Anyone else not received the update? - AT&T Samsung Galaxy Note 4

Every day I check it says up to date. I called AT&T twice but they claim they can't initiate the push. Tried the advance date trick, too. I even did a complete factory reset. Just curious if this is normal. Thanks.

tfpHumorBlog said:
Every day I check it says up to date. I called AT&T twice but they claim they can't initiate the push. Tried the advance date trick, too. I even did a complete factory reset. Just curious if this is normal. Thanks.
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Click to collapse
Are you using an At&t Sim?

droe411 said:
Are you using an At&t Sim?
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Click to collapse
Yes, AT&T sim.

tfpHumorBlog said:
Yes, AT&T sim.
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Click to collapse
Are you in USA, and connected to at&t network ? Did you try with WiFi on and off? Did you try to go to Best Buy Samsung Expiriance and ask them to flash firmware for you?
Sent from my SAMSUNG-SM-N910A using XDA Premium HD app

norbarb said:
Are you in USA, and connected to at&t network ? Did you try with WiFi on and off? Did you try to go to Best Buy Samsung Expiriance and ask them to flash firmware for you?
Sent from my SAMSUNG-SM-N910A using XDA Premium HD app
Click to expand...
Click to collapse
Yes, in USA, connected to AT&T 4glte. Yes, tried every which way (even through Kies). In Chicago there isn't a Samsung Experience in the city shockingly. I can get out to one but it's a haul.
Just chatted with AT&T again and they believe they just haven't pushed it out to my IMEI yet. I don't buy it, but that's their story. They said it might even take months before it pushes to my device. They can't manually push it, apparently.
If anyone has other suggestions, I would appreciate it. Thanks!

tfpHumorBlog said:
Yes, in USA, connected to AT&T 4glte. Yes, tried every which way (even through Kies). In Chicago there isn't a Samsung Experience in the city shockingly. I can get out to one but it's a haul.
Just chatted with AT&T again and they believe they just haven't pushed it out to my IMEI yet. I don't buy it, but that's their story. They said it might even take months before it pushes to my device. They can't manually push it, apparently.
If anyone has other suggestions, I would appreciate it. Thanks!
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Click to collapse
Try hooking up to Kies on a PC. You can manually get the upgrade there normally.
Sent from my GT-N7105 using XDA Free mobile app

ShrekOpher said:
Try hooking up to Kies on a PC. You can manually get the upgrade there normally.
Sent from my GT-N7105 using XDA Free mobile app
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Click to collapse
Kies showed I was on the most recent firmware, oddly.
However, I was wrong about BestBuy - despite the BB website showing no BBs in Chicago have The Samsung Experience, I think they all do. I walked 20 steps from my work into one and they flashed Lollipop in two min. Ha!
So, if you don't have it yet, go to BestBuy!

Don't be in too much of a rush to get it. It's been nothing but a headache for more than a couple people.

norbarb said:
Are you in USA, and connected to at&t network ? Did you try with WiFi on and off? Did you try to go to Best Buy Samsung Expiriance and ask them to flash firmware for you?
Sent from my SAMSUNG-SM-N910A using XDA Premium HD app
Click to expand...
Click to collapse
i had to flash oem kitkat to my att note 4, which right after the flash immediately got lollipop.
if you do got to the Samsung kiosk have them re-flash kitkat. then the download for lollipop will update after setup.

