Hey Guys!
First I read the other threads and they were no help. I am coming from a Rooted Note 3 and all I can say is I wish the Note 3 OS had not updated since I NEVER would have purchased this Note 4.
My issue is as follows:
1. When I am on a Voice call 75-90% of the time my phone goes straight to Voicemail . This happens if another person call even when my phone has 0 calls and I have a full signal. Call waiting does not pick up, nor do I get a beep / msg.
2. This is my second brand new Note 4 from Verizon as I had the same issue with the first phone. I have not re-installed Google Voice, however, I did not notice one issue. On my Note 3 when a call came into the phone and I did not pick up, Google Voice would ring while I was in Gmail. For some odd reason on my Note 4 this does not occur. Is this the culrpit? If so how do I fix Google Voice to Ring my GMAIL? Is it possible the new rollout of Google Hangouts disabled the ability to ring your computer Gmail Google Voice if your phone (Note 4) does not pick up/ you are busy. All I get is a Google Voice Missed Call
3. Every call after about 1 hr gets dropped and then I can get no calls until I reboot my phone / Give it a good few minutes. At this point I get bombarded with incoming data (Facebook/whatsapp/emails). I used to have Facebook set to a 3 hr Refresh interval but it seems now Facebook deleted this option. Anyone have fix for this to test?
Really would appreciate any help
Related
Hello everyone. My epic touch works great except I can't receive calls. I think that this is a google voice issue because once I disable the google voice + sprint integration, everything works fine. Sometimes, my phone tells me that I have a missed call. The last time I remember receiving a call is before I installed the google voice app (not sure if that this is the cause). I haven't been able to receive a call for nearly four weeks now.
I am at my wit's end. I think I have tried everything short of posting to this forum until now, including:
1.) Following the advice on a similar thread in this forum. (To dial *710)
2.) Elsewhere it was suggested to dial *720, *730, and *740.
3.) Calling sprint. They suggested it was due to a service outage, though I doubt this is the case as I live in an area with good coverage.
4.) Doing a PRI reset to factory default settings.
5.) Uninstalling the google voice app (and reinstalling it).
6.) Setting up another google voice account to try with a different number.
7.) Having google voice integrate my carrier number over instead of the google voice number.
8.) Following the instructions on post #4 on this sprint forum thread. (To remove google voice, reboot phone, update profile etc., call sprint)
9.) Googling around. There seem to be others who have asked google directly for advice, but they all seem to be "closed to responses" before the issues are definitively resolved.
10.) Flashed another modem.bin found elsewhere on this epic 4g touch forum.
11.) I'm sure there have been other things I've tried..
Can anybody help me? I rarely ask for help but I think I've exhausted all of my options. I'm running StarBurst 1.6.
PS - Is it bad forum etiquette to write in bold so much here?
My phone wasnt receiving calls and i thought it was a google voice issue, so i uninstalled it and still the same issue of not receiving calls.
I dont know if your issue is the same as mine, but when my phone isnt connected to a charger or computer in sleep/idle mode, it wont receive calls or text. my text will come in when i hit the power button to bring it out of idle/sleep mode.
I got the run around from sprint customer service for about a week because of the issue so today they told me to take it to a service center to get it checked out. Turns out the phone is defective and they're going to take a week to get me a new phone.
Its not google voice, with the guy above me that makes 3 of us who are not receiving calls while in sleep mode!
http://forum.xda-developers.com/showthread.php?t=1312616
I'm not sure we have the same issue. I never have a problem with text, regardless of whether my charger is connected or not. If I disable google voice integration, I can receive calls to my carrier number, whether or not the phone is in sleep mode. It doesn't look like google forwards calls to my phone when someone calls my google voice number, though.
After re-enabling google voice integration, I left my phone out of sleep mode, called it, and awhile later the phone did ring for about half a second before displaying a missed call. This does not consistently happen as this is the first time I've seen this.
In the past two days it seems my phone has been acting up. I can give you some information about it. I hope this is enough.
Phone - Epic 4g
Firmware Version - 2.3.5
Baseband Version - S: D700.0.5S.EI22
Kernel Version - 2.6.35.7-CleanGB-MTD-gb805fd3
Build Number - CleanGB-MTD-1.0.5
Hardware Version - D700.0.5
The phone has not been ringing. When I say has not been ringing I mean I am not receiving calls. This could be due to two reasons. 1. The person is either hanging up before the 5th ring(this seems to be the magic number for my phone to actually ring according to some self tests performed today). 2. My Google Voice is picking up before the 5th ring and the people are hanging up. Now I am also not receiving notifications of missed calls. My wife has ranted at me the last two days about not picking up her calls to which I reply I had no clue that there were calls to where I show her my call log and the lack of her calls. I have called Sprint and went through about 20 minutes of back and forth and a reset a couple of times then a punch in of a ## 6 digit number # and did a MSID input. The Sprint tech said that the phone was ringing on his end and when I picked up said it took a while but he did a few things and then it seemed to have sped up on his end. Now after hanging up with him proceeded to call my phone from the wifes and it still takes 5 rings for it to pick up. Is there anything I could do to fix this. Is this an issue on CleanGB. Thanks for the replies. Let me know if you need anymore information from me.
im just taking a stab here but I think I remember reading this is a GV problem and had something to do with GV settings . Like I said not sure but you might wanna start there.
