Phone doesn't start after lollipop update - One (M8) Q&A, Help & Troubleshooting

Hey guys,
My friend installed the new lollipop ota and his phone doesn't start normally anymore.
He says that some failure reports show up and that he might report the error/failure.
He has no rooted phone or something like that. He never tried.
What can he do? Ota installing manually from original recovery or such things like that?
Thanks guys
Sent from my C6903 using XDA Free mobile app

l92 said:
Hey guys,
My friend installed the new lollipop ota and his phone doesn't start normally anymore.
He says that some failure reports show up and that he might report the error/failure.
He has no rooted phone or something like that. He never tried.
What can he do? Ota installing manually from original recovery or such things like that?
Thanks guys
Sent from my C6903 using XDA Free mobile app
Click to expand...
Click to collapse
Send it for repairs. It is less than a year old and if he never rooted it is defective and his warranty is still good.

l92 said:
Hey guys,
My friend installed the new lollipop ota and his phone doesn't start normally anymore.
He says that some failure reports show up and that he might report the error/failure.
He has no rooted phone or something like that. He never tried.
What can he do? Ota installing manually from original recovery or such things like that?
Thanks guys
Sent from my C6903 using XDA Free mobile app
Click to expand...
Click to collapse
xunholyx said:
Send it for repairs. It is less than a year old and if he never rooted it is defective and his warranty is still good.
Click to expand...
Click to collapse
Yes, I think this is a Problem for Warrenty.
Try this first. Yesterday i resolved the problem by my self.
See http://forum.xda-developers.com/htc-one-m8/help/bootl-loop-lollipop-update-t3016142
BUT TRY WARRENTY FIRST.

Phone gives error reports when booted Help i don't know if I have the same problem but my HTC One m8 went ballistic after I tried to install lollipop. For reference I have a sprint (unconnected) Htc One m8 Harmon Karman edition with Ł launcher as a launcher. I went to settings and found an update. The update download and then installed. When the phone went to boot it booted then instead of taking me to the home screen, it took me to a white page with a loop of error reports of apps not working. I can't get into the phone at all. I tried to boot in recovery but that did nothing. Please help I'm desperate.

Related

Problem after OTA Update

Hi guys,
i've searched in the forum but nobody has got the same problem.
Two days ago i have received the notify about the update and i've launched it. At the first time the process is unsuccessful so i've rebooted in recovery mode and i launched it from there. It seems all ok but when i run video player or youtube or a game the phone freeze itself and reboot. I've tried to start a benchmark(e.s. quadrant), thinking that the problem was a wrong gpu drivers installed but in this case everything is working.
My cell was rooted with boot unlocked through htc.dev and till the update it was perfect.
Someone has ideas?
Thansk to all
Unreal_73
Unreal_73 said:
Hi guys,
i've searched in the forum but nobody has got the same problem.
Two days ago i have received the notify about the update and i've launched it. At the first time the process is unsuccessful so i've rebooted in recovery mode and i launched it from there. It seems all ok but when i run video player or youtube or a game the phone freeze itself and reboot. I've tried to start a benchmark(e.s. quadrant), thinking that the problem was a wrong gpu drivers installed but in this case everything is working.
My cell was rooted with boot unlocked through htc.dev and till the update it was perfect.
Someone has ideas?
Thansk to all
Unreal_73
Click to expand...
Click to collapse
Downloade the RUU and install it. Shall solve your issues
Sent from my HTC Sensation Z710e using xda premium
matmar said:
Downloade the RUU and install it. Shall solve your issues
Sent from my HTC Sensation Z710e using xda premium
Click to expand...
Click to collapse
With "Reset factory" from CWM seems to be all ok.
Thanks
Unreal_73

