This is the second Galaxy Note 4 I purchased with dust under the back camera lens cover. I gently took the second Note 4 out of the box and immediately checked the back camera with a loupe under the right light. Sure enough, the same type of skin dust is under the lens cover sitting right on top of the lens... same as the first GNote4 I bought and returned. Both of them came from AT&T as brand new devices.
Do you think these are returned items or do they come like this straight from the factory or even from the AT&T factory? This is crappy for such an expensive high-end phone.
Is there any way to fix it without making the issue worse? Otherwise I'll have to return this one too. Perhaps the third time will be a charm. This is unacceptable.
Thanks for your advice.
Just a simple question since you said you immediately looked at it after taking it our of the box:
Did you remove the protective plastic from over the lens? It is hard to see and and the phone takes great pictures even with on (not as good as when it is off but still not noticeable if you are not aware).
Mad383Max said:
Just a simple question since you said you immediately looked at it after taking it our of the box:
Did you remove the protective plastic from over the lens? It is hard to see and and the phone takes great pictures even with on (not as good as when it is off but still not noticeable if you are not aware).
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Thanks. That's the first thing I looked at since my last Note 4 had the same issue. Yes, I was aware of the protective plastic but I was looking through the hole. I did take it off anyway and it was still there below the glass lens cover sitting right on top of the actual lens.
I was not aware you could take great photos with the protective plastic still in place.
I was wondering if there's anything I can do to fix this? HERE in the 5th post down, this guy says he looked at 5 Note 4's and each one had dust under the lens cover.
Thanks.
Edit, I just added a photo of the lens. This is supposedly a BRAND NEW GN4 just out of the box.. You can see the dust sitting right on top of the lens and there's finer dust around the sides or bellows. This all looks like skin particles.
That photo looks like it still has the plastic on it.
See the plastic?
Thanks. I should have taken the photo with the lens protector off to avoid confusion. Like I said, I removed the plastic protector and the dust was still there below the glass and on top of the actual lens and around the bellows.
I just ordered an exchange for a new device. If the 3rd one comes with dust sitting right on top the actual lens, I will return it and buy something different. I had a Sony Ericsson K790A for about 7 years. and there still is not even one spec of dust under the lens glass.
This is a picture of my fiance camera.
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duracool said:
This is a picture of my fiance camera.
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app
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That camera lens looks dust free. Although, is that a spec on the lens? I see two reflections and one spec. Could be all reflections, Thanks
Replaced it for another one.... this one is MUCH better.
Related
so i just noticed that the camera was taking bad pix so i pulled the battyery cover off to see if i needed to clean the lens or the lens cover, upon observing the battyer cover i noticed that it has many many small scratches.
so the way i see it is that i have a few options and i was looking to discuss my optopns.
i could:
1 replace the entire battery cover
2 knock the lens cover out of the battery cover, im afaraid this could lead to a scratched lens
3 replacded just the lens cover
what do you guys/gals think?
btw this is my first ever post on xda and this site is freaking sweet
thanks
Just pop out the lense cover,i did it in mine and the camera quality is 100% better and dont worry bout scratchin the glass camera lens, its tougher cause of bein glass vs plastic, n its recessed pretty good. q-tips cleane it well
Yeah, there was a thread about the back cover going a bit ago. General consensus was just to pop it out and occasionally get in there to clean off the lense.
very good, i was sitting in my gf's sons high school graduation ceremony using my tilt 2 so my spelling and grammer weren't the best in my op
i probably should have researched a little more but it was all i could do keep connecting to the internet long enough to get that op sent...
but fantastic input, infact i went ahead and popped the little guy out, but i know i should be ok with this fix
When I got the phone I cut a little piece of screen protector and put in on the lens cover. Didn't seem to impact photo quality, but I guess I have nothing to compare to since it's been there since day one.
Just FYI if you end up replacing the lens cover.
I too popped out the lens cover, soon after purchasing the TILT2 because even brand new the lens covers take away from the pictures, had same problem on TILT 1 so instead of taking off my cover everytime i wanted to take a picture i just removed the lens cover and it's been great , no damage. A little dusty every once in awhile , but nothing major. plus you could keep the cover and pt it back on later if you change your mind !
