Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...
Did you try hardware reset?
Sammaul said:
Did you try hardware reset?
Click to expand...
Click to collapse
hi, Sammaul... thanks for your reply,
hardware reset you mean factory reset?
i haven't factory reset it yet, but I already reflash it (with same update number)...
still backing up data before factory reset as the last resort...
is there any i can do before i decide to wipe all data to factory setting?
reaf said:
Hi All,
I've upgrade my Zenfone 2 551ML to 2.18.40.12 few days ago, but after then I can not download any updates from playstore nor download new apps. Its just showing "downloading..." forever, and no actual download happens...
Anyone having same problem?
I've already :
1. Clear data/cache Google Play Store
2. Remove/Re-add Google Account
3. Clear data/cache Google Play Services
but still no luck...
Please help...
Click to expand...
Click to collapse
try uninstalling google playstore and reboot,it will take time to upgrade,then try
i have same problem too before uninstall google play and service......reboot...install it again...
hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps
ansebovi said:
try uninstalling google playstore and reboot,it will take time to upgrade,then try
Click to expand...
Click to collapse
pato2015 said:
i have same problem too before uninstall google play and service......reboot...install it again...
Click to expand...
Click to collapse
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
zerg_protoss said:
hmmm i had somthing like this some time ago while dowloading big games like GTA and such... what i tried is canceling and then imidiatly retring the download. You could also change from network, use other wifi or your own data.
Btw is your account set up download just in wifi? because it wont download unless you are in a wifi network
Hope this helps
Click to expand...
Click to collapse
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:
Have you updated google play services? if not then try to access google play after updating it..
reaf said:
Already tried to uninstall google play (apps manager > google play > uninstall updates) and reboot, still can't download anything...
Already tried also, change from wifi and my own cellular data... still the same...
:crying::crying:
Click to expand...
Click to collapse
Well if not working try reseting the phone
I had the same problem yesterday, and I tried to check the My Apps menu in Playstore, it happened that all apps in "Installed" tab are downloading updates all at the same time. So I cancelled all the process and everything is back to normal.
Update Error
Hi! I'm having the very same problem. Any advice please?
Are the apps you are trying to update on the micro sd. If so try moving them to the device storage before you update.
Sent from my ASUS_Z00AD using XDA Free mobile app
Possible solution
@reaf
A factory reset should work. However, I disabled my downloads app and the downloads provider and the play store refused to open.
I think that you should try to disable both of them; wipe any data or cache.
Then reboot and enable them and reboot again.
This should solve the problem.
Nexus 7 2013 Marshmallow not play store joy...
My Nexus 7 2013 updated with latest OTA Marshmallow some time ago, have rebooted a couple of times since then, suddenly stopped doing any app updates even though it seemed to think it needed to do so. The downloading progress bar would just go on forever. I finally got fed up and reset cache and data, rebooted and nothing. Then I did a factory reset, but let it try to re-add all my apps, that was taking forever as well and never actually getting anything to complete the installation. Then I did a factory reset without restoring any apps. The tablet runs, I can surf the web, lots of other things, but when I start the play store it apparently is the older version of the play store and it never wants to update itself. When I click the play store build(5.12.7) within play store settings, it says there is a newer version available and will be installed. That hasn't happened for 2 solid days now. I can't get any apps to install at all and the play store is stuck on the older version.
Advice?
P.S. Yes, I have a good WiFi connection.
I am having this issue now on Zenfone 2 version 4.168. Somehow, this started happening after my friends wifi went down. When it came back I still couldn't use it effectively. I could not connect to games or google play store. I tried clear cache and data from services and play store one by one but no solution. I booted to recovery and wiped cache from there still no difference. Factory reset was only solution that worked and that was my last resort. I thought the wifi I was on got hacked or ddosed because thats when issues started. So it has happened again after I did the factory reset. I synced my apps from gmail after I reset and it was fine for at least 4 hours till now I can't connect to game of war and when I go to play store and my apps, I get can't connect to play store.
