[Q] VUDU Movies and TV APP not working - G4 Q&A, Help & Troubleshooting

After installing the App and restarting, uninstalling and reinstalling a few times still not working. I can launch the App just fine browse the collection but once you load your Movie it will launch like it's about to Play but won't. The Vudu Movies and TV screen will show and then will sign me out of the login. Anyone else use this App or have issues.

I didn't know I had an issue until I read this post. I checked it out on my phone, and Video is not playing. It starts loading and the the app restarts.
Sent from my G4(LGLS991)

I have the same issue as well. Usually don't watch movies on my phone but just tried and it doesn't work. Hmm.
Sprint G4.

I contacted VUDU about the issue and this was their reply:
Hello,
*
We are currently experiencing issues with the Lollipop software. It appears that the issue is affecting playback on all devices with this software, due to a clash between the software and our VUDU app. We are actively working on a release that will remedy this bug for our customers.
*
I have done some playing around with the app and noticed that after a few tries, it will eventually work for me. I also noticed, when I un-installed and re-installed the app, I had success with playback the first few tries. Nonetheless, there is an issue with the app that we’re looking to resolve. Just wanted to supply a bit of feedback from my personal experience.
*Vudu support
So, it looks like there's a bug, they're aware of, and working on it. Until a fix is found, playback will be hit and miss.
Sent from my Sprint G4(LGLS991), Stock

Ok good to know I have 2 G4 and both have that issue but didn't have another phone with Lollipop software besides them . I'm on Tmobile I haven't forced tried it though. Flixter App works fine though.
my other issue is Netflix now. Phone #1 worked with Wifi calling Phone #2 doesn't after go back and forth between Netflix and Tmobile and did everything we can think of still nothing now Phone #1 doesn't work either with Wifi calling.
It does work with Wifi calling but it has to be set to Cell instead of Wifi Preferred (unless no cell service) option. Which is stupid since it worked before and on my Note 2. Tmobile then tried to say something about the Wifi calling feature demands more data or something and that's why. After Master resetting phone's etc a few times I find the issue to be when you first Log in to Netflix and Google Services wants a update. Since it did work on both after the Master resets but it will force the update on it's own.

I wasn't aware of the lollipop issue with VUDU, but like mentioned by BDestroyer8418, Flixster does work.
I double checked on the Netflix, and that plays fine as well.
As long as I was checking on these, I went ahead and verified HBO Go, Showtime Anytime, EPIX, the CW, and FXNow. All seem to play fine.
I rarely watch any of the services on my phone, since I usually just push to the Chromecast. So, as long as that all works, I will be content (until VUDU comes up with a solution).
LG-VS986

Netflix starts video playback almost immediately on my wifi. So, I don't have an issue there.
I can still use vudu with my phone and chromecast without issue, so at least there's that.
Sent from my Sprint G4(LGLS991), Stock

The problem is Tmobile Wifi Calling for Netflix. I'm not not sure if other carriers offer that feature Tmobile has. They add it in Tmobile software on Devices. They might have it but not sure you guy's would know for sure.
For Vudu doesn't seem like it matter's what Carrier your own most likely No unless you can force it work temp til they update it. Since Tmobile, Sprint and Verizon users reported the same Restart Loop.

Sprint has wifi calling, but it doesn't matter if I have it on or not, I have no issues with Netflix. So it may be just isolated to t-mobile.
Sent from my Sprint G4(LGLS991), Stock

So after looking around some more I found this http://www.reddit.com/r/LGG3/comments/32kowb/tmobile_lg_g3_lollipop_with_wifi_calling/
Looks like same issue on Tmobile LG G3 on Lollipop with the Netflix problem with Wifi Calling. This is most likely Tmobile problem then ? Something in the Wifi Calling feature.

Related

Netflix failure to stream...Virtuous Unity 2.3.9?

Running two Incredible 2's. One stock ROM, one VU2.3.9.
Netflix app loads fine on both. Stock phone streams just fine. VU phone get the following error message when you go to play:
"Sorry we could not reach the Netflix service. Please try again later. If the problems persist please visit the Netflix website (11000)."
I've reloaded, but not help. Side by side, one works the other does not. Is this due to my ROM or something else?
I just re-installed an old VU ROm copy and it now seems to work on that. I'd still like to troubleshoot what was wrong before. Install and re-install the app had no effect.
Never had that problem on VU myself.
I sometimes get errors on Netflix, but I think it's an issue on their end, not the phone.
Runs fine for me on 2.39.
I had it randomly crap out on me on MIUI for about 2 days, then it was back to normal- I agree, it might be an issue on their end.
the only problem with netflix on my VU 2.3.9 is that I can't get it to work on wifi, netflix would automatically signed me off and display an error about my device has been removed from netflix, but it work just fine when i turned on the 3G and leave wifi off.

Spotify Issues with 4.4.4

So ever since the update to 4.4.4, my spotify no longer works over cellular. It only works over WiFi now. Checking on tmobile forums, it appears that it's an issue that a good number of m8 users on tmobile are having after this update. Is there a way to roll back to 4.4.3 until they get this sorted out? I'm on stock, not rooted.
TriBeard said:
So ever since the update to 4.4.4, my spotify no longer works over cellular. It only works over WiFi now. Checking on tmobile forums, it appears that it's an issue that a good number of m8 users on tmobile are having after this update. Is there a way to roll back to 4.4.3 until they get this sorted out? I'm on stock, not rooted.
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It sucks but I'm glad it's not just me. I switched over to Google Play Music premium for the time being. I have actually noticed this problem in the past too only with Spotify. But now it seems like it wont work at all on cellular unless i'm listening to a downloaded playlist.
Paging Dr B said:
It sucks but I'm glad it's not just me. I switched over to Google Play Music premium for the time being. I have actually noticed this problem in the past too only with Spotify. But now it seems like it wont work at all on cellular unless i'm listening to a downloaded playlist.
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I reached out to spotify support, and they said that it was a known issue that they're working on. What has worked for me so far, at least somewhat, is creating a new APN with the same settings as the stock one, but setting the APN mode to IPV4 only. I also changed the mode from GSM/HSPA/LTE to just GSM/HSPA, and so far, it works most of the time like this. I never had LTE in my area anyway, which makes it a little more strange that the last part would have any effect, but it seems to have helped some. I hope they update it soon though. I started checking out rdio, but didn't like it nearly as much, and I can't endorse google play music with their 10 authorizations in a year thing.

