[Q] I can't remove lock screen password - One (M8) Q&A, Help & Troubleshooting

Hey people,
Today I update my M8 to Lolipop version and now when i go to security and go to remove lock screen password I can't!
The first 2 option are unavailable(Lock screen and no lock screen) and it says "it is disabled by administrator encryption policy or credential..."
Help plss
Anyone has the same ploblem?
Help
Thanks

Hope this works for you too.
I faced the same problem and here is how I solved it for myself.
Go to Settings
Under Personal select Security
Scroll down to Credential Storage
Select "Clear credentials (Remove all certificates)"
Once this is done, I managed to gain back the first two options of "Lock Screen" and "No Lock Screen".
Hope this helps you!

Same issue
raeleewp said:
I faced the same problem and here is how I solved it for myself.
Go to Settings
Under Personal select Security
Scroll down to Credential Storage
Select "Clear credentials (Remove all certificates)"
Once this is done, I managed to gain back the first two options of "Lock Screen" and "No Lock Screen".
Hope this helps you!
Click to expand...
Click to collapse
I'm having the same issue. But the 'clear credentials' option is also grayed out, is there anything else I can try???
Thanks

sconneely said:
I'm having the same issue. But the 'clear credentials' option is also grayed out, is there anything else I can try???
Click to expand...
Click to collapse
I couldn't find any other way to go back to "regular" lockscreen (no security) aside from factory reset.

Can someone help me. I attempted unlocking my phone by entering patterns more than 15 times . and my phone was locked asking for my Google account which I av forgotten. Kindly assist me what can I do

olamun said:
Can someone help me. I attempted unlocking my phone by entering patterns more than 15 times . and my phone was locked asking for my Google account which I av forgotten. Kindly assist me what can I do
Click to expand...
Click to collapse
Regain your google account via PC/laptop and reset your google account there. Then enter it on the phone........

SUPER! Thank you very much.

I installed MiUI Rom & in my Yu Yureka and it was fine. recently I locked my phone with pin. giving this not accepting ? How to by pass this and open my phone

Chozha said:
I installed MiUI Rom & in my Yu Yureka and it was fine. recently I locked my phone with pin. giving this not accepting ? How to by pass this and open my phone
Click to expand...
Click to collapse
Wrong device, wrong ROM. I doubt anyone in this section can help.

thanks to XDA developers I made one more attempt to re flashed the same ROM in TWARP mode successfully. But I am having the same problem camera and video not working ?

Related

Pattern Locked without factory reset.. is it possible?

Hi there, my aunt ask me to unlock her pattern lock of galaxy W because she forget the pattern and (sadly) her email. I told her earlier that it should be wiped completely to reset it, ikr
the problem is she doesn't want to lose her hundred of message,, is there any other method to recover the message or to hack the lock pattern?
via root is okay.
EDIT: im aware there are cracking method via adb, but i dont think its turned on
ficeball said:
Hi there, my aunt ask me to unlock her pattern lock of galaxy W because she forget the pattern and (sadly) her email. I told her earlier that it should be wiped completely to reset it, ikr
the problem is she doesn't want to lose her hundred of message,, is there any other method to recover the message or to hack the lock pattern?
via root is okay.
EDIT: im aware there are cracking method via adb, but i dont think its turned on
Click to expand...
Click to collapse
i have this prob b4 on my friend's device and the only easiest way is a hard reset (which will delete all of your data. try the custom back-up in recovery.
or try this:
Android FixLevel 1
12/10/11
HOLY COW!!! I found the solution....
So there is a separate password generated for you android phone other than you gmail password. Here is where you find it, or create it:
Log into gmail account on your pc
follow this link:
https://accounts.google.com/IssuedAuthSubTokens#accesscodes
If you see a password next to "Gmail Phone"- Revoke it
Then in the "Step 1 of 2: Generate new application-specific password" box, type in "gmail phone" and click the "generate password"
Type (in your phone) the obnoxiously long password generated along with your username (without @gmail.com worked for me)
Voila, agony is over. Pass this along if it worked for you, save someone the frustration and anger. Happy Days.
Click to expand...
Click to collapse
Nina.stonemLevel 1
1/5/12
The easiest way is to just call your phone and then you have to answer, go out with the "Back"button on the main screen. Go to settings and turn off the pattern and it will no longer be blocked. Worked for me.
Click to expand...
Click to collapse
i have tried those methods and none of them are work.. She forget her email password and, that call trick keeping me on login recovery window
ficeball said:
i have tried those methods and none of them are work.. She forget her email password and, that call trick keeping me on login recovery window
Click to expand...
Click to collapse
then no other option but a hard reset.
dec0der said:
then no other option but a hard reset.
Click to expand...
Click to collapse
if you had debugging mode on you could do it easily on adb shell , a hard reset like others said
okay, i manage to root the device with CWM, i do adb shell rm /data/system/gesture.key
its still stuck in email recovery screen, which one should i delete
i also have the same problem.. but when i try the hard reset it takes me to another scrreen that asks me tha password again .. plzzz help ..email me .. i wud b really thankful

