BB Forcing Geek Squad Protection? - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

I pre-ordered my Note 4 from Best Buy and am waiting like many people. I was reading a couple forums both here and elsewhere and these seems to be some confusion regarding Geek Squad Protection. With a preorder are you required to purchase two years of Geek Squad Protection? I have seen both yes and no answers. It does not say anything on my preorder receipt or the emails I received.

Nope

I got mine from BestBuy and they never even mentioned anything about it.
Sent from my SM-N910P using XDA Free mobile app

bpditty said:
I pre-ordered my Note 4 from Best Buy and am waiting like many people. I was reading a couple forums both here and elsewhere and these seems to be some confusion regarding Geek Squad Protection. With a preorder are you required to purchase two years of Geek Squad Protection? I have seen both yes and no answers. It does not say anything on my preorder receipt or the emails I received.
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When I ordered mine here at the local BB (Ann Arundel, Maryland) on the 19th, they offered it to me, but I declined it. Picked up my phone yesterday without any GS protection.

Related

Skinomi screen protectors

Skinomi has their Galaxy Nexus screen protectors and adhesive back protectors up on amazon. I ordered one last night and If it's anything like the one my mom bought for her Blackberry I'll be happy... once I get the damn thing on anyway. I'm really hoping I can get an OtterBox for it though.
How the going to a back protector for that textured back?
I voided my warranty and your nexus.
Thanks for the tip, just picked one up!
they do have a coupon out I think it is- skinomi25 thats 25% off
tnx, Skinomi is new of me, i jest order 2 units and hope that the screen quality will be fine.
Well, It still isn't here... I placed my order on the 24th and the USPS tracking website has said "electronic shipping info received" since the 31st. I have contacted the seller and am waiting to hear back.
has anyone who ordered one of these received them yet i received my tracking number a week ago and the never actually shipped
I emailed skinomi..they just received their actual stock today..
Sent from my Galaxy Nexus using xda premium
aly19 said:
I emailed skinomi..they just received their actual stock today..
Sent from my Galaxy Nexus using xda premium
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sigh I hope so...
this reminds me of when I ordered Notion Ink screen protectors. They sent people tracking numbers and everything.. then 2 weeks down the road, we all found out that they didnt even have any stock and there were delays. They didn't even bother informing their customers.
It was a disaster
Sounds like handtec. Im wondering where my skinomi is also. My window for receive date was 11/22-11/28 and i ordered around the 16 th or so. Im gonna cancel and not buy from them again. Lame.
Sent from my samsung gt i9250 which is in the wrong country.
I'm still waiting on my skinomi skin from Amazon. Ordered on the 9th and it was supposed to be delivered by the 22nd. On the 24th I emailed the seller to find out it was a pre-order item and they would get them out as soon as possible.
Perhaps they should have listed it as pre-order on the Amazon page.
SphericalPuma said:
I'm still waiting on my skinomi skin from Amazon. Ordered on the 9th and it was supposed to be delivered by the 22nd. On the 24th I emailed the seller to find out it was a pre-order item and they would get them out as soon as possible.
Perhaps they should have listed it as pre-order on the Amazon page.
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No ****. Because it wasnt listed as pre order. Ill give em til my nexus gets here to report to amazon.
Sent from my samsung gt i9250 which is in the wrong country.
Odd. I ordered on Amazon as well but received a shipping notice shortly after, however the tracking is basically empty for it. This happen to you guys as well?
Brandon3003 said:
Odd. I ordered on Amazon as well but received a shipping notice shortly after, however the tracking is basically empty for it. This happen to you guys as well?
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yea.. thats skinomi's style.. god damnit, I can't believe theyre doing this for another product launch again -_-
Just wait till you try to do a replacement with them for their lifetime warranty guarantee. I had to make a claim for my skinomi on my Motorola Xoom a while back and they asked me to fill out a form and FAX it to them along with my receipt. I asked if I could use email instead and they told me no. So they said out of kindness they would send me a replacement without me faxing them the form and proof of purchase. The replacement arrived in about 4 weeks during which I continuously asked them to update me with tracking which was never given to me. I will never again order anything from that company even though the skins are actually good quality.
konman795 said:
Just wait till you try to do a replacement with them for their lifetime warranty guarantee. I had to make a claim for my skinomi on my Motorola Xoom a while back and they asked me to fill out a form and FAX it to them along with my receipt. I asked if I could use email instead and they told me no. So they said out of kindness they would send me a replacement without me faxing them the form and proof of purchase. The replacement arrived in about 4 weeks during which I continuously asked them to update me with tracking which was never given to me. I will never again order anything from that company even though the skins are actually good quality.
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damn
well, I emailed them the other day... still no response, here's hoping for something good...
In the meantime, I went ahead and ordered ZAGG :S
Brandon3003 said:
Odd. I ordered on Amazon as well but received a shipping notice shortly after, however the tracking is basically empty for it. This happen to you guys as well?
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"Your package is currently not eligible for Text Trace. Only Amazon fulfilled packages are currently eligible." this?
JohnnyTrue said:
"Your package is currently not eligible for Text Trace. Only Amazon fulfilled packages are currently eligible." this?
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Nope, this: "We're sorry. We are unable to retrieve tracking information for this shipment at this time."
The tracking number basically doesn't exist.
Just got this email back from Skinomi, I thought I would share...
according to them, they actually shipped my skin. last time I confronted them about this kind of situation (with the NotionInk protectors), they readily admitted they didn't ship it or had any in stock. So, I have no reason not to believe them...... I hope?
Hello,
Please be assured we do have this item in stock and your item is well on its way. We must advise though that it normally it may take about 1-2 weeks from the time your package ships for international items to arrive. Unfortunately it usually is not possible to track international items. However 99% of the time our international customers receive their packages during that 1-2 week. Usually most orders actually arrive sooner.
Please check with your local customs/post office for any information about your package. Your tracking ID is your customs ID. If you do not receive your package within 2 and a half weeks please let us know
Thank you
****Expect possible shipping delays due to the holiday season right around the corner. We apperciate your patience and understanding, and wish you very happy holidays!****
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I ordered mine from their website, said was shipped on the 26th. Four days later, never got the package (I live an hour away from their warehouse). Contacted them, they said 'lost in shipment with USPS' and they'll ship another one, hopefully its true :/

