Develop Bugs

[Q] Temperature Warning when Booting

Hey, I found a thread on this in the SII threads to no resolution. My phone's battery has been flaky at best and when I try to reboot it I get a temperature gauge with a yellow arrow (and am not allowed to boot until I plug in the phone). Can anyone point me in the right direction on how to resolve this?
I've Reset Battery Stats and I've wiped and tried multiple roms to no avail.

I had a very similar problem. The other symptoms I had were that the phone was not recognized on computer because of the USB and the notification light wouldn't go off like it thought it was charging. By any chance do you have any of those symptoms?

Littlefield said:
Hey, I found a thread on this in the SII threads to no resolution. My phone's battery has been flaky at best and when I try to reboot it I get a temperature gauge with a yellow arrow (and am not allowed to boot until I plug in the phone). Can anyone point me in the right direction on how to resolve this?
I've Reset Battery Stats and I've wiped and tried multiple roms to no avail.
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Click to collapse
If you have a sprint epic 4g touch you shouldnt be on the sII section I almost bricked my phone when I got confused about the models and tried to flash a rom from there. On to the battery issue it sounds to me like you might need a new battery or there might be something wrong with the phone. I had an issue similar to that where my phone would out of the blue say battery disconnected when I charged it. I took it to sprint and it turned out it was a bad charger that was shorting my phone out. Have you tried a different charger? Believe me they can cause problems that last long after you have disconnected them. I would try a different charger and if that doesnt work take it to sprint and they will test it out and if it needs a new battery they will give you one for free and if it is something with the phone they will replace it for 35 assuming you bought it from sprint. O ya also if you take it to sprint make sure you unroot it/ return it back to stock because when I took mine in that is the first thing they asked and when I gave it to them to look at it the first thing they did was go to about phone to see if I was running any custom roms or kernals or anything like that.

I agree with rbtrucking. Sounds like a hardware issue. what is the temp hanging at? if it's really overheating a temp program should tell you if it's really actually hot or if the sensor is just going nuts, especially considering you've already tried multiple roms. I'm new to Sprint (switched from T-Mobile) so I don't know how forgiving the insurance is about sending you a new battery, but with T-Mobile I had a similar issue and they sent me a new battery free of charge. I would start with the battery first and if that doesn't work, you may wanna consider flashing to stock and sending it back for a refurb.

xST4T1K said:
I agree with rbtrucking. Sounds like a hardware issue. what is the temp hanging at? if it's really overheating a temp program should tell you if it's really actually hot or if the sensor is just going nuts, especially considering you've already tried multiple roms. I'm new to Sprint (switched from T-Mobile) so I don't know how forgiving the insurance is about sending you a new battery, but with T-Mobile I had a similar issue and they sent me a new battery free of charge. I would start with the battery first and if that doesn't work, you may wanna consider flashing to stock and sending it back for a refurb.
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Click to collapse
Sprint is very good with customer service in my experience. Just go to a sprint store with a repair center and if you don't have insurance and the phone cannot be fixed they will give you a new one for only 35 dollars. Also they will give you a new battery free of charge if you need one. If they don't have one in the store they will mail it free of charge. I just dealt with them the other day and this is what they told me.

rbtrucking said:
Sprint is very good with customer service in my experience. Just go to a sprint store with a repair center and if you don't have insurance and the phone cannot be fixed they will give you a new one for only 35 dollars. Also they will give you a new battery free of charge if you need one. If they don't have one in the store they will mail it free of charge. I just dealt with them the other day and this is what they told me.
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Click to collapse
Good to know, T-Mobile wasn't so forgiving. They replaced my battery but tried to screw me on my insurance claiming the rates have been raised since the previous time I needed a replacement and tried to charge me $200 for a Motorola Defy that was selling new at the time for $350. What's the point of insurance if I can buy it on Ebay for cheaper ha.

Update:
So I took it into Sprint and after a night with the phone they weren't able to fix it and said there was corrosion damage on the charging port and he tried to scrape it off but it didn't fix it. He showed me the corrosion using a high-tech magnifying glass so I know he wasn't lying.
Anyway, because I didn't want to spend $100 to get insurance replacement, I got home, whipped out the rubbing alcohol, my girlfriend's hair pin, and some cotton swabs and went to town on it.... so far so good. Hopefully the corrosion doesn't come back but even if I have to do that from time to time I won't mind.

