[Q] Fire TV Stick switches to wrong HDMI on its own - Fire TV Q&A, Help & Troubleshooting

When I first got the stick I connected it to HDMI-1 on my Panasonic Plasma to do some testing, I later permanently moved it to one of the HDMI ports on my Pioneer receiver. The receiver connects to the TV via HDMI-2 where ARC is. The problem is that when I switch the receiver to the Fire TV input the TV automatically gets switched to HDMI-1 where nothing is connected, this also happens when FireTV gets out of sleep mode. I have to switch the TV back to HDMI-2. I am assuming that the FireTV is doing this via CEC. I have a Chromecast, Roku, SageTV and a PC connected to the receiver and none of them exhibit this behavior.
I rebooted multiple times but id does not help. I can disable CEC on the TV or Receiver but then I loose ARC so that is not an option. Any ideas on how to fix this?

farfromuman said:
When I first got the stick I connected it to HDMI-1 on my Panasonic Plasma to do some testing, I later permanently moved it to one of the HDMI ports on my Pioneer receiver. The receiver connects to the TV via HDMI-2 where ARC is. The problem is that when I switch the receiver to the Fire TV input the TV automatically gets switched to HDMI-1 where nothing is connected, this also happens when FireTV gets out of sleep mode. I have to switch the TV back to HDMI-2. I am assuming that the FireTV is doing this via CEC. I have a Chromecast, Roku, SageTV and a PC connected to the receiver and none of them exhibit this behavior.
I rebooted multiple times but id does not help. I can disable CEC on the TV or Receiver but then I loose ARC so that is not an option. Any ideas on how to fix this?
Click to expand...
Click to collapse
There is a way to disable cec on rooted firetv’s but the easier way to fix this is to completely shut down the whole setup and hopefully the firetv will resync back to the correct input.

navigates said:
There is a way to disable cec on rooted firetv’s but the easier way to fix this is to completely shut down the whole setup and hopefully the firetv will resync back to the correct input.
Click to expand...
Click to collapse
Unplugged everything and it seemed to be fixed but the next day it is back to switching my TV to HDMI 1 on its own.

farfromuman said:
Unplugged everything and it seemed to be fixed but the next day it is back to switching my TV to HDMI 1 on its own.
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Click to collapse
Probably more of an issue with your tv .. possibly receiver. Is there a firmware update for your tv?

cec less adaptor
i had conflict on my Samsung tv with other cec devices and the best way around it i got a cec less adaptor for the hdmi cable plugged into the AFTV this stops the AFTV conflicting with your other devices as thats what it sounds like it is doing like mine was
only downside it will not auto channel switch when waking AFTV from sleep

HeXDeMoN said:
Probably more of an issue with your tv .. possibly receiver. Is there a firmware update for your tv?
Click to expand...
Click to collapse
since the firetv likes to go back to hdmi1. why not switch your hdmi's to give it input 1?

navigates said:
since the firetv likes to go back to hdmi1. why not switch your hdmi's to give it input 1?
Click to expand...
Click to collapse
Yes that would seem logical but the ARC is on HDMI2 so I would have to run an additional cable back to the Receiver. I switched to the FireTV Box and it works fine without interfering with my TV's HDMI inputs. The stick will go to the second TV in the house and if it has an issue there I will do a full reset.

Similar issue here with receiver (Denon X2000) switching to TV input (Samsung UN60F6350) in 1-2 seconds after I manually switch the input to Fire TV (box, not stick). This behavior developed over past 1-2 weeks or so, before I've been using Fire TV with no issues.
After setting HDMI control to "OFF" in receiver's Video settings it stopped switching, so my theory is that somehow my "smart" TV sends activation signal to the receiver and makes it switch. This is similar to any HDMI device starting to play, except in this case looks like TV keeps sending that signal constantly.