AFTV Netflix and Prime problems

Has anyone gotten word from Amazon about the extremely buggy prime service and Netflix apps? For a long time I thought it was just me, but then I bought another aftv and it's actually worse than before.
Today prime stopped working (nothing new) but clear data and unplugging didn't fix it right away as usual.
Most people complain about the Netflix "unable to play video" issue but yesterday myself and others reported the tiny video screen in the upper left corner.
A reboot fixes just about all the problems but I reboot both these aftvs way more than anyone should.
I'm just wondering if anyone's heard if Amazon's trying to fix the problems or even acknowledg ing there is one? I've grown so accustomed to these issues that I start with a reboot before using my bedroom aftv. That one is WiFi, not sure if that makes it more prone to the issues. And if I fall asleep without the aftv sleeping, when I wake up I can guarantee Netflix and prime won't work.
I'm debating if it's worth calling Amazon.
BTW--I'm reading bad reviews Netflix on playstore. Maybe Amazon's not totally the one to blame but I've used the service on many devices with no serious problems.
I have zero problems. Netflix, Prime, Kodi, Youtube, ... everything and anything I've tried on my unrooted Fire TV.
Could it be network or ISP related? It's odd that it's both Netflix and Prime giving you trouble...
wellersl said:
I have zero problems. Netflix, Prime, Kodi, Youtube, ... everything and anything I've tried on my unrooted Fire TV.
Could it be network or ISP related? It's odd that it's both Netflix and Prime giving you trouble...
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I've considered all of the above but I'm not the only one reporting these very specific issues. If I had to guess, this is software related. Something about streaming services and android--I've been using them since 2006 and never had issues like this. I say android because reading reviews for both Netflix and Amazon instant video apps on playstore, it seems lots of people are complaining. I don't think that's typical. When it comes to these types of services, for me they've just always worked.

stock HTC 10 chromecast stops working

I have a Stock HTC 10, over the last 4 months or so, it loses the ability to see chromecast devices on my network. I can cast normally from via apps such as plex fine some of the time, and then it just wont discover anything for some reason. Not in the home app, or htc connect from the settings menu. This is definitely not a network issue as no other other devices have this problem. Interestingly I can see all the devices fine through the zero conf browser app, so the multicast is getting through ok. The only fix seems to be a reboot of the phone. All will be fine for a few days, maybe a week then it happens again. Has anyone else had this issue, and found a better fix than a reboot? I'm assuming I service could just need a restart, but i presume I would need root for that.
The only slightly non standard thing about the network is its ipv6 enabled. Its also not AP dependent, as i have a couple and roaming to a different one makes no difference.

Galaxy A50 WiFi issue and downgrading

Hey so I've been having this issue with my Galaxy A50 where the wifi would keep hiccuping in a constant pattern, this is very noticeable when I try to stream games using either Steam Link or Moonlight, the wifi would cut for like a split second each 5 ish seconds. I did however find a workaround, and that it so enable and disable airplane mode, it would completely fix the hiccups.
So today, I regretted updating my phone so much (7th of July update), because now, the hiccups are back and they are more constant than ever. The trick I'd use to make the wifi stable no longer works, I need to keep airplane mode enabled at all times to avoid these hiccups.
I would like one of either solutions: can I fix this issue once and for all, because it's supper annoying, I tried removing my sim cards and all but the issue persists, if there is no fix for this, then I'd like to revert to the previous version I had, I have already downloaded the files from Sammobile, but I'm worried that it would brick my phone or even refuse to install period, here's the ROM that I'd like to install:
https://www.sammobile.com/samsung/galaxy-a50/firmware/SM-A505FN/SER/download/A505FNPUS5BTF1/347209/
I've explained this issue a bit better on the steam forums, so I'm gonna copy what I typed there;
Thank you very much in advance.
Okay so, recently I got a brand new Galaxy A50 phone, and whenever I'd try to stream games (over local network using WiFi) I'd get frequent and consistent hiccups that last about a split second each 3 seconds ~, I suspected that the issue could be from my phone being faulty or whatever, but I tried my brother's phone which is the same as mine, but the issue persisted.
On very rare occasions, the hiccups would not occur and the stream would be absolutely perfect, so I know for sure it might not be a hardware issue and that a stutter free experience is possible for sure, however I have no clue how to keep it consistent.
Mind you I have tried many other devices, my old Galaxy S5 and S6, even tried a Huawei phone and an Oppo phone and they all seem to work just fine, I even tried different streaming services like Parsec, TeamViewer, Moonlight etc... So the issue is certainly not my network as it is working just fine with other devices.
The A50 is a pretty popular mid-range phone so I'd expect at least someone to use Steam link (or similar apps) on it and experience this problem, yet I haven't found a single post about this issue online, the only thread that pops up is another one of mine related to this issue (on Reddit).
Can anybody help me come up with a solution? I tried quite literally everything I can, including updating my OS and all of my apps.
Thank you in advance
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