Has anyone experienced issues with Wireless?
I will be connected to a wireless network, can disconnect and reconnect just fine, everything seems to be working, but if I open an app that is trying to load data, it does nothing, as thought I have no connection. I have tried turning it off and on, forgetting the network(s) and reconnecting and the only thing that ever fixes the issue is a restart of the phone. Once I restart it will work just fine until the next "blip" in the radio.
Thanks in advance,
Zach
Yep, I have this issue but only when connected to my WiFi extender. Connecting to the main router works fine.
Just to add info, I connect to a Samsung Verizon Extender every day since owning the Note 4 and have no issues.
I also have never had any issues like the OP mentioned. I would start looking at apps you have installed.
Remove and test and so on. I did a quick search and did not find this to be any known issue.
rusty.gh said:
Just to add info, I connect to a Samsung Verizon Extender every day since owning the Note 4 and have no issues.
I also have never had any issues like the OP mentioned. I would start looking at apps you have installed.
Remove and test and so on. I did a quick search and did not find this to be any known issue.
Click to expand...
Click to collapse
My issue exist on both me and my wife's note 4. Both exhibited this issue from the initial setup. It's unfortunate and annoying. If it weren't for the camera and s-pen I would've already gone back to my M8.
mlin said:
My issue exist on both me and my wife's note 4. Both exhibited this issue from the initial setup. It's unfortunate and annoying. If it weren't for the camera and s-pen I would've already gone back to my M8.
Click to expand...
Click to collapse
I found this, maybe it will work, sorry you are having troubles.
Problem: Wi-Fi connection
Every time a new smartphone is released there are a lot of reports about problems with connecting to Wi-Fi networks or maintaining good Wi-Fi speeds. Here’s what to try if it happens to you:
Potential solutions:
Try turning your Note 4 and your router off for a couple of minutes. Now turn them on again and retry the connection.
Take a look in Settings > Power saving and make sure that low battery life isn’t restricting your Wi-Fi.
Try forgetting the connection, choose your router in Settings > Wi-Fi and Forget. Enter the details again.
Try the free Wi-Fi Analyzer app and see if the channel you’re using is crowded. Change to another channel if it is.
Take a look at the settings on your router. Make sure that MAC filtering isn’t on, or add your Note 4’s MAC address, which you’ll find in Wi-Fi > Settings > Advanced.
Make sure that your router firmware is fully up to date.
Read more: http://www.digitaltrends.com/mobile/galaxy-note-4-problems/11/#ixzz3LKnOnxM8
Follow us: @digitaltrends on Twitter | digitaltrendsftw on Facebook
None of these work. Restarting the phone always works.
rusty.gh said:
I found this, maybe it will work, sorry you are having troubles.
Problem: Wi-Fi connection
Every time a new smartphone is released there are a lot of reports about problems with connecting to Wi-Fi networks or maintaining good Wi-Fi speeds. Here’s what to try if it happens to you:
Potential solutions:
Try turning your Note 4 and your router off for a couple of minutes. Now turn them on again and retry the connection.
Take a look in Settings > Power saving and make sure that low battery life isn’t restricting your Wi-Fi.
Try forgetting the connection, choose your router in Settings > Wi-Fi and Forget. Enter the details again.
Try the free Wi-Fi Analyzer app and see if the channel you’re using is crowded. Change to another channel if it is.
Take a look at the settings on your router. Make sure that MAC filtering isn’t on, or add your Note 4’s MAC address, which you’ll find in Wi-Fi > Settings > Advanced.
Make sure that your router firmware is fully up to date.
Read more: http://www.digitaltrends.com/mobile/galaxy-note-4-problems/11/#ixzz3LKnOnxM8
Follow us: @digitaltrends on Twitter | digitaltrendsftw on Facebook
Click to expand...
Click to collapse
Thanks. Funny you should post this, I read it right after I posted here and was planning to check out the MAC filtering when I get home. Weird thing is this: My phone connects to the main router fine, with zero issues of any kind. We have a WiFi-extender by NetGear. My phone will connect to it, but will not exchange any data. My computers, HTC One, and my wife's old S5 all connected to the extender fine. Now, neither of our N4's will properly connect to it. It certainly doesn't seem like an issue with the extender, but that's not to say it isn't possible, and I sure hope that it is and not an inherent problem with the phone. Will try some troubleshooting tonight and report back.
