[Q] Intermittent issue connecting to car via Bluetooth - Verizon Galaxy Note 4 Q&A, Help & Troubleshooting

I have a new Note 4 (Verizon) and a 2011 Kia Soul. Prior to the Note 4 I had a Note 2 (Verizon) that I paired with my car for the last 2 years without issue. I am able to successfully pair the Note 4 and the car and use all of the Bluetooth functions I would expect to work. The problem is, often (not 100% of the time), the next time I try to connect the phone to the car that connection fails. I then have to unpair and re-pair them to get them to connect. Neither side gives me anything useful in the way of error messages.
I'm at a loss as to how to troubleshoot this further. Is there a way to pull Bluetooth connection logs out of the phone?

I have the same issue, but worse. I have a 2011 KIA Sorento, and a Samsung Note 4. The Bluetooth connectivity is very intermittent. One minute is works and then stops. One minute it plays music fine and all of a sudden, the music will start going in and out, like a bad cellphone call and then disconnect. I try to reconnect and it won't. I've gotten in the car and it works great and the next time it works like crap! I've been on a cell call, talking through Bluetooth and it will automatically disconnect, but still shows connected. I have to switch to speakerphone to talk and then it all of a sudden reconnects back to Bluetooth. Does anyone know if this is a known Samsung issue? I saw a previous post from Dec 2014 which stated, " Apparently, the Note 4 and Edge all use the newest AVCRP 1.5, which nobody else uses yet. Nissan told me that they were told by Samsung, that in their next update, they're going to revert the phones back to AVCRP 1.3, which is the standard in the industry." Has this occurred?

I had the same kind of problems with my Galaxy S 6 on my 2013 F150 with Sync. I was only able to fix it by getting rid of the S6. The Note4 I had before (on 4.4.whatever) and the Note4 I have now (on 5.0.1) have no issues.

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Bluetooth not alive when phone is locked?

