[Q] ZE551ML at&t APN settings - ZenFone 2 Q&A, Help & Troubleshooting

I am not getting 4G LTE. It is staying on H (hspa). I have the one plus one and get LTE.
The info online says this phone should have all of the bands required.
Any ideas.
Thank you
This is the 4gb ram 64gb ROM version

jross3r said:
I am not getting 4G LTE. It is staying on H (hspa). I have the one plus one and get LTE.
The info online says this phone should have all of the bands required.
Any ideas.
Thank you
This is the 4gb ram 64gb ROM version
Click to expand...
Click to collapse
Check Settings - Mobile Network settings - Preferred Network Type and set it to LTE if you have this option and is not already set.
But I doubt that this is your problem. You bought the Taiwanese phone, didn't you? While OnePlus supports all ATT LTE bands (17, 4, 2), the Taiwanese Zenfone 2 doesn't support band 17 (nor ww model), which is otherwise typical for less inhabited aeries in the USA, but it seems that is widely used by ATT. Try the phone in the downtown or another city and you'll probably catch the LTE on other frequencies.

Yes I purchased it from Taiwan but all of the sites show so many bands for this phone. Asus does a terrible job with their model numbers. There are so many different versions with the same model number. There is a 4 g setting not lte and that is selected. I did pick up 4g while driving through part of the city.
Is there going to be a US model?
Thank you

Yes. There is a US model and its supposed to be released in the next month or so. The link below, click on specs, shows the LTE bands for each region. Clearly shows the Taiwanese model not having the 17 band.
http://www.asus.com/Phones/ZenFone_2_ZE551ML

That stinks. I took that page as it will work in all of these markets. Oh well
Thanks

jross3r said:
I am not getting 4G LTE. It is staying on H (hspa). I have the one plus one and get LTE.
The info online says this phone should have all of the bands required.
Any ideas.
Thank you
This is the 4gb ram 64gb ROM version
Click to expand...
Click to collapse
Where in US are you?

There are some areas in the US that are only on LTE band 17. I suspect that's OP's issue.

mrcamp said:
There are some areas in the US that are only on LTE band 17. I suspect that's OP's issue.
Click to expand...
Click to collapse
I looked at it and TW, WW and US all have 1700 bands if that's what you are referring to. If not can you shed some light?

lordpipa said:
I looked at it and TW, WW and US all have 1700 bands if that's what you are referring to. If not can you shed some light?
Click to expand...
Click to collapse
The topic is about bands not frequencies. There is nothing such as 1700 LTE band. Actually both USA and TW phones work on approximate LTE 700 MHz but bands are different because uplink and downlink are different. So TW model works on band 28 and US one on 17.

piskr said:
The topic is about bands not frequencies. There is nothing such as 1700 LTE band. Actually both USA and TW phones work on approximate LTE 700 MHz but bands are different because uplink and downlink are different. So TW model works on band 28 and US one on 17.
Click to expand...
Click to collapse
I see now. Tnx for the quick response. Hopefully I'm not outta luck when the phone arrives tomorrow from TW. Do you think that flashing later on a radio or baseband will solve this issue?

It's not that simple. Luckily Intel chip supports all LTE bands. But they must be activated in kernel too. Maybe someone will find the method to activate the missed ones. Otherwise you are not so bad. With TW phone you are short of only one LTE band of four major in the USA, Europeans missed 2 of 3.

piskr said:
It's not that simple. Luckily Intel chip supports all LTE bands. But they must be activated in kernel too. Maybe someone will find the method to activate the missed ones. Otherwise you are not so bad. With TW phone you are short of only one LTE band of four major in the USA, Europeans missed 2 of 3.
Click to expand...
Click to collapse
Thanks again for that. I see a bright future for this. Appreciate all this info. And definitely will see u around.

CT and work in long island NY. I hit 4g LTE on my way to work but most of the time have hsta+ which is not terrible.

I'm stuck with NO data on my Zenfone 2 with T-Mobile.

Bl00dRunzC0ld said:
I'm stuck with NO data on my Zenfone 2 with T-Mobile.
Click to expand...
Click to collapse
Check your APN settings.
Should be
fast.t-mobile.com
make sure the dash is in there.

alose said:
Check your APN settings.
Should be
fast.t-mobile.com
make sure the dash is in there.
Click to expand...
Click to collapse
Thanks that worked. I've always used fast.tmobile.com for my connection and never had issues until today. Now I'm happy and on 4g.

lordpipa said:
I see now. Tnx for the quick response. Hopefully I'm not outta luck when the phone arrives tomorrow from TW. Do you think that flashing later on a radio or baseband will solve this issue?
Click to expand...
Click to collapse
Frequency wise is matches everything AT&T needs, i just picked up my 4g/64gb TW model, i'll be playing with apn's to see if i can get lte to pop. Only getting H+ so far.
Correction, shipped with WW firmware, no 700mhz for us.