Deal: Galaxy Nexus (GSM) $529.99 @ Newegg

Received this in my inbox,
http://www.newegg.com/Product/Produ...1612-Index-_-NoContractPhones-_-75176322-L07B
PROMO CODE: EMCNGJD47 (-$50)
Discounted prices and/or promo codes are valid till 03/22/2012
$579.99 - $529.99
Warranty:
NO Manufacture warranty
Return for refund within: 30 days
Return for replacement within: 90 days
90 day warranty provided by Brainstorm
Service Phone: 1-626-330-0636
Support Email: [email protected]
Operation Hour: 9:30 am – 5:30 pm (Mon-Fri)
Click to expand...
Click to collapse
A better deal than dailysteals and that deal expired I believe. If you ordered a Galaxy Nexus from Newegg less than a week ago, you can try talking to customer service and see if they will drop the price to match with the coupon. In the past, they've done price matches if they changed the price within a week or so of your purchase.
Awesome deal.
Too bad it doesn't work on the white.
I hope this stays through the weekend
It's awesome, i have been waiting for such a deal somewhere
thank you so much.
That's not bad. I bought mine from a guy who had his brand new on ebay for 630! But he was local here in san diego and no one was bidding on it so i messaged him and told him id give him $500 cash. I got it
Sent from my Galaxy Nexus using XDA
navymoss35 said:
That's not bad. I bought mine from a guy who had his brand new on ebay for 630! But he was local here in san diego and no one was bidding on it so i messaged him and told him id give him $500 cash. I got it
Sent from my Galaxy Nexus using XDA
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What is your name by chance?? I think you were the one texting me trying to buy mine
Good deal for those that missed out.
I hate depreciation of products I already own
Judging from some reviews, it looks like the phone itself has been opened before by the distribution company.
Hmm...
mrnotwo said:
I hate depreciation of products I already own
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Welcome to technology—the epitome of planned obsolescence.
Frys electronics sells them in store and they price match with amazon and newegg
Sent from my Apple Mac 2 in 1983
chlehqls said:
Judging from some reviews, it looks like the phone itself has been opened before by the distribution company.
Hmm...
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From the i9100 I ordered from them, they put the business card of their warranty company in there. When I bought the Nexus this past week, I ordered from Amazon and got square trade instead. I did not have a good experience with NewEgg on the i9100 purchase.
Sent from my SAMSUNG Galaxy Note
XAviierG said:
What is your name by chance?? I think you were the one texting me trying to buy mine
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Will
Sent from my Galaxy Nexus using XDA
When some of you receive your phones from newegg can you please update this post with your results of the phone, condtlition, etc? I'm looking to possibly get one to try out on prepaid plans. Thanks in advance.
Sent from my Galaxy Nexus using Tapatalk
navymoss35 said:
Will
Sent from my Galaxy Nexus using XDA
Click to expand...
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Do you live in Sacramento?
Sent from my Galaxy Nexus using Tapatalk
spencer88 said:
When some of you receive your phones from newegg can you please update this post with your results of the phone, condtlition, etc? I'm looking to possibly get one to try out on prepaid plans. Thanks in advance.
Sent from my Galaxy Nexus using Tapatalk
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Newegg is very reputable when it comes to good packaging in a well manner. The promo code is LIMITED and will not always be there. I would say just buy it, if you have a problem with it.. you can contact their customer support which is excellent.
zephiK said:
