Z1C won't start - advice please - Xperia Z1 Compact Q&A, Help & Troubleshooting

I've got myself into quite a muddle with my rooted Z1 Compact. I was prompted to update the firmware to 14.4.A.0.157, which I did over the air. Since the update, the device had been freezing, restarting and generally being unwell. What I didn't realise, based on a piece I read somewhere, was that this was likely or probable if the phone had been rooted. My memory is a bit sketchy on all the steps I took - but briefly - it suggested checking the status of the phone, from which I followed instructions using flashtool to flash a preceding firmware (xxxx.108), which it appeared to do successfully but now the phone does not boot at all. I'm now lost what to do next and I couldn't say if I've soft or hard bricked the phone. Another article (at android.gs / unbrick-sony-xperia-z1 ) says that if it's hard bricked then I need to flash the full firmware (not just kernel only). I've downloaded and installed Emma from Sony's site. I can get the software to recognise the phone but it says it is locked and I am in the process of downloading the Android SDK to [see if I can] continue this process.
I should have stopped and asked for advice before I did any of this. Now finally I am pausing to seek advice. Can anyone point me in the right direction?
The phone will charge when plugged in, at least it is showing a green LED to imply fully charged.

Brief update: I couldn't enable USB debugging on device, as device doesn't start up. I enter fastboot mode when connecting the device (Windows) and I run "fastboot devices" in the platform-tools folder without an error however when I enter the command with my unlock key, I just get "waiting for device" (several minutes). I am assuming that this might be because I couldn't enable USB debugging on the device? Any suggestions on where to go from here?

I might as well log the antics of my adventurous mind. Given that I hit a dead end, I continued on the original path and used FlashTool to flash 14.2.A.1.114_Customized firmware (why this - because it was the only full firmware that I found). Anyway, thankfully, I now have a working device running that firmware with Android 4.3. I'll try and proceed to get back up to date.

devo1d said:
(why this - because it was the only full firmware that I found).
Click to expand...
Click to collapse
Not sure how when this thread is stickied at the top of the General Section. Z1 Compact Resource Thread -|-Rooting-BL Unlocking-Firmware & More..

Oh my goodness......... It is pantomime season after all

Magic. I confess to being another dizzy head when things don't go right and reading from a multiple sources and getting a bit overwhelmed & lost. Anyway, found the way out and thank you for the pointer to the sticky right-in-front-of-the-eyes info. Bookmarked.

Related

[Q] Help with unlocking bootloader

I've finally decided to unlock my bootloader. My Arc is sim-free, I've followed SE/XDA instructions to the letter yet when I check if the phone is connected for unlocking(can't remember the exact command, but blue light is on, command window opened in correct folder etc.)I get an error message along the lines of adbwin.dll is not present, I'm not at home just now and if required I'll post the exact messages. All sdk packs have been downloaded, installed and updated. I'm using windows7, 64 bit(x86) and no luck... The phone is rooted on .145, I think I read somewhere that to unlock the bootloader the phone should not be rooted so if this is definitely the reason then I'd be happy to use SEUS to update then proceed, but I'm not sure this is the cause. Before somebody posts a 'let me google that for you', I have tried various threads(obv xda, android soul, android forum, SE)with no success. I'm probably missing something really obvious or straightforward, and if so please feel free to point this out
Have a look at first post in this thread - you have to copy two files
Ahhh. Thanks
Sent from my LT15i