More - As posted above, this Taiwanese version is missing the LTE band 17. And there are some areas that this may be the only band available, so you will not have LTE in those situations.

Thanks so much.... I was having a heck of time here with my Zenfone 2 in Tucson AZ on T-mobile.... I was stuck on 2G... but updating the APN to fast.t-mobile.com and 2 reboots seems to have done the trick. So glad I don't have to EBAY this! THANKS AGAIN.... Loving this thing so far!

Well ****! This is where I am stuck win H+ on ATT.
No way around this huh unless someone does a new rom? Or is it hardwired?

Related

[Q] Verizon Note 3 on TMO

Hey guys, trying to get a Verizon Note 3 to work on TMO. I have a TMO rom installed in a safe strap, got it all running for the most part, but can't get data to work right. I used the TMO apn posted on TMO's website. When I switch from GSM only to LTE/WCDMA/GSM or WCDMA/GSM, I get no voice data or text. If I look at system status, on the mobile network state, it says Connecting, then Disconnected. And it just sits there and toggles back and forth. Any ideas? If I stay on GSM only, I have data, voice and text, but it's all on EDGE. Any input would be greatly appreciated!
I used this apn. http://support.t-mobile.com/docs/DOC-8373
1 of two things
1) Verizon model doesn't support GSM fully
2) doesn't support 1700mhz freq which T-Mo uses, it does support 1900 apparenrtly but you might not have that in your area.
JFizDaWiz said:
1 of two things
1) Verizon model doesn't support GSM fully
2) doesn't support 1700mhz freq which T-Mo uses, it does support 1900 apparenrtly but you might not have that in your area.
Click to expand...
Click to collapse
If I switch to the Verizon stock rom, I can get HSPA+.
I was under the assumption (maybe incorrectly) that the phones for the most part were all the same. Could I try flashing TMO modems to see if it unlocks the 1700mhz band? I live right by New York city so I would imagine that I would have the better frequencies here.
robreefer said:
If I switch to the Verizon stock rom, I can get HSPA+.
I was under the assumption (maybe incorrectly) that the phones for the most part were all the same. Could I try flashing TMO modems to see if it unlocks the 1700mhz band? I live right by New York city so I would imagine that I would have the better frequencies here.
Click to expand...
Click to collapse
It is NOT about unlocking frequencies. The phone itself is NOT sporting those frequencies. i.e. Hardware is not there.
ftarules said:
It is NOT about unlocking frequencies. The phone itself is NOT sporting those frequencies. i.e. Hardware is not there.
Click to expand...
Click to collapse
Ok, I miss understood then. Thank you for the reply!
let's not forget to mention that one is CDMA (Verizon) and the other is GSM (T-mobile)... or unless I missed it and it was somehow implied?

How to use Sprint note 4 on LTE bands 3 and 7?

