Hello all,
I've had my Fire TV for a while now. It has been working fine. It is rooted and has XBMC/Kodi on it, but that is about it. It had been working fine until a few days ago when I attempted to listen to an MP3 file through XBMC. It played, but it kept cutting out every few seconds and was very choppy. I noticed when it cut out, my receiver seemed to lose audio protocol as well. I thought maybe it was an XBMC issue but when I got back to the main Amazon Fire TV operating system, it was extremely laggy just to navigate. I rebooted the machine, same issue. Event he screensaver that shows photos s laggy.
I am wondering if there is something that is running on startup causing a problem. I am not using the remote that came with it, instead using a wireless keyboard. I have been using it this way for 2 months without issue.
My next thought it to do a factory reset, but would rather not if I didnt have to. Is there a way to look at what is going on similar to task manager in Windows (sorry, not too familiar with Android itself) or should I just factory reset?
Seems really silly, but I have solved the issue. I guess something with the HDMI connection had changed. I unplugged it from the HDMI 2 port on the tv and plugged it into HDMI 3 port - rebooted and it worked. Leaving this here incase someone else experiences the same issue. I wanted to get technical with it, but the solution was so simple I didn't even think of it (Amazon support requested I try this.)
Related
title says it all, turned on my Fire Tv and all there is a blank screen. I'm at a loss what would cause this? full sd card perhaps? I have XBMC installed with Xbmc launcher installed. Funny enough i can still access voice control through the remote and access apps like netflix. Any help would be great
Samething happen to mines yesterday. Now it wont even make sound or play any content.
What firmware version did each of you last have?
If both are the same,then it might be related to the issue.
Or bad problems with XBMC and/or the location you got it from including how you got it.
The same problem happens to my unit today. No video signal from HDMI to TV. How can I reset the unit?
Hello!
I am very very satisfied from the AFTV.
Rooted, using latest SPMC with RBox modules...
I have noticed that in the last week or two, the device became somewhat unstable (than usual anyway).
Video playback in XBMC (and maybe some other apps like YouTube/Animal Planet/PlutoTV/etc...) is worse, I get a microstutter every few minutes, sometimes even more than a microstutter, video hangs for a second or two... This is very annoying.
*XBMC suffers the most.
This happens regardless of video quality (checked SD/720/1080/2k...).
I am used to taking this kind of irritating behavior from Android, same thing happened to me with every Android Phone / TV Stick I have every had.
My solution was always to reflash a new ROM, start everything from scratch every few months..
I was really hoping that with the AFTV, I could just use it daily without messing around constantly around the clock with bug fixes and reflashes.
The problem here is, that there are no ROMS that I can reflash.
I have also tried installing Seeder, made everything MUCH worse.
Does anyone have any tips for fixing this?
Thanks in advance!
I started to notice the micro stutters last night as well. But the Aftv is at my girls friends place and she had terrible wifi connection. At some point I'm going to take it to my place and hardwire it to see if there's a difference.
I'm assuming it's an internet connectivity issue. Is yours hard wired?
I've noticed this issue with my parents AFTV, but don't experience it on my own. The only difference with their setup is that it is configured with multiple profiles and set to output 5.1 with pass through enabled. If I had to guess, I'd put my money on the stutter being caused by something with the audio engine.
WisdomWolf said:
I've noticed this issue with my parents AFTV, but don't experience it on my own. The only difference with their setup is that it is configured with multiple profiles and set to output 5.1 with pass through enabled. If I had to guess, I'd put my money on the stutter being caused by something with the audio engine.
Click to expand...
Click to collapse
I have mine set on stock. 2.0 optimized.
vi3tl23n3gad3 said:
I started to notice the micro stutters last night as well. But the Aftv is at my girls friends place and she had terrible wifi connection. At some point I'm going to take it to my place and hardwire it to see if there's a difference.
I'm assuming it's an internet connectivity issue. Is yours hard wired?
Click to expand...
Click to collapse
It's not an internet issue, in XBMC I see the movie caching very fast, and when the stutter happens, everything freezes (menus etc...)