Flashtool available for Xperia XZ Premium and XZ1 devices

According to XPERIAblog, now we're able to use Flashtool for our device.
Long-term Sony Xperia users will be very familiar with Flashtool, it has been the da facto method of flashing firmware of Xperia devices to a different region. It has been around since the advent of Sony’s Android Xperia phones, but support was not added for any of the 2017 Xperia devices.
However, Flashtool developer Androxyde has updated the application to version 0.9.24.2, which now includes support for the Xperia XZ Premium, Xperia XZ1 and Xperia XZ1 Compact. Do note though that this new version of Flashtool has moved from Java 8 to Java 9, so you will need to run a 64-bit operating system. If you want to download the new version, click here.
Click to expand...
Click to collapse
Source: http://www.xperiablog.net/2018/01/1...t-xperia-xz-premium-and-xz1-devices-0-9-24-2/
Rejoice! Thanks @Androxyde
EDIT: Relevant post: https://forum.xda-developers.com/showpost.php?p=75141403&postcount=3641
Gave my thanks there, although I first saw the news from the same source as OP as well and came here to find more info.
Great news ! Thanks !
Could someone help me understand what the advantages of Flashtool are over Newflasher? I used flashtool on my old z3c...but is there a good reason to switch if newflasher works well enough?
jrbmed08 said:
Could someone help me understand what the advantages of Flashtool are over Newflasher? I used flashtool on my old z3c...but is there a good reason to switch if newflasher works well enough?
Click to expand...
Click to collapse
I think it's just nice and convenient because it's a one-stop shop for flashing xperia devices... it includes xperifirm and such, and has checkboxes for you to remove userdata.sin etc, so you don't actually have to go and do it yourself. Probably just preference and habit. If you're totally fine with newflasher I don't think there's any difference.
I've tried unsucessfully to download 9.24.2 version, can you tell me why ?
Nothing happen when i click on "Get it".
francois64 said:
I've tried unsucessfully to download 9.24.2 version, can you tell me why ?
Nothing happen when i click on "Get it".
Click to expand...
Click to collapse
The "Get it" link links to the download page you're already on, of course "nothing happens".
You need to click on one of the 3 links with your OS description, like "Windows", then decide if you want to download via BT or file host.
OK thanks
My US version XZ1c arrived Wednesday afternoon and I'm fairly new to the whole flashing scene (unrootable Samsung phones and locked bootloaders all my Android life, yay....), so forgive my stupidity. I've followed the guide on XperiaFirmware.com up to part C, which says to install drivers for Flashtool. I believe I've got Flashtool working right now, but I don't know what else I'm supposed to do. Are the drivers located somewhere not on the site, or are they included in the 47.1.A.12.34 folder from XperiaFirmware? I see it contains the newflasher program in there, but I don't understand what the other files are for.
CMT 1412-4444 'Fours' said:
My US version XZ1c arrived Wednesday afternoon and I'm fairly new to the whole flashing scene (unrootable Samsung phones and locked bootloaders all my Android life, yay....), so forgive my stupidity. I've followed the guide on XperiaFirmware.com up to part C, which says to install drivers for Flashtool. I believe I've got Flashtool working right now, but I don't know what else I'm supposed to do. Are the drivers located somewhere not on the site, or are they included in the 47.1.A.12.34 folder from XperiaFirmware? I see it contains the newflasher program in there, but I don't understand what the other files are for.
Click to expand...
Click to collapse
In the install folder for the Flashtool should be a folder called Drivers. Inside that there is an .exe you should run that will install the drivers you need. When you run it you need to select the flashtool drivers from the option as well as the drivers for your model of phone, usually down towards the bottom of the list. If you are running Windows 10 then you will need to disable driver signature checking before trying to run this file. (boot into safe mode and look under advanced menu).
Download the firmware you want to install with Xperiafirm, put it in the flashtool firmware folder.
Run the program, slect the lightning bolt, select the firmware, press ok. It will then start building the image. Then it will ask you to connect your phone.
Make sure your phone is powered off completely. Then plug the USB in whilst holding the volume down button (the led should turn green), Flashtool will recognise the phone, you can let go of the volume button and let Flashtool do it's job.
Edit: having used both Newfalsher and Flashtool, I think Newflasher is easier, but you're already there now so you may as well carry on.
Didgesteve said:
In the install folder for the Flashtool should be a folder called Drivers. Inside that there is an .exe you should run that will install the drivers you need. When you run it you need to select the flashtool drivers from the option as well as the drivers for your model of phone, usually down towards the bottom of the list. If you are running Windows 10 then you will need to disable driver signature checking before trying to run this file. (boot into safe mode and look under advanced menu).
Download the firmware you want to install with Xperiafirm, put it in the flashtool firmware folder.
Run the program, slect the lightning bolt, select the firmware, press ok. It will then start building the image. Then it will ask you to connect your phone.
Make sure your phone is powered off completely. Then plug the USB in whilst holding the volume down button (the led should turn green), Flashtool will recognise the phone, you can let go of the volume button and let Flashtool do it's job.
Edit: having used both Newfalsher and Flashtool, I think Newflasher is easier, but you're already there now so you may as well carry on.
Click to expand...
Click to collapse
I went ahead with Newflasher since the guide is much easier. +1 Thanks