Hello!
I have an unlocked sprint note 4 which I use outside the USA as a GSM phone with a sim card.
So far so good.
The problem is that this phone being produced for sprint does not connect on 4G.
I have been reading about the possibility to change the NV values to be able to add LTE bands to the phone and I was able to change those values but still no luck.
In my country, the 4g network works mostly on bands 3 and 7 (1800 and 2600).
I am starting to think that probably the sprint version might have differences in hardware with other 4G capable phones.
Can anybody tell if there are any hardware differences between the sprint note 4 and other note 4 models.
Do you think that the sprint note 4 has what its needed to connect on 4G on the above frequencies?
If yes, what might be the right approach to try to resolve this.
Thank you for reading and since this is my first post on XDA please help me!
Yes, because of Sprint Spark it only uses 26 and 41 bands, 1900mhz and 2.5ghz respectively. FDD-LTE and TD-LTE are unique to Sprint and they are big enough to have the phones shipped this way. For flexability yoh should move to a GSM model phone.
Marq221 said:
Yes, because of Sprint Spark it only uses 26 and 41 bands, 1900mhz and 2.5ghz respectively. FDD-LTE and TD-LTE are unique to Sprint and they are big enough to have the phones shipped this way. For flexability yoh should move to a GSM model phone.
Click to expand...
Click to collapse
Heh, what you think about this thread.
Especially about the history of success adding LTE bands 4/14 in SGS5 SM-G900P from Sprint?
Samsung SM-G900F - added LTE band 4. Confirmed operation on new band
Samsung SM-G900P - added LTE band 4/14
Samsung SM-G906L - added LTE band 4
Click to expand...
Click to collapse
spinxus said:
Heh, what you think about this thread.
Especially about the history of success adding LTE bands 4/14 in SGS5 SM-G900P from Sprint?
Click to expand...
Click to collapse
Its worth giving a try for sure. You do run the risk of bricking your NV and losing signal altogether. However, I have done this successfully using DFS CDMA Tools on an old Samsumg Cappy from AT&T back in the day. *Disclaimer: proceed at your own risk*
After further review, and some trial and error, the above listed mod only works with GSM phones. Your Note is a CDMA version. Please do not try.
Marq221 said:
After further review, and some trial and error, the above listed mod only works with GSM phones. Your Note is a CDMA version. Please do not try.
Click to expand...
Click to collapse
I understand but since my note is a CDMA how can you explain that it works fine for GSM and data in 3g ?
What might be the hardware difference with the international version that does not allow my phone to work in 4g in my network?
I am assuming that they use the same chip-set and the problem is only soft based.

N930F/FD On Wind Mobile (4G??)

I have the N930W8 (the canadian note 7) and it shows 4G. Most of my other phones only showed 3G. I only pay $22 for 10GB of data so I dont want to leave them! I want root though and cant stand this sluggish battery draining snapdragon cpu..
Can someone please confirm for me whether 4G works on the N930F/FD models? From what I can see, the F/FD models support 3G only.
If you have someone with a Wind sim, please confirm whether 4G shows!
I'm on Koodo and using the N930FD and it is 4G enabled. I'll get a screen shot for you in a moment.
Edit:
Just searched up Wind Mobiles bands it uses 1700/2100 MHz the N930FD will work on Wind with 4G.
NIKKOTUASON said:
I'm on Koodo and using the N930FD and it is 4G enabled. I'll get a screen shot for you in a moment.
Edit:
Just searched up Wind Mobiles bands it uses 1700/2100 MHz the N930FD will work on Wind with 4G.
Click to expand...
Click to collapse
Koodo is a lot more different from Wind though. According to the web guys, Wind 4G uses AWS B4 1700/2100, and though the F/FD models have HSDPA(3G) 1700/2100 and LTE CAT 9 1700/2100 but I dont see anything about AWS B4.
Of course the F/FD versions will work with all other major carriers, its just that Wind Mobile is a tad different.
The reason why I'm so confused is because I talked to a Wind rep and he said if it doesnt show AWS, then 4G wont work. Yet here I am with the W8 version with 4G.
Hmmm... I see your point. I understand how you feel I was in the same situation as you before getting the FD. I really want to find a person with Wind Mobile and a nano SIM just to see if 4g work lol.
NIKKOTUASON said:
Hmmm... I see your point. I understand how you feel I was in the same situation as you before getting the FD. I really want to find a person with Wind Mobile and a nano SIM just to see if 4g work lol.
Click to expand...
Click to collapse
If you could that would be freakin amazing. You can probably go to the Wind store and have them pop in one of their sims ^.^
For sure I'm going to be around the GTA today looking for cases if I see a Wind Mobile I'll definitely ask if I can test a SIM.
Wind is not 4G (LTE) its HSPA (3/3.5G) only... I've heard they will be launching sometime soon though. The FD will probably NOT work on wind.
I'm on Wind and ordered a FD variant from Ebay. I'll let you know if when it arrives and anyone else doesn't tell you first.
@Class said:
Wind is not 4G (LTE) its HSPA (3/3.5G) only... I've heard they will be launching sometime soon though. The FD will probably NOT work on wind.
Click to expand...
Click to collapse
Of course it will work with Wind. At least I know 3G will.
imatts said:
Of course it will work with Wind. At least I know 3G will.
Click to expand...
Click to collapse
Huh my mistake then... But yeah there's no LTE on wind yet.
@Class said:
Huh my mistake then... But yeah there's no LTE on wind yet.
Click to expand...
Click to collapse
Yea I know they dont have LTE, but like others have said, they do have 3.5 which they like to pretend is 4G (and it shows up as 4G on my phone at least). I just want to knoe whether the F/FD actually shows 4G.
imatts said:
Yea I know they dont have LTE, but like others have said, they do have 3.5 which they like to pretend is 4G (and it shows up as 4G on my phone at least). I just want to knoe whether the F/FD actually shows 4G.
Click to expand...
Click to collapse
The FD and F support all Canadian bands just the same as the Canadian S7 does (they use the same chipset! although a slightly different revision)
It supports B4 AWS LTE and B4 AWS HSPA.
In Canada, our CSC is set up to show 4G for HSPA because Canadian carriers are liars and request it that way.
When you use an International phone, it will probably say HSPA or 3G because that's what it really is, it's only an icon difference!
The bands are supported, the speeds are supported, the difference is only visual and you can change the icon to say 4G if you absolutely desire it.
jcadduono said:
The FD and F support all Canadian bands just the same as the Canadian S7 does (they use the same chipset! although a slightly different revision)
It supports B4 AWS LTE and B4 AWS HSPA.
In Canada, our CSC is set up to show 4G for HSPA because Canadian carriers are liars and request it that way.
When you use an International phone, it will probably say HSPA or 3G because that's what it really is, it's only an icon difference!
The bands are supported, the speeds are supported, the difference is only visual and you can change the icon to say 4G if you absolutely desire it.
Click to expand...
Click to collapse
I was curious about such a deceitful thing. Thanks for your input jc!
NOW i'm super excited to order the F!!
Speaking of which, has yours arrived yet?

