Better reception with the Note 4? - Sprint Galaxy Note 4 Q&A, Help & Troubleshooting

I currently have the Note 2, with some reception and call sound quality issues. I was wondering if anyone has made a jump from the 2 to 4, and if they found that the above issues were improved.
I don't want to waste the time testing the device out, not to mention the hassle with dealing with Sprint support in trying to get a refund and renew my upgrade option.
As a short example of my current issues. My reception varies greatly, but in general I see a lot of 3G. Especially in any indoor areas, reception is pretty weak. Usually at the 2mb/s and under range. Call audio is also a huge issue since day one, and people often can't hear me, and they usually sound garbled, etc.
Any thoughts are much appreciated.

Hey! I jumped from the s3 a couple weeks ago and yeah I have seen a serious improvement! The new LTE spark for sprint is actually really good. I mean speed wise it's average like normal LTE but reception wise its alot better. I get it even in my basement. I would suggest making the jump. Totally worth it. (PS 3g speeds are also a lot more consistent for me, it could be tower improvements or something but the new phone has helped a lot) and if you have spark in your local area I would highly recommend the leap!

Thanks for the response.
I really don't want to renew with Sprint if it's going to be the "same ol' experience, different device". They keep telling me I have multiple towers in the immediate area of my home that are fully upgraded, yet I've seen no improvement in service.

I had the Galaxy S III and got the Note 4 - not the comparison you were looking for but I'll share my experience. I live in Seattle, where Sprint is expanding LTE coverage. But my S III reception was never great. Driving around today, I was in one area where my Speedtest result was 48Mbps download, almost twice what I see on my home Comcast network. Measurements in the 10-20Mbps were more the usual case. But compared to my S III, both reception and download speeds are significantly improved - this alone made the upgrade worth it to me. I couldn't be happier with this device at the moment.

