WiFi Issues - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

I am having a problem with the wifi in my house and my Verizon Note 4. Some apps load very slow such as YouTube, Inbox/Gmail, Instagram, and Google play music for example won't play music at all. I also sometimes don't get hangouts notifications on time. Fairly often I have to open the actual conversation thread for the messages to show up. The weird thing is other apps seem to work flawlessly; Falcon Pro, Reddit Now, Pandora and Google Plus all work with no issues at all.
It gets even more frustrating....
My nexus 7 (2013) and my girlfriends HTC One (M8) work fine connected to the same wifi network.
The issues on my Note 4 all go away when connected to the wifi at my girlfriends house or when on 4G at home.
This leads me to believe the Note 4 just doesn't like my wifi here at home. I feel like I have tried EVERYTHING... Forgotten the wifi connection, made sure all the advanced wifi settings are correct, reset my router, I have even factory reset my phone but nothing has changed.
If anyone has any ideas please help. It will be greatly appreciated!!!

koonrat45 said:
I am having a problem with the wifi in my house and my Verizon Note 4. Some apps load very slow such as YouTube, Inbox/Gmail, Instagram, and Google play music for example won't play music at all. I also sometimes don't get hangouts notifications on time. Fairly often I have to open the actual conversation thread for the messages to show up. The weird thing is other apps seem to work flawlessly; Falcon Pro, Reddit Now, Pandora and Google Plus all work with no issues at all.
It gets even more frustrating....
My nexus 7 (2013) and my girlfriends HTC One (M8) work fine connected to the same wifi network.
The issues on my Note 4 all go away when connected to the wifi at my girlfriends house or when on 4G at home.
This leads me to believe the Note 4 just doesn't like my wifi here at home. I feel like I have tried EVERYTHING... Forgotten the wifi connection, made sure all the advanced wifi settings are correct, reset my router, I have even factory reset my phone but nothing has changed.
If anyone has any ideas please help. It will be greatly appreciated!!!
Click to expand...
Click to collapse
I also have some wifi issues. I can maintain connection with the wifi, however, the connection 'degrades' after the a couple of seconds to minutes and after the phone goes to sleep. I tried the following:
1. Airplane mode on and off
2. forgetting wifi and resigning in
3. rebooting
4. factory reset
5. router firmware update (Verizon fios Actiontec m1424wr).
No success... I've connected to other wifi sources (at verizon store, public restaurants, and mobile hotspots) and it would maintain a reliable connection like usual.
I'm getting a replacement Note 4 from Verizon. If that doesn't fix it I don't know what will...

koonrat45 said:
I am having a problem with the wifi in my house and my Verizon Note 4. Some apps load very slow such as YouTube, Inbox/Gmail, Instagram, and Google play music for example won't play music at all. I also sometimes don't get hangouts notifications on time. Fairly often I have to open the actual conversation thread for the messages to show up. The weird thing is other apps seem to work flawlessly; Falcon Pro, Reddit Now, Pandora and Google Plus all work with no issues at all.
It gets even more frustrating....
My nexus 7 (2013) and my girlfriends HTC One (M8) work fine connected to the same wifi network.
The issues on my Note 4 all go away when connected to the wifi at my girlfriends house or when on 4G at home.
This leads me to believe the Note 4 just doesn't like my wifi here at home. I feel like I have tried EVERYTHING... Forgotten the wifi connection, made sure all the advanced wifi settings are correct, reset my router, I have even factory reset my phone but nothing has changed.
If anyone has any ideas please help. It will be greatly appreciated!!!
Click to expand...
Click to collapse
This probably won't solve your WiFi problem, but maybe while you are at home you can use the "download booster" function? If you have unlimited data, of course, because it will use your 4G if I'm not mistaken(?) s:

After trying numerous things I finally received my replacement Note 4. Turned it on and connected... no wifi issues at all. This meant that it was not an issue with my router and instead isolated to the actual phone itself.
Very happy that this worked, though unfortunately it isnt the quickest fix. I suggest turning it in for a replacement if all else fails

