Music app not working - Amazon Fire Phone

I recently bought one of the unlocked fire phones and added google play, all the services, etc. to it and so far everything has worked fine. i tried to launch the music app today for the first time and it wont open. the phone does not respond at all when i touch the music app icon, so i download prime music app and tried it but it crashes right after launching. this is the only problem i have experienced so far and was wondering if anyone else has had a similar problem or knows how to fix this problem. thanks!

I also just recently bought one of the unlocked phones and had a similar problem. The first night I got the phone I transferred a bunch of media from my old phone including my music and was able to use both the music app and Prime music app. Then the next day both apps went dead. I tried all the usual stuff like clearing data and cache, reinstall prime etc. but nothing worked. Unfortunately I had to resort to a factory reset on the phone to fix it. Ever since then (around two weeks) they have been working fine.
My only complaint is for some reason the default music app doesn't show album covers for some of my music while they all show in Prime music.

I know why the music apps stopped working now! After adding the Google Play Store there is an update offered for Amazon Prime music. This update will kill Prime and the regular music app on the phone. I just installed the update a little bit ago by accident and sure enough both apps went dead. Went back to the play store and my apps and clicked uninstall on Prime Music and it uninstalled the update and now both are working again.

Same happened to me. Just make sure to disable auto-updating within google play store to prevent it from happening again.

what version of the app does work? can someone link this app to me ?

Related

[Q] Music stops when switching apps...

While I've been a member of XDA for quite a while (since my early days with a TyTn II), I've never posted. Mostly because I've always found an applicable post regarding my interest, need, problem, etc.. Can't find anything this time!
I recently upgraded from an original Moto Droid to the Incredible (bought off E-Bay) and have two annoying issues.
The biggest is that, unlike the Moto Droid, the music stops whenever I switch from music player to another app. On the Droid, I could go to the home screen or browser, etc and still listen to music. The weird thing is that it still exhibits the same behavior after rooting and loading the latest JagerRom. Is this just normal for the Incredible?
The second problem (not so much), is that the phone refuses to automatically pull my apps down from the Market after an upgrade or factory restore. It syncs Contacts and email just fine, but I've had to reload my apps manually after each restore and the switch to JagerRom. It's had this issue since day one.
Any thoughts/advice would be much appreciated!
how are you accessing your music? to start it playing? I noticed that if you go through a file manager and play a song you have to leave the music app open or if when you back out it will stop but if you go to the music app and start it then you can back out and it will play in the background fine. Make sense?
Thanks for the reply. I'm playing purely from within the stock player. That's why I'm baffled by the problem.
Sent from my ADR6300 using XDA App
hmm thats very strange. not sure what to tell you on that. Ill try to rack my brain some more and let ya know if I come up with anything.
I thought I should chime in here also. I am also experiencing this issue. Seems like navigation is killing pandora instead of muting it. Very annoying on road trips, a fix would be much appreciated.

