Note 4 WiFi Speeds - AT&T Samsung Galaxy Note 4

What kind of speeds are you guys getting on your home wifi? For some reason I'm only getting about 7Mbps down, on a 12Mbps service. My PC confirms that I am getting 12Mbps when I run speed test from there, but my Note 4 won't do much more than 7 on the same connection.. Any ideas?
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Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Wifi seems good for me.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

I don't see any problem. At 50 Mbps service i got over 60 Mbps

Definitely have issues since update
My WiFi seemed to work fine when I first got the phone. I took the OTA update and since then I'm getting about 25% of the speed I do on my PC. AT&T is ruining a great phone

I've also had some off wifi speeds since the update. Have 20mb/s at home from my ISP and will randomly drop to 5mb/s but the speed on my laptop will be fine. It's not consistently slow though so i'm not sure the issue.

Wifi slow since update
I'm also having a very similar problem. Everything works speedy over LTE, and it seems its fast on the wifi networks at my work, but my home wifi is incredibly slow. I notice it most with the Play Store, Google Now, and Maps. Images don't load, links/results load slow. Updating apps takes a bit longer.
I did a test and while on wifi, I used the stock Internet browser app and did some searches on google.com, which all returned immediately. Doing the same searches on the Google app took 3 times as long to get the same results.
I know this was an odd test, but I used OpenVPN Connect to VPN in to my home network while on LTE. The same problems occurred over VPN. At first I thought that it was my home wifi, but neither my Nexus 7 or Galaxy S3 have these problems. I'm hoping this gets fixed when the Lollipop update rolls out.

Yea, it's weird because my girlfriend and I have identical note 4s. She hasn't updated hers to the latest os version yet, and she is getting the same crappy speeds on her phone. When I test my speed on my PC I'm getting what I'm supposed to get. Idk, maybe it's this crappy dsl service we have. I'll have to run a test on someone's cable service and see how that goes.

norcal61 said:
What kind of speeds are you guys getting on your home wifi? For some reason I'm only getting about 7Mbps down, on a 12Mbps service. My PC confirms that I am getting 12Mbps when I run speed test from there, but my Note 4 won't do much more than 7 on the same connection.. Any ideas? View attachment 3054974
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
Have you tried to turn WiFi power saver off. From dialer *#0011#, wifi settings and turn power saver off.

My WiFi speed. Seems good.

Edit that last post. So I turned off power saver mode on my WiFi. And this is what I get now!!

jerrychasta said:
Have you tried to turn WiFi power saver off. From dialer *#0011#, wifi settings and turn power saver off.
Click to expand...
Click to collapse
Thank you for the tip! I dod turn the setting off and im still getting crap DL speeds. I haven't had the chance to test speeds on a different network. I'm starting to think that it may be my crappy dsl connection

norcal61 said:
Thank you for the tip! I dod turn the setting off and im still getting crap DL speeds. I haven't had the chance to test speeds on a different network. I'm starting to think that it may be my crappy dsl connection
Click to expand...
Click to collapse
True I prefer cable over DSL any day.

I've had this issue for a while,I use xfinity. I have the WiFi router built into the modem with telephone also.ever since they thought it was cool to make my WiFi a xfinity open hot spot for any customer that sits out side my house and wants to use my router they can,as long as the sign on with there xfinity account.I've had all kinds of wifi issues,my hardwired connections are fine.My WiFi speeds get so slow my phone goes to LTE until the connection gets better.I called and had them disable the hotspot from info I got searching google,they did.It seemed OK for a few days,then same issues.This has been going on for months I'm going to take the modem in a get a new one,but I've read people doing this and still issues.This has happened on my S3,S4,S5.On my note 4 same issues but I have a new one,even when my WiFi is strong and stable certain things won't load even tapatalk,if I toggle off WiFi on my phone and refresh on LTE no problem connects like it should.I disabled power saving that was recimended, but I don't see a change in anything.Even after it refreshes I don't see any stat changes in the dialer WiFi menu.What I does the WiFi power saving mode do anyway?

jerrychasta said:
True I prefer cable over DSL any day.
Click to expand...
Click to collapse
Yes, most definetly. Cable is far superior to dsl presently. We can't get cable where I live, and dsl is my only viable option. I read about a new technology that is being worked on, that when completed will enable data to travel up and down dsl infustructure several times faster than cable. I don't recall the exact numbers, but from the sounds of it, there's a good chance that dsl may become the preferred infustructure for ISPs in the future. Here's the link to the article that goes over it.. I thought it was really interesting.
http://www.cnet.com/news/lowly-dsl-broadband-poised-for-gigabit-speed-boost/

Related

[Q]Does Android Wifi Tether work on LTE?

