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I’ve had my Epic 4G since August of last year. I ended service with Sprint in the following month and bought the Epic 4G outright to use as an Android device. So I have no data plan on it, I can only go online and download things if there is a wifi connection present. Since I have no home wifi, that means a lot of trips to McDonald’s and Starbucks and the local library. The phone I use to make calls is a cheapo phone on Cricket’s network.
Anyway, a couple of weeks ago I rooted my phone using QBKing’s tutorial video on Youtube. I am now on Gingerbread.FC09. Everything seemed to work fine. I went to a wifi spot, downloaded Titanium Backup from the Google Play store, everything still worked. I used Titanium Backup to delete four things: Amazon MP3, Nascar, Sprint Football, and Sprint TV & Movies. Nothing else. After that deletion, however, when I try to go to the Google Play Store on a wifi connection, it closes. Not force closes, just…opens than closes as if it was never open in the first place.
I have tried:
-talking to QBKing himself about it (he can’t figure it out either)
-clearing the partition
-clearing the Delvik cache
-finding the most recent version of Google Play Store, downloading it to my phone via mass storage, and installing it by double clicking the apk
-Uninstalling updates for Google Play Store (“clear cache” and “clear data” is always greyed out)
-Deleting Titanium Backup
None of these actions have had any effect. I can still surf the net normally, even upload videos to Youtube. Nothing has been effected except my ability to open Play Store. I even get update notifications that I have apps that need updating.
I have searched xda and while I have found threads with similar issues, none for the Epic 4G. I am not sure if I should take an answer I saw for a completely different phone by a completely different maker and apply it to mine. Plus I wonder if my problem is unique given that I have a phone with no service.
Other info that might help:
-I have Google Services Framework Version 2.3.7. I can’t seem to find a more recent version of that.
-Kernel Version is 2.6.35.7
-No roms, at all, I’ve been too focused on trying to get Google Play Store to work again to even think about getting and flashing roms.
Any help would be appreciated. Thank you.
Try removing your Google account and re-adding it.
darkierawr said:
Try removing your Google account and re-adding it.
Click to expand...
Click to collapse
Okay...I went through Accounts and Sync and selected the google account under Manage accounts. Selected remove account, got the warning if I really want to delete it, I selected remove account...then got a popup saying I can only remove this account by resetting the phone to factory defaults.
I've already backed up my phone through clockwork (ate up a bit of my microSD card but its there). So if the only way to delete my Google account is to factory reset my phone, I can get it all back in recovery? But won't it also "recover" the same problem?
EpicMikeNC said:
Okay...I went through Accounts and Sync and selected the google account under Manage accounts. Selected remove account, got the warning if I really want to delete it, I selected remove account...then got a popup saying I can only remove this account by resetting the phone to factory defaults.
I've already backed up my phone through clockwork (ate up a bit of my microSD card but its there). So if the only way to delete my Google account is to factory reset my phone, I can get it all back in recovery? But won't it also "recover" the same problem?
Click to expand...
Click to collapse
Set up another google account, then delete your original one, then set it back up... it will only let you delete your google account if you have more than one set up....
I'm in your shoes as I use my non-activated Epic 4G over WIFI. Do yourself a favor and reflash with Cyanogenmod 9 release ROM and apps:
http://download.cyanogenmod.com/get/jenkins/5801/cm-9.0.0-epicmtd.zip
http://goo.im/gapps/gapps-jb-20120726-signed.zip
My Epic 4G has become great to awesome after doing so and Google Play works fine.
flastnoles11 said:
Set up another google account, then delete your original one, then set it back up... it will only let you delete your google account if you have more than one set up....
Click to expand...
Click to collapse
Okay, I just went to the local McD's for wifi, set up another Google account, tried to delete the old one...and it gave me the same warning that I have to reset the phone to factory settings to do this. Apparently the first Google account is connected to too many things to just delete it.
EpicMikeNC said:
Okay, I just went to the local McD's for wifi, set up another Google account, tried to delete the old one...and it gave me the same warning that I have to reset the phone to factory settings to do this. Apparently the first Google account is connected to too many things to just delete it.
Click to expand...
Click to collapse
I believe you need to clear the data/cache from the Google account manager app in order for it to let you delete that account.
It's one of the google apps anyways. Can't remember exactly which one at the moment.
mi7chy said:
I'm in your shoes as I use my non-activated Epic 4G over WIFI. Do yourself a favor and reflash with Cyanogenmod 9 release ROM and apps:
http://download.cyanogenmod.com/get/jenkins/5801/cm-9.0.0-epicmtd.zip
http://goo.im/gapps/gapps-jb-20120726-signed.zip
My Epic 4G has become great to awesome after doing so and Google Play works fine.