I've run into an issue with the wifi since getting my Note 4 last Friday. The problem I am having is it will connect to my wifi network without any issues, but after a while (it could be 2~8 hours) my note4 will lose it's connection to the wifi router and not be able re-connect until I reboot the phone. I have a dual band ASUS router with the latest firmware, when the note4 craps on itself with the wifi, the wirelessG connection will keep asking for the password and come up with "authentication error" and the wirelessN connection will come up with "unable to obtain ip address"
When the note 4 has this issue, my router log shows "Dec 9 16:54:28 kernel: eth1: received packet with own address as source address", checking further into the logs on the router, this didn't start popping up until I got the note 4. I am hoping it is a software issue, Verizon did however confirm that there is an update coming out the the next few days to address a wifi performance issue...
I have other wireless devices that use both wireless G & N and don't have any issues, i've rebooted the router a few times even though that is not the problem. I even hooked up a different router to see if that would help, but the same problem is still there.
After playing around with different settings, I have yet to find a solution to this problem. Verizon support has me running the phone in safe mode to see if it's an app causing the problem.....
Are you by any chance using 5 GHz on your router? I am having issues with 5 GHz connections and no issues with 2.5.
admiral70 said:
Are you by any chance using 5 GHz on your router? I am having issues with 5 GHz connections and no issues with 2.5.
Click to expand...
Click to collapse
I've been trying both and it has the same issue with either
zmorrow80 said:
Has anyone experienced issues with Wireless?
I will be connected to a wireless network, can disconnect and reconnect just fine, everything seems to be working, but if I open an app that is trying to load data, it does nothing, as thought I have no connection. I have tried turning it off and on, forgetting the network(s) and reconnecting and the only thing that ever fixes the issue is a restart of the phone. Once I restart it will work just fine until the next "blip" in the radio.
Thanks in advance,
Zach
Click to expand...
Click to collapse
Maybe the the new update fixes this issue?
http://www.verizonwireless.com/dam/support/pdf/system_update/benefits-galaxy-note-4-12-9-14.pdf
Related
anyone got weird intermittent wireless issues?
Every now on then, and then seemingly only on some apps, wireless network connectivity will come to a crawl and / or seemingly stop completely. Apps time out etc. but I know the network is fine as my flatmate's galaxy nexus / my laptop remain fine. The most common culprit is the play store. I turn off wireless and go on HSPA, wait a while, go back to wireless, all good.
Also, once I had to kill chrome beta to fix it.
What gives?
I am having some minor wifi issues too, but i think they are slightly different from wintermute's problem.
Both my wifes and my One X won't reconnect to our wifi after returning to the house. The only way I have been able to get them to re-connect is to reboot the router.
The One X's try to reconnect appear to, then instantly disconnect and just keep cycling. Turning the wifi off and on doesn't seem to help.
Our Asus transformer and the laptop don't seem to have any issues if taken out of wifi range and then moved back in.
wintermute000 said:
anyone got weird intermittent wireless issues?
Every now on then, and then seemingly only on some apps, wireless network connectivity will come to a crawl and / or seemingly stop completely. Apps time out etc. but I know the network is fine as my flatmate's galaxy nexus / my laptop remain fine. The most common culprit is the play store. I turn off wireless and go on HSPA, wait a while, go back to wireless, all good.
Also, once I had to kill chrome beta to fix it.
What gives?
Click to expand...
Click to collapse
Hi there's a few forum posts about this. A number of us has had this issue...the One X would not have good WiFi speeds, or would completely stop whereas all other WiFi enabled devices on the same network at the same time would be fine. A reboot of the router seems to fix this for most of us. Doesn't quite make sense why the One X would be affected by a wifi issue but not other devices, but seems to do the trick for most people. Its been 7 days now since I had my One X, and since rebooting the router, the wifi issues have not returned.