A quick fix, but annoying, is to just unplug the HDMI cable from the Fire TV box or Fire stick. I have had these devices for a long time and never had a problem until a few months ago. It is annoying! Every (about 30 minutes...almost like it was on a timer of sorts) time I am watching my DirecTV cable box HDMI input, it will just switch to the HDMI input that the Fire TV box (or Fire TV stick) is on. SO it has to be something that the Amazon box is sending out through the HDMI cable to the TV that causes the HDMI input to change. AMAZON needs to send out an update that eliminates that problem because it HAS TO BE in their software coding. As BIG of a problem as this is, you would think that they would have fixed this already. There are many other streaming boxes out there now that are much better, cheaper, and do not have issues like this. They stand to lose a ton of future dollars if they don't fix this problem. I have invested in 6 boxes for the 6 TV's in my home. They need to do something about this!!

Related

Sound turns off when tv is turned off

Hello all,
I have the FTV box going directly to my TV via the HDMI cable. I also have the FTV box going to my receiver via optical cable for audio.
I have the same setup for my cable box. There is no connection from TV to receiver.
In the past, with other devices (Roku, WDTV) I would play some content from Netflix or Amazon prime, but would then turn my TV off - leaving me with just audio. I do this at night because I like to listen to something as I go to sleep.
With the FTV, I have noticed as soon as I change to a different content source on my TV, or if I turn off my TV, the audio from the FTV stops. Does anyone know if there is a way to get around this?
Sounds like CEC HDMI communication between the FTV and your TV. When you turn one device off, the device that receives the signal to turn off tells the other device to turn off or go into standby. Maybe there's a setting in the FTV to turn that feature off? Or, you could probably disable it at the TV. Samsung has a different name for it (AnyNet or some such).
jpage101 said:
Hello all,
I have the FTV box going directly to my TV via the HDMI cable. I also have the FTV box going to my receiver via optical cable for audio.
I have the same setup for my cable box. There is no connection from TV to receiver.
In the past, with other devices (Roku, WDTV) I would play some content from Netflix or Amazon prime, but would then turn my TV off - leaving me with just audio. I do this at night because I like to listen to something as I go to sleep.
With the FTV, I have noticed as soon as I change to a different content source on my TV, or if I turn off my TV, the audio from the FTV stops. Does anyone know if there is a way to get around this?
Click to expand...
Click to collapse
Connect the fire TV via optical out....this will continue to play the audio when you turn the TV off. Have not tried this with ftv but I have a similar situation with my windowshtpc.
Sent from my Nexus 10 using XDA Premium 4 mobile app
floepie said:
Sounds like CEC HDMI communication between the FTV and your TV. When you turn one device off, the device that receives the signal to turn off tells the other device to turn off or go into standby. Maybe there's a setting in the FTV to turn that feature off? Or, you could probably disable it at the TV. Samsung has a different name for it (AnyNet or some such).
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Click to collapse
Thank you very much. That was it. I disabled it at the TV level. It's called "Power Link" on Panasonic TV's.
It appears I also am having this problem, but my TV does not have an option to turn off the power feature. I remember awhile back someone somewhere saying there was an adapter for the hdmi that helped with this. Anyone have an idea of what it was? Would love to listen to music on this thing and not return it and go back to my old Roku
Sorry - Bit of Necro Posting! Seemed better than starting a new one.
I have pretty much the same issue - have no option on my Samsung TV to disable CEC as it does not support it (confirmed with Samsung).
If it turn off the TV it stops the audio and the youtube app will "crash". i put that in inverted commas as it is a strange sort of crash. the app still functions and will browse the subscriptions/channels ect but will not load the video - i just get the spinning dots. Only a full restart of the device fixes it
Have reset to factory defaults and deleted the apps.
Thinking it is connected to the TV in some way as if i put a HDMI switcher in between, it doesnt happen.
Gen 1 AFTV - latest OS
Sound - Optical out to Samsung Soundbar
Video - HDMI to Samsung LT31D
If anyone has any ideas, i'd be grateful. Happy to supply any info that may be usefull.
Cheers
Rob
Robmason1982 said:
Sorry - Bit of Necro Posting! Seemed better than starting a new one.
I have pretty much the same issue - have no option on my Samsung TV to disable CEC as it does not support it (confirmed with Samsung).
If it turn off the TV it stops the audio and the youtube app will "crash". i put that in inverted commas as it is a strange sort of crash. the app still functions and will browse the subscriptions/channels ect but will not load the video - i just get the spinning dots. Only a full restart of the device fixes it
Have reset to factory defaults and deleted the apps.
Thinking it is connected to the TV in some way as if i put a HDMI switcher in between, it doesnt happen.
Gen 1 AFTV - latest OS
Sound - Optical out to Samsung Soundbar
Video - HDMI to Samsung LT31D
If anyone has any ideas, i'd be grateful. Happy to supply any info that may be usefull.
Cheers
Rob
Click to expand...
Click to collapse
if you have root on firetv just remove CEC support from the FTV
Ludacrisvp said:
if you have root on firetv just remove CEC support from the FTV
Click to expand...
Click to collapse
Can you advise how i would do that - cant see it in settings? I have rooted.
Many thanks
Removal of the CEC daemon process is likely all you need to do.
Mount system partition as read write then remove:
/system/bin/cecdaemon
Then reboot.
http://forum.xda-developers.com/fire-tv/help/solved-hdmi-cec-firetv-4k-fireos-5-0-5-t3328985

