[Q] warranty after root( what about knox) - Galaxy Tab S Q&A, Help & Troubleshooting

So I know how to root and unroot and how to use triangle free but I heared about knox software and they say it can be tripped
So I unroot &uninstall root software, use triangle and put stock firmware from sam firmware website back on.
Is my warranty back on at this point or they can check bootloader and knox to find out that I have rooted before.
If its not back tell me what else to do.
Samsung galaxy tab s 10.5. SM-T800

Tripping knox isn't reversibel.
But usually that doesn't matter in warranty cases.

If you have a defective device and have knox tripped, you should be fine as it wasnt your fault. Someone( xda user formeriphoney) had a faulty power button, then later and faulty chip or something cuasing it not to turn on. He get it all replaced by samsung and he was even running cm11 when he sent it to him.
Basically you cant untrip knox. And its a 50/50 chance of samsung servicing it because of an defective part.

DUHAsianSKILLZ said:
If you have a defective device and have knox tripped, you should be fine as it wasnt your fault. Someone( xda user formeriphoney) had a faulty power button, then later and faulty chip or something cuasing it not to turn on. He get it all replaced by samsung and he was even running cm11 when he sent it to him.
Basically you cant untrip knox. And its a 50/50 chance of samsung servicing it because of an defective part.
Click to expand...
Click to collapse
So whats the point of unrooting and using triangle free if they can figure out that you rooted your device from checking knox records?
Anyway on my new tablet I cant even find knox maybe it's not protected by knox???. (Galaxy s4 phone has it and its visible)
Thanks for helping

[email protected] said:
So whats the point of unrooting and using triangle free if they can figure out that you rooted your device from checking knox records?
Anyway on my new tablet I cant even find knox maybe it's not protected by knox???. (Galaxy s4 phone has it and its visible)
Thanks for helping
Click to expand...
Click to collapse
Triangle free wont work. Newer devices have a knox that cant be untriped.
To see knox status, go into download mode and it should say "knox 0x0" and if you triped it it should say "knox 0x1"

[email protected] said:
So I know how to root and unroot and how to use triangle free but I heared about knox software and they say it can be tripped
So I unroot &uninstall root software, use triangle and put stock firmware from sam firmware website back on.
Is my warranty back on at this point or they can check bootloader and knox to find out that I have rooted before.
If its not back tell me what else to do.
Samsung galaxy tab s 10.5. SM-T800
Click to expand...
Click to collapse
Would never think about rooting if google hadn't messed with kitkat's sd card permission. Hate google

New to all this but I was worried to root my new device because I keep hearing about this knox. I got a feeling my device will need warranty one day. The power button is just so flimsy I can't see it not breaking, getting stuck. I wouldn't think it would matter if I messed with the software and a button got stuck but you never know. I would hate to give them an excuse not to fix it if something goes wrong.
On a side note are the buttons a easy fix?

ddbigs said:
New to all this but I was worried to root my new device because I keep hearing about this knox. I got a feeling my device will need warranty one day. The power button is just so flimsy I can't see it not breaking, getting stuck. I wouldn't think it would matter if I messed with the software and a button got stuck but you never know. I would hate to give them an excuse not to fix it if something goes wrong.
On a side note are the buttons a easy fix?
Click to expand...
Click to collapse
In Europe tripping knox won't do anything to your warranty.
However, opening the device just to fix the buttons might harm your warranty, so I wouldn't do that myself.

Bright.Light said:
In Europe tripping knox won't do anything to your warranty.
However, opening the device just to fix the buttons might harm your warranty, so I wouldn't do that myself.
Click to expand...
Click to collapse
I think I really want to root this device. I wonder how they treat warranty claims in Canada, I'm in Toronto.
I was asking on how easy it is to fix smaller things on the device so I can make a decision on if I should root. If its fairly easy maybe I'll take my chances and if anything happens I can try to fix it myself. We also have a lot of small repair places around here that can be fairly cheap, as long as nothing big happens.