WisdomWolf said:
I've noticed this issue with my parents AFTV, but don't experience it on my own. The only difference with their setup is that it is configured with multiple profiles and set to output 5.1 with pass through enabled. If I had to guess, I'd put my money on the stutter being caused by something with the audio engine.
Click to expand...
Click to collapse
ATFV connected through HDMI Cable to the Phillips TV... standard 2.0 audio system, nothing fancy...
Perhaps it's something with my AdvancedSettings xml? My SPMC version? Trickster installed (and not used at all)?
Gaiosan said:
It's not an internet issue, in XBMC I see the movie caching very fast, and when the stutter happens, everything freezes (menus etc...)
ATFV connected through HDMI Cable to the Phillips TV... standard 2.0 audio system, nothing fancy...
Perhaps it's something with my AdvancedSettings xml? My SPMC version? Trickster installed (and not used at all)?
Click to expand...
Click to collapse
What's trickster?
vi3tl23n3gad3 said:
What's trickster?
Click to expand...
Click to collapse
Kernel control app, but it's off and I don't use it.
Iv got a dozen AFTV 1's and sticks!
However my first AFTV2, after opening and turning it on for the first time, it updated and then booted into a blank screen, nothing! Could not get into the resolution settings, nothing dead! Kaput! sent it back!
2nd AFTV2 I had issues with connecting to the wifi, and then when it was downloading the update, the wifi kept dropping out so I had to download it in bits, when it finally downloaded it installed but the new Wi-Fi remote keeps dropping off! Difficulty in pairing it up at times - so annoying! I tried everything in the end I just give up and used my fire tv stick remote!
I have found that apps I used on the AFTV1 like Advanced Task Killer no longer works as it does not show the correct RAM and does not show the processes that are currently running, so I can’t kill Kodi if Kodi crashes! Works perfectly on AFTV1.
On AFTV1 I use the standard amazon 4 USB amazon hub with a wireless mouse dongle and usb drive and both work, on the AFTV2, the hub doesn’t work, I haven’t tried to power it to see if that would work!
No optical, I guess no big deal as HDMI to TV then optical out to sound receiver! Will try this way! But I would of thought going directly would be better!
Apps like CCleaner and others the screen goes small like an android phone! Or stretched on some apps! On the AFTV1 the screen would at least get filled to the whole screen! It makes these side loaded apps look crap!
I can’t find the 4K content? Although I don’t have a 4K TV! Do you need to connect to a 4K TV for this content to suddenly become available?
The AGK FIRE app doesn’t work! My AFTV2’s don’t even appear on the list, so I can’t side load apps from say another AFTV or phone!
http://forum.xda-developers.com/fire-tv/general/official-fire-tv-2-fire-os-5-including-t3219023
I'm getting ready to cancel my cable and are going to stream most of my content. I have a 1st generation chromecast that I have had for years. It performs pretty well, but since I will be streaming more of my content, I wanted a remote (other than my phone) and a UI. Nearly every review I read said that Shield is easily the most powerful and capable streaming box. I've had mine for about a week now and are having serious doubts. I hope that some of you can help.
First off, I knew going in that there are not as many Android TV apps as there are Roku channels. I also knew that apps could be sideloaded, so I didn't consider this that big of an issue. However, I'm noticing more and more that sideloading apps is pointless. I sideloaded the Cinemax app. After installing it, I can't do anything. I guess since it was made for a touchscreen, I can't use the arrows on the remote to select anything. I also tried sideloading the Charter Spectrum app. Same thing, I can't select anything. Even though this is not Nvidia's fault, I also can't use HBO GO, as Charter Spectrum allows me to sign in on an android mobile device, but not an Android TV, which makes absolutely no sense to me. I know that I can use my phone and cast to the Shield, which brings me to my next problem.
It seems that when I cast to the Shield using my phone, the stream is not smooth. It kind of stutters every few seconds. My internet speed is not great, but I don't have this problem when streaming to my old chromecast. I have tried them back to back with the same results. Also, on my last attempt to cast HBO Go on the Shield, along with stuttering, it paused itself. I went to my phone and hit play again. A few minutes later, the same thing. I thought it may be my internet connection, but I switched the cast over to the old chromecast and never experienced a single problem.
