Unable to unlock my htc desire 816 bootloader after relocking - Desire 816 Q&A, Help & Troubleshooting

Hello any one please help me , my mobile was unable to enter into recovery or unable to unlock bootloader , I always gets msg as entering into recovery while unlocking bootloader.
Im unable to flash stock recovery also ..
I need my device back to its factory state , Someone help me please
Im attaching the picture
Sent from my Che1-L04 using XDA Free mobile app

HTCDesire816_1 said:
Hello any one please help me , my mobile was unable to enter into recovery or unable to unlock bootloader , I always gets msg as entering into recovery while unlocking bootloader.
Im unable to flash stock recovery also ..
I need my device back to its factory state , Someone help me please
Im attaching the picture
Sent from my Che1-L04 using XDA Free mobile app
Click to expand...
Click to collapse
Try to use a stock RUU to put it completely back to stock

the_Victorian said:
Try to use a stock RUU to put it completely back to stock
Click to expand...
Click to collapse
Can you guide that process ...
Sent from my Che1-L04 using XDA Free mobile app

What model go you have?
You might want to try and regenerate your unlock key, relock your phone, verify it works without a issue, reunlock, then flash custom recovery again
Sent from my HTC Desire 816 using XDA Free mobile app

gumbyx84 said:
What model go you have?
You might want to try and regenerate your unlock key, relock your phone, verify it works without a issue, reunlock, then flash custom recovery again
Sent from my HTC Desire 816 using XDA Free mobile app
Click to expand...
Click to collapse
I have 816d indian version and its not unlocking again ... when I tried with htcdev site ... and it strucks on unlock menu if I select yes it will struck like this
Sent from my Che1-L04 using XDA Free mobile app

Stock RUU for indian htc desire 816 dual sim
the_Victorian said:
Try to use a stock RUU to put it completely back to stock
Click to expand...
Click to collapse
Hi,
Where i can get the Stock RUU for indian htc desire 816 dual sim version. Ispossibl eplz provide a Link to download.. me too has stuck on same bootloader unlock page with same error Entering Recovery mode.
Best Regards, Shan

Sivasr said:
Hi,
Where i can get the Stock RUU for indian htc desire 816 dual sim version. Ispossibl eplz provide a Link to download.. me too has stuck on same bootloader unlock page with same error Entering Recovery mode.
Best Regards, Shan
Click to expand...
Click to collapse
Same here bro.
i have got the following problem
I was on cm12. now want to revert to stock. so relocked the bootloader. now its showing me
*TAMPERED*
*RELOCKED*
*Securtity Warning*
its not booting into system.What Should i do???
And can HTC Service centre people help me with this?
HTC Desire 816 dual sim India a5dwg

I came to know that our phones RUU ha e to be 're installed. But we don't have RUU for Indian version with Dual SIM mode on online portal's....Yes HTC service center may help. But they might question us ant what we did and why we did? Anyways I didn't gone still HTC service.
Sent from my HTC Desire 816 dual sim using XDA Free mobile app

Sivasr said:
I came to know that our phones RUU ha e to be 're installed. But we don't have RUU for Indian version with Dual SIM mode on online portal's....Yes HTC service center may help. But they might question us ant what we did and why we did? Anyways I didn't gone still HTC service.
Sent from my HTC Desire 816 dual sim using XDA Free mobile app
Click to expand...
Click to collapse
Ok i understood it. The thing is that in order to flash stock rom we need:
1.RUU.exe for htc desire 816 dual sim india[Not available]
2. Stock Rom [Available]
3. Stock recovery[Available]
4. Fastboot commands like
fastboot oem lock
fastboot flash recovery (recoveryname).img
[Ok this is also available]
Since the stock RUU is not available there is no way in which you can revert back to stock.
So I went to hTc service centre they told me that they cannot help me since my device is *TAMPERED*. They told me the only solution is to change the motherboard which will give you stock.
Even i mailed hTc about the problem they told me that reverting back to stock is not possible("Officially".coz they havent released the ruu for us. Actually its possible if you have ruu. But they wont give u ruu.).
They told the same reason that my device is tampered.
SOLUTION:
What i did:
Unlocked my bootloader by following steps on hTC dev site
Flashed TWRP by followings steps on twrp site for a5
(Luckily i had cm12 )So it booted into system.
But if you dont have any rom, then flash it thru recovry.
SO BASICALLY WE ARE STUCK ON CUSTOM ROM, UNTILL THEY RELEASE RUU.

