Samsung Promotion DENIED - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

Welp, can't say I'm surprised, but I just got a denied letter with the explanation:
"I am sorry, your purchase date on the receipt submitted does not match the rebate period."
I used the receipt that was given to me during the online order phase with Sprint and it has the date in the upper left hand corner, and the Pre-Order clearly circled.
The funny part is they tell me to read the "Terms and Conditions" as to why I got denied, however if you read the "Terms and Conditions" it clearly states:
"A Participant who chooses to submit his/her receipts online must first
print his/her name on the original register receipt, sign and date the receipt,
and then follow the on-screen prompts to upload a photograph of the original
register receipts showing both the trade-in value and device pre-order,
respectively"
I did exactly all of that and still got denied. Now I get to mail them in my documents, wait another 2-3 weeks, just to get denied again most likely. Should have known this would be a scam.
Wanting to here of any success/denied stories from others.

Thats unfortunate and disheartening. I'll update if I get the same

arunningpir8 said:
Welp, can't say I'm surprised, but I just got a denied letter with the explanation:
"I am sorry, your purchase date on the receipt submitted does not match the rebate period."
I used the receipt that was given to me during the online order phase with Sprint and it has the date in the upper left hand corner, and the Pre-Order clearly circled.
The funny part is they tell me to read the "Terms and Conditions" as to why I got denied, however if you read the "Terms and Conditions" it clearly states:
"A Participant who chooses to submit his/her receipts online must first
print his/her name on the original register receipt, sign and date the receipt,
and then follow the on-screen prompts to upload a photograph of the original
register receipts showing both the trade-in value and device pre-order,
respectively"
I did exactly all of that and still got denied. Now I get to mail them in my documents, wait another 2-3 weeks, just to get denied again most likely. Should have known this would be a scam.
Wanting to here of any success/denied stories from others.
Click to expand...
Click to collapse
:laugh: You didn't think this would be a cake walk did you. Just curious when did you pre-order was it before October 16th tell them but you guaranteed me up to 200$ well 6-8 weeks for a rebate check is crazy hope things workout for you

The promotion is being handled poorly and I'm sure there will be plenty of casualties as a result. One of my deciding factors to buy the Note was this promotion so best believe I'll raise high hell once it's my turn to bat. Best of luck in a resolution.
Sent from my SM-N910P using Tapatalk

That sucks. This is exactly why I went through best buy instead to avoid the possible issues on the back end.
------------------------------------------------------------
Hit the thanks button if I was helpful!
Sent from Sprint Note 4

arunningpir8 said:
Welp, can't say I'm surprised, but I just got a denied letter with the explanation:
"I am sorry, your purchase date on the receipt submitted does not match the rebate period."
I used the receipt that was given to me during the online order phase with Sprint and it has the date in the upper left hand corner, and the Pre-Order clearly circled.
The funny part is they tell me to read the "Terms and Conditions" as to why I got denied, however if you read the "Terms and Conditions" it clearly states:
"A Participant who chooses to submit his/her receipts online must first
print his/her name on the original register receipt, sign and date the receipt,
and then follow the on-screen prompts to upload a photograph of the original
register receipts showing both the trade-in value and device pre-order,
respectively"
I did exactly all of that and still got denied. Now I get to mail them in my documents, wait another 2-3 weeks, just to get denied again most likely. Should have known this would be a scam.
Wanting to here of any success/denied stories from others.
Click to expand...
Click to collapse
I received the exact same reason why my rebate was not approved. I preordered my note 4 on 10/14/14 online with Sprint and uploaded a picture of order confirmation email, circled my preorder amount, printed my name on in it and signed and dated it. Apparently it wasn't good enough for approval. WTF? My email clearly states that the preorder was on 10/14.
I contacted prizelogic customer support via email last night and haven't heard back. I will probably resubmit everything thru the mail but I was hoping I could get it resolved via email first. I have no faith that it will get miraculously approved after resubmitting thru the mail. All this will do is drag out the process and then I'm sure they will "deny" it because it will end up being after the required submittal date of 11/30.

This sucks. I haven't gotten any notice back yet but I hope mine works out. I pre ordered through Amazon and traded in a phone to Amazon. Let's see...
Can you guys at least fight it? Or they won't change their mind?