Related

[Q] Question surrounding restoring factory and downloading official 4.3 update - KNOX

Hello!
Hope all is well. First I wanted to say i'm sorry if this is a duplicate - I searched and saw similar questions, but not exactly the same as mine .
I own a T-Mobile Samsung Galaxy S4 M919 and I had rooted it and installed a custom rom. Im having hardware problems and need to return it for repairs, so I reflashed the stock system and recovery, used triangle away to remove the binary counter, and hard reset the phone. In my download mode, my phones reads "Current Binary: Samsung Official" and "System Status: Official", as well as reads official on the device status in android so all went well.
My question is this - I got notification of a push update that is going to install Android 4.3, and apparently this "KNOX" software that I do no seem to currently have. My concern with this is that i'm reading that there is a flag with this KNOX software that is easily tripped, and once done, the download mode reads "KNOX WARRANTY VOID 0x1", which therefore voids warranties. Since I was able to get everything back to completely normal, I dont want to run any more risks since my phone really needs repairs very badly. Should I bypass this update? Though my phone is 100% official now, if I do the update, will the KNOX software catch that I had rooted/custom rom'd the phone in the past and trigger the flag automatically, or do you first have to have the update installed BEFORE you try to root it for the flag to trip? Everything is 100% stock now so when I download the update, I don't think there is anything present that would trigger anything, but I don't even have this "KNOX WARRANTY VOID" line in my download mode yet so I am wondering if I am just better off being safe than sorry?
Thanks!
It won't be tripped until you trip it so you will be OK if you update it to 4.3, But I highly advice against doing so.. Just leave it as is, and return it like that
Sent from my SGH-M919 using Tapatalk
xgreenlanternox said:
Hello!
Hope all is well. First I wanted to say i'm sorry if this is a duplicate - I searched and saw similar questions, but not exactly the same as mine .
I own a T-Mobile Samsung Galaxy S4 M919 and I had rooted it and installed a custom rom. Im having hardware problems and need to return it for repairs, so I reflashed the stock system and recovery, used triangle away to remove the binary counter, and hard reset the phone. In my download mode, my phones reads "Current Binary: Samsung Official" and "System Status: Official", as well as reads official on the device status in android so all went well.
My question is this - I got notification of a push update that is going to install Android 4.3, and apparently this "KNOX" software that I do no seem to currently have. My concern with this is that i'm reading that there is a flag with this KNOX software that is easily tripped, and once done, the download mode reads "KNOX WARRANTY VOID 0x1", which therefore voids warranties. Since I was able to get everything back to completely normal, I dont want to run any more risks since my phone really needs repairs very badly. Should I bypass this update? Though my phone is 100% official now, if I do the update, will the KNOX software catch that I had rooted/custom rom'd the phone in the past and trigger the flag automatically, or do you first have to have the update installed BEFORE you try to root it for the flag to trip? Everything is 100% stock now so when I download the update, I don't think there is anything present that would trigger anything, but I don't even have this "KNOX WARRANTY VOID" line in my download mode yet so I am wondering if I am just better off being safe than sorry?
Thanks!
Click to expand...
Click to collapse
If you are having hardware issues and are returning the phone and
your phone is 100% stock without KNOX right now then why in
the world would you want to take chances with OTA updates or
any other updates.
If it was me I would have already taken/shipped the phone back for
repair or exchange instead of worrying about OTA updates.
Good luck!
Thanks for the advice! Download mode would be the only location of that "KNOX WARRANTY VOID" flag right? If it's not there, then as long as it states both Samsung Official and Official in download mode I should be good ya think?
Thanks!
Yes.. It will also show a message at boot
Sent from my SGH-M919 using Tapatalk
serio22 said:
Yes.. It will also show a message at boot
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
Awesome yep - no boot message I see either - boots just like it did the day I bought it. So I am pretty sure I have the firmware before KNOX came out - It has been rooted since the summer so I probably luckily bypassed the official update with KNOX
Thanks to all for your information! Im gonna stay away from the new firmware just to be safe until i get the phone back from warranty!
Hmm - things got even more interesting. So it seems when i reset everything back to stock as mentioned above, the screen flickering issues have now gone away and I am not seeming to replicate them in any way at all. Does this sound familiar to anyone? I was using a version of Wanamlite ROM before i reset everything. I am wondering if it was just the ROM causing the screen flicker and not a hardware defect.
xgreenlanternox said:
Hmm - things got even more interesting. So it seems when i reset everything back to stock as mentioned above, the screen flickering issues have now gone away and I am not seeming to replicate them in any way at all. Does this sound familiar to anyone? I was using a version of Wanamlite ROM before i reset everything. I am wondering if it was just the ROM causing the screen flicker and not a hardware defect.
Click to expand...
Click to collapse
It could have been
Sent from my SGH-M919 using Tapatalk

Root without tripping knox or...

