[Q] YouTubs app problem. Anyone have issues with video playing fullscreen? - Fire TV Q&A, Help & Troubleshooting

I tried searching, and couldn't find any threads about this.
When browsing in the app, YouTube displays fine. However, when I load a video, it cuts off quite a bit of the video. An ad will play fullscreen, but the video will not. This wasn't a problem before. It just started happening today. I tried rebooting the ATV (center click + play button hold) and that didn't help. I cleared YouTube's cache, that was of no help as well. I'm wondering if I'll need to try reinstalling Youtube.
Picures of what I'm talking about are attached.
I'm not sure if it helps, but I am rooted on Software Version 51.1.1.0_user_511070220
Thanks for your time.

Uninstall youtube and update latest root firmware., then reinstall youtube.

I noticed this exact same thing last night however it wasn't on every video, only some of them.

laidbackcloud said:
Uninstall youtube and update latest root firmware., then reinstall youtube.
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Click to collapse
so you've had the same exact problem, did that, and it fixed it for you? seems a bit over the top..

shutterslaps said:
I tried searching, and couldn't find any threads about this.
When browsing in the app, YouTube displays fine. However, when I load a video, it cuts off quite a bit of the video. An ad will play fullscreen, but the video will not. This wasn't a problem before. It just started happening today. I tried rebooting the ATV (center click + play button hold) and that didn't help. I cleared YouTube's cache, that was of no help as well. I'm wondering if I'll need to try reinstalling Youtube.
Picures of what I'm talking about are attached.
I'm not sure if it helps, but I am rooted on Software Version 51.1.1.0_user_511070220
Thanks for your time.
Click to expand...
Click to collapse
I have started seeing the same problem with my FireTV Stick YouTube App. It did not happen earlier.
I tried uninstalling and re-installing YouTube App, but it did not help!
Anybody know how to fix it?

shutterslaps said:
so you've had the same exact problem, did that, and it fixed it for you? seems a bit over the top..
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Click to collapse
it did and i also adjusting the screen resolution on dispaly panel in settings.

I found one workaround.
When the video is cut-off, press menu button (three horizontal lines) on the remote once, that will take you to the search screen. Then press back button to go back to your video which should be now be either less cut or full screen. If its still cut-off, repeat the steps one more time and it will be full screen.
Annoying but works for now!

If you don't want to update to the latest pre-root, then completely uninstall YouTube and reinstall. Most people believe that simply uninstalling then reinstalling works, but doing so often leaves traces. You must clear the cache and dalvik to ensure it's cleaned from the system. Here is how to do it.
Uninstall the app through the settings. Reboot to CWM and clear cache and dalvik. Reboot. Then reinstall the app. If this doesn't fix the screen issue, then you might want to try updating.

xm41907 said:
If you don't want to update to the latest pre-root, then completely uninstall YouTube and reinstall. Most people believe that simply uninstalling then reinstalling works, but doing so often leaves traces. You must clear the cache and dalvik to ensure it's cleaned from the system. Here is how to do it.
Uninstall the app through the settings. Reboot to CWM and clear cache and dalvik. Reboot. Then reinstall the app. If this doesn't fix the screen issue, then you might want to try updating.
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Yesterday this started happening to mine also, strange it only affects certain videos.
My AFTV is unrooted and uses standard app, only posting to re-enforce that the problem seems to have suddenly appeared.
I will just keep an eye open and try and narrow down which are causing a problem.

This recently has been happening to me and it's on all videos. The YouTube app has been acting weird on my tablet as well, but less frequently.

hm, I left it alone for a while and now it seems to be working. that's fine and all, I would just like to know what caused it so that we can fix this if it happens again, or is still happening for others.
thanks for your input everyone.

Related

[Q] Youtube, Camera, Alarm, and Gallery Not Responding.