I notice on mine that the coating (maybe an anti-glare coating) on the outside was just worn away in spots. At first I too thought the plastic was scratched, but it wasn't. I took some plastic polish (I assume toothpaste would work too) and polished away the rest of the anti-glare coating. That greatly improved the picture quality.
Mine gets used in dusty and dirty conditions too often. Not sure I dare pop off that protective layer.
buff it
potna said:
so i just noticed that the camera was taking bad pix so i pulled the battyery cover off to see if i needed to clean the lens or the lens cover, upon observing the battyer cover i noticed that it has many many small scratches.
so the way i see it is that i have a few options and i was looking to discuss my optopns.
i could:
1 replace the entire battery cover
2 knock the lens cover out of the battery cover, im afaraid this could lead to a scratched lens
3 replacded just the lens cover
what do you guys/gals think?
btw this is my first ever post on xda and this site is freaking sweet
thanks
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lol, this is where messing with cars comes in handy,, go get the smallest bottle of car polish(not wax)you can find and just buff the scratches out. use a very light touch and the scratches come right out. due to my work enviorment, i had to do mine last week when i noticed the same thing, and now i am back to crystal clear pictures again
Thanks, snig72. I had an old tube of car scratch removal stuff and tried your suggestion. I used a q-tip with it and it worked like a charm! The cover is like brand new now - not kidding!
Rather then rip off another forum , I'd though I'd post the link here :
http://androidforums.com/desire-tip...mera-picture-video-quality-4.html#post1947239
In short: all you do is remove the cheep plastic cover from your case that goes over the lens.
I tried it and it has improved my pictures / vids , the problem the other forum are now trying to work is what to replace the cheep plastic cover with ?
Some folk have paid about 25 GBP for glass... mmmmm
I took the cover off mine and now it is exposed
However I think the extended battery and case from mobile fun may work as it has an entire new back case and camera cap
May work as it is an entire new case
Sent from my HTC Desire using XDA App
I just cleaned the plastic cover with soap. It turned out there was a layer of dirt covering the lens cover since new (can still see some of the stains but not directly over the camera) and now I can barely tell the difference
The dirt was probably glue residue from case assembly process.
I done this about three months ago and am still getting amazing pictures, the plastic bit had quite a few light scratches on it so the pictures were coming out with a soft focus effect rather than being sharp and vibrant. I was concerned that the camera was exposed but the actual lense sits quite deep in the case so it is fairly safe imo. I've been using it like this for about three or four months and all is still good
Sent from my HTC Desire using Tapatalk
I noticed a clear plastic cover over my new Vibrant camera lens, and wondered if I should take it off. the corner is already tabbing up, but since the lens isn't gorilla glass like the screen, scratches may ensue and screw up the camera.
Should I leave it on, apply some clear tape, or leave it alone? I do have a silicon case with a window for the lens.
Hmm, I didn't have any plastic cover over the lens on mine. Any cover on the lens would probably degrade image quality. I would take it off, but if you haven't noticed any blurry pictures, leave it on I guess. The case should protect the lense if you take it off though.
It sounds like a good idea, but who knows...I haven't found anything on the web or ebay yet.
If you purchase a screen protector from RealLook, they include a camera lens protector too.
You have to ask for it though. They will not charge you extra.
how would you do that if you got it on amazon
Lol
Sent from my SGH-T959 using XDA App
i would imagine over time the protector would degrade the image quality....so id say take it off and keep it off
In your purchase, you can send the seller a "NOTE"
In the note, you ask them to send you a few extra camera protectors.
If not, call them after you make the order and let them know that' what you want.
Cheers
drcrappants said:
how would you do that if you got it on amazon
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I run my vibrant totally nude. Screen is still scratch free, but I do have a small scratch over the corner of the camera lens. It doesn't affect the image fortunately but perhaps something to keep in mind.
My lens is nude. I have been heavily using this phone for a couple months now and it appears to be scratch free so far.
I just picked up a Black and a White GS4 from Costco today for T-Mobile. After taking it home, applying my Spigen GLASt screen protector and the cover that protected the battery cover, I noticed that there looks like a plastic film on the camera lens. When I try to take it off, I can't. Same thing on my white one. I'm really confused here right now as is it really a plastic film or it's normal
I think it's a plastic.