All,
I have this small issue with my HTC Desire and the Parrot CK3000 Evolution. Until now, everything works perfectly (calling, sending contacts, voice dialing, ending calls,...)
However I have one small issue. When I enter my car, and my phone is locked, the Desire will not pair with the Parrot. From the moment I activate the screen, pairing is done within a few seconds. I already tried to leave it there for half an hour, no pairing, touched the screen, pairing within a few seconds.
It looks to me like the bluetooth is not active / alive when the phone is locked (or in sleep). From the moment the pairing is done, everything works fine, also when the phone is back in lock / sleep.
Anybody has anything similar or has a solution for this? I searched the market for some kind of Bluetooth-keep-alive application, but could not really find it...
Thanks in advance,
Best regards,
Speedygerre
Small bump, nobody any idea for a solution or somekind of workaround / app?
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I have a similar situation with my Audi A5 (factory BT kit).
It will connect when the phone is locked (screen off etc) but it can take anything from 1 to 10 minutes before it does connect.
Like yourself, my Desire connects immediately if the phone is not locked.
Strangely, it appears to work OK in my Mazda MX-5 which has a Kenwood DNX8220BT system (Bluetooth, SatNav, Ipod, coffee maker etc) - and the Bluetooth is a Parrot system. Having said that, I haven't used the MX-5 much since I got my Desire so it might not be a representative sample.
There is definitely something amiss though.
I have a Parrot CK 3100, and whilst I am happy to report that I do not have the same problem as you, I did have a problem syncing my contacts.
Check out this site, and download the software to udate to the latest firmware. You will need a laptop with either built in bluetooth, or a seperate bluetooth dongle.
http://www.parrot.com/uk/support/onlinehelpguides
I updated the firmware on mine, and now my contacts sync properly.
There is a good chance that updating could fix your connection problem as well.
Sorry forgot to add, that updating the kit really is a doddle, but their software is Windows 32bit ONLY and definitely no MAC!
Thans pergolesi, I hope your suggestion workshop, I will try it when I have some time one of the next days.
However I still think it has something to do with the Desire, since syncing workshop perfectly when Desire is not locked...
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I don't know about the Bluetooth but I know my wifi deactivates after about 5 minutes when it's locked even though I have it set to never turn off. Maybe the Bluetooth is doing the same.
Perhaps not much help, but I sometimes play music from my Desire on my car headunit using Bluetooth streaming, and that continues to work fine when the screen goes off and the phone is locked. It also still responds to commands from the headunit (skip, pause, etc).
Once it's connected, everything works OK for me as well, it just is the connecting moment which apparently does not always work
REB1 said:
I have a similar situation with my Audi A5 (factory BT kit).
It will connect when the phone is locked (screen off etc) but it can take anything from 1 to 10 minutes before it does connect.
Like yourself, my Desire connects immediately if the phone is not locked.
Click to expand...
Click to collapse
Can I ask what year your A5 is? I've got a 2010 A3 and BT doesn't work properly with my Desire I can get it to pair, but then it will disconnect a few minutes later and the only way to reconnect seems to be to unpair/repair or switch the car off/on. When it IS working it can make calls, etc. fine - but I just can't get it to stay connected I tried my Audi dealer but they just said it's not on the Audi list and there's no update to support it, so interested to hear you got it working on your A5.
alanjrobertson said:
Can I ask what year your A5 is? I've got a 2010 A3 and BT doesn't work properly with my Desire I can get it to pair, but then it will disconnect a few minutes later and the only way to reconnect seems to be to unpair/repair or switch the car off/on. When it IS working it can make calls, etc. fine - but I just can't get it to stay connected I tried my Audi dealer but they just said it's not on the Audi list and there's no update to support it, so interested to hear you got it working on your A5.
Click to expand...
Click to collapse
My A5 is a 2008 model with SatNav and therefore MMI High. The Desire paired straight away with no problems and both the car and the phone remember each other - it just takes awhile sometimes for one or the other to realise it and connect.
I'm pretty certain that it is the phone that has the problem as I had no such problems with several Sony Ericsson phones previously.
REB1 said:
My A5 is a 2008 model with SatNav and therefore MMI High. The Desire paired straight away with no problems and both the car and the phone remember each other - it just takes awhile sometimes for one or the other to realise it and connect.
I'm pretty certain that it is the phone that has the problem as I had no such problems with several Sony Ericsson phones previously.
Click to expand...
Click to collapse
Thanks - interesting. I wonder how many different BT stacks Audi run - I was hoping they'd share some common code and therefore be updated quickly but it sounds like this isn't the case given that it's working fine on your A5. Thanks for the info though!

Bluetooth cuts in and out when connected to 2 devices (car's "phone" and "media")

Bluetooth cuts in and out when connected to 2 devices (car's "phone" and "media")
I have a GSM Galaxy Nexus on stock Jellybean, and bluetooth streaming works great in my car (Chevy Sonic) until I also connect the "phone" connection. When it's connected, the music cuts in and out constantly. Phone calls seem to do the same thing if "media" is connected.
If I kill 1 connection, the other works great. Is this a Galaxy Nexus problem or Jellybean? I've tried stock, franco's, trinity, etc kernels but I'm guessing this won't matter (since the source was JUST released for JB).
Does anyone else pair to multiple BT devices simultaneously? Do you have issues?
I just came from an iPhone 4S, and it paired nicely with both connections without them cutting out. I hope this is something I can get working because I use both functions all the time.
Thanks!
I connect to 2 devices in my truck and it actually seems to work better since installing Jelly Bean. On ICS I had a similar problem. My truck connects via the "phone" profile and I connect to a bluetooth adapter for the "media" profile. I could use either of them independently without a problem, but with both connected, my call quality was awful and my music would cut out periodically. I believe that the truck "phone" profile was disconnecting and reconnecting every couple minutes as I would see the display on my truck indicate that a bluetooth device had just connected.
Since installing JB, that behavior seems to have stopped. I can't say for sure as I haven't driven very much yet since installing it, but early testing seems to indicate the problem has gone away. I know this doesn't help in your situation, but I did want to share my experience as it was similar to yours.