Related

Verizon Galaxy Nexus Reception and Call quality

Hi,
I am looking to buy Samsung Galaxy Nexus and upgrade my Verizon contract. I didn't see good reviews for this phone. I heard lot of complaints about poor signal reception, call quality and battery life (reviews like PCMAG and others). I am not too worried about the camera but if the signal and call dropping is real problem, then I don't think it's worth considering this phone.
Anyone experienced any issues? If so, is there a fix?
Please help me making a decision.
Thanks,
Kala
i havent had any issues with call dropping or anything like that
signal in my area is very very strong (full LTE coverage, full bars) so i cant comment on that part
I get full bars of 4G where I live, and 30mb/s, but then again I live in Manhattan.
Sent from my Galaxy Nexus using xda premium
Not sure where you're looking at reviews, but Verizon, Amazon, Best Buy, and WireFly all average ratings of 4+ out of 5.
FWIW, I live in OKC and came from an LG Revolution that always had full strength. My Gnex seams to normally have 2/3 out of 4 bars, but I've never lost signal and get the same speeds I did on the Revo.
I've never had a dropped call on this phone. I live in Tucson and I get 2-3 bars of 4g usually at around 20mb/s.
Sent from my Galaxy Nexus using Tapatalk
The thing that messes measurements up for people, and has unjustly lead to a poor reputation, is:
1) Non-4.0 phones never report LTE signal strength. They will always show CDMA signal strength. Since the LTE network is a lot patchier than it should be given the low frequency it operates on, people assume the 10db difference is due to phones. It is not (google AnandTech Galaxy Nexus if you want to see an exhaustive test). Switching the phone to CDMA-only will put it on-par with other devices.
2) The phone uses considerable hysteresis (averaging the signal over a period of time) when calculating its signal strength. You literally have to two phones next to each other and wait for 10 seconds for the GN to accrue enough data to give you an accurate reading. Most phones will give you the last reported strength, so you'll see the dbm reading change every half second based on slight changes in angle and atmospheric conditions.
The Nexus is at least as good as the OG Motorola Droid (the only phone I've compared it to side-by-side), with a variance of +/-3 dbm, which is probably within the margin of error for these things. And at least in my experience, it will NOT drop a call. I've held calls in areas that had almost no signal (zero bars, -120dbm reading), and while the call got choppy when I ducked under some steel structures, it didn't disconnect. Having used AT&T, T-Mobile and US Cellular recently, I don't know if it's phone or network, but it's impressive.
Just make sure you close apps with ads on them through multi-tasking button (swipe them away), turn GPS off, turn 4G off and battery will last you an entire day with texts, calls, web serving and playing apps. No dropped call or signal issues, camera doesnt focus that well even after touching the auto focus. I would buy this phone again in a heartbeat.
I had two of these. The first wouldn't charge. It also kept loosing the 4G signal. This meant dropped calls and messages not being sent. I picked up a "New" replacement and the phone charged fine. The dropped signal issue persisted with the new device. BTW, I'm in Albuquerque NM.
I tried several radios, but to no avail. The call quality isnt very good either. I really wanted to keep the phone, but have no use for a device that will only work flawlessly on 3G. I was even willing to sacrifice call quality because I don't talk very much on my phone.
Google the Nexus and connection issues. You'll get a grip of links to read about signal loss. The problem seems to be area specific. You may have no problems. I now have the Galaxy Note. Works well, but ATT is slower than VZW in my area (No LTE). The call quality is the best I've ever experienced. Now waiting for ICS.
Steve
A far as call quality goes, on the Verizon GNex, it's really awful. I often find myself asking people to repeat themselves a lot more than I should. My old Samsung Solstice (feature phone) had much better call quality but then again that was on AT&T. Also until it's fixed you have to deal with people on the other end of the conversation occasionally not being able to hear you, its happened to me twice now.
Sent from my Galaxy Nexus using Tapatalk
You are insenuating it is the network that affects your call quality.
It is not. I don't think anyone will argue that a feature phone is better as a phone, than a smartphone is, as a phone. Call quality is not the reason you buy a smartphone.
I have had nothing but problems w the lte gnex. In side by side comparison between the gnex, Droid 4 and the stratosphere the gnex will say -120 dbm while the others will b in the -75 to -85 range. On top of that the othe to phones hold on to 4g much better. In places where the nexus has -120 dbm 3g signal pulling 500kbs the other 2 phones have nearly full 4g bars pulling 25mbs. On top of that the nexus can take up to 10mins to switch from 4g to 3g and vice versa while the others take 30 secs max. The gnex is the best phone I've had but after 2 replacements and trying every radio combo available I just cant deal with this BS any more
I have similar experience. While I can receive a signal about 80% of the time with the 4G network, while I am on that network, my call voice quality is horrible. What I hear is fine, what other people hear from my voice is unacceptable. I have been on Verizon tech support, many days and hours trying to get this resolved.
From what I have read above, I have to agree with everyone that is trying to say that this is not a network issue. I agree. it is the phone, plain and simple. I used the Galaxy S II, and that is possibly the best phone I have ever owned. That was on the Sprint network. I had to switch to Verizon because where I moved, I had no Sprint signal. When I switched to Verizon, that phone was not available. I chose the Nexus. I should have waited for the S3.
I don't know what to do at this point. 4 months of phone replacement, SIM card replacement, PRL updates, Phone OS updates, etc. Verizon is calling me back again tomorrow in the continuing saga of call quality diagnostics...
I will try to keep everyone up to date, if you are interested.
No problems here. After the 4.0.4 update the random reboots stopped. Calls have always been clear, and even clearer after the update. Recently upgraded my wife's phone to a GNex and same deal - no problems. Were in and out of 4g in the Puget Sound area and switching is not an issue. Happens fast and for the most part flawless. Only on a few rare occasions does the phone seem confused and stop getting a data connection for a few minutes.
Sent from my Xoom using xda premium
bad radio?
I have had issues with outbound call quality. The person on the other end says I sound like Charlie Brown's teacher, Wawahwa wa wawwa. First time it happened I went to Verizon and they swapped out the SIM. Good to go for a couple weeks then it started again. Back to VZW and they sent a replacement phone which i transferred the second SIM to. Great for a few weeks and back to VZW for a THIRD SIM. This morning I got the OTA 4.2.2 and Im back in class with Charlie. Im wondering if its the radio at this point...ideas?
the issue is the radio.
I 100% hated this phone.
I had it for almost 2 years and I've been threw 3 of them, all had the worst call quality Ive ever seen in a phone. to the point it couldnt even make a phone call. random screeching sounds, dropped calls, I would hear the person but they wouldnt hear me. I had to take it back for the USB plug on it breaking, had a REAL bad screen once where it would burn in after being on for not even 10 secs. Nothing but problems
I have real strong signal strength in my area so having on these issues is un called for and NOT looking good on verizon.
I hated this phone so much I ended up buying a GS3 on ebay and never looked back
I do NOT recommend this phone to anybody.