Thats crazy
I mailed in all my docs and I just got me approve email yesterday(after I sent an email to CS asking have they received it). I hope you guys can appeal it or something....

Deutch said:
I received the exact same reason why my rebate was not approved. I preordered my note 4 on 10/14/14 online with Sprint and uploaded a picture of order confirmation email, circled my preorder amount, printed my name on in it and signed and dated it. Apparently it wasn't good enough for approval. WTF? My email clearly states that the preorder was on 10/14.
I contacted prizelogic customer support via email last night and haven't heard back. I will probably resubmit everything thru the mail but I was hoping I could get it resolved via email first. I have no faith that it will get miraculously approved after resubmitting thru the mail. All this will do is drag out the process and then I'm sure they will "deny" it because it will end up being after the required submittal date of 11/30.
Click to expand...
Click to collapse
Did you turn in your trade in receipt (Maybe I missed that part). If not make sure to mail that in as well if so then just mail everything or try to get through a helpful person on Samsung website

Did you guys submit your trade in receipt with the shipping label? Or did you wait for your trade in to be accepted before submitting?? I'm still waiting for my trade in to be accepted and some kind of receipt before I submit everything...
Who has been successful so far?

Uniquebarbee said:
Did you turn in your trade in receipt (Maybe I missed that part). If not make sure to mail that in as well if so then just mail everything or try to get through a helpful person on Samsung website
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Click to collapse
Yes, I did include my trade in receipt. I uploaded everything thru their webpage.
I got a response to my email last night that my rebate was approved. Whew. I was sweating it.
I sent the email thru the "customer support" link on the email I received saying I was initially denied. I included my confirmation number in my email. Maybe give that a shot and hopefully they will approve your rebate quicker than sending the docs thru the mail.

Deutch said:
Yes, I did include my trade in receipt. I uploaded everything thru their webpage.
I got a response to my email last night that my rebate was approved. Whew. I was sweating it.
I sent the email thru the "customer support" link on the email I received saying I was initially denied. I included my confirmation number in my email. Maybe give that a shot and hopefully they will approve your rebate quicker than sending the docs thru the mail.
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Glad to hear they finally approve it I sold my Note 3 on Swappa but good idea for others to know

I have NOT been successful yet, First, I forgot to print and sign my name on the receipts as well as circle the pre-order date and trade-in amount so it was denied for both phones I tried to submit. The problem I have now is I'm trying to re-submit the receipts but I can't use the same email address and when I try my work email I get an error saying I've entered the wrong IMEI or HEX MEID or WIFI MAC address. In the back of my mind, I knew this was going to be a real pain in the rear - like most of us here, I'm always looking to save or recoup a few bucks. Sorry for the rant, I'm just frustrated that now I most likely will have to mail everything in.

approved
Samsung just sent me e-mail....my rebate check has been approved....wooohoooo
PHP:

Same here, approved... 6-8 weeks for check to arrive

clownberg said:
Samsung just sent me e-mail....my rebate check has been approved....wooohoooo
PHP:
Click to expand...
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quasidodo said:
Same here, approved... 6-8 weeks for check to arrive
Click to expand...
Click to collapse
Add another one. Just got my approval 30 minutes ago.
Sent from my SM-N910P

Mine was just accepted as well, which sort of surprised me because I had forgotten to sign and print my name on the receipts. I was expecting to have to redo my submission but I'm relieved I don't have to! I guess it depends on the person who's processing your submission.

Approved , now im just waiting on another rebate for a diff note 4
Sent from my SM-N910P using XDA Free mobile app

Also coming here to gloat my approval.
Hey OP... Did you get this resolved?

yep, got my approval email today as well!
feels good man.

