[Q] 820 stuck in roaming - (Orange - UK) - Desire 820 Q&A, Help & Troubleshooting

Hi,
My girlfriend recently ordered a HTC desire 820, which finally arrived yesterday. I was a little concerned when I noticed all manuals and quick start guide etc was printed in Chinese. Started up the phone - also default language was Chinese.
After setting up and inserting her old Orange SIM card her signal is always showing as with the small "R" for roaming. The Cell towers she connects to reports as EE since EE now owns Orange and t-mobile. but HTC recognises the SIM as Orange.
I've tried manually selecting the network to Orange which removed the roaming for about 30 seconds or less. I gave up and went to bed at this point as it was already time consuming as she did the usual forget every password possible along the way trick! I woke up this morning and asked her to try setting it to 3G only mode, but apparently this didn't help.
I thought perhaps I could flash a new UK CSC to the phone and this would somehow fix the Roaming issue? If this is correct, where can I get the correct CSC for EU/GB? Current firmware version is 1.20.707.2.
Any help is appreciated!

Related

[Q] Defy Emergency Call Only

Hello all,
I am new here, My name is Lewis, and you all seem like a very clever bunch of people. So i was wondering if you could give me some help with my Defy.
So here we go:
I bought my Defy last week after my Nokia died, it is second hand, and was locked and branded to T-Mobile (UK). I got it unlocked a few days ago, and it unlocked straight the way with the 1st code. So i assumed all was well. After trying to send a message, i realized that it was stuck in 'Emergency Call Only'. After a bit of searching around the interweb, i found that i had to check my APN Settings. The sim card i have is with Tesco Mobile, so i found out the APN settings and all seemed fine. I have tried hard reseting the phone, but still no luck.
It is all standard, so do i have to do any flashing to get it to have signal? Thank you for your help in Advance.
Motorola Defy
Locked to T-mobile
Unlocked to work with Tesco Mobile sim (O2 masts)
4GB memory card
All default.
Edit: When I 1st put the Sim Card in, it has signal for a few seconds before reverting to emergency calls only.
wrexe

No Manual Selection of Network

Hello I have an odd problem. I have an unlocked ZL which has been working fine on AT&T in the US. I travel to London a lot and have the international data option on my account and has always worked fine with my other phones. However after arriving in London my phone is stuck on Everything Everywhere (EE) and they don't have a roaming agreement with AT&T. This would be an easy problem to solve by manually selecting a different network but this is my problem. On my phone network selection, below, APN is not showing up. I originally thought this may have been disabled by the original network (Indonesia I believe) so I flashed the US generic firmware and Nordic but nothing I do makes it show up. Anyone else have this problem or solution?
Thanks
mloomis00 said:
Hello I have an odd problem. I have an unlocked ZL which has been working fine on AT&T in the US. I travel to London a lot and have the international data option on my account and has always worked fine with my other phones. However after arriving in London my phone is stuck on Everything Everywhere (EE) and they don't have a roaming agreement with AT&T. This would be an easy problem to solve by manually selecting a different network but this is my problem. On my phone network selection, below, APN is not showing up. I originally thought this may have been disabled by the original network (Indonesia I believe) so I flashed the US generic firmware and Nordic but nothing I do makes it show up. Anyone else have this problem or solution?
Thanks
Click to expand...
Click to collapse
Its DISABLED by your AT&T sim not the phone. If you notice by putting another Sim (Non AT&T) You can then use network search. Also ANY AT&T Branded Phone Network Search is LOCKED. I know your ZL is not AT&T branded but your SIM is which is causing it to lock it. My disapers when using an AT&T Sim, But when putting a T-Mobile USA sim or Orange UK sim BAM Network search shows up..
Also I think AT&T has Agremeants with EE , as EE can roam on AT&T here in the USA, EE is basically ORANGE UK, If they did not have aggremeants your phone WOULD NOT connect to the network. Make sure your data roaming is checked..
Thanks you are correct. Crazy considering they wanted me to manually select a network other than EE.
They're support is sometimes ehh. If they had never been out of the county they probably won't know. How is it over there . Always wanted to go.
Sent from my HTC One X+ using xda premium