kaustubh22 said:
Ok i understood it. The thing is that in order to flash stock rom we need:
1.RUU.exe for htc desire 816 dual sim india[Not available]
2. Stock Rom [Available]
3. Stock recovery[Available]
4. Fastboot commands like
fastboot oem lock
fastboot flash recovery (recoveryname).img
[Ok this is also available]
Since the stock RUU is not available there is no way in which you can revert back to stock.
So I went to hTc service centre they told me that they cannot help me since my device is *TAMPERED*. They told me the only solution is to change the motherboard which will give you stock.
Even i mailed hTc about the problem they told me that reverting back to stock is not possible("Officially".coz they havent released the ruu for us. Actually its possible if you have ruu. But they wont give u ruu.).
They told the same reason that my device is tampered.
SOLUTION:
What i did:
Unlocked my bootloader by following steps on hTC dev site
Flashed TWRP by followings steps on twrp site for a5
(Luckily i had cm12 )So it booted into system.
But if you dont have any rom, then flash it thru recovry.
SO BASICALLY WE ARE STUCK ON CUSTOM ROM, UNTILL THEY RELEASE RUU.
Click to expand...
Click to collapse
Did they mention anything about the cost to replace the motherboard?

Droid ram said:
Did they mention anything about the cost to replace the motherboard?
Click to expand...
Click to collapse
this is bull****; they can and they will fix your device even if it's tampered. they do have all the required files, no motherboard change is needed. you'll just have to assure them that it's your responsibility, and that you'll pay the cost. If you can 't come to an agreement with your local hTC care, try another one. try writing to hTC support and/or customer experience/social media. explain your problem to them, they will come around. even if they don't at last, there are third party service shops that have the required files and can fix your phone(atleast where I live). I've heard that some even do it over the internet for you
cost of mobo change is usually 1/2 to 2/3 of the price of the device

seekfind said:
this is bull****; they can and they will fix your device even if it's tampered. they do have all the required files, no motherboard change is needed. you'll just have to assure them that it's your responsibility, and that you'll pay the cost. If you can 't come to an agreement with your local hTC care, try another one. try writing to hTC support and/or customer experience/social media. explain your problem to them, they will come around. even if they don't at last, there are third party service shops that have the required files and can fix your phone(atleast where I live). I've heard that some even do it over the internet for you
cost of mobo change is usually 1/2 to 2/3 of the price of the device
Click to expand...
Click to collapse
This is the reply I got from a chat session with a HTC service guy. "In regards to your query, we would like to inform you that HTC does not recommend our customers to convert or root the device as doing so voids the warranty of the device and also it may cause hardware to malfunction. We do not provide support for rooting and unlocking the bootloader." "I would like to inform you that we cannot help you with the RUU file ." When I asked the reason for not releasing the RUU the guy just ended the chat session!

Droid ram said:
This is the reply I got from a chat session with a HTC service guy. "In regards to your query, we would like to inform you that HTC does not recommend our customers to convert or root the device as doing so voids the warranty of the device and also it may cause hardware to malfunction. We do not provide support for rooting and unlocking the bootloader." "I would like to inform you that we cannot help you with the RUU file ." When I asked the reason for not releasing the RUU the guy just ended the chat session!
Click to expand...
Click to collapse
I'd say try again, over and over. I've had similar replies but if you're persistent , you're gonna find the right person, or the right way. this mobo change is stupid, and you should find someone who understands that

seekfind said:
I'd say try again, over and over. I've had similar replies but if you're persistent , you're gonna find the right person, or the right way. this mobo change is stupid, and you should find someone who understands that
Click to expand...
Click to collapse
Dude they dont provide you RUU. That itself means they no longer want to help you. Thats it.

bro same but then if we cant get ruu file then how can i save my htc desire 816 ? (india)

Related

No Stock ROM...Help!!!