Related

No service

My girlfriend bought a gs4 recently and it was working fine till today. She lost T-Mobile service. There is no signal it just says unable to connect. WiFi works fine but it won't connect to T-Mobile network for some reason. So she can't make calls or text. We reset it a few times, took the SIM card out and put it in my phone. And her SIM works on my phone. So it's the gs4, we tried doing almost everything
Anyone else have this issue?
Sent from my HTC One using xda app-developers app
try going to a t mobile corporate store near you and tell them that you would like to exchange your S4. or try calling them (dial 611 from your t mobile phone)
re: airplane mode.
mingsterlbc said:
My girlfriend bought a gs4 recently and it was working fine till today. She lost T-Mobile service. There is no signal it just says unable to connect. WiFi works fine but it won't connect to T-Mobile network for some reason. So she can't make calls or text. We reset it a few times, took the SIM card out and put it in my phone. And her SIM works on my phone. So it's the gs4, we tried doing almost everything
Anyone else have this issue?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
make sure that the phone is not in "airplane mode".
When you pull down the nofication screen slide the
toggles left and right til you see "airplane mode"
and be sure it's not lit up.
Good luck!
She said she took it to tmobile but they said they can't fix it and can't do nothing about it. As for airplane mode it's not in it. It's weird it would automatically turn of the enable data connection when check it on and try to connect to tmobile network it can't connect and it uncheck the box automatically
Sent from my HTC One using xda app-developers app
mingsterlbc said:
She said she took it to tmobile but they said they can't fix it and can't do nothing about it. As for airplane mode it's not in it. It's weird it would automatically turn of the enable data connection when check it on and try to connect to tmobile network it can't connect and it uncheck the box automatically
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Did she get the phone from T-Mobile?
Sent from my C6603 using XDA Premium HD app
Sounds like it might be blacklisted , where was the phone bought?
Sent from my SGH-M919 using Tapatalk 4 Beta
she bought it off craigslist, it worked fine for a week or two. now its no service at all.
mingsterlbc said:
she bought it off craigslist, it worked fine for a week or two. now its no service at all.
Click to expand...
Click to collapse
If you got it from craigslist your probably SOL. Sorry dude i would try reflashing radios just to make sure but that's about all you can do.
mike105217 said:
If you got it from craigslist your probably SOL. Sorry dude i would try reflashing radios just to make sure but that's about all you can do.
Click to expand...
Click to collapse
what does SOL means?
mingsterlbc said:
what does SOL means?
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Click to collapse
Sorry out of Luck
mike105217 said:
Sorry out of Luck
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Click to collapse
yeah i will probably try to reflash radios. is there root and all that already out havent really checked on it.
mingsterlbc said:
yeah i will probably try to reflash radios. is there root and all that already out havent really checked on it.
Click to expand...
Click to collapse
The day it came out.