[Q] Bluetooth drops in and out

I just picked up a my new Note II yesterday, have done nothing to it except install the latest update. This thing is STOCK. My issue is with the Bluetooth connection in my car. I have a 2009 BMW with IDrive which has the Bluetooth integration built in to it. My HD-2, Sensation, GNexus, original Note all connect very nicely to the Bluetooth but my Note II is struggling. I paired it yesterday on the way home from the AT&T store and it worked fine. When prompted to allow the phone book during my initial pairing I checked the box "Don't ask me again" and clicked "Yes", same thing I've done on all my other phones. This morning however it would continue to drop out. It would connect for 15-20 seconds and I would see the little icon that tells me the phone is transferring the contacts then it would simply drop out. 15 -20 seconds later it would recycle and do the same thing again. When I was looking at the contact list on my car's screen it was showing AT&T address book which I do not use (it was just one contact, "something" AT&T) and in fact froze everything AT&T I could through the settings menu . I then deleted the phone from the car's menu and repaired it to the IDrive but this time I said no to allow the phone book. It was not dropping the connection but was constantly trying to obtain the contact data based on the icon on my car's screen. Then all of sudden I received an alert stating an "SOS Call System Failure", my car has a built in SOS function like Onstar....I deleted the phone again and the warning in my IDrive regarding the SOS failure went away.
I searched the BMW forums and found other people with this problem but these were from the '07-'08 time frames and that fix was software to the car. The software in my car is updated and so is the B/T profiles I also found a thread here regarding a similar issue but there was no resolution. Has anyone else had this experience with the Note II? I know enough to get myself in trouble but not enough to figure this out. Is it possible the Bluetooth in the phone only wants to transmit the AT&T address book vs. the Google contacts?? I guess it could be the software in the car but my other Note, whether running stock or CM 9/10 ran flawlessly with regards to the Bluetooth.
Weird, yesterday it's fine and today not so much. Did the last software update have anything in it that affected the B/T?
Any insight would be much appreciated, thanks.
UPDATE-appears my car cannot handle a Bluetooth profile of 4.0. All my previous phones were no higher than 3.0. Hoping BMW will offer a software update at some point but in the mean time if I go with a custom ROM will they probably keep the Bluetooth profile the same as stock or is that something they change??

Two Bluetooth paired Nexus devices won't connect anymore

I'm working with a Nexus 7 (2013) and a Nexus 4. I've had both devices for quite awhile, the 4 for well over a year and the 7 for a year. Both are rooted and using stock ROMs. The 7 is still on 4.4.3 and the 4 on 4.4.4.
I have the two devices Bluetooth paired and sometimes connect them. For the most part, over the last year, there have been no problems doing that. Once in awhile, they won't connect, but if I reboot, they will. Now, all of a sudden, I can't get them to connect under any circumstances. They're paired. But they won't connect. They both connect to an external Bluetooth speaker and the phone connects to my car bluetooth. That happens with 100% reliability. But these devices just won't connect. And I need them to for certain work related purposes.
What could have happened?
I've unpaired and repaired them a few times. I've rebooted both devices. Potentially competing Bluetooth devices (like my car and the speaker I mentioned) are turned off. The devices aren't connected to any other Bluetooth devices.
Strangely, someone I work with who's doing the same sort of thing with the same exact devices as I am is having the exact same problems.
What could be going on? Please let me know if you have any ideas.
Thanks.

[Q] Bluetooth connection problem

Hello Everyone,
I have a Note 3 Neo 7500Q ( Turkey Version). I am overall satisfied with the phone, but when I try to connect to my multimedia car kit via bluetooth, I have problems. It pairs up with the kit, but neither my nor the other parts voice is transmitted. I tried to every way without luck. Does anyon else has or had the same problem? Is there a way to overcome this issue? All kinds of help is appriciated.
I use the BT car kit all the time, with no issues whatsoever. My unit is a Parrot MK9200 or something. It is 4 years old, can't remember the exact model number. Phone calls, music streaming etc. works fine.
Here are a few suggestions you might try:
1) When I had the Parrot initially, 4/10 the phone was failing to connect over the Bluetooth. I upgraded the Firmware of the Parrot. Ever since, no connection issues. Check whether your Bluetooth unit has a FW update!
2) When the phone pairs with the car the first time, it asks for permisson to access the Phone book, logs etc. Mark "Always yes". That might be your problem.

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