Hello. I have an issue. I want to install LeeDrOiD but before I do I want to find the stock ROM for my phone. I have a UK Three network phone and I'm having trouble trying to find a stock ROM incase my phone decides to screw up during the install of the custom ROM.
Can someone help me? I've had an issue in the past when I didn't download a stock ROM for my G1 and now it's eternally screwed.
I'd imagine it's one of these......
http://forum.xda-developers.com/showthread.php?t=695667
wildcardspv said:
I'd imagine it's one of these......
http://forum.xda-developers.com/showthread.php?t=695667
Click to expand...
Click to collapse
It's not on there. That's why I asked for help.
Are you sure your phone is branded, does it show you carriers logo on boot etc.?
Just do a nandbackup.
via xda app
R.ik said:
Are you sure your phone is branded, does it show you carriers logo on boot etc.?
Click to expand...
Click to collapse
stankyou said:
Just do a nandbackup.
via xda app
Click to expand...
Click to collapse
It was given to me by a Three Network engineer after I asked for a new phone. As far as I know it's a three phone. It comes with the three software onboard.
I'll probably do a nandbackup.
Thanks.
You do not need a backup / the stock rom because the 2.3.3 RUU should be accepted in case of warranty (at least HTC accepts it).
im on three uk also here. yours would be one of these if you was in froyo:
http://shipped-roms.com/download.ph..._32.36.00.28U_4.06.00.02_2_release_124822.exe
or this
http://shipped-roms.com/download.ph...8.00.32U_5.11.05.14_release_149217_signed.exe
if you upgraded 2.3.3 than just get it from the HTC website

Htc desire bootloop

Hello! After unsuccessful update HTC Desire stuck in bootloop. I tried almost everything but nothing.
I tried flashing from RUU but it stucks on 18% Checking Header.
Please help to revive my desire.
There is no detail in this thread. Please supply everything you know.
My friend wanted to flash desire. But something happens and it stuck on the boot loader.
I think that i would repair it. I read much information and i was advised to flash it vie RUU. I tried to flash with WWE rom. But it stuck on 35%. http://ton.mrankalo.net/pics/stuck.png
I didnt know what to do and unplug the usb. And then desire restared and it appeared htc logo with one ! on the every 4 corners.
I downloaded
RUU_Bravo_H3G_UK_1.22.771.1_Radio_32.36.00.28U_4.06.00.02_2_release_127568_signed
because my friend told me that is is bought from Three UK.
Now it stuck on 20% Checking Header.
That's all.
Please help.
Edit: http://ton.mrankalo.net/pics/desire.jpg
That's the bootloader before my procedures today.
What did your friend flash with?
Best thing I recommend, download 2.3.3 RUU from htcdev.com (Kernel source section).
Then put device in fastboot (back + Power from off) then connect USB and run RUU.
If it hangs at radio and then says fail, may be broken
Almost 10 minutes it's stuck on the same: 35% Updating Radio. No error, nothing.
What about gold card? Can I make it without having access to desire's andriod?
Gold card wont help. If its hanging on radio, sounds like a radio brick. Contact HTC for warranty repair.
rootSU said:
Gold card wont help. If its hanging on radio, sounds like a radio brick. Contact HTC for warranty repair.
Click to expand...
Click to collapse
I dont think warranty will help. Any idias? I tried 2.3 Update from Htcdev. But it stuck on 22% Updating Radio.
toncata said:
I dont think warranty will help. Any idias? I tried 2.3 Update from Htcdev. But it stuck on 22% Updating Radio.
Click to expand...
Click to collapse
Why don't you think warranty will help?
Sent from my HTC Desire using Tapatalk
toncata said:
I dont think warranty will help. Any idias? I tried 2.3 Update from Htcdev. But it stuck on 22% Updating Radio.
Click to expand...
Click to collapse
Only reason it wont help is you are out of warranty or there isn't an official HTC center where you can have it repaired.
You just say that you are trying to upgrade to the official Gingerbread update and it didn't work as it should.
stankyou said:
Only reason it wont help is you are out of warranty or there isn't an official HTC center where you can have it repaired.
You just say that you are trying to upgrade to the official Gingerbread update and it didn't work as it should.
Click to expand...
Click to collapse
http://psas.revskills.de/?q=goldcard
This site is down. But if i make a goldcard.img i will make it to work.
toncata said:
http://psas.revskills.de/?q=goldcard
This site is down. But if i make a goldcard.img i will make it to work.
Click to expand...
Click to collapse
Well good luck then but like rootSU said, if it says it's failing on the Radio part of the update then the chances of having it fixed yourself is slim.
Like I told you in pm, using another ruu will not help you. Try for warranty. Of course if you use wrong ruu and put something that obviously shouldnt be there and then can't remove it, your warranty is screwed.
Anyway you have my advice. Remaining in this thread will just be.painful for me. best of luck.
Sent from my HTC Desire using Tapatalk
What about
http://android.modaco.com/topic/318...otloader-menus-and-stock-ruus-not-installing/
I think this will help.