Click to expand...
Click to collapse
Okay I have the cyanogenmod saved to my sd card, but I can't seem to download the gapps zip from your link nor from google searches. I'll give it a try when I can. I am kind of hesitant to do this, but...I've already backed up everything in recovery plus I reinstalled Titanium Backup and backed up my apps, so...I should be good to go whenever the gapps zip becomes available. For now I am going to try and figure out what app GuidingArrow is talking about.
Okay, I found a functioning gapps from the official wiki site. So I have flashed my phone following, again, a QBKing tutorial. This Cyanogenmod seems pretty cool. My camera seems to be downgraded, but other than that, nice. I am about to go to a McD's and...hope for the best regarding the Google Play store.
Problem Solved
When I flashed it to Cyanogenmod 9, I soft bricked my phone by trying to install backup (oops). So, I used Odin to restore to stock then rerooted.
Turns out the problem all along was...nothing was mentioned in the vid I saw about flashing the gapps right after flashing the rom. But It was mentioned in the video for flashing to Cyanogenmod 9, so when I restored to stock and then rerooted I flashed gapps this time. And voila, I have the Google Play Store working again. I used Titanium Backup to restore my apps, readded my Google account, and everything is fine and dandy again.
The only thing is, I have decided not to go back to Cyanogenmod 9 for now, not without more research. One of the most important features on the Epic 4G (to me anyway), is the camera, and when I was briefly on Cyanogenmod 9 before I soft bricked my phone, the camera seemed...downgraded, to have less features than it has now. Just going to do more research on that end before flashing it again.
fixed
RodimusConvoy said:
I’ve had my Epic 4G since August of last year. I ended service with Sprint in the following month and bought the Epic 4G outright to use as an Android device. So I have no data plan on it, I can only go online and download things if there is a wifi connection present. Since I have no home wifi, that means a lot of trips to McDonald’s and Starbucks and the local library. The phone I use to make calls is a cheapo phone on Cricket’s network.
Anyway, a couple of weeks ago I rooted my phone using QBKing’s tutorial video on Youtube. I am now on Gingerbread.FC09. Everything seemed to work fine. I went to a wifi spot, downloaded Titanium Backup from the Google Play store, everything still worked. I used Titanium Backup to delete four things: Amazon MP3, Nascar, Sprint Football, and Sprint TV & Movies. Nothing else. After that deletion, however, when I try to go to the Google Play Store on a wifi connection, it closes. Not force closes, just…opens than closes as if it was never open in the first place.
I have tried:
-talking to QBKing himself about it (he can’t figure it out either)
-clearing the partition
-clearing the Delvik cache
-finding the most recent version of Google Play Store, downloading it to my phone via mass storage, and installing it by double clicking the apk
-Uninstalling updates for Google Play Store (“clear cache” and “clear data” is always greyed out)
-Deleting Titanium Backup
None of these actions have had any effect. I can still surf the net normally, even upload videos to Youtube. Nothing has been effected except my ability to open Play Store. I even get update notifications that I have apps that need updating.
I have searched xda and while I have found threads with similar issues, none for the Epic 4G. I am not sure if I should take an answer I saw for a completely different phone by a completely different maker and apply it to mine. Plus I wonder if my problem is unique given that I have a phone with no service.
Other info that might help:
-I have Google Services Framework Version 2.3.7. I can’t seem to find a more recent version of that.
-Kernel Version is 2.6.35.7
-No roms, at all, I’ve been too focused on trying to get Google Play Store to work again to even think about getting and flashing roms.
Any help would be appreciated. Thank you.
Click to expand...
Click to collapse
[FIX]
few and simple steps
clear the data for play store
turn off your wifi
go to settings accounts
remove the google account
then add the account again and reboot
after you reboot
turn on your wifi
BEFORE YOU TRY TO OPEN THE PLAY STORE
go to PLAY NEWSSTAND WAIT FOR IT UNTIL IT LOADS
now you can test ur playstore
I just booted my brand new 2014 note and when the home screen finally showed up the notification bar was full of warning sign/exclamation marks each mentioning a different app saying "<app name>" could not be downloaded due to an error (920)".
I've bought well over a dozen Android devices through the years and they've all downloaded my set of apps just fine. Some of the apps that get downloaded cannot be found on the app store any more as the developer packed up and left, but they still download when I get a new device.
