[Q] Random Crashing - LG Optimus G Pro

Very similar to comments here, I am having seemingly random crashes on my beloved E980. It was running perfectly fine for many months on CM10.2 + TWRP. The crashes started happening fairly soon after replacing the screen (about same time I flashed to CM11 as well). Two days ago, I used the Hyelton/Madmack .tot method and [successfully] installed two different stock firmware versions with the same results [after maybe a couple hours it will intermittently start crashing again]. I can't seem to ascertain if there are things that provoke it to crash. Sometimes it'll do it after sitting with screen off for some time, but more often it'll happen while under medium to high utilization. There is plenty of free RAM and Flash memory.
Before buying a parts phone from eBay with a broken screen and throwing parts at it I thought I’d first take it apart and see if anything jumps out at me and cross my fingers that it would just work after reassembly; I haven’t done this yet – maybe tonight. I think I've verified that it is a hardware issue at this point, but I was hoping to narrow it down a bit closer – there doesn't seem to be an abundant supply of eBay parts phones right now and I hate guess and buy an unneeded sub-component.
I also thought I’d go ahead and try to capture some log files utilizing methods found here which I have done. Attached is a Logcat file which ran until the phone crashed. I was unable to export a Dmesg log; whether in adb or terminal emulator I get “klogctl: Operation not permitted”. I tried to get a Last_kmsg log but the file is missing after rebooting from crash. I did get exports from error-free reboots before and after the crash which I’ve also attached. I browsed to /cat/proc and sure enough there was no “last_kmsg” subfolder. The phone was sitting with screen off on my desktop for maybe an hour when I heard the USB chime that it disconnected.
Has anyone got some ideas for me to try?

jimmylomax said:
Very similar to comments here, I am having seemingly random crashes on my beloved E980. It was running perfectly fine for many months on CM10.2 + TWRP. The crashes started happening fairly soon after replacing the screen (about same time I flashed to CM11 as well). Two days ago, I used the Hyelton/Madmack .tot method and installed two different stock firmware versions with the same results. I can't seem to ascertain if there are things that provoke it to crash. Sometimes it'll do it after sitting with screen off for some time, but more often it'll happen while under medium to high utilization. There is plenty of free RAM and Flash memory.
Before buying a parts phone from eBay with a broken screen and throwing parts at it I thought I’d first take it apart and see if anything jumps out at me and cross my fingers that it would just work after reassembly; I haven’t done this yet – maybe tonight. I think I've verified that it is a hardware issue at this point, but I was hoping to narrow it down a bit closer – there doesn't seem to be an abundant supply of eBay parts phones right now and I hate guess and buy an unneeded sub-component.
I also thought I’d go ahead and try to capture some log files utilizing methods found here which I have done. Attached is a Logcat file which ran until the phone crashed. I was unable to export a Dmesg log; whether in adb or terminal emulator I get “klogctl: Operation not permitted”. I tried to get a Last_kmsg log but the file is missing after rebooting from crash. I did get exports from error-free reboots before and after the crash which I’ve also attached. I browsed to /cat/proc and sure enough there was no “last_kmsg” subfolder. The phone was sitting with screen off on my desktop for maybe an hour when I heard the USB chime that it disconnected.
Has anyone got some ideas for me to try?
Click to expand...
Click to collapse
so you're saying that when you use hyelton method 2 and flash 20g that it fails while running 20g? try a different usb cable, too. EDIT - also different usb port. also watch for static electricity - I ground myself before touching cpomputer...

KrisM22 said:
so you're saying that when you use hyelton method 2 and flash 20g that it fails while running 20g? try a different usb cable, too. EDIT - also different usb port. also watch for static electricity - I ground myself before touching cpomputer...
Click to expand...
Click to collapse
No, sorry, I maybe glossed over that part. I successfully flashed to the stock firmware just fine. The phone ran well the remainder of the day.
I then rooted it, installed Titanium Backup, and then installed TWRP. I made a couple TWRP backups as I slowly started reinstalling apps with TB and Play store. Similar to the 4 or 5 times I tried re-flashing cyanogenmod, it seems to get worse and worse over time. In the past flashes I have experimented with not using TB and leaving it alone for a day or two with the same result. Since I have TWRP and many backups, I can definitely experiment further trying things.

jimmylomax said:
No, sorry, I maybe glossed over that part. I successfully flashed to the stock firmware just fine. The phone ran well the remainder of the day.
I then rooted it, installed Titanium Backup, and then installed TWRP. I made a couple TWRP backups as I slowly started reinstalling apps with TB and Play store. Similar to the 4 or 5 times I tried re-flashing cyanogenmod, it seems to get worse and worse over time. In the past flashes I have experimented with not using TB and leaving it alone for a day or two with the same result. Since I have TWRP and many backups, I can definitely experiment further trying things.
Click to expand...
Click to collapse
try process w/o twrp, please.
---------- Post added at 02:32 PM ---------- Previous post was at 02:25 PM ----------
also different cable and different usb port.

this is a bummer, man.
KrisM22 said:
try process w/o twrp, please.
---------- Post added at 02:32 PM ---------- Previous post was at 02:25 PM ----------
also different cable and different usb port.
Click to expand...
Click to collapse
Right - I was thinking the same thing. So, early this afternoon I did reflash (with "BIN_LGE980AT-00-V20g-ATT-US-APR-28-2014+0.tot") one more time and did only the following:
Skipped wifi setup, disabled "back up [and restore] data from google account". Rebooted
Went straight to app store and disabled auto download/update
Received notification that Google Play Services needed updating or something - I clicked the notification in order to read entire message and I think it just updated it?
set Hangouts as default messenger. Rebooted once again.
Then, I just tried to heavily use it. I used Maps navigation, took a bunch of rapid fire photos, Gmail, Chrome, etc. It worked great for about 3 hours until I got my first crash while taking some photos and attaching to a few rapid-fire hangouts messages. I removed the external flash card, but left SIM card and rebooted. It crashed one or two more times in the next 5 minutes. Since then it has crashed while using it maybe twice and once or twice while it should have been sleeping.
Any use in trying to capture event logs or should I just go ahead and dig out my phillips 00 screwdriver and tear into it?
I did use a different cable on the same port, but I'm confident my cables and ports are good.

jimmylomax said:
Right - I was thinking the same thing. So, early this afternoon I did reflash (with "BIN_LGE980AT-00-V20g-ATT-US-APR-28-2014+0.tot") one more time and did only the following:
Skipped wifi setup, disabled "back up [and restore] data from google account". Rebooted
Went straight to app store and disabled auto download/update
Received notification that Google Play Services needed updating or something - I clicked the notification in order to read entire message and I think it just updated it?
set Hangouts as default messenger. Rebooted once again.
Then, I just tried to heavily use it. I used Maps navigation, took a bunch of rapid fire photos, Gmail, Chrome, etc. It worked great for about 3 hours until I got my first crash while taking some photos and attaching to a few rapid-fire hangouts messages. I removed the external flash card, but left SIM card and rebooted. It crashed one or two more times in the next 5 minutes. Since then it has crashed while using it maybe twice and once or twice while it should have been sleeping.
Any use in trying to capture event logs or should I just go ahead and dig out my phillips 00 screwdriver and tear into it?
I did use a different cable on the same port, but I'm confident my cables and ports are good.
Click to expand...
Click to collapse
yup, bummer. no twrp and new cable. I'm stumped. a log would mean nothing to me - maybe hyelton.
Wondering if prob happens when it warms up and expansion causes a break in connection. yeah, man the screwdriver. Wish I could be of more help.