			
				
rootSU said:
Click to expand...
Click to collapse
What do you think? Why you are angry? I want to repair the phone.
How will that thread help? No one on that thread fixed the issue. I have already told you, CONTACT HTC!
I contacted HTC 2 times and they didnt tell me anything. They asked me what happened and nothing else.
toncata said:
I contacted HTC 2 times and they didnt tell me anything. They asked me what happened and nothing else.
Click to expand...
Click to collapse
Tell them that you tried to update to 2.3.3 from HTCdev.com and now it will not flash past the radio. Tell them this is a warranty repair and ask them if you can send it to them.

Did OTA brocked my htc one x?

here's the situation
i have recently bought refurbished htc one x
i wanted to update it with offical jelly bean update it showed me
th update downloaded and i proceed to install it, i was a long time on the installing icon so i left my phone, when i got back it wouldnt turn on like the batery was empty
before doing the update it showed around 50% so i wasnt thinking about it, but it seems i died during the update
now - i cannot turn my phone on, its stuck on htc logo, i can access bootloader mode, it says i have hboot 1,12
radio 5.1204.162,29
the bootloader is locked
could someone tell me in simple steps how to bring it alive? is it even possible?
I havent flashed my one x in a while, but try charge it as much as you can while in recovery or bootloader mode.
Then try unlocking the bootloader using htcdev and Hasoons all in one toolkit from the dev section.
That will help you get a custom recovery installed and allow you to reinstall another firmware.
Not sure how much you already know so I apologise if this is basic info haha.
Also dont forget to flash the boot.img if you go with a custom rom
Good luck
Sent from my GT-N7100 using xda premium
Return it for repair if you can. Unlocking bootloader is the hard way out if you ask me.
Sent from my HTC One X
A ruu might be a way out, but it's a long shot because the ruu doesn't need a unlocked bootloader.
Mr Hofs said:
A ruu might be a way out, but it's a long shot because the ruu doesn't need a unlocked bootloader.
Click to expand...
Click to collapse
Try this first.
I completely forgot about RUUs. You need to get the one that matches your CID
Sent from my GT-N7100 using xda premium
Sending it for repair isnt really an option as i bought the device and now im leaving the uk.
so they would send it back to me as ill be in another country.
also i opened it as i had the anthena problem but i solved it.
software speaking, as that is the problem, is it harf to fix?
i had couple of androids and customized all of them, but im new to htc and all that ruu,cids...
i dont mind custom rom, right now i just want to recover any functionality.
So if the ruu is the easiest way out is there a newbie tutorial? as i cant find it
and is unlocking the bootloader, flashing a custom recovery ans rom is so complicated to other devices?
i dont.know.what do you nean by flashing boot.img while flashing rom
When you run an ruu the computer end of it walks you through what to do. Make sure you have latest version of htc sync installed and do exactly what it says. Also returning it is the best option under normal circumstances. I did exactly that when ota wrecked my shift

[Q] Urgent Need to revert back to stock for warranty service

Ok so I have installed arhd and want to revert back to stock for warranty service
I made a Nandroid backup before unlocking the bootloader
Please guide me through the process
specs:-
cid-11111111
hboot-1.36
s-off
U can't get completely to stock. You have to install your main version RUU after locking the bootloader, but u will face the problem where the bootloader says 'relocked' instead of 'locked'
Sent from my HTC One X using xda premium
So will I be able to get warranty service or not
I don't think so dude.
Sent from my HTC One X using xda premium
Can anyone else confirm this fact?
You can easily return to stock and run any ruu because you have s-off
with s-off you can also LOCK the bootloader instead of relocked, so lock it and send it for warranty
Depends on what is the problem with Your HOX. If they need to replace Your motherboard then You gonna pay for it. HTC official policy... I'm from Poland and I sent it for repair 3 times. Everytime they needed to replace motherboard. And they did it two times even with relocked bootloader (don't know why, maybe they always repair phones with broken autorotation? common issue with hox. coz it was the case with first and second repair). 3rd time I got problem with screen backlight and bang - ~$300 . I tried contacting with HTC Poland and HTC Taiwan but same answer. If bootloader was unlocked and motherboard needs to be replaced You need to pay for it. Any other issue with any other part and they fix it for free. So hard to tell really. You may be lucky What is Your issue with HOX? You may also consider burning down the motherboard... They will not be able to tell if You had bootloader unlocked... But it's kinda cheating... I just read somewhere that some dude did it and they replaced his motherboard for free
Stefan0vic said:
You can easily return to stock and run any ruu because you have s-off
with s-off you can also LOCK the bootloader instead of relocked, so lock it and send it for warranty
Click to expand...
Click to collapse
These are good news, am thinking of selling my phone and getting s-off HOX.
Sent from my HTC One X using xda premium
Stefan0vic said:
You can easily return to stock and run any ruu because you have s-off
with s-off you can also LOCK the bootloader instead of relocked, so lock it and send it for warranty
Click to expand...
Click to collapse
Can you explain how to lock bootloader
I have a nandroid backup can I use that for restoring my phone
Please explain
Thanks for everyone that helped really appreciate all replies
And I just realized that putting "urgent" in my title of the thread does not mean that my question is more important than others
Any help will be appreciated
An s-off hox also can show relocked only.

