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Hi all, troubleshooting time again.
My delightful Galaxy Note II is randomly pausing music playback. I've read most/all of the threads about this on various devices but have run out of troubleshooting ideas. I thought I'd ask the community before I think about returning the handset for repair.
Basics first:
*Galaxy Note II 7100 UK BTU running latest official firmware (4.1.1)
*NOT rooted, modded or otherwise interfered with
Troubleshooting tried so far:
*Playback pauses using stock player regardless of whether I'm streaming or playing local files. I've also tried playing files from local and external storage so I don't think it's an SD Card problem.
*Playback pauses regardless of whether the handset is connected to headset, bluetooth or just sat on the side so I don't think it's an accessory problem
*Playback doesn't stop at any specific point or interval so I don't think it's a problem with the files.
*I recently hard-reset the device and the problem persists. I have a minimal amount of software installed and certainly nothing I can think of that would interfere with playback. The only sound app installed other than Google music and Samsung music is Deezer - oddly enough though I don't get pausing with Deezer and I'm currently testing Samsung music player...
Anyway. That's all I can think of for now. Any help would be appreciated...
Thanks all..
kinsago said:
Hi all, troubleshooting time again.
My delightful Galaxy Note II is randomly pausing music playback. I've read most/all of the threads about this on various devices but have run out of troubleshooting ideas. I thought I'd ask the community before I think about returning the handset for repair.
Basics first:
*Galaxy Note II 7100 UK BTU running latest official firmware (4.1.1)
*NOT rooted, modded or otherwise interfered with
Troubleshooting tried so far:
*Playback pauses using stock player regardless of whether I'm streaming or playing local files. I've also tried playing files from local and external storage so I don't think it's an SD Card problem.
*Playback pauses regardless of whether the handset is connected to headset, bluetooth or just sat on the side so I don't think it's an accessory problem
*Playback doesn't stop at any specific point or interval so I don't think it's a problem with the files.
*I recently hard-reset the device and the problem persists. I have a minimal amount of software installed and certainly nothing I can think of that would interfere with playback. The only sound app installed other than Google music and Samsung music is Deezer - oddly enough though I don't get pausing with Deezer and I'm currently testing Samsung music player...
Anyway. That's all I can think of for now. Any help would be appreciated...
Thanks all..
Click to expand...
Click to collapse
The latest official firmware for your phone is now 4.1.2. Try upgrading and see if the problem persists.
Sent from my GT-N7100 using Tapatalk 2
simacca said:
The latest official firmware for your phone is now 4.1.2. Try upgrading and see if the problem persists.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Thanks, Trying that now. Didn't know the new software was out and I normally check every couple of days....
kinsago said:
Thanks, Trying that now. Didn't know the new software was out and I normally check every couple of days....
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Click to collapse
The BTU update came really late compared to other countries. I ended up manually updating mine.
Sent from my GT-N7100 using Tapatalk 2
I have the Sprint Galaxy S3 and I recently switched to MOAR. It's great but since then I also am unable to find my Chromecast device from my android phone. My laptop can discover and stream to it just fine, as well as two other Android devices (one that is rooted and one that is not). It seems odd to me that this would be the problem, but I didn't make any other changes around the time it happened.
I've tried power-cycling my phone and the router, making sure everything is on the 2.4ghz network, and resetting the Chromecast via the button as well as in chrome. Help? Is there any solution short of changing roms (if that even is the problem)?
Well as an update.. I have since factory reset the phone and Chromecast worked again. Now I am running the Wicked Rom and I can't find the Chromecast again. If this is really a rom problem I wouldn't know why others haven't brought it up. Also, my friend who has a rooted s4 is running Hyperdrive and he was able to connect to the Chromecast so I am just really confused.
It's because your phone is 5mhz instead of the chromecasts only option the 2.4.
Sprint L710, HTC One, ipad mini, Nexxus 7
when I had kitkat on my Note 3 I had my phone paired via Bluetooth to my car radio. When playing music it would show the song name, artist, album etc and I could play, pause etc the song. I got the lollipop update, and it deleted all of my Bluetooth connections. So I paired my phone back up to my radio and now it doesn't show anything, no song, artist, album etc and I can't control the music anymore. I have done all of the troubleshooting steps I have been told to do and nothing has worked. Are other people experiencing the same issue? Is there a fix? Please help! Thanks in advanc!!
Bump.