Does anyone have Android Wifi Tether working when on LTE? I have been having the worst time trying to get this to work on the SGS3 (worked great on the EvoOG). Yesterday, I happened to be in an area that only had 3G coverage, and when I tried the wifi tether, it worked for the first time. A bit later, I was back in my normal coverage area and was back on LTE (4G) and the wifi tether stopped working again. It allows me to connect, and it sends traffic upstream, but it won't route it back down to my connected device (tried iPad 2 and laptop).
Regarding AWT settings, I have tried the usual settings (router fix checked, authentication enabled, SG Nexus CDMA/LTE, GSM, and other profiles that others have mentioned). No luck.
Screenshot of annoying upload but not download attached:
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I'm with you on this one, my original Evo worked great but have had zero luck connecting with the S3 no matter what settings I choose.
I'm also having issues getting wifi tethering to work sometimes I have to force close to get it to work but on 3g and I have the latest beta
Sent from my SPH-L710 using xda premium
I'm almost positive that i used wifi tether on LTE about 2 weeks ago. I don't have LTE at work but i'll try again at home tonight and see if it still works. I'm using Samsung Galaxy Nexus (CDMA/LTE) on wifi tether 3.1-beta14... still using the LF9 modem though.
first screenshot = wifi tether
second screenshot = speedtest website.. speedtest.net wasnt working for me so i googled for another
third screenshot = my motorola photon tethered to my gs3
anyways.. it works for me with the settings i listed above.. i think i followed qbking's tutorial
Ive been using this WiFi Tethering
do the install put model on auto select start WiFi there will be a pop up saying something like there is a new/update for are sgs3.
I haven't had any problems on 4g or 3g unless I'm in a area where I must be on the line of 4g/3g
MvDef said:
Ive been using this WiFi Tethering
do the install put model on auto select start WiFi there will be a pop up saying something like there is a new/update for are sgs3.
I haven't had any problems on 4g or 3g unless I'm in a area where I must be on the line of 4g/3g
Click to expand...
Click to collapse
I did this, but the first wifi install is just the android wifi tether project with a wrapper. It said it wouldn't work on my device, as you stated, and then prompted me to install regular open garden. I don't want my phone to be an open, unsecured wifi hotspot. So I guess I'm fooked unless I can find out why the qbking setup seems to work for some people, but not me and at least one other person in this thread.
Sent from my SPH-L710 using Tapatalk 2
Here's the .apk that i use.
Device Profile = Samsung Galaxy Nexus (CDMA/LTE)
WiFi-Encryption Enabled
SSID changed..
that's all I did as far as settings go.
hope that helps someone!
rihc55 said:
Here's the .apk that i use.
Device Profile = Samsung Galaxy Nexus (CDMA/LTE)
WiFi-Encryption Enabled
SSID changed..
that's all I did as far as settings go.
hope that helps someone!
Click to expand...
Click to collapse
I will agree i did use the same settings and I did accomplish a speedtest on my friends laptop using 4G LTE as my connection. Very fast i might ad 30Mbps down and 10Mbps up... Way faster than my cable here at the house.....
Ok, so I was able to resolve this by grabbing the latest beta from the project. The version in the play store, 3.1 v 14, just wasn't working right. The 3.2 pre1 version from the project page worked great. Anyone else having problems should grab the apk from the google pronect page. Here's the link.
http://code.google.com/p/android-wifi-tether/downloads/list
*edit* updating link to general download area of the google project page, rather than the specific version.
Sleestax said:
Ok, so I was able to resolve this by grabbing the latest beta from the project. The version in the play store, 3.1 v 14, just wasn't working right. The 3.2 pre1 version from the project page worked great. Anyone else having problems should grab the apk from the google pronect page. Here's the link.
http://code.google.com/p/android-wi...etail?name=wifi_tether_v3_2-pre1.apk&can=2&q=
Click to expand...
Click to collapse
That version works for me. Dont have to start and stop until it want to show up.
Thank you Sir.
Sent from my SPH-L710 using Tapatalk 2
Has anyone tried the FoxFi app to see if it allows the phone to use the LTE signal?
I'm in LA, and LTE is not available yet.
i have spent entirely too much time on this tether app and this is because it was not working, but here is what i did which was a collection of things i read here but i had to mix the options up a bit
fist of all i just got this phone 3 days ago and i allowed it to do all updates like a fool
i rooted this 2 nights ago
i am running wifi tether 3.2-beta2
access control is off, sure i get msg once in a while but as soon as i turned this off it immediately loaded the page on my laptop
my profile is: Samsung galaxy nexus gsm, i know i know. im on sprint and its not gsm but this worked
setup method is: auto
it works quickly every time even after reboots of gs3, app and laptops
thought i'd share