I recently used Flashtool to flash my USA-purchased XZ1C to the .75 Customised DE firmware, and the process was about as simple and straightforward as I can imagine. I also like that provision of the firmware locator is built-in to the Flashtool installation, and the downloaded firmware archive contains a script which puts everything into place for flashing. By default, all user data and settings appear to be maintained. The only thing that might be confusing is that the dialog that pops up indicating it's time to connect the phone only refers to 2011 and 2012 models (both X Compact and XZ1 Compact use the 2012 method). Otherwise, everything proceeds smoothly. Have others had similar positive (or negative) experiences with Flashtool?
pseudonym58 said:
By default, all user data and settings appear to be maintained.
Click to expand...
Click to collapse
So even the apps, data, etc. remains, like when you update OTA ? I am considering updating my (very outdated) firmware without waiting for it to come from Sony, but I don't want to reinstall and reconfigure everything.
@jeff9891
As I indicated previously, nothing seems to have been lost when I used flashtool to install firmware. Of course I can't guarantee that you'll have exactly the same experience, but I have updated both an Xperia xz1 Compact and an Xperia X compact and have not lost any data. In any case I would advise backing up with Xperia companion first.
Thanks, I'll try it this week-end and report, if no OTA update arrives beforehand.
I must be dumb, but I can't find XZ1C in the list in "Flashtool-drivers.exe". Flashtools thereforce recognizes some device is connected, yet it does not display the device's name like it is supposed to do so as far as I read in tutos (even if the program says "driver installed : true") :
Code:
09/008/2018 12:08:31 - INFO - Flashtool Version 0.9.24.4 built on 01-02-2018 22:15:00
(...)
09/009/2018 12:09:10 - INFO - Device connected with USB debugging off
09/009/2018 12:09:10 - INFO - For 2011 devices line, be sure you are not in MTP mode
09/025/2018 12:25:57 - INFO - List of connected devices (Device Id) :
09/025/2018 12:25:57 - INFO - - USB\VID_0FCE&PID_01F4\BH9043YQ9E Driver installed : true
09/025/2018 12:25:57 - INFO - List of ADB devices :
09/025/2018 12:25:57 - INFO - - none
09/025/2018 12:25:57 - INFO - List of fastboot devices :
09/025/2018 12:25:57 - INFO - - none
Sharing some XZ1C flashing process tips for those who may have to cope with the same problems I did.
1) There are no XZ1C dedicated drivers in the drivers.exe that comes with flashtools. Just select the generic "Flashmode drivers" in the list. Still necessary to install them before flashing, though.
2) It is normal that flashtools does not display your device name in its consol as it was supposed to do so with previous phones models. Source: https://www.youtube.com/watch?v=ctqKNAzrKpQ
3) Xperifirm (= the program to grab your phone's latest stock ROM from Sony) is integrated into flashtools. Click the "XF" logo in the top bar, then find your model and download it. It will automatically make it usable in flashtools without fiddling with the files.
4) Follow the general tutorial for flashing: https://forum.xda-developers.com/showthread.php?t=928343 . To enter flash mode with XZ1C, you can follow this tuto : https://www.youtube.com/watch?v=Eid4PApHffg Be aware that your screen will stay black in this mode, but your LED will turn green.
5) Once you plug the phone in flash mode, again, nothing will happen on the phone's screen, but you can follow the flashing on flashtools terminal. Do not be surprised (as I was) if the program does not indicate "flashing completed" or something like that. Just leave the phone and the computer until you obtain this (took like 10 minutes for me):
Code:
09/023/2018 17:23:49 - INFO - Sending Sync
09/026/2018 17:26:01 - INFO - Sync status : OKAY
09/026/2018 17:26:01 - INFO - Sending powerdown
09/026/2018 17:26:01 - INFO - powerdown status : OKAY
09/026/2018 17:26:05 - INFO - Device disconnected
09/026/2018 17:26:06 - INFO - Device connected in flash mode
Then you can just unplug it and turn it on.
jeff9891 said:
Sharing some XZ1C flashing process tips for those who may have to cope with the same problems I did.
[...]
Then you can just unplug it and turn it on.
Click to expand...
Click to collapse
Yes; one difference in my experience with flashtool might have been due to the fact that I had connected my XZ1C to my PC (Windows 10) using Xperia Companion first. I think that ensured that the proper Sony drivers would be in place before attempting to use flashtool. But I'm not sure.
In any case, I have restored the default USA firmware to the XZ1C, as using DE or UK, etc. seemed to restrict my ability to send group text messages (has to do with USA carrier protocols, I guess), and I don't need a fingerprint sensor at this time.
pseudonym58 said:
Yes; one difference in my experience with flashtool might have been due to the fact that I had connected my XZ1C to my PC (Windows 10) using Xperia Companion first. I think that ensured that the proper Sony drivers would be in place before attempting to use flashtool. But I'm not sure.
In any case, I have restored the default USA firmware to the XZ1C, as using DE or UK, etc. seemed to restrict my ability to send group text messages (has to do with USA carrier protocols, I guess), and I don't need a fingerprint sensor at this time.
Click to expand...
Click to collapse
I also used Xperia Companion beforehand on Windows 10, but I had to add the drivers nonetheless. Unsure of the reason it worked for you here. Future flashers will know both ways, though
With Customized_DE (before and after flashing), fingerprint sensor still works for me. Not quite sure, but I believe there are legal restrictions about that in the USA ? As for group text message, I have not tried yet. You mean sending a text to multiple people, or having actual synchronized group discussion using texts ? I thought it was impossible.
jeff9891 said:
[...] As for group text message, I have not tried yet. You mean sending a text to multiple people, or having actual synchronized group discussion using texts ? I thought it was impossible.
Click to expand...
Click to collapse
What I meant was:
Sending a text (with or without image) to a group of people, and have everyone see everyone's replies.
This seems only to be possible (when used in USA on AT&T carrier) when I have the default USA firmware flashed onto the phone. If I use the DE firmware, for instance, I can send a "mass message" to multiple recipients, but then cannot attach an image, and all subsequent replies are private, i.e. between two parties.