Its a long shot, but it could be a faulty battery. Does it crash when the phone is fully charged and plugged into the original 2amp charger? If yes, then its probably not a faulty battery. If no, and it crashes off the charger, especially with a battery <75% then it could be a faulty battery.
Sent from my LG-E980 using XDA Free mobile app

Related

Random Restart

So far today, my Evo has reset itself about 4 times. That is within the past hour and a half. I've had it since Monday and had no other issues with it doing this until today. The only app that was added in the past 24hrs was the Wireless Tether for Root app. I don't know what or why this is happening. I've just uninstalled Unrevoked, Superuser Permissions, the Overclock Widget, and the Wireless Tether to see if that is causing the issues. Anyone else have anything similar to this happening?
Also, I changed the "always on mobile data" setting to off yesterday. That increased my battery life dramatically. I was able to leave the phone on for a solid 11hrs with it still having 60% charge left. Then today, before I changed any settings at all, unplugging the phone from the charger for about 2hrs has resulted me in being down to 45% battery. Could mobile data always on being off cause the rebooting issue?
Same thing was happening to me when I unchecked that. Checked it back and all rebooting issues went away.
admorris said:
Same thing was happening to me when I unchecked that. Checked it back and all rebooting issues went away.
Click to expand...
Click to collapse
Since I posted that message I had two more reboots. Just ticked always on mobile data back on and am waiting to see if that stops it...
EDIT: No more reboots since reenabling mobile data always on...weird
I've had the always on data feature turned off since day one to conserve battery life and i had not experienced the random shut offs until yesterday. Since yesterday however my phone has restarted itself no less than 20 times. Several times while I was sleeping so this is defiantly a real problem but I dont think its related to settings. ill be contacting HTC tonight
I have had always data off, ticked it on this morn. And started getting the reset issue...
-------------------------------------
Sent via the XDA Tapatalk App
Random restarts are often indicative of the battery not sitting in properly.
Remove the battery. Scratch up the contacts. Insert back firmly...
I am also having this same issue. I turned my phone off this morning because i wouldn't be using it and then i turned it back on in the afternoon and then my phone just started randomly restarting itself. There is no rhyme or reason to it. It has just been happening all by itself. It has probably happened 10 times in the last 4.5 hours.
I took the battery out for a minute and put it back in to see if it will stop the issue, but i'll have to wait and see. However, when i did turn the phone back on i got a weird pop-up message on the main screen that said something to the effect of, "Operational failure, please use su command." Then it faded away. Anyone know what that means?
As mentioned above, turning always-on mobile back on, took care of my restart issue.
heed316 said:
So far today, my Evo has reset itself about 4 times. That is within the past hour and a half. I've had it since Monday and had no other issues with it doing this until today. The only app that was added in the past 24hrs was the Wireless Tether for Root app. I don't know what or why this is happening. I've just uninstalled Unrevoked, Superuser Permissions, the Overclock Widget, and the Wireless Tether to see if that is causing the issues. Anyone else have anything similar to this happening?
Also, I changed the "always on mobile data" setting to off yesterday. That increased my battery life dramatically. I was able to leave the phone on for a solid 11hrs with it still having 60% charge left. Then today, before I changed any settings at all, unplugging the phone from the charger for about 2hrs has resulted me in being down to 45% battery. Could mobile data always on being off cause the rebooting issue?
Click to expand...
Click to collapse
I'm getting the same issue. At first i thought it was ATK, so i uninstalled that. Then I though it was lookout, so I disabled that. But it still keeps happening. I have mobile data off too, but for days, and it hasn't affected it one way or the other.
The odd thing is, I was running xiiLive Lite last night streaming the radio all night, and my phone stayed up the whole time, while plugged in (at least 8 hours).
I don't know what the deal is, but my phone goes about 24-48 hours without a spontaneous reboot, and then it will start doing it 4-6 times a day. Anyone have a good logging tool would be nice, as I'm somewhat new to Android.
Thanks!
Tigger
tigger2u said:
I'm getting the same issue. At first i thought it was ATK, so i uninstalled that. Then I though it was lookout, so I disabled that. But it still keeps happening. I have mobile data off too, but for days, and it hasn't affected it one way or the other.
The odd thing is, I was running xiiLive Lite last night streaming the radio all night, and my phone stayed up the whole time, while plugged in (at least 8 hours).
I don't know what the deal is, but my phone goes about 24-48 hours without a spontaneous reboot, and then it will start doing it 4-6 times a day. Anyone have a good logging tool would be nice, as I'm somewhat new to Android.
Thanks!
Tigger
Click to expand...
Click to collapse
I had mobile data off for a few days with no reset issues. Then I installed a few apps from the market (not the ones you mentioned) and then the resets started. I uninstalled the newest apps but the resets kept happening. Then I turned mobile data back on and no more resets in the last 24 hours.
my evo is randomly rebooting and I never modified the settings that some of you are talking about. My also gives me random issues where when i try to open an app it will open for a split second and close? I am also having my phone lock up on me several times a day and i have to pull the battery to reboot it! I took it back to the sprint store and they insisted on reloading the software on the phone and it made no difference.... does anyone have any suggestions or similar issues?
rooder said:
my evo is randomly rebooting and I never modified the settings that some of you are talking about. My also gives me random issues where when i try to open an app it will open for a split second and close? I am also having my phone lock up on me several times a day and i have to pull the battery to reboot it! I took it back to the sprint store and they insisted on reloading the software on the phone and it made no difference.... does anyone have any suggestions or similar issues?
Click to expand...
Click to collapse
I had the apps closing after a split sec too but I found out that it was for apps that didn't play nice with the snapdragon cpu; like the Gameloft game Nova and a few of their other titles.
for me its stock apps like the navigator, video player etc. I am thinking i might have a defective unit.
rooder said:
for me its stock apps like the navigator, video player etc. I am thinking i might have a defective unit.
Click to expand...
Click to collapse
Yup! That does sound strange! Did you root your phone? I'm rooted and all the stock apps that I've tried, seem to open and work fine.
nope! not rooted, 100% how it was out of the box. Luckily my pre was still active so i video taped it freezing up and stuff so im going to show the tech at the sprint store so hopefully they can order my replacement.
I also have a fully stock phone, some apps installed, but none recently, and yesterday it rebooted itself, twice more today.
I haven't changed the settings mentioned earlier, and haven't done anything I can think of that would cause the rebooting.
I am also having issues where I can't get an IP address on my wireless network, but I'm not sure it's related. I just noticed these 2 problems in the last 2 days, and it's the only thing I can think of that's out of the ordinary from the weeks prior to this happening.
I think I'll take it to Sprint tomorrow and see what they have to say.
Keep us updated on what happens. It seems to take a day or two for symptoms to start, but when they do it goes crazy rebooting!
...more discussion on this issue has been going on here too: http://forum.xda-developers.com/showthread.php?t=702379
I'm not a professional android user and don't know much about it yet, but mine's rebooted a few times as well. I haven't rooted my phone but the ONE thing that seemed to have resolved the continuing issue is doing a hard reboot:
Menu > Settings > Privacy > Factory data reset
It's been 4 days and hasn't rebooted since.
EDIT: It's been 6 days now and still no reboots.
Angry Apps Eating my RAM!
I think what everyone is missing here that maybe the root of the problem is low memory.
I'm not talking about storage on the SD card. I"m talking about the memory the OS has to run.
I've fought long and hard with this low memory problem seeing as I have owned a g1 for almost 2 years.
THERE IS NO REASON THE EVO SHOULD EVER GET DOWN TO UNDER 30MB OF SYSTEM RAM!
I equate this issue to the same issue many people had with Windows computers and applications that start up in the system tray! We don't need most apps to run in the back ground on start up just in case I want to use it. The few seconds of time it shaves off of starting up the app is not worth the slower OS boot up (applies to Windows mainly) or the major slow downs they cause the OS's to have.
I don't need Sprint TV running on boot!
When I used a clean slate scene I still have all of these same issues. Random reboots, slow OS and apps, ect.
I have no idea why Android would allow that much RAM to be used for background apps. I don't understand why we have no way to see what programs run on boot unless using a 3rd party app.
Most apps are so crappy that they run in the background all the time and have no way to toggle if they run on boot and I'm not talking about apps that modify something all the time I"m talking about apps that ONLY need to be running once you open them. An example would be Swipe, I understand the need for that app to run on boot. It modifies the OS keyboard and would need to be running in order to work correctly when ever you enter any text field that pops up the keyboard for input.
An example of programs that don't need to be running on boot or should at least give you an option to toggle boot start up are; Sprint Navigation, Sprint Updater (No idea what this is for), Updater (Android?), Sprint Zone, doubletwist, SprintTV Widget (I'm on the clean slate profile with NO Widgets), VoiceMail (I use Google Voice, is this needed?), Sprint Football Live (It's not even Football season!), MP3 Store (I have yet to use on the EVO but is running just in case, thx), as well as many others.
I have 35 apps running in the back ground! WTF? Thanks ****ty app devs and bloatware Sprint!
Have fun try to find options for each app and figuring out each service to know what it's tied to so that you can have a phone that it powerful and run smoothly.
It really shouldn't be this hard or as much of a pain...
Reeves360 said:
I think what everyone is missing here that maybe the root of the problem is low memory.
I'm not talking about storage on the SD card. I"m talking about the memory the OS has to run.
I've fought long and hard with this low memory problem seeing as I have owned a g1 for almost 2 years.
THERE IS NO REASON THE EVO SHOULD EVER GET DOWN TO UNDER 30MB OF SYSTEM RAM!
I equate this issue to the same issue many people had with Windows computers and applications that start up in the system tray! We don't need most apps to run in the back ground on start up just in case I want to use it. The few seconds of time it shaves off of starting up the app is not worth the slower OS boot up (applies to Windows mainly) or the major slow downs they cause the OS's to have.
I don't need Sprint TV running on boot!
When I used a clean slate scene I still have all of these same issues. Random reboots, slow OS and apps, ect.
I have no idea why Android would allow that much RAM to be used for background apps. I don't understand why we have no way to see what programs run on boot unless using a 3rd party app.
Most apps are so crappy that they run in the background all the time and have no way to toggle if they run on boot and I'm not talking about apps that modify something all the time I"m talking about apps that ONLY need to be running once you open them. An example would be Swipe, I understand the need for that app to run on boot. It modifies the OS keyboard and would need to be running in order to work correctly when ever you enter any text field that pops up the keyboard for input.
An example of programs that don't need to be running on boot or should at least give you an option to toggle boot start up are; Sprint Navigation, Sprint Updater (No idea what this is for), Updater (Android?), Sprint Zone, doubletwist, SprintTV Widget (I'm on the clean slate profile with NO Widgets), VoiceMail (I use Google Voice, is this needed?), Sprint Football Live (It's not even Football season!), MP3 Store (I have yet to use on the EVO but is running just in case, thx), as well as many others.
I have 35 apps running in the back ground! WTF? Thanks ****ty app devs and bloatware Sprint!
Have fun try to find options for each app and figuring out each service to know what it's tied to so that you can have a phone that it powerful and run smoothly.
It really shouldn't be this hard or as much of a pain...
Click to expand...
Click to collapse
This is where I am so lost with Android. I read many blogs saying Android does not need a task killer and using one will only make your system slow down. Well I tried one anyway because it's in my Windows Mobile nature to do so (old habits....). I noticed that I too had 35 or so apps running in the background and I thought that doesn't sound good, I wanna kill them all. But then what Android pros keep telling me is to let them be and that the OS will kill them as needed. But from what you're saying, it sounds like the OS doesn't always do a good enough job. So my confusion and learning process of Android continues......