I'm a cisco tech in real life and trust me its not my wireless setup... proof is that all other droids work fine (my old nexus, atrix my flatmate's galaxy nexus etc.) unless there is some super esoteric setting that the HTC one requires
having said that I have rebooted my WAP a couple of times (in addition to tweaking my router a bit re: IOS firewall, some tcp-mss tweaks I was using etc.) and it does seem better. Still at a loss to understand why no other device has any issues except for this
I'm seeing wifi drop and reconnect all the time on my One X.
Signal strength isn't an issue, I'm sat 3m from the AP however their are lots of wifi networks in this building so could be an issue with interference...
I don't have any issues with my laptop or old Desire on this wifi..
I see the same issues at the office but again their are lots of wifi networks at that location too...
Tom
Hi there,
I had a problem with my HOX and my German Fritzbox Router...it would connect, but then not letting any data through...and then even disable the whole WiFi signal so that my laptop, ps3 and Samsung Tab did not get a connection anymore...reset of the Fritzbox was necessary....loads of HOX user reported the issue in a German forum, and one suggested to set the WLAN signal from b+g+n 2.4 to only b+g 2.4 and voila....problem has disappeared...price is that connex max at 54 Mbits now...but I can live with that...try it...maybe it solves some people's WiFi issues...until someone or HTC themselves figure out a working solution with a full wireless n support...
Sent from my HTC One X using xda premium
I am experiencing the same issues but with the one s, not the WIFI ones the actual network stops all of a sudden and usually within 1 minute comes back.
It happens about once a day.
The only real problem I have is with the WLAN stick which I use on my pc as hotspot. My Phone connects but after a few minutes I have to restart WLAN on phone so it works again. With the router at my parents home (Fritz-Box) I dont have this problem. I use connectify lite on my pc. With the built-in hotspot in windows 7 it just wont work out. Maybe someone else have this kind of issue and knows a solution.
I have the same problem at home and at work.
Disabling WiFi-N on the AP fixes the problem.
At the office we have Netgear WNAP210 and at home I have a Draytec Vigor 2710VDn
Can't quote xda app giving me invalid thread id error, but I have the same exact issue at work, the linksys wag120n router I use as wap, connected to a net gear router, most times when the phone disconnects, and only the hox, it takes down the internet for even those pcs connected directly to the net gear router, strangely I only need to reboot the linksys router to get things working again.... Weird.
I think the hox is doing something, like sending repeated dhcp requests (as in a bug on hox) and taking out the dhcp server. Although of course various routers would behave differently to this. My home network is fine. Not affected ever.
Sent from my HTC One X using xda app-developers app
wintermute000 said:
anyone got weird intermittent wireless issues?
Every now on then, and then seemingly only on some apps, wireless network connectivity will come to a crawl and / or seemingly stop completely. Apps time out etc. but I know the network is fine as my flatmate's galaxy nexus / my laptop remain fine. The most common culprit is the play store. I turn off wireless and go on HSPA, wait a while, go back to wireless, all good.
Also, once I had to kill chrome beta to fix it.
What gives?
Click to expand...
Click to collapse
I got the exact same issue.
+1
Sent from my HTC One X using xda app-developers app
This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
I have the same problem. Need help too.
Sent from my GT-N7100 using xda app-developers app
ks-man said:
This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
Click to expand...
Click to collapse
Is the wi-fi sleep mode on?
Very odd. I've had no such problem at home,work or university
Sent from my GT-N7100 using xda premium
My network admin created a second wifi network to connect to (I guess our router supported it) and when I connected to the new one I got internet.
If it helps others try and solve the issue he tried pinging the IP address that my phone was using and said that he could only send information but not get anything back.
ks-man said:
This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
Click to expand...
Click to collapse
Try changing your wifi channel config in the router.
Hi, I've got the International version N7100 and experiencing weird wifi problem. I have tried to reset my wifi router and use static IP but it doesn't solve the problem. Btw, the problem is whenever I connect my Note 2 to wifi it would lose connection after a while then messes my router and connection of my PC to router as well. Never had this issue until I brought the Note 2 home a week ago. I had to restart my router and turn off my wifi on Note 2 for everything else to work. My iPad, iPhone and PC are all doing fine when Note 2's wifi is off.