Updating AT&T OTA issues; need help sideloading

Hey all, I recently purchased my Moto Z2 Force att branded phone from motorola.com (when it was on sale for $300); love it so far...but. it's currently on 7.1.1...and refuses to update. I've talked to att customer service for over an hour, and they swear they've done everything they can do from the network side; that it must be a phone issue (...I don't buy it). Moto says they aren't in charge of updates, must be an update issue. Thanks guys.
So I want to get to Oreo, *without* invalidating my warranty.
I downloaded the Lenovo MOTO Smart Assistant (pointed out in other threads), and it recognized that I was out of date. The Flash section of the LMSA seemed to download the latest image, rebooted my phone...and stopped. Showed 51% done, and didn't move once left for hours. The phone is showing the fastboot screen (as if you had held the volume buttons and the power button), but doesn't seem to be going any further.
What the crud.
So I have an "official" image downloaded with the tool, ADB tools installed, and while I haven't rooted and reflashed this phone, I've done it in the past to others. Is there any way to use the image I DL'd with ADB or something else, without invalidating my warranty? (Pics show what was downloaded by the LMSA tool).
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"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
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If you have an official firmware for your variant (ATT), you can use a convertor to convert the flashfile.xml to a .bat file and flash your firmware from command prompt. The "how to return to stock" thread will help you, but keep in mind that it is tested on TMO and SPIRNT, ATT isn't much different, but flashall.bat in the flashall util zip might not be sufficient for ATT. That's what the convertor is for, you can make your own flashall with your own xml from the firmware you have. Use the return to stock thread as a guide, and it has links for ATT official firmwares provided from the Moto Firmware Team.
This is exactly what I needed; not necessarily a hand-holding or step by step, but a path forward to investigate. Thanks!
So I also bought the ATT Z2 Force and LOVE IT. I got all the mods too Similarly, I can't get the OTA updates to work, and the lenovo tool hangs at 51%.
Just to be certain, does the method below work on locked bootloaders without root? Thanks so much!!!
41rw4lk said:
If you have an official firmware for your variant (ATT), you can use a convertor to convert the flashfile.xml to a .bat file and flash your firmware from command prompt. The "how to return to stock" thread will help you, but keep in mind that it is tested on TMO and SPIRNT, ATT isn't much different, but flashall.bat in the flashall util zip might not be sufficient for ATT. That's what the convertor is for, you can make your own flashall with your own xml from the firmware you have. Use the return to stock thread as a guide, and it has links for ATT official firmwares provided from the Moto Firmware Team.
Click to expand...
Click to collapse
westec2 said:
So I also bought the ATT Z2 Force and LOVE IT. I got all the mods too Similarly, I can't get the OTA updates to work, and the lenovo tool hangs at 51%.
Just to be certain, does the method below work on locked bootloaders without root? Thanks so much!!!
Click to expand...
Click to collapse
With a locked bootloader you can flash an official firmware that is the same revision or newer. So in short, yes.
Hello! I ended up using the smart tool; it hangs at 51 pct because it doesn't have the right drivers loaded for your device in bootloader mode; it's not recognizing your phone once it reboots back over into bootloader mode. I ended up installing the right drivers and using that tool; it was the easiest way without root to get updated. Once I had the right drivers installed and it recognized bootloader mode, LMSA was really easy to use.
despree said:
it hangs at 51 pct because it doesn't have the right drivers loaded for your device in bootloader mode; it's not recognizing your phone once it reboots back over into bootloader mode. I ended up installing the right drivers and using that tool.
Click to expand...
Click to collapse
How did you get the "right drivers" and how did you install them? Does the PC download them automatically when you attach the phone or did you need to find them and manually install them?
Hey, had to get home to do some digging. I tried different drivers from a few different places, but I'm pretty sure the ones that worked for me are "15 Second ADB Installer", forum.xda-developers.com/showthread.php?t=2588979 . Install those guys, then start the update process. Before the update process, under Device Manager, your phone should show up as "Universal Serial Bus devices -> Moto Z (2)" (or similar). This is correct when your phone is normally operating and connected to the PC with USB debugging.
Then, during the update process, it will put your phone in bootloader mode (with the android dude on his back, chest open). This is where the problem is. Whatever device it loads your phone as (I forget now), is wrong. Under device manager it should be "SAMSUNG Android Phone-> Android Bootloader Interface". So whatever device it loads as, update the drivers; and, with the new drivers you installed above, select that one (Samsung Android Phone/Android Bootloader Interface). I'm not sure at this point; you may need to restart the update process, or it may detect the new device and go from there. But either way, once it gets your phone back to that bootloader mode (android dude on his back), scroll over to "Bootloader Logs", and you should actually see some entries happening. If you do, DO NOT DO ANYTHING ELSE UNTIL IT'S DONE. Or you'll be restoring your phone and blowing everything away. Personal experience.
After that, you should be good and able to update!
Worth noting: I was hoping once I did this, the OTA update process would fix itself. While testing this out for you and writing this up, LMSA said I had an update...and my OTA "check for updates" feature said I did not. So I think long term, this is now how we update our phones. Hopefully that means we'll get 9 sooner, as a silver lining...
Feel free to reply if this doesn't make sense or something isn't clear, and I'll try to clarify further.
New to updating here
despree said:
Hey, had to get home to do some digging. I tried different drivers from a few different places, but I'm pretty sure the ones that worked for me are "15 Second ADB Installer", forum.xda-developers.com/showthread.php?t=2588979 . Install those guys, then start the update process. Before the update process, under Device Manager, your phone should show up as "Universal Serial Bus devices -> Moto Z (2)" (or similar). This is correct when your phone is normally operating and connected to the PC with USB debugging.
Then, during the update process, it will put your phone in bootloader mode (with the android dude on his back, chest open). This is where the problem is. Whatever device it loads your phone as (I forget now), is wrong. Under device manager it should be "SAMSUNG Android Phone-> Android Bootloader Interface". So whatever device it loads as, update the drivers; and, with the new drivers you installed above, select that one (Samsung Android Phone/Android Bootloader Interface). I'm not sure at this point; you may need to restart the update process, or it may detect the new device and go from there. But either way, once it gets your phone back to that bootloader mode (android dude on his back), scroll over to "Bootloader Logs", and you should actually see some entries happening. If you do, DO NOT DO ANYTHING ELSE UNTIL IT'S DONE. Or you'll be restoring your phone and blowing everything away. Personal experience.