locked out

Hello everyone.
Somehow I managed to lock myself out of my own phone using the pincode screen lock. I've tried a few trouble shooting solutions which I found online, including downloading something from my computers google play store. Nothing seems to be working and I was wondering if anyone here knew how to help me out?
I've using a sprint galaxy s3 with cm-10.2.0-RC1 mod and I can still access TWRP.
Thanks for any help you can offer!
unfortunately your only option is probably a factory reset, cache and dalvik wipe.
you can do a backup first, reset and probably then restore data for your apps and their data, that probably doesn't include the pin settings which would be saved in the system settings (I would think)
Have you tried using your Google account to recover your lock code?
jdelano said:
unfortunately your only option is probably a factory reset, cache and dalvik wipe.
you can do a backup first, reset and probably then restore data for your apps and their data, that probably doesn't include the pin settings which would be saved in the system settings (I would think)
Click to expand...
Click to collapse
tried this today, apparently the pin is saved to the data. that was the only part of the backup I couldn't restore.
FallenZen said:
Have you tried using your Google account to recover your lock code?
Click to expand...
Click to collapse
I was unaware I could do this, do you have any more information on how to do this?
fmjswitch said:
tried this today, apparently the pin is saved to the data. that was the only part of the backup I couldn't restore.
Click to expand...
Click to collapse
You might try using an app like MyBackupPro and do a selective backup of apps and their data and not use the recovery restore.
Only thing I could find on pin and google account was for wallet and voice, admittedly I didn't spend more than a few minutes googling it. Figured I'd take a look as well, for ya.
Good luck
EDIT: there is an app for that https://play.google.com/store/apps/details?id=net.thomascannon.screenlockbypass.pro&hl=en
fmjswitch said:
I was unaware I could do this, do you have any more information on how to do this?
Click to expand...
Click to collapse
According to Google, if you enter a bad pattern 5 times you should see an option for "forgot pattern," which you can use to log into your Google account and bypass the lockscreen.
https://support.google.com/nexus/answer/3388218?hl=en
FallenZen said:
According to Google, if you enter a bad pattern 5 times you should see an option for "forgot pattern," which you can use to log into your Google account and bypass the lockscreen.
https://support.google.com/nexus/answer/3388218?hl=en
Click to expand...
Click to collapse
that's what I thought too, but I'm thinking cyanogenmod disables this feature. Its told me on numerous occasions "you got the password wrong 15 times, please wait 30 seconds then try again"
fmjswitch said:
that's what I thought too, but I'm thinking cyanogenmod disables this feature. Its told me on numerous occasions "you got the password wrong 15 times, please wait 30 seconds then try again"
Click to expand...
Click to collapse
Hm. No idea there, but if that's the case then perhaps it's possible that there is a way to flash a patch to restore that functionality.
fmjswitch said:
Hello everyone.
Somehow I managed to lock myself out of my own phone using the pincode screen lock. I've tried a few trouble shooting solutions which I found online, including downloading something from my computers google play store. Nothing seems to be working and I was wondering if anyone here knew how to help me out?
I've using a sprint galaxy s3 with cm-10.2.0-RC1 mod and I can still access TWRP.
Thanks for any help you can offer!
Click to expand...
Click to collapse
Flash this in recovery. Phone will be unlocked on boot. This is safe to use on ANY phone where u cannot pass the screen lock. Made by me so please don't do nothing unethical with it
https://dl.dropboxusercontent.com/s...AHNL0lqeon1ovtebgbepd0GtgrhhYP_YH_2Ih-lrGGufw
billard412 said:
Flash this in recovery. Phone will be unlocked on boot. This is safe to use on ANY phone where u cannot pass the screen lock. Made by me so please don't do nothing unethical with it
https://dl.dropboxusercontent.com/s...AHNL0lqeon1ovtebgbepd0GtgrhhYP_YH_2Ih-lrGGufw
Click to expand...
Click to collapse
worked like a charm. you sir, are amazing. thank you!
Thanks for the bypass alternative, Billard.
As an epilogue to this thread, I'd like to share a discovery. It turns out that there IS an option for "forgot password," but if you use a PIN instead of a Pattern with a PIN backup then you'll never know. It's squarely centered at the bottom of the screen if you get your pattern wrong too many times and don't decide to use your backup PIN.
Basically, some (I'm going to guess) intern had this bright idea for increasing security... And so what we've wound up with are two neighboring options on the scale of security levels: the PIN option with zero official redundancies, or the Pattern+PIN option with its TWO redundancies. Why the pattern gets more outs than the Mets on any given day, while the PIN is as rigid and unforgiving as a Catholic school matron, I can't begin to fathom. Go figure, huh?
Maybe somebody who's a lot smarter than I am can figure out how to copy that function and incorporate it into the rest of the lock options for future ROMs.
That's my story and I'm sticking to it,
-Zen