I used to have terrible problems with my Virgin Superhub which all went away when I changed the security settings to WEP hexidecimal from WPA2-PSK (AES). Laptops and phones would have intermittent connections all the time which a reboot or channel change would sort out but only temporarily. Give it a whirl.
Sent from my GT-N7100 using xda app-developers app
I've been experiencing the same problem. It's especially annoying when I try to download big size apps on Google Play ( > 1 gb) because it will stop any moment and i will have to re-download it over and over again. It never happens when I connect to school wifi but it just happens when I connect to my wifi at home. Weird. Nothing is wrong with my wifi at all because my other computer is always connected 24/7 without any problem.
I have a similar problem on Omega Ron v5.0 with latest Andrei kernel. The phone gets stuck sometimes in getting IP address part or have disconnects. It's annoying.
Regards
GT-N7100 cihazımdan Tapatalk 2 ile gönderildi
quick reset of router and modem does wonders!
boodies said:
quick reset of router and modem does wonders!
Click to expand...
Click to collapse
Afraid not.
I did that after other efforts failed but still have to go through same issue every now and then. This is not a permanent problem but something that occurs at least once a day for me.
Also having Wifi issues with GN2 from Sprint
I got the GN2 on it's release date (this past Thursday) through Sprint. Got it home got set up, connected...everything worked beautifully.
After a couple of hours, downloading apps etc. I noticed it had stalled. Turned off WiFI and used the network to finish. Turned back on WiFi and Voila, action again, but a few hours later it stalled.
I first made sure all of my settings were in agreement. No sleep mode or anything like that was enabled. No power saver either.
Couple hours goes by, WiFi connectivity stalls (even though it shows a full signal) I contacted TWC and made sure it wasn't the modem/router. I changed the wifi channel, tinked with the bandwidth... everything worked...an hour later it stalled. Called Sprint they said I had a dud, took it back, exchanged it, got the new one... SAME ISSUES. YEsterday I connected to my Church network HOPING it was an issue at home, but not so. After an hour on the network it stalled.
Contacted Samsung today and they have had no complaints according to them so i said I'm happy to be the first... If anyone finds a fix please let me know.
PD
PastorDroid said:
Contacted Samsung today and they have had no complaints according to them so i said I'm happy to be the first... If anyone finds a fix please let me know.
PD
Click to expand...
Click to collapse
Do you have any solution yet? I have the same issues with 2 different networks. I already contacted Samsung, but they only say I should do a reset of my device and read the setup instuctions for wifi. I'm still in contact with Samsung and hardly try to get a solution.
Stay tuned, I'll post any news I can get.
jetsetwilly said:
I used to have terrible problems with my Virgin Superhub which all went away when I changed the security settings to WEP hexidecimal from WPA2-PSK (AES). Laptops and phones would have intermittent connections all the time which a reboot or channel change would sort out but only temporarily. Give it a whirl.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
I'd prefer it to work with the stronger encryption of WPA2 rather than WEP.
OP: it will be great if you could add a poll to the thread as that way we can see whats the percentage of users are experiencing this issue,
Thanks
Sent from my GT-I9300 using xda premium
ks-man said:
This is pretty strange so I thought I'd check here with people.
I got my new Sprint Note 2 today. When I was at home it connected to my wifi network and worked fine. When I got to work I connected it to our wifi network and the internet won't work. If I turn off wifi internet comes back.
Here's the kicker, I have my old iPhone right next to it connected to the work wifi network and it is connected fine to the internet. This is definitely going through wifi as I no longer have a data plan on that phone.
I checked with our IT admin who said that there is no need to "accept" a device on our wifi network. He also rebooted the network for good measure. After both phones lost the network (from the reboot) and reconnected the same thing happened. No internet from my Note but internet works fine on the iPhone. Restarting my Note doesn't fix the problem.
Any ideas? Thanks.
Click to expand...
Click to collapse
I had this issue with my S3, but never with the Note 2. What i did in that instance was reinstall the OS and that seemed to have fixed the issue. Hope this helps!