Related

T-Clueless

My partner has had a very bad experience with these guys. Been with them for years but never had to really talk to anyone. I'm having her upgrade so i'm most peeved off haha. To sum it all up in short.
* She was repeatedly disconnected when ringing them.
* She was repeatedly put on hold for up to 25 minutes at a time.
* She was given false information.
* She was spoken to very rudely at times.
She first rang on Wednesday and they said she could pay what she owes and start a new contract and get a new phone. She was told they HAD the Desire and for all the trouble they put her through she could have free next day delivery. They later that day rang to say they no longer had it and stock would come Friday so they would contact her then.
Friday comes and she receives a text saying her phone has been ordered. She rings up to confirm and they have put her on the wrong contract and say it will come for Monday. She says she was promised next day delivery but they say it's not possible for free... She has a new order put in and has to pay the roughly £8 for GUARANTEED (their words) next day delivery.
Saturday comes and no show. She calls them and is told it will arrive Monday. Obviously she is not happy as we both work and nobody will be home and she has paid for GUARANTEED next day delivery. They admit fault and refund delivery money. She says she is not happy and wants to cancel however the phone has actually left them so it's not possible now.
So we wait for Monday. If they told her in the first place that it would HAVE to be Monday no other option then she would be fine with it but with all the disconnections, on holds and rudeness she is not pleased and i'm not either to be honest.
Just to top it off i come on here and see all you lovely people receiving your handsets today and i'm forced to wait It's nice to see other people having a good experience with T-Mobile. Doesn't seem to be many like me. Sorry for the rant.
i think all networks are like that from time to time.
I never had any problems with o2 and everytime i ring them they were helpful and nice. however after i cancelled my contract 2 days ago i cant get hold of them to get my pac code :/
cez10 said:
i think all networks are like that from time to time.
I never had any problems with o2 and everytime i ring them they were helpful and nice. however after i cancelled my contract 2 days ago i cant get hold of them to get my pac code :/
Click to expand...
Click to collapse
Log into your o2 my account and email them from there.
I asked for it Thursday evening via email, it was in my inbox this morning
I'd like to inform you that I've generated the PAC Code for you to
transfer your number. PAC (Port Authorisation Code) is required to
transfer your number to another service provider. Yours is GENxxxxxx and
is valid until 25 April 2010.
The PAC should be given to your new Service Provider, who'll then
collect your mobile number from us. We'll close your account just as
soon as your mobile number is transferred.
If the PAC isn't used by 25 April 2010, your account will remain open
and you'll continue to be charged your usual monthly tariff. The final
bill will be generated for your account within 7 to 14 days of the
disconnection date. The payment will be requested on or after 14 days
from your final bill date by Direct Debit.
I hope I've explained this clearly for you.
Thank you for taking the time to write to us.
kind regards
Jatin
O2 Customer Service
Click to expand...
Click to collapse
Deliberating whether to jump ship or not so just as well it lasts for a month lol, not sure on coverage
Arbk said:
Log into your o2 my account and email them from there.
I asked for it Thursday evening via email, it was in my inbox this morning
Deliberating whether to jump ship or not so just as well it lasts for a month lol, not sure on coverage
Click to expand...
Click to collapse
thanks i will try doing that.
and my contract cancels but i told them i want to keep my number as pay as you go. spose i will still need the pac when willing to join another network right?
im am kind of disappointed that as soon as i cancelled the contract they started to ignore me completely
@ ARBK
when you submit the email have you been transferred to a confirmation page or it went straight back to the Customer Service - Your details page? cuz i dont know if it has been sent or not :/
There was a confirmation it had been sent cez and an email several hours later with a ref number in the subject header...and I quote
Hi there
Thanks for your email. We'll look into your query and get back to you as
quickly as we can, normally within 72 hours.
If your phone's been lost or stolen please call us on 0844 809 0202, so
that we can prevent any unauthorised use of it.
While you won't be able to reply to this email, if you need to contact
us again you can visit o2.co.uk/emailus
In the meantime did you know we've put lots of answers to your
frequently asked questions online? Why not visit our online help centre
at o2.co.uk/help
Kind regards,
O2 Customer Service
Click to expand...
Click to collapse
spose i will still need the pac when willing to join another network right?
Click to expand...
Click to collapse
Fraid so

DO NOT buy from Google play..