After that, you should be good and able to update!
Worth noting: I was hoping once I did this, the OTA update process would fix itself. While testing this out for you and writing this up, LMSA said I had an update...and my OTA "check for updates" feature said I did not. So I think long term, this is now how we update our phones. Hopefully that means we'll get 9 sooner, as a silver lining...
Feel free to reply if this doesn't make sense or something isn't clear, and I'll try to clarify further.
Click to expand...
Click to collapse
I am pretty new to updating andriod devices, is there a toturial that might have some type of step by step out there that you might know about? thanks a lot
omiCar said:
I am pretty new to updating andriod devices, is there a toturial that might have some type of step by step out there that you might know about? thanks a lot
Click to expand...
Click to collapse
Hey omiCar, I do not; not for this. Just did a lot of tinkering. I'll add some more info below to my previous post; this assumes you know how to change device drivers for a device on a windows machine. If not, Google should be able to fill you in on that process!
This is an atypical upgrade method; on the flip side, it's also a lot less "technical" than most upgrade processes. On a windows machine, first install the other drivers I mention above. Then power off your phone, then press and hold the power and volume down buttons until it turns on; this will turn on your phone in bootloader mode. Connect it to your PC, and verify under Device Manager it comes up as "SAMSUNG Android Phone"; if it's anything different, change the driver so that it's that. Now, when the update process reboots your phone for you and puts it in bootloader mode, it will be able to find your phone.
Download the Lenovo mobile smart assistant tool (LMSA, above), and in there is an "update" function; that's the one I refer to above. Reboot your phone so it starts normally, and launch the "Mobile Assistant" app on your Moto Z2; connect your phone to your PC, and make sure the Mobile Assistant can see your phone. Navigate to the update process, and start that. It will take a really long time to download the 1GB+ image with almost no change on screen, so be ready to wait; then it will reboot your phone, and you'll see that android on it's back again screen. It will take another long time to update your phone (30-60 min?). I think it may self reboot a few times during that process? It will then "optimize" the apps, and then you'll be back to your lock screen, ready to go.
despree said:
Hey omiCar, I do not; not for this. Just did a lot of tinkering. I'll add some more info below to my previous post; this assumes you know how to change device drivers for a device on a windows machine. If not, Google should be able to fill you in on that process!
This is an atypical upgrade method; on the flip side, it's also a lot less "technical" than most upgrade processes. On a windows machine, first install the other drivers I mention above. Then power off your phone, then press and hold the power and volume down buttons until it turns on; this will turn on your phone in bootloader mode. Connect it to your PC, and verify under Device Manager it comes up as "SAMSUNG Android Phone"; if it's anything different, change the driver so that it's that. Now, when the update process reboots your phone for you and puts it in bootloader mode, it will be able to find your phone.
Download the Lenovo mobile smart assistant tool (LMSA, above), and in there is an "update" function; that's the one I refer to above. Reboot your phone so it starts normally, and launch the "Mobile Assistant" app on your Moto Z2; connect your phone to your PC, and make sure the Mobile Assistant can see your phone. Navigate to the update process, and start that. It will take a really long time to download the 1GB+ image with almost no change on screen, so be ready to wait; then it will reboot your phone, and you'll see that android on it's back again screen. It will take another long time to update your phone (30-60 min?). I think it may self reboot a few times during that process? It will then "optimize" the apps, and then you'll be back to your lock screen, ready to go.
Click to expand...
Click to collapse
Hi, thank you for your quick response, I will be attempting to do this tonight or tomorrow, I will circle back with an update, again thank you !
Backup phone first with LMSA
That's what I had to do so it would stop hanging at 51%. Use LMSA backup feature first then upgrade
I just got one of these phones and it came with 7.1.1. And says no updates. If I connect it in Download mode it shows under "Android Device" -> "Motorola ADB Interface". You're telling me that's not correct and it should be Samsung? That's strange. I'll check this out.
Quick question and I'm sorry it doesn't relate to your guys update issues but I've been looking desperately for a copy of the Z2 Force-Nougat SystemUI apk, and I can't find anyone who can upload it because they've all already upgraded to Oreo... So if possible, could 1 of you guys who are still on Nougat upload a copy of your SystemUI apk ?? It would be so GREATLY APPRECIATED, I've been searching forever...
bdizzle1686 said:
Quick question and I'm sorry it doesn't relate to your guys update issues but I've been looking desperately for a copy of the Z2 Force-Nougat SystemUI apk, and I can't find anyone who can upload it because they've all already upgraded to Oreo... So if possible, could 1 of you guys who are still on Nougat upload a copy of your SystemUI apk ?? It would be so GREATLY APPRECIATED, I've been searching forever...
Click to expand...
Click to collapse
You can take any flashing all, use a tool to merge the sparsed system images and mount the system img and pull it that way if you really need it
wrenhal said:
I just got one of these phones and it came with 7.1.1. And says no updates. If I connect it in Download mode it shows under "Android Device" -> "Motorola ADB Interface". You're telling me that's not correct and it should be Samsung? That's strange. I'll check this out.
Click to expand...
Click to collapse
Answered my own question. The flash worked fine. I switched over to the log at 51% and watched it copying files and eventually it finished up and the phone rebooted to Oreo. All in all, if say it took only fifteen to twenty minutes.
Sent from my KIW-L24 using Tapatalk
despree said:
Hey all, I recently purchased my Moto Z2 Force att branded phone from motorola.com (when it was on sale for $300); love it so far...but. it's currently on 7.1.1...and refuses to update. I've talked to att customer service for over an hour, and they swear they've done everything they can do from the network side; that it must be a phone issue (...I don't buy it). Moto says they aren't in charge of updates, must be an update issue. Thanks guys.
So I want to get to Oreo, *without* invalidating my warranty.
I downloaded the Lenovo MOTO Smart Assistant (pointed out in other threads), and it recognized that I was out of date. The Flash section of the LMSA seemed to download the latest image, rebooted my phone...and stopped. Showed 51% done, and didn't move once left for hours. The phone is showing the fastboot screen (as if you had held the volume buttons and the power button), but doesn't seem to be going any further.
What the crud.
So I have an "official" image downloaded with the tool, ADB tools installed, and while I haven't rooted and reflashed this phone, I've done it in the past to others. Is there any way to use the image I DL'd with ADB or something else, without invalidating my warranty? (Pics show what was downloaded by the LMSA tool).
Click to expand...
Click to collapse
https://forum.xda-developers.com/z2-force/help/how-to-manually-update-att-motorola-z2-t3879143