Unlock Mate SE frequency bands

Is it possible? I'm with MetroPCS and get about 80% of their frequencies but I'm short a few bands. Anyone on the same boat as me?
someeh said:
Is it possible? I'm with MetroPCS and get about 80% of their frequencies but I'm short a few bands. Anyone on the same boat as me?
Click to expand...
Click to collapse
I'm with T-Mobile and the phone works great with no band issues-even better than my S7 edge Tmo.
Mr. Clown said:
I'm with T-Mobile and the phone works great with no band issues-even better than my S7 edge Tmo.
Click to expand...
Click to collapse
I know MetroPCS uses their network. Have you done the frequency check to see if you're getting all their bands, for t mobile I mean? I have attached the bands that the mate supports on Metro but would like to enable the ones that aren't.
someeh said:
I know MetroPCS uses their network. Have you done the frequency check to see if you're getting all their bands, for t mobile I mean? I have attached the bands that the mate supports on Metro but would like to enable the ones that aren't.
Click to expand...
Click to collapse
I don't think the Mate phone (or any honor 7x version) have the hardware capabilities for band 66 or 71. If the phone was exclusively for T-Mobile, I bet Huawei probably equipped at least their flagships with them. Below you can see all the supported bands from all the Honor 7x versions.
https://www.gsmarena.com/huawei_honor_7x-8880.php#l24
For me, even if the phone had either band 66 or 71 dunno if T-Mobile have deployed these frequencies where I live. I either get band 4 or 12 and is incredible fast (100 Mbps download).
ugh i totally want to know how to unlock all those bands
This phone becomes useless when you travel to Europe especially with LTE as major bands used in Europe aren't supported on US models.
this is very frustrating.

