Charging/Connecting Issue. - G3 Q&A, Help & Troubleshooting

I have a weird issue going on with my LG G3 rooted device. I bought the phone about 2 weeks ago and rooted it same day, no issues. A couple days ago I was charging it in my car with a phone charger base that you plug into the car lighter. It was plugged in for about 20 seconds when I noticed it wasn't charging and then i started to smell a burning plastic smell. Turns out the charger base got fried.
Phone was working fine but later that day when i tried to charge it at home in the wall, stock charger, it wouldn't charge whatsoever. So i turned the phone off and tried again and it charged no issues. Now every time i charge my phone I either have to charge it when it's off or plug the charger in and reboot the phone and then it charges while on. I also can't get it to connect to my computer. I was just going to backup my files to my computer and hard reset to see if that fixed the issues but I can't seem to connect to the computer no matter what I do.
Any advice would be appreciated. Also do you think this is a hardware issue or some coincidental software issue. Thanks.

Related

[Q] Gnex doesn't recognize I'm trying to charge it

Not sure if anybody has seen this problem when I plug in my phone to charge it doesn't always (once every 2 or 3 days) recognize that I'm charging it. When I shut the phone down it does recognize the charge and can then reboot and it'll continue charging. However if I reboot without plugging the phone into the wall briefly, then it'll continue not realizing that I'm trying to charge it.
This has been going on for about two weeks now (I've had the phone for about a month and a half). The phone is rooted, but otherwise it is stock. I do two small but noticeable scratches in the plastic, so I don't know if verizon will let me get an exchange.
Anyway my question is has anybody seen this before? I found a couple threads on the reverse condition (phone thinks its charging when its not), but nothing on this condition.
What cord are you using to charge it and what is the amps on the little power unit? I was having some trouble on the plug that negri gave me and I use my old HTC 1 amp plug with my new Sammy cord.
A. Try a difft power unit
B. Try a difft cord
Sent from my Galaxy Nexus using XDA App
It's probably the charger. One of my car chargers will do that. Also, this doesn't sound like the case, but be aware that your phone won't charge if it's extremely hot.
Probably the faulty usb port issue. It is no way to fix it without changing the port.
Happened to me once. What fixed it was taking out the battery for 5 min, then replace it, and power up. Someone else was having the problem and another person suggested the long battery pull. Worked for both of us.
I'll try the long pull and report back.
I use three different chargers. The factory samsung charger, a Seido Docking Station (powered by a generic USB charger), and a generic USB cable for charging from my computer. Condition has been present on all three.
Is it recognized by your computer? If not, the USB port is probably the issue. If it is, then the battery pull may fix it. If that doesn't, make a Nandroid and do a full system wipe and see if that helps. Have you installed any apps around the time you noticed the issue? If so, uninstall that app, reboot and see if that solves the issue.
Example, I had TweetDeck kill my GPS once. Literally, I used navigation, got where I was going, remembered I hadn't installed TweetDeck, installed it, tried using navigation and it was busted, uninstalled TweetDeck and Navigation worked fine. I rebooted, reinstalled TweetDeck and all was good. Quirky things happen sometime.
any news on this? my usb port has recently stopped working but it still charges
Matt

