Trouble Connecting to 5g Wifi - ZenFone 2 Q&A, Help & Troubleshooting

I have a 500cl model Zenfone 2, the Taiwan version. I'm having trouble seeing my dads 5g wifi network at his home.
The network mode is set to A/N/AC-Mixed and the wireless channel is set to Auto.
I understand there are some limitations to the channels or something in the phone in terms of 5g radio. I really don't know. I'm a total noob. It would be nice to be able to connect to the 5g wifi though. I can't even see it in my list at the moment.
The networks works fine itself, as we have a number of other devices connected already. Just can't get my zenfone to spot it.

I do not have any issue with wifi 5ghz

When i was at a friends i couldn't see his 5g ac router at all i did some research and found a old thread said to put the channel on 159 and sure enugh soon as we did it my phone was able to see it and connect. At home my phone finds my 2.4Ghz and 5Ghz with my wireless n router but connected at max of 74Mbps so i did some tweaking and found certain channels the phone woudn't see the 5Ghz band anymore but at 157 found it again and connected at 150Mbps both me and my friend run ddwrt on our routers.

Try changing the channel. My phone connects to my 5GHz network automatically without hassle and will switch from 2.4GHz to 5GHz preferentially when I come in from the backyard for example.

Related

[Q] 5 Ghz WiFi impossible on Linksys wrt610n

Hello,
I cannot connect to my AP on 5 Ghz
It sees it, it asks for password, but then disconnect and reconnect endlessly
Any idea why
Cheers.
One X does not support 5GHz wifi. I see only 2.4GHz in official spec
Oups, I thought it could as i can see it
Switch your router to 2.4, and it will work
I thought it was 2.4ghz only cos of the specification too but i can connect to my 5ghz frequency on my Netgear WNDR3700.
I can see and connect to my Netgear 5Ghz WNDR4500 no problem at all.
You guys can tell me what parameters do you use for your 5ghz ?
Thanks.
My router is fairly new, just bought it 2 months ago. I didnt change any of the settings, just plug & play. Even didnt change the router password.
The problem is with Linksys router's wireless .
even in my house we used to have a Linksys router , kept on disconnected when over 3 devices are connected to it , keeps on disconnected every 2-3 minutes really.
changed the router , and everything is smooth now
ChefChaudart said:
You guys can tell me what parameters do you use for your 5ghz ?
Thanks.
Click to expand...
Click to collapse
WIFI Channel 44
WPA2 AES encryption
Up to 300 Mbps speed setting
5Ghz a/n network types.
That's all the settings that i've configured, although it works out of the box with stock netgear settings too.......
borce_razor said:
One X does not support 5GHz wifi. I see only 2.4GHz in official spec
Click to expand...
Click to collapse
I have seen some places (specs) where is doesn't show the 5GHz, but the phone supports it.
Not able to connect with 5Ghz WiFi AP
harolds said:
I have seen some places (specs) where is doesn't show the 5GHz, but the phone supports it.
Click to expand...
Click to collapse
I have tried to double check this spec on the HTC offical website and it does indicate this phone supports WiFi 5Ghz, as it is with Wi-Fi 802.11 a/b/g/n
htc.com/us/products/htconex-att#tech-specs
however, i have tried to link with a DLink router, DIR-857, and it sees the 2.4Ghz SSID and could connect without any problem, however, not able to see 5Ghz SSID though, i have also tried to set no security and with different channels but seems not have any lucky to this.
i am wondering is there any particular setting to the phone or router double checked with customer service but seem not really help, only ask me to change and try with another AP or router.....
I'm connected to my 802.11a AP with no problems at all. Ditto for 802.11g. I don't have 802.11n here so no idea if that affects it or not.
I didn't need to do anything special on the phone. The AP is a Cisco AP1242AG and it has the usual configuration with WPA2-PSK.
Tiersten said:
I'm connected to my 802.11a AP with no problems at all. Ditto for 802.11g. I don't have 802.11n here so no idea if that affects it or not.
I didn't need to do anything special on the phone. The AP is a Cisco AP1242AG and it has the usual configuration with WPA2-PSK.
Click to expand...
Click to collapse
same as that, i didnt have to configure the phone at all. i just scanned, found the network and connected using WPS push button. Im on 802.11n as well