Th3Nigh7Stalk3r said:
when I had kitkat on my Note 3 I had my phone paired via Bluetooth to my car radio. When playing music it would show the song name, artist, album etc and I could play, pause etc the song. I got the lollipop update, and it deleted all of my Bluetooth connections. So I paired my phone back up to my radio and now it doesn't show anything, no song, artist, album etc and I can't control the music anymore. I have done all of the troubleshooting steps I have been told to do and nothing has worked. Are other people experiencing the same issue? Is there a fix? Please help! Thanks in advanc!!
Click to expand...
Click to collapse
Have you tried clearing the data for bluetooth apps and reconnecting to the car? Is under settings, applications.
I have cleared the data and cache from the Bluetooth app. Impaired the radio from the phone and vice versa. Still hasn't fixed it. It will play music through the radio. Just no info or metadata as people call it.
That means your Bluetooth radio is not compatible with lollipop... Simple features that are universal like calls and pairing will work but that's it. ..It's got nothing to do with your phone and you can't do anything to fix that. ..
Thank you for the help! Would have never guessing that! Guess I need to get a new radio now.
How did you update to lollipop?
Kies?
OTA?
Odin?
Have you tried a reflash?
Pp.
---------- Post added at 09:22 PM ---------- Previous post was at 09:19 PM ----------
What kind of car radio?
Factory?
Aftermarket?
Pp.
Th3Nigh7Stalk3r said:
Thank you for the help! Would have never guessing that! Guess I need to get a new radio now.
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Click to collapse
Yeah I had a Pioneer from 3 years ago 7 inch screen top of the line and the same thing happened, so last week I went and bought the new Pioneer same type just a newer version and everything works again so it's definitely the radio... Unless they have updates for the radio, the updates for your phone will supersede the radio because they didn't have lollipop in mind when they made the radio and there are things that have changed in the software... I hope that helps
These functions are bluetooth standard functions, not something that is lollipop or kitkat specific. If that were the case, all of your accessories (BT headsets, etc.) would lose the ability to control music as well.
OP: What is your baseband version, and your actual ROM version? It's possible that when you got your update, your baseband didn't update, and thus the BT interaction via the SDK in the os isn't passing the data to the BT radio correctly.
toastido said:
These functions are bluetooth standard functions, not something that is lollipop or kitkat specific. If that were the case, all of your accessories (BT headsets, etc.) would lose the ability to control music as well.
OP: What is your baseband version, and your actual ROM version? It's possible that when you got your update, your baseband didn't update, and thus the BT interaction via the SDK in the os isn't passing the data to the BT radio correctly.
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Click to collapse
Not true I've been in car stereo for 25 years and I'm MECP certified... There's Bluetooth 1.0, 2.0, 3.0 and now 4.0... Lollipop is 4.0 and it is different and they will have different effects on other versions of Bluetooth... You can say I'm wrong, but I'm not and you will never get it to work no matter what your baseband phone or anything like that is... Lots of manufacturers have updates to make their Bluetooth compatible if you don't update your Bluetooth device it will become obsolete and only the basic features will still work
Ohhhhkay. Lol.
I have both a Note 4 that has upgraded to Lollipop and a new S6 (obviously with Lollipop), and both pair and connect find to 2 different cars, but I have lost music controls with apps such as Slacker and Pandora. Interestingly enough, music controls are okay with Google Play Music. I can't even control the music with Android Wear. I don't think wiping cache or factory resetting will affect any of this since it's happening with the S6, which is brand new. This has to be a Samsung Lollipop thing, because the HTC One M9 has no issues like this.
It's probably more of a Google / Samsung thing, I like controlling all my music apps especially pandora from my Kenwood DDX719 which doesn't play well with my Note 3 on lollipop.
So far using my S4 still running kitkat but have a S6 edge on my radar for June, hope there's a workaround by June.
Pp.
Omg I've been in car stereo for 25 years and I'm trying to tell you guys has nothing to do with the phone, older radio will not be compatible with lollipop no matter what you do so stop wasting your time get a new radio or deal with it please this guessing is is killing me... You must check your manufacturer of your radio to see if its compatible with lollipop, doing something to your phone is not going to make it work... I really hope this helps all of you
The only thing to do is to revert back to kitkat, as far as the phone is concerned or new stereo hu.
I'm good with that.
Until I get the S6 edge, then it's curtains for the Kenwood I have, just hope Kenwood comes out with something that's lollipop friendly.
Pp.