The remote seems to freeze up pretty often as well. If I watch something for a few minutes and then try to use the remote, it is unresponsive for several seconds, if not a minute.
I don't know if it is a problem with the apps or the Nvidia. Although it hasn't done it in the past day or 2, the Netflix app was freezing after only a few seconds of opening. In the middle of scrolling titles, the app would freeze and the entire Shield would seem to freeze with it. No buttons on the remote would work for several minutes. The FXNow app was also acting up. When browsing movie titles, some thumbnails would not show up and when clicking other titles, it brought up a different movie than the thumbnail. The Youtube app seems extremely slow to open. After clicking the app on the homescreen, I watch the spinning wheel for at least 10 to 15 seconds before the app opens.
Lastly, I was a little disappointed in the voice search. I used the microphone to search for a movie that I knew was streaming on one of my apps. However, it only showed me results to buy the movie on Google play. I had hoped that it would browse your apps to see if it was available free before showing results to buy.
I know this post is extremely long, but I am hoping some of you can help fix these issues. I have a hard time believing that a device as powerful as the Shield suffers from these simple problems. Most of which, the 5 year old chromecast still performs well.
I would either install full android or return the shield. Me personally, I have been running full android for over a year and will never go back to stock.
What are the benefits of running full android? I imagine you gain access to the full play store, but will apps actually work?
Yes. Full Android lets you run both normal and TV apps. There are a few that may not work, but I haven't run into any major problems so far. One other thing - to get the full use out of it, you will need a mouse and keyboard such as the Logitech K400.
I just run the stock nvidia android TV rom but I have a wireless mouse attached. That lets me run the majority of sideloaded apps that require touchscreen input, but I get to keep the custom shield programs and apps that make use of the regular remote. It's the best solution for me.
I have had mine for 4 weeks and love it for several reasons:
- I use youtube TV and YoutTube TV is not supported on Roku
- It is fast (I do not have the problem you describe with YouTube)
- I like my 4K picture
Other people love the Shield because of Kodi, but I do not use Kodi, so I cannot comment about it.
Having said that, if you are not using YouTube TV, Kodi, do not get into gaming, and/or do not care to run stock Android, I think you are better off with a Roku 4K and you will be fine. You can probably get 2 Roku 4Ks for the price of a Shield and it will have all the channels you ever want.
Again, for me it was YouTubeTV, Netflix, Amazon, HBO GO (works great for me), WatchESPN, Hulu, Vudu. Hulu does not support profiles in Android TV yet, but everything else works great and fast for me.
I have two Insignia Fire TV devices. I have the 55" and the 58". After the most recent update (Fire OS 6.2.6.9 NS6269/2372) the TV drops all audio, usually happening after a graphical or video glitch. Sometimes it never comes back and I'm forced to reset the TV (via menu or remote hold select and play)! On Netflix the video will be playing and then all of a sudden it will buffer indefinitely and when I go back to the menu or exit and come back all sound is gone. The audio is gone everywhere, the Amazon menu also and in every app. On YouTube the video will glitch and repeat itself and then the audio is gone. On other apps sometimes there is no visual que and the audio is just gone.
So something has happened and I'm not 100% sure if the last update did it but about a day after that update I started to notice it. At first I thought it was a storage memory glitch. On the 55" model we had an issue where sound in many apps would be like 2 seconds behind the video and it turned out to be a storage issue. We had less than 600MB of space left and when I cleared up to 1GB+ the issue went away. So I did the same thing on the 58" and deleted many apps getting to 1.3GB free but to no avail. Amazon and Insignia are very good TVs but having only 4.27GB (probably 5 or 6 GB) is a joke! There would have been a $1 difference to make it like 16GB or higher! And when your screensaver app uses 500MB to 1GB WE SHOULD HAVE MORE SPACE! And using an SD card would be good if that wasn't also buggy as heck! I added an SD card to get my live TV video to go beyond 2 minutes and it worked for a day and then went back to 2 minutes and just to get it to work I had to format the flash memory to internal storage and then back to external. It was a joke but this is annoying.