Is Wi-Fi really problematic on Note2?

I see reports of problematic Wi-Fi for the Note2 & I've heard the multi-view update (for AT&T anyway) will also include Wi-Fi improvements so the question for current Note2 owners is just how problematic is Wi-Fi really at this time?
-Thnx
Not problematic at all
I personally haven't seen any hardware deficiencies on this device, and no major software issues. Wifi is stable, the hot spot is stable, bluetooth is stable, and I'm getting higher speeds and better connectivity then I've ever seen on tmo's network.
I also have no issues with wifi what so ever. Great phone! Everything works as it should; minus having the multi window update of course.
Sent from my SGH-T889 using xda premium
moSess said:
Not problematic at all
Click to expand...
Click to collapse
Same here. No problems when I use wi-fi.
Wifi is actually stronger than on my gs3
Sent from my SGH-T889 using xda premium
awrnsmn said:
I also have no issues with wifi what so ever. Great phone! Everything works as it should; minus having the multi window update of course.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Good to hear about the Wi-Fi as I use Wi-Fi a lot & it could have been a deal breaker. I'm hoping T-Mobile will feel more pressure regarding the multi-view update when Verizon this week launches with it & AT&T who has worked on it for a while updates it. Sprint the first major carrier to get multi-view is my current carrier with the EVO which will see its 2 yr contract end Saturday so I ordered http://www.amazon.com/gp/product/B00A45SF7G last night-should arrive Friday. Would also like to see this white case when available as I'll likely be getting the Note 2 in grey & want to see it in these black & white kickstand cases like my black EVO. I'll also get http://www.amazon.com/Seidio-CSK3SSGT2K-BK-ACTIVE-Kickstand-Samsung/dp/B00A45SGKC when available again as my EVO & seen in Seidio Active and Surface Case Unboxing and Review for the Samsung Galaxy Note II .
I hope T-Mobile doesn't wait until the Note 3 to update to multi-view & what ever happened to the screen recorder function?
Wifi connectivity is awesome no issues.
So do you all think the reports of Wi-Fi issues are just isolated issues then?
http://forum.xda-developers.com/showpost.php?p=34724156&postcount=121
http://www.anandtech.com/show/6386/samsung-galaxy-note-2-review-t-mobile-/9
"WiFi
The Note 2 uses BCM4334 for WiFi and is enabled for both 2.4 and 5 GHz. Just like the Galaxy S 3 that means 40 MHz channels on 5 GHz for a maximum physical layer speed of 150 Mbps. I did have some weird issues here, no matter what I did I couldn’t get the Note 2 to go on the 5 GHz AP, or get up to 150 Mbps.
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Curiously enough there isn’t any 2.4 or 5 GHz priority toggle under the advanced tab in WiFi settings, yet the Galaxy S 3 models have this toggle and the same WiFi hardware stack. I suspect there’s some software or configuration issue here.
As a result we see iPerf performance out of the Galaxy Note 2 along the lines of what you’d expect for just 2.4 GHz operation. I’m puzzled as to why this is the case quite honestly."
My wifi sometimes disconnect and reconnect a few times a day. Never had any problems on my sg3. Don't think it's my router. I passed my returning window.
sic_lic1o1 said:
My wifi sometimes disconnect and reconnect a few times a day. Never had any problems on my sg3. Don't think it's my router. I passed my returning window.
Click to expand...
Click to collapse
I did have that problem when I first bought it actually. I tried disabling the wifi sleep option by doing these:
*#0011# > press menu key on phone > WiFi > click the "ON" button so it does't light up (basically turn it off).
It seemed to have solved the problem but still seem to happen rarely. I thought i had a dud but after I did a factory data reset and all wifi problems were since solved.
My friend did a factory reset before he even used his phone and he never experienced any Wifi problem. Hope this helps...
Jrdunno said:
I did have that problem when I first bought it actually. I tried disabling the wifi sleep option by doing these:
*#0011# > press menu key on phone > WiFi > click the "ON" button so it does't light up (basically turn it off).
It seemed to have solved the problem but still seem to happen rarely. I thought i had a dud but after I did a factory data reset and all wifi problems were since solved.
My friend did a factory reset before he even used his phone and he never experienced any Wifi problem. Hope this helps...
Click to expand...
Click to collapse
Thanks. Just turned off the wifi sleep mode in phone setting. Hopefully this will help with wifi dropping.
FWIW I've been a tad disappointed in the WiFi, performance seems okay but it's finicky about routers. I've got a mid range Cisco unit (500 series) at home and it will not connect to the 2.4ghz side at all, but will the 5ghz. At the office it's the other way around (Engenius business grade stuff). Once connected it's been fine, seems slightly slower over wifi than the original note but otherwise fine, it's just picky and takes some extra steps for me. I've upgraded to the latest firmware on my router at home with no change, not that I expected one as the release notes had nothing applicable.
Jrdunno said:
I did have that problem when I first bought it actually. I tried disabling the wifi sleep option by doing these:
*#0011# > press menu key on phone > WiFi > click the "ON" button so it does't light up (basically turn it off).
It seemed to have solved the problem but still seem to happen rarely. I thought i had a dud but after I did a factory data reset and all wifi problems were since solved.
My friend did a factory reset before he even used his phone and he never experienced any Wifi problem. Hope this helps...
Click to expand...
Click to collapse
any ideas what are the difference between the wi-fi power saving from this menu vs the "keep wifi on during sleep" in the phone settings? They seem to turn on and off independently.
Jinra321 said:
any ideas what are the difference between the wi-fi power saving from this menu vs the "keep wifi on during sleep" in the phone settings? They seem to turn on and off independently.
Click to expand...
Click to collapse
Umm really don't know..
Jrdunno said:
I did have that problem when I first bought it actually. I tried disabling the wifi sleep option by doing these:
*#0011# > press menu key on phone > WiFi > click the "ON" button so it does't light up (basically turn it off).
It seemed to have solved the problem but still seem to happen rarely. I thought i had a dud but after I did a factory data reset and all wifi problems were since solved.
My friend did a factory reset before he even used his phone and he never experienced any Wifi problem. Hope this helps...
Click to expand...
Click to collapse
I'd check the Wi-Fi sleep policy but curious why a factory reset before using the phone would help as shouldn't it already be in a factory reset state before using (i.e. what your friend experienced could have just been a coincidence)?
Good to see that this is not in fact a common experience..
-Thnx