PanchoPlanet said:
The only thing to do is to revert back to kitkat, as far as the phone is concerned or new stereo hu.
I'm good with that.
Until I get the S6 edge, then it's curtains for the Kenwood I have, just hope Kenwood comes out with something that's lollipop friendly.
Pp.
Click to expand...
Click to collapse
Try the pioneer nex line. I just got the 4100 and it has android auto and it's great made only for lollipop...
I'm going to wait for Kenwood to take the next step concerning Android functionality and move in that direction.
Been buying and using Kenwood for over 30 yrs, can't see myself buying pioneer.
Pp.
I'm hoping someone can help me here. I have an T-Mo LG G3 (D851) that had been running the D85120b software from April 7, 2015. We all know that WiFi Calling was not working on that version of software, which is why T-Mo pulled it and quit distributing it after only a couple of weeks. But Bluetooth worked perfectly for me. Then on June 9, the new D85120e came out to fix the wifi calling. So I updated to the new 20e yesterday without any problems. But now, bluetooth won't work through the phone no matter what I do. Even with LG wireless headphones or in my car. I have removed all devices, re-paired all devices, everything possible. Can't place or receive calls on my headset now, nor can I place or receive calls through my car now, even though both devices say paired and connected (1 at a time of course). This just started yesterday when I upgraded to D85120e. Any ideas out there? Please help and thank you very much.
I had to delete and pair my bluetooth devices again after I upgraded to 20e. That fixed it for me.
jobella said:
I had to delete and pair my bluetooth devices again after I upgraded to 20e. That fixed it for me.
Click to expand...
Click to collapse
Thanks for the reply, but as I said in the original post, I have already done that numerous times. I have also done complete "factory" resets of both bluetooth devices (headphones and car system) and I still get the same result. I wish it had been that easy. Thanks for answering though.
Issue resolved. Just an update to close this thread. Fortunately for me, after I had upgraded to D85120e, I had done a complete TWRP backup. After that I flashed 2 TWRP zips that i wanted to use. I flashed the zip to delete Carrier IQ and the zip file by @spiderio to raise the volume level of the speakers. It was one of these zips that killed the bluetooth. ( I am guessing it was the Volume increase since that one dealt with sound issues)
In any case, I restored the TWRP backup to the system before those 2 flashes and bluetooth came back fine. I hope this may help someone else sometime. Just FYI.
Hi all,
Since the last few firmware versions (OS 4.02 and above) I´ve been experiencing some issues exclusively with the Bluetooth connection of my car (Jaguar XE). I couldn’t fixed the problem even with the last firmware version rolled out via OTA (4.1.0).
In the last two months the connection of my Jaguar has not been stable at all. Most of the times I am able to pair my phone with the car, upload my contacts and so. However, once I start to transfer music of Spotify via Bluetooth, it keeps failing the "multimedia audio" and the connection is interrupted the whole time. I also lose the connection with the “phone audio”. I seems that my phone disables both connections intermittently. My guess is that Android Nougat is a "control freak" of permissions and this leads to issues with some car stero units.
In the previous versions of the firmware (4.01 and below) I didn´t experienced such problem. In the past I did have perfect connection to play spotify in my car with my same Oneplus Unit. I am very confident that there is nothing wrong with my car stereo unit since the Bluetooth still working fine with my wife´s phone. I haven´t upgraded my Jaguar´s firmware lately…so that shouldn´t be the source of my problem.
Despite of all this, the Bluetooth of my Oneplus unit works perfectly fine with any other Bluetooth devices . In fact I am able to enjoy full connection playing music with my External Speaker (UE BOOM 2) and my Xiaomi roidmi 2s –used in my other car that lacks of Bluetooth technology -.
I´ve tried everything. A couple of days ago I even performed a factory reset using the last version of firmware (4.1.0). Of Course I reset system settings, wiped cache and all data (music, pics…etc)…but still experiencing the same issue. I am desperate.
Any instruction will be very much appreciated.
Thank you in advance.
Kind regards,
So there was another thread on these boards, cant find it for right now... but in my experience the problems were only present on OOS rom's.
Perhaps not the best solution, but have you tried a CAF or Lineage OS based rom? All my problems went away after I made the switch
Good luck
Gomezie said:
So there was another thread on these boards, cant find it for right now... but in my experience the problems were only present on OOS rom's.
Perhaps not the best solution, but have you tried a CAF or Lineage OS based rom? All my problems went away after I made the switch
Good luck
Click to expand...