[Q] Fire TV CEC error with Sony Bravia TV

My Fire TV is causing some problems with my Sony Bravia TV connected to my amplifier (Onkyo).
My amp is connected to my Sony TV via HDMI and my other devices including the Fire TV are connected to the amp.
The TV detects that I have an external amp connected and routes all the audio through that and I can control my Fire TV using my Sony TV remote.
Occasionally I get an error on my TV which says "TV speakers active due to audio communication failure", at which point the audio comes from TV and amp, and the TV can't detect any of my other devices (PS3 etc). I also lose the ability to control other devices with the TV remote.
If I unplug the Fire TV HDMI cable then my TV suddenly reconnects with the amplifier. Connecting the Fire TV again breaks the connection and I get the error message from the TV again.
If I unplug the power from the Fire TV then it works ok again for a few hours, maybe a couple of days at most.
So the Fire TV is somehow breaking/confusing the CEC between TV and amp.
I can't really pinpoint the exact operation that causes it.
I've tried a different HDMI cable and tried a different HDMI port on the amp.
Is anyone else experiencing this problem?
I don't know if I have a faulty Fire TV, seems odd that it works for a while then breaks.
A reboot fixes for a while so maybe it's a software issue, if so I'd imagine others are having the same problem but a search turns up nothing.
helicon9 said:
My Fire TV is causing some problems with my Sony Bravia TV connected to my amplifier (Onkyo).
My amp is connected to my Sony TV via HDMI and my other devices including the Fire TV are connected to the amp.
The TV detects that I have an external amp connected and routes all the audio through that and I can control my Fire TV using my Sony TV remote.
Occasionally I get an error on my TV which says "TV speakers active due to audio communication failure", at which point the audio comes from TV and amp, and the TV can't detect any of my other devices (PS3 etc). I also lose the ability to control other devices with the TV remote.
If I unplug the Fire TV HDMI cable then my TV suddenly reconnects with the amplifier. Connecting the Fire TV again breaks the connection and I get the error message from the TV again.
If I unplug the power from the Fire TV then it works ok again for a few hours, maybe a couple of days at most.
So the Fire TV is somehow breaking/confusing the CEC between TV and amp.
I can't really pinpoint the exact operation that causes it.
I've tried a different HDMI cable and tried a different HDMI port on the amp.
Is anyone else experiencing this problem?
I don't know if I have a faulty Fire TV, seems odd that it works for a while then breaks.
A reboot fixes for a while so maybe it's a software issue, if so I'd imagine others are having the same problem but a search turns up nothing.
Click to expand...
Click to collapse
Hi,
I have the same problem (Sony Bravia TV connected to Onkyo TX-NR809). A call on Amazon ist standing still since any weeks. My personal solution is a CEC Less HDMI-Adapter to block the CEC signals from the Fire TV. A big drawback is, that the amplifier now not automatic switch the input source, but I can life with them.
I hope, it's a possible solution for you.
FL
same Problem with Samsung F6500
I experienced the same with aftv on my Yamaha receiver. It happens that no device either connected directly to my tv nor my receiver gets recognized by the tv cec as long the aftv is connected. Rebooting aftv solves the problem until the next time.
Similar problem here, onkyo tx-nr626, lg tv and a ps3.. if the firetv is plugged in, i cant control the ps3 over the cec from the receiver.. I tried a few cables, and its always the same behavior, firetv connected to the onkyo, cec (or RIHD on onkyo) is broken for all other devices..
restarting the firetv helps, thanks for this tip