Locked bootloader, cannot OEM Unlock or access USB Debugging

Short version of question: How can I unbrick my ONEPLUS 3 (A3000) if I cannot boot to Android and OEM Unlock AND USB Debugging both have not been enabled?
Long version: Phone was recently purchased second hand from a third-party market (Kijiji, kind of like craigslist for Canadians). Person I bought it from claimed in the ad that the device was in a bootloop and couldn't access the OS. I had in the past successfully saved a ONEPLUS 1 from bricked status, so I didn't feel a simple bootloop would pose much of an issue. That, and at the price he was selling I really couldn't turn it down.
I tried various different methods of restoring the phone's partitions, OS, and firmware to stock/custom, but had no real luck with any (I will list below what I have attempted). If there was a root cause of this, I believe it's due to the fact that some part of the phone's storage partition (boot or system if I had to guess) had become corrupted at some point. Given the volume of threads I've seen here and elsewhere online, I wouldn't rule out a bad OTA flash, but doesn't really matter. What does matter, however, is that the Android OS is inaccessible despite my best efforts, and the bootloader is set to locked and ADB Debugging remains off.
Generally speaking, is there a way to access Developer Options to correct both these issues through terminal or a tool? I'm confident that I can get my device working again if I could access this menu, but as of yet I have had no luck.
Methods used to restore/info worth mentioning
While I don't doubt their effectiveness at large, for whatever reason I have yet to find a tool/guide that yields the anticipated results upon completion. MSM Download Tool (V3 and V4) have both been downloaded, executed, and completed numerous times, but will still not boot past the loading screen upon completion.
According to Unified Android Toolkit, my device build is being detected as "OnePlus3 7.0 NRD90M" and All-in-One Toolkit is showing that Android 6.0.1 is installed.
Drivers are all installed correctly, as proven both via tools downloaded and through Windows CMD terminal (adb devices, fastboot devices, adb get-state, etc)
Stock recovery and bootloader modes can both be reached through both hardware keys and software commands. I will note that it seems to take longer than I'd expect to boot to either of these modes using hardware keys.
I have utilized multiple USB ports, Type-C cables, different OS' on two laptops (MS Windows 10 and 7, FWUL Linux). I usually have no problem with the device being detected by the system. When I have, it usually involved one pesky USB cord.
common commands used and their effects:
fastboot OEM unlock: fails, cannot be done remotely
fastboot flash x: fails, remote: flashing partitions not allowed
ADB push: fails. cannot access partition
ADB devices: device is seen by system with serial and state
fastboot devices: device is seen by system with serial
ADB sideload: varying results. Some will fail at 0% citing "total xfer: 0.00x", some will reach 47% and fail (always exactly 47% oddly). Generally if the sideload operation passes 47% it will complete.
fastboot format/erase x: fails, partition formatting/erasing not allowed
fastboot continue: executes, but does not help with android bootloop issue as I had hoped
While I searched for an answer online, I did come across an infosec whitepaper regarding ONEPLUS 3 vulnerabilities, though it was over a year old. To my surprise, the command they had been entering works on my device, but I'm not sure how to properly use it effectively. The command used was fastboot OEM boot_mode [rf/wlan/ftm/normal]. Now, I was unable to determine what each of the triggers does, but what I did discover is that with boot_mode set to rf, my device would display chinese/korean lettering in lieu of the usual ONEPLUS logo with "powered by Android" below. This is also how I managed to have my device show up in CMD terminal for ADB commands to be issued. To the best of my knowledge though, there doesn't seem to be much point to it as I couldn't push/pull any files. Does anybody know where I could find more info on this command, as I'd like to know what the other triggers accomplish.
I've just about exhausted every available resource looking for an answer, but im still coming up short. I've gone as far as contacting ONEPLUS directly, but without proof of purchase they can't (more accurately won't) help me. And while it's not a business practice I would personally support, I can understand why they have it implemented. I've contacted a few phone shops in the area, but none have been able to assist me further than I've already gotten in this process.
I apologize again for creating a new thread about this, but I felt my circumstances warranted a new thread due to the bulk of the others having either an unlocked bootloader or TWRP installed, neither of which I do.
So, can anybody offer their help or suggest something I haven't already tried? Or should I be on EBAY looking for motherboards? Thanks in advance.
Calgary84 said:
Short version of question: How can I unbrick my ONEPLUS 3 (A3000) if I cannot boot to Android and OEM Unlock AND USB Debugging both have not been enabled?
Long version: Phone was recently purchased second hand from a third-party market (Kijiji, kind of like craigslist for Canadians). Person I bought it from claimed in the ad that the device was in a bootloop and couldn't access the OS. I had in the past successfully saved a ONEPLUS 1 from bricked status, so I didn't feel a simple bootloop would pose much of an issue. That, and at the price he was selling I really couldn't turn it down.
I tried various different methods of restoring the phone's partitions, OS, and firmware to stock/custom, but had no real luck with any (I will list below what I have attempted). If there was a root cause of this, I believe it's due to the fact that some part of the phone's storage partition (boot or system if I had to guess) had become corrupted at some point. Given the volume of threads I've seen here and elsewhere online, I wouldn't rule out a bad OTA flash, but doesn't really matter. What does matter, however, is that the Android OS is inaccessible despite my best efforts, and the bootloader is set to locked and ADB Debugging remains off.
Generally speaking, is there a way to access Developer Options to correct both these issues through terminal or a tool? I'm confident that I can get my device working again if I could access this menu, but as of yet I have had no luck.
Methods used to restore/info worth mentioning
While I don't doubt their effectiveness at large, for whatever reason I have yet to find a tool/guide that yields the anticipated results upon completion. MSM Download Tool (V3 and V4) have both been downloaded, executed, and completed numerous times, but will still not boot past the loading screen upon completion.
According to Unified Android Toolkit, my device build is being detected as "OnePlus3 7.0 NRD90M" and All-in-One Toolkit is showing that Android 6.0.1 is installed.
Drivers are all installed correctly, as proven both via tools downloaded and through Windows CMD terminal (adb devices, fastboot devices, adb get-state, etc)