Littlefield said:
Update:
So I took it into Sprint and after a night with the phone they weren't able to fix it and said there was corrosion damage on the charging port and he tried to scrape it off but it didn't fix it. He showed me the corrosion using a high-tech magnifying glass so I know he wasn't lying.
Anyway, because I didn't want to spend $100 to get insurance replacement, I got home, whipped out the rubbing alcohol, my girlfriend's hair pin, and some cotton swabs and went to town on it.... so far so good. Hopefully the corrosion doesn't come back but even if I have to do that from time to time I won't mind.
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Click to collapse
How was there corrosion damage? did you get the phone wet?

[Q] Imported Galaxy Nexus hard brick

Hey all. I now have an imported Galaxy Nexus that won't turn on, here's what happened...
I bought the phone back in April and haven't had a single problem with it until now. On this past Monday I woke up, got ready for work and unplugged my fully charged GNex from my wall charger as I do every morning. On my way to work I popped my GNex into the Samsung car dock to listen to music as I do every morning. When I got to work I popped out my GNex from the dock and sat at my desk for a while. I went to check something on my phone and it felt kinda hot, I thought nothing of it and kept working. Maybe 10 minutes later I checked if it was still hot and it was, uncomfortably hot, and the battery was at like 40% (this was about 40 minutes after I took it out of the car dock).
This made me think that by some chance a program was running crazy in the background, so I restarted my phone. Booted back up, plugged it into a wall charger I have at my desk, and let it sit for about 10 minutes. I then picked it back up and it was still burning hot, now I shut it down again, unplugged it, and pulled the battery out until it cooled down (about another 10 minutes).
Now I popped the battery back in and booted it up. Starts to get hot again and now the battery is at 4%. At this point I think "WTF..." and turn the phone off and let it sit there with the battery in. Keep it in there until the battery completely discharges (the phone isn't hot anymore) thinking that maybe it's having trouble reading the battery stats idk no big deal right? Turns out no, very big deal.
Let it sit there for an hour with no battery in it, then plugged it in and tried to power it on. Nothing. Pulled the battery, popped it back in, and let it sit with the charger in it for 30 minutes. Nothing. The phone isn't getting hot at this point like it was. So I try all the button combinations with the volume buttons and power buttons and still nothing. Even when I plug the phone in the charging battery animation doesn't show up.
When I leave it plugged into the wall charger now, the phone gets a little warm as you'd expect when you charge your phone, not hot like before. I took the phone apart and saw nothing wrong with it, but then again I'm not a hardware guy so I took it to a phone repair shop. He took a look at it and couldn't find anything weird with it either (besides it doesn't work).
In this mess I tried to contact Samsung and take advantage of my "International" warranty but no dice as I'm sure most of you know (this is my $450 lesson). Samsung USA said they won't even fix it if I pay them, I have to do it through Samsung UK which is a nightmare.
The last kick to floor was seeing my credit card charged for the desk dock that I ordered a week before the day this happened. I've ordered a new battery on the off chance that maybe that's the problem, if not I'll be buying another GNex with a US Warranty from the Play Store.
Any bits of hope anyone has for me? Is it even worth my while to ship it off to another phone repair store that says they can "fix it no problem"? Sorry for the long post, everyone always says to post as much detail as possible so I did!! lol. Thanks for reading!!

In the same boat, my Nexus just died today. It is completely unresponsive. Plugging the phone into the computer with no battery will not display any OMAP hardware.

hmm I'm wondering now what is the reason? is it 4.0.4 update? my phone is getting warm after the update too, and the cpu consumes 30% power. but its not too hot, only one area, on the virtual SD card area.

where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.

zephiK said:
where did you order your GN from? depending on which website... they may "fulfill" your warranty if you're within their warranty time frame.
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Click to collapse
Off an Amazon retailer, I already checked and they said no :-( I should be getting this battery soon, hopefully that fixes it. I highly doubt it though.

Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.

tenchir said:
Good news, the website I got mine from(Dailysteals) is willing to do an exchange or refund for me. Surprisingly, I didn't even have to go through a lot of trouble for them to issue an RMA for me. I just had to explain my situation with them about Samsung USA/UK unwillingly to repair the phone.
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Click to collapse
Nice! When did you buy it from them?

Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044

kurczynski said:
Nice! When did you buy it from them?
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I bought it back in March when they had it for $465.

tenchir said:
I bought it back in March when they had it for $465.
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Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.

dawgpound6985 said:
Mine just bit the dust today as well. Just contacted Handtec and hoping they'll warranty it. It was running just fine up until today and now ODIN won't write to NAND. The same thing that happened in this thread is what happened to my phone:
http://forum.xda-developers.com/showthread.php?t=1671044
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Click to collapse
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...

kurczynski said:
Damn you! lol. It specifically says on the site that I got it from that they don't offer any warranty.
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When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.

tenchir said:
When I bought it, I remembered that it says 1 year warranty in the description. I mentioned this to them when I explain to them that I can't get it repaired by either Samsung USA/UK.
Click to expand...
Click to collapse
hmmmmm might be worth a shot

kurczynski said:
welcome to the club. why don't you just buy another one with a us warranty like i want to? oh ya that's right they're illegal to sell right now...
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Click to collapse
I just hope Handtec covers it. I've never dealt with their warranty before and I've been trying to find if anyone had any experiences with it. I remember people saying they'd cover it for 24 months which is why I went with them in the first place.

kurczynski said:
hmmmmm might be worth a shot
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Click to collapse
Good luck, they probably updated the warranty thing after the March sale because of the confusion with the warranty status.

YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.

kurczynski said:
YYYYYYYYYYYYYYYYEEEEEEEEEEEEEEEEEEEESSSSSSSSSSSSSSSSSSSSS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great success!!!!!!!! My extended battery just came in the mail and that was indeed the problem. WTF!? Never had that happen to me with a phone before. Totally didn't think that was gonna help lol.
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Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?

dawgpound6985 said:
Can you explain? You mean to say you replaced your battery with an extended battery and it started working again?
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Click to collapse
Absolutely. I replaced the batter with the official Samsung extended 200mAh and it turned on, funny thing is though that the same thing is happening again...it still turns on but it's getting super hot and draining almost instantly. The phone shows that it's plugged into power but it says under the battery option that the device is not charging, weird. This is what it shows my battery stats as:
https://docs.google.com/open?id=0ByadaWWGExhWMjRTUUhQOHdXZnc
https://docs.google.com/open?id=0ByadaWWGExhWbFNiR0NSTkJGcUE
The first death drop in charge is when this all started, the second one is what's happening now. It seems to be charging okay now via PC USB which doesn't make sense to me, cause I tried my wall charger and my car charger earlier and it got super hot and said it wasn't charging.
My phone is getting hot right around the area of the "Texas Instruments TWL6030 Fully Integrated Power Management with Switch Mode Charger" as seen here:
http://www.ifixit.com/Teardown/Samsung-Galaxy-Nexus-Teardown/7182/2
I'm gonna poke around with a couple things that I found on the net and hopefully resolve it, hopefully it can be fixed with software tweaks!!! Here's some stuff that I found:
http://code.google.com/p/android/issues/detail?id=22878
http://productforums.google.com/forum/#!topic/mobile/RahZtFg39DU

Try asking Google ( if you haven't already ). They maybe able to tell you a more detailed reason, and may help resolve it. Never know and Gl
Sent from my Transformer Prime TF201 using Tapatalk 2

I see. So your phone is draining the battery and not charging at all. Have you considered doing a factory reset? Maybe invest in a battery charger for the time being until the phone starts to charge the phone properly.
Oh, just a follow up on my situation. My NAND is still broken beyond repair. Tried ODIN, OMAP flash, different USB cables, drivers and nothing will write to the NAND. I contacted Handtec and they told me to RMA it to them. So I'm gonna be doing that some time this week. They want original box and everything that came with the phone so I'm trying to gather all of that before I ship it to them. Hopefully the turn around will be quick cause this Galaxy S (which also had a NAND hardware failure and repaired once by Samsung then failed again) is getting old quick.