Nexus 5X reboot problems

If you're having reboot problems please post here - if there are problem apps or bad devices out there it would be good to know!
Got a new Nexus 5X yesterday for my partner. Plugged it in and charged all day (oh what patience). 10pm started setup and added account to it. Phone immediately did an update which succeeded. Then it started to install the saved apps from the Google account, about 50 in all. After all the apps were installed I handed it over to her to play and log into all those apps with logins. Tedious.
Within about 30 minutes she tried to take a photo and it rebooted. Then a bit later she was using it and it rebooted again. Before going to be it rebooted a few more times. Then again this morning. There wasn't one particular app or other that was in use when these crashes happened. During the day she saw a message about "Google needs to restart". Also the camera often comes up with an all black screen and can't be used.
I called Google tech support and they wanted to do a factory reset and maybe a cache partition wipe. They would also like to investigate if a rogue app is causing the crashes by using it without any apps installed. Because reinstalling apps is so tedious I decided to have her do a cache partition reset I'm awaiting news. I'm hoping we don't have to do the other... I can't imagine how a bad app could be causing such repeated crashes (well I can, but it just shouldn't happen). That's lame...
It would really help if it was easy to get a crash log and find out the cause - unfortunately unless you're rooted this doesn't seem to be easy, and may well be impossible.
I've been having a lot of similar-sounding issues with my 5X. It's never rebooted while I was using it, but once or twice a day I'll pull it out of my pocket and it will be off, awaiting the unlock pattern to boot up.
The camera has been atrocious as well. I've seen the black screen you describe, tons of rotation lag, hanging, etc. Not just in Camera, but in other apps using the camera (such as when attaching a photo to a Hangout). Hoping this is something software-related and not a hardware problem.
I've had mine spontaneously reboot twice so far, both times I've pulled it out of my pocket and it required the PIN to unlock, then it booted up. I'm a bit concerned, as I have no idea when this happened, and, since it's encrypted a reboot essentially puts me offline until I notice it.
I just now had mine reboot during active use for the first time. I was long-pressing a wifi network in order to forget it (which is another 5x problem I keep having—wifi turns itself off or connects to the wrong networks).
My 5x was working fine and the crashing started happening yesterday...
they only app that i recently installed before the crashes started was firefox... are you guys using firefox by any chance???
Mine is still working fine, I do not have Firefox.
Same problem for me when using Firefox. The phone seems to crash and reboot when loading news websites containing photos and videos.
Not seen the issue when not using Firefox.
I've had my nexus 5x since mid/late November 2015. I've had the problem described below happen prior to today, and more than once.
Today, I cant turn my phone off - it seems to be in the middle of a reboot... the four coloured circles (google logo?) with colours going round and round. I powered it off cos it had started going slow... thought a reboot might fix the problem... but now its not starting and I cant even turn it off or do anything with it.. I've tried pressing the power button, I've tried holding the power button down, and I've tried different combinations... nothing seems to make a difference... (has been in that state of un-useablity for at least 30 mins now)
Anyone else also having wi-fi issues where facebook has an error and "cant connect" ?
I had the same thing happen and returned the phone, it's the only solution I found. I factory reset multiple times, called up Google and they told me to safe boot. Right.. I was completely stock and it rebooted multiple times / day and I know what I'm doing too, for the most part anyway. Got a replacement device and it has not once rebooted no matter what I do. Camera, Chrome random apps caused a reboot, it's not that. It's a defective device and you need to get it replaced period.
I have the same thing and can't sent it back to google because I live outside the US.
I believe it is a manufacture defect as I tried everything with no success really annoying.
Stuck with a brick...
Sent from my Nexus 5X using Tapatalk
I used my phone completely stock for weeks and had zero issues, whereas I have a friend who ordered and received the phone at the exact same time (likely same mfg batch) and had issues. Difference between us two is that I'm a minimalist and only have about 50 apps installed, and he has a ton that he rarely uses and restores them every time.
I know it seems ridiculous, but having an android phone gives you more customization and your apps more power of the phone, so it's completely feasible for ONE rogue app to destroy performance and/or battery.
You guys might all want to try uninstalling apps one by one and figuring out which apps are killing performance. In particular, check out the running services (developer options -> running services) and see which apps are constantly running, since those are more likely to be the ones causing issues.
For example, I've used firefox (for adblocked browsing) for weeks recently, and can definitely say it's a pretty slow app, so if you're having issues on it, you may want to just use chrome or lightning browser.
I just ordered a replacement as well. Mine would reboot about 1 to 2 times a week right after the fingerprint unlock. Annoying as hell today because I was in the middle of a conf call.
Sent from my Nexus 5X using Tapatalk

Upgrade to Nougat already? Hows it working for you?