[Q] Tmobile Note 3 on ATT network?

Anyone else running a Tmobile Note 3 on the AT&T network? Is there any difference in reception or LTE? I've seen in other threads people complain that they dropped calls and had less reception with the Tmobile hardware on ATT, I'd be curious to see DB measurements and not simply rely on the reception bars. Also heard complaints that the Tmobile N3 doesn't hand onto ATT LTE signals well.
Also using the Tmobile Note 3 on the ATT network does;
1) does tethering still work?
2) does it work with an AT&T microcell?
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Tether Works
No problem here.
There are other thread with same information. Search.
Sent from my SM-N900T using Tapatalk
spinedoc said:
Anyone else running a Tmobile Note 3 on the AT&T network? Is there any difference in reception or LTE? I've seen in other threads people complain that they dropped calls and had less reception with the Tmobile hardware on ATT, I'd be curious to see DB measurements and not simply rely on the reception bars. Also heard complaints that the Tmobile N3 doesn't hand onto ATT LTE signals well.
Also using the Tmobile Note 3 on the ATT network does;
1) does tethering still work?
2) does it work with an AT&T microcell?
Click to expand...
Click to collapse
My wife and I both use straight talk which runs off of AT&T towers and when I'm at the house I have full bars and my speed was 20 if I remember correctly, at work I get 3-4 bars but never any reception problems. Hope this helps a Lil bit.
I'm running my N900T on AT&T with CM 11 and have noticed that my phone randomly drops back to Edge and even G sometimes. It has completely lost data access occasionally too. I put my phone in airplane mode and it goes back to full LTE, but that's bothering me. I don't know how to fix it.
Gaúcho comedor said:
I'm running my N900T on AT&T with CM 11 and have noticed that my phone randomly drops back to Edge and even G sometimes. It has completely lost data access occasionally too. I put my phone in airplane mode and it goes back to full LTE, but that's bothering me. I don't know how to fix it.
Click to expand...
Click to collapse
Mine does that on tmobile
Gaúcho comedor said:
I'm running my N900T on AT&T with CM 11 and have noticed that my phone randomly drops back to Edge and even G sometimes. It has completely lost data access occasionally too. I put my phone in airplane mode and it goes back to full LTE, but that's bothering me. I don't know how to fix it.
Click to expand...
Click to collapse
You can download Advanced Signal Status. Then go to additional info then device info and you can change the network mode to LTE only to force it to reconnect to LTE always.
sstory792 said:
You can download Advanced Signal Status. Then go to additional info then device info and you can change the network mode to LTE only to force it to reconnect to LTE always.
Click to expand...
Click to collapse
I tested the app here, and although it says my LTE signal is at 100%, my data connection is being disabled every time I make a call. I tried changing the preferred network type to LTE only in the phone info menu and calls drop as soon as I hit the call button on the dialer. Also, in the phone info menu, the option to enable/disable data shows only as "enable" during a call, which means data is disabled, and clicking it does nothing. As soon as I hang up, my data connection restarts and goes to 2G. I don't know if this is a problem with CM 11, so I'll try a Touchwiz ROM in a minute. Any other suggestions?
Gaúcho comedor said:
I tested the app here, and although it says my LTE signal is at 100%, my data connection is being disabled every time I make a call. I tried changing the preferred network type to LTE only in the phone info menu and calls drop as soon as I hit the call button on the dialer. Also, in the phone info menu, the option to enable/disable data shows only as "enable" during a call, which means data is disabled, and clicking it does nothing. As soon as I hang up, my data connection restarts and goes to 2G. I don't know if this is a problem with CM 11, so I'll try a Touchwiz ROM in a minute. Any other suggestions?
Click to expand...
Click to collapse
No problems at all with touchwiz. Probably a CM11 problem.

Try Netflix over wifi, any issues?