Related

problem with wifi

I have problem with my nexus, wifi is connected but I cannot access any internet. Sometimes interet works normal, then suddenly disappears, wifi is connected normal but there isnt internet
I tired wih other android phone, samsung galaxy ace, but same thing
But nokia n8 works normal, this dosnt happening
I do not know of which can be either the router or the phone
I tried to change settings on the phone and the router but nothing
If someone has an idea, I would be grateful to him
I had the same problem on my nexus, while the wifi worked fine on other devices. I flashed several different ROMS, to no avail, and resolved myself to believe that it was a hardware problem. Before flashing back to stock, I reset the Router, just for laughs. Problem solved. Make sure your wifi settings on android are correct, and try resetting your router. It's worth a shot. Which ROM are you on?
i tired several times with reseting router, even change settings, sometimes internet start to work but after 30-40 minuts stops again
i dosnt now what exactly ROM is on phone, becouse i just buy him
Without knowing the ROM, and at the risk of sounding like a tech support douche, maybe you should try a wipe/factory reset.
Sent from my Galaxy Nexus using Tapatalk 2
wipe
brandonfish said:
Without knowing the ROM, and at the risk of sounding like a tech support douche, maybe you should try a wipe/factory reset.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Hi,
I am new to dealing with the Android OS with my Galaxy Nexus, but I am thinking the same thing. My main concern is backing up and reinstalling all of my information, apps etc. I use Titanium backup pro for my backups but would like to know if my phone will be recognized when I try to reload all of my apps.
Thank you for your reply.
Scott
I have WiFi problems at my house. It shows that I am connected but no internet. I know is the router in my case.
I would test your WiFi somewhere else, such as Starbucks or Barnes and Noble.
moshe22 said:
I have WiFi problems at my house. It shows that I am connected but no internet. I know is the router in my case.
I would test your WiFi somewhere else, such as Starbucks or Barnes and Noble.
Click to expand...
Click to collapse
Hi,
I have connection everywhere - Starbucks, home, Staples, Chapters/Indigo (Barnes and Nobles equivalent in Canada), even borrowing Wifi from unsecured home networks etc. but the disconnect is between the Wifi and getting my Internet to connect. Connection bars are all gray and at home very strong signal showing. This reminds me of connection problems I had with my laptops (running the MS OS of course), but in the Android OS I am a "newbie" and reading forums trying to figure what other people's connection problems are, and how they were solved.
There are no Wifi connection problems using my laptop (now) or my daughter's iPods, my wife's Blackberry Bold at home. My data works find, and I wish there was a roll back feature to the time just prior to the problem occurring last Thursday. My understanding is I have to completely restore my system, and this leads me to more questions about if I can reload all of my apps or if I will have to pay for them again. In the end, it may be faster.
I downloaded - per member recommendation - a Wifi analyzer and it shows that my home Wifi speed is excellent.
Thanks, I am always open to ideas to solve.
Do you know how to find the version of ROM on my Galaxy Nexus? I must look.
Scott
Additional Technical Information for solution
I am rooted using GNexus-root-package-FYA with Superuser pack.
ROM/Kernal combo - 3.0.8-gaaa2611 [email protected] #1
Other possible important information
Android version - 4.0.2
Build # - ICL53F.I9250OUGLA4
Mobile network type - UMTS:3
Signal Strength - -103 dBm 5asu

Strange connectivity problem

Hi,
I have been having this weird problem with my internet connectivity for my Note 2 today. I dropped my Note 2 this afternoon, and there are luckily no visible signs of damages on the body. Up till a couple of hours ago I was out and using my data plan and there were no problems with the internet. However, now that I have connected to my wifi network, I am not able to open any website in any browser. Apps like facebook, xda app etc also are not able to connect. But some apps, like whatsapp and speedtest.org app are working as usual. There are no problems connecting to my local wifi either, and I can access my router as well - I just can't connect to the internet. I have other android devices as well, and they are having no such problems - all these apps on other devices can easily connect to the internet through the same wifi network.
Now, I think there could be two issues. Firstly, as the phone had been dropped, some hardware problem might've occurred. But as I am able to access internet through some apps (whatsapp etc) from my wifi I don't think this is likely. Secondly, some app/process might be blocking my browsers and the facebook apps access to the internet. But again, this too is unlikely as the browsers and facebook app can access the internet through 3g.
I am very confused as to what to do, and would be really grateful if one of you guys could help me with this.
Sent from my GTN7100 or the Nexus 10, heaven knows.
Those who help noobs go to heaven. True story.