For those who have upgraded already, how did the upgrade process go and how are you liking it so far?
This is a big upgrade and I'm nervous about pulling the trigger until this is vetted out a bit.
Chris
The process went well. I had to play with the display resolution and zoom to get things looking right. I had to re install my theme store theme to get it back. Other than that, it runs great. Only a few apps not compatible with n. But I have like 400 apps. So not bad! Oh yes, I did need a couple of reboots too.
Sweet! Well... having to go five steps back first was a PITA but when finished (and thank God for the Samsung Cloud Backup System - I had just done a backup three days before this project and it saved my arse!) Once I finished the AT&T OTA of QB2, I did a Restore from the Samsung Cloud and the phone looked EXACTLY like it had with Nougat PL4! Desktop, Apps, (most) settings... awesome!
Going good, process went smooth. I'd just say plug up and stay plugged during upgrade
Just did the upgrade. I have to say guys, this was BY FAR the smoothest stock upgrade I've ever experienced from Samsung. They did a nice job on this.
I'm just running into the issue of UI Lag. The update went smooth enough though. I will also say I am having issue with video playback in chrome if I flip to fullscreen then the ability to control the video is gone and i cant minimize it i have to hit the home key to get out of the video.
I just finished installing QB2. Everything works smoothly except one annoying bug. The Activity Zone app launch not in full screen. It's like 70% of the screen. I tried to change the display resolution but the same.
Anyone having the same issue?
snugroho3 said:
I just finished installing QB2. Everything works smoothly except one annoying bug. The Activity Zone app launch not in full screen. It's like 70% of the screen. I tried to change the display resolution but the same.
Anyone having the same issue?
Click to expand...
Click to collapse
No, mine launches full screen!
---------- Post added at 03:46 PM ---------- Previous post was at 03:45 PM ----------
CFoote said:
Just did the upgrade. I have to say guys, this was BY FAR the smoothest stock upgrade I've ever experienced from Samsung. They did a nice job on this.
Click to expand...
Click to collapse
DITTO!
jimd1050 said:
No, mine launches full screen!
---------- Post added at 03:46 PM ---------- Previous post was at 03:45 PM ----------
DITTO!
Click to expand...
Click to collapse
Yes, it launch in full screen but the content of the app is not. Please see attached picture. Do you have the same?
It was full screen in marshmallow
That is quite strange, my Activity Zone is full screen, do you have your Zoom function under "Display" set to small?
Upgrade went smooth , i did it manually and not OTA , all working good with good battery life.
What i did is as follows :
1- Odin the PI2 as a base line
2- Then via recovery from the device I used "update from SD card" and upgraded to PK2
3- Then i did it again via recovery from the device I used "update from SD card" and upgraded to QB2
Download the needed files from the following thread
https://forum.xda-developers.com/s7-active/how-to/s7-active-sm-g891a-ota-updates-firmware-t3540866
I updated to the BQB2 build via OTA about a week after it became available. I'm generally pleased with it, but there are a few things here and there that make me think that perhaps I'm due for a factory reset and start over.
Battery life is slightly down for me, which doesn't match up with reports I'm hearing from others. It's not much lower, but it's noticeable.
UI seems to be slightly more 'laggy'. Reduced the animation scales in the dev options to compensate. Maybe because I was running 'Good Lock' when the update happened?
Seems like wifi connection is not 100% stable. I see the notification bar 'flicker' from time to time, and it keeps re-posting the notification about what network I'm connected to.
Seems to get warmer while charging wirelessly, to the point that it pauses the wireless charging. But, this is in a cradle in my car, with Waze running, and it's warmer than it had been for a few months so not really sure if the update is involved in this or not.
Probably one or two other smaller things that I'm not thinking of at the moment. Obviously they weren't showstoppers, since I can't recall right now.
I like that they included the mobile hotspot toggle again (finally!), but they still don't have a 'mobile data' one. System UI Tuner is still gone, although I've read some people think that's the case with Nougat in general, so not sure.
All that being said, it updated to the BQC2 build today. The wifi thing seems to be resolved, despite this being only a 'security update'. I'll let it shake out for a few days or so and see if I still think it's worthwhile to start all over.
Went smooth for me, took literally less then 2 minutes.
All my apps/settings are working flawlessly and I experienced no issues thus far.
I updated to Nougat since it was released and I can't say I'm happy. Battery looks slightly worse and at least 1 or 2 twice a week my phone slows down getting almost unresponsive. I have to restart it.
That never happened with Marshmallow. I'll try it for one more month and if not I will go back to Marshmallow. Is that still possible?
That is a good question. I know that with small version upgrades the phone keeps the original version stored for a full wipe, but on a big OS upgrade I am not sure. Hopefully someone will know. I want to say yes it can be done.
Im on QD4, loving Noguat at how quick it is. But, i hate how all the menus and settings are all bunched and i have use search to find basic things.
I actually am having some issues with my s7 active I installed the 7.0 update a few months back and never looked back because the 7.0 stock rooms great no issues except recently last week's my phone started rebooting on its own . I though no biggie cause it did every once in a while , but now it has greatly increased . What happen was it froze on Facebook messenger app when I was trying to reply to a message and would not unfreeze so I had too force restart it that is when the problems really begun. The moment I force restarted it and it rebooted and i got into hone screen i keep getting notifications that apps were crashing over and over and the phone decided to restart on its own and keep doing the same thing . So I was like wtf maybe it's a app or something so I decided to do a factory reset and clear cache and rebooted the phone looked like that fixed the problem for a whole 2 minutes then the crashing of apps and random restarts . I was tired so.i was like ok I just turned the phone off and notice that it was kinda warm and decided to go to bed and mess with it tomorrow . So when I woke up I booted the phone up and it was acting normal no crashing or anything no reboots but after 2 hours it randomly started rebooting and sometimes the apps crash bit currently the phone is working but i get random freezes and reboots all day . I have tried searching for a solution but no luck. Some people claim its a app but when I have no apps Installed and it still does it its not a app problem . Some people say it could be the mother board flus faulting out or bad battery can't send it in for repair cause I bought the phone off eBay. Is anyone else having these issues and know of a fix maybe thanks sorry for the long post.
Upgraded to BQB2 a week ago, I am very happy with everything, it's smoother, faster and manages RAM better (well I was Rooted on 6.0.1 so it was laggy) all my apps work perfectly and I've disabled many things with Package Disabler Pro, I've been testing running music, google maps chrome, whatsapp, messenger, face all at the same time, very smooth BUT I must say it does drain battery much faster than before.
Now my phone wont make it through the day, it even drains on standby, I've already flashed 7.0 twice and wiped cache, I'm still, thinking if I will keep this or go back to 6.
Yesterday alone, my battery went from 89% at 1:30am to 52% at 10:30am, only on standby. When I check Battery use my com.android.systemui is the one eating up most of it, I even set my resolution low to HD. If anybody has a solution, any help would surely be appreciated, I don't wanna go back to Marshmellow, but if I must......
Upgraded and everything was fine apparently, then I saw the huge battery drain, tried averything I found and decided to go back to marshmallow.
KGB7 said:
i hate how all the menus and settings are all bunched
Click to expand...
Click to collapse
Can you please provide screen shots?
There are 2 more ups after QD4 (side load), I need to know if I should be prepared to go that far if I proceed with QD4.