But, this error essentially means that none of my initial download of apps (which is the only way I get some of my legacy apps) didn't happen.
Any thoughts on troubleshooting this? I didn't find any references to the problem in the Note2014 forums.
Also, if I can get the downloads to work, any thoughts on triggering it to do the "brand new device download" again?
FWIW, I did try a factory reset once the new system update downloaded to see if it would download the apps with the new OTA version of the play store, but the same thing happened all over again...
Note that the standard solutions you find on the web include removing your Google account and adding it back and force stopping the Google Play Store and then clearing its data and cache.
I recreated the account about 4 times and cleared the data and cache about 15 or so times and one of those times it managed to download just updates for the pre-installed apps, leaving me with none of the 100 or so apps I usually have. I then tried recreating the account and clearing the data again a few times, but it stubbornly refused to believe it had any more work to do.
Then I did another Factory Reset after all of that, hoping that the gremlins were asleep, but it came back up to the notification list full of hundreds of 920 errors. I also found a thread on the web about someone asking about retriggering the initial download of all of the apps and nobody could find a solution - they eventually gave up and just manually reinstalled all of the apps. That isn't really a good solution for the hundreds of apps that I typically carry and isn't even possible for the 5 or 6 that are no longer searchable on the Play Store (they must be downloaded in that initial download or they won't appear. I can get their 920 notification errors, but I can't use that to trigger another download of the original app...
I've had the same issue. Usually, I just turn the device off for a bit, turn it back on and it's fine. It seems to be an odd issue. If it lasts longer than a day I'd try the factory reset, not right away however.
The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.
skyline23 said:
The problem is you have more than 5 devices attached to your android play store account. Go into google play and remove some of your older devices.
Click to expand...
Click to collapse
That sounds like the most knowledgeable advice so far, but I'm not sure how to follow it. I found where my devices are listed in the play store (play.google.com => gear icon => settings) and I do have more than 5 devices (8 currently listed including the new 2014 Note) on the account, but...
- there is no way to remove them. All I can do is hide them (visibility).
- There were only 4 total that weren't hidden, including the new Note.
So, if this is an issue of more than 5 visible devices, I didn't even have 5 visible with the new tablet. If it's an issue of deleting them from the account, there is no option for that (only changing their name and a checkbox for visibility).
All of them have a "last used" date within the last couple of years. Perhaps there is a 2 year timeout?
I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.
Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
flarbear said:
I just did a factory reset after updating the visibilities in my Google Play account. Unfortunately, I think Google has shifted from "downloading the apps from your old devices" to "Oh, hey, we recognize that device - it was the one you didn't download any apps to, right?" and so now I'll never be able to get that factory fresh download unless someone knows the magic to make Google treat it like a brand new device.
Click to expand...
Click to collapse
skyline23 said:
Sorry I wasnt clear. If you make then not visible, thats the same as deleting it. If you make the note not visible, then google should see it as a new device. Are you sure you're checking the auto reload option when you are setting up the note?
Click to expand...
Click to collapse
I had downloaded a bunch of apps last night (I was up to the F's by scanning the app list on my old tablet), but this was worth an experiment to try.
I had already unchecked all of the devices other than my Notes and my phone, so I unchecked the tick mark next to the new unnamed device and factory reset my 2014 Note. It came back up and managed to start installing apps without errors - woohoo!
But, it only reinstalled the apps that I had been busy downloading last night. Perhaps I mucked it up when I started downloading apps and so now it remembers my device even if it was unchecked?
I found a few apps that aren't "searchable" by going to the "All" tab in the list of "My Apps" in Google Play Store. One of them worked, but another (the Doodle Android app for the Doodle.com service) refuses to install. That may be due to the fact that they have modified the app to be "not compatible with any of your devices". The version installed on my old Note gets an error on startup, so they may have manually sabotaged it (and given that they now have a $3 pay app, I can imagine why). If I remember my device install history I seem to recall that the initial app install could install older versions of apps that aren't accessible from the Play Store (and I relied on that in the past to avoid updates that broke things when I got a new device) so it might have been able to install the version that I last installed on my old Note, but in this case it probably wouldn't have worked out of the box.
Still, at least some of the withdrawn apps are still visible in the "All apps" tab...
Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.
skyline23 said:
Probably just version conflicts. I have a lot of apps I paid for that wont show up and install on my note 10.1. Even some apps that work on my note3 wont be compatible with the 10.1. Your 'all apps' should always show you the apps you paid for and workable. As for pulled or discontinued apps, try finding the apk and side loading them.