Here is my story hopefully this makes its rounds on the internet. No company should EVER treat its customers this way...
I attempted to cancel my order using the cancel button on my order page and was told that I needed to contact the Google Play Help Center.
I called the Help Center and told the customer service representative that I wanted to cancel my order. The woman who answered the phone told me that she was unable to cancel my order as it had already been processed - even though the watches are not scheduled to leave the warehouse until 9/19. I asked to speak to her supervisor.
The customer service supervisor got on the phone and told me that they could not cancel my order as it had already been processed and the order was sent to the warehouse. I reminded him that my order was not even going to ship for another 7 days and therefore he should be able to cancel the order. He told me he was unable to do that. He told me I had to wait until the watches shipped, then refuse the package and AFTER they receive it back, I would be credited the $512. He also informed me that once it left Google, it could take 10 days for me to receive it, refuse it, and then another 10 days to send it back. That is a total of 27 days. I asked to speak to his supervisor and he refused. I asked for his name and at first, he did not want to give it to me. When I pressed him, he told me "David". I asked for his last name and he refused. I asked for an employee number or some other identifier that I could use when writing a letter. He again refused to give me anything. He told me my only option was to wait and refuse the package. He told me that the "leaves the warehouse" date on my order was a "no later than date" and that it could leave sooner. I asked him to tell me exactly what day my order was scheduled to ship - since it had already been processed and sent to the warehouse. David told me that he couldn't give me that information because "IT WAS BACKORDERED"! THEY DID NOT HAVE THE WATCH IN STOCK! They couldn't cancel an order on a watch they didn't physically have-I had to wait until they received a shipment, processed it, shipped it to me, and then refuse it and return it!! I told him that this was absolutely ridiculous and I wanted to speak to his supervisor. He told me he "just remembered" he could cancel an order if it wasn't in stock and he put me on hold. When he came back he told me he would transfer me to shipping and returns and Cassandra would help me. He transferred the call and told me she would be able to help me.
Cassandra told me that she was unable to cancel my order and that I would have to wait for it to arrive, refuse shipment, and allow it to be sent back. I told her that was unacceptable and I wanted to speak to her supervisor, she refused. She then informed me that I had ONE HOUR after placing my order in which to cancel it! ONE HOUR! I told her that was ridiculous and she told me that was their policy. I asked her why there is a cancel button attached to my order if I am not able to cancel it after one hour. She told me she couldn't answer that. I again told her that I should be able to cancel the order when the item is backordered. She told me she didn't know if the watches were backordered and so I asked her to transfer me to the warehouse where I could speak to someone who knew the current stock status. She told me that they don't have a phone in the warehouse!!!! I again asked for her supervisor and she refused. She said "I will pass on your feedback when we discuss customer feedback issues." I said that was unacceptable and she asked if she could help me with anything else. I told her she hasn't helped me at all. She said: "I'll pass on your feedback". End of conversation.
Wow! I didn't expect that from Google Play costumerservice! Like you said that's just ridiculous!! They should easily canceled it
Skickat från min LG-D802 med Tapatalk 4
Just went through the same damn thing....
It clearly says on their website that you can cancel as long as it hasnt shipped.
This is complete BULL****! Outright customer deception.
I had a terrible experience purchasing the first nexus 7 from google play. My unit was defective and getting a hold of someone was impossible. They had the balls to remove their contact phone number when tons of people started having issues with their devices and orders. Luckily some websites made a screenshot of their support page that still had their phone number listed. Even with the phone number I was not really being helped. Lots of run arounds and "I can't do that". That experience has left an extremely bitter taste in my mouth from ever ordering any kind of hardware from google play. I think they have gotten better since then but I have no interest in testing that out first hand.
really wow screw them see if you can file a chargeback or something
You got a bad CS rep and manager. Did you try calling back and another time? Every company has it's bad apples.
Sent from my LG-D851 using Tapatalk
I was able to simply go to my google play account and cancel the order.
"Cancel or change your order. Please note that changes may not be possible after the first hour."
You get than in their email from google right away.
Dispute the charge with your credit card company.
nazforex said:
Dispute the charge with your credit card company.
Click to expand...
Click to collapse
^^ THIS!! Call your Bank or Credit company and explain to them that you have not receive the item, it is out of stock for an undetermined amount of time, and that they will not Cancel/refund you. Your Bank/Credit company will handle it from there. Once you Get your Money Refunded from your Bank/Credit company then File a Complaint with BBB and send an email to every Google Play's CS email you can find online with your BBB complaint/file number and story about "David". Mention that you would like them to contact you ASAP and watch the magic happen after that!
AmirAli44 said:
Wow! I didn't expect that from Google Play costumerservice! Like you said that's just ridiculous!! They should easily canceled it
Skickat från min LG-D802 med Tapatalk 4
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Click to collapse
Sounds about status quo for Google. That particular NSA front is pretty bad at customer service.
Thank you, I won't buy any hardware from Google play after reading this!
I remember my Nexus 4 being delayed on the google play store...and then when it actually shipped I paid for the 2 day shipping but it took 4 business days to arrive. I contacted google support to at least get a shipping refund or credit, but they offered nothing except for an apology. Wouldn't use them again!
I ordered the G watch on release but canceled it within 10 minutes and had no problem.
All of you that say you'll never buy from the play store again must not use nexus devices.
Thanks God I have chosen Amazon to pre-order the EU version.
They are light-years forward when we talk about customer service!
Looks like my order shipped last night 2:30am eastern time!
Sent from my HTC One using Tapatalk
NaterTots said:
I ordered the G watch on release but canceled it within 10 minutes and had no problem.
All of you that say you'll never buy from the play store again must not use nexus devices.
Click to expand...
Click to collapse
Oh shoot, I forgot about the Nexus!
I haven't bought one yet, but I've been thinking about it.
Cr4z33 said:
Thanks God I have chosen Amazon to pre-order the EU version.
They are light-years forward when we talk about customer service!
Click to expand...
Click to collapse
One question to the mods... what happened to the last part of my post??
What was wrong with
And btw shame on you Google!
Click to expand...
Click to collapse
??
Sent from my Samsung Galaxy Tab Pro 10.1
Cr4z33 said:
One question to the mods... what happened to the last part of my post??
What was wrong with
??
Sent from my Samsung Galaxy Tab Pro 10.1
Click to expand...
Click to collapse
I don't think anybody would have deleted "Shame on Google"...
Damm