[Q] T-Mobile update service Notification

I have a notification from T-Mobile update service. It says New software is available. I'm rooted and running a custom rom. Should I start the update or will it not get along with my phone?
UnderCoverLover said:
I have a notification from T-Mobile update service. It says New software is available. I'm rooted and running a custom rom. Should I start the update or will it not get along with my phone?
Click to expand...
Click to collapse
DO NOT accept the update!! Running a custom rom will brick your phone. You have a couple of options. Flash back to stock and then you can accept the update. BUt since your rooted use titanium backup, and freeze device manager and then reboot and the update notice will go away.
I couldn't wait so I accepted and my phone booted into clockwork recovery. Then nothing happened so I rebooted. Then the update message was gone. What do you think it was?
You dodged a bullet bro. It was the update to UVLDE. Its an update T-Mobile is sending out to prep your phone for the ICS update next week.
Oh, I thought maybe I was special and I was getting ics early. Anyways thanks for your help. If I bricked this phone my wife would kill me because she wants it when I get a different one later in the month.
UnderCoverLover said:
Oh, I thought maybe I was special and I was getting ics early. Anyways thanks for your help. If I bricked this phone my wife would kill me because she wants it when I get a different one later in the month.
Click to expand...
Click to collapse
lol.. everyone is gonna be special on Monday
I got the same notification. I'm rooted as well, can you point me in the direction to flash back to stock? I don't know how to do that
Sent from my SGH-T989 using XDA
I see lots of bricks coming soon. LOL. Just use search function for stock rom...
The same applies with the kernel i'm assuming eh?
Sent from my SGH-T989 using XDA
FarReach said:
I got the same notification. I'm rooted as well, can you point me in the direction to flash back to stock? I don't know how to do that
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Here ya go!
http://forum.xda-developers.com/showthread.php?t=1513359
I pressed 'clear data' on Device Management (in manage applications) and the update notification disappeared. I rebooted twice since doing this yesterday and it hasn't come back.
Sent from my SGH-T989 using XDA

[Q] Can't turn on my S3 NEED HELP!!!

Hi all, I was trying to uninstall some of the softwares from my S3, I uninstalled some of them, those are some tmobile softwares. But I soon found out when I restarted my phone it just stuck at the "samsung" logo.I tried to install a rom to resolve the problem but odin just kept showing that "FAIL". I reinstall a clockworkmod.tar by using odin( I don't know why I did that...><). But when it finished and restarted again it could no long turn on again. Can anyone help me with this problem? I just bought the phone yesterday and I already went to exchange for a new one couple hours ago, no sure tmobile would let me exchange it again. PLEASE HELP ME!!!
You first might wan't to post in the right forum. You have the t-mobile variant, so go to your community and get out of ours... Please
sq234 said:
Hi all, I was trying to uninstall some of the softwares from my S3, I uninstalled some of them, those are some tmobile softwares. But I soon found out when I restarted my phone it just stuck at the "samsung" logo.I tried to install a rom to resolve the problem but odin just kept showing that "FAIL". I reinstall a clockworkmod.tar by using odin( I don't know why I did that...><). But when it finished and restarted again it could no long turn on again. Can anyone help me with this problem? I just bought the phone yesterday and I already went to exchange for a new one couple hours ago, no sure tmobile would let me exchange it again. PLEASE HELP ME!!!
Click to expand...
Click to collapse
sorry I posted this in the wrong forum.....
sq234 said:
sorry I posted this in the wrong forum.....
Click to expand...
Click to collapse
If you see this post, you should just reflash your current Rom or any Rom will replace all the files you altered or deleted. Might undo all that you just did, but that's better than having a phone that doesn't boot.
Brandonrz said:
You first might wan't to post in the right forum. You have the t-mobile variant, so go to your community and get out of ours... Please
Click to expand...
Click to collapse
You do know they're the same damn phone right? The solution to they're problem would be the same regardless. You could always help. Haha go to your community. U should take ur own advice and check out androidcentral or something
Avoid the hassle if you don't get help and send it to sammy replacements are free. I bricked a few phones and called sammy and said it just stop working after update and they shippped a box to me to send my phone and they just sent me a new phone. One year factory warranty is free
Sent from my SPH-L710 using XDA Premium App
Did you flash the sprint cwm through Odin?
This doesnt sound like a complete brick. Odin is pretty smart these days and avoids flashing the wrong stuff. And the recoveries are interchangeable between the us variants. that wouldnt of caused a brick
billard412 said:
You do know they're the same damn phone right? The solution to they're problem would be the same regardless. You could always help. Haha go to your community. U should take ur own advice and check out androidcentral or something
Click to expand...
Click to collapse
Just if it's a known problem, or point him to the correct downloads to restore to stock instead of our community just assuming. And don't worry what I do. I always post in the right forums.
Sent from my SPH-L710 using xda app-developers app