[Q] My glide is screwed after wifi download overnight

Hola, noob here with a problem.
My rogers captivate glide was behaving perfectly fine one night when I decided to download some large files over wifi. It was also plugged in for charging and I was using some app (forgot the name) to prevent my screen from turning off so I won't lose my wifi connection. I left it like that and went to sleep. Upon waking up, my phone was hotttt , the screen still on but it has faded into a greenish color with scan lines. It was unresponsive and I had to pull the battery. Ever since then, my phone would last no more than a few minutes before freezing and fading into scan lines. I thought it was a battery issue, so I got new batteries but that didn't help one bit. I even flashed the kernel and still no help. I did resets, recovery, wiped caches, took out sd card and sims, stock builts. Nothing worked. I can't connect the phone to the computer or wall charger either. The screen would instantly freeze and fades out upon plugging in the micro usb cord.
Have anyone had similar problems? Did I fried the soc? I don't think it's a problem with the screen since it was perfectly responsive the few minutes it worked. This noob needs helppp.
I've posted a video on youtube but I couldn't link to it, but if you search "captivate glide problem" you'll see a video showing the freezing problem I have. I'm from the US also, so I don't know if I could get samsung to fix it through warranty since the phone is Canadian.

Well I downloaded Modern Combat 3 and that was like about 1Gb and the screen turn off because I didn't touch it while it downloaded, and wifi kept going so I'm not sure why it didn't stay on for you
Sent from my SGH-I927 using xda app-developers app

Idk about the phone so much , but i am computer technician and it sounds like you overheated it, what we might call "burned it up".
The screen symptoms you have described are a dead giveaway, especially the lines
If this was a laptop, I would be sending it off for a reflow .
Typically, the circuit board gets so hot, the solder on the ships melts enough for a tiny bit of separation. This requires a "reflow ", where specialized equipment is used to repair the solder connections.
First, you should to a factory reset , then try to do a warranty claim. (unless u have insurance from your cellular provider, then u might check with that)
*edit, sorry, I missed the warranty part the first time I read ur post*
The next option would be to check with the guys at www.mylaptopisbroke.com
Email them, ask if they concur with my diagnosis and if they can help.
I have been dealing with them for about two years and always been highly satisfied. (They are in NY, I am in TN. I have sent literally dozens of devices to them)
If none of those 3 options work out for you, start looking for a new phone.
Sorry :-/
Sent from my SGH-I927 using xda app-developers app

Sorry, but I agree with the previous poster, sounds like a hardware issue. Start the warranty process, can't know if it's gonna work til you try it.
Not to try to close the barn door after the horses have bolted, but in case you get into a similar situation with your new phone, there's an easier and safer way. When you're in the WiFi screen hit the menu button and under advanced settings there is the option to keep WiFi on during sleep. Also, as you have found out, be careful with any apps that directly control the hardware.

Had a very similar scenario as the OP described. Went to bed with it plugged in and streaming DI FM in high quality, woke up in the middle of the night by burning myself on the metal back plate. Unplugged it and pulled the battery, when I woke up in the morning after a rather worrisome night sleep I discovered my WIFI would not work unless I was within a foot of the router otherwise it wouldn't get any signal. I assumed the devices internals were damaged and that is what caused the problem, glad to know someone else aside from me has had a similar issue. Best bet would be trying to get a replacement through the warranty unless you have some type of protection plan through your carrier.

I see, thanks guys for the inputs. I had a feeling it's a goner. I can't do the warranty since it's rogers and I'm from the U.S.; bought it off Newegg unlocked without a warranty. So I guess I'm screwed.

Had the same thing happened to me. Had to send it to sammy to get fixed the had to replace the whole board
Sent from my SAMSUNG-SGH-I927 using Tapatalk 2