Sudden WiFi problem.

Please help.
Suddenly I have weird WiFi problem where, for instance, it won't even connect to my home WiFi. Sometimes it is saying 'Saved' sometimes 'Obtaining IP address' and sometimes 'Connecting'. When I finally get connection, sometimes it just disconnects for no reason (well, there have to be a reason), and again wouldn't connect. For instance, while I am writing this it is Obtaining IP address the whole time.
I couldn't find the pattern in these problems, but someone might be able to help.
Tried resetting modem, phone, clear cashe...
I didn't notice that my MacBook have any issues, nor my LG TV. It works fine there. I'm on 7.1.2.
Hope someone can help.
Cheers.
Sent from my Nexus 5X using Tapatalk
Have no idea if it is related, but found somewhere online that I might have bad app. Went back and checked what apps I have installed recently, and those were two apps for my new UHD LG TV. Uninstalled them, and problem went away.
Might help someone.
Sent from my Nexus 5X using Tapatalk
The 5X's wifi sucks. I travel with my Note 4 also since that always connects to available networks, like at hotels or at airports. The 5X will often just do what yours did. I have access to Time Warner hotspots since I have their internet service. But it almost never connects and when it does it usually takes many attempts. My Note 4 would connect so easily that it would connect when I was stopped at red lights or even stop signs. The 5X takes lots of messing around. Adding and forgetting the network. Turning wifi off and back on, etc.
I have the Time Warner app to assist in connecting and that helps. I thought that app interfered with the wifi, so I remove it when travelling, but found it makes no difference.
I did find that Skype Wifi, which allows someone to connect to hotspots around the world and pay using Skype credit, did interfere with the wifi like your apps did. So some hotpots would work without it installed, but wouldn't with it installed. I took it off, but of course I can have in on my Note 4 and have no problems with any wifi hotpots.
I would agree that the 5X wifi sucks. I have issues on my home wifi as well & know it's not the network. My older Nexus 5 connects & stays connected fine. and the 5X will be setting right next to it & be 'obtaining IP" or say "No Internet" -- anyone have any other suggestions would be greatly appreciated. Enjoying the phone - but not this issue.
I've been having wifi problems since I got mine months ago, my internet connects for 0.5 of a second then disconnects even if I stand beside my router
---------- Post added at 05:09 PM ---------- Previous post was at 05:09 PM ----------
Such a weak phone, my camera and mic broke and I haven't even dropped my phone yet lmao
tbonezx11 said:
I would agree that the 5X wifi sucks. I have issues on my home wifi as well & know it's not the network. My older Nexus 5 connects & stays connected fine. and the 5X will be setting right next to it & be 'obtaining IP" or say "No Internet" -- anyone have any other suggestions would be greatly appreciated. Enjoying the phone - but not this issue.
Click to expand...
Click to collapse
I had forgotten about an issue with my router, but it affected the router. The 5Gz signal would just disappear after about a day, which would require rebooting the router to restore. I went on vacation and the router made it 3 weeks without needing to be rebooted. So obviously it was the 5X causing the issue. The router manufacturer was going to RMA it, but one of their engineers sent me a beta version of the firmware that ended up fixing the issue, but I can not use any official firmware release. My 5X now, if I put it on the 5Gz signal, will just stay for a while, then I'll look at the phone and it'll have switched to the 2.4Gz signal. So I just let it stay on that. At least the router signal doesn't completely disappear anymore, but the core issue with the 5X is still there.
One of the steps in trying to fix wifi problems used to be setting it to 2.4Gz networks only. 7.0 or some version of the OS took away that option. Someone in the Google forums requested it be put back in, but it doesn't look that that will happen.
It's the phones connectivity it's messed up, and u are able to get it replaced if u got warrienty
I did a factory reset and it does not resolve the issue as I have been having issues for the past month or two. i think its one of the updates that borked it up; but until i roll back idk
If anyone can make your 2.4 band a G type or mixed mode router and leave your ac band alone. I noticed that leaving the connection to G type keeps the connection solid for me and drops go away. I know this is not a solution but until this can be resolved. This didnt happen before and for the like of me it is IMPOSSIBLE to flash older firmware and system images on the POS device. It get stuck on the Google logo.
There was a post awhile ago in a different phone thread for HTC ( yes, i know its not the same ) but there apparently appears to be WiFi 'drivers' or 'radios' if you will and the solution was easy there, but here I think someone with some experience might have to point those out to us. ( its on this page https://forum.xda-developers.com/ve...tock-m-firmware-nand-recovery-t3330972/page32 )
I am wondering if using a set of WiFi drivers from 7.1.1 would resolve this issue or not, but I am unsure where to go to find them; anyone?