Newegg is very reputable when it comes to good packaging in a well manner. The promo code is LIMITED and will not always be there. I would say just buy it, if you have a problem with it.. you can contact their customer support which is excellent.
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Oh I know about new egg. I use them exclusively for my computer business. I just read the reviews where they were opened and had been turned on before. That's all.
Sent from my Galaxy Nexus using Tapatalk
spencer88 said:
Oh I know about new egg. I use them exclusively for my computer business. I just read the reviews where they were opened and had been turned on before. That's all.
Sent from my Galaxy Nexus using Tapatalk
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Well considering 98%+ of the feedback are generally positive. I wouldn't worry too much about it. As long as there are no physical damage on the phone and the seal is on the screen, it doesn't matter.. just do a factory reset. That's just my own opinion but for some people this can be the deal breaker because a welcome screen wasn't displayed
Do not buy from newegg. I bought mine from them in dec. with extended warranty. Phone broke in feb. The phone was covered by neweggs 90 day warranty so i had to send it to brainstorm co. for repair.Brainstorm is where newegg gets their phones from. Called brianstorm 2 weeks after i sent the phone they told me it would be about 2 more weeks. Called newegg to see what they could do for me, they told me there was nothhing they could do because they dont have control of another company. So today i called brainstorm 25 days since i sent the phone to them, they had no clue when phone would be ready I asked to speak with manager was told there was none. Called newegg again they told me i should tell brainstorm to send me my phone back without repair so i could send it to extended warranty co for repair. What the heck is that! Anyway sorry for the rant but i will never buy from newegg again. Buy from Amazon.
androidmut said:
Do not buy from newegg. I bought mine from them in dec. with extended warranty. Phone broke in feb. The phone was covered by neweggs 90 day warranty so i had to send it to brainstorm co. for repair.Brainstorm is where newegg gets their phones from. Called brianstorm 2 weeks after i sent the phone they told me it would be about 2 more weeks. Called newegg to see what they could do for me, they told me there was nothhing they could do because they dont have control of another company. So today i called brainstorm 25 days since i sent the phone to them, they had no clue when phone would be ready I asked to speak with manager was told there was none. Called newegg again they told me i should tell brainstorm to send me my phone back without repair so i could send it to extended warranty co for repair. What the heck is that! Anyway sorry for the rant but i will never buy from newegg again. Buy from Amazon.
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Really? lol. You're kidding about NOT buying from Newegg because of this? Newegg is a excellent company when it comes to buying from their website and they're recognized for their fast shipping and great customer service.
Buying a phone from Amazon will bring you in the same situation. The best way to get a Galaxy Nexus (GSM) is to get it through Negri or Expansys.
Nice first post... and you never mentioned how your phone "broke"
id10terrordfw said:
From the i9100 I ordered from them, they put the business card of their warranty company in there. When I bought the Nexus this past week, I ordered from Amazon and got square trade instead. I did not have a good experience with NewEgg on the i9100 purchase.
Sent from my SAMSUNG Galaxy Note
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What did you send square trade to prove the phone is new? I want their warranty but wonder how it will work.
Sent from my SAMSUNG-SGH-I777 using Tapatalk