Fire TV turns Beamer on

Hi!
I'll try to descripe my setup so you can mabye understand my problem:
I have a fire TV (and lots of more devices like receiver, wii u, ps4, etc.), a HDMI switch and a tv and a beamer. I can controll all those devices with my harmony remote.
But with the fire TV there is one problem: If I turn the fire TV on, the TV AND the beamer also gets turned on. In most cases I only want to watch on tv and not on beamer, so I have to wait until beamer is running completely and turn it off again. Maybe this has something to do with HDMI CEC from fire TV? Can I switch that off? Is there any other thing I can do?
Thank you in advance for your help!
Best regards,
AngelOfDeath
Does no one have this problem, too?
Has anyone a solution for me?
Best regards,
AngelOfDeath
Yes, its from CEC.. No, you cant switch it off.. I had the same issue with it changing the source on my AV receiver everytime it woke from sleep.
Do a search on Amazon for Lindy CEC Less... That will block the CEC pin and fix it. If you feel like trying to come up with a solution yourself, you need to block Pin 13 on the HDMI connection from the FireTV.

Fire Stick overpowering other inputs connected to Samsung Smart TV

I hooked up the Fire Stick to my Samsung 60" smart tv today. The stick works fine, but it "overpowers" anything else connected to the TV (cable, dvd player). In other words, I'll turn the TV on to watch cable, which will show up for about a half-minute, and then the HDMI signal that the Fire Stick is connected to will take over. I can reconnect to cable by using the Source button to go back to HDMI 1 (which is the cable connection) and it will hold. Turn the set off and back on, and it does the same thing. I have tried connecting the Stick to a different HDMI port and it does the same thing. Perhaps the fact that the cable box is wireless has something to do with it (AT&T-Uverse)?
Does your TV have HDMI-CEC? If so, try disabling HDMI-CEC on the Fire TV Stick's port or try disabling HDMI-CEC all together.

Amazon Fire TV turns on BY ITSELF! Is there a ghost in my machine?