WiFi disconnect

So, I noticed my pixel 3 xl WiFi is disconnecting frequently.
It's connected to a secure 5Ghz band.
I did reset network, updated to November update
My other devices are properly connected and never had an issue. My S8 has never had this issue.
I did forget WiFi and tried again. It's only pixel 3 xl that's doing that.
I am not rooted and bootloader is locked..
LimitsX said:
So, I noticed my pixel 3 xl WiFi is disconnecting frequently.
It's connected to a secure 5Ghz band.
I did reset network, updated to November update
My other devices are properly connected and never had an issue. My S8 has never had this issue.
I did forget WiFi and tried again. It's only pixel 3 xl that's doing that.
I am not rooted and bootloader is locked..
Click to expand...
Click to collapse
I'm noticing the same thing. Can't narrow it down. Are you using any of those VPN based ad blockers?
Sent from my Pixel 3 XL using Tapatalk
bigdave79 said:
I'm noticing the same thing. Can't narrow it down. Are you using any of those VPN based ad blockers?
Sent from my Pixel 3 XL using Tapatalk
Click to expand...
Click to collapse
Nope, no VPN either.
I was just using Chrome connected to my TV the first gen. And it randomly disconnected again.
I did complete factory reset too. Same thing.
I'm having this same issue. When connected to WiFi, things typically work for a few seconds, then they go to hell. It's intermittent, and it never works for longer than a minute.
In my household there a Pixel 2 XL, S9+, LG V20, and this Pixel 3 XL. All phone's, game consoles, laptops, security cameras, and even guest phone's work fine, but not the Pixel 3 XL. It does the same crap on my works WiFi too.
When I first setup the phone, I transferred data from my old phone. It took 22 hours to complete whatever tasks it had to complete when the transfer was done. That turned out to be the start of my wifi issues.
I've factory reset, reset network settings, deleted all sorts of caches, tried other networks, different network settings, even tried removing my case, and bought a new router. Nothing works...
I'm also having disconnect issues. One of the Pixel's wi-fi connection issues FAQs suggested resetting the wireless router to see if that cleared things up. I tried that after forgetting & re-establishing the connection didn't help. It made a substantial improvement, but it did not eliminate them. Obviously something else is going on.
Mine seems ok. The only disconnects I ever experience are my XBOX One disconnecting in the middle of games...
gregb882 said:
I'm also having disconnect issues. One of the Pixel's wi-fi connection issues FAQs suggested resetting the wireless router to see if that cleared things up. I tried that after forgetting & re-establishing the connection didn't help. It made a substantial improvement, but it did not eliminate them. Obviously something else is going on.
Click to expand...
Click to collapse
I tried this too with no improvements. I dont think this is a good solution though since my wifi doesnt work on any network i try. I work for a fairly large company, getting them to reset the hundreds of routers they have would definitely not work!
I had the issue too and read somewhere that turning on Bluetooth would stabilize the WiFi connection.
I tried it and it works for me.
I don't consider it a solution, but it might be a usable workaround for you.
I too have been encountering the issue with WiFi disconnecting. That said I only know it is happening due to picking up my phone and apps connected to my smart home report no connections. The phone has reconnected to WiFi but the apps are not recovering.
I am not using VPN ad blocking and my Bluetooth is on.
My Bluetooth is never off, but some devices use the same piece of hardware for both so I've done the opposite and shut it off to see if that might fix it and there's no difference whether Bluetooth is on or off.
Thanks for posting a new idea though!
Same problem here but only with AVM Fritz WLAN products. Access points from other companys work without problem.
Wi-Fi disconnects every few minutes, switches to mobile and immediately reconnects.
AVM Support say that they have tested it with one of the employees Pixel 3XLs and it's working without problems.
Google replaced my device but same issue with the new one.
I tried flashing the very first Factory Image and it has the same problem. And with Q the problem exists too.
I was able to find a solution for me. It was caused by AFWall+.
I uninstalled it and installed new beta 3.2. Setting everything by hand and now the disconnects are gone ?