Sent from my iPad using Tapatalk HD
Same issue here. Connect wifi and I'm able to hold connection for as little as minutes at times. Turn back on 4G and I'm fine. If I re enable wifi straight after it works intermittently. This is true of both my home and office wifi. So I'm lead to believe it's the phone.
Hi,
Almost the same thing here. everytime I go out of my home and comeback the wifi network seems to work but no internet access. I have to stop and restart wifi then it works.
very strange issue. ok I have a work around but I'm going to open a ticket to Samsung.
Same issue - connects for about 30 seconds
I've tried on different routers. Other devices (iphone, ipad, S3, etc.) all work fine. Sees the wifi network. connects, then disconnects and TURNS OFF WIFI. I can't figure out how to go to service mode to see if this is a timer issue. I've tried on both G and N networks. using a verizon fios, actionteck router (and netgear). Also, will not remember the password credentials. tried router reboot and fidling, etc. Driving me nuts. any suggestions ???
My Note II is not automatically connecting to my home network. Instead, it just tells me there is a network available and I have to manually connect it through the notification. On my Infuse, after first connection there was an option to have it auto connect every time after that, but the Note II apparently does not have an option to turn it on and off. I'm guessing it's just supposed to do it automatically no matter what? I've hit forget and re-entered the password in hopes that would help, but I still the same problem.
This is on a stock phone, btw.
Maybe it's a problem with the router. Try resetting it also.
Sent From Samsung's Galaxy Note II Using Internet
WiFi not auto-connecting (side-question: why would you NOT want to auto-connect?)
This is a huge problem for me as well, both at home and at work. It should be noted that my other devices (mostly iOS) don't have this issue so I'm not entirely convinced it's an issue at the router. If it IS an issue at the router what might it be? Maybe switching to a different channel would help? I'll certainly give it a shot.
I'm about to have a new router at home and will report back if that makes any difference.
(On a side note --> Strangely some of my searches have led to people asking about the opposite - I might be missing something but why would you WANT your WiFi NOT to connect or turn on? With a good connection available, shouldn't everyone want to connect? Saves battery and 4G data. I'm sincerely curious so if you know please do respond to this question as well. Maybe it has to do with privacy or battery life given an unstable connection or something.)
I got the same problem.
It started when I changed the wifi router (from Fritz!box to PKN Experia V8)
Now many times the device does not connect, but uses cell phone connection (meaning it uses the resources I pay for instead of my 'free' home wifi)
So, anyone who knows the solution, please tell me. I can only use Tasker to try to reconnect automatically, but it should not be needed!
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
I have the same problem with my non-mesh Google Wifi router occasionally. it's annoying.
jtbarnes said:
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
Click to expand...
Click to collapse
I'm having the same exact problem with my S8+ and my netgear orbi, all was good until about a month ago, and I've tried pretty much everything, and the exclamation point still comes every few minutes. I can't wait to get rid of this phone honestly. And I've had EVERY Samsung phone to date, and this one has given me the most problems by far. I am on my 5th S8+. HURRY NOTE 8!
Running Luma mesh network... Have the same issue on my S8+ after the update...
Definitely due to the update... No issue prior
whelmar said:
Running Luma mesh network... Have the same issue on my S8+ after the update...
Definitely due to the update... No issue prior
Click to expand...
Click to collapse
Had the same issue. Go into developer options and turn on Wi-Fi verbose logging. Fixed it for me. Try it out
jtbarnes said:
My wife has the S8 and I have the S8+. After the latest update (July 9-10'ish) both of our phones are having problems with our Mesh WiFi, but not our non-Mesh WiFi. We don't have issues with the connectivity to the actual WiFi, that always stays connected, but every few minutes, we'll get an exclamation point next to the WiFi signal meter, and our Internet connectivity drops. When I check WiFi connections during this time, it shows "Internet may not be available". Then, after 1-3 minutes or so, it's working fine again. While this is happening, none of our other devices have any problems with Internet connectivity.