UK Release Date

Anyone got any info on that?
Kahun said:
Anyone got any info on that?
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Wouldn't mind knowing myself, took a punt on the LG Watch R at the weekend, which is nice but would prefer the Zen. I have it preordered at Expansys at the moment, got in while they were taking orders rather than just the register interest page they have up now.
I had some interest in LG G Watch R because of the circular display but I think the watch is a bit too chunky. Will have a look at expansys
Kahun said:
I had some interest in LG G Watch R because of the circular display but I think the watch is a bit too chunky. Will have a look at expansys
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I'm currently using the LG Watch R and had the same thoughts as you, but it's not as bad as I imagined it would be. However I still have my preorder with Expansys and will decide on which one I want to keep once it arrives. Hopefully soon!
Hi all,
I pre ordered mine here: http://www.expansys.fr/asus-zenwatch-eu-265396/
Please note I'm from France.
Anyone got any news with UK release? Hopefully comes before Christmas so I can get myself a Christmas present
Noticed this morning that Simply Electronics list this on their site for £184.95. Also that they've got 5 in stock and make no mention of it being imported. Considering a UK launch date or price hasn't been announced (that I know of) I'd be very sceptical.
UPDATE: A glance at some Google Shopping reviews suggests they might not be on the level.
they are based in HK and have some very dodgy reviews - actually rang them this morning asking whether it is uk stock and this wasn't clearly answered. I then asked about customs duty and they just said its an all inclusive price - bollox. Expect duty and RM charges on top....
I actually remember I nearly bought a camera off this lot a couple of years back but they aren't exactly truthful about location of item or taxes etc - means you'll pay customs and it'll be regarded as a grey import without warranty.
I think its sad that ASUS are dragging their feet on this. I've looked at big daddy in the US but again with their $40 fee and customs, its getting expensive!
Need an american friend to buy and send as a gift!
Anyone heard anything more on the UK release?
Avoid Simply B'S they are HK based
Sent from my SM-G900F using XDA Free mobile app
I decided to try se after I discussed at length where the watch was coming from (uk or abroad) , the warranty, etc. I was told it's coming from the UK. Has a UK se warranty. Ordered last week and the amount of bull I've been fed since is unreal. Been told due to amount of orders they should be able to post it by mid December! Even though they originally said 10 days..... I queried why it should even take 10 days?! They are full of sh.....
If and when it arrives, if it's not a UK warranty, I will charge it back through my credit card as I will have been mis sold the item according to trading standards. Mmm I will then follow up with trading standards and ensure they are put out of business based on their mis-sellibg practices... At least in the uk/as a UK seller.
Anyway, still no UK date grrr
Cessquill said:
Noticed this morning that Simply Electronics list this on their site for £184.95. Also that they've got 5 in stock and make no mention of it being imported. Considering a UK launch date or price hasn't been announced (that I know of) I'd be very sceptical.
UPDATE: A glance at some Google Shopping reviews suggests they might not be on the level.
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Click to collapse
Don't order from Simply Electronics. The product they have is not certified anywhere and is dodgy. They quote low prices to draw people in and you very stung after. I got taken in by the cheap price if a macbook air but it wasn't European certified or certified by America FFC. They're customer services is rubbish and they don't reply and when they do they try to get you to keep the product at a reduced cost. I had to complain through PayPal and eventually got all my money back. Lesson learnt. They are based in HK but have warehouses in UK and Europe. If you ever do order then be wary as they're not that easy in returning and will try to get away with charges to deduct from the amount you paid on receipt of a return. I would suggest you all keep away like you would with the plague!! All the reviews online are rubbish and are made up to make them look good.