Click to expand...
Click to collapse
I assume you are referring to my example of the Doodle app that won't install?
The apps that failed to download when I did my most recent factory reset are the ones that I didn't manually install last night. It was 1:1 as far as downloading only those apps (A-F) that I had downloaded last night and none of the others. It looks like the system has permanently remembered the app set for my new device whether or not I uncheck it from my list of active Google Play devices...
I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!
skyline23 said:
I see.. I guess you'll just have to go to 'my apps' and install manually one by one. Have fun with your note. It's an amazing device!
Click to expand...
Click to collapse
grrr. many of my games, including crystal defenders and need for speed most wanted are telling me i have to buy the app or the device isn't authorized for this game. never had this problem before, just using my google play account as usual. advice?
Google playstore probably detected that you had too many devices using the same play account. Dont think theres a work around
I had this on my first one..
Then it filled up the memory with hardly any app installed and kept boot-looping. Same results after restoring so I returned it and bought a new one. No more issues! I didn't restore backups from Google though.
For me Method 1 worked
Here are couple of fixes for the infamous error 920 or “App could not be downloaded due to an error 920” :
Method 1:
Turn your wi-fi off
Turn your wi-fi on
Run Google Play Store and install or update the app
Method 2:
Go to settings>>Accounts>> Delete your Google account synced with Google Play.
Restart Phone and add your Google account back in the settings. Alternately, add a different Google account.
Run Google Play Store and download your app.
Method 3:
Go to settings >> Apps >> Open “All” tab
Find and click Google Play Store >>Clear Cache and Clear Data
Now from the same tab uninstall Google Play Store Updates
Restart your phone, open Google Play Store and install the app
What worked for me
1.First Remove your google account from the device
Settings -- Accounts -- Google -- (select your email account) -- Remove
2.Then clean cache and data of Google Play store
Settings -- Application Manager -- Google play store -- remove cache, remove data, force stop (in that order)
3.Then turn off for 15 seconds
4.Add your account again on Google accounts
Settings -- Accounts -- Google -- (sign in with your account)
It worked well after that!
And I tried many other options before without it working.
As quick commercial if anyone is having problems with the stupid google update that makes the tablet not access properly the SD Card, I just found an app that amazingly fixed it with one click. Only for rooted users:
NextApp SDfix
Works fast and after a reboot you can use your SD card again!
I've tried following the guide I found below but still couldn't get it to show up. It comes up in the play store settings but not ADM. My location is turned on high accuracy and my gps functions completely fine. Next thing I'll try is a full factory wipe but I hope it doesn't come to that.
Anyone have an idea?
Code:
Clear data for the following apps:
Play Store
Download Manager
Google Services Framework
Restart your phone.
Fire up the Play Store app.
Wait for the device to show again on the web Play Store. It will appear under Settings > Devices. It may take a half-hour to several hours to appear.
When your phone has shown up in the Play Store with the date registered as today's date, proceed with the next steps, but not before.
Open Google Settings from your device's apps menu.
Touch Android Device Manage(security).
Uncheck Allow remote factory reset.
Go to your device's main Settings menu, then touch Apps > All > Google Play services.
Touch Clear Data. Note that this action doesn't remove personal data.
Go back to Google Settings and Security and select Allow remote factory reset.
Restart your device.
Just remember do this in order, also only do this on devices which are not showing in ADM app and wait till you see device on web at play store devices before completing stick to the order.
I have exactly the same problem, the only work around I could find was to set up a new Google account just for device manager; it's not ideal but it works. I am pretty sure I maxed out my main account with activations, annoying problem I wish I could find a proper solution.
My wife have updated the phone to 10.0.0.185 and got some issues with loading apps related to Google.
Example:
- Google photos won't load/keeps loading
- Google drive won't load/keeps loading
- YouTube won't load/keeps loading
- Google Play sometimes not work correctly
- Backup WhatsApp via Google Drive won't work.
- Sometimes issue with WiFi/mobile internet
It seems I got issue with all Google products..
Someone got these issues?
Kind regards
I don't have these issues on mine. Can't verify the WhatsAppp issue since I don't use this app. The only google issue I have is that I am unable to use Google Assistant via OK google or Hey Google since I can't activate voice match.
I suggest you try to do a Factory Reset.
stanleyhafeld said:
My wife have updated the phone to 10.0.0.185 and got some issues with loading apps related to Google.
Example:
- Google photos won't load/keeps loading
- Google drive won't load/keeps loading
- YouTube won't load/keeps loading
- Google Play sometimes not work correctly
- Backup WhatsApp via Google Drive won't work.