G7 Thinq won't connect to LTE on T-mobile...help

I just got a brand new international version of the G7 Thinq, it is the international version, with 128gb and 6gb ram.
I'm able to connect to T-mobile and make calls etc, but it won't connect to LTE even though I've been using LTE for years in my area with no issue on old phone.
T-Mobile support was not able to help me.
The highest it connects is 4g
I really do not want to return this phone to the seller, but I don't want to settle for a phone that can't connect to LTE like my old one.
Willing to try anything...any ideas?
Thanks
4G is LTE.
Falkentyne said:
4G is LTE.
Click to expand...
Click to collapse
Do you have this phone and live in a LTE area? My old phone actually said "LTE" for the signal when it connected with LTE, are you saying this model phone does not actually say "LTE" on the signal bar?
Can anyone confirm that this phone says "LTE" at the top with an LTE signal?
alterami said:
Do you have this phone and live in a LTE area? My old phone actually said "LTE" for the signal when it connected with LTE, are you saying this model phone does not actually say "LTE" on the signal bar?
Can anyone confirm that this phone says "LTE" at the top with an LTE signal?
Click to expand...
Click to collapse
I have this phone and I'm aware of that.
4G *IS* LTE.
You need to google what LTE is.
occasionally you will see 4G+ (downloading).
Falkentyne said:
I have this phone and I'm aware of that.
4G *IS* LTE.
You need to google what LTE is.
occasionally you will see 4G+ (downloading).
Click to expand...
Click to collapse
I just googled it and I've read 3 sites so far that says they are not the same.....
https://www.tccrocks.com/blog/what-is-difference-between-4g-and-4g-lte/
I'm not trying to start an argument. I'm just used to my phone displaying LTE and if you are saying this model does NOT display LTE, and displays a "4G" instead, then that answers my question. Some sites even say HSPA+ is 4g, and I know that is different than LTE.
On tmobile he is correct 4g is hspa+.. My g7 says 4g lte when on lte.. Did you do a network reset? Or call tmobile and ask then to redo your phone activation to make sure you register on there network right.. Maybe need a newer sim?
Check the APN settings
alterami said:
I just got a brand new international version of the G7 Thinq, it is the international version, with 128gb and 6gb ram.
I'm able to connect to T-mobile and make calls etc, but it won't connect to LTE even though I've been using LTE for years in my area with no issue on old phone.
T-Mobile support was not able to help me.
The highest it connects is 4g
I really do not want to return this phone to the seller, but I don't want to settle for a phone that can't connect to LTE like my old one.
Willing to try anything...any ideas?
Thanks
Click to expand...
Click to collapse
It's possible that the APN settings may need to be tweaked. I'd start there.
darkpoe said:
On tmobile he is correct 4g is hspa+.. My g7 says 4g lte when on lte.. Did you do a network reset? Or call tmobile and ask then to redo your phone activation to make sure you register on there network right.. Maybe need a newer sim?
Click to expand...
Click to collapse
Mine says 4G+. Figured that was LTE.
and 4G (without 4G)+ is not LTE?
Falkentyne said:
Mine says 4G+. Figured that was LTE.
and 4G (without 4G)+ is not LTE?
Click to expand...
Click to collapse
I've called T-Mobile, had them do a restart, had them check APN, etc.
I'm using the same sim as my old phone that gets LTE just fine, so it's not that.
I'm thinking something about this international version maybe doesn't support one of the bands or frequencies that T-Mobile uses in Chicago (even though it says it supports GSM worldwide)
I'm probably going to send it back as my 3 year old Motorola phone gets a higher tested download speed on a speed test than this new one without LTE. Just wanted to check if anyone else had the issue. Thanks
alterami said:
I just got a brand new international version of the G7 Thinq, it is the international version, with 128gb and 6gb ram.
I'm able to connect to T-mobile and make calls etc, but it won't connect to LTE even though I've been using LTE for years in my area with no issue on old phone.
Click to expand...
Click to collapse
T-Mobile uses LTE bands 2, 4, 12, 66, 71, while the G710EAW, which I assume is the model you've bought, supports bands 1, 3, 5, 7, 8, 28, 38, 39, 40, 41 - so none of the TMob LTE bands.
There are six variants of the G7, G710EAW is aimed at Asia/Oceania and together with the G710EMW (64GB/8GB single-sim version of your variant) the only one that doesn't support at least two of the TMob LTE bands.
Sorry, hope you'll find a nice replacement
steeserious said:
T-Mobile uses LTE bands 2, 4, 12, 66, 71, while the G710EAW, which I assume is the model you've bought, supports bands 1, 3, 5, 7, 8, 28, 38, 39, 40, 41 - so none of the TMob LTE bands.
There are six variants of the G7, G710EAW is aimed at Asia/Oceania and together with the G710EMW (64GB/8GB single-sim version of your variant) the only one that doesn't support at least two of the TMob LTE bands.
Sorry, hope you'll find a nice replacement
Click to expand...
Click to collapse