Sent from my A0001 using XDA Free mobile app
Expansys have changed from a "keep me notified" page to a pre-order page. I don't know whether that's due to a site relaunch (can't recall whether I've seen that design before), or whether it's changing.
BTW, for a while now, I haven't seen Simply listed on the Google Shopping page when searching for the Zenwatch.
Cessquill said:
Expansys have changed from a "keep me notified" page to a pre-order page. I don't know whether that's due to a site relaunch (can't recall whether I've seen that design before), or whether it's changing.
BTW, for a while now, I haven't seen Simply listed on the Google Shopping page when searching for the Zenwatch.
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I pre ordered back in October but nothing since then obviously. Dunno if I should pre order again! Had a price when I first did it. £159.98 is the price that was given.
Just looked on simply be and it's on their site for pre order just under £200 - site has changed a lot since I made that horrible mistake of ordering from them a while ago.
Sent from my A0001 using XDA Free mobile app
leedsnyc said:
I pre ordered back in October but nothing since then obviously. Dunno if I should pre order again! Had a price when I first did it. £159.98 is the price that was given.
Just looked on simply be and it's on their site for pre order just under £200 - site has changed a lot since I made that horrible mistake of ordering from them a while ago.
Sent from my A0001 using XDA Free mobile app
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I have a zenwatch in my possession in the UK. It was ordered from the US via Big Apple Buddy. I ordered it on Friday 5th December at around 2100, paid by PayPal and had it - with shipping & tracking information and regular updates - delivered by FedEx by 1030 on Monday 8th December.
The total cost was around $285, including service charges, but felt this was still pretty good value in the realm of early adoption, given the interminable wait for the damn thing to reach the UK.
I can vouch for the fact that Big Apple Buddy are entirely safe and reputable.
And the watch? Well worth it, especially with 5.01 sideloaded.
I looked at them^ but they came back much more expensive than this!
I've just ordered a Gear VR from Samsung US using .comGateway - very reasonable $20 plus postage.
bonerp said:
I looked at them^ but they came back much more expensive than this!
I've just ordered a Gear VR from Samsung US using .comGateway - very reasonable $20 plus postage.
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How much was the postage if you don't mind me asking? Also has anyone found anything like this that has Google play store as a retailer?
Sent from my A0001 using XDA Free mobile app
bonerp said:
I looked at them^ but they came back much more expensive than this!
I've just ordered a Gear VR from Samsung US using .comGateway - very reasonable $20 plus postage.
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I'm surprised. How much was the quote for? May be Xmas demand related I suppose.
leedsnyc said:
How much was the postage if you don't mind me asking? Also has anyone found anything like this that has Google play store as a retailer?
Sent from my A0001 using XDA Free mobile app
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$50. I got them to pay for it too as wanted a us billing address.
Given up on simply electronics. Never before have i dealt with such an appalling company.
Dropped big Apple buddy another line. Doesn't look like the watch will be released anytime soon here!
---------- Post added at 10:10 AM ---------- Previous post was at 10:04 AM ----------
scrap that! Its in the uk next week!
http://www.pocket-lint.com/news/132...the-uk-from-23-december-for-android-wear-fans