[Q] How is 4.0.4 Signal on CDMA Nexus?

Hello,
I am looking to get feedback from users on Verizon's CDMA nexus running 4.0.4. I am wondering if the signal quality has been improved? Obviously signal is important to me, and I live in an area that would have signal issues if I don't stay in the beaten path! I like the idea of a pure nexus device; however, it is not worth it if I can't make or receive phone calls.
Thank you for any input!
Verizon In New England Area
I've been running the unofficial 4.0.4 radio for month now in New England. For the most part I get great 4g and a decent 3g coverage when 4g drops. At home it will usually stay in 4g. Sometime it will drop to 3g when it's in my pocket or I'm in the middle of the house. I use it a lot for 4g hotspot seeing I'm on the unlimited plan. At work because it's a huge medal building, it will drop a lot more. We even have cell towers for Verizon on the roof. But I believe at that point I'm too close. With this phone I've noticed that it very rarely drops down lower than 3g giving me bad data connection. This is only my second 4g phone, having the Lg Revolution before. I'm trying to revive the revolution for my wife so she can use the 4g hotspot too. But now I've just flashed the 4.0.4 official radio and I'm going to see how it does. I'll let you know.
I get 1 bar on this new VZW GN, where my CDMA iPhone 4S gets 3. Since this VZW GN came with 4.0.4, I'm not sure what it used to be like.
HTH
I would say get a Motorola RAZR if signal strength is important to you...I live in Jersey and commute to New York, and I've had this phone since launch on VZW...signal strength is not it's forte and has not improved one iota...I've tried every radio that has leaked out, and a bevy of custom roms to boot...no improvement...I'm extremely bummed...
Sent from my Galaxy Nexus using Tapatalk 2
My decision
Well...I wanted to post what I ended up deciding and if I am happy with it or not after a few weeks.
I went with the Verizon Galaxy Nexus.
My previous setup was US Cellular on a Motorola Electrify!
As expected, the signal quality was less than the Electrify; however, most of the signal issues are while I am driving. Where I used to drop out once; I now drop out twice on the same stretch of road. This is only for about a minute though.
My job has 7 different locations with one out in the middle of no where. I have service at all sites which was the biggest decision factor. I do not regret the decision I made 3 weeks later.
I was a bit concerned about the speaker volume, but volume+ fixed that.
The phone quality is great IMO. I have found nothing lacking on the phone except the signal. I was a bit iffy on the camera, but It is better than my Electrify 8mp camera. Plus ICS.... enough said on that.