ericpeacock79 said:
Idk about the phone so much , but i am computer technician and it sounds like you overheated it, what we might call "burned it up".
The screen symptoms you have described are a dead giveaway, especially the lines
If this was a laptop, I would be sending it off for a reflow .
Typically, the circuit board gets so hot, the solder on the ships melts enough for a tiny bit of separation. This requires a "reflow ", where specialized equipment is used to repair the solder connections.
First, you should to a factory reset , then try to do a warranty claim. (unless u have insurance from your cellular provider, then u might check with that)
*edit, sorry, I missed the warranty part the first time I read ur post*
The next option would be to check with the guys at mylaptopisbroke
Email them, ask if they concur with my diagnosis and if they can help.
I have been dealing with them for about two years and always been highly satisfied. (They are in NY, I am in TN. I have sent literally dozens of devices to them)
If none of those 3 options work out for you, start looking for a new phone.
Sorry :-/
Sent from my SGH-I927 using xda app-developers app
Click to expand...
Click to collapse
I've contacted mylaptopisbroke and they told me that phone repairs have been discontinued until midwinter 2013.
Is there anywhere I could buy a new soc??

Try mobiletechvideos.com or phonedoctors.com

I've heard of reflowing oneself by putting it in the oven at 550 degrees for 10 minutes or something. FWIW.
Not sure I'd want to do it myself, not having better information, but perhaps there's something out there some googling will reveal.

I've look at the sites, no captivate glide stuff. Guess captivate glide is not that popular a model. I've read about reflowing, but too chicken to try. I did took took the phone apart but saw that the LED is on the board itself and couldn't be detached; it's housed in some soft rubber feely box. I had a feeling it would melt in the oven.

in the options you can change it to keep wifi on all the time.. i keep mine on all day.

bobbinthreadbare said:
in the options you can change it to keep wifi on all the time.. i keep mine on all day.
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Click to collapse
Yeah... I know that now... too late though.. ahah

What have you done with this?
Have you turned it on recently and found it still works?
I have a similar problem and other threads have suggested it's a software problem that might be fixed by installing a new ROM via odin

[Q] Phone melted. Need to return. Rooted. What to do?

I'm a little concerned about my current predicament.
A month ago I bought a rooted Galaxy Note II second hand. I have had no problems with it until Saturday morning.
On Saturday I plugged it in - it was flat because the battery had ran out of juice from the previous night. I left it off and plugged in. I returned not long after to a slight burning smell, and the phone was roasting hot.
I could turn it on, but it hasn't charged, still showing 1% and cutting out immediately. Any time you plug in within seconds, it overheats.
It has burned in one spot, and burned the battery cover as well.
Obviously I am not impressed, it could have burned the place down if I'd left it on overnight.
However, the device has been rooted, and can be turned on but it will damage it more if you do. It has had a theme applied to it that could only be done with a rooted phone so it is blatantly obvious.
I've put in a support call with Samsung who are going to send out a bag to send it off to them in. I would have preferred to send them an unrooted phone, but obviously not practical and I don't know anyone else with a Note 2. I also don't want to buy replacement components in case I make it worse or damage those.
Anyone faced a similar predicament, and what was done about it?

Well, in this case, a melted phone is very dangerous, they should or must send you a new one just to not report it to the police or the media!
I think the problem was in the battery, it's the only component that can get so hot and even it can explode in some conditions.
Sent from my GT-N7100

My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.

tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.
Click to expand...
Click to collapse
Try to run triangle away, before you return it.
Sent from my GT-N7100 using xda premium

Phone is totally flat, and will only turn on when the battery is connected, and it is connected to the mains. It will overheat with a minute.

In Norway, and I assume in the EU too, they have to prove that there is a connection between the broken phone and the fact that it is rooted to void warranty. No worries then if there's similar legislature in your country.
Sent from my GT-N7100 using Tapatalk 2

What if you charge it with usb cable connected to a computer? Does it still overheat?
Alternatively, do you know any1 with a note 2 whos battery you can borrow?
Sent from my GT-N7100 using xda app-developers app

Try buying a spare battery. And then try triangle away. Put the faulty battery back in the phone and send it to Samsung.
It's way cheaper than having to pay for the full phone repair.

sos_sifou said:
Well, in this case, a melted phone is very dangerous, they should or must send you a new one just to not report it to the police or the media!
I think the problem was in the battery, it's the only component that can get so hot and even it can explode in some conditions.
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Click to collapse
tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
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Click to collapse
This thread's funny. A second hand phone received or bought rooted which could have been using a different kernel, been OC'd, or had any of a laundry list of mods done to it overheats. Since none of that can be ruled out, why is there any reason to alert the media or expect Samsung to be responsible for something that's most likely not a defect but customer induced damage? With millions sold I'd expect more reports of phone's melting if there was some sort of common or repeatable fault. Best of luck OP but your fate will be determined by Samsung's graciousness and not you claiming that a rooted second-hand device somehow combusted on its own having nothing to do with what you or the first owner did to it.