This is what I was afraid of. But I specifically purchased this model because it had the 128gb, the extra 2gb RAM, and dual-sim....I'll have to research if this is available in one of the models you mentioned but so far I've only seen the 64gb with single sim so I guess I'll have to find a new model. Thanks for the info.
steeserious said:
T-Mobile uses LTE bands 2, 4, 12, 66, 71, while the G710EAW, which I assume is the model you've bought, supports bands 1, 3, 5, 7, 8, 28, 38, 39, 40, 41 - so none of the TMob LTE bands.
There are six variants of the G7, G710EAW is aimed at Asia/Oceania and together with the G710EMW (64GB/8GB single-sim version of your variant) the only one that doesn't support at least two of the TMob LTE bands.
Sorry, hope you'll find a nice replacement
Click to expand...
Click to collapse
Who told you this?
I have the G710EAW and it most CERTAINLY supports bands 2 and 4.
It's even labeled DIRECTLY on the box itself.
Don't get your information from the LG website. The site only shows which bands are used IN THAT REGION, not what is supported by hardware.
---------- Post added at 05:36 AM ---------- Previous post was at 05:30 AM ----------
alterami said:
This is what I was afraid of. But I specifically purchased this model because it had the 128gb, the extra 2gb RAM, and dual-sim....I'll have to research if this is available in one of the models you mentioned but so far I've only seen the 64gb with single sim so I guess I'll have to find a new model. Thanks for the info.
Click to expand...
Click to collapse
Don't believe everything you hear on the internet. Bands 2 and 4 are supported.
These are the bands supported by the G710EAW.
GSM: 850/900/1800/1900
WCDMA: 850/900/1700/1800/1900/2100
TD-SCDMA: 1900/2000
LTE: B1/B2/B3/B4/B5/B7/B8/B12/B13/B17/B20/B28/B38/B39/B40/B41
If a band is NOT supported, trying to select it will show "FAIL" in the engineering menu.
Example: band 25 is shown, but not supported. This will show FAIL.
It was the international LG G6 which had problems with T-mobile, as Band 2 was not supported (shown in service menu, if you select it it shows 'FAIL'.)
I sold one of these phones (I had 2) to a T-mobile user and he's happy.
I have also the 128 GB lg g7 eaw version. My phone shows 4g also. The speed test i have done is 60mbps both up and down and i am ok with that.
What is the diffrence between 4g and 4g lte? Should it display lte?
P. S. My operator is having lte in band 1 and 38 and are supported by the phone. Also band 2 and 4 are available and both connected with succes...
Inerent said:
I have also the 128 GB lg g7 eaw version. My phone shows 4g also. The speed test i have done is 60mbps both up and down and i am ok with that.
What is the diffrence between 4g and 4g lte? Should it display lte?
Click to expand...
Click to collapse
My G710EAW shows 4G+. Uaing Net10 on band 2 which uses tmobile's servers. I think each and every person here needs to stop crying wolf. Seriously.
If the US version shows LTE and the international version shows 4G+ I mean who cares if its the same damn thing?
https://www.4g.co.uk/news/what-is-4g-plus-ee/
4G+ is another name for LTE-A, LTE-Advanced or 4.5G and it’s basically a faster version of 4G. It works through carrier aggregation, which allows 4G phones to receive data from multiple bands in the 4G spectrum.
So while standard 4G only uses one band at a time, 4G+ can combine two bands for increased speeds. In EE’s case it’s the 1800MHz and 2.6GHz bands which are being combined
Falkentyne said:
My G710EAW shows 4G+. Uaing Net10 on band 2 which uses tmobile's servers. I think each and every person here needs to stop crying wolf. Seriously.
If the US version shows LTE and the international version shows 4G+ I mean who cares if its the same damn thing?
https://www.4g.co.uk/news/what-is-4g-plus-ee/
4G+ is another name for LTE-A, LTE-Advanced or 4.5G and it’s basically a faster version of 4G. It works through carrier aggregation, which allows 4G phones to receive data from multiple bands in the 4G spectrum.
So while standard 4G only uses one band at a time, 4G+ can combine two bands for increased speeds. In EE’s case it’s the 1800MHz and 2.6GHz bands which are being combined
Click to expand...
Click to collapse
Thx man!
I also knew that 4g = lte. It seems that here are a lot of fake techs.
Falkentyne said:
Who told you this?
I have the G710EAW and it most CERTAINLY supports bands 2 and 4.
It's even labeled DIRECTLY on the box itself.
These are the bands supported by the G710EAW.
GSM: 850/900/1800/1900
WCDMA: 850/900/1700/1800/1900/2100
TD-SCDMA: 1900/2000
LTE: B1/B2/B3/B4/B5/B7/B8/B12/B13/B17/B20/B28/B38/B39/B40/B41
Click to expand...
Click to collapse
The information is from gsmarena. They have been spot on with this kind of information the last times I checked. However, it seems like they're off with the G7. I just compared my variant with their information and it's off as well. Thanks for catching this!
So in that case I can only think of one reason why the OPs phone would not connect to TMobile 4G: the network in your area is using bands that are not supported by your G7. However, this is quite unlikely, since these would be 66/71. From what I read, they have only been introduced in 2017.

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