My audio drops out two to three times a night and sometimes a reset doesn't fix it and I'm forced to pull the plug for 30 seconds. I also found that in Live TV mode the audio goes out every few minutes for a few minutes and then comes back on and does this cycle over and over forever! I think it's a system error also as the live TV buffer video so you can rewind and fast forward for two minutes and I think this is also being affected by this issue. So not even live TV is safe for me to watch now that I can't use any of the apps! WTF!? The tv is unusable! This needs to be dealt with ASAP! This is a software issue or unplugging wouldn't work. And I was going to try and hard reset and start over but Amazon should know about this and if it was the update it's going to happen again. I am here to provide anything Amazon needs to get to the bottom of this. I'm sure many people are experiencing this bug but it was hard for me to find the place to report it!? I don't have this new issue with my 55" model. Please help!
Info on TV:
Insignia 58" 4K Fire TV Edition
Software: Fire OS 6.2.6.9 NS6269/2372
Fire TV Home Version: 6200198.1
Model: Insignia NS-58DF620NA20
Storage Capacity: 1.01 GB of 4.27 GB Available (I had it up to 1.3 but the screensaver app keeps taking huge amounts of cache space!).
Also weird is my 55" model shows NA (North America) and 19 at the end to designate 2019 while my 58" shows 20 (I'm guessing meaning 2020 year model). Also the 58" model is gone from Amazon and BestBuy while the original 55" and below " 19" models are still for sale. Was there a hardware bug?!
Sincerely,
5th
OK, this seems to be a huge bug with these TVs, just search Google for, "insignia fire tv edition tv speakers wont turn on". I found over 30 people with different sizes of the same TV that have the same issue! Mine started after that last update, I know 100%! I was also going to post mine also says tv speakers are "off" and won't let me turn them on. I did a hard reset (deleted everything from device and memory) but the issue was still there. I knew it would still be there as the update is still installed. I was able to fix mine temporarily by plugging in headphones and then unplugging them.
They setup a Geek Squad free home visit to look at the TV this Friday so I'll post back then on what they do. But please anyone else having this issue please call Insignia so they can report this bug. The more people who report it we might get it fixed! The weird thing is I could usually get the speakers to work by pulling the plug and then holding the power button for a few seconds and then turning it back on. But that stopped working so I tried the headphone jack and that did it. Once the headphones were unplugged the sound started to come from the speakers and it said "on" again.
My cousin has this same TV and he doesn't have this issue and I have the smaller 55 inch model also and it doesn't have this issue either. So something in that last update screwed something up for many of us.
5th
I found out this issue is affecting hundreds of people. The Best Buy forums are loaded with people experiencing this audio issue (https://forums.bestbuy.com/t5/Telev...-intermittent-audio-issues/m-p/1334032#M39005). Ok, after the Geek Squad guy came and installed the new mainboard the tv is working good. But it updated to the newest version (Fire OS 6.2.6.9 (NS6269/2372) which has been the catalyst for everyone's woes it seems. Also my cousin has the same 58 inch TV and his got the update a couple weeks ago but it only just started experiencing the audio issues.
So after the install my TV now thinks it's a 55 inch, lol. They must have sent the wrong board. They sent me the 55 inch board instead of the 58 inch one. So my 58 inch NS-58DF620NA20 now shows up as a 55 inch as NS-55DF710NA19! I'm hoping there is no long term effects or other odd side effects from this. I have gotten a few "system components" updates and I was hoping that these would fix these headphone speakers off bug. But everyone who has this issue needs to call Insignia and report it so the engineering team can work on a fix (and be notified) at 1-877-467-4289. I'll post back Inna few days and let you know how it's going. Maybe I'm ok now that my TV thinks it's a 55 inch?!
5th
My fix
I also have an Insigna 58" FireTV. To get it to work, I switch the "Input" to "Composite", hit the "Home" key and now the internal speakers are re-enabled.
I do have a Wii connected to the Composite input, but it is not on when I do the input switch.
The audio does dropout as described above, but not sure if an update broke it.
My fix:
I was having this issue. Turned out my friend had connected his wireless headphones and forgot to disconnect them. Check your “other Bluetooth device” setting for any rogue Bluetooth speakers.