WiFi Disconnecting Issue

Hi,
I'm on my second P2XL (Panda). Both have had issues where they constantly and apparently disconnect on Wifi.
I have a Virgin Media superhub 3 (tried turning 5ghz off), also a TP link range extender plug. Seems to happen on both devices, it disconnects when I'm right on top of the Superhub router.
Any suggestions?
Thinking it must be the router, any suggestions?
would it be worth renaming either the 2 or 5ghz ssid?
I am a wifi newb and have the hub set on factory settings.
marmin said:
Hi,
I'm on my second P2XL (Panda). Both have had issues where they constantly and apparently disconnect on Wifi.
I have a Virgin Media superhub 3 (tried turning 5ghz off), also a TP link range extender plug. Seems to happen on both devices, it disconnects when I'm right on top of the Superhub router.
Any suggestions?
Thinking it must be the router, any suggestions?
would it be worth renaming either the 2 or 5ghz ssid?
I am a wifi newb and have the hub set on factory settings.
Click to expand...
Click to collapse
I think you are correct on the issue being with the router, and since the repeater gets its signal from the router the repeater is likely not to blame. Changing the SSID would not help. I would first ensure your router (and repeater) is up to date with the latest firmware. My Netgear router comes out with new firmware 2-3 times per year fixing bugs. TP link offers new firmware but not very often. Another solution may be to change the channel the Wi-Fi is using. Usually set to auto, you can change both the 2.4 and 5 Ghz band channels. It could be interference from your neighbors is causing an issue. There are several Wi-Fi apps you can use to find the least congested channels in your home. WiFi Analyzer is one.
If your router is up to date and still causing problems on different channels, you should consider replacing it with a well supported model. No doubt you have used your phone on other Wi-Fi AP's and not had a problem. If you've tried the above with no success, do some research HERE to find a new router.
This is on the Android fanzine sites.
http://www.androidpolice.com/2017/1...ion-problems-mesh-routers-like-netgears-orbi/
FIXED - For me, my router was pumping 2.4 & 5 ghz as same name. I renamed the 5 ghz, forgot connection on phone and connected to the "new" 5ghz.
No drops since.
Think the phone was getting confused when it was at the far reaches of the 5ghz connection.

HELP! Wifi 5GHz conected without internet

Hi!!
I just bought a new tab s4, and I can not connect it to the 5ghz wifi network. It connects, but says connected without internet. The 2.4GHz network connects perfectly.
PS. Sorry for my English.
Same issue.
My tablet is TIM branded.
Same issue, it connects on 2.4ghz but not on 5ghz...
Anyone?
HI peep's mine is connected to 5 GHz and it’s working flawlessly, it’s showing a connected speed of 866MBPS!
Quick questions, did you try a reboot router and Tab S4 once connected to 5GHZ ?
Also are you using separate WPA2 PSK key ?
As some routers can’t handle separate keys, keep the Wi-Fi key same for both channels i.e 2.4GHZ and 5GHZ!
Does it get ip address from the router/dhcp server you have?
I don't have access to a 5Ghz wifi right now. Next week I'll try the tablet and I'll try everything you said. If the new tablet has the same problem of course, I hope it goes well.
speed_boy said:
Does it get ip address from the router/dhcp server you have?
Click to expand...
Click to collapse
See below and bands i have Separate bands!
Galaxy-Tab-S4
dual stack
Galaxy-Tab-S4
device info type 5 GHz
IP address: 000.000.0000 (DHCP)
MAC address: 77:EE:00:FFD:00
I have the same problem and I noticed that it came with the Anroid Pie update! 2,4G is working fine in my S4.
I have another tablet Samsung Galaxy Note 10.1 2014 edition and 5G Wifi is working flawlessly.
Might it be software issue in Android 9?
My basebandversion is T835XXU3BSF4, kernel 4.4.153-16124683 #2 Fri Jun 14 2019.
My Tab S4 was ,finally, updated to Android 9. 5GHz working fine. Both 5GHz and 2.4GHz working fine...
All good here...
I got one coming in the mail and will report back on my success but if you don't get internet trying setting your dns manually to Google's public one for testing. 8.8.8.8 Could also be related to the channel the router is using for 5ghz.
Malcolm
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
InsertCoin_Pls said:
Okay, so I got a new tab s4, and I have the same problem. At the second floor of my house, I don't connect to the 5Ghz wifi. I have separated bands. I tried changing the channel... I don't know what else try.
Click to expand...
Click to collapse
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
1eStar said:
5GHz WiFi has less range than 2.4GHz, maybe the signal strength is not enough at the second level. Use the lowest frequency band available, move the base unit to a place less obstructed etc. This does not sound like a device issue.
Click to expand...
Click to collapse
Yeah, I know, the device issue is that all my other phones, computers and devices are able to connect to the wifi. I enabled the smart wifi and it looks like it's going better, the tablet is able to get better download speed.