Samsung Promo?

Has anyone successfully registered for the guaranteed 200 from Samsung at https://samsunggalaxypromotions.com/note4/ ?
No matter how I format the MEID & wifi mac address the site says it's wrong. I finally got frustrated and opted for the mail in method, but that's a pain in the butt.
I had exactly the same experience. Thank you for posting. I was getting myself wound up that my rebate was going to be rejected. Now I'm more confident it's just an error with the rebate site.
I'm going to try tomorrow. Maybe since its still within the pre-order phase?
Sent from my SM-N910P using Tapatalk
UPSGuy said:
Has anyone successfully registered for the guaranteed 200 from Samsung at https://samsunggalaxypromotions.com/note4/ ?
No matter how I format the MEID & wifi mac address the site says it's wrong. I finally got frustrated and opted for the mail in method, but that's a pain in the butt.
Click to expand...
Click to collapse
You get the value of the phone at the store you preordered from.
That info you take to the Samsung site with you and you get 200 minus what you got from store trade in value. In 6 to 8 weeks that is...
xxSTARBUCKSxx said:
You get the value of the phone at the store you preordered from.
That info you take to the Samsung site with you and you get 200 minus what you got from store trade in value. In 6 to 8 weeks that is...
Click to expand...
Click to collapse
I wasn't asking about how the rebate works. I know that part and what I have to upload. Just asking if anyone else is having a problem with the site not accepting the meid & wifi mac address and I'm not alone.
UPSGuy said:
I wasn't asking about how the rebate works. I know that part and what I have to upload. Just asking if anyone else is having a problem with the site not accepting the meid & wifi mac address and I'm not alone.
Click to expand...
Click to collapse
didn't accept mine either. I am going to mail in. I preordered the phone on sprints website but I traded in at my local sprint store. I hope the preorder confrimation email i got from sprint will count as my preorder receipt. not quite sure what they want.
My apologies, read it wrong.
so now that we have established that the meid/wifi mac issue happened to more than just one of us.......what paperwork should i sign,date,print name, circle price on if i preordered on the sprint website? Am i to assume the email confirmation from my order w/ the price needs to be printed and mailed in? all i know is my local sprint store only gave me $79 for my Note II so i had better get this samsung rebate. otherwise i would have just sold my phone on ebay.
Any update on the IMEI error. Did samsung fix it yet? i prefer to submit the rebate online because it is faster to receive the rebate than the mail in.
Getting the same problem here too, hopefully they fix it
I got it too and opted for the mail in, what a pain. Tried every variant. It must be them. BTW here is their #8 on the FAQ for the promotion.
8. Why am I getting the message “IMEI/HEX MEID# invalid?”
Check that you have entered each digit of the IMEI or HEX MEID correctly. Please note,
you may also need to remove the ‘0x’ from the “HEX MEID” at the beginning of the
number before entering. If you continue to receive an invalid IMEI/HEX MEID message
and believe you have a valid offer claim, you can mail in you offer claim with the Official
Offer Claim Form at the bottom of the Terms and Conditions.
I preorder mine on bestbuy.com so how should I do this? Wait to receive new one (because of needed IME info from new phone), than take S2 to bestbuy and trade in? Akso S2 is rooted but program says "any working phone"?
not working here either...going to mail it in and take forever.
register mail?
I plan on waiting a few business days for Samsung to get their website fixed. I think that mailing the rebate in now is a little premature. Plus missing two days in the mail really isn't going to make a big deal overall.
Me too.. i'll wait until next week. Hopefully they fix it. lol
not alone
UPSGuy said:
I wasn't asking about how the rebate works. I know that part and what I have to upload. Just asking if anyone else is having a problem with the site not accepting the meid & wifi mac address and I'm not alone.
Click to expand...
Click to collapse
I spent three hours yesterday trying to upload different ways. Sprint wouldnt help and samsung cust service said they couldn't either. After numerous phone calls.
Has ANYONE been successful in submitting their info on that form?
Still same problem . I tried 5 times till i gave up and send it by mail certified with delivery confirmation lol.
Looks like the site is down for "maintenance"...
maybe that means they FINALLY realized theres a problem?
Who wants to take bets on whether the site works or not after their "maintenance" period?
Is it working now?