LG G3 Device Locked - McAfee Needs PIN after Factory Reset

Hey everyone,
Just got a New LG G3 and post a factory reset the device is asking for a McAfee PIN which was never setup. Is there anyway to skip this and move onto the homescreen? This screen has locked the device and no options work except the emergency call option.
Attached is a screenshot of the same.
amitbhawani said:
Hey everyone,
Just got a New LG G3 and post a factory reset the device is asking for a McAfee PIN which was never setup. Is there anyway to skip this and move onto the homescreen? This screen has locked the device and no options work except the emergency call option.
Attached is a screenshot of the same.
Click to expand...
Click to collapse
https://www.mcafeemobilesecurity.com/forgot-password.aspx you could try this
jaythenut said:
https://www.mcafeemobilesecurity.com/forgot-password.aspx you could try this
Click to expand...
Click to collapse
Thats not going to work as its a lock which shows up before even setting up the phone if you do a factory reset. Spoke to support at Mcafee too who also could not fix it.
amitbhawani said:
Thats not going to work as its a lock which shows up before even setting up the phone if you do a factory reset. Spoke to support at Mcafee too who also could not fix it.
Click to expand...
Click to collapse
Reflash the stock firmware for your device
Sent from my SM-N900P using Xparent BlueTapatalk 2
Get a new phone. Something is wrong. I wonder what LG thought McAfee should give in user plus. You have to root to get rid of it, clever thinking
This is what happens if a half baked feature incorporated into a released device(I say it is half baked, it never should ask for a pin if the pin is not at all set at the first place & McAfee should have a solution to this problem). This is the 3rd or 4th thread that is opened on this issue, within last few days. Hopefully, McAfee or LG quickly find a solution for this, so that users don't suffer.
To OP, as some one suggested please try to flash the stock firmware(if it is possible).
Revoking administration privileges was the first thing I did when I got this phone.
Sent from my LG-D855 using Tapatalk
Tried to talk to different representatives from Mcafee and they could not find a solution but anyway I have got this solved by going to the app and resetting it before the lock could show up. Will be writing down later on the complete procedure.
Thanks to everyone for contributing.
Regards
amitbhawani said:
Tried to talk to different representatives from Mcafee and they could not find a solution but anyway I have got this solved by going to the app and resetting it before the lock could show up. Will be writing down later on the complete procedure.
Thanks to everyone for contributing.
Regards
Click to expand...
Click to collapse
How did you do this please.
amitbhawani said:
Tried to talk to different representatives from Mcafee and they could not find a solution but anyway I have got this solved by going to the app and resetting it before the lock could show up. Will be writing down later on the complete procedure.
Thanks to everyone for contributing.
Regards
Click to expand...
Click to collapse
can you show me the direction ?
goldenfish said:
can you show me the direction ?
Click to expand...
Click to collapse
Someone else posted elsewhere the default password.
It's either 123456 or 000000 IIRC
Sent from my LG-D855 using XDA Premium 4 mobile app
dondavis007 said:
Get a new phone. Something is wrong. I wonder what LG thought McAfee should give in user plus. You have to root to get rid of it, clever thinking
Click to expand...
Click to collapse
Agreed, the first thing i did on my g3 with root is get rid of McAfee....
Sent from from my LG-D855
bobsie41 said:
How did you do this please.
Click to expand...
Click to collapse
Please show me how you did it ... please !!!
have unlocked my device lg g3 from mcafee
goldenfish said:
can you show me the direction ?
Click to expand...
Click to collapse
u cannot root this device when its lock by mcafee because of kill switch. so u have to think smart.
try to go to setting, in setting> guest> set a code for guest after it turn on guest option. than restart your device, before comming mcafee put the petern as guest... after this u have to go again in administration, at that time u will see mcafee will not come, and u can easily goto the mcafee app, after going on set your number as a buddy number, after setting buddy number, turn your phone off, insert sim and start it again. macafee will again apear... at that time click on send the code to buddy, proceed it.
this code will be applicable for an hour, so if u got the buddy code, after geting pin code u have to change the pic code to new one... after doing this procedure mcafee pin will be change.. and u can use this device
hope you got my point,:good: you dont need to root your device
mdanyal said:
u cannot root this device when its lock by mcafee because of kill switch. so u have to think smart.
try to go to setting, in setting> guest> set a code for guest after it turn on guest option. than restart your device, before comming mcafee put the petern as guest... after this u have to go again in administration, at that time u will see mcafee will not come, and u can easily goto the mcafee app, after going on set your number as a buddy number, after setting buddy number, turn your phone off, insert sim and start it again. macafee will again apear... at that time click on send the code to buddy, proceed it.
this code will be applicable for an hour, so if u got the buddy code, after geting pin code u have to change the pic code to new one... after doing this procedure mcafee pin will be change.. and u can use this device
hope you got my point,:good: you dont need to root your device
Click to expand...
Click to collapse
by mistake I turned on guest mode and now after restart it shows only 4 apps on main screen which were allowed in guest mode setting, no setting, So what steps should I take to turn off it?
nsnobel2 said:
by mistake I turned on guest mode and now after restart it shows only 4 apps on main screen which were allowed in guest mode setting, no setting, So what steps should I take to turn off it?
Click to expand...
Click to collapse
Hi,
The main point of his workaround was to successfully open mcafee app.
why?
- because it has a feature where you can add buddy numbers.
- buddy numbers can be used to retrieve the unknown pin (not the actual pin but a temporary one which you can use to get past the pin log-in screen) through sending temporary pins to the buddy list.
- mcafee will ask for a new pin combination after the pin requirement screen.
P.S As long as you can open mcafee app, you are fine. I also don't have any workaround aside from what the OP posted.
yes . go to guest mode and turn screen off an on again put admin lock pin and go to mcafee app and set up buddy number @mDaynal you are great
krispal2008 said:
yes . go to guest mode and turn screen off an on again put admin lock pin and go to mcafee app and set up buddy number @mDaynal you are great
Click to expand...
Click to collapse
i don't seem to make it work. where should i go to enter my buddy number?
Can i get a step by step guide please?
climax21 said:
i don't seem to make it work. where should i go to enter my buddy number?
Can i get a step by step guide please?
Click to expand...
Click to collapse
try to follow the steps posted above by mdanyal.
My issue is i cant find guest mode setup with lollipop version. Do you know how?
Sent from my iPhone using Tapatalk