Click to collapse
Thank you Gomezie, I´ve read all the threads but I dont seem to find the solution.
I stick to stock os. Never changed my stock rom.
The funny thing is that OP stated in its last changelog that they have fixed bluetooth problems....
Kind regards,
Hi, my one plus 3 has the same problem. Done all the required resets and clearing of cache and it still would randomly connect and disconnect. Problem only surface after the recent 4.1.0 update.
My kids phone and wife's phone all have no issues.
My op3 connects with all other Bluetooth devices without any problems.
Mine is a f-pace .
Same problem in Mazda 6
Hi, I've been experiencing similar problem in Mazda 6 after software update. Everything was working perfect in previous versions. I my case problem is with using Spotify. Phone connects to the headunit, just after engine starts with no isuess, but the music won't start to play. Only way to start playback is to disconnect the phone manually and reconnect every single time. Re-pairing the phone with car doesn't help.
I sent an email to customer service a couple days ago. i haven't got any reply yet. I will let you know.
Regards.
Brugalete said:
I sent an email to customer service a couple days ago. i haven't got any reply yet. I will let you know.
Regards.
Click to expand...
Click to collapse
I finally did receive a reply from OP customer service: The only solution they offer me is trying a downgrade to OS Oxygen version 3.2.8. This is the link suggested by the technical agent to do so:
http://downloads.oneplus.net/oneplus-3/oneplus_3_oxygenos_3.2.8/
I haven´t done it yet since I am not eager to this idea.
On the other hand, in the meantime, OP rolled out new OTA 4.1.1. I made the upgrade to the latest firmware version. It seemed to work at first. However right now I am having the same problems with bluetooth disconnecting the whole time.
Any other experiences?? Have anyone solved this issue with new OTA???
Kind regards,
Bluetooth and 4.1.1
It's worse now on 4.1.1. definitely not the car, Samsung works ok
Hi,
I've experienced the same problems starting on OpenBeta 12 and continuing through to OOS 4.1.1. I've posted in the Open Beta 12 thread on the Oneplus forums, and have been contaced by Oneplus regarding the issue. For the Open Beta I have provided log files for them, but due to work and private life getting in the way have not been able to do the same for OOS 4.1.0 or OOS 4.1.1. Also, I did not clean flash, but dirty flash - because I'm really lazy and stuff. It needs too much time, to be honest
Maybe if everyone who has the problem here contacts the guys at OP or the OP forums, respectively, providing logs etc. the problem can be solved faster.
I did some googling around and found a few articles that hinted in the direction of Android 7.1.1 being the culprit, which would mean that Google needs to fix it. In these articles, it said Nexus devices, and a fix coming up...don't know...
Best regards,
Chris
My phone audio always works fine but the media audio on both my nissan and ford sync system works randomly or not at all on both stock and Lineage based roms. My wife's iPhone 6s works perfectly every time on both cars. Fortunately for me it's not a big deal since both cars have usb inputs and I keep all my music on thumb drives...My old Galaxy S6 Edge works fine on both cars too so I am not sure why the OP3 is so spotty.
---------- Post added at 09:24 AM ---------- Previous post was at 09:23 AM ----------
kennonk said:
My phone audio always works fine but the media audio on both my nissan and ford sync system works randomly or not at all on both stock and Lineage based roms. My wife's iPhone 6s works perfectly every time on both cars. Fortunately for me it's not a big deal since both cars have usb inputs and I keep all my music on thumb drives...My old Galaxy S6 Edge works fine on both cars too so I am not sure why the OP3 is so spotty.
Click to expand...
Click to collapse
I should also mention I ordered my OP3 on release day and this has been true since the beginning.
OP3 not working error unable to mount storage data
I have tried rooting my OP3 but I landed up getting my phone into a mess. I think my OS is not working properly and my phone is getting stuck at one place while rebooting and when trying to use recovery mode it is getting stuck at twrp page. I am unable to connect my phone to my pc. Can u please help me getting it resolved
FahadMemon said:
I have tried rooting my OP3 but I landed up getting my phone into a mess. I think my OS is not working properly and my phone is getting stuck at one place while rebooting and when trying to use recovery mode it is getting stuck at twrp page. I am unable to connect my phone to my pc. Can u please help me getting it resolved
Click to expand...
Click to collapse
Ask your question in the proper place. This is a thread regarding bluetooth connectivity.