My Amazon Fire TV goes to sleep just fine, but several times a week, the Amazon Fire TV will turn on by itself! This is annoying because it also turns our Samsung TV on as well.
Any ideas on how to fix this? Is there a ghost in my machine? LOL
i have no idea bout the fire tv (stick) cause its close sourced and you cant access the bootloader/system software to fix that, and i dont own one to figure it out myself. But what tv are you using, many tvs have advanced hdmi settings where you can disable remote control using hdmi and thereby only enable a/v using hdmi. I dont know if your television set has such a setting but my lg tv has something like that, i have disabled this to listen to music using my stereo from the blu ray player (over upnp/dlna) without the tv switched on...
have a look at your tv user guid for example, or thell us the tv model so we could check.
If there is no way doing that by tv just unplug your tv or use a hdmi switch with an remote control between the fire box and the tv to workaround...
i wish you much suggest on this issue, i can imagine that this is a pain in the ass.
By the way dose your fire stick has a separated power supply, if so you could also switch this one on and off wireless...
regards treaki
treaki said:
i have no idea bout the fire tv (stick) cause its close sourced and you cant access the bootloader/system software to fix that, and i dont own one to figure it out myself. But what tv are you using, many tvs have advanced hdmi settings where you can disable remote control using hdmi and thereby only enable a/v using hdmi. I dont know if your television set has such a setting but my lg tv has something like that, i have disabled this to listen to music using my stereo from the blu ray player (over upnp/dlna) without the tv switched on...
have a look at your tv user guid for example, or thell us the tv model so we could check.
If there is no way doing that by tv just unplug your tv or use a hdmi switch with an remote control between the fire box and the tv to workaround...
i wish you much suggest on this issue, i can imagine that this is a pain in the ass.
By the way dose your fire stick has a separated power supply, if so you could also switch this one on and off wireless...
regards treaki
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Click to collapse
Thanks! I have the regular Amazon Fire TV, not the stick. But, I'll see if my TV will let me disable the remote "on" feature.
It should. I remember that my TV would turn on in the middle of the night. Lol creepy. Since then I had disabled the option on my TV.
Whew I'm glad I'm not the only one!
I don't get why this stupid Fire TV does that?
I'm relatively new to Firestick but mine randomly turns on the TV and changes the input back to the HDMI port into which the Firestick is plugged. It has done it 3 times this evening ! That is AFTER I changed the input BACK to the cable system each time. It is definitely demanding attention !
Both of my Fire TVs (1 and 2) do this, and it's not repeatable. In my case, it happens at the moment when SPMC is supposed to suspend, but not every time. I'd love to have it work so I can hit one button on my Fire TV remote and have it start up my TV and reciever, but I can't get it to work, so I've disabled HDMI CEC on the Fire TV 2. I'll do more testing on my Fire TV 1 soon.
I have a two fire sticks, Samsung TVs, and both are setup to turn on when I push home button on the fire remote. The main TV is recently turning on, it gets 1000 times the usage. It is now doing it when watching other things or while playing online games - not cool! I’ll check back soon since this thread has been sitting
Our Firestick has also started to turn the TV on by itself and also when we are watching other mediums. This is not cool Amazon. You need to get ahold of this.
Turn off CEC in your tv settings
No great solution so far
It seems like there ought to be a way to solve this problem without simply dumbing-down our TVs and disabling a pretty darn convenient convenience feature.
Unless you really need the firestick to be able to turn the TV off and on, you can go into settings on the firestick and select display and sound, then you see something called "HDMI CEC Device Control, and turn it off. This may or may not work. We just found it.
So I just started having this issue. But it happening when the TV is on another input say my cable box. I'll be watching cable and then the Amazon fire TV will switch inputs. When I use my Amazon control and I am watching cable and hit a button, the Amazon tv would switch input which was great. But now no one is going the Amazon remote and the into is being swapped. Just started happening this month has to be some update Amazon made.
So I have the same issue. I have both a firestick and a Chromecast. I want to keep anynet enabled so that Chromecast can turn on and off the TV through voice command with Google home. It comes in handy when the kids are up early on Saturday and I don't feel like leaving bed, I'll ask Google to turn on the TV and put Netflix for them lol.
Anyhow my solution was to power the firestick from the USB port found on the tv. So when. The TV is off firestick is off ...no more random TV on's
I recently began having this issue as well on my firestick. I have had CEC turned on for months and it has not been an issue until a couple of days ago. I have noticed that my firestick has booted to Netflix each time it turns on by itself. Netflix has been the last app used, so tonight I am trying to back out of every app; especially Netflix, to see if that has anything to do with my random boot ups.
This issue don't happen on Apple TV.
But power down your amazon fire each time. (press select + play at same time for 5 seconds).
fire stick auto starting
Just curious, did this work? I noticed that it is doing in only when the last thing i watched was netflix also. so im thinking it's actually a netflix app issue. what did you find out by backing out of netflix before turning off? did the firestick autostart at all after you backed out?
XtraMed said:
I recently began having this issue as well on my firestick. I have had CEC turned on for months and it has not been an issue until a couple of days ago. I have noticed that my firestick has booted to Netflix each time it turns on by itself. Netflix has been the last app used, so tonight I am trying to back out of every app; especially Netflix, to see if that has anything to do with my random boot ups.
Click to expand...
Click to collapse
It's not rebooting. It's was NEVER turned off.
The solution is too power off the device. Yes it's an extra step to inconvenient your busy life but it is what it is.
I just got the second generation fire stick after Thanksgiving, which I'm using on an older Mitsubishi dlp. It changes the tv's input at will. I also have a PS3, which has always acted in a similar manner. More specifically, the playstation turns itself right back on after I press the power button to turn it off. Both are pretty annoying.
Just turn off the CEC in Settings > Sounds & Display. With CEC enabled every time AMAZON Fire TV wakes up or Switches to Home it would Switch the TV on or Switch the TV Source ... very annoying. New Fire TV OS allows you to turn this feature off

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