Just recieved my G4 from T-Mobile. Factory fresh device here. When using the Netflix app while on wifi im recieving problems. Basically sometimes doesnt log me on at all. Then when i do switch to cellular data, it then works. Also the videos take longer then usual to start if it does start at all. I have the Note 4 right beside me connected to the same wifi, works without a problem. I did factory reset again to eliminate singular instances. Doesnt seem to effect the outcome. Anyone else with similar problems??
No issues for me on my Verizon G4 on Wi-Fi.
No issues for my tmo variant.
Does this issue replicate on other Wi-Fi networks as well?
I haven't used Netflix long on the G4 but when I was checking it out it seemed 100% fine. Logged in superfast and playback as well. I did testing vs my Note 2 and the G4 blew it away how fast everything was loading etc.
I had to turn off Wi-fi calling. I couldn't sign into Netflix with it on. Netflix is working fine for me with it off.
~ sent from my LG G4 (H811) using Tapatalk
jesamyn said:
I had to turn off Wi-fi calling. I couldn't sign into Netflix with it on. Netflix is working fine for me with it off.
~ sent from my LG G4 (H811) using Tapatalk
Click to expand...
Click to collapse
Sounds like a QOS issue on the router.
Sfkn2 said:
Sounds like a QOS issue on the router.
Click to expand...
Click to collapse
Not likely, in my case at least. The router in question is an ASUS RT-N16 running a Tomato variant with QoS rules that have been working flawlessly for me for two years. In addition, I wasn't even using Wifi calling, it was simply enabled. My N5, N7, and Galaxy S2 have no problems signing in. The error I received had to do with the network time. As soon as I disabled Wifi calling, the error resolved.
Turning off wifi calling worked. Thanks for the advice.
So after getting the replacement G4 in store my Netflix not working either without Wifi calling off. The old phone was able to play back fine with it on. Can anything else be tried. Since Wifi calling is a feature I use at my house since we have bad signal area and only use Netflix on Wifi so they both need to be working. I tried everything from Netflix chat will try a modem/router reboot again.
I did another factory reset and only connected the 5G wireless signal (thought maybe that was the issue) it worked right away but once google service updated again thats it wont work without Wifi calling off so...
Anyone other Tmobile users can test this or Netflix and say if they need to have Wifi Calling off or not ?
I do believe it's something with the Google Service update since I tried it again same issue. I did find out you don't have to turn Wifi Calling off but change it to Cellular Network Preferred instead of Wifi Preferred. It does work if you change it back to Wifi sometimes but only if the video is preloaded but it's hit or miss if it works but if you play another video you will have to change it back to Cell or Off.
WiFi + "WiFi Calling" + NetFlix does not work
I had the same problem with my new "LG G4" phone. If connected to WiFi and the "Wi-Fi Calling" feature is enabled then I get these NetFlix app errors:
- Please make sure that your device has network connectivity and the Date and Time settings are acurate (-3)
or
- Sorry, we could not reach the Netflix service. Please try again later. If the problem persists, please visit the Netflix website (12001).
I tested on multiple very high quality WiFi networks.
The workaround was to:
- Disable "Wi-Fi Calling" when using WiFi and NetFlix
or
- Don't use WiFi, instead use T-Mobile's cellular data network
Thanks but look @ Sfkn2 post at the top member is with Tmobile and said no problems. I replied around that time no issues but now I have the problems. Yes those are the errors.
Someone is to blame and they all just want to point fingers at each other. It's on Tmobile to fix this and that probably won't happen.
Right. Apparently I can't take a screen shot for you guys to see while the movie is playing. But you can see I'm connected to WiFi calling on tmo network..
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Sfkn2 said:
Right. Apparently I can't take a screen shot for you guys to see while the movie is playing. But you can see I'm connected to WiFi calling on tmo network..View attachment 3367145View attachment 3367150
Click to expand...
Click to collapse
Yes that's what strange that I had 1 of them working on it but both don't now unless I change to Cellular Network Preferred . Can you tell me if your on a 5GHz or 2.4GHz connection or if both work and then your Router model. The connection shouldn't matter much since I had it working on both and found the 5GHz was strong enough to use in most my house and was using that most of the times. Might try changing the channels or something.
I have the Asus RT-AC68U (not the Tmobile one) I bought this just after release.
Streaming to my phone using the Emby app from my Emby server works fine as well.
I know we have a work around to atleast Stream but need to get this sent to the right places for a fix.
BDestroyer8418 said:
Yes that's what strange that I had 1 of them working on it but both don't now unless I change to Cellular Network Preferred . Can you tell me if your on a 5GHz or 2.4GHz connection or if both work and then your Router model. The connection shouldn't matter much since I had it working on both and found the 5GHz was strong enough to use in most my house and was using that most of the times. Might try changing the channels or something.
I have the Asus RT-AC68U (not the Tmobile one) I bought this just after release.
Streaming to my phone using the Emby app from my Emby server works fine as well.
I know we have a work around to atleast Stream but need to get this sent to the right places for a fix.
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Netgear N600 - model WNDR3400V3.
Makes no difference whether it's 2.4 or 5. Dynamic IP setting. QOS option is off.
I posted the issue over at http://www.reddit.com/r/tmobile/comments/3bedec/lg_g4_netflix_not_working_with_wifi_calling/ and got a response from a Tmobile Employee which I believe is on the Engineering side. They are going to report the issue so it's a start to see if they can fix it.