HTC IceView case not available

I ordered the IceView case directly from the HTC web site along with my phone. Both items were listed on the order. I received my phone on Friday but the case was not included.
I talked to HTC customer service and they didn't know much. They said they do not have any IceView cases and they don't know when they will be getting them. I tried to speak with a manager but didn't really get anywhere (a "manager" called me back but I think it was just a normal rep pretending). Nobody was able to offer a solution and nobody could offer me any compensation. I tried a message on twitter but that also got no reply. The "manager" is supposed to call me back on Monday but I'm not holding out much hope.
Anyone else in the same boat? Has anyone been able to get more info about when the cases will be shipping?
I ordered my case on May 2, no email or tracking number as of yet. I sent them an email regarding the case with no reply yet.
It seems nobody knows when the case is coming out, including retailers, as places like Amazon UK haven't set even an estimated release date yet.
Amazon were supposed to deliver mine on 4 may but then notified me that they haven't foundb any stock yet.
Not Amazon's fault of course
Strangely it's still listed as "in stock" on the htc store.
arsnlfan said:
Strangely it's still listed as "in stock" on the htc store.
Click to expand...
Click to collapse
Yes so are USB c cables (u like the 3.0.charger). I just gave up and cancelled my order after a week of waiting for an in-stock item to ship.
Just wait until other vendors have the cases etc because at this point I can't even imagine having to rma something.
Sent from my HTC6545LVW using Tapatalk
I'm gonna have to order a cheapo case from Handheld Items until this Ice View arrives, I am freaking out about dropping this damned thing!
No way will I spend $50 on this case (I have been testing a device which was supplied with the case.) It's not quite as nice as the Dotview Ice cases were (although it is also not as prone to tearing at the seam....although my test case *has* torn at the seam). I'll wait until I can grab one <$20....but mostly will continue to keep my 10 in a clear TPU case, like the Fosmon or the Spigen.
Looks like the gave all the IceView inventory to T-Mobile to give away with the purchase of a new phone. That sucks that HTC isn't honoring paying orders placed a month ago but T-Mobile people will be swimming in them in a week (May 18th).
FreydNot said:
Looks like the gave all the IceView inventory to T-Mobile to give away with the purchase of a new phone. That sucks that HTC isn't honoring paying orders placed a month ago but T-Mobile people will be swimming in them in a week (May 18th).
Click to expand...
Click to collapse
Nope, no cases at TMo in a week: "Redemption req’d by 6/20/16 at htc10offer.htcpromotions.com. Limit 1/customer; 2/household; allow 10 weeks."
Still a chance it is our free item haha
Sent from my HTC 10 using Tapatalk
for people who ordered in Poland with carrier or not,you can ask your free ICE VIEW at
http://www.htcpolska.pl/
So where are these bad boys?
methodz said:
So where are these bad boys?
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T-Mobile had a deal for a free Ice Case and a free second quick charger if you purchased on launch day or day 2...they didn't say that I wouldn't get these free extras in store and I had to fill out some online form before 5/20 (it launched on 5/18 for T-Mobile) after I finished, they said it could take like 8 weeks but SHOULD be about a month. They waited to tell me that part until after I initialled the last page!
My ice view is coming from the US. Sick of the stock issues and found a seller not charging 100's for the damned thing lolol
I ordered mine direct from Verizon last Thursday, received it Friday. Ended up shipping it back on Monday. NOT worth the money IMHO. Cover doesn't close all the way even without a screen protector, and I found the interactions to be very unresponsive.
halfrican.ak said:
I ordered mine direct from Verizon last Thursday, received it Friday. Ended up shipping it back on Monday. NOT worth the money IMHO. Cover doesn't close all the way even without a screen protector, and I found the interactions to be very unresponsive.
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Click to collapse
That's quite a shame considering their dot view was amazing and worked flawlessly. Perhaps it was defective?
Sent from my HTC6545LVW using Tapatalk
Mine will be here tomorrow apparently (kudos to the eBay vendor if it does! Three days is super last from the US to UK ). I will let people know my initial findings.
I just preordered from HTC for 29.95. They're having a Memorial Day Sale (40% off).
Transmissum est uti Tapatalk ab Xperia Z-IV tabula meo
4onu said:
for people who ordered in Poland with carrier or not,you can ask your free ICE VIEW at
http://www.htcpolska.pl/
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Click to collapse
I ordered mine through Verizon in the US and just registered my 10 on the poland htc site. They said after verification of my IMEI, they're going to send my Ice view after the 1st of June. Who knows if it will work since I'm in the US.

Galaxy Note 7 Insurance - Which is best?