Sometime after upgrading to 4.1.1 my Galaxy Nexus began to have trouble viewing Youtube. At first I blamed the network, but trying to view a video in the gallery has begun to produce the same result, causing the app to hang and crash, as well as causing Face Unlock to stop working, requiring a restart. Clearing the app's Data and Cache have no effect. This was only a minor inconvenience until I installed 4.1.2; Since the update having a Youtube or Gallery video fail causes the Clock app to stop working when my alarm is supposed to be triggered in the morning. Google Play Music still works fine.
The problem occurs at totally random intervals after startup, usually after a full day of being turned on, and I'm not entirely sure if it was initially caused by the JB update. I have enabled "Show all ANRs" in the developers options to no avail. When upgrading to 4.1.2 the OTA failed, as did trying to install the OTA files through CWM. I was forced to re-flash the device without wiping. I have a GSM Nexus running Stock 4.1.2 takju JB, rooted and unlocked with Clockwork Mod Touch custom recovery. I've tried searching the internet for people in the same situation as me, and although I've found several similar, I haven't been able to find the same problem, or a way to fix it. I have already tried using Fix Permissions in CWM, closing and uninstalling other unrelated apps, and Clearing the Data and Cache for all the affected apps.
Any help you could offer would be greatly appreciated.
Thank you in advance.
Danielk34 said:
Sometime after upgrading to 4.1.1 my Galaxy Nexus began to have trouble viewing Youtube. At first I blamed the network, but trying to view a video in the gallery has begun to produce the same result, causing the app to hang and crash, as well as causing Face Unlock to stop working, requiring a restart. Clearing the app's Data and Cache have no effect. This was only a minor inconvenience until I installed 4.1.2; Since the update having a Youtube or Gallery video fail causes the Clock app to stop working when my alarm is supposed to be triggered in the morning. Google Play Music still works fine.
The problem occurs at totally random intervals after startup, usually after a full day of being turned on, and I'm not entirely sure if it was initially caused by the JB update. I have enabled "Show all ANRs" in the developers options to no avail. When upgrading to 4.1.2 the OTA failed, as did trying to install the OTA files through CWM. I was forced to re-flash the device without wiping. I have a GSM Nexus running Stock 4.1.2 takju JB, rooted and unlocked with Clockwork Mod Touch custom recovery. I've tried searching the internet for people in the same situation as me, and although I've found several similar, I haven't been able to find the same problem, or a way to fix it. I have already tried using Fix Permissions in CWM, closing and uninstalling other unrelated apps, and Clearing the Data and Cache for all the affected apps.
Any help you could offer would be greatly appreciated.
Thank you in advance.
Click to expand...
Click to collapse
wipe data/factory reset
I realize that will almost definitely fix the problem, but I'm wondering if anyone has an idea of what could be done short of wiping or re-flashing the device. I'd like to keep a factory reset as a last resort, but thanks for the quick reply.
Sent from my Galaxy Nexus using xda app-developers app
Not entirely sure if this is the same but my camera, gallery, music and a few others wouldn't work, giving a no storage error. I flashed a different kernel and now all is good, maybe worth a try before a full reset!
Sent from my Galaxy Nexus using xda app-developers app
I've heard of a few problems like that, but my phone gives me no error dialogs at all, it just stops working. All the apps are fine until I try to view a video. Sometimes it works, other times it doesn't, but if the video does fail and I have to mash home to to get out of the app then anything media related stops working with the exception of Play Music. Sometimes I don't even get an ANR.
I might try to flash a new kernel. Could you tell me which on you used?
Sent from my Galaxy Nexus using xda app-developers app
Have you tried reflashing the gapps?
Sent from my Galaxy Nexus
I haven't tried Reflashing Gapps yet. I've attached a logcat file from when Youtube, Gallery and Camera stopped working. Only Face Unlock displayed an ANR. I haven't been able to pinpoint exactly when the services stop working, but it doesn't seem to be when I do something specific to the phone.
Backing up, reflashing the phone and the restoring all my apps and data fixed the problem. Thank you all for the sugestions.
Sent from my Galaxy Nexus using xda app-developers app

[Q] Somethings Wrong with my S4

Hi guys, I never posted here but am trying to find some help. I've had my S4 for quite a while now, and I just factory reset everything because I kept getting a "Unfortunately, the process android.process.acore has stopped." message that wouldn't go away or let me use my phone without an interruption literally every 2 seconds. But before I even had that problem, there were worse problems as well. There are two things that occur frequently:
1. Sometimes, when I tap on an icon, the indicator light shows up (a glow around the icon), but the app itself does not open. Then, if i tap on it repeatedly, nothing happens. I can temporarily fix this problem by opening up the recent/opened apps list (holding home button) and clearing everything (or clicking on that app if it had been opened). Once cleared, I can tap it again and it would open. As you might see, this can get very annoying and troublesome after doing it so many times. Is there anyway I can permanently fix this so that I don't need to keep clearing the open apps list?
2. Sometimes, when I unlock my screen, exit an app, press the home button, or clear the opened app list (as mentioned above), my wallpaper changes to an app. The app is usually random and sometimes is not one that I had opened. For example, the background of my messaging app or Astro File Manager would show up even if I had not recently opened it at all. I can also temporarily fix this by clearing the recent/opened apps list (as mentioned in #1). After clearing this, the wallpaper resets. Is there any way I can fix this permanently as well?
3. Snapchat and VSCO Cam constantly "stop unexpectedly". I don't know if this is a firmware or incompatibility issue, but it usually works fine. This message pops up once in a while and isn't too burdensome, but is still quite annoying.
Thank you for all the help in advance. I am trying to get the most out of my phone and appreciate any help.
Are you running stock or custom and has anything changed since you factory reset?
Sent from my SGH-M919 using Tapatalk
serio22 said:
Are you running stock or custom and has anything changed since you factory reset?
Sent from my SGH-M919 using Tapatalk
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Click to collapse
It's stock right now. Not rooted or anything at all. I didn't really change much of the device internally, only downloaded a couple of apps, but those have been working fine since the beginning. It is running Kit Kat, 4.4.2. I am currently using Nova Launcher as my home screen replacement.