Related
Anyone have this happening on their glide?
I tried all of the following:
- clear data
- clear cache
- wipe cache on boot screen
- delete and reinstall the apk.
- 3G only instead of Wifi.
When I reset everything, all works fine until I try to update an app and that's when the FC's begin
The google play apk I have is v3.5.15
Is this what you guys have as well?
I'm seeing few other posts on other forums, but no solutions yet.
clockwork58 said:
Anyone have this happening on their glide?
I tried all of the following:
- clear data
- clear cache
- wipe cache on boot screen
- delete and reinstall the apk.
- 3G only instead of Wifi.
When I reset everything, all works fine until I try to update an app and that's when the FC's begin
The google play apk I have is v3.5.15
Is this what you guys have as well?
I'm seeing few other posts on other forums, but no solutions yet.
Click to expand...
Click to collapse
Try reselecting your Language in Settings > Language and Keyboard, after re-selecting, a media scan should occur, then try launching Market Play Store
no luck.
Damn that sucks bro. I had 3 updates and i updated with no problem. On both my KF and Evo 4G.
What rom are you using?
Sent from my Kindle Fire using XDA App
clockwork58 said:
no luck.
Click to expand...
Click to collapse
okay last one that i think worked on me before:
- turn off internet first, then uninstall updates on Play store
- reselect language again,
- turn data/wifi on back, wait for Market to update to Play store
I'm using Stock Rogers ROM but the phone is rooted.
I've had quite a few calls missed recently (doesn't even ring), so i think i think i think I'm gonna give it a factory reset.
maybe take a gander and some of the new custom roms out there now as well.
Wow that was painful...
Did a factory reset and GPlay still FC's
Did a full factory reset + Wipe USB and SDCard storage and GPlay still FC's (v3.5.15)
I now have found a tool that allows me to download APK's from Gplay web site and load them manually onto my phone, until Google can fix their latest version of Gplay which has affected others as well.
clockwork58 said:
I'm using Stock Rogers ROM but the phone is rooted.
I've had quite a few calls missed recently (doesn't even ring), so i think i think i think I'm gonna give it a factory reset.
maybe take a gander and some of the new custom roms out there now as well.
Click to expand...
Click to collapse
I flashed back to Rogers Stock a few days back to replicate your issue, but until now, my Play Store is still at v3.4.7 and no FCs. I am still investigating for I got this one before but solved it with just uninstalling updates and re-updating...
clockwork58 said:
Wow that was painful...
Did a factory reset and GPlay still FC's
Did a full factory reset + Wipe USB and SDCard storage and GPlay still FC's (v3.5.15)
I now have found a tool that allows me to download APK's from Gplay web site and load them manually onto my phone, until Google can fix their latest version of Gplay which has affected others as well.
Click to expand...
Click to collapse
Cool how do you do this? I have a cousin of mine that has the HP touch pad with Cynagen Mod installed on it but when he goes to the store a lot of apps say not available for you're device. So then he asks me to get them and backup my app with Astro and then send him the apk. If he used the tool you use he would not need my help.
dudejb said:
Cool how do you do this? I have a cousin of mine that has the HP touch pad with Cynagen Mod installed on it but when he goes to the store a lot of apps say not available for you're device. So then he asks me to get them and backup my app with Astro and then send him the apk. If he used the tool you use he would not need my help.
Click to expand...
Click to collapse
http://codekiem.com/2012/02/24/apk-downloader/
Hi guys,
this is driving me nuts. I've searched the webs and found some answers, but not anything I'd like to do to remedy this problem.
My brand new R800i, not rooted, won't download games from Google Play Store via wi-fi. It will just say "starting download" and then nothing happens, I can just just watch that bar indicating download as it does not move one bit. It seems some other people had this same problem, as I've found out on the internet. 3G works fine though. I had to download my games from the Play Store using 3G, which is a pain in the ass.