Rebates

Hello all,
Wondering if anyone has received the Note 4 rebate or better yet, when should we start seeing them on our mailboxes.
Nothing here yet. I got my phone on the 23rd, and was able to submit online that afternoon. I did receive email confirmation they received my info.
I never was able to submit mine it won't take my hex
I got mine instantly from Bestbuy when i bought my phone
I'm still kicking myself for not doing it with Best Buy.:crying:
snowrider0985 said:
I got mine instantly from Bestbuy when i bought my phone
Click to expand...
Click to collapse
SAME!
Verizon N4 : Thank me if I helped ya
I cant do upgrades at bestbuy due to my account type.
I got the email that my rebate was approved (well then they add it is approved subject to verification)
and Im just waiting on the check in the mail.
billinaz said:
I cant do upgrades at bestbuy due to my account type.
I got the email that my rebate was approved (well then they add it is approved subject to verification)
and Im just waiting on the check in the mail.
Click to expand...
Click to collapse
Same here, even received an email saying that all was good, but they are surely taking their sweet time.
Received this beauty today
Thank you for your inquiry. Your rebate has been approved. Please allow 6-8 weeks for processing and delivery.
Thank you,
PrizeLogic Support
Well its really only approved and still subject to verification!
Strangest approval email ever.
NeoMorpheus1337 said:
Received this beauty today
Thank you for your inquiry. Your rebate has been approved. Please allow 6-8 weeks for processing and delivery.
Thank you,
PrizeLogic Support
Click to expand...
Click to collapse
Got a second email after:
Congratulations!
Your rebate has been approved. Your rebate check should arrive to the mailing address you provided during registration in approximately 6 to 8 weeks*. Thanks for participating.
God, I am kicking myself for missing out on this. Damn procrastination.
NeoMorpheus1337 said:
Got a second email after:
Congratulations!
Your rebate has been approved. Your rebate check should arrive to the mailing address you provided during registration in approximately 6 to 8 weeks*. Thanks for participating.
Click to expand...
Click to collapse
I just got the same email... Here's what crazy. I really didnt need to send in my old Droid RAZR M apparently.
I pre-ordered online and submitted for a trade in online using verizon's system. Since Verizon was taking forever to send me something saying, "We got your phone, Here's you $15 trade in", I sent in my Samsung rebate using the print out from the Verizon Trade in site saying my trade in amount would be $15. Of course, that's just a page that verifies that you created a trade in request. It doesnt mean you actually sent the phone in.
Oh well, just glad they approved the Samsung rebate. Im guessing they got so many of these and there was no real standard format, so they didnt have time to do normal rebate shennanigans and deny people for random reasons.
crazed_z06 said:
I just got the same email... Here's what crazy. I really didnt need to send in my old Droid RAZR M apparently.
I pre-ordered online and submitted for a trade in online using verizon's system. Since Verizon was taking forever to send me something saying, "We got your phone, Here's you $15 trade in", I sent in my Samsung rebate using the print out from the Verizon Trade in site saying my trade in amount would be $15. Of course, that's just a page that verifies that you created a trade in request. It doesnt mean you actually sent the phone in.
Oh well, just glad they approved the Samsung rebate. Im guessing they got so many of these and there was no real standard format, so they didnt have time to do normal rebate shennanigans and deny people for random reasons.
Click to expand...
Click to collapse
Hahahaha, no surprise. These prizelogic people are idiots. I honestly can't believe Samsung is still partnering with them. Let me explain.