Stock recovery and bootloader modes can both be reached through both hardware keys and software commands. I will note that it seems to take longer than I'd expect to boot to either of these modes using hardware keys.
I have utilized multiple USB ports, Type-C cables, different OS' on two laptops (MS Windows 10 and 7, FWUL Linux). I usually have no problem with the device being detected by the system. When I have, it usually involved one pesky USB cord.
common commands used and their effects:
fastboot OEM unlock: fails, cannot be done remotely
fastboot flash x: fails, remote: flashing partitions not allowed
ADB push: fails. cannot access partition
ADB devices: device is seen by system with serial and state
fastboot devices: device is seen by system with serial
ADB sideload: varying results. Some will fail at 0% citing "total xfer: 0.00x", some will reach 47% and fail (always exactly 47% oddly). Generally if the sideload operation passes 47% it will complete.
fastboot format/erase x: fails, partition formatting/erasing not allowed
fastboot continue: executes, but does not help with android bootloop issue as I had hoped
While I searched for an answer online, I did come across an infosec whitepaper regarding ONEPLUS 3 vulnerabilities, though it was over a year old. To my surprise, the command they had been entering works on my device, but I'm not sure how to properly use it effectively. The command used was fastboot OEM boot_mode [rf/wlan/ftm/normal]. Now, I was unable to determine what each of the triggers does, but what I did discover is that with boot_mode set to rf, my device would display chinese/korean lettering in lieu of the usual ONEPLUS logo with "powered by Android" below. This is also how I managed to have my device show up in CMD terminal for ADB commands to be issued. To the best of my knowledge though, there doesn't seem to be much point to it as I couldn't push/pull any files. Does anybody know where I could find more info on this command, as I'd like to know what the other triggers accomplish.
I've just about exhausted every available resource looking for an answer, but im still coming up short. I've gone as far as contacting ONEPLUS directly, but without proof of purchase they can't (more accurately won't) help me. And while it's not a business practice I would personally support, I can understand why they have it implemented. I've contacted a few phone shops in the area, but none have been able to assist me further than I've already gotten in this process.
I apologize again for creating a new thread about this, but I felt my circumstances warranted a new thread due to the bulk of the others having either an unlocked bootloader or TWRP installed, neither of which I do.
So, can anybody offer their help or suggest something I haven't already tried? Or should I be on EBAY looking for motherboards? Thanks in advance.
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Click to collapse
Thanks for the exhaustive description. You seem to have covered every known method. If the MSM Tool also fails, I think that it is a hardware issue and you are better off searching for a new motherboard instead of wasting further time on trouble-shooting.
Best of luck!
tnsmani said:
Thanks for the exhaustive description. You seem to have covered every known method. If the MSM Tool also fails, I think that it is a hardware issue and you are better off searching for a new motherboard instead of wasting further time on trouble-shooting.
Best of luck!
Click to expand...
Click to collapse
I was afraid of that..... is there a way to test a given hardware component?
Have you tried the unbrick tool FULL updated: https://mega.nz/#!NmhhgZyB!CM7Fw8VjECiMIhh4gRXUx24QVCiE599_ZFAPDf08AiM
acetone802000 said:
Have you tried the unbrick tool FULL updated: https://mega.nz/#!NmhhgZyB!CM7Fw8VjECiMIhh4gRXUx24QVCiE599_ZFAPDf08AiM
Click to expand...
Click to collapse
Indeed I have, dozens of times between the full and mini versions. I've even gone as far as running the toolkits featuring MSMDownloadTool v4.0 to see if it achieved different results (it did not). The mini tool would finish doing its thing (turned the text green upon completion),but I would face varying partitions not being flashed correctly. The full version completes and does not have these varying partitions missing, but the device would then be either stuck in a bootloop where it will eventually reboot itself, or would hang indefinitely on the "swirling dots" loading screen. I tried the remedy of deleting cache in recovery, but this did not help.
deleted
***UPDATE*** - As I mentioned in this thread earlier, I noticed a discrepancy between the variant type listed on my actual device and the variant type returned when queried via fastboot. This got me thinking, and to make a long story somewhat shorter, I found that while most stock Oxygen images I attempt to sideload onto the device fail (at precisely 47%, oddly), I was able to sideload two different Hydrogen images without any resistance at all. I'm guessing something to do with the eMMC vs UFS file storage systems and how each OS uses them.
So I got Hydrogen flashed onto my my device. Smooth sailing, right? Afraid not. Despite fastboot's output clearly stating it was a successful transfer, and the stock recovery on the device echoing this, I still cannot get the OS to load. Now i' stuck with the loading screen hanging indefinitely prior to animation occurring, so basically the static ONEPLUS logo. Factory resets and cache wipes have done nothing to help the situation along. Conventional wisdom from the threads here seem to say using the MSMTool is the right answer..... and thus the circle of frustration is complete with me arriving back where I started. Does anybody have another suggestion I can try out? Still can't flash/boot to TWRP, unlock bootloader, or access Android to activate USB Debug/OEM Unlock either btw.
Have you tried flashing just the firmware, i havent flashed in years but i would assume you could sideload the firmware as well?
voodooline said:
Have you tried flashing just the firmware, i havent flashed in years but i would assume you could sideload the firmware as well?
Click to expand...
Click to collapse
Guess who didn't read? And after a year without flashing + a lack of reading skills, you still think you could solve this case? That's a spirit.
===
You better do pm some devs in dev section and point them to this thread and see if they can help, if you are still curious.
My guess is dead emmc, it can be replaced without buying the whole board.
150208 said:
Guess who didn't read? And after a year without flashing + a lack of reading skills, you still think you could solve this case? That's a spirit.
===
You better do pm some devs in dev section and point them to this thread and see if they can help, if you are still curious.
My guess is dead emmc, it can be replaced without buying the whole board.
Click to expand...
Click to collapse
I did read it, its funny always someone who has to be a **** about things. I should have been more specific. He was able to flash h2os. So he could try to flash the firmware for h2os to see if that gets it to boot.
voodooline said:
I did read it, its funny always someone who has to be a **** about things. I should have been more specific. He was able to flash h2os. So he could try to flash the firmware for h2os to see if that gets it to boot.
Click to expand...
Click to collapse
Magnificent, bro.
You're a truly genius.