A few points to consider:
- I have only so far used one wi-fi point, which worked with all my previous Xperia Plays. Maybe if I try a different hot-spot, the problem will magically disappear?
- I do not want to root, unlock bootloader or do any such things with my XP.
- I do NOT want to reset my phone to factory settings, I would lose lots of savegame data.
- I HAVE tried several times clearing the cache of the Google Store app, Download Manager app and resetting the Google Talk app. Did not help.
- Downloading from any other source (Gameloft for example) works via wi-fi, it's just that stupid Google Play Store that does not.
- Some people say the problem should sort itself out after a few days...It's been two weeks and I still can't download via wi-fi from the Store.
Could any kind soul suggest a solution that does not involve resetting my phone, or rooting? Thanks for any advice.
Did u try clearing the data...not the cache but the data
cippi21 said:
Did u try clearing the data...not the cache but the data
Click to expand...
Click to collapse
Yes, did not help.
Besides, that just erases your user data right? Your log-in and password.
I will try it again just to be sure, but I think I did it too.
i too had same prob. but it got solved after 3 or 4 days... may be i was lucky.
Used to have this problem. Uninstall update ( this will get you back to old market) then let it update again. That's what I did.
Sent from my awesome Xperia Play
jeff7424 said:
Used to have this problem. Uninstall update ( this will get you back to old market) then let it update again. That's what I did.
Sent from my awesome Xperia Play
Click to expand...
Click to collapse
I had this problem once or twie abotu a year ago, and uninstalling the Android market update, then letting it redownloadsolved the issue, whereas the other options as a fix did not fix the issue, this did.
jgregoryj1 said:
I had this problem once or twie abotu a year ago, and uninstalling the Android market update, then letting it redownloadsolved the issue, whereas the other options as a fix did not fix the issue, this did.
Click to expand...
Click to collapse
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Wutzhoppenstedt said:
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Click to expand...
Click to collapse
Well, I am stumped man, dont know what to tell you. I am out of ideas. You may have already mentioned this but have you tried reflashing a ROM? Other then that at this point I am stumped...... hoping you can find a fix because that sucks....
Wutzhoppenstedt said:
...doesn't work for me, nor does anything else mentioned before Tried installing 3.8.15 via .apk and back to stock, clearing cache, data etc. Play Store works with UMTS/EDGE but not as good as before (takes a while before download actually starts, that behavior is new). With WiFi I don't get an error message but the download simply doesn't start. Everything else I do via WiFi works great (FTP-syncing calendar data stored on my NAS, browsing the web, file transfer via ES-FileExplorer and so on).
I use a Galaxy S3 with Siyah Kernel (1.5rc1), XXBLG8 Stock Firmware and XXLH1 modem. Same Market issue before the update (Siyah 1.4, Stock XXALE8, stock modem (May 2012)). So maybe it is not at all model related, but something with the market itself... Strangely I found just a few posts about this - here I have the most hope for help
Click to expand...
Click to collapse
Uninstall play store update, clear everything, reboot and try. That's what I did.
Edit: go to settings> accounts & sync > and check if you have background data checked.
Sent from my awesome Xperia Play
Big thanks to jeff7424 and jgregoryj1, that actually helped.
jeff7424 said:
Uninstall play store update, clear everything, reboot and try. That's what I did.
Edit: go to settings> accounts & sync > and check if you have background data checked.
Sent from my awesome Xperia Play
Click to expand...
Click to collapse
First: I know I am in the wrong model section, as I use a Galaxy S3 but post under Sony Xperia... Sorry for that - it was just a topic that seemed Google Play Store related rather than dependant on a specific model.
Second: I tried all of this (although I don't have such a section under settings/accounts on my phone) and more. I just flashed the latest stock firmware again*, did a full wipe, used TriangleAway! and every single thing I can think of. I even went to my google-account to see if there's something wrong, but no.