To be fair if it's not charging the battery at all and just overheating/melting the phone it sounds more like a hardware issue than a software one. Something in the charging circuit is screwed up by the sounds of it.
Sent from my GT-N7100 using xda app-developers app

tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.
Click to expand...
Click to collapse
idk if this help, last time my S2 also got some issue so I go to SC and the guy there said that I voided my warranty coz I rooted it.
And that statement made me angry, so I said to him in angry tone: why the hell you say its illegal to root and voided my warranty becoz I root my phone. If that's illegal, why the hell Superuser/SuperSU/any root tools exist in Google Play and Google let it in there for a long time? I bought this phone by my money so I have right to install anything in play store.
Then they unable to say something and fix my phone rightaway and told me to be careful next time.
So, rooting isn't illegal, its in Google Play anyway.

ask yr friends or someone borrow a battery and reset the counter first

I don't know anyone with an N2 so I can't borrow a battery, I'd have to buy one.
I'll try plugging it just into the computer, I suppose with less power going in, it might not overheat. I've been reluctant to plug it back in.
Phone is running standard kernel, it was only rooted, with a replacement status bar added, and CWM installed. Nothing special.
Ideally, I would need to flash it back to standard though, so I'll need to find out the easiest / quickest way to do this, and, possibly, reset the counter.
I suppose its possible they will refuse to fix it. If I am, that is me massively out of pocket, and I won't be rooting anything ever again, even buying second hand is losing its appeal.
Heck, as I can't afford to replace it, I now may be stuck with this Nokia Lumia 800 I had to buy as an "emergency" phone, which is actually not a bad little machine in many respects (obviously tiny though).

tameracingdriver said:
I'm a little concerned about my current predicament.
A month ago I bought a rooted Galaxy Note II second hand. I have had no problems with it until Saturday morning.
On Saturday I plugged it in - it was flat because the battery had ran out of juice from the previous night. I left it off and plugged in. I returned not long after to a slight burning smell, and the phone was roasting hot.
I could turn it on, but it hasn't charged, still showing 1% and cutting out immediately. Any time you plug in within seconds, it overheats.
It has burned in one spot, and burned the battery cover as well.
Obviously I am not impressed, it could have burned the place down if I'd left it on overnight.
However, the device has been rooted, and can be turned on but it will damage it more if you do. It has had a theme applied to it that could only be done with a rooted phone so it is blatantly obvious.
I've put in a support call with Samsung who are going to send out a bag to send it off to them in. I would have preferred to send them an unrooted phone, but obviously not practical and I don't know anyone else with a Note 2. I also don't want to buy replacement components in case I make it worse or damage those.
Anyone faced a similar predicament, and what was done about it?
Click to expand...
Click to collapse
Given the near fatal consequences of a battery explosion you shouldnt have any problems Samsung will be much more interested in working out why it happened and avoiding any negative PR about their flagship handset.
However if they can proove that it was the root that caused the burn out (we all know thats not the likely reason) then they may reject the device and tell you it was all your fault. at that point take it to the media.
to me it sounds like the charging circuit has failed and instead of passing charge to the battery its built up in the circuit, mechanical failure can't see how a root would cause that. Were you using the sammy charger, cable and battery?
---------- Post added at 10:31 AM ---------- Previous post was at 10:28 AM ----------
D3_ said:
To be fair if it's not charging the battery at all and just overheating/melting the phone it sounds more like a hardware issue than a software one. Something in the charging circuit is screwed up by the sounds of it.
Sent from my GT-N7100 using xda app-developers app
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Click to collapse
Ye that was my thought wonder if OP has original sammy cable and charger or was given a third party one?