Update: Your phone is not registered yet

I'm trying to update, but I keep getting the error stating that the phone is not registered yet. I'm using the phone unlocked on fido network in Canada. Anyone have any suggestions?
socacola said:
I'm trying to update, but I keep getting the error stating that the phone is not registered yet. I'm using the phone unlocked on fido network in Canada. Anyone have any suggestions?
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Click to collapse
I've been asking this same question so far no answers.
Sent from my SAMSUNG-SGH-I337 using xda premium
nthknd said:
I've been asking this same question so far no answers.
Sent from my SAMSUNG-SGH-I337 using xda premium
Click to expand...
Click to collapse
Are u trying the OTA ..try the LG PC Suite ..worked on my F240
Teardrop45 said:
Are u trying the OTA ..try the LG PC Suite ..worked on my F240
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Click to collapse
I tired that but for some reason it doesn't see my phone and the update tool says I'm up to date. I wish I knew what the message means.
Sent from my SAMSUNG-SGH-I337 using xda premium
not sure, but since your not on the at&t network, you will not able to take their update...the at&t simcard have something to do with the update...I'm on rogers and never be able to update "ota" gonna have to use flashtool if you want the update...
zxaz said:
not sure, but since your not on the at&t network, you will not able to take their update...the at&t simcard have something to do with the update...I'm on rogers and never be able to update "ota" gonna have to use flashtool if you want the update...
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Click to collapse
Thanks but I'm Att E980. I figure eventually ill figure out how to get the update.
Sent from my SAMSUNG-SGH-I337 using xda premium
nthknd said:
Thanks but I'm Att E980. I figure eventually ill figure out how to get the update.
Sent from my SAMSUNG-SGH-I337 using xda premium
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Click to collapse
Ugh, I'm having the same problem on T-Mobile in the U.S. I can't get the phone to connect to PC Suite and I've tried registering the phone on the LG website, to no avail. SUCKS! Is it possible to flash in the update right now? I want the update! Blah...
DyeLongJustice said:
Ugh, I'm having the same problem on T-Mobile in the U.S. I can't get the phone to connect to PC Suite and I've tried registering the phone on the LG website, to no avail. SUCKS! Is it possible to flash in the update right now? I want the update! Blah...
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Click to collapse
Same issues here but not sure what can be done
Sent from my SAMSUNG-SGH-I337 using xda premium
you gonna have to flash with lg flashtool....there"s thread on it...
zxaz said:
you gonna have to flash with lg flashtool....there"s thread on it...
Click to expand...
Click to collapse
Got it to work by putting in my Att sim( have two phones) then I did a hard reset and then check the update all good now. I'm stock with no root. Just been to lazy to root and such.
Sent from my SAMSUNG-SGH-I337 using xda premium
I think you can use the lgflashtool. But I haven't tried it.
thureos said:
I think you can use the lgflashtool. But I haven't tried it.
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Click to collapse
I can't see where the OTA file is, so that I can flash it with LG Flash Tools. I'm also kind of worried because some people have been having problems. It's not nearly as easy as flashing a Samsung phone, for sure.
Does anyone know if ATT would let me borrow a sim to try to update it? I only have a T-Mobile sim card....:/
nthknd said:
Got it to work by putting in my Att sim( have two phones) then I did a hard reset and then check the update all good now. I'm stock with no root. Just been to lazy to root and such.
Sent from my SAMSUNG-SGH-I337 using xda premium
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Click to collapse
You are using the ATT Variant of the OG Pro, right? I went to ATT today, and they told me that there was no update available....
DyeLongJustice said:
You are using the ATT Variant of the OG Pro, right? I went to ATT today, and they told me that there was no update available....
Click to expand...
Click to collapse
Lol the value pack. Yea I'm on Att. There crazy
Sent from my SAMSUNG-SGH-I337 using xda premium
Mine is att carrier for lg optimus g pro and i get the message that phone isnt registered when i want to update it. Hasnt had any updates since i bought it in 2014 or 2015

[Q] How to tell if Phone is Flashed/No Sprint Record of Phone?

How can I tell if my phone is flashed to another carrier? The phone says Sprint and Sprint is telling me the phone is not compatible for the phone type? I'm not sure what the heck this means.
It might be Sprints system is not updated with the phone yet since they have not officially released the phone yet.
I might be way off base but that is my first thought.
Sent from my Nexus 4 using xda app-developers app
bp328i said:
It might be Sprints system is not updated with the phone yet since they have not officially released the phone yet.
I might be way off base but that is my first thought.
Sent from my Nexus 4 using xda app-developers app
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Click to collapse
Crap I just noticed that this somehow got posted in the wrong place. Suppose to be Galaxy SIII.
Anyone have an idea?
SeanK_ said:
Anyone have an idea?
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Click to collapse
My guess is that the ESN for that phone is no longer in sprints database. As far as seeing if its been flashed to another carrier I am not too sure about
Sent from my SPH-L710 using xda app-developers app
Do you get a second hand phone? Maybe a stolen one or an account which was disconnected because he/she didn't pay. That's what is called a "bad esn" phone. If yes you won't be able to use it on Sprint.
infected with the unspeakable
Thing was, I called Sprint about it, gave them the ESN and they said it was clean and ready for activation, but when I try to activate it, it not a compatible phone type.