Still: UMTS works, WiFi doesn't. WiFi otherwise perfectly working with all kinds of uses. Tried all tips and hints, nothing works. Problem started a few days ago with older fw/ROM, which I didn't touch for weeks and worked fine until then. I really don't have a clue what changed!
EDIT: I also checked, if my ISP or my WLAN settings (router) are off - nada. I tried to install/update an app on another Android device in my household: this one works perfectly with WiFi. So it must be the Store itself...
UPDATE: Still no real solution! In the meantime it worked for a few days without my doing and in the same way it stopped working again today. I guess the Google server software is bugged. I placed a support request at Google-Support. This was an experience I can't make public enough:
Even though I initially told them what I tried they just did a copy&paste of their own F.A.Q. This went on for four days, the didn't even read my information. And I was quite thorough. I even made a network capture file, prefiltered it with Wireshark and attached it to the e-mail. As proof that my firewall isnt't blocking the traffic. No reaction to that, no technician was asked or involved, nothing. They simply closed the ticket and left me standing there. I'm still pretty pi...ed. This kind of "support" I don't want at all. Just a waste of time. I sincerely hope for a Google PlayStore replacement so one is not practically forced to use it. I'd volunteer to pay 1$ more for each buy just to circumvent that kind of nonsense Google is playing here.
This is me again. My problem is back, I can't download via WiFi from Google play store on both my Xperia play and Nexus 7. What is strange though is that SOME apps will download while others will not. It seems that apps I paid for some amount /like GTA 3, Max Payne, Reckless Racing/ and that were never completely free, WILL download. Others that I got for free /e.g. Call of Mini Zombies, Juggernaut, Heroes Call and many others/ will not download. This seems peculiar to me. Did anyone have this kind of behaviour on your android device?
Sent from my Nexus 7 using xda app-developers app
Now, it's me. I'm getting fed up. I had to clean data, clean cache of playstore and then got to clean the data and cache of download manager.
bangawasawa said:
This is me again. My problem is back, I can't download via WiFi from Google play store on both my Xperia play and Nexus 7. What is strange though is that SOME apps will download while others will not. It seems that apps I paid for some amount /like GTA 3, Max Payne, Reckless Racing/ and that were never completely free, WILL download. Others that I got for free /e.g. Call of Mini Zombies, Juggernaut, Heroes Call and many others/ will not download. This seems peculiar to me. Did anyone have this kind of behaviour on your android device?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
krishna442 said:
Now, it's me. I'm getting fed up. I had to clean data, clean cache of playstore and then got to clean the data and cache of download manager.
Click to expand...
Click to collapse
root ur phone.. unlock the bootloader.. INstall a Custom ROM and get over with it ! .. or Atleast Root ur phone and uninstall Playstore completely.. and market.. and install a newer version.. Rooting ur phone will not erase ur data.
saqibkhan said:
root ur phone.. unlock the bootloader.. INstall a Custom ROM and get over with it ! .. or Atleast Root ur phone and uninstall Playstore completely.. and market.. and install a newer version.. Rooting ur phone will not erase ur data.
Click to expand...
Click to collapse
Tried them! But no luck.
I had installed this app
https://play.google.com/store/apps/details?id=org.wahtod.wififixer
I don't know what happened, fixed!
Edit: no luck. Doesn't work.
Sent from my D5322 using XDA Free mobile app
Hello
My play store app is not showing downloaded apps under My apps section. I am unable to check updates and apps.
My phone is rooted with Magisk.
Pixel 2 XL
Please let me know how to fix.
I have already cleared data and cache from settings.
Thanks
navi_j said:
Hello
My play store app is not showing downloaded apps under My apps section. I am unable to check updates and apps.
My phone is rooted with Magisk.
Pixel 2 XL
Please let me know how to fix.
I have already cleared data and cache from settings.
Thanks
Click to expand...
Click to collapse
Looks like your Play Store is uncertified. Clear data and cache for Play Store and try hiding Play Store in Magisk then reboot. Hopefully that solves the issue.