T-Mobile had me boot into Safe Mode, and the problem didn't happen at all in safe mode. So, I did a master rest, and with just factory apps installed, it was happening again. T-Mobile asked me to wipe the cache partition. While trying to boot to that menu, my phone went into a boot loop, then after trying several different button combinations, it just turned off and wouldn't power back on again. So, T-Mobile sent me a replacement. Since receiving the replacement, I have not installed the update, and I have not had the problem on my phone at all. But, there's still my wifes phone. T-Mobile tells me I'm the only one having this problem, so they don't know what the solution is.
Our Mesh WiFI system is fairly new, so I kept the old WiFI active as a fall back option. There are no problems when connecting to that SSID, so I'm thinking the update has caused some issues when jumping between access points on the mesh system. I was also thinking maybe it's a double NAT issue, since my modem doesn't have a true bridge mode option. (My modem hands my mesh WiFi router a 192.168.1.xxx IP, but my devices that connect to the mesh WiFi get a 192.168.0.xxx IP) I tried putting the Mesh WiFi in the DMZ and making sure it gets the public IP. That didn't work. The WiFi manufacturer had me open ports 500 & 4500 to the WiFi router. That didn't work.
Does anyone have any other ideas for me? At the point, T-Mobile is telling me that it's my WiFI because it doesn't happen when connected to the non-mesh WiFi. But, it didn't start happening until the last update, and it's not happening on my replacement phone. We rely very heavily on WiFi calling, so this has been problematic. Obviously I can connect my wife's phone to the old system, but we don't get full coverage in our house from it, which is why we went to a mesh system.
I welcome and appreciate all suggestions.
Thank you
JTB
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Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
richieandsandy said:
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
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Seems to help, thanks!!
richieandsandy said:
Go into developer settings and turn on Wi-Fi verbose logging.
Had same issue and now it's gone. Hope it helps
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Thank you! I just changed that setting. I really hope that works!
Other fix is enabling guest network on your router. It worked for me with Netgear Orbi.
I have an orbi and the above fix didn't quite fix my troubles. After enabling guest mode, then what? Use guest mode? Or does just the act of enabling guest mode change something? Thanks in advance.
Wi-Fi Verbose Logging
Yep! This is a problem the carries and Samsung have chosen to ignore so far. I have the exact same issue with two S8's in my household. Everything, all devices, LG, Apple, HTC, Google, Amazon, PC's, etc., including the S8's worked on our mesh wifi network until the two S8's took on the latest update. After that point neither S8 device would consistently work properly on the mesh network. While all other devices, including a Note 5 and Samsung Smart TV, among a plethora of other devices, continued to work flawlessly. It is definitely tied to the latest update on the S8 devices. I reset the wifi, the phones, etc., including factory resets but that did not solve the problem. Verizon sent 2 replacement phones and we have not allowed the latest update to load on the phones and the replacement phones are working perfectly! The latest software version that screws up mesh wifi connectivity is: NRD90M.G950USQU1AQG4. Beware. So far, neither Verizon or Samsung will acknowledge the issue. Only after hours of trouble shooting and persistence on my part about this issue being a well documented situation in on-line forums did they respond by saying they found one case similar to mine but they did not see this as a wide spread issue. Well, for anyone with a mesh wifi network, this is a big issue and irritating as heck! Come on Samsung! Own up to the issue, support your customers, and fix the problem. The evidence that there is a problem at this point is pretty convincing. All one has to do is go on-line and search the issue and bam, there it is. All somebody at Samsung has to do is take an S8 load the latest update and try it on a mesh wifi network. Really try it that is... It work at first but as soon as the mesh network moves the device to a channel or frequency that is less congested, the device will lose connectivity. Sometimes it is sporadic but eventually it becomes a more persistent problem to the point of uselessness. Either put out a patch or push out the wifi portion prior update for us to revert back to. Don't call us liars and ignore the issue. Hard to achieve customer loyalty and retention with behavior like that. I've already had to muddle through the Note 7 fiasco with the 3 recalls and final discontinuing of the device itself. Samsung, don't leave me hanging again.
