extra software on my work PC. I guess I'll stick with moving them from my picasa instant upload folder to my PC.

[Q] Gallery not showing my photo folders

I just got a Galaxy S3 Tmobile, and I used Kies to restore data, photos etc, from my S2, but the only photo folders shown are the new ones created by the phone( new taken by the camera, my new photo messages, etc), but, using Quickpic I can see all the photo folders that I restored, I tried resetting the phone, deleting the Gallery's cache data, forcing stop and restarting the phone, manually transfering the photos, and still, nothing is shown in Gallery, but, just the new folders. Somebody has a clue why this is happening?
Kochua said:
I just got a Galaxy S3 Tmobile, and I used Kies to restore data, photos etc, from my S2, but the only photo folders shown are the new ones created by the phone( new taken by the camera, my new photo messages, etc), but, using Quickpic I can see all the photo folders that I restored, I tried resetting the phone, deleting the Gallery's cache data, forcing stop and restarting the phone, manually transfering the photos, and still, nothing is shown in Gallery, but, just the new folders. Somebody has a clue why this is happening?
Click to expand...
Click to collapse
Check a file manager app. It's probably downloaded to a different SD card directory the gallery isn't scanning for.
I think it's sdcard/emulated/0 or something like that. New android versions changed sdcard directories to handle the ability to have multiple users on the phone.
When you find them use the file manager to move them over or connect the phone to USB so it's easier to see all the directories on the screen.
Sent from my SGH-T999 using Tapatalk 2
TomTcom said:
Check a file manager app. It's probably downloaded to a different SD card directory the gallery isn't scanning for.
I think it's sdcard/emulated/0 or something like that. New android versions changed sdcard directories to handle the ability to have multiple users on the phone.
When you find them use the file manager to move them over or connect the phone to USB so it's easier to see all the directories on the screen.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Sounds good, thanks for the advice, funny part of this is that the new pictures and the old ones are together in the DCIM folder, but, gallery only shows the new photos from that folder, is like something is telling to just show the phone own photos and messages.
After is usb plugged, there are 2 folders: Card and Phone, Phone shows DCIM, Picture folders in it, so I don't really see any other directories. I hope you guys understand what I am trying to explain.

Photos disappearing from SD card

Hi people.
I recently bought a 64gb MSD card from eBay, and I had set the photos to be storaged at the external storage. Besides that I'm running Android 6.01
The problem is, last night I attended a wedding where I shot some pictures, and during last night I could see in the gallery that when I started taking the pictures, the pictures in the gallery was in the beginning there, however, soon after the gallery would say the pictures format was unrecognizable (WTF?), and the pictures would go missing from the phone. I've tried using the storage handling, which is provided by android. And I'm not able to see the picture. I've tried downloading ASTRO, and get it to show the hidden files. No luck either. I've tried erasing the .nomedia file from the MSD, still nothing.
I've tried here, the morning after to take a new photo, and I can see it's supposed to be saved at storage/emulated/o/DCIM/100media, So I've gone there by the USB port on my desktop, and I still can't see the pictures. I've been through every bloody folder on the storage without any result (And yes, I've tried installing the HTC app for desktops )
If you people have any idea how to get a hold of the pictures (If they are still there?), it would greatly appreciated!
//Paaboel