[Q] Problem with updating to 4.2

Hello there, I have a problem.
I have Samsung Galaxy Nexus, Takju, build JZO54K, version 4.1.2
I'm in Slovakia, O2 provider (don't know if that helps)
Today(November 19) I've got notification that I can update to 4.2 (same thing happened four days ago(November 15)), so I started updating.
I saw the icon of Android guy, with some blue wires or something. Than the icon changed, the Android guy was lying and there was red triangle with exclamation mark in it.
Did it happen to anyone else? Is there some problem with my phone or should I just wait and the update will eventually arrive?
Sorry for my english, and thank you for your help
problem updating to 4.2
Are you rooted?
JamesPumaEnjoi said:
Are you rooted?
Click to expand...
Click to collapse
No. I would like to be updated automatically, I don't want to make it manually if I don't have to. Because I would screw it up.
4.2 Update issue
It could be that the phone isnt accepting the phone over the OTA (OVER THE AIR) ive seen this issue before on android phone usually if it wont take it OTA the only other way flash it manually . you dont necessary have to root phone you can always look for the OTA UNROOTED Image which you can flash through fastboot
Froz3nsolid said:
It could be that the phone isnt accepting the phone over the OTA (OVER THE AIR) ive seen this issue before on android phone usually if it wont take it OTA the only other way flash it manually . you dont necessary have to root phone you can always look for the OTA UNROOTED Image which you can flash through fastboot
Click to expand...
Click to collapse
Thank you very much
Edit:
But, can it be this problem even thou I previously did have OTA update to 4.1.2 and there was no problem at all?
4.2 update issue
could be, im really not sure that is odd that the phone did the 4.1.2 but not 4.2
i have another question when he accepted the update where you on mobile network or wifi
Froz3nsolid said:
could be, im really not sure that is odd that the phone did the 4.1.2 but not 4.2
i have another question when he accepted the update where you on mobile network or wifi
Click to expand...
Click to collapse
When the notification about update came up I was on mobile network, but I was low on battery, so I waited till I get home. Then I did it on charger and home wifi network
laker_faker said:
When the notification about update came up I was on mobile network, but I was low on battery, so I waited till I get home. Then I did it on charger and home wifi network
Click to expand...
Click to collapse
were you completely stock? root doesnt matter but you have to be stock, no custom kernels or mods.. and you cant have cwm either
k786 said:
were you completely stock? root doesnt matter but you have to be stock, no custom kernels or mods.. and you cant have cwm either
Click to expand...
Click to collapse
yeah, completely stock, don't know what cwm is sorry:/ But as I sad, previous OTA went through without any problem, so it can't be it, can it?
laker_faker said:
yeah, completely stock, don't know what cwm is sorry:/ But as I sad, previous OTA went through without any problem, so it can't be it, can it?
Click to expand...
Click to collapse
thats weird.. if you are stock the ota should be applied without any issues
k786 said:
thats weird.. if you are stock the ota should be applied without any issues
Click to expand...
Click to collapse
Well yeah, but it's not
Yea got ahead give it a good charger and hook it up to wifi and see if that does the trick , when i got the prompt on my Nexus 7 i was connect to wifi and it went through fine
Sent from my Galaxy Nexus using xda app-developers app
Froz3nsolid said:
Yea got ahead give it a good charger and hook it up to wifi and see if that does the trick , when i got the prompt on my Nexus 7 i was connect to wifi and it went through fine
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
But I did exactly that
I was hoping that more people would have the same problem so I can find a solution, but if it's just me, than there is not much hope.
Also i would check ur baseband(radio) to see of its up too date the lastest i believe is XXLF1
Sent from my Galaxy Nexus using xda app-developers app
k786 said:
thats weird.. if you are stock the ota should be applied without any issues
Click to expand...
Click to collapse
laker_faker said:
yeah, completely stock, don't know what cwm is sorry:/ But as I sad, previous OTA went through without any problem, so it can't be it, can it?
Click to expand...
Click to collapse
Try this.....boot the phone and go to settings >>>apps>>>all>>>>Google frameworks service>>>>>clear the cache AND THEN the data in that order....when you go back to check on the update it'll say last checked 12/31/69 you want to see that and then search for the update....that clears framework and helps pull the update to your device....I've used this method and it worked for me with ICS after 3-4 tries give it a go and let us know what happens
JamesPumaEnjoi said:
Try this.....boot the phone and go to settings >>>apps>>>all>>>>Google frameworks service>>>>>clear the cache AND THEN the data in that order....when you go back to check on the update it'll say last checked 12/31/69 you want to see that and then search for the update....that clears framework and helps pull the update to your device....I've used this method and it worked for me with ICS after 3-4 tries give it a go and let us know what happens
Click to expand...
Click to collapse
I did that and the same thing happened again. The problem is not in that I don't see the updated, problem is that it won't install. Updating starts and about halfway through the red triangle appears and I'm screwed.
I'm really depressed now
Froz3nsolid said:
Also i would check ur baseband(radio) to see of its up too date the lastest i believe is XXLF1
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I have I9250XXLA2 good sir
I see that that's way too old, but how do I update it please?
LF1 is the bb version for 4.1.2;
'fastboot flash radio bbversion.img'
http://forum.xda-developers.com/showthread.php?t=1812959
Sent from my i9250
laker_faker said:
I did that and the same thing happened again. The problem is not in that I don't see the updated, problem is that it won't install. Updating starts and about halfway through the red triangle appears and I'm screwed.
I'm really depressed now
Click to expand...
Click to collapse
How's it going did anything work?
JamesPumaEnjoi said:
How's it going did anything work?
Click to expand...
Click to collapse
I didn't do anything yet. I want to try the radio update, but I'm too afraid I'll screw it up so I do nothing :<