[Q] google music player stops playing/freezes after couple of songs

So I use google music player instead of the native s3 music player from samsung because I have all my music uploaded to the google cloud. I just got the s3 a month ago and continually have this issue. I'm listening to music then all of a sudden it stops, it looks like its still playing but can't hear anything and then when I try and back out of it its frozen.
Any ideas? Anyone else experiencing this issue?
thx in advance
androidcactus said:
So I use google music player instead of the native s3 music player from samsung because I have all my music uploaded to the google cloud. I just got the s3 a month ago and continually have this issue. I'm listening to music then all of a sudden it stops, it looks like its still playing but can't hear anything and then when I try and back out of it its frozen.
Any ideas? Anyone else experiencing this issue?
thx in advance
Click to expand...
Click to collapse
This was something I experienced while on frosty jb rom. Thought I was crazy the only way I fixed it was to force stop the app when it happened. Quite annoying I know
Sent from my galaxy nexus using Tapatalk 2
I think its a problem with touchwiz, so far have not had any issues with toasted .marshmallows. a solution I found is to go to application manager and clear data under Google play. Its not efficient and you have to wait a few minutes for it to sync again.
Sent from my SGH-T999 using xda premium
Are you rooted? I had that same issue on jellybean stock w/ root. Better Battery Stats showed I kept getting a LPAplayer wakelock and when I changed the build.prop following this post (http://forum.xda-developers.com/showpost.php?p=25475691&postcount=4732) it seemed to help. Dunno what the cause is or why that would fix it, but try it out if you have root.
thank you for all the responses.
So I am not rooted, just on the out of the box sg3 system.
I will try some of the suggestions..disappointed that there is the issue. And it does the same thing whether streaming from the cloud or the songs I have pined for offline listening which sits on the cache. :crying:
I'm having the exact same issue. I'm on stock JB, not rooted. It'll play a song or two then just freeze. I have to back completely out and try again and get the same results. Frustrating, because I don't store any music at all on my device.
The_MamaBee said:
I'm having the exact same issue. I'm on stock JB, not rooted. It'll play a song or two then just freeze. I have to back completely out and try again and get the same results. Frustrating, because I don't store any music at all on my device.
Click to expand...
Click to collapse
and like me do you experience same results whether its streaming or playing a pined/cached song?
I wonder if there is someone to report this? I imagine it must be a know issue though?
md1008 said:
I think its a problem with touchwiz, so far have not had any issues with toasted .marshmallows. a solution I found is to go to application manager and clear data under Google play. Its not efficient and you have to wait a few minutes for it to sync again.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Shouldn't be a touchwiz issue, as I have the same problem even though I'm running Nova Prime. I just replaced the google player widget with the samsung one and have been happy ever since. I don't really miss the cloud sync cause my library rarely changes much.
I am having the same issue. I thought it might be the romantic I was running, but now it has happened on two different roms. I wonder if it is a Jellybean issue?
Sent from my Nexus 7 using xda app-developers app
I see this every so often when I am listening to music in the cloud. I never had this issue with my Vibrant. I am betting it is the Google music player needing a fix
Sent from my SGH-T999 using xda premium
Play music has been buggy for the past few releases. Bout the only solution is to roll back to a previous version. Down side is you lose themeing
Sent from my SPH-L710 using Xparent Green Tapatalk 2
I'm still having this issue. I don't have music pinned on my device, it's all in the cloud. Never, ever had this issue on my Vibrant. I actually went to Google's help today and the rep who called said they know it's happening with this phone. He advised me to uninstall the updates and then reinstall from the market. I did that, and it actually feels worse. Now it's "frozen" on one song and won't let me select another. The only buttons I have available are back, pause and forward, but it isn't playing anything.
Interestingly, I just uninstalled updates again, taking my Play Music app back to v4.3.606.400990 and it seems to be working fine. I've even had music interrupted a few times by phone calls and it picks up again and plays with no help from me.
Used to happen to me as well on stock, but since rooted and now running 4.2.1 problem has disappeared
same problem with vzw gs3
I have this same problem with my phone. The following steps detail what reproduces the issue for me.
Play Music starts playing, gets through about two songs, then stops.
When waking the phone Play Music is frozen. The pause, previous and next track buttons, but nothing on the screen responds to touch.
Hold down home button and use the built in task manager to end Play Music, accepting the warning.
Restart Play Music and continue playing. It will play normally after that.
However, from then on the LPAPlayer will keep the phone from sleeping.
If I leave it alone, it will show wakelocks into the 10-15 hour range.
A reboot of the phone will fix the wakelock, until I use Play Music again.
I am on stock rooted JB for VZW (VRBLK3). I don't think it's ROM or even phone specific though.Iit seems to affect a wide spectrum of ROMs and a few different phones on different carriers.
I am currently trying out the recommendation on this post: http://forum.xda-developers.com/showpost.php?p=34586729&postcount=10
I am about six songs in now, will report back if it fails.
Babble0n said:
I have this same problem with my phone. The following steps detail what reproduces the issue for me.
Play Music starts playing, gets through about two songs, then stops.
When waking the phone Play Music is frozen. The pause, previous and next track buttons, but nothing on the screen responds to touch.
Hold down home button and use the built in task manager to end Play Music, accepting the warning.
Restart Play Music and continue playing. It will play normally after that.
However, from then on the LPAPlayer will keep the phone from sleeping.
If I leave it alone, it will show wakelocks into the 10-15 hour range.
A reboot of the phone will fix the wakelock, until I use Play Music again.
I am on stock rooted JB for VZW (VRBLK3). I don't think it's ROM or even phone specific though.Iit seems to affect a wide spectrum of ROMs and a few different phones on different carriers.
I am currently trying out the recommendation on this post: http://forum.xda-developers.com/showpost.php?p=34586729&postcount=10
I am about six songs in now, will report back if it fails.
Click to expand...
Click to collapse
Did this work for you? I see that you have not posted again so I am guessing yes? This started happening to me when I went to JB Rom.
sstenhjem said:
Did this work for you? I see that you have not posted again so I am guessing yes? This started happening to me when I went to JB Rom.
Click to expand...
Click to collapse
I can confirm this works it got rid of freezing and wake locks for me
Sent from my SGH-T999 using Tapatalk 2
Guys Google put an update out that fixes Google music for galaxy s III !!!!!! woohoo!
Sent from my SGH-T999 using xda premium