Strange [and serious] lag issue, please help

I had my Pixel 2 XL since first release, running stock releases updated each month, stock kernel, and using Magisk. I also have a Pixel 2, configured exactly the same way as the 2 XL and the exact same apps. Apps are updated at the same time, same for patch releases. I carry both and use them interchangeably each day. They provide carrier/coverage diversity and allow for a longer day without charge.
A few days ago, with no known reason, my 2 XL started exhibiting a very strange lag behavior. In trying to resolve the issue, I have tried clearing Dalvik, flashing back to February, re-flashing March, and today flashing to April. I have also cleared certain app data and tried a custom kernel Nothing has helped. The problem does not exist on P2.
The lag I have observed so far:
1) I use the Google Calendar "agenda" widget. On boot, the widget is blank and shows "loading" and can take 10 or 15 minutes for the agenda items to populate (as opposed to immediately upon start up).
2) Playstore app updates: It downloads the app, but seemingly hangs and the update is VERY VERY slow.
3) On flashing the April patch, on first boot, the "Completing Android update" notification progress bar took about 45 minutes to complete (as opposed to a few seconds like it should).
4) I use Lightflow. On launching the app, I keep getting "app not responding" message. If I keep tapping "wait", it will eventually load. It is just loading VERY slowly.
I firmly believe that all of these issues are related to a single problem, like a system resource that causing these lags. At this time, I cannot update apps because it would take hours just to update one app.
I really don't want to do a factory reset if I can help it. Too many things to reconfigure, even with TiBu. Does anyone have any idea as to what might be the cause? I would really appreciate any input.
Thanks.
snovvman said:
I had my Pixel 2 XL since first release, running stock releases updated each month, stock kernel, and using Magisk. I also have a Pixel 2, configured exactly the same way as the 2 XL and the exact same apps. Apps are updated at the same time, same for patch releases. I carry both and use them interchangeably each day. They provide carrier/coverage diversity and allow for a longer day without charge.
A few days ago, with no known reason, my 2 XL started exhibiting a very strange lag behavior. In trying to resolve the issue, I have tried clearing Dalvik, flashing back to February, re-flashing March, and today flashing to April. I have also cleared certain app data and tried a custom kernel Nothing has helped. The problem does not exist on P2.
The lag I have observed so far:
1) I use the Google Calendar "agenda" widget. On boot, the widget is blank and shows "loading" and can take 10 or 15 minutes for the agenda items to populate (as opposed to immediately upon start up).
2) Playstore app updates: It downloads the app, but seemingly hangs and the update is VERY VERY slow.
3) On flashing the April patch, on first boot, the "Completing Android update" notification progress bar took about 45 minutes to complete (as opposed to a few seconds like it should).
4) I use Lightflow. On launching the app, I keep getting "app not responding" message. If I keep tapping "wait", it will eventually load. It is just loading VERY slowly.
I firmly believe that all of these issues are related to a single problem, like a system resource that causing these lags. At this time, I cannot update apps because it would take hours just to update one app.
I really don't want to do a factory reset if I can help it. Too many things to reconfigure, even with TiBu. Does anyone have any idea as to what might be the cause? I would really appreciate any input.
Thanks.
Click to expand...
Click to collapse
I don't have a good answer for you my friend other than trying to run it in Safe mode for a while to see if it helps. Other than that, only other thing you probably can do is a factory reset, which, I know, bites the big one!
Badger50 said:
run it in Safe mode for a while to see if it helps.
Click to expand...
Click to collapse
Thanks for that suggestion! The only condition I was able to test was to update apps. It went fine in Safe Mode. I rebooted back into regular mode and app update would hang. Based on what I read, the culprit would be a 3rd-party app?
I looked through all the apps that were updated in the past few days and do not see an app that would have the sort of large impact. There is no abnormal CPU utilization. Keep in mind that my Pixel 2 has the exact same apps and are updated at the same time. It has no such issues. I'm still lost.
The only update that could have an impact is Google Play Services. I'm on beta 12.5.21. Again, no issues w/ Pixel 2. I assume others don't have issues, we would otherwise heard about it by now.
Edit: Does safe mode run the ROM version of the Google Play Services?
snovvman said:
The only update that could have an impact is Google Play Services. I'm on beta 12.5.21. Again, no issues w/ Pixel 2. I assume others don't have issues, we would otherwise heard about it by now.
Click to expand...
Click to collapse
Yeah the only slowdown I've ever had was I think right before the February update. I never restart my phone or let it die so I had been 25+ something days of uptime. Restart was all I needed and it was the only 25+ days uptime that had any slowdown. I'm stock and only beta app I'm running is LastPass.
Sent from my Pixel 2 XL using Tapatalk
My phone lags BADLY when I use Snapchat and facebook.
Considering the affected apps (Google Calendar agenda widget, Lightflow, Playstore "install" process, etc.). What do all these have in common?
snovvman said:
Considering the affected apps (Google Calendar agenda widget, Lightflow, Playstore "install" process, etc.). What do all these have in common?
Click to expand...
Click to collapse
Did you ever figure this out?
I'm still on March and have started having this issue. It's related to charging the device. Whenever I charge (and even after pulling off the charger) Lightflow becomes extremely laggy. Also, installing apps from the Play store exhibits the behavior you described in OP. Interacting with notifications is very laggy as well (i.e. - tap a notification to open the corresponding app, and the notification disappears and nothing happens...then 2 minutes later the app opens). This goes on until a reboot. After that, everything is fine until I charge again. Which, fortunately for me, is only once every 3 days.
Was not having this issue until recently and have been on March for a few weeks.
Str0ntium said:
Did you ever figure this out?
I'm still on March and have started having this issue. It's related to charging the device. Whenever I charge (and even after pulling off the charger) Lightflow becomes extremely laggy. Also, installing apps from the Play store exhibits the behavior you described in OP. Interacting with notifications is very laggy as well (i.e. - tap a notification to open the corresponding app, and the notification disappears and nothing happens...then 2 minutes later the app opens). This goes on until a reboot. After that, everything is fine until I charge again. Which, fortunately for me, is only once every 3 days.
Was not having this issue until recently and have been on March for a few weeks.
Click to expand...
Click to collapse
I have not, unfortunately. The Playstore app install has, for the most part, resolved itself, but the hang does return from time to time. Lightflow is still a problem. I wrote the dev but there is no response. The other issue is the Google Calendar agenda widget. It takes 10-20 minutes to load on reboot. Mind you, the month widget works just fine.
Take a look at these threads:
https://forums.androidcentral.com/moto-z-force/803793-calendar-widget-doesnt-load-data.html
https://forums.androidcentral.com/google-pixel-pixel-xl/855985-screen-widget-loading-8-1-boot.html
They describe similar issues. I've also found other, similar observations but with no resolve.
I am on April and have tried a custom kernel. No joy.
Edit: Since I cannot test the calendar widget nor Lightflow in Safe Mode, I don't know if it actually is a system-related issue.
Edit 2: I do see a strange connection with charging, especially with Playstore installations and lags.
snovvman said:
I have not, unfortunately. The Playstore app install has, for the most part, resolved itself, but the hang does return from time to time. Lightflow is still a problem. I wrote the dev but there is no response. The other issue is the Google Calendar agenda widget. It takes 10-20 minutes to load on reboot. Mind you, the month widget works just fine.
Take a look at these threads:
https://forums.androidcentral.com/moto-z-force/803793-calendar-widget-doesnt-load-data.html
https://forums.androidcentral.com/google-pixel-pixel-xl/855985-screen-widget-loading-8-1-boot.html
They describe similar issues. I've also found other, similar observations but with no resolve.
I am on April and have tried a custom kernel. No joy.
Edit: Since I cannot test the calendar widget nor Lightflow in Safe Mode, I don't know if it actually is a system-related issue.
Edit 2: I do see a strange connection with charging, especially with Playstore installations and lags.
Click to expand...
Click to collapse
The only widget I use is the Fit step counter. That has always taken a minute or so to even show up on the home screen after a boot (8.0/8.1) for me. I don't feel it's related to my issue as that has persisted through all software versions I've used so far.
I'm beginning to think the lightflow issue is just that....a lightflow issue and it is affecting notifications, globally. And, it is somehow tied to charging state. I've seen lightflow do some weird crap over the years. I remember a simple gmail update caused lightflow to send my then device (htc tbolt) into constant reboots.