- Sometimes issue with WiFi/mobile internet
It seems I got issue with all Google products..
Someone got these issues?
Kind regards
Click to expand...
Click to collapse
Sent from my HUAWEI EVR-AL00 using XDA Labs
I used to have the same issues after doing a factory reset. Before factory reset, everything worked on EMUI 10. I'm on TL00. Now I'm back on 9.0.0.200.
I have the exact same problems - haven't tried factory reset yet. Seems that some (mostly Google) services cannot reach their servers, or only on mobile data, not on wifi...
I'll probably try the factory reset later today...
SOLVED
OK, I've done a factory reset, restored my backup and it seems to have worked - at least Photos seem to be uploading.
Have .APKs ready for Google Play Store, Chrome, things like SwiftKey keyboard...
EDIT: Yep, everything's working fine after factory reset.
Have you managed to solve this? I'm on 10.0.0.148 and I'm experiencing exact same issues. The phone came preinstalled with Android Pie and I had Google Play Store installed via GMS Installer 1.2.
I have upgraded to Android 10 and received build 10.0.0.188 and this rendered Play Store unusable. The app stopped to initialize. I couldn't login into my Google account anymore, and Play Store started to show that it is being installing some update.
I did a full reset, and everything gone wild. I noticed that if I install Google Play Store APK, some Google apps like Google GMail, Google Maps, Google Drive and Google Photos begin to work. I can even open Google profile properties from within these apps.
However, Google Books never works, it shows whore screen after being started indicating that it cannot connect to Google Servers. Also, news feed in Google Chrome works until you enable bookmark synchronization. Once you do that, the feed disappears and Chrome begins to indicate it will gonna show the news sometime later. Of course, this later time never comes.
At the same time, if you open Google account synchronization settings, you'll notice Chrome synchronization indicates that it works, however GMail and Contacts fall to synchronize.
Also Contracts are listed twice in synchronization status as if there were two Contacts apps on the phone. I only have Huawei contacts, I did no install Google Contacts.
If I install Google Contacts, or Google Framework Services, or Google Play Services, or Google Books, then immediately after installing these apps Google contact synchronization brakes. All Google apps stop seeing internet connection. Opening profile shows the phone is offline. Also, if I logout from Google account, I'm never able to login any of the Google app into the account. None of the apps is able to connect to Google contact services anymore. I even tried to install Google Contact Sync APK, but this didn't help. Nothing but reset helps.
Do I have to revert to PIE to make Google Services sync work?
Hello,
I have imported this phone from China, and besides the CN bloatware, I cannot get Google Contacts and Google Maps (and Maps Go) work. Contacts does not sync any contacts, and Maps crashes on app start. The phone is fully updated and rebooted.
Originally the China version comes without Google Play and its required subsystem, so I wonder if I can update Google Play manually to hopefully fix all issues .. ? The seller, a big online exporter, installed Google Play before shipping.
Many thanks,
Pummelchen
hi
i'm going to buy this phone i'm from italy. actually i ve mi 10s with their incredible speakers( i'm going to put eu rom for that)
before buy i'm worried some google apps don't work, how can i add languages, whatsapp notification only when wake up? lots of thing
can you help me to decide because of that. some video shows playstore is installable even on joy ui 12.5 that block google services
thanks
The hardware part is incredible, as it's the fastest Android phone as of 2021-04.
The Google Services install app has been removed from the Xiaomi store, which sux.
Some sellers put the Google Play store on the phone to ease customer experience, but it's a buggy experience. For me, Google Maps did not load and Google Contacts does not sync my GMail contacts.
Currently I follow this guideline to install Google Services manually. Its a bit of a "hacking experience" to get this phone working ..
I'm sharing my experience with you as the "Google Map" crashed at launch & GPS doesn't location with me earlier. In the end, I made them both work. I found that the "Gmail account" at Google Map cause the crash at the launch.
To avoid Google Map crash at launch::-
1) Turn off your wireless/mobile data > Access Google map offline
2) Go to setting > Sign-out from your account > close the app > Go to app info & clear data
3) Turn on your wireless/mobile data > re-open Google Maps online.
BK4pro "Network location" apk came without permission privileges, so you must download another one to control GPS location with permission in order to run Google Map/Sygic/Duo ... GPS relevant apps:
1) Install "Network location" v1.0.0.apk by "Google LLC"
2) Give permission as described in the picture attachment. (optional step)
Hope it works for you!!