Android 9 Issues (Persistent)

I've been facing issues on my Mi A2 Lite ever since the Pie update in December. These issues have been persistent on my WiFi and it has gotten to a point where I'm inclined to change my phone. Keep in mind that the same WiFi works fine everywhere else. Here are the issues:
1. Browsing
I've tried a few browsers but the issue is on all of them. What happens is that the first couple of searches are normal but after that the page is stuck on loading and maybe after 10-20 minutes it might open that page. The error 'Bad network connection. please wait' pops up everytime this happens
2. Facebook
It literally doesn't run. Newsfeed stays the same, comments can't be loaded, groups can't be visited etc. It acts like my WiFi isn't turned on even though it is.
3. WhatsApp
Messages work fine but if I try to send a picture or video to somebody it never goes through.
4. Twitter
Twitter and Facebook have the same issue. Sometimes when I'm using it on mobile data and switch back to WiFi it works fine but that is not very often and doesn't last for too long.
All these issues happen both when the WiFi and Bluetooth is turned on and when only WiFi is turned on. None of these issues happen on mobile data. And the same WiFi works fine on other devices like I have said before.
Has anybody faced this issue? Is there any solution (I have tried pretty much everything)?
harrisAli said:
I've been facing issues on my Mi A2 Lite ever since the Pie update in December. These issues have been persistent on my WiFi and it has gotten to a point where I'm inclined to change my phone. Keep in mind that the same WiFi works fine everywhere else. Here are the issues:
1. Browsing
I've tried a few browsers but the issue is on all of them. What happens is that the first couple of searches are normal but after that the page is stuck on loading and maybe after 10-20 minutes it might open that page. The error 'Bad network connection. please wait' pops up everytime this happens
2. Facebook
It literally doesn't run. Newsfeed stays the same, comments can't be loaded, groups can't be visited etc. It acts like my WiFi isn't turned on even though it is.
3. WhatsApp
Messages work fine but if I try to send a picture or video to somebody it never goes through.
4. Twitter
Twitter and Facebook have the same issue. Sometimes when I'm using it on mobile data and switch back to WiFi it works fine but that is not very often and doesn't last for too long.
All these issues happen both when the WiFi and Bluetooth is turned on and when only WiFi is turned on. None of these issues happen on mobile data. And the same WiFi works fine on other devices like I have said before.
Has anybody faced this issue? Is there any solution (I have tried pretty much everything)?
Click to expand...
Click to collapse
Nobody!
Try To Factory Reset!
Yes wifi + Bluetooth issues... I don't know if this has been fixed I have given up on January
Personally didn't see all the issues you describe, but I will concur the WiFi is wonky at times. Even seems like the signal strength is weakened by stock ROM.
I was on the last security patch recently and was trying to watch YouTube on a public WiFi and nothing was loading, thought maybe there was a restriction as switching to VPN connection I was able to view no problem.
I recently switched to paranoid android and WiFi signal is noticeably stronger, and on the same network I was having issues, YouTube plays fine now. I am only a couple days into using PA, but my opinion is it is preforming much better than xiaomi releases.

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