Str0ntium said:
I'm beginning to think the lightflow issue is just that....a lightflow issue and it is affecting notifications, globally. And, it is somehow tied to charging state. I've seen lightflow do some weird crap over the years. I remember a simple gmail update caused lightflow to send my then device (htc tbolt) into constant reboots.
Click to expand...
Click to collapse
Well sir, you are EXACTLY correct. Based on your ideas, I disabled Lightflow and rebooted my phone. All was back to normal. Once I re-enabled LF, the problems came back. Thank you very much for pointing out your observations. I would have not considered LF to be the source of the problem, but it is now so clear. Again, I can't thank you enough (I'll "thank" both of your posts)!
I will try clearing the LF data to see if that solves the problem. I will report back.
snovvman said:
Well sir, you are EXACTLY correct. Based on your ideas, I disabled Lightflow and rebooted my phone. All was back to normal. Once I re-enabled LF, the problems came back. Thank you very much for pointing out your observations. I would have not considered LF to be the source of the problem, but it is now so clear. Again, I can't thank you enough (I'll "thank" both of your posts)!
I will try clearing the LF data to see if that solves the problem. I will report back.
Click to expand...
Click to collapse
Light Manager might be a viable alternative for you if LF doesn't play nice for you. Works great without any lag issues :good:
snovvman said:
Well sir, you are EXACTLY correct. Based on your ideas, I disabled Lightflow and rebooted my phone. All was back to normal. Once I re-enabled LF, the problems came back. Thank you very much for pointing out your observations. I would have not considered LF to be the source of the problem, but it is now so clear. Again, I can't thank you enough (I'll "thank" both of your posts)!
I will try clearing the LF data to see if that solves the problem. I will report back.
Click to expand...
Click to collapse
Well, that's not exactly the news I wanted to hear lol.. I've tried light manager before and didn't like it at all. Light flow is kind of a crucial app for me. I guess I will just charge the device in the off state. Everything works fine until it gets charged overnight.
Now that you've sort-of confirmed light flow as the cause, I wonder if it might have to do with the charge state hooking. Do you have charging/charged profiles set up in light flow? If it's as simple as removing those, I could deal. I'm at work so can't really afford to test it right now.
Str0ntium said:
Well, that's not exactly the news I wanted to hear lol.. I've tried light manager before and didn't like it at all. Light flow is kind of a crucial app for me. I guess I will just charge the device in the off state. Everything works fine until it gets charged overnight.
Now that you've sort-of confirmed light flow as the cause, I wonder if it might have to do with the charge state hooking. Do you have charging/charged profiles set up in light flow? If it's as simple as removing those, I could deal. I'm at work so can't really afford to test it right now.
Click to expand...
Click to collapse
I first endured the slowness and made a LF backup. Then 1) I cleared the data and rebooted the phone without launching LF, the phone restarted normally, calendar widget was fine, 2) launched LF and granted notification access, restarted phone, all was well, 3) restored from LF backup, restarted, all is still well and LF launches fine. Corrupted data?
At least I'll know what to do next time. For your similar issue, just make a LF backup, clear data, reboot, restore, and hopefully it resolves the issue for you. Let me know.
Edit: Regarding your question on charge state hooking--I had LF running for many years and on the Pixel 2 XL since new. The problem only surfaced recently. My Pixel 2 is also fine. I would guess that there was bad data somewhere. Like I wrote above, a reset/restore brought everything back as before.
snovvman said:
I first endured the slowness and made a LF backup. Then 1) I cleared the data and rebooted the phone without launching LF, the phone restarted normally, calendar widget was fine, 2) launched LF and granted notification access, restarted phone, all was well, 3) restored from LF backup, restarted, all is still well and LF launches fine. Corrupted data?
At least I'll know what to do next time. For your similar issue, just make a LF backup, clear data, reboot, restore, and hopefully it resolves the issue for you. Let me know.
Edit: Regarding your question on charge state hooking--I had LF running for many years and on the Pixel 2 XL since new. The problem only surfaced recently. My Pixel 2 is also fine. I would guess that there was bad data somewhere. Like I wrote above, a reset/restore brought everything back as before.
Click to expand...
Click to collapse
Yeah, I went through all of that last week. I went from the newest version back to the last known stable (for me) version. I always keep a back up of the settings txt file as well as a TiBu file. My current version (previous stable) was installed from scratch.
Everything was fine for the first two or so weeks on March build. This just started after I applied the libs from the multi-touch fix. I removed that as I had hoped it would be related to the phantom swiping when scrolling (I don't game on the device) but it doesn't seem to be related the swiping. At first I thought that module was causing the issue as it started the day or two after adding it. That's the only change I have really made since setting up the March build. Not sure why it would just start out of the blue when it had been working fine for at least 2 weeks before.
I'll try some things over the next few days. First thing is going to be removing the charging profiles from light flow and see if that makes a difference.
Have you tried hooking up the charger since cleaning your data?
If removing charging profiles doesn't help, I'm going to reflash March build (removing -w from batch file) to both slots, redo twrp, elx kernel, magisk. I may do this anyway, even if removing charging from light flow fixes it.
Str0ntium said:
I'll try some things over the next few days. First thing is going to be removing the charging profiles from light flow and see if that makes a difference.
Have you tried hooking up the charger since cleaning your data?
If removing charging profiles doesn't help, I'm going to reflash March build (removing -w from batch file) to both slots, redo twrp, elx kernel, magisk. I may do this anyway, even if removing charging from light flow fixes it.
Click to expand...
Click to collapse
I have connected/disconnected a generic charger twice and once connected to a PC (slow charge). So far, still all good. The problem began in late/mid March. The April patch did not solve the problem. I am using Magisk. Stock/ElementalX made no difference. I will see if the problem resurfaces.
The likely cause that there are code issues with LF. I had LF slow down regardless of charger connection so I'm curious to know if removing the charging hooks help. I'm on the latest version.
Just curious--what not go to the April patch?
snovvman said:
I have connected/disconnected a generic charger twice and once connected to a PC (slow charge). So far, still all good. The problem began in late/mid March. The April patch did not solve the problem. I am using Magisk. Stock/ElementalX made no difference. I will see if the problem resurfaces.
The likely cause that there are code issues with LF. I had LF slow down regardless of charger connection so I'm curious to know if removing the charging hooks help. I'm on the latest version.
Just curious--what not go to the April patch?
Click to expand...
Click to collapse
I'm an "if it ain't broke" kinda guy. Everything except the phantom swipes has been perfect on March build. At this point I'm convinced the swiping issue is due to LG and therefore nothing to be done about it. I'm getting too old to flash a new ROM every week like I used to
Str0ntium said:
I'm an "if it ain't broke" kinda guy. Everything except the phantom swipes has been perfect on March build. At this point I'm convinced the swiping issue is due to LG and therefore nothing to be done about it. I'm getting too old to flash a new ROM every week like I used to
Click to expand...
Click to collapse
Gotcha! Since my last post, I have connected/disconnected charger five times. Each time with several minutes of wait time in between. I have also tested functionality while the charger is plugged in. All still good.
One side note, I have noticed, with many phones, that strange and undesirable things happen when you connect the charge while the phone is mid-boot. In my situation, the LF problem may have surfaced because of that.
snovvman said:
Gotcha! Since my last post, I have connected/disconnected charger five times. Each time with several minutes of wait time in between. I have also tested functionality while the charger is plugged in. All still good.
One side note, I have noticed, with many phones, that strange and undesirable things happen when you connect the charge while the phone is mid-boot. In my situation, the LF problem may have surfaced because of that.
Click to expand...
Click to collapse
Well for me I was just charging normally. Hope it holds up for you. If so I'll do a clean install again and setup from scratch.
Try clearing excess text messages and cache for apps. A friend of mine had thousands of text messages and social media buildup, and the phone got very slow and buggy, especially the camera app. After deleting thousands of texts, switching to Textra, clearing the app cache for frequently used apps, the phone is back to very fast again.