[Help] Xperia ion lt28h automatically stop when playing music or video

My Lt28h automatically stops music or video when I use Walkman or watch video, I tried TTpod and Realplayer but nothing changes, I have been using for 2 months, Ics 4.0.4, 6.1.E.3.7, not yet Root or Unlock boot loader.
thanks for reading!
I'm currently running XZXperience, but I have this problem anytime I use a version of Walkman that isn't the one that comes with the Stock ROM. If I'm on the stock ROM and flash nothing else but the Walkman app, I get the occasional cuts like you describe. Terribly irritating.
One of the times it crashed, I noticed it briefly flash something about being unable to read the next track, so lately I've been trying to troubleshoot from the perspective of a possible interface issue with the ext_card. I've wiped, formatted and restored data to my card, but that didn't help. I've tried various Cache size and method settings using 'Android Tuner', but nothing's worked.
I don't think it has anything to do with the size of the playlist, either, as I've tried a playlist of thousands and a playlist of six and have had sporadic drops with about the same frequency.
Any other thoughts or suggestions? Is there a way to go back to the 'older' version of Walkman, while keeping everything else?
(I also posted this issue in the XZXperience thread, but it's been almost two weeks and six pages with no reply.)
Clear cache of both applications and try reboots...hope it should fix the problem
Sent from my LT28h using xda premium
UchihaDareNial said:
Clear cache of both applications and try reboots...hope it should fix the problem
Sent from my LT28h using xda premium
Click to expand...
Click to collapse
After such a refresh, it gets a little farther along into a playlist, but still plops out after not too long, and will sometime crash right after selecting a playlist - not even playing a single note.
Like hulu8x, I've noticed the same issue on other media players too, like Amazon MP3, but Amazon MP3 works fine with Cloud Play, and TuneIn Radio and Music Unlimited work just fine.
TesseractE said:
After such a refresh, it gets a little farther along into a playlist, but still plops out after not too long, and will sometime crash right after selecting a playlist - not even playing a single note.
Like hulu8x, I've noticed the same issue on other media players too, like Amazon MP3, but Amazon MP3 works fine with Cloud Play, and TuneIn Radio and Music Unlimited work just fine.
Click to expand...
Click to collapse
In that case,try to search for both app apk and reinstall them,after that install the new fresh one,but don't forget to move them to system/app/
UchihaDareNial said:
In that case,try to search for both app apk and reinstall them,after that install the new fresh one,but don't forget to move them to system/app/
Click to expand...
Click to collapse
Last night I did a wipe of the System and Cache partitions, Cleared the Dalvik and reinstalled the ROM. The first thing I tapped after it came back up was the walkman, and it instantly crashed twice before I was able to get far enough to play a song... Which crashed after a few seconds as well.