networking genius needed

So I got my new note 7 and am loving it except for one significant problem. I cant get to google play on my wifi. Every other wifi in the world works. Just not my own at home. I can connect at my moms no problem, LTE works. Get a white screen as if the app is trying to load and sometimes a connection error try again later.
Things I have tried.
Other wifi networks "which works"
Tried my moms router on my modem, no go
All the stuff you get when you google like cache reset, manually adjust the time, factory restore....
One work around that works is to run a vpn, another is connecting my hootoo travel router to my wifi and connecting the phone through it. Then app store and photos works fine.
Google says its a problem specific to my phone and connection to the internet, so samsung or isp problem, samgsung said its a isp problem, rogers said its a isp problem. So not very helpful.
My setup is my note 7 connected to an archer c9 "tplink" which is new a month ago. my isp is xplornet "bleck" and im on thier 25 meg 300 gig lte package which actually get between 2 and 5 meg down, half a meg up. We have a note 5 and an iphone in the house as well and they both work fine.
Anyone have an idea? Samsung, xplornet, rogers and google haven't a clue.
Sounds like your ISP DNS is having issues.
hdresden said:
So I got my new note 7 and am loving it except for one significant problem. I cant get to google play on my wifi. Every other wifi in the world works. Just not my own at home. I can connect at my moms no problem, LTE works. Get a white screen as if the app is trying to load and sometimes a connection error try again later.
Things I have tried.
Other wifi networks "which works"
Tried my moms router on my modem, no go
All the stuff you get when you google like cache reset, manually adjust the time, factory restore....
One work around that works is to run a vpn, another is connecting my hootoo travel router to my wifi and connecting the phone through it. Then app store and photos works fine.
Google says its a problem specific to my phone and connection to the internet, so samsung or isp problem, samgsung said its a isp problem, rogers said its a isp problem. So not very helpful.
My setup is my note 7 connected to an archer c9 "tplink" which is new a month ago. my isp is xplornet "bleck" and im on thier 25 meg 300 gig lte package which actually get between 2 and 5 meg down, half a meg up. We have a note 5 and an iphone in the house as well and they both work fine.
Anyone have an idea? Samsung, xplornet, rogers and google haven't a clue.
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Click to collapse
nixonboy123 is right. Your DNS is giving you issues. Log into your router and manually specify DNS address. You can use Google's DNS at (8.8.8.8 and 8.8.7.7). Google how to configure DNS on your router if you aren't sure.
If you're unable to manually specify DNS on your router you can find DNS settings on your phone. You may have to select manually specify IP address on your wifi network to configure the DNS.
Shikyo said:
nixonboy123 is right. Your DNS is giving you issues. Log into your router and manually specify DNS address. You can use Google's DNS at (8.8.8.8 and 8.8.7.7). Google how to configure DNS on your router if you aren't sure.
If you're unable to manually specify DNS on your router you can find DNS settings on your phone. You may have to select manually specify IP address on your wifi network to configure the DNS.
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Click to collapse
This, except I believe Google's secondary DNS address is 8.8.4.4.
\m/ said:
This, except I believe Google's secondary DNS address is 8.8.4.4.
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Click to collapse
My mistake. You're right.
They are right. Also grab a ping tool and try resolving play.google.com
Sent from my SM-N930V using XDA-Developers mobile app
Thanks for the advice. Changing the dns on my router to 8.8.8.8 and 8.8.4.4 allows me to get into the google play store now, but my installed apps tab remains blank. Everything else works though. Also my google photos gets stuck on the first upload. The progress bar on the first photo will start but hang forever. Connect through vpn or any other wifi network i've tried and it all works fine.
Kind of frustrating to have so much headaches just trying to set up a new phone i should be enjoying.
Rogers agreed to replace the phone when they get some more in. Why would my S5 Note 5 and G4 all work without all this hassle?
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What are your on phone e speed tests, tracerts etc showing.
Sent from my SM-N930V using XDA-Developers mobile app
Contact your provider have them switch your isp and you can search for the best dns servers so you dont get slowed down by everyone in your city.
Sent from my SM-N930V using XDA Free mobile app
matsuyamakaze said:
Contact your provider have them switch your isp and you can search for the best dns servers so you dont get slowed down by everyone in your city.
Sent from my SM-N930V using XDA Free mobile app
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Click to collapse
Can't seem to get images to show until I post some more. I'll try again on the PC when I get home.
Speed tests are as high as 18 mbps in the morning but average around 5 mostly. 100 ms ping or lower
Ping results look ok to me.
3 transmitted 0%packet loss...

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