Battery not charging past random, arbitrary level sometimes

The last three mornings I've gotten up and grabbed my phone to find it not fully charged (46%, 71%, and 56%).
Each time the phone said it was charging on the lock screen but would never go higher than whatever it was stuck on.
I tried pulling it off the charger and plugging it back in again, but still it would not charge past some seemingly random and arbitrary value.
Rebooting the phone fixed the issue each time.
wtf? I don't really expect anybody to have any advice for me but still, wtf?
Going to try to get the phone replaced at Costco as I bought it less than 90 days ago.
Has anybody seen anything like this before?
I know that some samsung phone that i owned would have a protection against overcharge. It simply stop charging when it reach 100% and it still show as charging. However, stop charging at 56% never saw that.
Actually this happened to me the first time and only time a couple nights ago.. was sure that the phone was plugged in and charging but woke up and it was at 46% for some reason.
I've since rebooted and haven't had any trouble since so just figured its a one off.. but if its happened to you a couple times I would suspect maybe a problem with the cable or power plug adapter..
Don't know that any rooting or unlocking would be the cause.. (I am rooted)
My wife also has an Optimus G and we switched chargers/cords but I still have the issue.
I can't see how rooting could cause this problem.
Anyway, I'll try to get my device replaced. Thanks for the replies.
xxbeanxx said:
My wife also has an Optimus G and we switched chargers/cords but I still have the issue.
I can't see how rooting could cause this problem.
Anyway, I'll try to get my device replaced. Thanks for the replies.
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Click to collapse
I am experiencing the same thing. It has happened 3x since I got the LGOG back in December. The previous times I thought I didn't have it plugged in correctly. Today I woke up after leaving the phone charged for 6 hours and it was at 23%. I rebooted the phone which I have done in the past and it would start charging, but today it didn't want to charge at all. The charging icon was on but the battery was discharging.
So I decided to cover the basics by swapping out the micro-usb cable with an old blackberry micro usb cable and it ended up charging normally again. The last 10% charge I used the LG micro usb cable again and it was able to charge normally.
Not sure if its the micro usb cable or the LG power adapter or may be the phone.
Any thoughts folks?
Again I have a feeling it could be the cable or power plug being used.. especially if you were able to plug in another cable and it worked ok..
Sent from my LG-E973 using xda app-developers app
ecuasteelo said:
I am experiencing the same thing. It has happened 3x since I got the LGOG back in December. The previous times I thought I didn't have it plugged in correctly. Today I woke up after leaving the phone charged for 6 hours and it was at 23%. I rebooted the phone which I have done in the past and it would start charging, but it today it didn't want to charge at all. The charging icon was on but the battery was discharging.
So I decided to cover the basics by swapping out the micro-usb cable with an old blackberry micro usb cable and it ended up charging normally again. The last 10% charge I used the LG micro usb cable again and it was able to charge normally.
Not sure if its the micro usb cable or the LG power adapter or may be the phone.
Any thoughts folks?
Click to expand...
Click to collapse
Coincidentally, I also did some experimentation today with various chargers and cables and found my problem was specific to the cable that came with my optimus g.
Using the offending cable, I replicated the charging problem on my wife's optimus g using both the optimus g charger and my i9000 charger (thus ruling out the actual charger).
Such a strange problem though, the cable functions normally when transferring files or using adb shell, and seems to be able to charge my i9000 just fine.
Today I was able to fully charge my phone with the LG micro usb cable and adapter. No problems.
May be a phone problem? Its not consistent though.
This happened to me again last night. Starting my day with 10% battery :/
I am going to grab a different cable and see what happens.
Sent from my LG-E973 using xda app-developers app
scoobydooby said:
This happened to me again last night. Starting my day with 10% battery :/
I am going to grab a different cable and see what happens.
Click to expand...
Click to collapse
I haven't had the problem since I replaced the cable. Before replacing the cable it happened every night and a few times during the day whenever I charged. I'm convinced the cable was the culprit.
I am seeing the same problem. My phone will only charge to arbitrary levels then stop. It's not a cable issue as it has done this with three other cables. Sometimes it just takes unplugging and plugging it back in. Other times I have to shut my phone off for it to charge. It also works to switch chargers (even though I have replicated the problem on all chargers) or do a reboot.
Sent from my LG-E973 using Tapatalk 2
My problem has returned with a new cable, but not as frequently. I don't know. It only happens once in maybe 30 charges.
I know i'm bringing this thread back from the dead. Anyone get anywhere with this? Has anyone had any long term problems with the battery or charging?
foster6a said:
I am seeing the same problem. My phone will only charge to arbitrary levels then stop. It's not a cable issue as it has done this with three other cables. Sometimes it just takes unplugging and plugging it back in. Other times I have to shut my phone off for it to charge. It also works to switch chargers (even though I have replicated the problem on all chargers) or do a reboot.
Sent from my LG-E973 using Tapatalk 2
Click to expand...
Click to collapse
Are yu using ny battry saver app...??
Sent from my LG-E975 using xda premium
I'm having this problem as well... Running Rootbox rom... phone gets plugged in, the battery icon starts flashing... but in settings it shows as "not charging" or even at times shows as "usb charging" ....
I'm going spare and crazy ... not sure if its a rom issue or if its a hardware defect ...
first thing to try in this case is a new cable if you have not already done so.. once I started using a store bought usb cable for it, I've had zero problems with charging.