[Q] Problems caused by Google Play Store

So I'm having two pretty major problems with my phone.
1. The Music app doesn't work.
2. My screen goes blank during a call, and I cannot hang up
1. When i tap the Music icon, it "bumps," but nothing happens. If I use Firefly to check a song, and click the store link, it will open, and I can buy the song. But if I try to go to my media from there, the app crashes.
2. I'm assuming my prox sensor is locked or something? As soon as I begin a call, the screen goes black. The only way I can hang up is to hold the power button for 40s to force a shutdown, or if my headset is handy, I can switch it on and that will reactivate the screen.
I have contacted Amazon support about issue #1 and the first question the support girl asked was if I had installed any third-party apps through the Google Play Store. She said that she had seen this issue before and that was always the culprit.
Has anyone else experienced these issues? Any way to track down what app is causing them?
The easiest way to figure it out is to uninstall Google Play Store for now, and any other apps that you might have installed one by one, and see which ones makes a difference.
FYI I have the Play Store installed with a bunch of my usual apps and my Music app works fine.
Amazon music app will stop working if you update the app through Google Play. Go to your setting in Google Play and select "Do not auto-update apps". Un-install the music app through Google Play and the Amazon music app should start the work properly, if not re-install the music app through Amazon.
If you have a screen protector without a hole for the proximity sensor that is located below the front camera then that is the reason why the screen turns off and you are not able to hang up.
jack9955 said:
Amazon music app will stop working if you update the app through Google Play. Go to your setting in Google Play and select "Do not auto-update apps". Un-install the music app through Google Play and the Amazon music app should start the work properly, if not re-install the music app through Amazon.
If you have a screen protector without a hole for the proximity sensor that is located below the front camera then that is the reason why the screen turns off and you are not able to hang up.
Click to expand...
Click to collapse
Thanks for the advice!
I do have the Google Play Store set for manual updates, but it is possible that I accidentally did an "Update all" at some point. I know I did it once and screwed up Netflix, but I was able to just delete and reinstall from Amazon.
Unfortunately, since it's a Fire Phone, Amazon Music is not available in the app store, it's built in. Does anyone know of any way to "reinstall" the app other than restoring the phone?
Regarding the proximity sensor, I don't have a screen protector, and I forgot to mention that it's not constant. Yesterday, I was able to make a call normally. And often, rebooting will solve the problem temporarily as well.
If the Amazon Music was accidentally installed through Google Play it may still be on your phone. Use ES File Explorer to see if you have Amazon Music installed in your User Apps and System Apps. If so then use ES File Explorer to un-installed the music app that is in your User Apps.

Help with Google Play Music control card

Hi guys i've just bought a fresh new moto 360. I played with it a few hours and there's something i can't get to work.
I noticed that when i launch the google play music on the phone, the card for controlling the music disappears in a second and it never turns back until i pause music from the phone. If i press play on the moto360, card goes away and never turns back until...and so on. I think (and i hope) that this is not the way it's meant to work
Android Wear app on the phone is the latest i suppose, i've downloaded it a few hours ago
Build number of the moto 360 OS is LWX49L (5.0.2)
Help please
Vahndroid84 said:
Hi guys i've just bought a fresh new moto 360. I played with it a few hours and there's something i can't get to work.
I noticed that when i launch the google play music on the phone, the card for controlling the music disappears in a second and it never turns back until i pause music from the phone. If i press play on the moto360, card goes away and never turns back until...and so on. I think (and i hope) that this is not the way it's meant to work
Android Wear app on the phone is the latest i suppose, i've downloaded it a few hours ago
Build number of the moto 360 OS is LWX49L (5.0.2)
Help please
Click to expand...
Click to collapse
I think it's a bug in the music app as I have the same intermittent issue both on the watch and on my Nexus 6. I'm sure a fix will roll out shortly.
I'm running 5.8.1836R of Google Play Music.
xdatastic said:
I think it's a bug in the music app as I have the same intermittent issue both on the watch and on my Nexus 6. I'm sure a fix will roll out shortly.
I'm running 5.8.1836R of Google Play Music.
Click to expand...
Click to collapse
i guess so
I've set the default instruction in android wear app ("play music on phone") and now everything works as it supposed to
thanks anyway

Categories

Resources