Screen Issue - G4 Q&A, Help & Troubleshooting

I just got my G4 in the mail from T-Mobile and set it up, but I'm having some issues with the screen. The left side (from the edge to about a centimeter in in, and from top to bottom) has been semi-responsive. The rest of the screen works without issue, but I have to drag from the functional side to the defective side to get any response. Even then it only works for the next touch.
Only thing I've done to the phone under the cover is insert the SIM and SD card.
I'm really enjoying this phone, but I think I need a replacement device. Any thoughts/suggestions on this?

Screen protector? If so, take it off and see.

Related

Touch Pro 2 creaks when pressing down near the end call button

Hey guys, my T-mobile Touch Pro 2 creaks whenever I press down on the bottom corner with the end call button. Even when I slide the screen out and squeeze that corner it makes the noise. Does anyone know how to fix this?
I don't think you can expect anyone to respond with a fix such as a registry edit for your problem. Best to return it for an exchange if possible.
mine does the same, i always assumed it was just the nature of the hardware..
I noticed this on my brothers tmobile touch pro 2. And his is less than 20 days old.
But my tmobile touch pro 2 does not do this.
When I was checking his it did the cracking noise and did not feel correct.
Are you going to return yours and how long does it typically take to process an exchange. Can I just walk into a tmoible store to do it?
mine does too. its more of a feel than a sound. it doesnt appear to be hurting anything.
Mine too. Hadn't really considered it as a reason for repair until now
That sound comes from your battery cover. I have the same problem with mine as well. It's because the battery cover is not sitting plush against the innards of the phone.
Simple fix.
1) Cut a piece of paper about 4 inches long and 3/4 of an inch wide.
2) Make 2 folds... one from the left and one from the right
3) Place it on the battery and put the battery cover back on. Make sure you place it exactly as shown in the picture to avoid breaking any of the plastic locking extensions!
Problem Solved!
Pictures Here
Mine did the same (1 month old) , however with time the sound disappeared, if you try and slide the keyboard and hold the lower right corner of the screen then squeeze gently with both fingers you will hear the sound..... not sure if its considered a faulty thing, but I am fine with it...

[Q] What do I need?

Ok, so I didn't know that, that (from my other post) was "Insurance fraud". So I decided to fix the phone myself, Insurance cancelled. Now as you may already know, I stood on my phone. I am guessing that the Digitizer is the touch panel and the screen is a the botton displaying the image.. Once the damage was done, I quickly checked if the phone was alright so I pressed the "Unlock key" and had to swipe the unlock screen to see if the phone was working, so obviously the Digitizer is working as it did change to homescreen when I swiped the screen.
As I panicked I took the battery out, and turning the phone back on hoping it will work, It did not. Some green dots and lines started apearing. Then it stopped displaying, so a black screen after the vibration when I'm turning on the phone.
I also know that the phone is still working because when I plug it into my computer Windows 7 has that little bleep..
The glass screen is not cracked but, when you look at the screen at an angle you see the some scratches (or cracks) underneath on the AMOLED..
Now, my question is, do I need a new AMOLED or a new Digitizer?
thanks for your time!
edit; I've been looking at abit of nexus one Screens/Digitizer's, they seem cheaper, so would they work with a Desire?

Touch screen has stopped!!!! Help!!!