They had a promotion for the Note 3. Register your device and get a free $50 Google Play credit. This was suppose to be a 3 month promotion. The online form was name, email, phone number, maybe address, and IMEI. They didn't text you a verification code. If was as simple as if you entered in a valid IMEI, they emailed you a $50 code. So take your IMEI and changing one number could net you another $50 if you have a second email address. Or you could jump on email, search Note 3, and find someone with a picture of their IMEI. You see where this is going. I think they had 30,000 codes, and ALL were gone within 36 hours. Ebay was flooded with people selling them at $30-40 a pop. I think someone found one ebay account where the guy had sold over a hundred. Anyway, so yeah, these same people who horribly ruined that entire promotion are the ones running this one.
I too got the email saying I was approved. I bought a brand new POS phone at Best Buy for $30, got $10 for a trade in value, and that will net me a $190 check. So basically $180 off a new phone. Nice!
I used an old BB Bold or Torch, got 12 bucks for it, so expecting 188 back.
Got my confirmation email 2 days ago. Yay
Trade in $20
Rebate check $180
Note 4 purchase price $299.99
299.99 - 200 = 199.99 Note 4 final purchase price
Sent from my SM-N910V using XDA Premium 4 mobile app
---------- Post added at 04:10 PM ---------- Previous post was at 04:08 PM ----------
Kevins89notch said:
Hahahaha, no surprise. These prizelogic people are idiots. I honestly can't believe Samsung is still partnering with them. Let me explain.
They had a promotion for the Note 3. Register your device and get a free $50 Google Play credit. This was suppose to be a 3 month promotion. The online form was name, email, phone number, maybe address, and IMEI. They didn't text you a verification code. If was as simple as if you entered in a valid IMEI, they emailed you a $50 code. So take your IMEI and changing one number could net you another $50 if you have a second email address. Or you could jump on email, search Note 3, and find someone with a picture of their IMEI. You see where this is going. I think they had 30,000 codes, and ALL were gone within 36 hours. Ebay was flooded with people selling them at $30-40 a pop. I think someone found one ebay account where the guy had sold over a hundred. Anyway, so yeah, these same people who horribly ruined that entire promotion are the ones running this one.
I too got the email saying I was approved. I bought a brand new POS phone at Best Buy for $30, got $10 for a trade in value, and that will net me a $190 check. So basically $180 off a new phone. Nice!
Click to expand...
Click to collapse
$200 - $30 = $170 buddy
Sent from my SM-N910V using XDA Premium 4 mobile app
locolbd said:
$200 - $30 = $170 buddy
Sent from my SM-N910V using XDA Premium 4 mobile app
Click to expand...
Click to collapse
$30 to purchase the trade in phone, $10 off from Verizon and then a check for $190
Need a calculator?
I got the same conditional "rebate is approved... but subject to verification" email on November 11th.
I got $65 already for an old ATT iphone 4 I had lying in the bottom of a drawer, that plus the $135 from Sammy and the $100 bill credit I got means that they are paying me one cent for the phone!
billinaz said:
I got the same conditional "rebate is approved... but subject to verification" email on November 11th.
I got $65 already for an old ATT iphone 4 I had lying in the bottom of a drawer, that plus the $135 from Sammy and the $100 bill credit I got means that they are paying me one cent for the phone!
Click to expand...
Click to collapse
Use this form and ask them for an update, thats what i did.
https://www.prizelogic.com/contact-us/
Still waiting...
Note to self, never ever, ever, get a Samsung phone with mail in rebate, unless is like the Best Buy offer...