I'm on AT&T here in the United States and I have purchased the Unlocked Galaxy Note 7 Dual Sim International Version (HERE)
The seller stated that it has a 1-Year Samsung Warranty, as all Samsung devices should have. But, being how expensive this phone is and how the gorilla glass 5 is apparently a scratch magnet, I was considering purchasing not only a case, but a protection plan. Who has experience with 3rd party insurance and protection plans? Any recommendations or experience?
I only know of the following:
SamsungProtectionPlus (only if I purchase from a Samsung authorized retailer)
SquareTrade
Mobile Rhino
Though I've never personally used them, I've never heard bad things about Square Trade. I have several customers that have needed to use Square Trade and have always given positive feedback on them
Sent from my SM-N930T using Tapatalk
Check this one:
https://upsie.com/smartphone-warranty/
I would go Square Trade too. I've never used them for claims but never felt like I would have an issue if I needed them. I did add this phone to my carrier insurance which is more expensive deductible wise but also covers loss and theft. Perhaps ATT has something similar?
Sent from my SM-N930P using Tapatalk
I had Square trade for the note 4. When it was water damaged they told my they could only send it of to be fixed as they did not have any replacements. If it couldn't be fixed they would pay their determined amount. Not too bad overall but you could end up waiting a week or longer. Customer service is little hard to understand at times.
It took about 2 weeks to resolve my daughters claim.
That plan was 6.00 per mo with a 75.00 deductible
Also they DO NOT cover theft or loss
-BoneZ- said:
Check this one:
https://upsie.com/smartphone-warranty/
Click to expand...
Click to collapse
I just emailed their customer service and they told me that they do NOT cover international phones. I really loved their prices and philosophy on warranty service.
Try www.worthavegroup.com They are an independent insurance company, not one of the big guys, but I know they cover smart phones. They are big in the institutional world. They are the only ones we are allowed to use to cover our kids school assigned technology. (My kid has an iPad given to her by the school and if she breaks it we owe the school $600) It has a $0 deductible on the ipad, but the smartphones have a $50 deductible. Not too bad.
Several of the kids have shattered screens, and there have been no complaints that I have heard.
DuffmasterFresh said:
I just emailed their customer service and they told me that they do NOT cover international phones. I really loved their prices and philosophy on warranty service.
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Click to collapse
That was my dilemma. No insurer's want to cover international phone especially if they don't have manufacturers warranty. Even upsie said the same thing. Samsung won't honor your international warranty if your not in the country of origin of the phone. Order from B & H photo as they allow you to buy square trade at time of purchase
Sent from my Nexus 6P using Tapatalk
I had Liberty Mutual for my renter's and now Homeowner policy. They have a Computer Endorsement add on for $19 a year with a $50 deductible I believe. I've had to use it twice and my yearly rates didn't increase.
naruto.ninjakid said:
That was my dilemma. No insurer's want to cover international phone especially if they don't have manufacturers warranty. Even upsie said the same thing. Samsung won't honor your international warranty if your not in the country of origin of the phone. Order from B & H photo as they allow you to buy square trade at time of purchase.
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I was going to order from B&H but they don't have the DUOS dual sim version of the phone, so I had to order from the ebay link in my original post. The seller stated on the ebay posting that their phones do come with a 1-year Samsung Warranty, but they did not specify how to actually use that warranty.
DuffmasterFresh said:
I was going to order from B&H but they don't have the DUOS dual sim version of the phone, so I had to order from the ebay link in my original post. The seller stated on the ebay posting that their phones do come with a 1-year Samsung Warranty, but they did not specify how to actually use that warranty.
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Lol I was watching that listing. I think the seller is lying. I emailed them about the warranty specifics and how would Samsung honor it and they said they would get back to me with clarification. No reply for days. I emailed them again and they said there looking into it. I wouldn't be surprised if they try to warranty the device themselves. I just need the peace of mind so I'm going with B&H since they may be. More inclined to help me later since there an actual organization. Maybe they will get Duos model later not sure.
Sent from my Nexus 6P using Tapatalk
For anyone planning on using Squaretrade, this is the reply I received from them:
"Thank you for choosing SquareTrade.
We offer warranties on phones that are either carrier insured or comes along with a one year manufacturer warranty. With regrets, I would like to inform you that we would not be able to cover a phone that does not consist of a US manufacturer warranty."
DuffmasterFresh said:
I'm on AT&T here in the United States and I have purchased the Unlocked Galaxy Note 7 Dual Sim International Version (HERE)
The seller stated that it has a 1-Year Samsung Warranty, as all Samsung devices should have. But, being how expensive this phone is and how the gorilla glass 5 is apparently a scratch magnet, I was considering purchasing not only a case, but a protection plan. Who has experience with 3rd party insurance and protection plans? Any recommendations or experience?
I only know of the following:
SamsungProtectionPlus (only if I purchase from a Samsung authorized retailer)
SquareTrade
Mobile Rhino
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Protection Plus, through the phone app.
ProtectCell Mobile Protection from Fortegra.....I believe is only for USAA Members. I lost my S7 edge pay the $150 deductible and got my replacement phone in 2 business day.
jojorios said:
For anyone planning on using Squaretrade, this is the reply I received from them:
"Thank you for choosing SquareTrade.
We offer warranties on phones that are either carrier insured or comes along with a one year manufacturer warranty. With regrets, I would like to inform you that we would not be able to cover a phone that does not consist of a US manufacturer warranty."
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Click to collapse
Go through B & H and you can get squaretrade
Sent from my Nexus 6P using Tapatalk
naruto.ninjakid said:
Lol I was watching that listing. I think the seller is lying. I emailed them about the warranty specifics and how would Samsung honor it and they said they would get back to me with clarification. No reply for days. I emailed them again and they said there looking into it. I wouldn't be surprised if they try to warranty the device themselves. I just need the peace of mind so I'm going with B&H since they may be. More inclined to help me later since there an actual organization. Maybe they will get Duos model later not sure.
Sent from my Nexus 6P using Tapatalk
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Click to collapse
They have so many positive reviews that I risked it and trusted them. They said I would get it by Friday and it turns out I won't have it until Monday. It's shipping from Singapore, so maybe they want us to ship the phone back to Singapore and then they would warranty it? I'm interested in that. It seems to me like the international version of the phone cannot be warrantied at all.
jojorios said:
For anyone planning on using Squaretrade, this is the reply I received from them:
"Thank you for choosing SquareTrade.
We offer warranties on phones that are either carrier insured or comes along with a one year manufacturer warranty. With regrets, I would like to inform you that we would not be able to cover a phone that does not consist of a US manufacturer warranty."
Click to expand...
Click to collapse
Well damn... so it looks like we may not be able to get the International version of the phone warrantied. :/
naruto.ninjakid said:
Go through B & H and you can get squaretrade
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
When I asked about this I had specifically asked them about buying it through b&h since they were offering square trade with the purchase.
Sent from my SAMSUNG-SM-N915A using Tapatalk
Guys I was worried just like you. When you click add to cart on B & H it gives you the option for 1 or 2 years of squaretrade.
Here is the reply I got from squaretrade.
" Thank you for considering SquaeTrade.*
SquareTrade does cover cell phones purchased brand new as long as the warranty is purchased within 30 days of the phone's purchase date. You can also switch to SquareTrade if the phone is insured through the carrier's insurance at the time you purchase our plan. Having said that, B&H is one of our resellers. If you are planning on purchasing the phone through them, it is highly recommended you buy the SquareTrade plan through them as well.*
You can simply request one of the representatives there to assist you with locating the best plan for the phone and they will be able to do so.*
If you have any more questions, please feel free to reply to this email. Otherwise you can also visitsquaretrade.com/help.
Thank you,
Ally
SquareTrade Care Specialist "
So we should be safe I hope.
DuffmasterFresh said:
They have so many positive reviews that I risked it and trusted them. They said I would get it by Friday and it turns out I won't have it until Monday. It's shipping from Singapore, so maybe they want us to ship the phone back to Singapore and then they would warranty it? I'm interested in that. It seems to me like the international version of the phone cannot be warrantied at all.
Click to expand...
Click to collapse
DuffmasterFresh said:
Well damn... so it looks like we may not be able to get the International version of the phone warrantied. :/
Click to expand...
Click to collapse
jojorios said:
When I asked about this I had specifically asked them about buying it through b&h since they were offering square trade with the purchase.
Sent from my SAMSUNG-SM-N915A using Tapatalk
Click to expand...
Click to collapse
Sent from my Nexus 6P using Tapatalk
They are kind of contradicting themselves. Because Samsung won't warranty a phone bought out of country. I wonder if they are assuming that B&H as a reseller always has phones that have manufacturer warranty.
Sent from my SAMSUNG-SM-N915A using Tapatalk

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