Wi-Fi Connection only 2.4ghz

My phone cannot see my 5ghz Wi-Fi network. It is connected to the 2.4ghz network ok, and I have other devices connected to the 5ghz network.
I have an Orbi Mesh system, and it only gives me 4 5ghz channels to set, 36, 40, 44 and 46. Could this be the problem? My Note 10 can't see those channels?
Mine runs fine on 5GHz, channel 149. Couple yrs ago my phone wouldn't connect to my wifi, I found out wifi router was not set for auto updates, after I switched to auto, it updated and all was fine. I would suggest you check your router settings and make sure is updated. There are programs on google that check wifi signal and show which channels your phone can see and that would be my second step. Program is called wifi analyzer.
pete4k said:
Mine runs fine on 5GHz, channel 149. Couple yrs ago my phone wouldn't connect to my wifi, I found out wifi router was not set for auto updates, after I switched to auto, it updated and all was fine. I would suggest you check your router settings and make sure is updated. There are programs on google that check wifi signal and show which channels your phone can see and that would be my second step. Program is called wifi analyzer.
Click to expand...
Click to collapse
The problem is Orbi only has channels 36, 40, 44 and 48 to selct. You cannot select a higher channel, as Orbi Mesh systems use the higher channels for their wireless backhaul. Wi-Fi analyzer can see the higher channels (153) in use (by the Orbi) but cannot any signal on the lower channels, even though my router is broadcasting on them, and I have laptops connect at 5ghz to the router. It's just my phone that can't see the 5ghz network.
I just noticed you're from Indonesia and there are some restrictions on some channels in certain countries for example look here https://en.wikipedia.org/wiki/List_of_WLAN_channels.
Sorry doesn't list your country but gives an idea how that works.
Is your phone specific for your country? If not it may have some software restrictions on those channels and could be fixed with different FW or root. If that's not the case, I'm out of ideas.

Dual Wifi? 2,4GHz and 5GHz at the same time?

Hi, Can RN8pro connect on two Wifi bands at the same time? It should support dual band, but in some review is was not working.
And what maximum speeds do you have on wifi connection?
Generaljan said:
Hi, Can RN8pro connect on two Wifi bands at the same time? It should support dual band, but in some review is was not working.
And what maximum speeds do you have on wifi connection?
Click to expand...
Click to collapse
Not at the same time, I've had many phones with 2.4 and 5ghz and none have supported both conections at the same time, my speed for the 2.4ghz my RN8Pro gets a link of 86mbps, and for the 5ghz network the link is 433mbps, but I don't know if the 433mbps is the max speed that the phone allows or if the router is the one that is limiting my connection.
EDIT: However if you configure your 2.4ghz&5ghz networks with the same SSID and password in the router, when you connect to the wifi, your phone based in the signal will switch between 2.4 and 5ghz automatically.
DanyMarroquin said:
Not at the same time, I've had many phones with 2.4 and 5ghz and none have supported both conections at the same time, my speed for the 2.4ghz my RN8Pro gets a link of 86mbps, and for the 5ghz network the link is 433mbps, but I don't know if the 433mbps is the max speed that the phone allows or if the router is the one that is limiting my connection.
EDIT: However if you configure your 2.4ghz&5ghz networks with the same SSID and password in the router, when you connect to the wifi, your phone based in the signal will switch between 2.4 and 5ghz automatically.
Click to expand...
Click to collapse
Well Realme phones can connest on more bands of same wifi. RN8pro should be also able, but on TechTablets sad that i was not possible for some reason. I am asking if anything change with new ROM?
RN8pro shoul have also X antenas for wifi and some other tools.
In reviews, it was stated that the note 8 pro was able to connect 2 wifi connections at once. Is that true and how do you do you that?
haloass65 said:
In reviews, it was stated that the note 8 pro was able to connect 2 wifi connections at once. Is that true and how do you do you that?
Click to expand...
Click to collapse
Here is the review https://www.youtube.com/watch?v=FIMkTL9gnrU
Redmi Note 8 Pro should have Dual simultaneous wireless network, but it is disabled in software!
Realme X2 has doble speeds in Wifi. Can dovelopers unlock it on RN8pro?

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