Pictures keep disappearing

Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
I feel like I was having issues finding photos I downloaded from Google Drive as well.
Download Quick Pic from the store and see if you can find them through settings.
HTC10
Thank you for your advice. I downloaded it but unfortunately the pics are still missing. It's just so weird. I shared one via Skype before it disappeared. It still shows up in the Skype convo but nowhere else
Sent from my HTC 10 using XDA-Developers mobile app
Did you try a file Explorer?
HTC10
I did and still nothing. Only 5 pictures appear that I've taken with the camera on this phone and I've taken at least 20. The ones that have disappeared are from different times as well.
Sent from my HTC 10 using XDA-Developers mobile app
Where are you saving them to? The internal storage or external SD card? It shouldn't really matter I suppose but it might be a factor.
I save to the external card and haven't lost any.
To the external card. I tried changing it to internal to see if that made a difference but for some reason it won't let me change it
Sent from my HTC 10 using XDA-Developers mobile app
More pics keep disappearing. I don't understand it. Some stay on the phone and some don't
Sent from my HTC 10 using XDA-Developers mobile app
try formatting your SD card within the phone and see
IllusiaX said:
Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
Click to expand...
Click to collapse
As the person above me stated, reformat your sd card from within the phone and restart your device. Then change the photo save location to your sd card.
Sent from my HTC 10 using XDA-Developers mobile app
after you get your card formatted and working because it does seem like you have a faulty card or not formatted properly to save the photos, I would set up google photos to save them automatically, you have unlimited storage with it if you choose that setting. That way you will have have them backed up even when on the go and since its kinda the new htc 10 gallery no reason not to use it fully, will also remove the sync sign in the app on the corners of your photos
IllusiaX said:
Hi all! I love this forum and I would greatly appreciate any help you can give me.
I recently upgraded from the HTC one m8 to the HTC 10 and I noticed that sometimes when I take pictures they completely disappear. They're there for a short while then I can't find them again even when I connect the phone to my PC. I can't change the camera settings to store the pics on the device rather than the SD card. For some reason it won't let me change it. Also sometimes when I take a screenshot I get an error saying that it couldn't store it on the SD card because the app doesn't have permission or sometimes it says that there's no room on the SD card. Both are untrue.
I went to a comic convention today and took some good pics, I went to upload one to twitter but I think there was a network problem because nothing online was loading so I restarted my phone and then the pic (and the others I'd taken during that day) had disappeared. I took more pics and double checked they were in the gallery, which they were only to find they have gone missing now.
Is this a device issue or an Android issue? Any help would be great, I'd love to get these pics back.
Click to expand...
Click to collapse
Do you have an issue where you SD unmounts?? Try a different camera app to see if you can map the internal memory.
I've had the problem with the SD card ummounting, it's a pain but apparently something which a lot of people live with.
Try a different SD card, see if this persists, try with no SD card, see if it persists.
Clear data on the camera app within application manager.
Use a file manager and go to DCIM check all the folders within that folder and see if you can see the images you took.
So long as the little preview of the image showed a change within the camera app, the images should still be on there.
Hope this helps.
dynamikd said:
As the person above me stated, reformat your sd card from within the phone and restart your device. Then change the photo save location to your sd card.
Sent from my HTC 10 using XDA-Developers mobile app
Click to expand...
Click to collapse
The photos already save to the SD card. They've always saved to the SD card from the moment I bought it, put it in the phone and formatted it. I didn't even need to change anything in the camera settings. They're just automatically stored there. I could format it again but then if the photos are somehow hidden on the card then they'll get deleted.
dladz said:
Do you have an issue where you SD unmounts?? Try a different camera app to see if you can map the internal memory.
I've had the problem with the SD card ummounting, it's a pain but apparently something which a lot of people live with.
Try a different SD card, see if this persists, try with no SD card, see if it persists.
Clear data on the camera app within application manager.
Use a file manager and go to DCIM check all the folders within that folder and see if you can see the images you took.
So long as the little preview of the image showed a change within the camera app, the images should still be on there.
Hope this helps.
Click to expand...
Click to collapse
I tried different camera apps and they wouldn't let me choose anywhere but the SD card to save photos. I removed the SD card and the camera apps would'nt take pics. They kept insisting I insert an SD card. The camera app that came with the phone wouldn't even bring up the storage option. The other camera apps wouldn't let me choose anywhere else to save photos. They said cannot write here. I'll try another SD card when I have a chance to get one. The little preview showed at first in the photo gallery but the moment I selected it it wouldn't load then it refreshed and the image was gone.
It's just so odd that it's not all pics.
IllusiaX said:
I tried different camera apps and they wouldn't let me choose anywhere but the SD card to save photos. I removed the SD card and the camera apps would'nt take pics. They kept insisting I insert an SD card. The camera app that came with the phone wouldn't even bring up the storage option. The other camera apps wouldn't let me choose anywhere else to save photos. They said cannot write here. I'll try another SD card when I have a chance to get one. The little preview showed at first in the photo gallery but the moment I selected it it wouldn't load then it refreshed and the image was gone.
It's just so odd that it's not all pics.
Click to expand...
Click to collapse
And in file manager?
Also what rom are you running mate?
Any mods which alter installation locations? Are you on the correct firmware? What htc do you have US carrier? International?
It does sound odd, but I'm thinking fixable. Could it be a read / write issue? Has permissions been denied for the camera?
Check permissions within camera in app manager.
dladz said:
And in file manager?
Also what rom are you running mate?
Any mods which alter installation locations? Are you on the correct firmware? What htc do you have US carrier? International?
It does sound odd, but I'm thinking fixable. Could it be a read / write issue? Has permissions been denied for the camera?
Check permissions within camera in app manager.
Click to expand...
Click to collapse
Once they've disappeared from the photo gallery they also disappear from the file manager.
It's the stock rom that came with the phone. I haven't modified it like that in any way.
It's O2 carrier in the UK.
As far as I know it's the correct firmware.
The only time there is ever an issue with the camera is when occasionally it tells me it can't save the image due to insufficient storage (which is untrue because there's plenty of storage) the same happens for screen shots sometimes but a restart of the phone fixes this on both occasions.
IllusiaX said:
Once they've disappeared from the photo gallery they also disappear from the file manager.
It's the stock rom that came with the phone. I haven't modified it like that in any way.
It's O2 carrier in the UK.
As far as I know it's the correct firmware.
The only time there is ever an issue with the camera is when occasionally it tells me it can't save the image due to insufficient storage (which is untrue because there's plenty of storage) the same happens for screen shots sometimes but a restart of the phone fixes this on both occasions.
Click to expand...
Click to collapse
If it's stock then you're on the correct firmware, have you tried factory wiping the device??
If you have then it could be a faulty phone as this does sound pretty unique, i've never heard of it before.
dladz said:
If it's stock then you're on the correct firmware, have you tried factory wiping the device??
If you have then it could be a faulty phone as this does sound pretty unique, i've never heard of it before.
Click to expand...
Click to collapse
I haven't tried a factory wipe yet. Was hoping to exhaust all other options first just in case the lost photos are recoverable some how. But if that's my only option left I might just contact HTC about it.
You could be having an SD card issue. My SD card has been replaced and formatted more than once. My pix disappear, and my music disappears. I use a ringtone from my music folder and my phone keeps un-mounting my sd as if it's not in the phone. I know when it happens because my notification and ringtones change.
Sent from my HTC6545LVW using XDA-Developers mobile app
Ok so I tried getting in touch with HTC but they didn't respond to my email. I logged onto a live chat with them but I got disconnected because they finish at 6pm.
Then I decided to just format the SD card. I figured if I haven't been able to recover those lost pictures by now, I never will be. Besides the phone was getting worse. I could no longer take pics through Instagram and an HTC software update wouldn't download because apparently my phone storage was "read only" which isn't true.
Any way I formatted the SD card twice and set it only for storage not for installing apps and the phone seems to work fine now. I can actually select phone storage in the camera app now where before it wasn't an option. I also no longer get errors when saving screenshots. The whole thing was so weird I'm just glad it seems to be ok now.
Thanks for all your help and advice.

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