Question Random reboots

Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
No definately not, here the worst I have experienced is some app crashes, they probably aint android 12 ready, and some pretty big lag moments
I don't have any issues. Do you have the November update yet?
For some strange reason, I noticed exactly this aswell (one time, this morning). I was working out and my phone laid on the table, when I saw it lit up because it restarted for no reason.
I guess it's a software bug.
And no, there was no automatic system update - I checked, I'm still running the old version.
copong said:
I don't have any issues. Do you have the November update yet?
Click to expand...
Click to collapse
Is there a bugfix list of any sort about the most recent sytsem update?
I tried to find one, but as of now I have been unsuccessful.
No, nothing at all either. Mine also installed silently at some point. I recall a notification asked for a reboot yesterday morning.
No, not had one random reboot since I got it on Tuesday.
Nothing here either. Good luck!
copong said:
I don't have any issues. Do you have the November update yet?
Click to expand...
Click to collapse
I had the November update and all apps had been updated as well. It would freeze and then reboot.
I did a factory reset and did not restore any of my apps, just ran it with the factory apps, and it still did it. Since no one else is having the issue, I'm feeling confident it was a bad unit. I had the 128 gb version.
It's back to the pixel 5 for another week or so. I had to exchange that after I got it too because of a bad proximity sensor. Either I just have really bad luck or Google needs to tweak their quality control department.
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
If you're having issues, do yourself a favor and keep an itemized list (on your device, word doc on pc, somewhere) and notate the following for each occurrence:
-date / time
-the fault (self reboot, major lag, over heated, fast battery discharge, etc.)
-what you had to do to clear it (rebooted, closed app, powered off/on, etc.)
When talking with Google about a replacement, having THIS information ready to read off will make it extremely hard from them to give you any grief about you needing a warranty replacement.
An itemized list of faults is MUCH better evidence that you need a replacement than "well, it rebooted a few times last month"
copong said:
Weird unexplainable OS crashes like that are usually due to faulty hardware, potentially RAM
Click to expand...
Click to collapse
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
One very important thing here is also: Did you guys set up your phone "clean" or did you copy over your old phone by cable or did you use backup?
Any of these things can cause issues.
I, for example, used a cable to transfer all file and apps from my P4 XL to my P6 Pro. It's possible that this is the rootcause for some issues, or maybe it's not. Maybe there are even problems that occur only if you transfer your files from specific phone models to this one, you never know.
Morgrain said:
I am inclined to agree here, but my years of working with Windows and Android incl. rooting and using custom roms and kernels want to disagree here. There can be half a gazillion software based reasons for an OS crash, especially with a buggy release like Android 12. Not sure if you participated the beta, but it reminded me of Windows 11. There was a buggy beta build with about 100 bugs, they fixed 20, called it a day and released it. Now we new P6 owners can play beta testers Volume 2 for Google.
Click to expand...
Click to collapse
Sure, but the OP stated the crashes are happening right after a factory reset, and anecdotal evidence on this thread suggests it's not widespread. It does point to some sort of hardware problem.
I'm having exactly the same issue!
I got the phone today and booted it up for the first time. I selected my language and as soon as I pressed get started it froze, then got stuck in a bootloop. I fixed that by factory resetting from within recovery.
Once I'd gotten through the setup it crashed again when I clicked on the apps button in the optional setup. Because of this I factory reset and set the phone up for a third time.
Third time I got through setup with know issues but the phone freezes/reboots roughly once every two hours. I've been searching all day to see if anyone else has mentioned this issue.
I guess this phone is going in for replacement. Does anyone happen to know how long that takes/ if I'm going to be without a device for long?
They told me 3-5 business days to get a replacement. I expect mine early next week.
skyman631 said:
They told me 3-5 business days to get a replacement. I expect mine early next week.
Click to expand...
Click to collapse
Do you have to send the old device back first?
skyman631 said:
Well, I had the 6 Pro for about 36 hours. It kept rebooting randomly, even after a factory reset, so it's going back for an exchange.
Has anyone else had this issue?
Click to expand...
Click to collapse
I just had 3 random reboots today. Phone just laid on the side of my table on my laptop, doing nothing. It was in the span of probably ~10 minutes each reboot. A strange observation I made - now that I removed my phone from the back of my laptop and laid it directly on the table, no more reboots. Maybe it's a coincidence, maybe it has something to do with the magnets of my Laptop (has quite a lot inside). Not sure what to make of this. It kinda feels like a software buggy-thing, but it's odd that it sometimes just comees and goes. It also only appears to be in absolute idle. I had my phone working yesterday for about 12 hours, incl. using it constantly with navigation, and it never faltered for once. That's why I'd say it's a software thingy, if it had something to do with hardware, it would reboot/fail when under load. But it doesn't.
Had 4 total reboots as of now (had the phone since 27.10).
First reboot was yesterday (28.10) morning when working out, phone laid idle around, booted up.
And now again 3 reboots, morning, laid around, did nothing.
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
cloudraker said:
So I've had probably a dozen in two days. I take my phone out of my pocket and attempt a fingerprint unlock only to be told that my PIN is required after a restart. At first I wasn't sure if it was actually rebooting until last night. It prompted me for my pin and upon entering it, the screen locked up for about 20 seconds and it rebooted.
This morning I woke up and was yet again greeted with the "PIN required after restart" and less than 20 minutes later it was the same thing. Only once hav I witnessed the "G" boot animation, but everytime I see my UI loading. So I'm not sure if it's always a full reboot or some times it's just the UI crashing. Everything on my device is stock.
Click to expand...
Click to collapse
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
Morgrain said:
Did you transfer your old phone over with a cable, or backup, or did you start "fresh"?
Maybe we can narrow it down if it's software or hardware problem.
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I did a partial transfer. I was coming from an iphone 12 so I transferred photos and contacts only. And I transferred via cable.

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