My phone has been going great and giving no issues. Byt the other evening suddenly the toicuh screen stopped being responsive!!! Totally randomly. No drop or spil or anythign like that, no new software or roms recently.
When you open it the keyboard still lights up, and after a hard reset, you can navigate a bit using the keys. But ZERO response from the screen!!!
As i say, this is even with a hard reset!!! I also tried using masking tip to pressure the screen in case somethign was stuck.
Ok it mighty be the digitiser, or a loose connection. Im hoping not.
Has anyone experienced this or similar and is tehre anythign else i can try before i take the plunge and get someone to look at it??? (its out of warranty unfort)
Ouch
Sorry to hear. It happened to me months back. It started with very uncalibrated clicks... making corner clicking impossible to compensate for.
I've recompensated, but that didn't last long - and it eventually degraded to no touch screen. With insurance, I did get a refurbish for my woes.
I flashed Stock ROM and relocked. No luck.
I'd still back up everything.
Reformat SD card.
Reflash stock ROM
Relock the device - all to see if it helps.
I did have a similar recent problem - but in this case it's because I was using a clip on hard case front that must've been putting pressure on the touch screen.
Hopefully one of these helps you out. Good luck
When my screen stopped responding it was due to a more physical thing.
I read this somewhere and tried it, worked instantly!
You have to get your finger nail under the screen (try pushing your nail into the edge of the screen from the side) and lift the screen up a bit.
This worked for me. If you think its a physical and not software issue give it a shot.
I have had the same problem.
I bought new touch screen on ebay (about $15) and after replacement the device works well.
stop everything !!!!!
if you have Google G Mail set up on your phone remove it and it will fix it's self
somthing google / G mail is doing the tilt 2 doesn't like
causing the "Sleep Of Death"
Hi guys
I have tried all the above
Last resort is i got sprite backyup to work
BUT HOW THE HELL DO YOU HIT "NEXT" OR "OK" FROM THE KEYBOARD AS SCREEN DOESNT WORK????
npahlavan said:
When my screen stopped responding it was due to a more physical thing.
I read this somewhere and tried it, worked instantly!
You have to get your finger nail under the screen (try pushing your nail into the edge of the screen from the side) and lift the screen up a bit.
This worked for me. If you think its a physical and not software issue give it a shot.
Click to expand...
Click to collapse
Woohoo! It worked for me too!
Below is one more post on this topic from another forum:
Originally Posted by p38fln View Post
Well, I finally figured out how this is happening - the digitizer is GLUED on to the phone's plastic case. The glue is like rubber cement, not rigid like super glue. Eventually, the glue lets the screen slide into the center of the phone, until the digitizer actually touches the screen - and then, the digitizer stops working.
It's actually very simple to fix - slide a finger nail under the plastic by the speaker and gently pry the digitizer up. Then, put it back. You dont need to remove it totally from the phone. It will flex back to its flat shape as soon as the glue releases. As soon as you stick it back down, the touch screen will work again.

htc Desire 610 Touch screen issue

My 5 month old htc Desire 610 has encountered some Touch Screen issues. It has two "blank" or "broken" vertical lines where the touch screen does not respond and sometimes momentarily the entire touch screen doesn't work. For the past month, applying pressure to the rear upper right hand corner, behind the front facing camera, seemed to provide a temporary fix until now. I have ordered and replaced the entire touch/display but the problem still occurs. It is driving me MAD.
I think what caused it was a silicon case which I had, and when I was bored I would pull it off and on starting in the upper right corner.
The pictures I attached shows when I drag my finger slowly from left or right, a circle is made and the size depends on how long I left my finger there, my phone thinks I am leaving my finger just left of the two lines before continuing on the other side of the touch-screen-blank lines.
This all sounds confusing but help is very appreciated
I found the problem!!
I took the phone apart and placed a small padding behind the touch screen connector (the one coming from the top) and BANG! It works.
This may solve other touch screen issues out there.
Same Issue - Any Advice?
phcreery said:
I found the problem!!
I took the phone apart and placed a small padding behind the touch screen connector (the one coming from the top) and BANG! It works.
This may solve other touch screen issues out there.
Click to expand...
Click to collapse
I'm having the same issue, also have a silicone BodyGlove case which I also flip on and off when I'm bored and it's started screwing with the touchscreen. How'd you get the case of the phone open, what material (i presume something non-conductive) did you use for the padding, and do you have any pictures? I plan to document this procedure when I do it and post for reference. My phone is just over 7 months old, and I don't want to have to buy a new one just yet.
Thanks,
Thanks worked
Sent from my a3ul using XDA Free mobile app
Sometimes my phone gone blank while I using I have to close the apps and open again
phcreery said:
I found the problem!!
I took the phone apart and placed a small padding behind the touch screen connector (the one coming from the top) and BANG! It works.
This may solve other touch screen issues out there.
Click to expand...
Click to collapse
Works in my case too.
Thanks.

No Display after dropping phone

Hi,
Unfortunately for me i dropped my phone and cracked my tempered glass in several places. gladly the screen underneath was perfectly fine after drop however, it has developed a fault as the screen won't turn on at all. I tried turning it off and restarting and although i can hear the boot up logo sound i see no picture at all. i can receive calls but cannot answer due to screen not displaying.
The screen had four main pressure cracks.... one is top left, one on the ear speaker, one bottom middle and one bottom left of phone. hopefully you can see it in picture.
Can you give advice on what to try or do to resolve this? will i need a new screen or disassemble to see what the issue is?
I've only had the phone for 2/3 months at most
Thanks in advance
looks like i will answer my own question....
i bought a replacement lcd & digitiser, one complete unit and swapped the necessary components over to new screen. all is working and good. not sure if the screen is repairable but there are other parts inside this screen worth selling on. it still has a non cracked immaculate screen along with the charging port and other stuff inside old screen.
at a cost of £70, i consider this an expensive fix
Thanks for the input kakawak
cheers

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