[SOLVED] Soft brick (?) on Z1C-based ZPG handheld

SOLVED: I figured out the issue. As mentioned in this thread, downgrading to an older version of flashtool successfully got me past the bundle mismatch error, allowing me to flash stock US firmware onto the device. Still not exactly sure why that's the case, but it worked for me.
Hey folks,
Hope you're all doing well! I have a bit of an odd situation. I recently picked up a Z-Pocket Game, a handheld built using the internals from a torn down Z1 Compact.
A few days ago, I decided to see if I could poke around and install a custom ROM onto the device, given how many are available for the source hardware (Z1C). The device already came pre-installed with XZDualRecovery and was running a custom ROM in Chinese built off Lollipop.
I'm a novice when it comes to flashing and custom ROMs, so I tried to learn more about the process before getting started. Evidently, however, I'm in over my head - fully my responsibility, of course, but over my head nonetheless.
Long story short, I tried to install Lineage OS 17.1 onto the device via the version of TWRP already installed on the device. As per the installation instructions detailed here, I did an advanced wipe before attempting the install, selecting "Dalvik," "System," "Cache," and "Data." When I actually attempted the process, however, it errored out almost immediately, leaving me with a wiped system and no ROM (TWRP warned me about this prior to rebooting).
When I now power on the device, it's stuck on the "Sony - XPERIA" screen, and the LEDs don't light up at all. I can't seem to access TWRP or Philz on the device with the normal key presses. I can force the device off by holding Power and Volume Up, and it also seems able to enter fastboot mode (with a solid blue LED) and flash mode (the LED flashes green, then turns off). I've tried a number of different things to try and fix it, but all of them haven't worked in one way or another. Providing a brief overview to the best of my recollection here, but happy to try again and give more detail if needed:
Using fastboot via the command line to flash a new recovery onto the device gives me an error indicating I can't write the file to the device, and things just end there.
Trying to flash a stock US ROM to the device via flashtool gives me an error indicating the device does not match the bundle, and things just end there.
Trying to restore the device using Xperia Companion first gives an error requesting permission to access the device, then when I select "My Device Cannot Be Detected or Started" and follow the instructions, it tells me that "an error occurred while repairing this device," and provides this small blurb of device info:
UEGetPhoneInfoMissingInfo
Z-POCKET GAME 3579 1279-6978 R2D 14.6.A.1.236
2.11.6.0 / Windows 10 64 bit / Win32 / US / /
So I'm a bit stumped. It seems as though enough of the device is working to get everything back into a workable state, but I'm not sure of how to go about that. Any thoughts or leads would be greatly appreciated!
edit_duplicate said:
SOLVED: I figured out the issue. As mentioned in this thread, downgrading to an older version of flashtool successfully got me past the bundle mismatch error, allowing me to flash stock US firmware onto the device. Still not exactly sure why that's the case, but it worked for me.
Hey folks,
Hope you're all doing well! I have a bit of an odd situation. I recently picked up a Z-Pocket Game, a handheld built using the internals from a torn down Z1 Compact.
A few days ago, I decided to see if I could poke around and install a custom ROM onto the device, given how many are available for the source hardware (Z1C). The device already came pre-installed with XZDualRecovery and was running a custom ROM in Chinese built off Lollipop.
I'm a novice when it comes to flashing and custom ROMs, so I tried to learn more about the process before getting started. Evidently, however, I'm in over my head - fully my responsibility, of course, but over my head nonetheless.
Long story short, I tried to install Lineage OS 17.1 onto the device via the version of TWRP already installed on the device. As per the installation instructions detailed here, I did an advanced wipe before attempting the install, selecting "Dalvik," "System," "Cache," and "Data." When I actually attempted the process, however, it errored out almost immediately, leaving me with a wiped system and no ROM (TWRP warned me about this prior to rebooting).
When I now power on the device, it's stuck on the "Sony - XPERIA" screen, and the LEDs don't light up at all. I can't seem to access TWRP or Philz on the device with the normal key presses. I can force the device off by holding Power and Volume Up, and it also seems able to enter fastboot mode (with a solid blue LED) and flash mode (the LED flashes green, then turns off). I've tried a number of different things to try and fix it, but all of them haven't worked in one way or another. Providing a brief overview to the best of my recollection here, but happy to try again and give more detail if needed:
Using fastboot via the command line to flash a new recovery onto the device gives me an error indicating I can't write the file to the device, and things just end there.
Trying to flash a stock US ROM to the device via flashtool gives me an error indicating the device does not match the bundle, and things just end there.
Trying to restore the device using Xperia Companion first gives an error requesting permission to access the device, then when I select "My Device Cannot Be Detected or Started" and follow the instructions, it tells me that "an error occurred while repairing this device," and provides this small blurb of device info:
UEGetPhoneInfoMissingInfo
Z-POCKET GAME 3579 1279-6978 R2D 14.6.A.1.236
2.11.6.0 / Windows 10 64 bit / Win32 / US / /
So I'm a bit stumped. It seems as though enough of the device is working to get everything back into a workable state, but I'm not sure of how to go about that. Any thoughts or leads would be greatly appreciated!
Click to expand...
Click to collapse
Glad that you find out yourself.
And thanks for sharing!

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