how to make your internal storage reappear on your PC and phone

i'm going to start by addressing my phone. i have a HTC m8 it is rooted and i have updated it to 5.0.1. but during that process i ran across some issues that might have caused issues in other areas. when t- mobile release the lollipop update i goggle how to get it on a rooted phone and basically what i got from it was i had to replace custom recovery with stock recovery to get the update and if i wanted to go back i had to do the opposite. when i watch the video i didn't realize the video was old and had not been updated until i got to the part of the screen(on my device) where it was a red triangle. so make a long story short i found the correct stock recovery and installed it but when i did. It said i lost su and i need to re install and that became a problem as while because i could not found nothing that was helpful. so i just tried uninstalling xposed framework mode and when i restarted my phone. It was stuck in a boot-loop. so it took me a minute to get out of that and all it took was me installing su again. so now that's out of the way when my phone came back on i realize a lot of my app force closing and maybe i thought it was minor bugs form the new update but after awhile nothing change. so at this point i'm done with this i'm ready to go back to stock and i cant because my internal storage is missing and i know all of my flies is there because when i boot into recovery i see them but when i connect my phone to my PC it shows a limit of files and on my phone in certain apps it shows files and in others apps it doesn't. i just need to know how to fix it so i can unroot.
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck
fletcherboy said:
i'm going to start by addressing my phone. i have a HTC m8 it is rooted and i have updated it to 5.0.1. but during that process i ran across some issues that might have caused issues in other areas. when t- mobile release the lollipop update i goggle how to get it on a rooted phone and basically what i got from it was i had to replace custom recovery with stock recovery to get the update and if i wanted to go back i had to do the opposite. when i watch the video i didn't realize the video was old and had not been updated until i got to the part of the screen(on my device) where it was a red triangle. so make a long story short i found the correct stock recovery and installed it but when i did. It said i lost su and i need to re install and that became a problem as while because i could not found nothing that was helpful. so i just tried uninstalling xposed framework mode and when i restarted my phone. It was stuck in a boot-loop. so it took me a minute to get out of that and all it took was me installing su again. so now that's out of the way when my phone came back on i realize a lot of my app force closing and maybe i thought it was minor bugs form the new update but after awhile nothing change. so at this point i'm done with this i'm ready to go back to stock and i cant because my internal storage is missing and i know all of my flies is there because when i boot into recovery i see them but when i connect my phone to my PC it shows a limit of files and on my phone in certain apps it shows files and in others apps it doesn't. i just need to know how to fix it so i can unroot.
Click to expand...
Click to collapse
Try this
All you have to do is type in these 2 lines in your terminal emulator on your android device:
Su
restorecon -FR /data/media/0
And your storage will be back to normal
Click to expand...
Click to collapse
I've tried it but nothing happened.
Sent from my HTC One_M8 using XDA Free mobile app
Did I do something wrong ?
Sent from my HTC One_M8 using XDA Free mobile app
fletcherboy said:
Did I do something wrong ?
Sent from my HTC One_M8 using XDA Free mobile app
Click to expand...
Click to collapse
There's a blank between FR and /
HTCOneM8 by ViperOne M8
Got it. Thanks
Sent from my HTC One_M8 using XDA Free mobile app
clsA said:
Try this
Click to expand...
Click to collapse
You're a god sent! Lots of thanks!!!!

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