[Q] Youtube quality not sticking

Hey, when the Youtube app update that enabled 1440p quality playback came out i had the same problem, when you select a resolution it doesnt apply it, its like the app is always in auto quality mode. I read that you should uninstall updates and then install the newest version and that solved the issue for some time but now i have the same issue again. Does anyone know how to solve this?
Same issue here. I hate that I can't use 1440p. I've tried to uninstall updates but that didn't work. Anyone out there who knows how to fix this???
BentCleanson said:
Same issue here. I hate that I can't use 1440p. I've tried to uninstall updates but that didn't work. Anyone out there who knows how to fix this???
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The app itself updated today but the issue is still there.
Hey guys, I found a solution for my tablet at least. The problem for me was Viper4android, I had changed the driver from power saving to high quality, reverting to the power saving driver seems to have solved the issue for me.
try to clear the apps data in setting application youtube and see if it stick.
Clearing those didnĀ“t help.
Last time's solution (Clear Data and cache, Uninstall Updates, turn off and then turn on and Install updates from Play Store) is not working this time, very frustrating.
My solution didn't seem to stick and now I have the same issue again.
Mine suddenly began working, at third attempt. I cleared cache and data, Uninstalled updates, force stop, then I went to the play store and download the new updates, when I tried the first video it didn't seem to have worked, but I exit YouTube and the next time I tried it worked.
Only thing I think I did different is that I didn't disable the app before download the updates.
erasat said:
Mine suddenly began working, at third attempt. I cleared cache and data, Uninstalled updates, force stop, then I went to the play store and download the new updates, when I tried the first video it didn't think to have worked, but I exited YouTube and the next time I tried it worked.
Only thing I think I did different is that I didn't disable the app before download the updates.
Click to expand...
Click to collapse
I found that it didn't stick when I selected it but after a few seconds of the video playing it changed to the new setting.
Here's a quick fix: after you tap the 1440 display button drag the time bar back to the beginning of the video and it will begin playing in the higher resolution.
Reckoning said:
Here's a quick fix: after you tap the 1440 display button drag the time bar back to the beginning of the video and it will begin playing in the higher resolution.
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Click to collapse
That doesn't seem to work for me every time.
Crypticpest said:
That doesn't seem to work for me every time.
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Click to collapse
Sorry, best I could do.
I'm trying the newest YouTube version, 5.10.3.4 (not yet in the playstore) and the issue is still there.