Yes I did indeed use the original charger and cable (it looks original too, not like a knock off). In general, in the past, I've had issues using chargers mean't for other devices, usually just slow charging though rather than it blowing up.
The fact the phone was turned off when it was being charged suggests to me, like you say, that its a proper hardware fault.
We shall see. I'm waiting for the jiffy bag to send it back, it will be at least 2 weeks till I get it back (maybe longer now with Xmas coming up).

tameracingdriver said:
My concern is they try to say that it was the fact the phone was rooted that caused it to overheat... although it was switched off at the time.
Don't worry I won't let it go without a fight, but am unsure about what rights I may or may not have.
Click to expand...
Click to collapse
Take a picture of the burned note2 first, maybe you can use it as a "leverage" when the time comes. You know how burned phone have negative impact on products marketing.

[Q] Battery Swelling

Has anyone else experienced battery swelling in the tab s 8.4 T700? As per a previous post of mine, mine was stuck with the screen on in download mode overnight until I woke up and flashed a workable ROM on it.
As of this afternoon when i took it out of it's case to appreciate it, it has a distinct swelling directly in the middle of the back of the tabket, just below the camera. There is definitely a distinct hump on the back.
Should I take it back?
I have one Knox count to void warranty, and I am running a firmware that is not from the country in which I bought the tablet.
Will I be knocked back for warranty?

Personally I would take it back as would be worried that it might get worse. As for warranty problems, you can only try and see what happens.
Stick your country's firmware back on first and hopefully they won't notice that knox has been tripped.
Sent from my SM-T700 using Tapatalk

pierrotee said:
Has anyone else experienced battery swelling in the tab s 8.4 T700? As per a previous post of mine, mine was stuck with the screen on in download mode overnight until I woke up and flashed a workable ROM on it.
As of this afternoon when i took it out of it's case to appreciate it, it has a distinct swelling directly in the middle of the back of the tabket, just below the camera. There is definitely a distinct hump on the back.
Should I take it back?
I have one Knox count to void warranty, and I am running a firmware that is not from the country in which I bought the tablet.
Will I be knocked back for warranty?
Click to expand...
Click to collapse
Ever seen a battery fire on one of these puppies? You don't want to. Something between a hand grenade and a blow torch. DEFINITELY take it back if you think there is battery swelling. Even if this is just a warped back you want to replace it.
If you are within your return window at the retailer warranty will not be an issue. Just tell them it is defective.
** Caveat - I do not know where on the Tab S the battery is located and it could be something else completely.
Can you post a pic of the problem?

mitchellvii said:
Ever seen a battery fire on one of these puppies? You don't want to. Something between a hand grenade and a blow torch. DEFINITELY take it back if you think there is battery swelling. Even if this is just a warped back you want to replace it.
If you are within your return window at the retailer warranty will not be an issue. Just tell them it is defective.
** Caveat - I do not know where on the Tab S the battery is located and it could be something else completely.
Can you post a pic of the problem?
Click to expand...
Click to collapse
I'm going to take it into the service centre to get it checked out this afternoon. I can't really post a photo of it. At the moment the swelling is ever so slight that a photo barely picks it up. Last night though, when I was using it a lot and it heated up, the swelling was pretty significant.
I agree that it's a very dangerous thing. I worry about getting knocked by for warranty because of knox, but I'll just not mention I did any firmware etc and see what they say. Hopefully they won't notice it. I will just change the language settings into Chinese before I hand it to them if necessary.
Either way, they've quoted my 400RMB for a new battery and back and labour if I need to pay it. That's like $65. I can cope with that. Pretty ****ty experience to have on the second day of owning the thing, but then again, so was soft-bricking it and not knowing if I'd have a working tablet at all.

Good luck. Flashing is not without its risks. Hopefully they will just exchange it no problem. Just point out the overheating and swelling and don't mention the flash business at all. They will probably just exchange it.

Hi Again,
So I took it in. They agreed on the battery swelling. I will submit it for a return tomorrow (had to muck around with reciepts today) and they say it will take around 3 days before I get a new one back. Things are weird in China.
Hopefully they don't look to far into the software side of things. Being China, and the horrible mentality of much of the service industry here, I am sure they will try to reject me or gouge me for fees or just charge me somehow. I'm pretty sure this will cost me somehow or another. Ah well, whatever. You've gotta accept these things occasionally in life, right?
Sent from my SM-T700 using XDA Free mobile app