[Q] TMobile G2 data connection lost on Polish Orange network

I have my G2 for over 2 years now. It was originally bought from US Tmo, and I was travelling a lot to Poland. Since I was "good" customer they send me unlock codes when I asked and on my trips I was using Polish Orange pre-paids with data and everything was working fine (actually I was doing same with G1 for well over 2 previous years). I moved to Poland and my phone was still working OK, but at some point data connection was permanently lost (only cell data - WiFi works fine): phone tries to connect at various speeds (icon cycles) but no connection or data transfer is established. Tried that on my old G1 and same thing happens. I went to Orange and they checked my settings, phone, sim card and found nothing - they even replaced my SIM card (for free), but still the same - they got no other suggestions.
So I decided to root my phone (in hope it will solve problem) and installed different rom (CM7). No change - I tried to install different radios - no change.
I noticed that my data connection stopped working around time when TMobile got into Poland. So my question is if it is possible that Orange started blocking something (tmo phones) - if possible what could indicate to orange that my phone is tmo (it is rooted). Maybe there is something else I can try to change/flash or it might be totally different problem - like they started using both frequencies simultaneously and US phones have only 2100 in common?
Would appreciate any help. Of course I can try to switch to tmo or other carrier, but I like my number and a lot of people have it and with prepaid it is almost impossible to switch to other prepaid and not to loose number - and I don't want any contracts.
APN's?
Could it have something to do with the APN's for the data side of the phone? Have you looked into those values (for both Orange and T-mobile) to see which one you have?
You must change APN configuration

DINC2 unlocked but doesn't recognize SIM in Panama...help!!!

hi. i just got this phone in the states before coming down to panama. it is verizon, but i called them and they gave me the code and now the phone is unlocked....but i can't get coverage here in panama. i've tried sim cards from a few of the local operators and none of them seem to work. i sure hope someone can help....here's what i've done so far: (oh, pls b patient, i'm a bit of a technophobe)
-unlocked sim. phone gives me sim lock is disabled message....that means i'm good to go, right/
-set phone to gsm only mode.
-software is androaid version 2.3.4
verizon global services told me that everything was as it should be and that the phone should work w/ a local sim card so i'm not really sure where to turn to......hopefully someone here can help. verizon also told me that the phone should work on the frequencies here. i have a claro sim card, but have also tried movistar, digicel, and masmovil. i was told that they use either 850 or 1900.
so, i'm totally stumped. hopefully i'm missing something stupid....btw, tried the sim in other phones (from europe and panama) and it worked w/ them. don't think it's a hadrware problem, but am i missing something? is there a setting change? do i need some kind of software update?
thanks!
update- get cell phone reception w/ gps on
don't know if this will help anyone get to the bottom of this issue, but i realized that when i have the gps on, i get full bar coverage. unfortunately, i can't leave the app on in the background. this makes me think it could be a hardware issue....bad antenna? anyone have any ideas
Same problem
I have the same issue as OP. Got my phone sim unlocked, and it runs on SenseMOD-2012-05-18-225643 Android 4.0.4.
For once I did a factory reset, skipped verizon activation (can´t do and won´t work because I´m not in the USA and do not have a verizon SIM or service), set my network preference to GSM/WCDMA, and the network wasn´t working.
Rebooted, my network is identified as soon as it starts, but then it goes to "No Service". Try to search for network but my carrier does not appear.
Any help?
EDIT:
Playing around with the phone, setting GSM as your network and restarting the phone let me make phone calls. No internet though and the APN was configured correctly. The "E" symbol for the internet blinked once in a while, but never got service.
Also, playing around some more, got my phone to not recognize the network again by removing the SIM another time. This sucks.

Question Calls do not work when roaming

Setup:
sim: O2 - UK
e-sim: Orange - PL
I'm currently in Poland
Everything has been working fine until some 3 days ago. Since then:
O2 UK is showing as fully properly connected to a local network (roaming)
I can receive and send text messages via O2 UK (roaming)
Nobody can call me on my O2 UK number
I cannot make calls using the O2 UK number (I'm getting "the service you are trying to use is not available for this number" - in Polish and English, so presumably from the Polish roaming operator)
The O2 UK simcard has no issues in my old Oneplus mobile phone (it does take some 10min to work fully), so I know that roaming works. O2 have also confirmed that the roaming is unrestricted for me and they see no issues on their side.
I have tried manually selecting the network with little success (it keeps disconnecting and then switching back to automated selection).
Any ideas or similar experiences? :-/
Try forcing it to use hspa network, disable volte, etc.

Categories

Resources