Galaxy Nexus sporadically not charging, fast battery drain

My wife and I each purchased a Galaxy Nexus from the Google Play store last July. Recently, my wife's phone started only charging sporadically when connected to a charger. The symptoms don't line up exactly with any other situation I've found described online, so please bear with me while I type out a full report.
I tried removing the battery and using a precision screwdriver to "nudge" the micro USB port "tongue" toward the screen. I thought it had fixed the problem as the phone started charging immediately after I plugged it back in, but when I checked it ~30 minutes later, it had stopped charging.
I tried taking the battery out of my GNex and putting it in my wife's phone; I put my wife's battery in my phone. That seemed to fix the problem, though, again, it was only temporary. I was able to get both batteries to charge to ~80%, then swapped them back. Again, my wife's phone charged the battery, but only for a short while. I swapped batteries twice more to rule out a bad battery; the same symptoms persisted, so I can confirm the battery is not the culprit.
I tried cleaning the micro USB port by removing the battery and using a needle and 91% isopropyl alcohol to clear any dirt or dust from the contacts. I waited for the alcohol to evaporate, reinstalled the battery, and plugged the phone back in to the charger. Same result as before: Phone charged for a little while, but stopped charging before reaching full charge.
We tried 4 different USB chargers: The charger that came with my wife's GNex, the charger that came with my GNex, the charger that came with the Droid RAZR MAXX that I use for work, and the charger that came with my wife's Verizon Jetpack. Same results on all chargers.
Now for some oddities:
The "charge for a while, but stops charging after a while" persists whether the phone is on or off. I turned off my wife's phone at bedtime one night, plugged it into the charger, confirmed that the charging icons appeared (a lightning bolt, then an animated charge meter). When I woke up, the phone was still turned off but only had 13% charge.
Whenever I plug the phone in to my Windows 7 laptop, I'm able to access the file system every time (100% of the 4-5 times I tried). The Battery settings page will say "Not Charging," but I can view and modify files using Windows Explorer without issue.
And now, for a note from my wife:
Unless my memory fails me, I think this was one morning when the charger felt warm on the adapter where it plugs in. Pretty sure this was the day I took the charger with me to work. I had the phone turned off and plugged it in and later turned it on to check the charge and it had been charging. I left it on and it continued to charge. I had to unplug it on three separate occasions and I plugged it back in and it did ultimately charge fully. But when unplugged, the battery did drain quickly, and I had not previously had a battery life issue.
Click to expand...
Click to collapse
The phone will sometimes get warm--not hot, but warm--around the area under the camera when charging. (I'm guessing it's near where the battery makes contact with the phone.) The charger itself will also get warm sometimes.
Sometimes, even though the Battery section of Settings will say "Not charging," the battery would charge very, very slowly (as in, an increase of 1% charge over the course of 15-45 minutes). When plugged in, the battery would sometimes hold charge (e.g. stays level at ~45%) but not charge or discharge.
When I called Samsung support, I waited less than a minute to talk with a person, explained the situation and symptoms, and was told, yes, the phone is out of warranty (by two months, which I admit is aggravating), but I could send it in for repairs for a total charge of $70.63. That includes shipping both ways. Total repair time would be 5-7 business days. Add 2 days for shipping each way and my wife would be without a phone for 9-11 business days if we were to send it in. It's good to know that the repair are (in my opinion) reasonable because I was hoping to hold on to my phone for at least 2 years before upgrading (and I'd prefer to wait at least 3 years).
I've since got an old iPhone 3GS working on Straight Talk (which was its own ordeal) so my wife has something she can use if and when we send in the phone for repairs. (Side note: My wife really misses Swype.) She plans on backing up her data tonight so I can wipe and reload her GNex and attempt to rule out software and OS as the root cause.
In advance of wiping and reloading my wife's GNex, I had a few questions:
Do you agree with my hunch that the root cause of this issue is hardware, not software? I'd love to be wrong, but all evidence points to a hardware fault.
What ROM do you all recommend for thorough testing in this situation should I encounter the same problems with a clean Android 4.3 stock install?
Are there any other possible fixes you all could recommend before I drop 70 bucks on repairs and my phone has to tolerate the iOS on-screen keyboard for 2 more weeks?
I've had this problem once, I even changed ROMs and it never went away. I changed my charger and it still did the same thing. I don't know what fixed it, but it just started working normally again.
What caused was that I was using it and my device got really hot because I was downloading things, browsing on the internet and playing games on it all while I was charging it. My phone got really hot and a little "CLICK" sounded off and my phone just shut off. It wouldn't turn on until I removed the battery. Cooled it and charged the battery overnight. Although my phone was working now my charger was crazy.
Sent from my Galaxy Nexus using Tapatalk 4

[Q] Charging problems

I've had my stock unrooted HOX for about a year and a half now. Recently it sometimes won't charge when it's plugged in, even though the LED lights up and the phone tells me it's supposedly charging.
It has happened when it's been at 0% and will only turn on for a minute before dying again, and it has happened when it's been at 100% and started to drop when I've started using it when it's plugged in.
This can happen from a few weeks without an incident to not charging every night, it varies a lot.
I have replaced the charger with another "official" one.
Strangely if I plug it into the USB port of a computer it will start charging just fine, but doing that isn't practical for me.
My question is basically to ask if anyone else has had the same problem and found a solution that doesn't involve sending it off to T-Mobile/EE. I have already sent it off once to fix the common wifi issue, which they didn't fix anyway.

My Moto360 would not charge after going out of power

Today I ran my 360 out of power and it would not start charging again. It was tottally dead.
After several hours I noticed the charge lamp on the dock never lit up at all.
To kickstart the charger I held my Nexus 5 to it so it lit up and started charging my phone.
While charging I swapped fawst between the phone and my 360 and it started charging immideatly and continued charging up to booting and the kept charging back up to full.
it would probably work with another QI charger as well as it seems the problem is in the charger not being able to start charging from dead.
I've run mine completely dead several times and it always charges back up on its own.
I had the same issue and had already started a RMA at my online store where I bought it.
Thankfully I had ordered an universal Qi spare charger and when I got it the next day before I returned my original charger I tried it and the watch started to charge with the spare one.
Since then I never had any issues with both, the original and the spare charger.
Wired, but I think it’s more a problem of the watch itself and that it sometimes could happen that it does not properly recognize or handle the data to initiate the charging process.
In my case it worked with a (cheap) Universal Charger with probably locked charging values and in your case with your nexus phone to get the original charger to force charging the watch till it had enough power to handle the process itself.
That’s my idea; correct me if I'm wrong.

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