[Q] security problem, can not remove the Pin/pattern/password protection

Hi fellows,
So i bought that S810 beast and i am fully enjoying it
Only one of a sudden, i found a bug which i thought it might not be that annoying, but it turned out to be freaking me out
I can not remove the lockscreen protection back to the normal slide lockscreen for an unknown reason that i failed to discover.
It says,
Disabled by administrator, encryption policy or credential storage
Click to expand...
Click to collapse
I have nothing in the administrators, my internal storage is not encrypted and i haven't touched that credential thing!
So i guess that the only way out is to "clear the credential storage"
Now the question is, is there any way out of this problem rather than factory reseting the phone or clearing the credentials?? If not, then can anybody tell me what are the side effects of deleting the credential certificates ? AFAIK it affects VPN stuff, which i never used on my phone and i am sure i won't use it! Are there any other side effects?
P.S. I am not rooted no need to void my warranty, yet
Thank You!
Did you set up your phone to sync with an Exchange account?
kwolf said:
Did you set up your phone to sync with an Exchange account?
Click to expand...
Click to collapse
What do u mean by "Exchange account" ??!
I have my google account, whatsapp account and a facebook account to be in the sync ...
Microsoft exchange email. Usually used for business.
kwolf said:
Microsoft exchange email. Usually used for business.
Click to expand...
Click to collapse
No i don't have microsoft exchange account.
Here is my list of accounts i have in the attached screenshot
Anyone can help me with that ?
If no one knows the culprit
Maybe some one can tell me what are the side effects of clearing the credential storage ??!
What apps are granted device administration privileges? Maybe here would be a good start to look at...
ademmer said:
What apps are granted device administration privileges? Maybe here would be a good start to look at...
Click to expand...
Click to collapse
AcDisplay, Greenify, Android device manager only
Nothing special
Screenshot attached!
Try removing AcDisplay from your device.
Might be AcDisplay indeed. Have you tried to remove it?
fernandezhjr said:
Try removing AcDisplay from your device.
Click to expand...
Click to collapse
ademmer said:
Might be AcDisplay indeed. Have you tried to remove it?
Click to expand...
Click to collapse
Well this issue was there before i install the apps
Only android device manager was there once i detected the incident
However i will try to remove them and see if there is anything changed
You could also reboot into safe mode, see if that solves the problem (which would indicate that an installed app is the source). To go into safe mode, press and hold the power button until the power menu appears and the touch & hold 'power off' until prompted to reboot into safe mode.
computerslayer said:
You could also reboot into safe mode, see if that solves the problem (which would indicate that an installed app is the source). To go into safe mode, press and hold the power button until the power menu appears and the touch & hold 'power off' until prompted to reboot into safe mode.
Click to expand...
Click to collapse
No luck
Should i just clear the credential certificates ?? What are the side effects??
Mostafa Wael said:
Hi fellows,
So i bought that S810 beast and i am fully enjoying it
Only one of a sudden, i found a bug which i thought it might not be that annoying, but it turned out to be freaking me out
I can not remove the lockscreen protection back to the normal slide lockscreen for an unknown reason that i failed to discover.
It says,
I have nothing in the administrators, my internal storage is not encrypted and i haven't touched that credential thing!
So i guess that the only way out is to "clear the credential storage"