Question Bose Headphones (UK)

Dont forget that the Bose headphones offer has opened for early orders. Takes a few minutes to fill in and I then got a confirmation/approval message about 5 minutes later.
Expect Bose prices on ebay to plummet! I am still using the QC35 II that I got with my last phone and see no need to upgrade.
I'm still waiting for approval, 2 days later...
How are you providing a bank statement to them so soon? I paid with MBNA Credit and I can't export a statement until 22nd November...
MrAmos123 said:
I'm still waiting for approval, 2 days later...
How are you providing a bank statement to them so soon? I paid with MBNA Credit and I can't export a statement until 22nd November...
Click to expand...
Click to collapse
I bought mine from the Google Store UK. All the proof i needed was screenshot from there. didn't need bank statements etc. i did a screen grab of the order/delivery page.
wilbur-force said:
I bought mine from the Google Store UK. All the proof i needed was screenshot from there. didn't need bank statements etc. i did a screen grab of the order/delivery page.
Click to expand...
Click to collapse
That's exactly what I did. I provided the order number from Google Store UK, a screenshot from Google Store UK order and a screenshot from my credit provider showing the date, amount, company and transaction ID yet if I check my claim it's made no progress.
MrAmos123 said:
That's exactly what I did. I provided the order number from Google Store UK, a screenshot from Google Store UK order and a screenshot from my credit provider showing the date, amount, company and transaction ID yet if I check my claim it's made no progress.
Click to expand...
Click to collapse
On the tracker mine now says claim approved - delivery within 60 days
As a proof I used an email from google that my order has been delivered. I printed this to pdf file and uploaded. It was ok.
I just uploaded a screenshot of the order page from the Google Store and a screenshot of the IMEI number as requested.
I got confirmation of the claim @18:25 and confirmation of approval @ 20:59 yesterday.
Approval was pretty much instantaneous for me just now. I enclosed a PDF of order confirmation from CPW plus a bank statement cropped image showing the bank web address and payment. And the mandatory IMEI number.
Was_Croques said:
Approval was pretty much instantaneous for me just now. I enclosed a PDF of order confirmation from CPW plus a bank statement cropped image showing the bank web address and payment. And the mandatory IMEI number.
Click to expand...
Click to collapse
This is just odd. Some people here have to wait for days, whilst others (like you and me) get an instantaneous approval (no way this is done by human interaction; I didn't even have to wait for more than a minute). I guess it's an algorithm here that's not functioning properly. I am sorta curious if we will even get our products, or this botched algorithm will lead to more approvals than they have product stock.
Got my claim confirmed this morning, headphones will be sent within 60days.
Morgrain said:
This is just odd. Some people here have to wait for days, whilst others (like you and me) get an instantaneous approval (no way this is done by human interaction; I didn't even have to wait for more than a minute). I guess it's an algorithm here that's not functioning properly. I am sorta curious if we will even get our products, or this botched algorithm will lead to more approvals than they have product stock.
Click to expand...
Click to collapse
Well maybe it is an algorithm taking data from a range of sources in addition to the stuff we present. This is the 2nd Google claim for me; two years ago my Pixel 4 XL gave me an HP laptop that got sold on eBay.
You will get your headset I've no doubt.
put my claim in round 7pm last night but it hasnt moved beyond the " we have received your claim" stage at the moment.
Has anyone who got the phone from Curry's put there claim in yet ,if so how was it for you
combat goofwing said:
Has anyone who got the phone from Curry's put there claim in yet ,if so how was it for you
Click to expand...
Click to collapse
I have not, 14 days have not passed yet, my invoice says the 27th on it.
MrBelter said:
I have not, 14 days have not passed yet, my invoice says the 27th on it.
Click to expand...
Click to collapse
I didn't get an invoice all I got was order confirmation
combat goofwing said:
I didn't get an invoice all I got was order confirmation
Click to expand...
Click to collapse
It will have been in the bag that the phone was delivered in.
Just completed my claim online ,got a text virtually right away saying it had been approved and I will get headphones with in 60 days
How do you get a proof of purchase from EE. Do you have to phone them?
StrangerWeather said:
How do you get a proof of purchase from EE. Do you have to phone them?
Click to expand...
Click to collapse
Was it an online order? If not do you have a receipt?
wilpang said:
Was it an online order? If not do you have a receipt?
Click to expand...
Click to collapse
Yes, online. I have the email acknowledging the order...

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