unlock tmobil s3 problems

I have an s3 that i was selling to mother in law to use on consumer cellular. T mobile provided an unlock code that does not work. They are supposedly investigating this. I tried to pay an online unlocker for a code, I told them the code t mobile provided that did not work, They were unable to generate an unlock code ,
What is is going on. T mobile sim locks phones and then cant provoide correct unlock codes??
What other option do i have?
This seems like a bunch of BS on tmobile part.
Selling to MiL ? I'd give for free if I were you.
Seriously speaking, you can take the phone to a T-Mobile store for further investigation. If the code does not work, don't try it repeatedly. The phone will lockup for good.
If the code did not work, make sure the T-Mobile Rep has taken down your IMEI correctly. Make them repeat it to make sure its correct.
There are other ways to unlock. But in order to try them, I need to know what android version you have right now. Its listed in Settings > About.
Its running stock rooted 4.3 with stocm recovery and some bloat removed. Have verified t mo has correct imei. Have tried 2 old centennial wireless sims and an old at&t sim. No luck.
Sent from my SM-N900T using xda app-developers app
Since you are on 4.3, the other way to unlock is out of question. Please take the phone to a T-Mo Store after you get the new unlock code.
Tmobile cant seem to get me a correct code
Sent from my SM-N900T using xda app-developers app
mike102871 said:
Tmobile cant seem to get me a correct code
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
I am having the same problem.
I just got done with TMO online chat and they said to make sure the WiFi is off before you do it.
I am going to try this when I get home.
Check out chainfires Region Lock Away app on the play store or here on xda. Its built for the note3 on 4.3 firmware, but ive seen claims it works on the S3 and others. I suggest reading the thread to be certain, but it may be a viable option for those running 4.3 rooted.
Sent from my SM-N900T using Tapatalk
DocHoliday77 said:
Check out chainfires Region Lock Away app on the play store or here on xda. Its built for the note3 on 4.3 firmware, but ive seen claims it works on the S3 and others. I suggest reading the thread to be certain, but it may be a viable option for those running 4.3 rooted.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Let us know if you get it unblocked.
ive tried all the do this do that.
Region lock away doesnt work on 2 s3s I tried.
hfslacker said:
I am having the same problem.
I just got done with TMO online chat and they said to make sure the WiFi is off before you do it.
I am going to try this when I get home.
Click to expand...
Click to collapse
Sent from my SM-N900T using xda app-developers app
Didn't work.... Now I'm waiting for the 2nd time for this to be escalated... I know Im not gonna get a call back.....
hfslacker said:
Didn't work.... Now I'm waiting for the 2nd time for this to be escalated... I know Im not gonna get a call back.....
Click to expand...
Click to collapse
Good luck. Still cany get mine unlocked. Second one also.
Sent from my SM-N900T using xda app-developers app
so after 6 calls to TMo they couldnt do it.
i found this and it worked!
http://www.getunlocked.com/samsung-unlock-instructions/
hopefully it works for you!!!
Were you in 4.3 . I am and this doesnt work. Options dont even come up as stated.
Sent from my SM-N900T using xda app-developers app
Does the new sim have to be activated
Sent from my SM-N900T using xda app-developers app
Ok. I just got it. Followed service menu instruxtions but had to use different code to get in
Sent from my SM-N900T using xda app-developers app
Yeah I was in 4.3.
did it work for you?
Got it to work but j xouldnt enter service mode with way the link said.
Sent from my SM-N900T using xda app-developers app