Same thing happened to me a few days ago. Clearing cache/data didn't work. What did work was disabling the app (it uninstalls updates and reverts it back to the factory version), then re-enable and you should be good to go.
I've hidden it in Magisk but I still get uncertified; doesn't bother me though since everything seems to be working normally as far as I can tell.
rickysidhu_ said:
Same thing happened to me a few days ago. Clearing cache/data didn't work. What did work was disabling the app (it uninstalls updates and reverts it back to the factory version), then re-enable and you should be good to go.
I've hidden it in Magisk but I still get uncertified; doesn't bother me though since everything seems to be working normally as far as I can tell.
Click to expand...
Click to collapse
You sir are a saviour! i was facing the same issue and had tried a lot of stuff like deleting cache/data of the play store, removing and adding the Google account but nothing worked. I disabled and reenabled the Play store and its perfect now (on Android P DP4)!
Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
frantek said:
Hi,
since abut 3 or 4 weeks I've more and more problems with my Z2. I'm on stock 8.0.0, not branded, pure Moto. One of my problems is, that Play Store updates get downloaded but then do not install. When I reboot my phone the app update which got previously downloaded installs and the the process got stuck again. Some time suddenly two or tree apps get updated. The the problem starts over. I've tried every thing I've found e.g. clearing Play caches etc. nothing helped.
Edit: a closer look showed that the download hangs at the last few bytes but some times it downloads to 100% but just does not install.
Any suggestions?
TIA
Click to expand...
Click to collapse
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
41rw4lk said:
Try stopping the play services and store app, clear data and cache, then try again. If that doesn't see if the issue is with wifi or data, switch one or the other off then try updating or installing an app, see if the problem is connection specific. You can also try clearing the phone cache from storage as well. I know these are trivial suggestions, but it never hurts to double check. Might clear your storage cache and check the permissions as well.
Click to expand...
Click to collapse
Thanks. Tried all this already. May be it's liked to my WiFi problem as it seems to be "better" now. If the problem persists I think I will try to factory reset it ...
Does anyone know what can I do? what happens is that I install the Android 10 update and it doesn't let me install applications from Google play I already did the cache removal but I still can't download (European version)
Maybe force stop and clear all data? Not just cache.
I already did it anyway but it doesn't work
lefransua said:
I already did it anyway but it doesn't work
Click to expand...
Click to collapse
Stuck at 'waiting for download' or do you get an error code?
I had a problem with the VPN (used by my adblocker) after the update, it kept losing connection. Couldn't figure it out so backed up some app settings and did a factory reset. Everything works fine again now.
Stuck at 'waiting for download', I guess I will have to do the same because I already tried several things and I can only install and uninstall with mobile data, but that is not convenient since it spends a lot of data
lefransua said:
Stuck at 'waiting for download', I guess I will have to do the same because I already tried several things and I can only install and uninstall with mobile data, but that is not convenient since it spends a lot of data
Click to expand...
Click to collapse
So you can install apps via mobile data? Sounds like a wifi problem. Already did a reboot? That's always my first option. If that doesn't (or didn't) do it then try force stop play store, clear data ánd uninstall/remove updates.
Hinterecke said:
So you can install apps via mobile data? Sounds like a wifi problem. Already did a reboot? That's always my first option. If that doesn't (or didn't) do it then try force stop play store, clear data ánd uninstall/remove updates.
Click to expand...
Click to collapse
I force the stop of Google play, delete the data and uninstall / remove the updates and they still do not work. Or what can I do to configure something of the wifi?
lefransua said:
I force the stop of Google play, delete the data and uninstall / remove the updates and they still do not work. Or what can I do to configure something of the wifi?
Click to expand...
Click to collapse
Connect to someone else's wifi to check if your wifi really is the problem. If so, unplug it for a few seconds. Maybe that helps.
Or visit APKMirror and update the play store.