I need to root my tablet so I can use a few apps I like. I had it on my Samsung note 10.1 2012 and used triangle away. Not really looking for a rom, at this point I like stock ROM.
Any help please?
This has been answered a 1000 x before. Knox flag will trip and no known way to reset.
I have already rooted but have since noticed an issue with my display and I am past the return date for Best Buy. Because I have tripped Knox, I will not be able to send it in to Samsung?
touchwiziscute said:
I have already rooted but have since noticed an issue with my display and I am past the return date for Best Buy. Because I have tripped Knox, I will not be able to send it in to Samsung?
Click to expand...
Click to collapse
You can always send it back for repair. Whether the repair cost is covered by warranty will depend on your local laws and or willingness of the service center. Just return it in official status and "play dumb"
Triangle away won't work?
Nope... it wont work on knox... will only work on normal counter.
edan1979 said:
Nope... it wont work on knox... will only work on normal counter.
Click to expand...
Click to collapse
I didn't bother answering only to repeat myself again. .....
I too would love to root but don't want to trip Knox. Samsung are real bastard for introducing it. Too bad the only capable hacker Geohot sold out and works for Google patching exploits now...
Sent from my GT-N7000 using Tapatalk 2
What about this towel root thing? It says it roots without tripping Knox, is this true?
please read... towel root no longer working on new release since geohot = the guy who make it are now working with google to patch those exploit.

Feedback about this Knox bit? Should I worry?

Just now, first time reading about this Knox bit. I just this morning purchased from Best Buy a Galaxy Tab S 8.4" tablet. Going to old habits, I immediately look to a rooting method, and what some of the more popular ROMs are. But just curious on feedback, should I be worried about this Knox bit? If I ever have to return to stuck for a warranty claim, are they immediately able to tell that bit has been flipped? Does flipping the bit really lead to potential overheating and other issues?
Thoughts?
Well.. Someone claimed that they got warrenty repaired even if knox was tripped. And it was a power button defect. And someone else said that they still had to pay since they tripped knox.
So its a 50/50 chance that samsung will repair your tab s if knox is tripped. I too was worried. Rooted and tripped knox and had no hardbricks so far. Twrp and odin saves me from softbricks but odin can fail sometimes.
To answer your question: knox being tripped doesnt do anything it just trips an efuse and say that knox is tripped. It doesnt overheat or nothing. If you return it for warrenty claim they can tell if it was tripped. Some may not check some do. Hope this helps!
That does help, thank you!!!
I have two more questions:
1) If I have a hardware failure I can't fix myself, can I still pay to have it fixed by an authorized Samsung person? I understand it just wouldn't be covered under warranty.
2) It's not clear to me if it's tripped on whatever rooting changes (guessing so), or if it's when ROMs are loaded. Assuming it's rooting (which must typically bring new kernel?), does anything thing there's a chance that if we hold out that someone will find a rooting method that won't trip it. I stumbled across the Galaxy Tab Pro section and I see they claim to have a rooting method that doesn't trip the bit. So wondering if I suffer without root for a while if we might see such a thin here? Mind you, I know no one is a fortune teller.
crackface said:
That does help, thank you!!!
I have two more questions:
1) If I have a hardware failure I can't fix myself, can I still pay to have it fixed by an authorized Samsung person? I understand it just wouldn't be covered under warranty.
2) It's not clear to me if it's tripped on whatever rooting changes (guessing so), or if it's when ROMs are loaded. Assuming it's rooting (which must typically bring new kernel?), does anything thing there's a chance that if we hold out that someone will find a rooting method that won't trip it. I stumbled across the Galaxy Tab Pro section and I see they claim to have a rooting method that doesn't trip the bit. So wondering if I suffer without root for a while if we might see such a thin here? Mind you, I know no one is a fortune teller.
Click to expand...
Click to collapse
1. If they check you tripped knox and denied your warranty claim, I belive they will ask you the option to pay for the fix. Though I cant be sure as thats what I heard but im pretty sure.
2. Well cfautoroot flashes root and reverts your recovery back to stock. Um.. With the towelroot method of not tripping knox... For the tab pro you downgrade your kernel/build. Though no one has tried downgrading their kernel to like a build before towelroot was patched for the tab s.. I dont know if it will work for the tab s.
I dont even know if we will see a universal root like towelroot. Geohotz is working for google and isnt updating towelroot for newer devices. But there is a huge bounty for rooting the note4 or something like that. But the chances of it working for other devices are pretty low. Hope this helps!