GSIII LTE/Sprint

That's right I am on Sprint with no LTE, and I have a Photon. I plan on picking up a GSIII Sunday in a Sprint store. This may sound crazy to some of you, but for me it makes perfect sense. I don't get Wimax inside my home, but can get it outside sometimes here in the Bronx, NYC. I tried and liked the weight feel, and fluidity of the EVO 4G LTE. After researching it seems like the SGIII may be the phone to get based on over all performance and software enhancements. I have also experienced 1.5 mbs up and down on 3G in this area, and feel we will have LTE soon.
After using the EVO LTE "I am compelled to ditch" my trusty Photon for a GSIII. I do this for the software fluidity, and multimedia enhancements as well. I use my phone mostly for calling and rarely use Wimax unless I am out in the city any way. When NYC is lit up with LTE I will have unlimited data, and a great phone until this happens. If I want a better phone at the years end I will sell this for only a Galaxy Nexus and add to a second line! My last Premier upgrade is July 1, 2012.
When I factor in the fact that S4GRU reports that NYC will be lit up by October, and my upgrade is due now I decided not to wait and push my 2014 upgrade back until October. Also the fact that Sprint's service suffices enough for me to stay for the unlimited data, and LTE at an affordable rate. a win win scenario "for me"! I know that Sprint has already broadcast that they will light up the LTE in the 4-5 1st round major markets July 15th 2012.
I had phone phone (evo lte and GS3) Evo lte even tho is only a month old got a lot development going for it already, GS3 none really but no one almost has it yet, on performance I see both phones as fast, but the multitasking is so much better on GS3, is more like the galaxy nexus, it keeps apps in background for the longest and the screen is better on the evo lte, speaker is louder on gs3 but for some reason clarity goes to the evo lte, on network part I do not have any idea because I switch carriers because slow speeds my GS3 is on tmobile and even tho I like the phone now, I always wanted my Evo lte on tmobile cause it is a great phone... Anyways both phones are amazing but I would get the GS3 just to make sure you future proof with hose 2gb of ram
Sent from my SGH-T999 using Tapatalk 2
jgalan14 said:
I had phone phone (evo lte and GS3) Evo lte even tho is only a month old got a lot development going for it already, GS3 none really but no one almost has it yet, on performance I see both phones as fast, but the multitasking is so much better on GS3, is more like the galaxy nexus, it keeps apps in background for the longest and the screen is better on the evo lte, speaker is louder on gs3 but for some reason clarity goes to the evo lte, on network part I do not have any idea because I switch carriers because slow speeds my GS3 is on tmobile and even tho I like the phone now, I always wanted my Evo lte on tmobile cause it is a great phone... Anyways both phones are amazing but I would get the GS3 just to make sure you future proof with hose 2gb of ram
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Glad to hear this....thanks man
I went to the Sprint store 10:00 am Sunday morning to get my unit. The antenna on this phone is pretty darn good. It isn't too far removed from the Photo that I have. I compare signal -dbm strength and they are literally within -2 dbms and most times the very same -dbm and signal strength in poor reception areas.
After it discharged the 1st hour because of app down loads and updates from my SD card it went 10.5 hours under mild use 15% talk 35% screen time, listening to music. The phone looks way better in person and feels nice to hold. It is a bit slippery though.
I was leary of Samsung's phone after othe r issues kept flaring up in the GNEX, and SGII CDMA phones in the US. The GPS seems to lock on effortlessly, and the antenna signal is excellent for me so far. In my home signal from sprint is weak down stairs on the lower level and it received the same -dbm and bar strength as my Photon.
Phone calls are clear, and most importantly my Blue tooth's/Blue Ant T1/Q2 doesn't keep seem to disconnect sporadically as it did before.
Don't be afraid to get this phone.....This or the EVO LTE are both great phones and it's user choice in my opinion. So far I am happy that I bought this product!
I was also able to achieve 1.92 mbs down, and 1096 kbps upload on 3G here in the Bronx NYC near the Throggsneck Bridge! Network vision is a coming LTE I am waiting ok! I feel confident I will be basking in LTE signal very soon. S4RGU reports NYC market should be live by October.
If I can get 1.92mbs down all the time until then I'd be a happy camper for now!
QWIKSTRIKE said:
I went to the Sprint store 10:00 am Sunday morning to get my unit. The antenna on this phone is pretty darn good. It isn't too far removed from the Photo that I have. I compare signal -dbm strength and they are literally within -2 dbms and most times the very same -dbm and signal strength in poor reception areas.
After it discharged the 1st hour because of app down loads and updates from my SD card it went 10.5 hours under mild use 15% talk 35% screen time, listening to music. The phone looks way better in person and feels nice to hold. It is a bit slippery though.
I was leary of Samsung's phone after othe r issues kept flaring up in the GNEX, and SGII CDMA phones in the US. The GPS seems to lock on effortlessly, and the antenna signal is excellent for me so far. In my home signal from sprint is weak down stairs on the lower level and it received the same -dbm and bar strength as my Photon.
Phone calls are clear, and most importantly my Blue tooth's/Blue Ant T1/Q2 doesn't keep seem to disconnect sporadically as it did before.
Don't be afraid to get this phone.....This or the EVO LTE are both great phones and it's user choice in my opinion. So far I am happy that I bought this product!
I was also able to achieve 1.92 mbs down, and 1096 kbps upload on 3G here in the Bronx NYC near the Throggsneck Bridge! Network vision is a coming LTE I am waiting ok! I feel confident I will be basking in LTE signal very soon. S4RGU reports NYC market should be live by October.
If I can get 1.92mbs down all the time until then I'd be a happy camper for now!
Click to expand...
Click to collapse
Glad to hear this, I'm also in the Bronx but I get horrible speeds in my house using the EVO lte, not too bad outside. I'm waiting on the store to open so I can make the switch to the GS3
Sent from my EVO using xda app-developers app
Iphony89 said:
Glad to hear this, I'm also in the Bronx but I get horrible speeds in my house using the EVO lte, not too bad outside. I'm waiting on the store to open so I can make the switch to the GS3
Sent from my EVO using xda app-developers app
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Click to collapse
You must switch from Tmobile Avatar to Sprint.lol I posted this information for people like your self in NYC, and also for people that want to know about antenna signal. I am very pleased about antenna RF reception, and GPS signal. I am only wishing that I could have got it for 149.00 from radio shack. They didn't know when they would get it, and I figured with Apple trying to ban every thing I better get one before supplies die out!