Netflix sucks on FTV

My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks
supremekizzle said:
My Netflix sucks big time on my rooted fire TV. Stutters quite a bit. No combination of the video frame rate helps in the settings. What more can I do? I shouldn't have to wipe cache and restart every hour to get smooth playback. Thanks
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Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
Click to expand...
Click to collapse
How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.
JediSooner said:
How'd you fix the two issues you mentioned? Netflix just started doing the same, for no apparent reason about a week ago on my FTV. I found one that here that was said to have the fix, but I've performed each of the steps listed there with no luck. Right now, I'm on 51.1.6.0... I tried the latest, but am affected by the HDCP issue, so had to roll back.
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Click to collapse
Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.
KLit75 said:
Not sure I did fix it. It may have got better on its own. You could try uninstalling Netflix, clear data 3 times in Amazon video, unplug for 10 seconds. Then it may be beneficial to boot recovery and wipe dalvik and cache partitions. Finally reinstall Netflix.
Mine occasionally doesn't load all the way but restarting the video fixes it.
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I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.
JediSooner said:
I don't know what the deal is, but I've tried all of the suggested fixes, but continue to get the same error message. I'll wait for pre-rooted 51.1.6.3 and see if that fixes it.
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Click to collapse
Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.
KLit75 said:
Sorry. Overall Netflix on Amazon has been terrible for a lot of users while others seem to have no problems at all. They're not likely to provide a fix but it doesn't hurt to contact Amazon. At the very least you'll join a growing list of dissatisfied customers. Problem is Amazon points the finger a Netflix and vice versa. But like I've said before, Netflix has always been fine on my other devices going back almost a decade.
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Click to collapse
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
Click to expand...
Click to collapse
If it's any consolation... on 51.1.x.x versions of Fire TV, I never had issues where it wouldn't play video, but I did have studdering and slow/fast issues. On the 51.5.3.0 Fire OS 5 preview, all that has gone away and aside from an issue with 5.1 sound which is solved by putting it on stereo, netflix is working great.
KLit75 said:
Netflix has been terrible on aftv. Between the loading to 99%, and "unable to play this title right now" not to mention that atv2 has a much better resolution (for me anyway).
I was experiencing a stutter and I think I switched to WiFi to fix it. Not 100% on that but its working better now.
Click to expand...
Click to collapse
I agree. Netflix performance actually gotten worse on the Fire TV since the latest official stable update. For months I been using it and it was fine but now once again I have issues where the video would freeze up for about 5 to 10 seconds then speed up right away everyone is super fast while the audio continues. Very annoying as I thought they finally fixed it but it came back again. Now I also been getting the "unable to play title" error again too.
I actually started to use my Apple TV 3rd Generation which is connected to Wifi 5ghz channel 36. Loads programs quickly, no stuttering, no unable to, no credit shrinking.
I've learned that having another video app open while trying to access Netflix is what causes the problem. The reason rebooting fixes it is because you essentially flush the FireTV's memory when you do the reboot. If you exit out of other apps fully, you shouldn't have anymore problems. I miss being able to click the Home button when switching between video apps but ever since I started doing a proper shutdown for video apps before switching to the next one, I no longer need to reboot to get the different video apps work.
JediSooner said:
Yeah, the part I don't get is that it just stopped working for no apparent reason. It'd been working fine for months, then all of a sudden I start getting the "can't play video at this time" error (something to that effect). Anyway, thanks for the suggestions and feedback.
Click to expand...
Click to collapse
That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.
Claude Koch said:
That message occurs when you have another background application tying up the video process.
Try rebooting. And never use the home button to exit Kodi or any other video application. Quit it properly. And watch out for SPMC, the way it's been implemented to minimize to the home screen with the back button is really unhelpful on the AFTV.
Same goes for using Kodi as a launcher. Don't expect it to be reliable.
Click to expand...
Click to collapse
Hadn't considered that possibility; however, I don't use an alternate launcher and I always shutdown Kodi properly. Maybe there's something else tying up the video process? I've gone through the 'clear data' process on Amazon Video multiple times, but that didn't fix Netflix. I'll try to go straight into Netflix after a fresh reboot and see what I get.

Cannot Connect to Netflix at this Time Error

If i open netflix 10 times on my fire tv 9 times it will tell me it is unable to connect to netflix . Is anyone else having this issue also? Or has anyone had it and figured out how to fix it. I have cleard cache and data and even reinstalled a few times and nothing seems to fix it. Any idea or help would be great.
Usually happens when you use Kodi as a launcher or minimize to Home rather than exiting. Try quitting Kodi.
If not Kodi, suspect other background apps.
OS 5 handles this better (but has other, larger, problems).
bftiedt said:
If i open netflix 10 times on my fire tv 9 times it will tell me it is unable to connect to netflix . Is anyone else having this issue also? Or has anyone had it and figured out how to fix it. I have cleard cache and data and even reinstalled a few times and nothing seems to fix it. Any idea or help would be great.
Click to expand...
Click to collapse
It's really strange that so many people have had major issues with Netflix for so long and Amazon doesn't seem to acknowledge it on a large scale. Mine has worked fine for months but that wasn't always the case and I still have the occasional video that won't load.
You can try the old prescription (something like this)
1. Uninstall Netflix
2. Go to apps/Amazon video and clear data 3 times
3. Unplug aftv for at least 10 seconds
4. Reinstall Netflix.
*if you have CWM, you can also wipe dalvik & cache partition (after step 3). It's just an added measure and maybe not necessary.
i can get netflix to load now but when trying to watch a video it loads to 25% and then tells me the title cant be played right now...

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