UPDATE:
Turning on the Wi-Fi verbose logging did not solve my issue. It seemed to work at first. However, after a few minutes it said it was no longer connected to the web when trying to load some very common url's. However, this time there is no "!" next to the Wi-Fi signal on the S8. It now just stops working. Wish I hadn't let it update on the replacement phone. Again working just fine before the NRD90M.G950USQU1AQG4 update.
Help....anyone!?
dave812 said:
I have an orbi and the above fix didn't quite fix my troubles. After enabling guest mode, then what? Use guest mode? Or does just the act of enabling guest mode change something? Thanks in advance.
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After enabling guest-network, forget the main SSID and connect to guest-network. If you "allow guest to see each other..." you will be able to see other devices, like printer, Sonos, Roku, etc.
I tried the fix above and did not work for me either. Going back to login in in guest-network.
You can also see this: https://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GS8QA/thread-id/534/page/12
In the last 6 months or so I have been experiencing frequent wifi issues, regardless of the custom ROM I'm using. Usually some time after a new installation I am unable to connect to the networks I normally use (my home network and the one at work which uses a proxy server). No matter what I do (clear cache, factory reset, change ROM...) the problem persists. In settings a number of random messages are given: secured, disabled, authentication problem, etc. Every now and then I can get a connection (never at work though) but it doesn't last long. Any help for troubleshooting this would be appreciated. I hope it isn't hardware failure since I'm still enjoyng this tablet after all these years!
Mine started having wifi issues off and on a couple of weeks ago. The wifi started to not turn back on after waking it up, at first just in manually turning it off and then back on seemed to work. Last Friday it just wouldn't stay on at all. I would go to the wifi in settings, it sometimes would get stuck saying turning on. I finally did a factory reset on it, it at first seemed to fix the problem, even spent a couple of hours trying to get everything set back up. Then the problem returned, it just keeps turning the wifi off, if i can even get it to turn on at all. I was going to try and use my phone as a hotspot through Bluetooth (not sure if i can or jot, never tried before), but even the Bluetooth won't stay on. So Sunday, after spending way to many hours fighting with it, i went out and got a new tablet.
Sent from my SM-T830 using Tapatalk
Have you tried using the Samsung Kies app to flash the latest stock rom, Dont use Odin or other non Samsung approved flashing software.
I have had my T800 for over 4 years and had no real problem with the wifi connection, But i have heard that there can be compatibility problems with some wifi routers, Also try changing the channel number on your router, Auto channel was giving me poor connection on my PC, I ran the inSSIDer wifi app and it said to manually change my wifi channel to channel 1 the clearest channel as other wifi and bluetooth and wifi dongle even you smart gas/electric can cause interference., auto was picking channel 13 for some reason and it fixed my problem.
John.
Tinderbox (UK) said:
Have you tried using the Samsung Kies app to flash the latest stock rom, Dont use Odin or other non Samsung approved flashing software.
I have had my T800 for over 4 years and had no real problem with the wifi connection, But i have heard that there can be compatibility problems with some wifi routers, Also try changing the channel number on your router, Auto channel was giving me poor connection on my PC, I ran the inSSIDer wifi app and it said to manually change my wifi channel to channel 1 the clearest channel as other wifi and bluetooth and wifi dongle even you smart gas/electric can cause interference., auto was picking channel 13 for some reason and it fixed my problem.
John.
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Thanks, but since it's the router at my workplace there's not much I can do on that side. Question is, are there any specific steps I can take to verify if it's software-related or if the wifi module is just gone?
Wifi and Bluetooth both use the 2.4ghz frequency, So they can interferer with each other and can cause constant disconnect`s, I have seen this many time, Use 5.0ghz on your T800 if you can, Or disable Bluetooth.
Does your wifi work OK on other brands of router?, Or is it just the one you are using at work.
John.
It's kind of tricky to answer: let's say the times this issue appeared it always stareted at work, but then also at home I couldn't keep a stable connection. Once the problem starts, I get no connection at work at all and very difficult connection at home (meaning it does connect intermittently).
UPDATE. After other attempts and a complete restore of stock firmware, I have both wifi and bluetooth not working, constantly "turning on...." but never activating.