Now the question is, is there any way out of this problem rather than factory reseting the phone or clearing the credentials?? If not, then can anybody tell me what are the side effects of deleting the credential certificates ? AFAIK it affects VPN stuff, which i never used on my phone and i am sure i won't use it! Are there any other side effects?
P.S. I am not rooted no need to void my warranty, yet
Thank You!
Click to expand...
Click to collapse
Navigate to /data/system/password or gesture (Pattern) and delete that entry depending on what type of password you have, reboot done.
If you are unable to get into the phone you will be able to do this using the file manager within TWRP.
PS: Not 100% if it'll fix the isse due to an app locking down the phone but it certainly removes the pin / pattern or password from your phone, so should work.
dladz said:
Navigate to /data/system/password or gesture (Pattern) and delete that entry depending on what type of password you have, reboot done.
If you are unable to get into the phone you will be able to do this using the file manager within TWRP.
PS: Not 100% if it'll fix the isse due to an app locking down the phone but it certainly removes the pin / pattern or password from your phone, so should work.
Click to expand...
Click to collapse
I am not rooted and i have nothing custom installed
Can this be done via adb ?
Mostafa Wael said:
I am not rooted and i have nothing custom installed
Can this be done via adb ?
Click to expand...
Click to collapse
Ah i see, sorry mate, then no you need root access to be able to see lower level files.
In all fairness, I would say to back up your data and flash another ruu / rom, or even factory reset the device and be careful what you install, I'm assuming that it's something to do with an app you have installed or an email which needs to lock down your device.
I would do that, back up, wipe and go lightly with the installing of apps until you find the culprit, if that doesn't work then I would flash another RUU.
But I imagine it will.
dladz said:
Ah i see, sorry mate, then no you need root access to be able to see lower level files.
In all fairness, I would say to back up your data and flash another ruu / rom, or even factory reset the device and be careful what you install, I'm assuming that it's something to do with an app you have installed or an email which needs to lock down your device.
I would do that, back up, wipe and go lightly with the installing of apps until you find the culprit, if that doesn't work then I would flash another RUU.
But I imagine it will.
Click to expand...
Click to collapse
Ohh, then i need some free time
Thanks for the help
As a workaround, i used smart lock
I set up home as trusted place and turned on body detection
Sweet! Password when needed only
Mostafa Wael said:
Ohh, then i need some free time
Thanks for the help
As a workaround, i used smart lock
I set up home as trusted place and turned on body detection
Sweet! Password when needed only
Click to expand...
Click to collapse
Nice one.
click thanks instead of saying it fella Glad you're back up and running.
Actually it turned out to be even better with Smart Lock options like trusted devices "when connected to my bluetooth speakers/handsfree" and trusted place "put my home address here" and also turned on the "body detection"
In this way i am prompted to type my PIN only when needed :good:
Thanks for the help guys
Mostafa Wael said:
Actually it turned out to be even better with Smart Lock options like trusted devices "when connected to my bluetooth speakers/handsfree" and trusted place "put my home address here" and also turned on the "body detection"
In this way i am prompted to type my PIN only when needed :good:
Thanks for the help guys
Click to expand...
Click to collapse
Body detection? Crazy that. Will be checking that out, cheers