HTC Desire 620g Crashed During update

Hi,
A few days an update came via OTA. While the update was installing the android logo suddenly lie down and it says "No Command" I Now when i switch on the device the HTC logo Comes and then the android logo lie down and says "No Command". What can i do now. Please help me.
shadabsowad said:
Hi,
A few days an update came via OTA. While the update was installing the android logo suddenly lie down and it says "No Command" I Now when i switch on the device the HTC logo Comes and then the android logo lie down and says "No Command". What can i do now. Please help me.
Click to expand...
Click to collapse
Best bet is to try find the correct ruu for your deveice and run it via pc. Look in HTCDEV website
jmcclue said:
Best bet is to try find the correct ruu for your deveice and run it via pc. Look in HTCDEV website
Click to expand...
Click to collapse
Can you please give a link that can help me. It would be very helpful for me
shadabsowad said:
Can you please give a link that can help me. It would be very helpful for me
Click to expand...
Click to collapse
https://www.htcdev.com/devcenter/downloads
Put in ur device in the drop down boxes, its that easy. Make sure u use the correct ruu for ur phone.
jmcclue said:
Put in ur device in the drop down boxes, its that easy. Make sure u use the correct ruu for ur phone.
Click to expand...
Click to collapse
I cant found HTC 620g or HTC 620 Kernel of my region. thats the main problem. Can i use the other region RUU like EU Kernel.
shadabsowad said:
I cant found HTC 620g or HTC 620 Kernel of my region. thats the main problem. Can i use the other region RUU like EU Kernel.
Click to expand...
Click to collapse
I don't think so, you have to find the correct ruu, what network provider you on?
Sent from my HTC Desire S using XDA Free mobile app
lilsafbig said:
I don't think so, you have to find the correct ruu, what network provider you on?
Sent from my HTC Desire S using XDA Free mobile app
Click to expand...
Click to collapse
I search the drop down box bt there is no model like HTC 620G. Can u gyz help me plz. I am in big trouble. In Bangladesh None can fix my phone. They all said the same thing. The software isn't available.
shadabsowad said:
I search the drop down box bt there is no model like HTC 620G. Can u gyz help me plz. I am in big trouble. In Bangladesh None can fix my phone. They all said the same thing. The software isn't available.
Click to expand...
Click to collapse
I can't help you then, you might have to try the 620 ruu but it could still brick your phone, can you go into your boot loader and factory reset it.
Sent from my Desire S using XDA Free mobile app
shadabsowad said:
I search the drop down box bt there is no model like HTC 620G. Can u gyz help me plz. I am in big trouble. In Bangladesh None can fix my phone. They all said the same thing. The software isn't available.
Click to expand...
Click to collapse
Do you still need the RUU?
http://www.ir-file.com/portal/index.php?dir=Firmware/HTC/HTC_Android/A31MG_DUG/
you have to pay min $15 to get a months access 30gb of downloads, I used it for the 620 A31ul
Thanks for the post. Please reply me to [email protected]
shadabsowad said:
I search the drop down box bt there is no model like HTC 620G. Can u gyz help me plz. I am in big trouble. In Bangladesh None can fix my phone. They all said the same thing. The software isn't available.
Click to expand...
Click to collapse
Hello shadabsowad.
your post makes me a bit okay. cus im facing the same problem with my phone. Please update me if you got any solution with your problems or if you have any suggestions for me..
Best regards
John..
My ruu
My cid, and option is not in Sweden aither , but i tok orange and its working.
But yes this is not a g. My is Desire 620 ...... A31ul
damn ... before it i loved htc company but now i hate them . my phone is brick because of a **** ota update
This is a forum for the HTC Desire Bravo A8181.
This is a forum for the HTC Desire Bravo A8181.
See with your own eyes.
I used kingroot to root my desire 620g and it was successful then I used the purify app to remove bloatware , and the phone didn't show anything wrong...but the next day its stable for some hours then its crashing and switching off browsers, to extent I have to restart it....what Did I do wrong and how can I fix this

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