I daw a post of this before.:thumbup:
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[Q] Is there really a search button ?
Kid Poker said:
I just picked up a Black and a White GS4 from Costco today for T-Mobile. After taking it home, applying my Spigen GLASt screen protector and the cover that protected the battery cover, I noticed that there looks like a plastic film on the camera lens. When I try to take it off, I can't. Same thing on my white one. I'm really confused here right now as is it really a plastic film or it's normal
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Did you search before asking ?
I'm most positive there is already 3-4 threads that address this concern.........
KillaHurtz said:
Did you search before asking ?
I'm most positive there is already 3-4 threads that address this concern.........
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I did but didn't see any pictures about the actual camera lens.
Yes it is plastic. Just use your nail to scoop it off feom the edge.
Sent from my SGH-T999 using xda app-developers app
Xcor3 said:
Yes it is plastic. Just use your nail to scoop it off feom the edge.
Sent from my SGH-T999 using xda app-developers app
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Thank you for showing your picture Xcor3! That was the answer I was looking for. Other threads don't have pictures, just says yes or no, doesn't show what or how it looks like.
The plastic might be a slight annoyance when you look at it, but I think it's there for protection. I've heard things about how easily scratch-able the glass is and I don't think it's actually covering the lens.
didnt evan notice it till i saw this thread
Please note it does not cover the lense itself, it in no way impacts camera performance, leave it on.
flyingwolf said:
Please note it does not cover the lense itself, it in no way impacts camera performance, leave it on.
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I was initially going to take it off, but I couldn't so I made this thread just to make sure. I don't even bother trying to take it off no more.
It's fairly easy to take off, you just have to find the edge with a fingernail, it's not on the exact edge of the lens which is what was throwing a lot of people off. While it doesn't affect camera performance, I started noticing stuff getting caught on the inside edge of the plastic circle which I was worried would eventually damage the lens.
I left mine on as it doesnt seem to block the camera eye. Plus it will protect the rest of the lens from scratches.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Im not taking the one on mine off unless it falls off on itself. It will help with the lens getting scratched.
where can i buy some sort of screen protector or sticker for the rear camera? i don't have the plastic on it anymore and i don't like the idea how it's protectionless. For my Galaxy Note 4, the plastic fell off recently somehow and I was barely able to cover it using a spare screen protector, but it didn't stick well.
If i can't find anything for this phone , im thinking of either using tape or stickers from the dollar store or walmart.
imeem said:
where can i buy some sort of screen protector or sticker for the rear camera? i don't have the plastic on it anymore and i don't like the idea how it's protectionless. For my Galaxy Note 4, the plastic fell off recently somehow and I was barely able to cover it using a spare screen protector, but it didn't stick well.
If i can't find anything for this phone , im thinking of either using tape or stickers from the dollar store or walmart.
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Lol...I did tape/ plastic wrap but left a glare. Here are are some that I use. That I found. Not same seller, but same product.... https://www.ebay.com/i/292285497735...4%26rvr_ts%3Db7eddc1c1680ab66a6c2162afff9a3ea
..or there is this kind, replacement part.... https://www.ebay.com/i/323435566146...2%26rvr_ts%3Db7f44f4e1680a688b7b2417ffff9bf1e
Mysticblaze347 said:
Lol...I did tape/ plastic wrap but left a glare. Here are are some that I use. That I found. Not same seller, but same product.... https://www.ebay.com/i/292285497735...4%26rvr_ts%3Db7eddc1c1680ab66a6c2162afff9a3ea
..or there is this kind, replacement part.... https://www.ebay.com/i/323435566146...2%26rvr_ts%3Db7f44f4e1680a688b7b2417ffff9bf1e
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Right now, I taped the glass part of the camera and cut out wholes for the camera lens, so it doesn't affect the quality lol. very getto but it seems to work, but i'm 1/4 finished. I did this to my Note 4 too yesterday.
https://imgur.com/a/3fzBdBg
for your first link, I don''t really like the idea how with the camera glass, it still means that the lens is ****ting the surface first and putting the pressure on it. in your opinion, how scratch resistant is it and does it affect the camera quality? I wish they made one like that but inverse so it covers everything but the lenses itself .
I might buy the dbrand camera skin, it seems to be what i'm looking for.