[Q] Note 4 root. no Knox trip

Is there anyway to root the Sprint Samsung Galaxy Note 4(SM-N910P) with out Tripping KNOX? I have tried towel root and it is not supported. Any help would be appreciated
Chain fire auto root then install twrp through the ROM I think. I just flashed through Odin though
I believe there is no way not to trip the knox if you root. It is a permanent change. However sprint will honor the warranty as long as you flash back to stock.
Damn, one can only hope. And when I had my s4 and I tripped knox. I had a SIM card issue, and they said sense it was tripped there is nothing I can do.. sorry about your luck
I had my s4 and it lost all audio in the headphone port somehow and I was running slimrom at the time. He wanted to see my phone and he asked if he could install root checker, of course I said yes. But said one sec let me check something, went into the settings and disabled root that way. He did his thing and then fixed my phone. When I turned in my phone, I am on the easy pay thing, it was still rooted and Knox was tripped. After I had my new phone and was ready to walk out. I asked him about it. He said he didn't care cause it gets shipped out and they wipe the phones and reinstall the factory image.
I guess it just depends on the tech that's helping you.
My screen had a bit of dust under the screen, I was rooted Knox tripped and had the screen replaced no questions asked. Like stated above just depends on the tech.
Shouldn't have posted this here and needs to be moved.
Does the sprint exchange work if you didn't buy it at store ..? Bought mine at bestbuy

Tripped Knox with unrooted device

The other day I thought it would be a good idea to root my phone (S20 Ultra Exynos), as it's been many years since I've done it (S6 was my last rooted device).
Anyway, I kept running into issues with connecting to my watch, and getting payment apps working (on account of the root), and decided it was not worth the hassle.
So I unrooted the device via flashing stock firmware in ODIN and locked the bootloader.
I noticed my Samsung Health app didn't work, which was strange. Upon research, I found it was due to Knox being tripped - which was confirmed via downloading a checking app from the play store.
I know that there are patched S Health apps that would allow me to bypass knox, but is there is any way to reset the knox counter so that warranty is no longer void?
Are there also any other implications from this.
So far all my apps work fine, except for health.
Cheers!
It's a micro efuse inside the chipset that blows when you trip Knox.
The only way to fully undo it be to replace the mobo. Yeah... like Fort Knox.
blackhawk said:
It's a micro efuse inside the chipset that blows when you trip Knox.
The only way to fully undo it be to replace the mobo. Yeah... like Fort Knox.
Click to expand...
Click to collapse
Thought that might be the case.
Bloody Samsung, that's so ridiculous!
Oh well, I haven't seen any other issues with it tripping so far. Warranty is already void anyway since it's water damaged and have had the screen replaced by others.
Thanks!
You're welcome.
Samsung Pay won't work either or maybe Secure Folder. Not the end of the world...
blackhawk said:
You're welcome.
Samsung Pay won't work either or maybe Secure Folder. Not the end of the world...
Click to expand...
Click to collapse
Yeah definitely not the end of the world. I use google pay over samsung, and have never used the secure folder (I use Onedrive Vault).
Are there any other negative effects apart from Samsung Pay, Secure Folder, etc.? I just read that on some older devices the battery life was decreased as well? It's a shame that it can't be undone... I mean, what harm does it do if the phone was rooted (or even attempted to be rooted... it didn't even work!) once. Why should it forever be unsafe from then on? I want to use the phone as stock as possible, original firmware, no root, ...
kadajawi said:
Are there any other negative effects apart from Samsung Pay, Secure Folder, etc.? I just read that on some older devices the battery life was decreased as well? It's a shame that it can't be undone... I mean, what harm does it do if the phone was rooted (or even attempted to be rooted... it didn't even work!) once. Why should it forever be unsafe from then on? I want to use the phone as stock as possible, original firmware, no root, ...
Click to expand...
Click to collapse
because yes
123jonSLO said:
It's because samsung doesn't want you to root your phone and wants you to know that there are permanent consequences of you doing so.
Click to expand...
Click to collapse
It's so you know the phone's security has been compromised. Rooting and custom roms makes troubleshooting much more difficult.
Can't blame them for not wanting to troubleshoot other people's firmware on top of their hardware.
Stock Samsung's are relatively easy to troubleshoot...
blackhawk said:
It's so you know the phone's security has been compromised. Rooting and custom roms makes troubleshooting much more difficult.
Can't blame them for not wanting to troubleshoot other people's firmware on top of their hardware.
Stock Samsung's are relatively easy to troubleshoot...
Click to expand...
Click to collapse
Yeah but knox stays tripped even if you reinstall the official firmware
123jonSLO said:
Yeah but knox stays tripped even if you reinstall the official firmware
Click to expand...
Click to collapse
Because the bootloader was compromised. A core component to Knox security.

Categories

Resources