[Q] EVO 3D vs GS3 in weak signal areas (Sprint)

Where I live (and work for that matter) I have little to no signal , there is one spot in the house that I have found that I can actually make a phone call and stay connected. I was thinking about switching to the GS3 , but , I have seen horrible reviews regarding operation in weak signal areas , but , they were mostly from 6 months ago. Does anyone have any real world experience with these phones (I currently have the EVO 3D). Switching carriers probably wont make much difference as I am in the proverbial "Dead Zone" especially at home. Do not know if it makes much difference but there basically is no 4G in this area either...
also are there any phones out there that excel in weak signal areas ?
TIA
Dan
Blackberrys have always been very reliable for me when it comes to past devices and having great reception.
Ultimately these devices come off assembly lines so my device might pick up signal well and someone else might get a slightly weaker signal.
Id recommend finding someone with a GS3 and invite them over for some RF comparisons.. Wouldnt hurt to get an EVO LTE in there as well.
Real world testing is the only way to know for sure in your situation..
I always thought the same thing having always been an HTC phone person until I actually got the GS3. I get far better reception with it than I did with my 3D.
brownhornet said:
I always thought the same thing having always been an HTC phone person until I actually got the GS3. I get far better reception with it than I did with my 3D.
Click to expand...
Click to collapse
are you on Sprint ?
I go back and forth. When i got my EVO LTE it had issues getting stuck on 1x after being on LTE or eHRPD.
So i got a GS3. Worked great till recently. After the JB update i started to get high cpu usage due to the media bug. Then i started to get stuck with no data service. My device was having problems switching from LTE to 3G.. So i am back on my EVO LTE and its performing better then my GS3. Battery life is twice as good with my normal usage then on my GS3..
I get better reception on my gs3 than I did with my evo 3d, at work on my 3d sometimes it'd take 15-20 seconds to even get the call to start dialing when try a make calls and would sometimes have problems with people hearing me, my gs3 holds a consistent signal