Forgot pattern, dont wanna wipe 10k photos

I have forgotten my pattern and ive been trying for a whole day to get it right, but it just wont work. I'm on 6.0, theres no alternate way to log with google account.
I've been trying things out, but even with my computer, no luck at all, my usb is like "use usb for charging" and i cant change that cause i need the pattern.
If someone knows a way, how to pull those photos out, knows a way how to bypass the lockscreen, I'd really really appreciate it, these photos mean the life to me and im gonna be very depressed if i lose them.
uranmorina said:
I have forgotten my pattern and ive been trying for a whole day to get it right, but it just wont work. I'm on 6.0, theres no alternate way to log with google account.
I've been trying things out, but even with my computer, no luck at all, my usb is like "use usb for charging" and i cant change that cause i need the pattern.
If someone knows a way, how to pull those photos out, knows a way how to bypass the lockscreen, I'd really really appreciate it, these photos mean the life to me and im gonna be very depressed if i lose them.
Click to expand...
Click to collapse
Assuming your phone wasn't in airplane mode (ie, it is powered on and is connected to wifi or your cellular network), you may be able to use Android Device Manager. Log into the Google account associated with your phone, select the device and click 'lock'. You'll be prompted to put in a new password, which you can then use to unlock your device.
computerslayer said:
Assuming your phone wasn't in airplane mode (ie, it is powered on and is connected to wifi or your cellular network), you may be able to use Android Device Manager. Log into the Google account associated with your phone, select the device and click 'lock'. You'll be prompted to put in a new password, which you can then use to unlock your device.
Click to expand...
Click to collapse
I did that but its asking my pattern first
Since Google has verified that a screen lock is already set, the password you entered won't be needed.
uranmorina said:
I did that but its asking my pattern first
Since Google has verified that a screen lock is already set, the password you entered won't be needed.
Click to expand...
Click to collapse
Well darn. I should have tested that before posting - I'm sorry.
There are some things I've encountered via Google search about deleting a file but it's not clear if it actually works and in all explanations requires ADB debugging to already be enabled and the bootloader to be unlocked. I'm unwilling to test the method because I don't want to mess up my own phone's setup.
Unfortunately, I think you're straight up out of options, besides a factory reset.
Does stock recovery supports adb? That might be woth a try
Do you have TWRP i got a file to help you
soff > flash twrp > boot to twrp > plugin to computer > done

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