That is what the Sprint guy started off saying. How would I go about fixing that? Do I need to uninstall Google Voice? Sign out of Google Voice? or what I am willing to try anything right now.
I don't use Google voice, but if it's easy enough to uninstall & install I'd try removing it and see if problem persists. At the least you can tell if it is the problem or not
Sent from my SPH-D700 using xda premium
Uninstalled
I have basically restored my phone back to factory. I am on EL30 now. I uninstalled google voice that way. I also went to google voice on the web and fixed my voicemail on there. My phone still wants to ring 5 times before it shows me I have a call coming through, however I also do not have any voicemail at all now. After about the 8th ring it gives me a This caller is unavailable message followed in spanish then an error 261 message. Gonna call sprint again in the AM and see if they can reset something for me.
VM app try phonefusion its what i have been using and it works great i didnt really like google voice i just need voicemail i dont need something thats going to record my calls and text messages
as far as your phone ringing i had this problem a while back and i think it had to do with a cell tower not sending the call out right or something like that anyway ask tech support how the towers are responding in your area
Thanks
I will ask them about the towers today when I call. I have to call them now I have no voicemail at all. The sprint voicemail isnt picking up anymore.
So I installed Google Voice, hated it, uninstalled it, but it's still notifying me of new voicemails by email and there's nothing at the bottom of the email to discontinue them or anything...
Also, after I installed Visual Voicemail Plus by phone started doing this weird thing when I get incoming calls where I pick it up and it asks me to press 1 to accept, like every call is a collect call or something. It also seems to be making it so I can't even pick up calls from 800 numbers, which is really a big problem cause I go to school under the GI Bill and I needed to get a hold of them and they only do callbacks now, 3 days in advance! So they called me back 4 times or so in a row and I couldn't pick it up for the life of me.
I'm running CM9 alpha2, not sure if that helps.
Help!
theMallacht said:
So I installed Google Voice, hated it, uninstalled it, but it's still notifying me of new voicemails by email and there's nothing at the bottom of the email to discontinue them or anything...
Also, after I installed Visual Voicemail Plus by phone started doing this weird thing when I get incoming calls where I pick it up and it asks me to press 1 to accept, like every call is a collect call or something. It also seems to be making it so I can't even pick up calls from 800 numbers, which is really a big problem cause I go to school under the GI Bill and I needed to get a hold of them and they only do callbacks now, 3 days in advance! So they called me back 4 times or so in a row and I couldn't pick it up for the life of me.
I'm running CM9 alpha2, not sure if that helps.
Help!
Click to expand...
Click to collapse
You have to log in to Google Voice on a computer. Once you do, there are settings options to un-register your Sprint phone number. What its doing is screening the calls.
Yes, that is all Google Voice. You are still connected to it.
Sent from my SPH-D700 using XDA App
I have two Sprint phones. My primary phone is the Note 2 with my main phone number being my Google Voice number. The second phone is an S3 that is also set up with Google voice and pointing to my main phone number. Most features are working but I have an interesting problem that just started when I added the S3. Specifically, when I have both phones on sometimes the phone rings first on the S3 which may then answer the call and send the message to the Sprint Voice message app and not to Google voice. This is problematic since I often keep both phones on. Any ideas?
My second issue is when I reject a call by swiping the screen to reject the calls goes go the sprint voice message and not the Google.
Other than these issues everything else works. Calls go to both phones okay and calls out of both phones work okay and the caller I'd shows my Google voice number.
inmnbob said:
I have two Sprint phones. My primary phone is the Note 2 with my main phone number being my Google Voice number. The second phone is an S3 that is also set up with Google voice and pointing to my main phone number. Most features are working but I have an interesting problem that just started when I added the S3. Specifically, when I have both phones on sometimes the phone rings first on the S3 which may then answer the call and send the message to the Sprint Voice message app and not to Google voice. This is problematic since I often keep both phones on. Any ideas?
My second issue is when I reject a call by swiping the screen to reject the calls goes go the sprint voice message and not the Google.
Other than these issues everything else works. Calls go to both phones okay and calls out of both phones work okay and the caller I'd shows my Google voice number.
Click to expand...
Click to collapse
Only way to make sure to resolve this is tie your voice account to only one phone. As for the voicemails going to your sprint voice message app, check your settings and make sure the voicemails setting is made up to be shown in the call log. that might correct the issue.
So I can't seem to get any help from Sprint. This worked fine on my Note 9 (as recent as a few days ago), but on my Note 10+ I can only seem to get unanswered calls forwarding to Google Voicemail if I don't answer at all. If I decline the call it goes to Sprint Voicemail.
So for example call comes in. I let it ring 5 times and it forwards the call to my Google Voicemail. Now if the call comes in and I hit the decline call option, it goes right to my Sprint Voicemail. So the question is what is declining the call on the Note 10+ doing differently then declining the call on the Note 9.
Yes I did use the *73XXX-XXX-XXXX to setup noanswer call forwarding. *74XXX-XXX-XXXX doesn't work as when I set that and I hit decline call nothing happens at all, it actually breaks my phone from being able to decline the call.
I have sprint as well. I setup the same as you and it is working for me. Maybe try Update Profile and try again?
Open the phone app.
3 dots settings.
Supplementary services.
Call forwarding.
Mine is ATT but that is where the settings are for me to change that. Might be the same for you.
Sent from my SM-N975U using Tapatalk
T-Mo here and none of the conditional forwarding settings will accept a number on my 10+ 5G