Cellular strength and throughput

We know how much you like to stream, ahem, "videos", and so cellular data is mega-important. Rate this thread to express how you think the Samsung Galaxy Note 7's LTE performs. A higher rating indicates that it's fantastic: throughput is excellent and signal strength is top-notch.
Then, drop a comment if you have anything to add.
So far so good here, no issues what so ever!
I gave 4 stars. It far better than my note 4 was. I did a speed test, in an area I have done numerous speedtests with the 4, and with the 4 I averaged 12mbps(being generous here) down, and 1mbps (after a few seconds at 0) up. With this 7, I got a 38mbps down, and 12 mbps up.... showed the same amount of bars as the 4 usually did, but obviously performed much better.
Keep in mind, I live in the middle of nowhere in Maine... speed tests were performed with about 2-3 bars (fluctuating).
For me its been much worse than my Note 5. Not really sure what's going on. Carrier is Virgin Mobile (Bell Canada)
Is there anybody who can compare Note 3 (n9005) with Note 7?
It's about 70% as good as my 6P but I can deal. I would have LTE and 3 bars in my office building .. Note 7 fluxuates between LTE 1 bar and HSPA+ or nothing at all. Thank God for TMO wifi calling, eh?
Hmm, it doesn't sound promising at all. :/ Signal reception is a big weakness of my Note 3 so I expected little bit more from a new device (and after few years of development) - I see that there are still some issues on Samsung side in compare to other brands and models especially at high-end market.
WiFi calling (and VoLTE) isn't supported by O2 Czech network yet because they are... kind of slow and "specific".
What about Note 7 and iPhone 6S/6S+ or LG G4? My colleagues have these devices so I can test and compare it little bit in real life with my Carrier.
Btw. Thanks man!
I'd rank it about equal to my note 4, which is disappointed but most things are as I get older...
BableMan said:
I'd rank it about equal to my note 4, which is disappointed but most things are as I get older...
Click to expand...
Click to collapse
Its a little better than my note 4. Little louder and clearer. Not crazy better, but better.
Corbitt74 said:
Its a little better than my note 4. Little louder and clearer. Not crazy better, but better.
Click to expand...
Click to collapse
Then we have different builds, mine suffers from worse speaker quality. I've assumed that's the trade off we get for being able to drop it in a toilet.
BableMan said:
Then we have different builds, mine suffers from worse speaker quality. I've assumed that's the trade off we get for being able to drop it in a toilet.
Click to expand...
Click to collapse
Hard to say really, we do have quite a bit of HD coverage here, also havent talked a lot on this yet, but from what I have its been good.
I had questionable service with my GS5 down in my basement, and now there's no question at all about the service on my Note 7 - it's non-existent. I cannot make or receive calls down in my basement anymore; have to go upstairs. This was rarely the case with my GS5, both on Sprint. Just my experience.
Perhaps it is the fault of AT&T and not the phone itself, but I get a shoddy signal at my house. I do live in a rural area, however, but it could be better nonetheless. Note: In town and in cities, I get perfect cellular strength.
Sattero said:
Is there anybody who can compare Note 3 (n9005) with Note 7?
Click to expand...
Click to collapse
I got the Note 7 to replace my Note 3. I am on Verizon. The Note 7 has been leaps and bounds better than the Note 3 as far as cell reception. I could not use my Note 3 at home without a Network extender and now my Note 7 works everywhere, even the basement, without a hiccup. I originally, before purchase, thought I would need to use the WiFi calling feature here at my home, but there is no need. On my daily route, I used to have 2 dead spots, where I always dropped calls on my Note 3, but I have had no issues with the Note 7. I believe that may be in part due to the VOLTE capabilities that the Note 7 has over the Note 3. The Note 7 would be the perfect phone if they would have built it with a flat screen. I don't see any real use for the edge panels and I have already turned them off. No need for insurance or screen protector on the Note 3 and it still looks perfect. I am seriously contemplating getting insurance for the first time as I am extremely paranoid about breaking this thing. If it weren't for how much I use the S-Pen, I would have probably waited to see what the other manufactures come out with. Hopefully, the paranoia will wear off.
Is not compatible with sprint signal booster air rave, but i also havent seen it reach high network speed on lte. so far not impressed.
I'm coming from an LG V10 and it's definitely a bit worse in the signal strength but the actual speeds seem to be about the same. I tether my phone for home internet and I always sit it in the exact same spot in my window because I found where the best signal is. With my V10 I'd have about -105 to -109db and with the Note 7 I'm getting about -114. I might need to move it around a bit and see if I can get any better. When you have a strong signal it flies though. Today in the city while I had a full signal (not sure the db's but 5 bars were full) I got 99.8Mb down and almost 17Mb up Verizon just upgraded a lot of the network in my area.

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