[Q] help with galaxy s4 not registered to network

gf reported her phone lost because it was cracked, samsung sent her a new one so now i want her old one. I put in my sim card but it says "Not register to network" im thinking maybe t-mobile blocked the phone somehow since it was reported lost but I figured there was a work around. Friend told me unlocking the phone and setting it to international radios may help but i have no idea how to do this since im new to the android community. Switching from iphone to android! So yeah, please help!
White T-mobile Galaxy S4 on jellybean, updating it to kitkat though.
Yup, T-Mobile blocked it.. There's no legal way around it, maybe your gf calling T-Mobile to unblock it, but they'll probably charge her full price for the one they sent her.. You could try using a different carrier, but it could end up being blocked again.. You could also sell it to someone in another country, blacklist won't go past the US
Sent from my SGH-T999 using Tapatalk
serio22 said:
Yup, T-Mobile blocked it.. There's no legal way around it, maybe your gf calling T-Mobile to unblock it, but they'll probably charge her full price for the one they sent her.. You could try using a different carrier, but it could end up being blocked again.. You could also sell it to someone in another country, blacklist won't go past the US
Sent from my SGH-T999 using Tapatalk
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Click to collapse
so even switching it to international wouldnt work?
nem95 said:
so even switching it to international wouldnt work?
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Click to collapse
To international what? But either way no.. Your service is denied everytime the phone tries to register to T-Mobile because the imei is what's being blocked
Sent from my SGH-M919 using Tapatalk
serio22 said:
To international what? But either way no.. Your service is denied everytime the phone tries to register to T-Mobile because the imei is what's being blocked
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
international radios, gonna unlock the sim. My gfs mom is probably going out of the country so if i unlocked it, she could use it outside the US right?and if she can i take it as she'd have to use a carrier other than t-mobile to do this though?
You can't use international radios.. And I don't know, but I would think so, using a local carrier should be fine
Sent from my SGH-M919 using Tapatalk
nem95 said:
gf reported her phone lost because it was cracked, samsung sent her a new one so now i want her old one. I put in my sim card but it says "Not register to network" im thinking maybe t-mobile blocked the phone somehow since it was reported lost but I figured there was a work around. Friend told me unlocking the phone and setting it to international radios may help but i have no idea how to do this since im new to the android community. Switching from iphone to android! So yeah, please help!
White T-mobile Galaxy S4 on jellybean, updating it to kitkat though.
Click to expand...
Click to collapse
There are services that will fix this for you. I payed 35$ for my blocked tmobile s4 to be repaired.
I did this with an HTC EVO 3D. It was locked for 2 years so I flashed the phone to a different carrier and it worked. You might have problems with different features but it is posibble to still use the phone. Find a cellular store that will flash it. They normally charge around 50 dollars, give or take.
Sent from my GT-I9505G using XDA Premium 4 mobile app
---------- Post added at 08:59 PM ---------- Previous post was at 08:57 PM ----------
Kriptik210 said:
I did this with an HTC EVO 3D. It was locked for 2 years so I flashed the phone to a different carrier and it worked. You might have problems with different features but it is posibble to still use the phone. Find a cellular store that will flash it. They normally charge around 50 dollars, give or take.
Sent from my GT-I9505G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Do NOT mail the phone to be flashed! 4 out 5 of those d-bags will keep your phone
Sent from my GT-I9505G using XDA Premium 4 mobile app
Kriptik210 said:
I did this with an HTC EVO 3D. It was locked for 2 years so I flashed the phone to a different carrier and it worked. You might have problems with different features but it is posibble to still use the phone. Find a cellular store that will flash it. They normally charge around 50 dollars, give or take.
Sent from my GT-I9505G using XDA Premium 4 mobile app
Click to expand...
Click to collapse
This is not a CDMA phone, you can't flash it like that.. And like I said, you can unlock it and it may work with another carrier but it can end up being blocked again, I've seen it happen
Sent from my SGH-M919 using Tapatalk
serio22 said:
This is not a CDMA phone, you can't flash it like that.. And like I said, you can unlock it and it may work with another carrier but it can end up being blocked again, I've seen it happen
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
I didn't even think of that lol sorry
Sent from my GT-I9505G using XDA Premium 4 mobile app
Just repair the imei you be good to go
Sent from my SGH-M919 using xda premium
This happens to me sometimes and what I do is go under mobile networks and
Go to network operators and I let it load and then it registers on the correct network.
Sent from my SGH-M919 using Xparent Skyblue Tapatalk 2
nem95 said:
gf reported her phone lost because it was cracked, samsung sent her a new one so now i want her old one. I put in my sim card but it says "Not register to network" im thinking maybe t-mobile blocked the phone somehow since it was reported lost but I figured there was a work around. Friend told me unlocking the phone and setting it to international radios may help but i have no idea how to do this since im new to the android community. Switching from iphone to android! So yeah, please help!
White T-mobile Galaxy S4 on jellybean, updating it to kitkat though.
Click to expand...
Click to collapse
Sounds to me like you are asking us to help you and your girlfriend commit fraud. No thanks.

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